Chapter-1: Introduction

1
Description of Organisation
The OVERSEAS TRAVELS company is one of the Airline Reservation Company in

India. It has number of branches, which are spread over the country or the world. So

person wants to reserve his/her ticket and he/she has to contact at nearest Overseas

Travels branch. The Airline Reservation System (ARS) provides an interface to

schedule flights and reservations for an airline that services. Its responsibility is to

keep track of system users, customers, Airbus information, flight information and

cancellation. The functionality of the ARS is broken into various primary groups.

Customer reservation information and user were added, deleted and updated in

the implementation phase to account for the way we decide to implement security.

User keeps track of the username, password information and customer reservation

information link provides a link between the customers’ reservation information and

login table.

 From the very beginning human being used to search for flight. After a

long research human being has discovered flight that has become a part of

OVERSEAS Group’s life.

 Gradually the airline witnessed new route additions, increased flight

frequencies and passenger lists. Today OVERSEAS TRAVELS PVT.

LTD. To offer passenger the very best in the skies, OVERSEAS GROUP

constantly upgrades its in-flight facilities.

2
 Expanding the network as a part of its expansion schedule, OVERSEAS

Group has collaborated with several international & domestic carries to

offers its passenger’s convenience all the way.

 OVERSEAS Group’s crew and staff are well trained to attend to all

passenger’s needs always and in OVERSEAS Group’s efforts to provide

passenger with exclusive care and comforts all the way.

3
Data Collection

A fact gathering study was undertaken to study the activities involved in the various

aspect of the existing computerized system. We had visited various person of the

company. The existing system was studied by means of

Interviews

Record Reviews

Interviews:

User interviews were conducted to retrieve the qualitative information. These

interviews, which were unstructured, provided opportunity to gather information from

the respondents who involved in the process for a long time.

These interviews provided information such as:

 Activities involved in process of reservation processing involving fare, other

services, flight information, flight schedule information, airbus, various

reports are generated using existing system.

 Type & frequency of forms and reports.

 Limitation of Existing system.

4
Record Reviews:

To gather details about the Airlines Reservation, many kinds of records & reports

were reviewed. This study covered.

 Standard Operating Procedure.

 Forms and reports generated by existing manual system.

 Document flow (Input / Output) of the system.

HARDWARE AND SOFTWARE CONFIGURATION

The Hardware and Software Configuration for the proposed system is given below.

Hardware Configuration:-

For the successful run of the proposed system the required stand alone Personal

Computer with, minimum hardware required to run the system is as below.

Hardware Minimum
Requirement
Processor Pentium 2
Hard disk 4 GB
RAM 64 MB
Dot Matrix Printer 16 Pin

5
Software Configuration:-

The minimum Software required by the system is follows.

1. ORACLE as Back End.

2. Visual Basic 6.0 as Front End

The reason for selecting ORACLE and Visual Basic as tools are as follows.

Features of ORACLE : -

It is a high performance, full tolerant relational database management System

especially designed for large database application.

It offers following benefits:

 It eliminates all parent-child relationships and instead represented all

data in the database as simple row/column tables of data values.

 Flexibility in data modeling.

 Easy for accessing data.

 Each table is an independent entity and there is no physical

relationship between tables.

 Reduce data storage and redundancy.

 Independent of physical storage and logical data design.

 It has wide level data manipulation language (SQL).

 Most data management system based on the relational model has a

built-in support for query languages like ANSI SQL or QBE (Query

By Example). These queries are simple English constructs that allow

adhoc data manipulation from a table.

6
 Deferred writing at commits to improve transaction performance.

 Security and control.

 It has a rollback command for recreating the database to its most recent

safe point. Grant and revoke limits access to information down to row

and column level. Views are valuable features for limiting access to the

primary tackles in the database.

 Professional ORACLE starts the DBMS (Database Management

System) in the extended memory, so more main memory is available

for other applications.

 Relational model of data management is based on set theory. Built-in

query language is designed in the RDBMS, so that it can manipulate

sets of data (one or more tuples).

 User interface used with relational models is non-procedural because

only what needs to be done is specified and not how it has to be done.

