Easy UPS 3S

10–40 kVA
Operation

12/2017

www.schneider-electric.com
www.totalpowersolutions.ie
Legal Information
The Schneider Electric brand and any registered trademarks of Schneider Electric
Industries SAS referred to in this guide are the sole property of Schneider Electric
SA and its subsidiaries. They may not be used for any purpose without the owner's
permission, given in writing. This guide and its content are protected, within the
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agree not to reproduce, other than for your own personal, noncommercial use as
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any right or license for the personal and noncommercial use of the guide or its
content, except for a non-exclusive license to consult it on an "as is" basis, at your
own risk. All other rights are reserved.
Electrical equipment should be installed, operated, serviced, and maintained only
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
As standards, specifications, and designs change from time to time, please ask for
confirmation of the information given in this publication.
 10–40 kVA

Table of Contents
Important Safety Instructions — SAVE THESE
INSTRUCTIONS .........................................................................................5
Electromagnetic Compatibility .....................................................................6
Safety Precautions .....................................................................................6
Overview ......................................................................................................7
User Interface ............................................................................................7
Display Interface ...................................................................................9
Overview of Breakers in a Single UPS..........................................................9
Overview of Breakers in a Parallel System.................................................. 11
Operation Modes ......................................................................................12
Operation Procedures ..............................................................................16
Start Up a Single UPS in Normal Mode ......................................................16
Transfer a Single UPS from Normal Mode to Static Bypass Mode.................18
Transfer a Single UPS from Static Bypass Mode to Normal Mode.................18
Transfer a Single UPS from Normal Mode to Maintenance Bypass
Mode .......................................................................................................18
Transfer a Single UPS from Maintenance Bypass Mode to Normal
Mode .......................................................................................................20
Transfer a Parallel System from Normal Mode to Maintenance Bypass
Mode .......................................................................................................22
Transfer a Parallel System from Maintenance Bypass Mode to Normal
Mode .......................................................................................................23
Isolate a Single UPS from the Parallel System ............................................23
Start Up and Add a UPS to a Running Parallel System ................................24
Configuration .............................................................................................26
Register Your Easy UPS 3S ......................................................................26
Set the Display Language .........................................................................26
Set the Date and Time ..............................................................................27
Set the UPS Settings ................................................................................27
Set the Battery Settings.............................................................................28
Set the Life Cycle Monitoring .....................................................................28
Settings ...................................................................................................29
Tests............................................................................................................31
Perform a Battery Maintenance Test ..........................................................31
Perform a Battery Test ..............................................................................31
Maintenance ..............................................................................................32
Parts Replacement ...................................................................................32
Determine if you need a Replacement Part ...........................................32
Replace the Dust Filter..............................................................................32
Troubleshooting ........................................................................................34
View the Active Alarms..............................................................................34
Status and Alarm Messages ......................................................................34

990–91079-001 3
 Important Safety Instructions — SAVE THESE
INSTRUCTIONS 10–40 kVA

Important Safety Instructions — SAVE THESE

INSTRUCTIONS
Read these instructions carefully and look at the equipment to become familiar with
it before trying to install, operate, service or maintain it. The following safety
messages may appear throughout this manual or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a
procedure.

The addition of this symbol to a “Danger” or “Warning” safety

message indicates that an electrical hazard exists which will result in
personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential

personal injury hazards. Obey all safety messages with this symbol
to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Failure to follow these instructions will result in death or serious injury.

WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Failure to follow these instructions can result in injury or equipment
damage.

NOTICE
NOTICE is used to address practices not related to physical injury. The safety
alert symbol shall not be used with this type of safety message.
Failure to follow these instructions can result in equipment damage.

Please Note
Electrical equipment should only be installed, operated, serviced, and maintained
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
A qualified person is one who has skills and knowledge related to the construction,
installation, and operation of electrical equipment and has received safety training
to recognize and avoid the hazards involved.

990–91079-001 5
 Important Safety Instructions — SAVE THESE
10–40 kVA INSTRUCTIONS

Electromagnetic Compatibility

NOTICE
RISK OF ELECTROMAGNETIC DISTURBANCE
This is a product Category C3 according to IEC 62040-2. This is a product for
commercial and industrial applications in the second environment - installation
restrictions or additional measures may be needed to prevent disturbances. The
second environment includes all commercial, light industry, and industrial
locations other than residential, commercial, and light industrial premises directly
connected without intermediate transformer to a public low-voltage mains
supply. The installation and cabling must follow the electromagnetic compatibility
rules, e.g.:
• the segregation of cables,
• the use of shielded or special cables when relevant,
• the use of grounded metallic cable tray and supports.
Failure to follow these instructions can result in equipment damage.

