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Objective: Anantha Sai Gadamsetty

The document contains the resume of Anantha Sai Gadamsetty detailing his 2 years of experience as a Siebel consultant where he has worked on customizing the Siebel user interface, configuring workflows and scripts, and troubleshooting issues to support order management and service processes for telecom clients. His current project involves helping Spark Telecom in New Zealand strengthen customer relationship management by building an application to track customers, services, and address issues. He is responsible for development tasks, testing, and working with Agile methodologies on this project.

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53 views

Objective: Anantha Sai Gadamsetty

The document contains the resume of Anantha Sai Gadamsetty detailing his 2 years of experience as a Siebel consultant where he has worked on customizing the Siebel user interface, configuring workflows and scripts, and troubleshooting issues to support order management and service processes for telecom clients. His current project involves helping Spark Telecom in New Zealand strengthen customer relationship management by building an application to track customers, services, and address issues. He is responsible for development tasks, testing, and working with Agile methodologies on this project.

Uploaded by

AnanthSai
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Anantha Sai Gadamsetty

Mobile: +91-7013828925
[email protected]

Objective

Obtain a position in an esteemed organization where I can deliver the best of my technical proficiency
for growth of the organization and thereby amend my knowledge.

Professional Profile

2 Years of professional experience in design, development and implementation of business applications


with SIEBEL CRM.

● Experience in Siebel IP 14 and Siebel IP 17.


● Customization of User Interface to meet the client’s requirements.
● Extensively worked on Siebel Configuration, Scripting and Workflows.
● Excellent Analytical and programming skills.
● Experience in extending the Siebel database tables and columns.
● Extensive experience in interacting with onsite clients during onsite deputation, understanding
the requirement and resolving the issues in the given time.
● Excellent team Player and Active participant in knowledge sharing.
● Experience in troubleshooting configuration and escript issues.
● Decent knowledge in designing Workflows and Business Services.
● Decent knowledge in Telecom and Order Management.
● Experience in Performance tuning of application.

Professional Experience Details


● Working as Siebel Consultant at Tech Mahindra, Pune since March 2017 to till date.

Technological Skills

PRIMARY SKILL CATEGORY Siebel Configuration, eScript, Workflow

SECONDARY SKILL CATEGORY 1 Siebel – eCommunications

PRIMARY DOMAIN SKILL TELECOM

SUB DOMAIN eCommunication, Siebel Sales and Call center


Academic Profile

. B.Tech from JNTU Anantapur, Kavali in 2016.


Project Details

PROJECT # 1: Spark, New Zealand. (March 2017 – till date)

1.
Client Spark Telecom
Role Developer
Team Size 25
Environment Software Tools : Siebel e-communications, Siebel Tools,
(with skill versions) Workflows, e-Scripts, Siebel Administration
Database : Oracle 10g

Description:
Spark New Zealand is a New Zealand telecommunications company providing fixed line
telephone services, a mobile network, an internet service provider, and a major ICT provider to NZ
businesses. It has operated as a publicly traded company since 1990.
Spark Telecom Siebel is implemented to support order & service mgmt. of Prepaid/Postpaid
Mobile, Wireless & Fiber services. Promotion based ordering is used to launch automatic & bundled
promotions.
System has various integration touch points like product availability check, address match, Order
feasibility, billing & order submission with backend Concept Wave provisioning & Single View billing
system.
In this Project we are helping the Spark Telecom to build the application that helps them to
Keep track of their Customers and Services provided. Easy the processes to let Customers switch
between services, providers etc. Created Dashboard to track all the Details of the services provided, Test
the connections, Log Tickets for the complaints and resolve them. Like this helping them to strengthen
their customer relationship management.

Responsibilities :
● Attending daily stand up call for the development updates and discussing ongoing development
tasks.
● Configuring Siebel tools by using work space option provided in IP 17.
● Designed and Developed Views, Applets within the estimations given.
● Developed the workflows for various requirements.
● Involving in End –to-End testing of the Application and involved in Bug fixing.
● Worked on multiple ordering journeys.
o New Offer
o Modify
o Change offer
o Move Address
o Change Ownership
o Terminate
● Currently spark is involved in Agile way of working and having good knowledge on Agile
methodology like sprint planning scrum meetings etc.,

Declaration

I, the undersigned, state that the above-mentioned information is true to the best of my knowledge.
Reference and more details furnished upon request.

Date:
Place: (Mr. Anantha Sai Gadamsetty)

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