The Q Classroom Don’t just be a critic. Rewards can be anything
Activity A., p. 2 from a “thank you” to a party, a pay raise, or Answers will vary. Possible answers: even a day off. Be creative, and don’t be cheap. 1. I was the captain of my sports team. It was Make sure your team knows when they’ve done difficult because I had a lot of responsibility. well. They’ll get excited when they know a 2. My company’s president is a good leader reward is on its way, and they’ll feel like their because he takes care of everyone who works hard work is actually paying off. for him. Activity B., p. 6 3. The conductor is the leader of the orchestra. Topic: Motivating teams Main ideas and key phrases He is an effective leader because he is able to First way Make expectations clear - gives team a goal conduct many musicians at the same time. The - focuses efforts musicians are all looking at him. Second way Provide helpful feedback Activity B., p. 3 - helps team learn - fixes problems early Answers will vary. Possible answers: Third way Reward them 1. I agree with Yuna. Leaders should think about - builds excitement the people they’re leading and not just - makes them feel appreciated themselves. They should make decisions that will help everyone on their team. 2. I agree with Felix. Leaders are under a lot of LISTENING 1 pressure to make good decisions all the time. / I WORK WITH THE LISTENING disagree with Felix. Leading others may be Activity A., p. 7 difficult at times, but leaders have a lot of Answers will vary. Possible answers: Topic: Being a friend’s boss Main ideas and key phrases power. I think it’s harder to follow a leader you Ginny Pitcher’s experiences Hired closest friend don’t like than to actually be a leader. Brought up tough issues, like salary Friendship stayed strong NOTE-TAKING SKILL Both are successful Activity A., p. 5 Discussed changes and challenges Answers will vary. Possible answers: Keep personal stuff out of If you are a leader, then you know that highly office motivated people do better work than people Treats friend same as others Carly Drum’s experiences Hired four friends who are discouraged, tired, or just One brought personal unenthusiastic. But how can you keep a team problems to work excited over the long haul? How can you Addressing this was challenging motivate them to do their best? Those aren’t Employee was offended easy questions, but here are three simple ways Employee later apologized They talked and developed a to start. First of all, make sure you’re plan communicating your expectations clearly. Learned to set boundaries When you explain what you expect, you’re Tory Delany’s experiences Got promoted at restaurant Became general manager providing your team members with a specific Made rules and boundaries goal. And this will help your team focus their Enforced them Became co-owner of energy and efforts on what is important. restaurant Beyond that, make sure to provide your whole Activity B., p. 8 team with feedback that will help them 1. c 2. a 3. b improve. Helpful feedback makes it easier for us to learn and develop, and it also helps us to identify and correct problems before they get too big. Lastly, remember to reward good work.
Listening and Speaking 4 Q: Skills for Success Unit 1 Student Book Answer Key Second Edition
Activity C., p. 8 LISTENING 2
1. F; It is important not to bring personal issues WORK WITH THE LISTENING into business relationships. Activity A., pp. 13–14 2. T Actions of ineffective Main ideas and key phrases leaders 3. F; A good boss should try to never show First example Forget skills and contacts favoritism. - blur lines between 4. T leadership, power, influence Second example Get affirmation from small group Activity D., pp. 8–9 - see selves as smarter 1. b 2. c 3. a - see people who agree as 4. b 5. b 6. a smarter and better - inflates idea of power Activity E., pp. 9–10 - leadership erodes 1. criticism 2. favoritism Third example Discourage and lose other team members 3. acknowledge 4. potential - those who disagree stay 5. aspect 6. expert quiet 7. staff 8. negotiate - those who disagree leave 9. outline 10. address Advice for leaders Main ideas and key phrases 11. exemplify 12. issue First piece of advice Listen to other voices - invite new ideas SAY WHAT YOU THINK Second piece of advice Find a sparring partner - someone with a different Say What You Think, p. 10 view Answers will vary. Possible answers: - someone smart 1. If you hire a friend, you already know the - don’t stop listening Third piece of advice Cultivate leadership person’s skills and strengths. - sign up for leadership 2. I would not hire my closest friend because I program think that being my friend’s boss would change - get feedback on your leadership style our relationship in a negative way./ I would hire - see self through others' my friend because I know that our personalities eyes are similar. Activity B., p. 14 3. I don’t think my relationship with my friend 1. They see themselves as more intelligent and would change because we are able to separate capable than those around them in the business from friendship. organization. 2. They think these people are not as capable, LISTENING SKILL intelligent, and ethical as those who agree with Activity A, pp. 11–12 them. 1. b 2. c 3. b 3. They won’t see them as an effective leader. Activity B, p. 12 Those with different opinions choose to remain Answers will vary. Possible answers: silent. Or they leave. Topic how to start a new business and make Activity C., pp. 14–15 it succeed 1. T Most important factor people 2. T First characteristic understand your vision and share 3. F; They see people who agree with them as mentioned your commitment to it more capable, intelligent, and ethical. Second characteristic creative, independent thinkers 4. T mentioned 5. F; According to the podcast, leadership can Last characteristic willing to work hard be cultivated, or developed. mentioned 6. T
Listening and Speaking 4 Q: Skills for Success Unit 1 Student Book Answer Key Second Edition
Activity D., p. 15 GRAMMAR
1. 2. 3. 4. 5. Activity A., p. 20 Activity E., p. 15 1. to hire 2. to understand 1. I 2. E 3. E 4. I 3. Knowing 4. Managing 5. E 6. E 7. I 5. saying; to be 6. talking Activity F., p. 16 7. taking 1. capable 2. style Activity B., p. 21 3. assess 4. advance 1. to finish 2. hiring 5. perspective 6. contact 3. Working 4. to work 7. ethical 8. effective 5. to communicate 6. discussing 9. title 10. executive 7. to discuss 8. moving; to wait
SAY WHAT YOU THINK PRONUNCIATION
Activity A., p. 17 Activity A., p. 22 Answers will vary. Possible answers: 1. excerpt 1. Leadership is the ability to get people to do 2. aspect what you want them to do. 3. enforce 2. I think that this happens because it becomes easy, as a leader, to get other people to do 4. effective things for you. Leaders blur the lines because it 5. leadership makes their lives easier. 6. acknowledge Activity B., p. 17 7. perspective Answers will vary. Possible answers: 1. When someone has power, that person has 8. opposing the ability to make changes that will benefit 9. promotion others. 10. interaction 2. The most valuable piece of advice is to find a person who disagrees with your point of view; I SPEAKING SKILL disagree with the advice to get feedback on Activity A., p. 22 your leadership style. Sometimes people don’t Checked: feel comfortable criticizing a person with a lot Do you know what I mean? of power, so leaders don’t get the feedback Does everyone understand? they are looking for. Are you following me? Got it? VOCABULARY SKILL Activity A., p. 18 1. b 2. c 3. d 4. a 5. e Activity B., pp. 18–19 1. c 2. b 3. a 4. b 5. a