Safety Precautions

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
All safety instructions in this document must be read, understood and followed.
Failure to follow these instructions will result in death or serious injury.

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
After the UPS system has been electrically wired, do not start up the system.
Start-up must only be performed by a Schneider Electric certified
engineer/partner.
Failure to follow these instructions will result in death or serious injury.

6 990–91079-001
Overview 10–40 kVA

Overview
User Interface

Keys

Home Previous Next Confirm

EPO
Only use the EPO button in case of emergency. When the EPO button is pushed,
the system turns off the rectifier and the inverter, and stops supplying the load
immediately.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
The UPS control circuit will remain active after the EPO has been pushed if
mains is available.
Failure to follow these instructions will result in death or serious injury.

990–91079-001 7
10–40 kVA Overview

Status LEDs

LED Status
A Rectifier Green : Rectifier is working correctly.
Flashing green : Rectifier is working correctly and mains is normal.
Red : Rectifier is inoperable.
Flashing red : Mains is unavailable.
OFF : Rectifier is off.
B Battery Green : Battery is charging.
Flashing green : Battery is discharging.
Red : Battery is inoperable.
Flashing red : Battery low voltage.
OFF : Battery and battery charger are normal, battery is not charging.
C Bypass Green : Load supplied by bypass source.
Red : Bypass source is unavailable or static bypass switch is inoperable.
Flashing red : Bypass voltage is out of tolerance.
OFF : Bypass source is normal.
D Inverter Green : Load supplied by inverter.
Flashing green : Inverter on, start, synchronization or standby (ECO mode) for at least
one module.
Red : Load not supplied by inverter, inverter is inoperable.
Flashing red : Load supplied by inverter, but an inverter alarm is present.
OFF : Inverter is off.
E Load Green : UPS output is on.
Red : Overload on UPS output for too long, or output has shorted, or no output power
present.
Flashing red : Overload on UPS output.
OFF : UPS output is off.
F Status Green : Normal mode.
Red : Inoperable status.

8 990–91079-001
Overview 10–40 kVA

Display Interface
Home Screen

Buttons

Power On/ Input and Output Battery UPS status Function Log Mute
Off bypass status status settings
status information information
information

Overview of Breakers in a Single UPS

UIB Unit input breaker

SSIB Static switch input breaker

UOB Unit output breaker

MBB Maintenance bypass breaker

BB Battery breaker

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10–40 kVA Overview

Rear View of the 10–15 kVA UPS

Rear View of the 20–30 kVA UPS Rear View of the 40 kVA UPS

10 990–91079-001
Overview 10–40 kVA

Overview of Breakers in a Parallel System

MIB Mains input breaker

BIB Bypass input breaker

UIB Unit input breaker

SSIB Static switch input breaker

UOB Unit output breaker

Ext. UOB External unit output breaker

MBB Maintenance bypass breaker

Ext. MBB External maintenance bypass breaker

SIB System isolation breaker

BB Battery breaker

990–91079-001 11
10–40 kVA Operation Modes

Operation Modes
Normal Mode
The UPS provides power to the connected load from mains. The UPS converts
mains to conditioned power for the connected load while recharging the batteries
(float or boost charge).

LED Status Power Flow

Battery Mode
The UPS transfers to battery mode if the mains supply fails. The UPS provides
power to the connected load from the connected batteries for a finite period. When
the mains supply returns, the UPS transfers back to normal mode.

LED Status Power Flow

Static Bypass Mode

The UPS supplies the load with power from the bypass source. If the conditions for
normal or battery mode are not met, the load will be transferred from the inverter to
the bypass source with no interruption in power to the load.

12 990–91079-001
Operation Modes 10–40 kVA

LED Status Power Flow

Maintenance Bypass Mode

In maintenance bypass mode, the mains is sent via the maintenance bypass
breaker (MBB) to the load. Battery backup is not available in maintenance bypass
mode.

LED Status Power Flow

ECO Mode
In ECO mode the UPS is configured to use static bypass mode as the preferred
operation mode under predefined circumstances. The inverter is in standby in ECO
mode and in case of interruption to the mains, the UPS transfers to battery mode
and the load is supplied from the inverter.

