Operations Management: Balancing Process Capacity - Simulation Exercise
Operations Management: Balancing Process Capacity - Simulation Exercise
The three stages of the car wash operation: vacuum, machine wash, and hand dry stations need
an allocation of the budget of total $3M. Given the constraint and operational efficiency of each
stage, the allocation of $1M, $0.5M and $1.5M in the respective stages will improve operations
and maximize the overall profitability to $825 with 100% capacity utilization at each stage.
The above solution is calculated taking the flow rate as the main parameter for optimizing the
entire process. Hence the flow rate is considered the most relevant metric. Given we must meet
the constant demand of the car wash at each station, the number of blocked cars in between any
stations needs to minimize, which can be achieved when the capacity flow rate of the all the
machines processed at each stage is same and maximum. The total time per unit car at each stage
are:
“Hand Dry” has an initial capacity of 24 cars per hour hence contributing to the maximum time
per car, leading hand dry to a bottleneck. Thus, to improve efficiency and profitability, a larger
The above graph has been created based on different combination of budget allocation and their
respective profit generated. Exploring various alternate options and their profit trend, we could
say that the budget that provided the optimal maximum profit of $825 was $1M in Vacuum,
$0.5M in Wash and $1.5M in Dry. Rest any other combination led to a lower profit than $825.
The same can also be derived from mathematical calculation discussed below
As mentioned above, for maximizing the efficiency, the capacity should be maximized and equal
at each stage. Let this final capacity at which each stage is operating be “x”. Since the rate at
which capacity can be increased is different at each stage, the detailed working for the budget
Now, the sum of the budget needed for the increased capacity at each stage should amount to
$3M. Hence,
Solving this equation gives x = 37.5 cars per hour. The allocated budget for hand dry can be
calculated by substituting the value of x in the table, hence (37.5-24)/9 = $1.5 M. Similarly, the
budget required for the other steps in the process also get calculated: Vacuum machine gets $1M
The profit from this budget distribution gives the optimal profit of $825