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    Server Job Description

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    pascal rosas
    The job description outlines the primary responsibilities of a waiter/waitress at Julio's restaurant. Key duties include greeting customers, taking food and drink orders, serving meals, cleaning tables, handling payments, and maintaining a clean work environment. Waitstaff must comply with all health regulations, have knowledge of the menu and POS system, and provide excellent customer service. The position requires lifting trays, standing for long periods, and working under pressure during busy service times.

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    Server Job Description

    Uploaded by

    pascal rosas
    136 views2 pages
    The job description outlines the primary responsibilities of a waiter/waitress at Julio's restaurant. Key duties include greeting customers, taking food and drink orders, serving meals, cleaning tables, handling payments, and maintaining a clean work environment. Waitstaff must comply with all health regulations, have knowledge of the menu and POS system, and provide excellent customer service. The position requires lifting trays, standing for long periods, and working under pressure during busy service times.

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    The job description outlines the primary responsibilities of a waiter/waitress at Julio's restaurant. Key duties include greeting customers, taking food and drink orders, serving meals, cleaning tables, handling payments, and maintaining a clean work environment. Waitstaff must comply with all health regulations, have knowledge of the menu and POS system, and provide excellent customer service. The position requires lifting trays, standing for long periods, and working under pressure during busy service times.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    136 views2 pages

    Server Job Description

    Uploaded by

    pascal rosas
    The job description outlines the primary responsibilities of a waiter/waitress at Julio's restaurant. Key duties include greeting customers, taking food and drink orders, serving meals, cleaning tables, handling payments, and maintaining a clean work environment. Waitstaff must comply with all health regulations, have knowledge of the menu and POS system, and provide excellent customer service. The position requires lifting trays, standing for long periods, and working under pressure during busy service times.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Waiter/Waitress Job Description

    Job Title: Waiter/waitress (non-exempt)

    Division/Department: Front of the house / Dining room

    Reports to: General Manager, Assistant Managers

    Salary Grade: $2.13 + tips Last Revision Date: January 2018

    Summary

    The waiters at Julio's are responsible for selling and serving food and beverages to our guests in
    compliance with our guidelines, and the laws and regulations of the State of Texas. They must also have
    full knowledge of the menu, excellent selling and customer service abilities, and take care of their work
    space and work tools provided to them by Julio's. Like all other positions at the restaurant they must
    comply with all company policies.

    Primary Responsibilities

    1. Show up ready for work (clean and in full uniform) at the time scheduled
    2. Maintain your personal appearance in accordance to restaurant grooming standards
    3. Smile and be courteous to all guests
    4. Assure table center basket is complete with salt, pepper, sugar, dessert menu, month specials
    and prayer before each table is seated
    5. Make sure tables, floor, chairs , booster seats and high chairs are clean and ready for the
    following customers
    6. Serve guests in the tables assigned to him/her in a timely manner and always making sure that
    all items served have the correct presentation and temperature
    7. Take orders and write them in notepad
    8. Check customer's ID in order to ensure they meet the minimum age requirement for
    consumption of alcoholic beverages (21+)
    9. Have knowledge of Aloha POS system to place and modify orders, print checks, as well as other
    necessary functions
    10. Follow safe and sanitary food and beverage handling procedures
    11. Serve food & drinks according to service standards of the restaurant
    12. Perform food preparation duties such as heating up tortillas, preparing salads, and plating
    desserts
    13. Check back with customer to make sure order was delivered correctly and everything tastes to
    their liking
    14. Remove empty plates, glasses and trash from tables
    15. Check that all items ordered by the table are in the bill, and print checks
    16. Collect form of payments, pay to cashier and return change or CC receipt to customer
    17. Remove dirty/ finished dishes from tables and take to dishwasher
    18. Make silverware rolls
    19. Perform cleaning duties as assigned

    Additional Responsibilities
    ➢ Refill sugar caddies and salt & pepper shakers
    ➢ Wipe table bases
    ➢ Maintain service areas clean and stocked with supplies
    ➢ Wash and clean service trays
    ➢ Clean and setup tables once customers leave (when bussers not available)
    ➢ Maintain a harmonious relationship with all employees
    ➢ Utilize suggestive and upgrade selling techniques with all tables
    ➢ Deliver friendly and prompt service to all customers while performing other duties
    ➢ Request management for any supplies needed from storage
    ➢ Make good use and maintain cleanliness of restaurant equipment and utensils
    ➢ Rotate product following FIFO policy (First In First Out)
    ➢ Attend all scheduled meetings and provide suggestions for improvement
    ➢ Other duties as assigned by management

    Qualifications and skill requirements

    ✓ Must be at least 18 years of age


    ✓ Previous customer service experience is required
    ✓ Must have a current Food Handlers card issued by the State of Texas
    ✓ Must have a current Texas Alcoholic Beverage Commission (TABC) Seller Training Certification
    ✓ Must have full knowledge of the food, beverage and dessert menu and be able to answer
    customer's questions
    ✓ Must know the ingredients and methods of preparation of all items served at Julio's
    ✓ Must have multi-tasking abilities
    ✓ Must have a good attitude
    ✓ Must have a pleasant personality
    ✓ Must be a team player
    ✓ Must be bilingual (Spanish-English)

    Working conditions

    o Walking and standing for extended periods of time


    o Working under pressure
    o Frequent lifting of heavy trays
    o Lifting up to 35 pounds
    o Bending
    o Stretching
    o High noise level

    Uniform

    White shirt with Julio's logo Black apron


    Black pants Name tag
    Black non-slip shoes Pens/note pad

    I agree to follow all the instructions and procedures dictated by this job description.
    Employee Name: _______________________ X_________________________ date: _______________.

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