990–91079-001 13
10–40 kVA Operation Modes

LED Status Power Flow

Auto-Restart Mode
The batteries will reach end of discharge if the interruption to the mains is longer
than the battery runtime. If the UPS is programmed to auto-restart after end of
discharge, the system will automatically restart after a delay when the mains
returns.

Frequency Converter Mode

In frequency converter mode, the UPS presents a stable output frequency (at 50 or
60 Hz) and the static bypass switch is not available.

NOTICE
RISK OF EQUIPMENT DAMAGE OR LOAD DROP
In frequency converter mode the UPS cannot run in static bypass or
maintenance bypass mode. Before turning the UPS into frequency converter
mode, you must contact a Schneider Electric-certified partner to make sure
• the static switch input breaker SSIB and the maintenance bypass breaker
MBB are in the OFF (opened) position (Schneider Electric strongly
recommends to lock these with a padlock available from Schneider Electric)
• the cables are disconnected according to the instructions in the installation
manual
Failure to follow these instructions can result in equipment damage.

NOTICE
RISK OF LOAD DROP
When the unit output breaker UOB is opened while the UPS is in frequency
converter mode, the load will not be transferred, but will be dropped.
Failure to follow these instructions can result in equipment damage.

14 990–91079-001
Operation Modes 10–40 kVA

LED Status Power Flow

990–91079-001 15
10–40 kVA Operation Procedures

Operation Procedures
Start Up a Single UPS in Normal Mode
NOTE: When the UPS starts, the stored settings will be used.
NOTE: The log can be accessed during start-up.

1. Check that all breakers are in the OFF (open) position.

2. Turn the static switch input breaker SSIB to the ON (closed) position.
The display turns on and the Home screen is shown.
3. Turn the unit output breaker UOB to the ON (closed) position.
Wait approximately 20 seconds until the bypass and output LEDs turn green.
The UPS starts up in static bypass mode.

4. Turn the unit input breaker UIB to the ON (closed) position.

The rectifier ramps up and the LEDs on the user interface show as follows:
The LEDs on the user interface show as follows:

16 990–91079-001
Operation Procedures 10–40 kVA

5. When the rectifier LED turns steady green, the inverter synchronizes with
bypass.
The LEDs on the user interface show as follows:

6. When the inverter LED turns steady green, the UPS transfers automatically
from static bypass mode to normal mode.
The LEDs on the user interface show as follows:

7. Turn the battery breaker(s) BB to the ON (closed) position.

The LEDs on the user interface show as follows:

The UPS is now in normal mode.

990–91079-001 17
10–40 kVA Operation Procedures

Transfer a Single UPS from Normal Mode to Static Bypass Mode

1. On the display, select and then select Function > To bypass.

The LEDs on the user interface show as follows:

Transfer a Single UPS from Static Bypass Mode to Normal Mode

NOTE: The UPS will normally transfer automatically from static bypass to
normal mode. This procedure can be used to manually transfer to normal
mode if the bypass frequency is above the specified limits.

1. On the display, select and then select Stop transfer to bypass.

The LEDs on the user interface show as follows:

Transfer a Single UPS from Normal Mode to Maintenance Bypass

Mode

1. On the display, select and then select Function > To bypass.

18 990–91079-001
Operation Procedures 10–40 kVA

2. Remove the cover from the maintenance bypass breaker MBB.

NOTE: When the cover of the MBB is removed, the system automatically
transfers to maintenance bypass mode.

Rear View of the 10–15 kVA UPS

Rear View of the 20–30 kVA UPS Rear View of the 40 kVA UPS

990–91079-001 19
10–40 kVA Operation Procedures

3. Turn the maintenance bypass breaker MBB to the ON (closed) position.

The load is now supplied via the maintenance bypass breaker.
4. Turn the battery breaker(s) BB to the OFF (open) position.
5. Turn the unit input breaker UIB to the OFF (open) position.
6. Turn the static switch input breaker SSIB to the OFF (open) position.
7. Turn the unit output breaker UOB to the OFF (open) position.

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
• Wait at least 5 minutes before removing the cover of the UPS after the
display has turned off to allow for the capacitors to fully discharged.
• Always measure for hazardous voltages on all terminals before working
on the UPS.
Failure to follow these instructions will result in death or serious
injury.

