The Impact of Sustainability Reporting On Company Performance
The Impact of Sustainability Reporting On Company Performance
The Impact of Sustainability Reporting On Company Performance
ABSTRACT
Sustainability reporting and company performance are the two factors that need to be stud-
ied in recent years. Sustainability Reporting is non-financial report that consists of three ele-
ments which are economic performance, environmental performance, and social perform-
ance. This research attempts to examine the relationship between sustainability reporting as
a whole and each of the elements of sustainability reporting with company performance. It
consists of 32 companies listed on Indonesian stock exchange during the period of year 2006-
2009. The independent variables are sustainability reporting, economic performance disclo-
sure, environmental performance disclosure, and social performance disclosure. These vari-
ables are measured by means of disclosure index. Sustainability Reporting Guidelines from
Global Reporting Initiative (GRI) is used as the basis of calculating the index score. The de-
pendent variable is Return on Asset (ROA) as a measure of economic performance. This re-
search uses secondary data collected from company website and Indonesian stock exchange.
The result shows that sustainability reporting influences company performance. However,
partially, only social performance disclosure influences the company performance.
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Journal of Economics, Business, and Accountancy Ventura Volume 15, No. 2, August 2012, pages 257 – 272
Accreditation No. 110/DIKTI/Kep/2009
to give impression of concern over social which conduct activity in relation with natu-
and environmental issues (Hubbard, 2008). ral resources must allocate budgets for cor-
By disclosing sustainability reports, organi- porate social responsibility programs, and
zations will have generalized positive reper- the programs must be run according to gov-
cussions, where the aim is to fulfill the needs ernment regulations. Violation of the law is
of different stakeholder, while also be bene- subject to sanctions depending on govern-
fited from the perspective of operations, fi- ment regulations. By this regulation, the is-
nance, and reputation (Blyth, 2005, p.29 in sue of how to disclose the corporate social
Lopez et al, 2007). Investors are increasingly responsibility practices in Indonesia and
seeking to invest in socially responsible in- whether it affects the performance of the
vestments (SRI) in the companies that fol- companies become obvious.
low good social and environmental prac- Researches on the relationship between
tices. Specific indexes have been created in corporate social responsibility practices or
developed country such as US-based kinder disclosure and corporate financial perform-
and Dow Jones Sustainability index to assist ance have been conducted in many coun-
investors who are willing to invest in so- tries. The result of the researches, however,
cially responsible companies. This develop- is still inconsistent. Also, previous re-
ment shows that the pressure for sustainabil- searches used corporate social responsibility
ity reporting will continue to increase. Firms reporting that focus only on environmental
and investors recognize that investing in ac- and social disclosure while the concept of
cordance with sustainability principle has sustainability reporting involves not only
the capacity to create long term value (Beb- environmental and social performance but
bington, 2001). These principles constitute a also the economic performance. This study
differentiating elements in establishing in- is one of the continuances of the previous
vestments portfolio, as stakeholder believe study about CSR (Corporate Social Respon-
accredited practices of corporate social re- sibility). Therefore, this research attempts to
sponsibility lead to good economic-financial analyze the relationship between the disclo-
performance (Lopez et al, 2007). sure of sustainability performance and the
Many articles state that sustainability impact towards company’s performance us-
has a capacity for long-term financial per- ing sustainability reporting framework de-
formance, investment return, and also value veloped by Global Reporting Initiative, a
creation which refers to achieving sufficient case study of Indonesian Stock Exchange.
profits. Companies that are apathetic to their This research is expected to be useful for
environmental responsibility might experi- companies to not only take responsibility of
ence eventual crashes on their stock price if the environment but also maintain sustain-
their investors are rational in considering the ability practices since it may contributes to
future value of the firm based on its present their financial performance.