Using any of the other methods, you have not only to specify what

need to be done but how it has to be done as well.

7
Features of Visual Basic 6.0 : -

Visual Basic provides complete set of tools to simplify rapid application

Development.

 It provides a vital link to graphical environment and allows you to

develop applications based on standard windows features: Dialog

boxes, Command buttons, Pull down menus, Scroll Bars, Selection

lists etc. It also allows creating robust applications that fully make use

of the graphical user interface.

 ActiveX Data Objects (ADO) and OLE DB replace the Open database

connectivity (ODBC) API as the preferred method for accessing shared

file and client/server databases.

 Internet techniques such as Dynamic HTML (DHML), Extensible

markup language (XML), Active server pages (ASP) and ActiveX

documents offer browser-based alternatives for displaying and

updating data.

 Extensions to Visual Basic class modules assist in writing middle-tier

DLLs for Microsoft transaction server 2.0.

 A multitude of wizards and other graphical tools aid developers new to

Visual Basic.

 Visual Basic is an event driven programming language.

 Visual Basic allows you to adopt more of parallel approach, with

independent sections of code for each option that the user may select.

This is known as Event driven programming language.

 Data Environment Designer (DED).

 Drag and drop form generation.

8
 Data view window.

 ADO Data Control (ADODC).

 ADO-compliant data-bound controls.

 Hierarchical record sets and the Flex Grid Control.

 Data report design.

 Data form wizards.

 Format objects.

 Data repeater control.

 Data source classes and data building.

 MTS transaction Mode property of Class modules.

 Visual data tools (VDTS).

 SQL editor.

 Component creation.

 Language.

 Packaging and Deployment wizard.

 The integrated development environment.

 Data object wizard.

9
Chapter-2: System Analysis

10
INTRODUCTION TO EXISTING SYSTEM

The Company follows a manual system for maintaining the Airline Reservation

System.

 Whenever any requisition comes to the Counter to issue a ticket the firstly the

Ticket Capacity checked whether the required quantity of the ticket is present

or not. If the required tickets is present then issue a ticket and update the

reservation information and an entry is done to the Ticket Issue Register.

 The day-to-day entries are made manually into the book that has gotten all the

relevant entries.

 Check the Ticket Quantity regularly whether any ticket is not in, if so then

Ticket Issue process is cancelled. In the same way Ticket cancellation is

followed. If Fare is increased or decreased then changes into Fare Book. If

New Flight is introduced then entry on relevant book, that process applies to

Flight-Schedule, Airbus, and Branch.

 At the end of the year or when an intermediate report is needed then prepare

the report is required.

11
LIMITATIONS OF THE EXISTING SYSTEM

The Existing system includes problems like lack of time consuming, accuracy, high

cost, security problems, etc.

There are many problems in existing systems like:

 Time and speed

 Man power

 High cost

 Security

 Complexity

 Maintenance

 Accuracy

 Storing

 Records might get lost or be insufficient due to manual errors.

 Maintaining and managing data is very costly and time consuming,

because there are many documents that have to be maintained by each

branch and copies have to be transferred to relative branches.

 Transfer of information within the branches is costly and time

consuming.

12
INTRODUCTION TO PROPOSED SYSTEM

There are many activities that can be computerized in this widely spread organization.

The current context is related to maintain the ticket Reservation-Cancel ticket. The

important reason is to make-work easy. No need to search a Flight register for entry or

any other transaction.

Computerization of this must fulfilled the requirements of working staff due to

effective work of computer in terms of efficiency, speed, accuracy, storage capacity

and quickness.

Even though it is costly, it is recommended the computerization of the ticket issue

process.

OBJECTIVES OF PROPOSED SYSTEM

 Manual work has to be reduced.

 Get accuracy.

 Result to be received very quickly.

 It uses concept of user friendliness.

 It provides using of multiple applications at a time.

 Increase security, speed, storing and accuracy.

 Customer services can not only be satisfied but also enhanced to the extent

that one can obtain or cancel a reservation from any branch for any route at

any given time.

13
  To speed up the operation.

 Managing and maintaining data becomes easier.

 Provide convenience to travelers.