Transfer a Single UPS from Maintenance Bypass Mode to Normal

Mode
1. Check that all breakers are in the OFF (open) position.
2. Turn the static switch input breaker SSIB to the ON (closed) position.
The display turns on and the Home screen is shown.
3. Turn the unit output breaker UOB to the ON (closed) position.
The UPS starts up in static bypass mode.
4. Turn the unit input breaker UIB to the ON (closed) position.
The rectifier ramps up.
5. When the rectifier LED turns steady green, the inverter synchronizes with
bypass.
6. Turn the battery breaker(s) BB to the ON (closed) position.

20 990–91079-001
Operation Procedures 10–40 kVA

7. Reinstall the cover on the maintenance bypass breaker MBB.

NOTE: The system will not transfer to normal mode before the
maintenance bypass cover has been reinstalled.

Rear View of the 10–15 kVA UPS

Rear View of the 20–30 kVA UPS Rear View of the 40 kVA UPS

990–91079-001 21
10–40 kVA Operation Procedures

8. On the display select and then select Function > Clear alarm.
NOTE: The system will not transfer to normal mode before the
maintenance bypass cover has been reinstalled and the alarm has been
cleared.
9. After approximately 60 seconds, the UPS will automatically transfer to normal
mode.
The LEDs on the user interface show as follows:

Transfer a Parallel System from Normal Mode to Maintenance

Bypass Mode

1. On all UPS displays, select and then select Function > To bypass.
The parallel system will transfer to static bypass mode.
2. Turn the external maintenance bypass breaker Ext. MBB to the ON (closed)
position.
The load is now supplied via the external maintenance bypass breaker.
3. Turn the battery breakers BB of all UPSs to the OFF (open) position.
4. Turn the mains input breakers MIB and the bypass input breakers BIB of all
UPSs to the OFF (open) position.
5. Turn the system isolation breaker SIB to OFF (open) position.

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
• Wait at least 5 minutes before removing the cover of the UPS after the
display has turned off to allow for the capacitors to fully discharged.
• Always measure for hazardous voltages on all terminals before working
on the UPS.
Failure to follow these instructions will result in death or serious
injury.

22 990–91079-001
Operation Procedures 10–40 kVA

Transfer a Parallel System from Maintenance Bypass Mode to

Normal Mode
1. Check that:
• all UPS breakers (unit input breaker UIB, static switch input breaker SSIB,
and unit output breaker UOB) and the external unit output breaker Ext.
UOB are in the ON (closed) position
• the battery breakers BB are in the OFF (open) position
2. Turn the system isolation breaker SIB to ON (closed) position.
3. Turn the bypass input breakers BIB of all UPSs to the ON (closed) position.
Wait approximately 20 seconds until the bypass and the output LEDs turn
green.
4. Turn the external maintenance bypass breaker Ext. MBB to the OFF (open)
position.
NOTE: If the parallel system has dry contacts with Maint CB signal, select

and then select Function > Clear alarm on all UPS displays.
5. Turn the mains input breakers MIB of all UPSs to the ON (closed) position.
The rectifier ramps up.
6. When the rectifier LED turns steady green, the inverter synchronizes with
bypass.
7. When the inverter LED turns steady green, the parallel system automatically
transfers from static bypass to normal mode.
8. Turn the battery breakers BB of all UPSs to the ON (closed) position.
The LEDs on the user interfaces show as follows:

The parallel system is now in normal mode.

Isolate a Single UPS from the Parallel System

Use this procedure to shut down one UPS in a running parallel system.
NOTE: Before initiating this procedure, ensure that the remaining UPS units
can supply the load.

1. On the display select and then select confirm to power off the UPS.
2. Turn the battery breaker(s) BB of the UPS to the OFF (open) position.
3. Turn the mains input breaker MIB of the UPS to the OFF (open) position.

990–91079-001 23
10–40 kVA Operation Procedures

4. Turn the bypass input breaker BIB of the UPS to the OFF (open) position.
5. Turn the external unit output breaker Ext. UOB of the UPS to the OFF (open)
position.

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
• Wait at least 5 minutes before removing the cover of the UPS after the
display has turned off to allow for the capacitors to fully discharged.
• Always measure for hazardous voltages on all terminals before working
on the UPS.
Failure to follow these instructions will result in death or serious
injury.

Start Up and Add a UPS to a Running Parallel System

Use this procedure to start up a UPS and add it to a running parallel system.
IMPORTANT: Before a UPS can be added to a parallel system, the parallel
system must be configured by Schneider Electric.