state of environmental responsibility
(Ngwakwe, 2008). Also, companies that pol- THEORETICAL FRAMEWORK AND
lute their environment might experience HYPOTHESIS
gradual depletion in earnings which could Legitimacy Theory
make their future solvency eroded. Thus, Deegan (2000) states that legitimacy theory
social responsibility behavior or sustainabil- asserts that organizations continually seek to
ity practices may contribute to financial per- ensure that they operate within the bounds
formance of a company. and norms of their respective societies, that
In Indonesia, corporate social responsi- is, they attempt to ensure that their activities
bility implementation is still a relatively new are perceived by outside parties as being
concept. Undang-undang Perseroan Terba- legitimate. Legitimacy theory relies upon the
tas 2007 chapter 5 article 74 states that firms notion that there is a “social contract” be-
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tween the organization in question and the lated. It can be acknowledged that this per-
society in which it operates. The concept is spective can be extended to a notion that all
used to represent the multitude of implicit stakeholders also have a right to be provided
and explicit expectations that society has with information about how the organization
about how the organization should conduct is impacting on them, perhaps through pollu-
its operations. It is assumed that society al- tion, community sponsorship, provision of
lows the organization to continue operations employment, safety initiatives, and so on,
to the extent that it generally meets their ex- even if they choose not to use the informa-
pectations. Legitimacy theory emphasizes tion, and even if they can not directly have
that the organization must appear to consider an impact on the survival of the organization
the rights of the public at large, not merely (Deegan 2000, p. 269).
those of its investors. Failure to comply with
societal expectations may lead to sanctions Sustainability Reporting
being imposed by society. According to this Sustainability reporting is a new term which
perspective, a company would voluntarily is widely used to explain the communication
report their activities if management per- of the companies’ effect on social, environ-
ceived that those activities were expected by mental and economic performance. Sustain-
communities in which it operate. ability reports are also referred to as “triple
bottom line reports” (profits, people, and
Stakeholder Theory planet). Many large companies publish such
The basic perception of the stakeholder per- kind of reports especially for the company
spective developed in 1984 by Freeman which is socially environmentally sensitive
(Freeman, 1984). Stakeholder theory has such as oil and gas, mining, chemical, auto-
both an ethical (moral) or normative branch motive, computers, and electronics (Choi,
and a positive (managerial) branch. The 2006, p. 158). It is published to fulfill the
moral (normative) perspective of Stake- need of wide range of stakeholders which is
holder Theory argues that all stakeholders not only limited to investors and creditors,
have the right to be treated fairly by an or- but also include employees, customers, sup-
ganization, and the issues of stakeholder pliers, governments, activist groups, and the
power are not directly relevant. Regardless general public’s.
of whether stakeholder management leads to Sustainability reporting is closely related
improved financial performance, managers with corporate social responsibility report-
should manage the organization for the ing. It has a voluntary character. Social re-
benefit of all stakeholders. One definition of sponsibility reporting refers to the measure-
stakeholders is provided by Freemand and ment and communication of information
Reed: about company’s effect on employee wel-
Any identifiable group or individual who can fare, the local community, and the environ-
affect the achievement of an organization’s ment. Information on company welfare may
objectives is affected by the achievement of involves working conditions, job security,
an organization’s objectives. equal opportunity, workforce diversity, and
Clearly, many people can be classified child labor. Environmental issues may in-
as stakeholders based on the above defini- clude the impact of production process,
tion, for example, shareholder, creditors, products, and services on air, water, land,
government, media, employees, employees’ biodiversity, and human health (Choi, 2006,
families, local communities, local charities, p. 158).
future generations, and so on. Within the However, corporate social responsibility
ethical (moral) or normative perspective of reporting focuses only on environmental and
Stakeholder Theory, all stakeholder have social disclosure, while the concept of sus-
certain minimum rights that must not be vio- tainable development tied in sustainability
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reporting involves broader area that covers growth). In addressing the issue, Hubbard
environmental, social, and economic per- (2008) stated that the Brundland Commis-
formances. As the campaign of sustainable sion (WCED 1987) developed the term “sus-
development has been increase, many corpo- tainable development” defining as:
rate non-financial reports, corporate social “Development that meets the needs of the
responsibility reports now have been re- present without compromising the ability of
packaged as sustainability report (Lopez et future generations to meet their own needs”
al, 2007). It is argued that globally we must ensure
Hubbard (2008) states the purpose of that our generation’s consumption patterns
sustainability reporting is to provide infor- do not negatively impact on future genera-
mation which holistically assesses organiza- tion’s quality of life (Deegan, 2000, p. 300).
tional performance in a multi-stakeholder In 1998, Elkington developed the term “tri-
environment. In the social area, it is focus on ple bottom line” to argue the case for report-
contributing back to the society and commu- ing environmental and social performance
nity, providing growth and development op- together with economic performance. The
portunities for employees and improving triple bottom line concept implied that eco-
relationships and practices for customers, nomic, environmental, and social perform-
suppliers, governments and communities. ance were to be balanced and were of equal
The notion of reporting against the three importance (Hubbard, 2008). Elkington’s
components (or bottom lines) of economic, first theory is capitalism must satisfy legiti-
environmental, and social performance is mate demands for economic performance.