 It decreases manpower and high cost.

FEATURES OF PROPOSED SYSTEM

 Manual work has to be reduced and Result to be received quickly.

 To speed up the operation and Decrease manpower, high cost.

 Increase security, speed, storing and accuracy.

 The customers have to face only one person at the booking counter for

obtain the reservation.

 Managing and maintaining data becomes easier and cost effective due to

very high amount and reliability of storage space available in the proposed

system.

 It provides support for queries through out all the branches at any given

time at a very high speed, saving a lot of time.

 The system has been developed under Microsoft Visual Basic 6.0 as a

Front-End tool and Oracle 8.0 as a Back-End tool.

14
ADVANTAGES OF PROPOSED SYSTEM

 The proposed system due to computerized is much faster in reservation

process, cancellation process and transactions.

 Transfer of information from various branches would become easier and

faster.

 Managing and maintaining data becomes easier and cost effective due to very

high amount and reliability of storage space available in the proposed system.

 Customer services can not only be satisfied but also enhanced to the extent

that one can obtain or cancel a reservation from any given time.

LIMITATIONS FOR PROPOSED SYSTEM

 The main limitation of system is if any plane that not stop in a particular

destination that have not been included in airline reservation system.

 Per ticket only one other services are included at a time.

 Passenger cannot transfer his/her reservation from one flight to another

flight.

15
TABLE DESIGN

Table design contains all the tables required to store the required information which

are stated below:

1. TABLE NAME: AIRBUS

Fields Data Type Size

Airbusno Varchar2 (5)
First_cap Number (3)
Bus_cap Number (3)
Eco_cap Number (3)
First_wl_cap Number (3)
Bus_wl_cap Number (3)
Eco_wl_cap Number (3)

2. TABLE NAME: FARE

Fields Data Type Size

Route_code Char (7)
Airbusno Varchar2 (5)
First_fare Number (8)
Bus_fare Number (8)
Eco_fare Number (8)

3. TABLE NAME: SERVICE

Fields Data Type Size

Ss_code Char (4)
Ss_desc Varchar2 (15)
Ss_fare Number (5)

16
4 . TABLE NAME : CONTROL

Fields Data Type Size

Air_tax Number (4)
Excess_bg_limit Number (3)
First_bg_limit Number (3)
Bus_bg_limit Number (3)
Eco_bg_limit Number (3)
Canc_deduc_12 Number (3)
Canc_deduc_6 Number (3)
Canc_deduc_3 Number (3)

5. TABLE NAME: CANCELLATION

Fields Data Type Size

PNR Number (5)
Flight_no Varchar2 (7)
Flight_date Date
Class Char (1)
Reserv_date Date
Pass_name Varchar2 (20)
Pass_add Varchar2 (100)
Passport_no Number (8)
Ss_code Varchar2 (4)
Cancel_date Date
Total_fare Number (8,2)
Branch_code Varchar2 (4)
Route_code Char (7)
Tot_fare Number (8,2)
Flight_type Char (1)
Pass_status Varchar2 (15)
Canc_amt Number (8,2)

6. TABLE NAME: BRANCH

Fields Data Type Size

Branch_code Varchar2 (4)
Add1 Varchar2 (20)
Add2 Varchar2 (20)
City Varchar2 (15)
Telephone Number (8)

17
7. TABLE NAME: RESERVATION

Fields Data Type Size

PNR Number (5)
Flight_no Varchar2 (7)
Flight_date Date
Class Char (1)
Reserv_date Date
Pass_name Varchar2 (20)
Pass_add Varchar2 (100)
Passport_no Number (8)
Ss_code Varchar2 (4)
Pass_status Char (15)
Route_code Char (7)
Total_fare Number (8,2)
Branch_code Varchar2 (4)
Flight_type Char (1)
Tot_fare Number (8,2)
Canc_flag Char (1)

8. TABLE NAME: FLIGHT

Fields Data Type Size

Flight_no Varchar2 (7)
Flight_date Date
First_bk_seats Number (3)
Bus_bk_seats Number (3)
Eco_bk_seats Number (3)