1. On the new UPS check that:

• all UPS breakers (unit input breaker UIB, static switch input breaker SSIB,
and unit output breaker UOB) and the external unit output breaker Ext.
UOB are in the ON (closed) position
• the battery breaker(s) BB are in for OFF (open) position
2. Turn the external unit output breaker Ext. UOB of the UPS to the ON (closed)
position.
3. Turn the mains input breaker MIB and the bypass input breaker BIB of the
UPS to the ON (closed) position.
The display turns on and the Home screen is shown.
The LEDs on the user interface show as follows:

24 990–91079-001
Operation Procedures 10–40 kVA

4. When the rectifier LED turns steady green, the UPS transfers to static bypass
mode.
The LEDs on the user interface show as follows:

5. When the inverter LED turns steady green, the UPS automatically transfers
from static bypass to normal mode and joins the running parallel system.
The LEDs on the user interface show as follows:

6. Turn the battery breaker(s) BB of the UPS to the ON (closed) position.

The LEDs on the user interface show as follows:

7. Verify correct load sharing between the parallel UPS units.

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10–40 kVA Configuration

Configuration
Register Your Easy UPS 3S
1. When prompted for registration, go to www.schneider-electric.com/
contactsupport to find your local service contact number.

2. On the display, select and then select Register1.

3. Call Schneider Electric and provide your four-digit activation code.
4. Type in the registration code provided by Schneider Electric.

Set the Display Language

1. On the display, select and then select Language.

2. Select your language from the list:

en: English pt: Portuguese Brazilian

fr: French ru: Russian
cn: Simplified Chinese de: German
it: Italian es: European Spanish

1. You can also select Register Later to postpone your registration

26 990–91079-001
Configuration 10–40 kVA

Set the Date and Time

1. On the display, select and then select Time.

2. Set the date and time.

Set the UPS Settings

NOTICE
RISK OF EQUIPMENT DAMAGE
Only trained personnel following the required training course may undertake
modifications to UPS system parameters.
Failure to follow these instructions can result in equipment damage.

1. On the display, select and then select Setting.

2. Enter the password 3526.

3. Set the nominal input voltage (phase-neutral), the nominal output voltage
(phase-neutral), and the nominal frequency.

4. Restart the UPS to activate the settings.

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10–40 kVA Configuration

Set the Battery Settings

NOTICE
RISK OF EQUIPMENT DAMAGE
Only trained personnel following the required training course may undertake
modifications to UPS system parameters.
Failure to follow these instructions can result in equipment damage.

1. On the display, select and then select Batt Settings.

2. Enter the password 2334.

3. Set the battery number, the battery capacity, and the battery charge
percentage.

Set the Life Cycle Monitoring

NOTICE
RISK OF EQUIPMENT DAMAGE
Only trained personnel following the required training course may undertake
modifications to UPS system parameters.
Failure to follow these instructions can result in equipment damage.

1. On the display, select and then select LCM Set.

28 990–91079-001
Configuration 10–40 kVA

2. Enter the password 1203.

3. You now have the following options:

– Select Clear reminders to deactive the reminders Technical check

recommended and Warranty expiring soon.
– Select Reset dust filter time to reset the dust filter counter after dust filter
replacement.
– Select Set dust filter expiration to set the service life of the dust filter.

Settings
Setting Default Value Available Settings

LCD contrast 60 0 to 100

Date and Time 05/07/2013 08:55:55 Year > 2000
Language English English, Italian, German, Russian, Spanish,
Portuguese Brazilian, and French

Input voltage 400 V 380 V/400 V/415 V

Input frequency 50 Hz 60 Hz

Output voltage 400 V 380 V/400 V/415 V

Output frequency 50 Hz 60 Hz

Output phase 3 1

Auto boost disable enable

Auto maint disable enable
System mode single parallel/ECO/parallel ECO/self aging

United number 1 1 to 4
System ID 0 0 to 3

Adjusted output voltage 400 V Output voltage ±10 V

Frequency slew rate 2 Hz/s 0.1 to 5.0 Hz/s

Frequency synchronization window 3 Hz 0.5 to 5.0 Hz

990–91079-001 29
10–40 kVA Configuration

Setting Default Value Available Settings

Monochrome LCD time (min) 10 1/3/5/10/20/30

Bypass voltage upper limit (%) 15 10/20/25

Bypass voltage lower limit (%) -20 -10/-15/-30/-40

Bypass frequency limited (Hz) ±5 ±1/±3/±5

System restart mode after end of discharge Normal bypass only/ no output

Fan maintenance period 34560 hours (48 months) 0 to 60000 hours

DC capacitor maintenance period 34560 hours (48 months) 0 to 60000 hours

warranty period 9 months 1 to 36 months

AC capacitor maintenance period 120 months 60 to 120 months

APS maintenance period 84 months 36 to 120 months

Dust filter maintenance period 3 months 0/3/4/5/12 months

Battery maintenance period 1440 days (48 months) 100 to 3000 days

Battery number 40 32/34/36/38/40

Battery AH 20 1 to 30000

Float charge voltage/cell (V) 2.25 2.10 to 2.35

Boost charge voltage/cell (V) 2.25 2.20 to 2.45

End of discharge voltage/cell, at 0.6 C 1.65 1.50 to 1.85

current (V)