directly tied to the concept and goal of sus- Elkington echoes Adam Smith’s theory that
tainable development (Deegan, 2000, p. the firm has one and only one goal to satisfy
289). the desires of shareholders by making prof-
Triple bottom line reporting, if properly its. However, profit may not be attainable if
implemented, will provide information to the environment in which the business oper-
enable others to assess how sustainable an ates is neglected. Hence, according to
organization’s or a community’s operations Elkington, firms must also be accountable
are. The perspective taken is that for an or- for social and environmental performance.
ganization to be sustainable (long-term per- The economic, social and environmental
spective), it must be financially secure (as consciousness of corporations, the tripod
evidenced by such measures as profitability), goal, creates a balance that makes their op-
minimize or ideally eliminate its negative erations and actions sustainable A corpora-
environmental impacts and act in conformity tion which accommodates the triple bottom
with societal expectations. These three fac- line is contributing to sustainable develop-
tors are obviously highly interrelated ment (Ngwakwe, 2008).
(Deegan, 2000, p.289). Corporate responsibility strategies are
perceived to be related to sustainable devel-
The Concept of Sustainable Development opment. Sustainability philosophy assumes
The development of non-financial reporting that we abandon a narrow version of a clas-
(which typically for organizations beginning sical economic theory and develop corporate
the sustainability reporting journey) began in strategies that include goals that go beyond
the US in the 1980s. The key focus at that just maximizing shareholder’s interest. At-
time was on environmental reporting, as ex- tention is directed to the demands of a wider
ternal stakeholders became concerned with group of stakeholders since the firm’s suc-
the impacts of organizations on a wide vari- cess depends on stakeholder’s satisfaction
ety of community resources (eg air, land and (Bucholz and Roshenthal, 2005; Freeman,
water emissions, waste and whether the re- 1984; Hardjano and Klein, 2004; Michael
sources would be sufficient for future and Gross, 2004 in Lopez et al, 2007)
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Companies are becoming aware that provement in the quality of life and alarming
they can contribute to sustainable develop- information about the state of the environ-
ment by reorienting their operations and ment and the continuing burden of poverty
process (Lopez et al, 2007). Sustainable de- and hunger on millions of people. It raises
velopment is obtained through the manage- an issue about how to create new and inno-
ment of environmental, natural, economic, vative choices and ways of thinking. New
social, cultural and political factors. These knowledge and innovations in technology,
issues are interrelated and therefore should management, and public policy are challeng-
not be considered independently (Sage, ing organizations to make new choices in the
1999, p. 196 in Lopez et al, 2007). way their operations, products, services, and
Furthermore, investors are increasingly activities impact the earth, people, and eco-
seeking to invest in socially responsible in- nomics.
vestments (SRI) in those companies deemed It is the Global Reporting Initiative’s
to be following good social and environ- (GRI) mission to fulfill this need by provid-
mental practices (Hubbard, 2008). They also ing a trusted and credible framework for sus-
need social, ethical, and environmental in- tainability reporting that can be used by or-
formation. Naturally, a company which is ganizations of any size, sector, or location.
sustainable will be less risky than one which Sustainability reports based on GRI Report-
is not. Consequently, most large companies ing Framework disclose outcomes and re-
in their reporting mention sustainability and sults that occurred within the reporting pe-
frequently it features prominently (Aras and riod in the context of the organization’s
Crowther, 2009). Since the social, ethical, commitments, strategy, and management
and environmental (SEE) performance of a approach. The GRI Reporting Framework is
corporation may directly impact on its finan- intended to serve as generally accepted
cial position, the corporation has to provide framework for reporting on an organiza-
sound (SEE) information to investors tion’s economic, environmental, and social
(Hummels and Timmer, 2004). performance.
