STUDENT QUICK GUIDE Your USI is yours

for life and you will

need to take it with
you every time you
HOW TO CREATE A USI Your password must
be at least 9 characters
enrol in training

long, contain a lowercase

Go to www.usi.gov.au letter, an uppercase
letter and a number or
If your ID does not
special character
verify click “Next” two
Select ‘Student Login’ more times to show the
Request Help link. Create
Enter all of your a Help Request and write
name(s) as they down your HR number
Agree To Terms and Conditions appear on the
form of ID you
are using to Your Help
Select ‘Create USI’ create your USI Request will be
sent to the USI
Office so that
we can help you
Follow the steps to create a USI with the creation
of your USI

You will need a form of ID to create your

USI such as a:
•
•
Driver’s Licence
Medicare Card
HOW TO ACTIVATE
• Passport (Australian) YOUR USI ACCOUNT
• Non-Australian Passport
If a training organisation created a USI for you,
(with Australian Visa)
activate your USI account by:
• Birth Certificate (Australian)
• Certificate of Registration by Descent 1. Clicking on the link that was sent to either your
e-mail address or mobile number.
• Citizenship Certificate
• ImmiCard 2. Once you have clicked on the link you will be asked
to set up a password and two check questions.
3. You will then be able to login to your USI account.
Your training organisation cannot do this part for you.
If your account is not
activated you won’t
be able to view your
transcript
HOW TO UPDATE PERSONAL
OR CONTACT DETAILS
You will need a You can change your personal and contact details by
current form of ID if you logging in to your USI account and selecting either
want to change your ‘Update Personal details’ or ‘Update Contact details’.
name(s) or date of birth
If you have given your training organisation
permission to update your details they can make the
changes for you.
 HOW TO RETRIEVE A HOW TO MANAGE
FORGOTTEN USI OR PERMISSIONS
PASSWORD A really useful tool that will save both you and
your training organisation time

Go to www.usi.gov.au
Go to www.usi.gov.au

Select ‘Student Login’

Select ‘Student Login’

Agree To Terms and Conditions

Agree To Terms and Conditions

Select ‘Forgotten your USI?’

or ‘Forgotten your password?’ Login To your USI account

Choose One of the following: Select ‘Provide your USI’ tile

• E-mail address
• Mobile number
• Personal information Select ‘Set up access to your USI
Account / Permissions’

• If you select e-mail you will be sent a link

Search Organisation by either their
that will expire after 10 minutes.
Organisation code or name
• If you select mobile number you will be
sent a pin that will expire after 60 seconds.
• If you select personal information you
Set Permissions and expiry date
will need to either answer your check
questions or provide ID.

Transcripts: The training organisation can view

your transcripts but cannot update them.
When using your
e-mail address Make sure View Details: The training organisation will be
or mobile phone your answers able to view your personal and contact details.
number it must to your check
be the same as questions are Note: If you do not want your training
the one that is spelt correctly organisation to view your contact details
currently in your (e.g. street Select ‘Update Contact Details’ and click on
USI account instead of st)
‘Hide Contact Details’.

Update Details: The training organisation

will be able to update your personal and
contact details

TRANSCRIPTS Your transcript does not replace

the training certificates, diplomas or
• Transcripts for training completed before 1st of January 2015 training records issued to you
will not appear in your USI account. by your training organisation but
will come in handy if you misplace
• Your transcript will show information from the certificates, your documentation
ED17-0206

diplomas or training records issued by your training organisation.

FOR MORE INFORMATION  usi.gov.au  Email: [email protected]  Phone: 1300 857 536