End of discharge voltage/xell, at 0.15 C 1.75 1.55 to 1.90

current (V)

PM charge current percent limit (%) 10 1 to 20

Battery temperature compensation 0 0 to 5 mV/℃

Boost charge time limit 12 hours 1 to 48 hours

Auto boost period 2160 hours (3 months) 720 to 30000 hours, available when auto
boost is enabled
Auto maintenance discharge period 6480 hours (9 months) 720 to 30000 hours, available when auto
maintenance is enabled
Critical battery temperature 45 ℃ 25 ℃ to 70 ℃

Critical ambient temperature 40 ℃ 25 ℃ to 70 ℃

30 990–91079-001
Tests 10–40 kVA

Tests
Perform a Battery Maintenance Test
Prerequisite:
• The bypass supply must be within specifications.
• The battery capacity must be above 25%.
The battery maintenance test is used to test the condition of the batteries.
During the battery maintenance test, the system transfers to battery mode and
discharges the batteries until the battery low voltage alarm is reached.

1. On the display, select and then select Maint test.

NOTE: If you wish to manually stop the battery test, select Stop test.
If the battery maintenance test is passed, Battery maintenance OK will be
recorded in the log. If the battery maintenance test is not passed, Batt maint
incomplete will be recorded in the log.

Perform a Battery Test

The purpose of the battery test to verify the connection of the batteries and to
check the battery capacity.
Prerequisite:
• The bypass supply must be within specifications.
• The battery capacity must be above 25%.
• The battery voltage must be above 95% of the float voltage.
During the battery test, the system transfers to battery mode for approximately 30
seconds and then returns to normal mode.

1. On the display, select and then select Battery test.

990–91079-001 31
10–40 kVA Maintenance

Maintenance
Parts Replacement
Determine if you need a Replacement Part
To determine if you need a replacement part, contact Schneider Electric and follow
the procedure below so that the representative can assist you promptly:

1. In the event of an alarm condition, scroll through the alarm lists, record the
information, and provide it to the representative.
2. Write down the serial number of the unit so that you will have it easily
accessible when you contact Schneider Electric.
3. If possible, call Schneider Electric from a telephone that is within reach of the
display so that you can gather and report additional information to the
representative.
4. Be prepared to provide a detailed description of the problem. A representative
will help you solve the problem over the telephone, if possible, or will assign a
return material authorization (RMA) number to you. If a module is returned to
Schneider Electric, this RMA number must be clearly printed on the outside of
the package.
5. If the unit is within the warranty period and has been started up by Schneider
Electric, repairs or replacements will be performed free of charge. If it is not
within the warranty period, there will be a charge.
6. If the unit is covered by a Schneider Electric service contract, have the
contract available to provide information to the representative.

Replace the Dust Filter

1. Lift the front panel free of the UPS cabinet.
NOTE: Be careful not to disconnect the cable on the rear side of the front
panel.

32 990–91079-001
Maintenance 10–40 kVA

2. Loosen the screws and remove the metal brackets.

3. Replace the dust filter.

4. Reinstall the metal brackets and fasten with the screws.

5. Reinstall the front panel.
6. Reset the dust filter time in the display. See Set the Life Cycle Monitoring,
page 28 for more information.

990–91079-001 33
10–40 kVA Troubleshooting

Troubleshooting
View the Active Alarms

1. On the display select .

See Status and Alarm Messages, page 34 for a list of alarm messages and
corrective actions.

2. Use and to go through the list of active alarms.

Status and Alarm Messages

This section lists status and alarm messages from the display. The display
messages are listed in alphabetical order, and a suggested corrective action is
listed with the display alarm message to help you troubleshoot problems.

Buzzer
NOTE: The buzzer turns on as soon as an alarm condition is detected. The
buzzer makes two short beeps and a long beep for general system alarms. The
buzzer makes a continuous beep for critical alarms. It can be turned off by

selecting on the home screen.