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Accreditation No. 110/DIKTI/Kep/2009
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Figure 1
Model 1
INDEPENDENT VARIABLE DEPENDENT VARIABLE
Figure 1
Model 2
INDEPENDENT VARIABLE DEPENDENT VARIABLE
Disclosure of Economic
variable which is represented by sustainabil- agement approach might include three eco-
ity reports. Therefore, the hypothesis is: nomic aspects which are economic indica-
H1: The sustainability reports have an tors, market presence, and indirect economic
association with company’s performance. impact. There is also disclosure on the goals,
The second model of this research at- policy and additional related information
tempts to attest each component of sustain- (GRI, Sustainability Reporting Guidelines).
ability reports and its influence to company According to Sitepu (2009), the economic
financial performance. The disclosure of performance disclosure is approved to have
sustainability performance is divided into a positive relationship with company’s per-
three aspects, i.e. economic performance, formance. This research aims to reconfirm
environmental performance, and social per- the research result. Therefore the hypothesis
formance. The diagram is presented in Fig- is:
ure 2. H2: The disclosure of economic perform-
From the diagram in Figure 2, it can be ance has an association with company’s
inferred that each components of sustainabil- performance
ity performance will be tested whether each The environmental dimension of sus-
of those has an influence on company’s per- tainability concerns an organization’s im-
formance. Economic, environmental and pacts on living and non-living natural sys-
social performance disclosures are expected tems, including ecosystems, land, air, and
to have a significant influence on company’s water. The disclosure on environmental per-
performance. formance includes disclosure on manage-
The economic dimension of sustainabil- ment approach consist of environmental as-
ity concerns the organization’s impacts on pects such as materials, energy, water, bio-
the economic conditions of its stakeholders diversity, emissions, effluents, and waste,
and on economic systems at local, national, products and services, compliance, transport,
and global levels. The economic aspect re- and overall, then goals relevant to environ-
ported in sustainability reports is more on mental aspects, policy, organizational re-
the company’s contributions towards large sponsibility, training and awareness, moni-
economic system. The disclosure on man- toring and follow up, and additional contex-
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Accreditation No. 110/DIKTI/Kep/2009
tual information (GRI, Sustainability Re- Data for this research is secondary data
porting Guidelines). From the previous re- (annual report and sustainability report) col-
search, environmental performance disclo- lected from Indonesian Stock Exchange
sure is approved to have a positive relation- Website, the company’s website and Capital
ship with company’s performance (Sekar- Market Information Centre.
sari, 2008; Sitepu, 2009). This research at-
tempts to reconfirm those research results. Definition of Operational Variables
Thus, the hypothesis is: The dependent variable used as a measure of
H3: The disclosure of environmental per- company performance is return on assets
formance has an association with com- (ROA). Return on asset is one of profitabil-
pany’s performance ity ratios which measures the income or op-
The social dimension of sustainability erating success of a company for a given
concerns the impacts an organization has on period of time (Weygandt, 2007, p. 793). In
the social systems within which it operates. addition, ROA is known as the variable to
The social performance would be divided measure economic performance (Dincer,
into four aspects which are labor practices 2011; Nakamura, 2011) and more related to
and decent work, human rights, society, and efficiency compared to Return on Equity
product responsibility. The information to be (Lorenzo et al, 2009).
disclosed would be similar like economic The formula of ROA:
performance and environmental perform- Net Profit
ance where it consists of management ap- ROA = . (1)
Total Assets
proach, goals, policy, organizational respon- This research proposes two models to be
sibility, training and awareness, monitoring tested. In the first model, the independent
and follow up, and additional contextual in- variable is sustainability performance disclo-
formation. All of them would be reported sure index.
based on the relation on social aspects (GRI, Sustainability reports involves disclo-
Sustainability Reporting Guidelines). In sure on company’s sustainability perform-
Sitepu (2009), the statistical result shows ance viewed from three aspects, they are
that the social performance disclosure does economics, environmental, and social.
not influence the company’s performance. In Hence, in the second model there are three
order to reconfirm, the hypothesis will be independent variables. Those are:
developed as follows: 1. Economic performance disclosure
H4: The disclosure of social performance 2. Environmental performance disclosure
has an association with company’s per- 3. Social performance disclosure
formance Those four independent variables will be
measured by scoring index based on per-
RESEARCH METHOD formance indicators provided in Global Re-
Population, Sample, and Data sources porting Initiative Guidelines (GRI guide-
The population in this research is all compa- lines). Global Reporting Initiative (GRI)
nies listed in Indonesian Stock Exchange Sustainability Guidelines on Economic, En-
from the period of 2006-2009. The criteria vironmental, and Social Performance is the
for companies being selected are: most prominent current reporting guidelines
Non-financial companies listed continuously (Morhardt et al 2002). Research conducted
in Indonesian stock exchange between year by Dincer (2011) also suggests adopting the
2006-2009 GRI format as a CSR reporting model to be
Those companies publish annual report con- used by the firm for disclosing information.