9. TABLE NAME: LOGIN

Fields Data Type Size

User_id Varchar2 (15)
Password Varchar2 (15)

18
10. TABLE NAME: FLIGHT_SCH

Data Type Size

Fields
Flight_no Varchar2 (7)
Airbusno Varchar2 (5)
Airbus_nm Varchar2 (20)
Route_code Varchar2 (7)
Deprt_time Char (5)
Journey_hrs Char (5)
Flight_day1 Number (1)
Flight_day2 Number (1)

11. TABLE NAME: ROUTE

Fields Data Type Size

Route_code Varchar2 (7)
Route_desc Varchar2 (25)
Origin Varchar2 (15)
Destination Varchar2 (15)

19
Chapter-3: Systems Requirement
Specification (SRS)

20
DATA FLOW DIAGRAM

As information moves through software, it is modified by a series of

transformations. A Data Flow Diagram (DFD) is a graphical technique that depicts

information flow and the transformations that are applied as data move from input to

output. The data flow diagram is know as a data flow graph or a bubble chart.

The Data Flow Diagram may be used to representation a system or software

at any level of abstraction. In fact, DFDs may be used partitioned into levels that

represent increasing information flow and functional detail. Therefore, the DFD

provides a mechanism for functional modeling as information flow modeling.

The Data Flow Diagram (DFD) serves two purposes:

1) To provide an indication of how data are transformed as they move through

the system and

2) To depict the functions that transform the data flow.

The DFD provides additional information that is used during the analysis of

the information domain and serves as a basis for the modeling of function.

21
 A Level 0 DFD also called as fundamental system model or a context model,

represents the entire software element as a single bubble with input and output data

indicated by incoming and outgoing arrows respectively. Additional processes and

information flow paths are represented as the level 0 is partitioned to reveal details.

Each of the proves represents at level 1 is sub function of the overall system depicted

in the context model. Each of the process may be refined are layered to depict more

detail. Information continuity must be maintained in every layer, that is input and

output to each refinement must remain the same.

22
CONTEXT DIAGRAM FOR AIRLINE RESERVATION
SYSTEM

Request for flight

availability

PASSENGER

Reservation
Verification AIRLINE
particulars
reply & tickets RESERVATION
SYSTEM

Acknowledgeme
nt (availability of
seats available or
not)
BOOKING
OFFICER

23
 1-LEVEL DATA FLOW DIAGRAM

Flight

Retrieve
flight Reservation file PASSENGER
Money,
PASSENGER details Add visa &
Flight new
information passport
details
Airbus Ticket
1.0 information 2.0
Enquiry Verify Reservatio
availabilit n process
y of seats
Airbus
Retrieve Fare
flight Flight_sch information Fare
schedule
Ticket, information Route
visa & information Route
passport
3.0 4.0
Cancellation Report
process generation

Delete Passenger
Retrieve passenger details
passenger information
Cancel details
passenger Reservation file Report
information

Cancellation
file

24
 2-LEVEL DIAGRAM FOR PROCESS 2.0

Money

PASSENGER PASSENGER
Money,
visa &
passport

2.1 2.2
Domestic International
Add flight flight Add
information reservation reservation information
about process process about
passenger passenger

Reservation file
Reservation file
Request Add
for other information
services 2.3 2.4
PASSENGER Registratio Ticket
n of other reservation
service process
Other process
service
details Add
information of
other services
Service file Reservation file

25
 2-LEVEL PROCESS FOR PROCESS 3.0

Enquiry for
cancellation Cancellation
PASSENGER process Add cancel
Check for information
valid
Cancel or 3.1 information 3.2
invalid
Check Ticket
validity cancel
process Cancel process
within 3,6 or Delete
12 days Passenger
information
control

Reservation file

26
DATA DICTIONARY

Data Dictionary is a store of information about the data in database. The dictionary

defines the name, description, source of data, users of data, and keywords in data,

formula to derive the data, specification and such other details. Data dictionary brings

common understanding of the data in the organization. RDBMS provides software to

create the dictionary. Use of data dictionary enforces the standards of processing,

usage’s application and documentation in the organization.