Display text Description Corrective action

Battery boost charging The batteries are charged with the
configured boost charge voltage.
Battery connected The batteries are connected.
Battery discharging The load is drawing more power Reduce the load. Please contact
than the UPS can draw from the Schneider Electric.
input, causing the UPS to draw
power from the batteries.
Battery disconnected The batteries are not connected. Connect the batteries.
Battery expired The battery service life has expired. Replace the battery.
Battery end of discharge The battery capacity is below the Recharge the batteries.
minimum acceptable value.
Battery float charging The batteries are charged with the
configured float charge voltage.
Battery log reset Reset the battery log.
Batt maint incomplete The battery maintenance test was
not passed.
Battery maintenance Start the battery maintenance test.
Battery maintenance OK The battery maintenance test has
been successfully completed.
Battery temperature high The battery temperature is too Check the battery temperature.
high.
Battery test Start the battery test.
Battery test incomplete The battery test was not passed.

34 990–91079-001
Troubleshooting 10–40 kVA

Display text Description Corrective action

Battery test OK The battery test has been
successfully completed.
Battery voltage low Low voltage on battery. Check the battery.
Battery wiring incorrect The battery wiring is incorrect. Check the battery wiring. Please
contact Schneider Electric.
Battery/charger inoperable The battery or charger is Check the battery. Check the
inoperable. charger. Please contact Schneider
Electric.
Byp freq exceeds limits The bypass frequency exceeds the Check the status of the bypass
limit. source. Please contact Schneider
Electric.
Bypass fan inoperable The UPS has one or more Check the fans.
inoperable fans.
Bypass fan time reset Reset the service life timer for the
fan.
Bypass out of tolerance The bypass voltage is out of Check the status of the bypass
tolerance. source. Please contact Schneider
Electric.
Bypass overload The load is drawing more power Reduce the load. Please contact
than the bypass source can supply. Schneider Electric.
Bypass overload timeout The UPS can no longer sustain a Reduce the load. Please contact
Bypass overload situation. Schneider Electric.
Bypass sequence incorrect The phase rotation on bypass is Check the status of the bypass
incorrect. source. Please contact Schneider
Electric.
Bypass unavailable The bypass source is not available. Check the status of the bypass
source. Please contact Schneider
Electric.
Capacitor expired Capacitor service life has expired. Replace the capacitor.
Capacitor time reset Capacitor service life timer has
been reset.
Clear log Clear the log.
DC bus overvoltage Overvoltage on the DC bus.
Dust filter expired The dust filter service life has Replace the Dust Filter, page 32.
expired.
EPO An EPO (emergency power off) Deactivate the EPO (emergency
device is activated. power off) device.
Fan expired Fan service life has expired. Replace the fan.
Fan inoperable The UPS has one or more Check the fans. Please contact
inoperable fans. Schneider Electric.
Fan time reset The fan service life timer has been
reset.
Firmware incompatible The firmware is detected as Perform a firmware update.
incompatible with the rest of the
system.
Generator input Generator is supplying the UPS.
Inhibit transfer to inv. Inhibit transfer to inverter operation.
Inlet temperature high Air inlet temperature is too high. Check the status of the air inlet.
Reduce the room temperature.