tinuously from year 2006-2009 The formula to calculate the index score is:
Those companies publish sustainability re- n
port continuously from year 2006-2009 Index = . (2)
k
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Table 1
Table of Sampling
Criteria N
Companies listed on Indonesian Stock Exchange 491
Financial Companies -110
381
Companies delisted during 2006-2009 -131
250
Companies do not publish sustainability report -218
Total Companies 32
Table 2
Sample Description Based on Industrial Sector
Industrial Sector Number of Company Percentage (%)
Mining 7 22
Trade, services and investment 6 19
Consumer goods 5 16
Basic industry and chemicals 5 16
Infrastructure, utilities, and transportation 4 12
Miscellaneous industry 2 6
Agriculture 2 6
Property and real estate 1 3
Total companies 32 100
Table 3
Descriptive Statistic
Variable Mean Std. Deviation
ROA .102 .125
Sust .412 .226
Eco .574 .229
Env .344 .269
Soc .408 .239
Table 4
Model Summary
Adjusted R Std. Error of
Model R R Square
Square the Estimate
0.271a 0.073 0.066 12.105
a. Predictors: (Constant), X sus
b. Dependent variable: Y roa
Table 5
ANOVA
Sum of
Model Df Mean Square F Sig
Squares
Regression 1464.006 1 1464.006 9.999 0.002a
Residual 18463.920 126 146.539
Total 19927.926 127
a. Predictors: (Constant), X sus
b. Dependent variable: Y roa
Table 6
Coefficients
Standardized
Unstandardized coefficients
Model coefficients t Sig
B Standard Errors Beta
(Constant) 4.107 2.206 1.861 0.065
Xsus 14.885 4.709 0.271 3.161 0.002
a. Dependent variable: Y roa
Table 7
Model Summary
Adjusted R Standard Error of the
Model R R-Square
Square Estimate
a
0.524 0.274 0.248 0.803
a. Predictors: (Constant), ln Yt-1, X1(Eco), X2(Env), X3(Soc)
b. Dependent variable: ln Y (ROA)
Notes: The lag variable, ln Yt-1, should be included in this second regression model due to
autocorrelation problem.
Table 8
ANOVA
Sum of
Model df Mean Square F Sig
Squares
Regression 27.306 4 6.826 10.583 0.000a
Residual 72.246 112 0.645
Total 99.552 116
a. Predictors: (Constant), ln Yt-1, X1(Eco), X2(Env), X3(Soc)
b. Dependent variable: ln Y (ROA)
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Accreditation No. 110/DIKTI/Kep/2009
Table 9
Coefficients
Unstandardized Standardized Co linearity
Model Coefficients Coefficients t Sig Statistics
B Std. Errors Beta Tolerance VIF
(Constant) 0.921 0.264 3.483 0.001
X1 (Eco) -0.533 0.540 -0.133 -0.986 0.326 0.355 2.815
X2 (Env) -0.057 0.504 -0.017 -0.112 0.911 0.284 3.515
X3 (Soc) 1.184 0.536 0.313 2.208 0.029 0.323 3.092
Ln Yt-1 0.455 0.086 0.439 5.286 0.000 0.000 1.065
than the value of the F table. With the degree (ROA). However, further analysis shows
of freedom 4 and residual 112, the value of F only social performance disclosure that in-
table is 2.45 and the probability (0.000) is fluences ROA.
smaller than 0.05. It means that the second The result of this present research is
regression model can be applied for the next conflicting with the previous research. First,
analysis. partially the result of the test shows that
economic performance disclosure does not
T-test significantly influence company’s perform-
From the Table 9, it can be described that: ance. This result is in contradiction with the
The coefficient of variable X1 (eco) is - research result of Sitepu (2009) that shows a
0.5333 shows that the variable has negative significant relationship between economic
association to dependent variable. However, performance disclosure and financial per-
the probability (0.326) is greater than 0.05 (p formance.
