Study On Title: To Study The Working and Servicing of Cars Maruti Suzuki Hyderpora Jamkash - Kashmir
Study On Title: To Study The Working and Servicing of Cars Maruti Suzuki Hyderpora Jamkash - Kashmir
Study On Title: To Study The Working and Servicing of Cars Maruti Suzuki Hyderpora Jamkash - Kashmir
Submitted by
MARIYA HAFFIZ WANI
Registration No:
16030141ME024
Bangalore
Bachelor of Technology
Industry Internship Programme (IIP)
Declaration
This is to declare that the Report titled “TO STUDY THE WORKING AND SERVICING OF CARS” has been made
for the partial fulfillment of the Course: Industry Internship Programme (IIP) in Semester VI by me at MARUTI
SUZUKI under the guidance of Prof .DIVYA DEEPAK
I confirm that this Report truly represents my work undertaken as a part of my Industry Internship
Programme (IIP). This work is not a replication of work done previously by any other person. I also confirm
that the contents of the report and the views contained therein have been discussed and deliberated with
the faculty guide.
Registration No :
Bachelor of Technology
Certificate
This is to certify that Ms. MARIYA HAFFFIZ WANI Regn. No. 16030141ME024 has completed
the report titled TO STUDY THE WORKING AND SERVICING OF CARS under my guidance for
the partial fulfillment of the Course: Industry Internship Programme (IIP) in Semester VI of
the Bachelor of Technology in MECHANIAL ENGINEERING
4
ACKNOWLWDGEMENT
I express my sincere thanks to the HRD for giving me an opportunity to work with
JAMKASH VEHICLEADES (KASHMIR)PVT.LTD, and also for their encouragements
and constant guidance, which has energized me to successfully complete my training.
Finally, I also express my sincere thanks to all those who have helped me directly or indirectly
throughout this training. I would like to offer a special thanks to the technicians who taught
me the job and whose timely support and assistance made my experience truly pleasant and
memorable.
5
PREFACE
Industrial training program offered by lovely professional university is an opportunity for an
undergraduate student to apply his theoretical knowledge gained during the university
academic program into real world industrial based application development and experience
professional software development process. The objectives of such programs are to enhance
participants’ skills, and to enrich their industrial knowledge by keeping them updated with the
latest technologies. This opportunity has extremely helped me to expose into an environment
where I could think of as an engineer and could apply my knowledge in an industry.
Confidence
Solid foundation of knowledge and personality
Creativity
Excellence and self-discipline
With this point of view, six weeks of our curriculum have been devoted to internship. It gives
an engineer an exposure and insures him to face the actual problems and ground realities faced
in the professional world. The experience gained by me in this semester has been prodigious
and has given me a feeling of achievements towards my carrier as an upcoming automobile
engineer. I have tried to assimilate all the information about my internship in this dissertation,
which is presented chapter wise in forthcoming sections.
CONTENTS
1) CompanyProfile…,…………………………….........………………………………….....9,10
2) introduction…………………………………….........................................………………..........11
3) business areas…..…………………………………..………………………………,,,….............11
4) vision and mission……………………………………..................…...……………....................11
5) Car servicing …………………………………………………….....................................….........12
6) Free car service……………………………………………………....………………….....12
7) Jobs done................................................................................................................................13
8) Paid service…………………........................………………………………………………..........16
9) Jobs done.........................................................................................................................................16
JAMKASH is a leading name in Kashmir as it was the first company to be the one and only
authorised dealer of maruti Suzuki in valley ,otherwise there was no such company to have
such dealer ship of cars .it has set up records of sales ,and opened its own branches in every
possible district of Kashmir. Even more intresting thing is its owner is himself an automobile
engineer and worked in many companies and i have done training in northern branch which
is at chinad,sangrama,baramulla,kashmir
CIN U50103JK2009PTC003042
Company Name JAMKASH VEHICLEADES (KASHMIR) PVT.LTD
TIN :01362084030
Company Category Company limited by Shares
BUSINESS AREAS
Jamkash basically started with authorised dealer ship with Maruti Suzuki . So, it deals with
each and every thing related to cars (Maruti Suzuki). From car selling to service and
insuring . it has became a big name in automobile sector of Kashmir
VISION
Create exceptional values to stakeholders by providing better solutions to customers.
MISSION
To be first in the minds of customers.
To be the number one seller
To remain the best of all
To be a marketing and innovation-led organization.
To continue to be a great place to work.
11
CAR SERVICING :
Car servicing is a process of servicing a car which can be both free or paid service ,in order
to have a smooth driving experience. I basically did my training at car servicing so i have a
good experience now.
FREE SEVICE:
It is a type of service in which no extra labour charges apply to a customer who is doing it . it
is basically a type of advertising and customer attracting thing which comes under the
policies of car company . it is having some limits i,e. In case of maruti Suzuki there are only
two free services which include
1) First service
2) Second service
First service : first service is a service in which the max limit of car travelled must
be less than 5000KMs
Second service : second service is a service in which the max limit of car travelled
must be less than 12000KMs
Both the services exclude labour charges but include all product charges .
Example; coolant ,engine oil
12
JOBS DONE WHILE FREE SERVICE INCLUDE:
This is done due to checking if any how there may be a fault in car engine. By doing this a
mechanic gets rid of tension about the engine. And starts working on other parts of car. As
engine is the most important part of car so there is great need of checking the engine is
properly working or not, if engine is not working well then it is serviced first
13
ENGINE OIL CHANGING:
Oil is changed by removing old Oil present there in engine block . it is really important for
better mileage and smooth running of engine as it is soul of engine it improves motion of
pistons.