990–91079-001 35
10–40 kVA Troubleshooting

Display text Description Corrective action

Inlet/outlet temp Air inlet and outlet temperature.
Input current unbalanced Input current is unbalanced. Check the status of the input
source. Please contact Schneider
Electric.
Input neutral unavailable Input neutral is not available. Check the status of the input
neutral. Please contact Schneider
Electric.
Input out of tolerance The input voltage is out of Check the status of the input
tolerance. source. Please contact Schneider
Electric.
Input overcurrent timeout The UPS can no longer sustain an Check the status of the input
Input overcurrent situation. source. Please contact Schneider
Electric.
Input SCR fan inoperable Input SCR fan is inoperable. Check the status of the input SCR
fan. Please contact Schneider
Electric.
Input SCR temp high Input SCR temperature is too high. Check the status of the input SCR
fan. Please contact Schneider
Electric.
Inverter high temp Inverter temperature is too high. Check the status of the inverter.
Please contact Schneider Electric.
Inverter IGBT inoperable The inverter IGBT is inoperable. Check the status of the inverter
IGBT. Please contact Schneider
Electric.
Inverter inoperable The inverter is inoperable. Check the status of the inverter.
Please contact Schneider Electric.
Inverter overload timeout The UPS can no longer sustain an Check the status of the inverter.
Inverter overload situation. Please contact Schneider Electric.
Inverter shutdown The inverter is shutting down.
Inv DATA CAN incorrect Inverter DATA CAN is incorrect.
Inv IO CAN incorrect Inverter IO CAN is incorrect.
Load on bypass The UPS is in static bypass mode
and the load is supplied by the
bypass source.
Load disconnected The load has been disconnected or Check the load. Close the unit
the unit output breaker UOB is output breaker UOB.
open.
Load on inverter The UPS is in inverter operation
mode and the load is supplied by
the UPS.
Low battery shutdown The UPS is shutting down due to Recharge the batteries and restart
battery end of discharge the UPS. If auto-restart mode is
configured, the UPS will start
automatically restart when the
mains return.
Man. transfer to inverter Manual transfer to inverter
operation.
Manual shutdown Manual shutdown.
MBB closed The maintenance bypass breaker
MBB is closed, supplying the load
with unprotected power from the
bypass source.
MBB open The maintenance bypass breaker
is open.

36 990–91079-001
Troubleshooting 10–40 kVA

Display text Description Corrective action

Module ID duplicate The module ID has a duplicate. The Check the ID of the modules.
module ID must be unique.
No inlet temp sensor No inlet temperature sensor Check the status of the inlet
present. temperature sensor.
No input temp sensor No input temperature sensor Check the status of the input
present. temperature sensor.
No outlet temp sensor No outlet temperature sensor Check the status of the outlet
present. temperature sensor.
Nom power out of tolerance Input is out of tolerance Check the status of the input
source. Please contact Schneider
Electric.
N+X redundancy lost N+X redundancy is lost. The Check the status of the UPS units
redundant module is not available. in the system. Please contact
Schneider Electric.
Outlet temperature high Air outlet temperature is too high. Check the status of the air outlet.
Please contact Schneider Electric.
Output short circuit A short circuit is present on the Check the status of the output.
output. Please contact Schneider Electric.
Output overload The load is drawing more power Reduce the load. Contact
than the UPS system can supply. Schneider Electric.
Parallel cabling incorrect The parallel cabling is incorrect. Check the status of the parallel
cables. Please contact Schneider
Electric.
Power sharing incorrect The power sharing between the Please check the load sharing on
UPS units is incorrect. the UPS units. Redistribute the
load between UPS units. Please
contact Schneider Electric.
PWM sync unavailable The PWM synchronization is Check the status of the PWM sync.
unavailable. Please contact Schneider Electric.
Rec soft start unavailable The rectifier soft start is Check the status of the rectifier.
unavailable. Please contact Schneider Electric.
Rectifier high temp The rectifier temperature is too Check the status of the rectifier.
high. Please contact Schneider Electric.
Rectifier inoperable The rectifier is inoperable. Check the status of the rectifier.
Please contact Schneider Electric.
Relay disconnected A relay is disconnected. Check the status of the relays.
Please contact Schneider Electric.
Relay short-circuit A relay has short-circuited. Check the status of the relays.
Please contact Schneider Electric.
Room temp high The room temperature is high. Reduce the room temperature.
Shutdown UPS shutdown.
Signal cable disconnect Signal cable is disconnected. Check the signal cable.
Sync pulse unavailable Sync pulse is unavailable. The Check the sync pulse. Please
UPS is not able to synchronize. contact Schneider Electric.
System overload The load is drawing more power Reduce the load. Contact
than the UPS system can supply. Schneider Electric.
System setting incorrect The system settings are incorrect. Check the system settings. Contact
Schneider Electric.
Technical check recommended A technical check is recommended. Contact Schneider Electric.
Transfer to bypass Transfer the UPS to static bypass
mode.

990–91079-001 37
10–40 kVA Troubleshooting

Display text Description Corrective action

Transfer to inverter Transfer the UPS to inverter
operation.
Transfers exceed limits There have been too many Contact Schneider Electric.
transfers between operation modes
in a given time period.
Warranty expiring soon Warranty is expiring soon. Contact Schneider Electric.

38 990–91079-001
Schneider Electric
35 rue Joseph Monier
92500 Rueil Malmaison
France
+ 33 (0) 1 41 29 70 00
www.schneider-electric.com

As standards, specifications, and design change from time to time,

please ask for confirmation of the information given in this publication.

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990–91079-001