Data Dictionaries are an integral component of structured analysis, since data flow

diagram by them do not fully describe the information about the system. The data

dictionary provides additional information about the system.

A data dictionary is a catalogue – a repository – of the elements in a system. These

elements center on data the way they are structured to meet user requirements and

organization needs. In a data dictionary, a list of all the elements composing the data

flowing through a system is included. If a project team member wants to know the

definition of a data item name or the contents of a particular data flow, the

information will be available in the data dictionary. Descriptions of all data used in

the system are given in a data dictionary.

27
 Analysts use Data Dictionary for five important reasons.

1) To manage the detail in large systems.

2) To communicate a common meaning for all system elements.

3) To document the features of the system.

4) To facilitate analysis of the details in order to evaluate characteristics and

determine where system changes should be made.

5) To locate errors and omissions in the system.

28
Data Dictionary :-

1.) Table Name : AIRBUS

Description : This table stores Airbus Information

Primary Key : Airbusno

Foreign Key : -

Sr Fields Data Type Size Constraints Description

No
1 Airbusno Varchar2 (5) Primary Key Airbus no start with
“AI”
2 First_cap Number (3) NOT NULL First Class Capacity
3 Bus_cap Number (3) NOT NULL Business Class
Capacity
4 Eco_cap Number (3) NOT NULL Economic Class
Capacity
5 First_wl_cap Number (3) First Class’s Waiting
List Capacity
6 Bus_wl_cap Number (3) Business Class’s
Waiting List Capacity
7 Eco_wl_cap Number (3) Economic Class’s
Waiting Capacity

2.) Table Name : FARE

Description : This table stores Fare Information

Primary Key : -

Foreign Key : Airbus (Airbusno) , Route(Route_code)

Sr Fields Data Type Size Constraints Description

No
1 Route_code Char (7) Composite Flight’s Route
primary Key Code
2 Airbusno Varchar2 (5) Composite Airbusno
primary key
3 First_fare Number (8) Not Null First Class Fare
4 Bus_fare Number (8) Not Null Business Class Fare
5 Eco_fare Number (8) Not Null Economic Class
Fare

29
3.) Table Name : SERVICE

Description : This table Stores Service Information

Primary Key : ss_code

Foreign Key : -

Sr Fields Data Type Size Constraints Description

No
1 Ss_code Char (4) Primary Key Service Code
2 Ss_desc Varchar2 (15) Not Null Service Description
3 Ss_fare Number (5) Not Null Service Fare

4.) Table Name : CONTROL

Description : This table Stores Control Information

Primary Key : -

Foreign Key : -

Sr Fields Data Type Size Constraints Description

No
1 Air_tax Number (4) Not Null Fixed Air Tax
2 Excess_bg_limit Number (3) Not Null Per Extra Bag charge
3 First_bg_limit Number (3) Not Null First Class’s Bag Limit
4 Bus_bg_limit Number (3) Not Null Business Class’s Bag
Limit
5 Eco_bg_limit Number (3) Not Null Economic Class’s Bag
Limit
6 Canc_deduc_12 Number (3) Not Null Cancel deduction
charge for 7-12 days
7 Canc_deduc_6 Number (3) Not Null Cancel deduction
charge for 4-6 days
8 Canc_deduc_3 Number (3) Not Null Cancel deduction
charge for 0-3 days

30
5.) Table Name : CANCELLATION

Description : This table Stores Cancelled Ticket Information

Primary Key : -

Foreign Key : Reservation (PNR), Flight_sch (Flight_no),

Branch(Branch_code), Service(ss_code),
Route(Route_code)

