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    Firearms and Explosive Office Form: FEO Customer Survey Form

    Uploaded by

    Honie Kwon
    This document is a customer survey form for the Firearms and Explosive Office. It contains two sections. Section I asks customers to indicate which frontline service they availed and to rate the office's service on a scale of 1 to 5. Section II provides space for additional comments and recommendations to improve service. The survey aims to collect feedback from 100 respondents per week to publish in a consolidated report for monthly reviews and reflect on the office's scorecard.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Firearms and Explosive Office Form: FEO Customer Survey Form

    Uploaded by

    Honie Kwon
    40 views2 pages
    This document is a customer survey form for the Firearms and Explosive Office. It contains two sections. Section I asks customers to indicate which frontline service they availed and to rate the office's service on a scale of 1 to 5. Section II provides space for additional comments and recommendations to improve service. The survey aims to collect feedback from 100 respondents per week to publish in a consolidated report for monthly reviews and reflect on the office's scorecard.

    Original Description:

    survey form

    Original Title

    Survey 101

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    This document is a customer survey form for the Firearms and Explosive Office. It contains two sections. Section I asks customers to indicate which frontline service they availed and to rate the office's service on a scale of 1 to 5. Section II provides space for additional comments and recommendations to improve service. The survey aims to collect feedback from 100 respondents per week to publish in a consolidated report for monthly reviews and reflect on the office's scorecard.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    40 views2 pages

    Firearms and Explosive Office Form: FEO Customer Survey Form

    Uploaded by

    Honie Kwon
    This document is a customer survey form for the Firearms and Explosive Office. It contains two sections. Section I asks customers to indicate which frontline service they availed and to rate the office's service on a scale of 1 to 5. Section II provides space for additional comments and recommendations to improve service. The survey aims to collect feedback from 100 respondents per week to publish in a consolidated report for monthly reviews and reflect on the office's scorecard.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    Firearms and Explosive Office Form

    FEO Customer Survey Form Document No.


    Revision No.
    Published

    Date: ___________________________ Date: _______________________


    I. Ang serbisyong inyong kinakailangan I. Frontline service Availed
    (Paki markahan ng TSEK [ √] ) (Please check one )

    Aplikasyon ng lisensya at pahintulot Application for license to own


    makapag may-ari ng baril and possess firearm

    Pagpaparehistro ng baril Registration of firearms

    Applikasyon ng Pahintulot para sa Application for permit to


    pagdadala ng baril transport firearms

    Aplikasyon ng Pahintulot para sa Application for Explosives


    lisensya ng mga kemikal ng pampasabog Licenses and Permits

    I. Paki lagyan po ng TSEK [ √] ang grado II. Please rate our services on a
    na inyong ibibigay sa aming serbisyo scale of:
    mula 1 hanggang 5

    [5] napakaganda [5] Excellent


    [4] sangayon [4] Very Satisfactory
    [3] katamtaman [3] Satisfactory
    [2] di ako sangayon [2] Needs Improvement
    [1] Poor
    [1] dapat baguhin
    5 4 3 2 1
    5 4
    3 2 1 1. The area is clean and
    1. Ang lugar ay malinis orderly

    2. Ang mga taga bigay 2. The service provider is


    serbisyoay nakangiti Friendly & professional
    at propersyonal
    3. The steps are easy to
    Follow and indicated
    3. Madaling masundan
    Processing time
    ang mga proseso at nasa
    tamang oras 4. Forms are easy to
    Understand and fill-up
    4. Madaling maintindihan
    ang mga ‘format’ 5. Requirements for
    Application are justified
    5. Nararapat ang mga
    kailangan dokumento
    para sa applikasyon

    II. Pakisulat po ang iyong komento o III. Please write your comments,
    mga rekomendasyon upang mapagbuti suggestions and recommendations to help
    namin ang amin pong serbisyo. us serve your better.
    _____________________________________________ ___________________________________________

    MASTER COPY
    Firearms and Explosive Office Form

    FEO Customer Survey Form Document No.


    Revision No.
    Published
    _____________________________________________ __________________________________________

    Note: Measure profile is 100 respondents at random per week. Consolidated report
    shall be published during monthly operation review to be reflected on FEO Scorecard.

    MASTER COPY

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