value > 0.05). It means that economic per- Second, the result of this research shows
formance disclosure does not influence that the environmental performance disclo-
company’s performance. Therefore, the sec- sure does not influence company’s perform-
ond hypothesis (H2) is rejected. ance. This is also in contradiction with
The coefficient of variable X2 (env) is - Sitepu (2009), and Sekarsari (2008) that find
0.057 illustrates that the variable has nega- that the disclosure of environmental per-
tive association to dependent variable. Nev- formance affect the performance of the
ertheless, the probability is 0.911 which is company. In addition, this research result
much greater than 0.05 (p value > 0.05). It does not support Ngwakwe (2009) and Cor-
implies that environmental performance dis- tez (2010) which come up with the conclu-
closure does not influence company’s per- sion that environmental performance posi-
formance and the third hypothesis (H3) is tively influences company’s performance.
rejected. Third, this present research shows that
The coefficient of variable X3 (soc) is 1.184 the social performance disclosure does sig-
demonstrates that the variable has positive nificantly influence company’s performance.
association to dependent variable and the Again, this is in contradiction with Sitepu
probability is 0.029 which is smaller than (2009) which come up with the conclusion
0.05 (p value < 0.05). It indicates that social that social performance disclosure does not
performance disclosure does influence com- significantly influence company’s perform-
pany’s performance significantly and the ance. However, this result is in conformity
forth hypothesis (H4) is accepted. with Ngwakwe (2008) that shows positive
It can be implied that the sustainability relationship between social performance and
reports influences company’s performance company’s performance.
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This research result confirms to the present without compromising the ability of
statement that many existing research results future generations to meet their own needs.
are inconclusive, reporting positive or some- It means that, in running the business, a
times negative results. Based on McWilliams company need to concern to the needs of
(2000), existing studies of the relationship future generations.
between social responsibility performance The consumptions made by a company
and company performance suffer from sev- as the input to produce and to provide goods
eral important theoretical and empirical limi- and services, should not negatively impact
tations. One major concern is that those stud- the quality of the consumption of future
ies sometimes omit variables that have been generation. It is important to remind, espe-
shown to be important determinants of com- cially for companies, that generating profit is
pany performance. Based on King and Lenox not merely the aims of the business. Being
(2001), variables that are important to be de- care and responsible to the environment be-
terminants of company performance includes come important aspects in running the busi-
firm size, capital intensity, growth of the ness in order to increase the company’s
firm, leverage, and research and development reputation, increase profitability and bring
intensity. This present research does not in- benefits to the entire stakeholders.
clude those important variables. Obviously, stakeholders such as em-
A longer time frame is needed to ana- ployees, suppliers, governments, activist
lyze whether the practice of social responsi- group, investors, and communities’ around
bility or sustainability begin to influence the business are very important to be consid-
company performance positively. Social ered. Without the credibility and trust that is
demands on companies with respects to sus- put by them, business is impossible to run.
tainability also must be taken into account. In addition, this world now has been facing
In society, changes the value increase nor- global warming and climate change prob-
mative demands of CSR (Lopez, 2007). It lem. The awareness of a company regarding
means that, positive consequences, between those problems is a must. That is why be-
sustainability performances towards com- sides improving the profitability, a company
pany’s performance, be achieved only if the should be responsible for managing the sus-
sustainability practices are integrated into tainability.
business model and strategic decision. In For investors, it is important for them to
addition, time frame of research influences be selective in making investment decision.
the results. Thus, this research needs longer Besides making investment decision based
time frame in evaluating the relationship on information of financial performance, it
between economic and environmental dis- would be better if investors also consider
closure and company’s performance. about the performance of companies in man-
aging sustainability. They should consider
CONCLUSION, IMPLICATION, SUG- about this non-financial aspect in making
GESTION AND LIMITATIONS investment and lending decision. Investing
It can be generalized that sustainability re- in profitable and socially responsible com-
ports does have an association with company panies would be better than investing in a
performance. However, further analysis company with a high profitability but have
shows that only social performance disclo- been neglecting the environment. High prof-
sure has an association with company’s per- itability might be look good in the eye of
formance. For companies, improving sus- only one part of stakeholder that is investors.
tainability performance is important. Even it Whereas, high performance of sustainability
is as important as improving company’s fi- might be look good in the eye of the entire
nancial performance. Sustainability means stakeholders. The research result that sus-
the development that meets the needs of the tainability performance does significantly
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Accreditation No. 110/DIKTI/Kep/2009
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