Sr Fields Data Type Size Constraints Description

No
1 PNR Number (5) Not Null, FK PNR for Reservation
Ticket
2 Flight_no Varchar2 (7) Not Null, FK Flight_no from
Flight_sch table
3 Flight_date Date Flight Date information
4 Class Char (1) Not Null Class’s Abbreviation
‘F’ for First Class, ’B’
for Business Class, ’E’
for Economic Class
5 Reserv_date Date Not Null Ticket’s Reservation
Date
6 Pass_name Varchar2 (20) Not Null Passenger’s Name
7 Pass_add Varchar2 (100) Not Null Passenger’s Address
8 Passport_no Number (8) Not Null Passenger’s Passport
No
9 Ss_code Varchar2 (4) FK Service code from
service table
10 Canc_amt Number (8,2) - Cancel amount
11 Total_fare Number (8,2) Not Null Total Fare
12 Branch_code Varchar2 (4) FK Branch code from
Branch Table
13 Flight_type Char (1) Not Null Flight type
Abbreviation ‘I’ for
International, ’D’ for
Domestic flight
14 Pass_status Char (1) Passenger’s status ‘W’
for waiting, ’C’ for
Confirm
15 Route_code Char (7) Not null, FK Flight’s route code
16 Tot_fare Number (8,2) Not null Total amount
17 Cancel_date Date Not null Cancellation date

31
6) Table Name : RESERVATION

Description : This table Stores Ticket Reservation Information

Primary Key : PNR

Foreign Key : Flight_sch(Flight_no),Branch(Branch_code),

Service(ss_code), Route(route_code)

Sr Fields Data Type Size Constraints Description

No
1 PNR Number (5) Not Null, FK PNR for Reservation
Ticket
2 Flight_no Varchar2 (7) Not Null, FK Flight_no from
Flight_sch table
3 Flight_date Date Flight Date information
4 Class Char (1) Not Null Class’s Abbreviation ‘F’
for First Class, ’B’ for
Business Class, ’E’ for
Economic Class
5 Reserv_date Date Not Null Ticket’s Reservation
Date
6 Pass_name Varchar2 (20) Not Null Passenger’s Name
7 Pass_add Varchar2 (100) Not Null Passenger’s Address
8 Passport_no Number (8) Not Null Passenger’s Passport No
9 Ss_code Varchar2 (4) FK Service code from
service table
10 Canc_flag Char (1) - Cancel amount
11 Total_fare Number (8,2) Not Null Total Fare
12 Branch_code Varchar2 (4) FK Branch code from
Branch Table
13 Flight_type Char (1) Not Null Flight type Abbreviation
‘I’ for International, ’D’
for Domestic flight
14 Pass_status Char (1) Passenger’s status ‘W’
for waiting, ’C’ for
Confirm
15 Route_code Char (7) Not null, FK Flight’s route code
16 Tot_fare Number (8,2) Not null Total amount

32
 7) Table Name : BRANCH

Description : This table Stores Branch Information

Primary Key : Branch_code

Foreign Key : -

Sr Fields Data Type Size Constraints Description

No
1 Branch_code Varchar2 (4) Primary Key Branch Code
2 Add1 Varchar2 (20) Not Null Branch’s Address1
3 Add2 Varchar2 (20) Branch’s Addess2
4 City Varchar2 (15) Not Null Branch’s City
5 Telephone Number (8) Branch’s Telephone no

8.) Table Name : FLIGHT

Description : This table Stores Flight Information

Primary Key : -

Foreign Key : Flight_sch(Flight_no)

Sr Fields Data Type Size Constraints Description

No
1 Flight_no Varchar2 (7) FK, Not Null Flight Number
2 Flight_date Date Flight Date
3 First_bk_seats Number (3) First Class’s
booking seats
4 Bus_bk_seats Number (3) Business Class’s
booking seats
5 Eco_bk_seats Number (3) Economic Class’s
booking seats

33
 9.) Table Name : FLIGHT_SCH

Description : This table Stores Flight Schedule Information

Primary Key : Flight_no

Foreign Key : Airbus (Airbusno), Fare (Route_code)

Sr Fields Data Type Size Constraints Description

No
1 Flight_no Varchar2 (7) Primary Key Flight Number
2 Airbusno Varchar2 (5) FK, Not Null Airbus Number
3 Airbus_nm Varchar2 (20) Not Null Airbus name
4 Route_code Varchar2 (7) FK, Not Null Flight’s Route code
5 Deprt_time Char (5) Not Null Departure Time
6 Journey_hrs Char (5) Not Null Journey Hours
7 Flight_day1 Number (1) Not Null Flight Day1
8 Flight_day2 Number (1) Flight Day2

10.) Table Name : ROUTE

Description : This table Stores Route information.