It gets thicker and thicker after some mileage that is why we need to change it to have thinner
liquid
COOLANT CHANGING:
Coolant is added in order to Control temperature of engine . it is very very important to have
good quality of coolant ,because coolant is only thing due to which engine can work even if
temperature increases or decreases , it is basically liquid which is able to absorb the heat
coming from blasts which can even melt the aluminium block
Basically the melting point of engine is less than the blast temperature
14
CHECKING DISK BRAKE AND RARE BRAKE SHOE:
a person checks clipper of front wheels and shoes of rare brake in order to chances of
brake failure by pressing rare break shoes right and left and checking the grease of clipper
set .
Brakes are another most important things of car. By engine u can move a car but without
brakes u cannot stop it .
CAR WASH :
car is washed to give a clean look and to satisfy costumer .it is basically a treat to customer
who has undergone payment gets the car with clean look , this is basically to make costumer
happy
15
PAID SERVICES:
Paid services is that service which is done after the car has finished its free service.
type of service in which extra labour charges are applied for car service to customer it
includes cars which have crossed the free service limit
in this kind of service extra work can be done according to views of customer. Paid service
is nothing but paying extra money to labours who worked on car , in this type of service car
experiences full service and additional work is done.
JOBS DONE:
SOME OF THE JOBS DONE ARE SAME AS FREE SERVICE , WHICH
INCLUDE:
16
VISUAL CHECKUP OF ENGINE:
Inspection of engine is done by Foreman and is started few times and sound is
listened
This is done due to checking if any how there may be a fault in car engine. By doing this a
mechanic gets rid of tension about the engine. And starts working on other parts of car. As
engine is the most important part of car so there is great need of checking the engine is
properly working or not, if engine is not working well then it is serviced first
It gets thicker and thicker after some mileage that is why we need to change it to have thinner
liquid
COOLANT CHANGING:
Coolant is added in order to Control temperature of engine . it is very very important to have
good quality of coolant ,because coolant is only thing due to which engine can work even if
temperature increases or decreases , it is basically liquid which is able to absorb the heat
coming from blasts which can even melt the aluminium block
Basically the melting point of engine is less than the blast temperature
17
CHECKING DISK BRAKE AND RARE BRAKE SHOE:
a person checks clipper of front wheels and shoes of rare brake in order to chances of
brake failure by pressing rare break shoes right and left and checking the grease of clipper
set .
Brakes are another most important things of car. By engine u can move a car but
without brakes u cannot stop it .
CAR WASH :
car is washed to give a clean look and to satisfy costumer .it is basically a treat to customer
who has undergone payment gets the car with clean look , this is basically to make costumer
happy
18
EXTRA WORK INCLUDES:
Changing gear oil maybe some times due to doing inner service of gear box
19
DENTING AND PAINTING :
denting and painting is done according to the wishes of customer
sometimes when a customer comes for service he/she has dent or scratch on body .so,
in order to have a clean look .denting and painting can be done in a day or two
.denting is done in order to make the car look better and to avoid further damage due to
rust
The work on engine or gear box is done supervision of foreman and ther are different
rooms to do work
20
WHEEL ALIGNMET:
wheel alignment is done in order to prevent tyres from Traction , it also helps in smooth
driving .
WHEEL BALANCING :
balancing of wheels are done
In both of these the main objective is to get balance of car on wheels to be exact the weight
of car on four exact wheels and there should be same point of contact between road and tyre
Wheel alignment
Wheel balancing
21
TIGHTENING AND CHECKUP NUTS N BOLTS:
at last of doing work on car the mechanic checks and tightens the nuts and bolts to ensure
safety of customer
the only and only reason why they do this is because they need to ensure safety of customer
because they might have loosen the nuts which is really harmful
FINAL STEPS
There are special people who work in service station and they actually act as the head of
mechanics they are called foreman . these fore man take car for a ride with the owner of the
car. To check weather the car is ok or not. If every tning is okay the company makes bill and at
last the customer pays the bill
22
CONCLUSION
From the report we can see clearly that major defect is occurring in car and the service done
in a car service company , we also learnt about the team work and the knowledge of the
workers . there are many defects in a car and there is need of service to a car, these defects are
occurring in a car are due to use and time of car that is why we need to go for service. By the
experimental view in service centre i can say servicing car is just giving food and
maintaining heath of car which if not kept good is harm to customer only. After working in
service centre i got more knowledge about cars , I was only known to exterior of car but after
working there i got knowledge about interior and much more. I also understood team work
how partner is important if he leaves or he is absent .I also learnt there are so many problems
while working on a car but by team work and understanding each other is becomes very clear
and place where problem is occurring also becomes clear. By the above report I learnt need
of car service on particular time is very important and i also learnt about leadership and
respect and trying to understand them. I also learnt how rules are obeyed.
LEARNING OUTCOMES:
It Explains concepts and fundamental analysis.
Analyse variation error in results.
Perform basic information and studies.
Helps in understanding team work.
Apply techniques to solve problems
Help to understand the importance of car service
Improve decision making regarding test or inspection equipment.
Helps in understanding work under leadership
Helps to make decision under company rules
REFRENCES
• http://www.jamkash.in/
• http://www.jamkash.in/overview/kashmir
• https://www.google.co.in/search?q=jamkash+vehicaleades+(kashmir)+pvt.ltd=lnms&tb
m=isch&sa=X&ved=0ahUKEwjQ2Y7Ok4bUAhVEMY8KHdH4Au8Q_AUICig
B&biw=1366&bih=662#imgrc=nc3I412BSV1A8M:
• maruti Suzuki magazines and manual