Primary Key : Route_code

Foreign Key : -

Sr Fields Data Type Size Constraints Description

No
1 Route_code Char (7) PK Flight’s Route code
2 Route_desc Varchar2 (25) Not null Flight’s Route
description
3 Origin Varchar2 (15) Not null Flight’s origin
4 Destination Varchar2 (15) Not null Flight’s destination

34
 11.) Table Name : LOGIN

Description : This table Stores Username and Password information.

Primary Key : User_id

Foreign Key : -

Sr Fields Data Type Size Constraints Description

No
1 User_id Varchar2 (15) Primary key Username
2 Password Varchar2 (15) Not Null Password

35
Chapter-4: System Design

36
SPLASH SCREEN :

This is a WellCome Screen of Airline Reservation System. When the user starts the

application from the program group, then splash screen is displayed.

LOGIN FORM:-

This screen is used for data security purpose. The login screen is used for

authentication purpose. The login screen asks the user to enter the username and

password. When the system is installed then after the splash screen, in the login

screen the user must be created first. The admin user only creates another user. In my

37
system username and password must be 15 character. To enter in the system first user

has to enter with following user name and password.

User name : admin

Password : sujal

MAIN SCREEN OF AIRLINE RESERVATION SYSETM :

The following screen is the main screen of my Airline Reservation System.

From here the user can perform desire operations. Actually it is a menu-based screen

so user can perform operations by selecting then from the menu or submenu.

Depending on the type of user whether he or she is “admin” or other user the

particular rights are given.

38
MASTER MENU :

The following figure shows the “Master Menu “ of the system. The master menu

contains options like Login, Branch, Service, Airbus, Fare, Flight Info, Flight

schedule, Control, Route information and Exit from the menu. By selecting the

desired option the associated form will be shown.

39
TRANSACTION MENU :

The following figure shows the “Transaction Menu” of the system. The

transaction menu contains options like Reservation and Cancellation of tickets. By

selecting the desired option the associated form will be shown.

40
REPORT MENU :

The following figure shows the “Report Menu” of the system. The report menu

contains options like Reservation Report, Cancellation Report, Flight information by

Branch. By selecting the desired option the associated report will be shown.

41
ADD USER FORM :

This form is used to create new user. Only admin user can create new user. In

this form enter username and password with confirmation password. And than click

on “OK” button. After press on click button small message box will be displayed like

“CREATE USER”.

42
CHANGE PASSWORD FORM :

This form is used to change password of the user.To change password username of

the user will be entered. Old password of the user will be entered after display old

password enter new password and confirm password and then press “OK” button after

click on ok button small message box will be displayed like “ Password Has Been

Changed”.

43
DELETE USER FORM :

This form is used to delete the user. Enter the username of the user which you want to

delete. Only admin user can delete the user. After press on “OK” button small

message box will be displayed like “User is Deleted”.

44
BRANCH INFORMATION FORM :

The following form shows the branch information of Airline Reservation System.

This form is used to show the information of branch, selecting for reserve ticket. This

form is also used to process according to user’s choice on branch information table. In

this form ADD, DELETE, SAVE, EDIT, CANCEL, FIND, FIRST, NEXT,

PREVIOUS, LAST AND EXIT following operations can be performed.

45
SERVICE INFORMATION FORM :

The following form shows the “Service Information “ of the system. This form is

used to select any extra other services of the system. At a time only one service is

used to reserve the ticket. In this form ADD, DELETE, SAVE, EDIT, CANCEL,

FIND, FIRST, NEXT, PREVIOUS, LAST, FIND AND EXIT following operation

can be performed.

46
AIRBUS INFORMATION FORM :

This form shows the Airbus Information of the system. This form is used to

shows the capacity of first class, business class , economic class and also the waiting

list capacity of the first class, business class and economic class. When you press on

save button after adding a record a fare information form will be opened to add fare

information.

47
FARE INFORMATION FORM :

This form shows the fare information of the system. In which route code is to be

select and through route code fare can be shown. To add fare information in first class

fare, business class fare and economic class fare information. In this form SAVE,

EDIT, DELETE, CANCEL, FIRST, NEXT, PREVIOUS, LAST, FIND AND EXIT

the following operations can be performed.

48
FLIGHT INFORMATION FORM :

This form shows the flight information by particular flight no and flight date.This

form automatically operate after reserving the ticket. If the ticket is confirmed then

the record will be insert into the flight information, but whether the ticket is not

confirmed then the record will not inserted into the flight information form. If two

ticket is confirmed with same flight no and flight date and class then it will increment

by 1 in booking seats. This form is used to show the flight information.

49
FLIGHT SCHEDULE INFORMATION FORM :

This form shows the flight schedule information. This form used for the

flight no and the name of the airbus. It is also used to show the departure time and

journey hours of the flight. And it will also shows that in week in which day the

flight is gone. Using the route code it will shows the departure time, journey hours

flight day1 and flight day2 of that flight.

50
CONTROL INFORMATION FORM :

This form shows the control information of the system. In which Air tax, bag

limit and cancellation deduction will be displayed. Air tax will be directly calculate in

reservation form. And cancellation deduction within 12, 6 and 3 days will directly

calculate when you cancel the ticket and cancellation amount will be calculated. Air

tax will be Rs.700 fixed for every flight.

51
ROUTE INFORMATION FORM :

This form shows the route information of the flight. In this form route code,

route description, origin and destination will be displayed. From where flight’s origin

and the place where the flight is gone. In this form ADD, DELETE, EDIT, SAVE,

CANCEL, FIRST, NEXT, LAST, PREVIOUS, FIND AND EXIT following

operations will be performed.

52
FLIGHT LIST FORM :

This form shows the flight list of the system. It shows with the whole

information of the flight schedule information form. Select the date and route code

and then press on “click” button and the flight list will be displayed and select the

flight list.

53
RESERVATION FORM :

This form is used to reserve ticket. This form shows the reservation

information. PNR number is auto generate number. In this form ticket fare which will

comes from the fare table. And when you select class it’s fare will insert into ticket

fare. And for flight no press “F1” key for flight list and service code. In total fare

ticket fare, air tax and service fare will be calculated automatically. passenger

information will be inserted and in passenger status if the status is confirm then the

information of flight will be added in to flight information table, otherwise status is

waiting then information will not be added into information table. In this form ADD,

DELETE, EDIT, SAVE, CANCEL, FIRST, NEXT, PREVIOUS, LAST, FIND,

PRINT, and EXIT following operation will be performed.

54
CANCELLATION FORM :

This form is used to cancel the reserved ticket. When you press on add button

small box is displayed like “Enter PNR number: - “ and enter the pnr number from the

reservation form. And if you press on save button and press yes then ticket is

cancelled. In find button you enter pnr number of reserved ticket it display the

message like “NO SUCH PNR”. In cancel amount field direct cancel amount will be

calculated.

55
RESERVATION REPORT :

This report shows the reservation report of the reservation ticket.

56
CANCELLATION REPORT :

This report shows the cancellation report from the cancel ticket.

57
FLIGHT INFORMATION BY BRANCH :

This report shows the flight information by branch.

58
CONCLUSION

The Airline reservation system has been a way of minimizing the clerical

work, which is almost a routine and consumes the most precious time.

This AIRLINE RESERVATION SYSTEM has been an attempt to help the

user to minimize his workload along with minimizing the paper works and saving of

time.

The system has been developed in a way to make it very user friendly. It

provides an on-line message and an error detection and error messages every time the

user needs. Any person having a little bit of window based can run this system

without any pain.

Almost all the difficulties of manual reservation have been removed by this

system. Ti wind up let me welcome all the suggestions and other improvements,

which the system needs so that it covers all the needs if the user in the user way.

59
APPENDICES

This refers to the books, which were gone through for completion of this project

report.

1) System Analysis And Design

- Senn

2) Software Engineering

- Pressman

3) System Analysis And Design

- Elias Award

4) Visual Basic 6.0

- Microsoft Press

5) System Analysis, Design And Introduction to Software

Engineering

- S. Parthasarathy

- B. W. Khalakar

60