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    Job Description - Technical Advisor

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    YUNASRIL SYARIEF
    This job description is for a Technical Advisor position at EBC Brakes, a leading brake manufacturer with over 400 employees and 25,000 part numbers. The advisor will support customers and colleagues by resolving technical inquiries via phone, email, and documents; updating technical notes; assisting with new product development; and working with R&D. Qualified candidates should have knowledge of automotive and motorcycle parts, strong communication skills, and be well-organized with an ability to work independently to deadlines. The position is based in a new headquarters facility with standard office hours and benefits.

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    Job Description - Technical Advisor

    Uploaded by

    YUNASRIL SYARIEF
    10 views2 pages
    This job description is for a Technical Advisor position at EBC Brakes, a leading brake manufacturer with over 400 employees and 25,000 part numbers. The advisor will support customers and colleagues by resolving technical inquiries via phone, email, and documents; updating technical notes; assisting with new product development; and working with R&D. Qualified candidates should have knowledge of automotive and motorcycle parts, strong communication skills, and be well-organized with an ability to work independently to deadlines. The position is based in a new headquarters facility with standard office hours and benefits.

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    This job description is for a Technical Advisor position at EBC Brakes, a leading brake manufacturer with over 400 employees and 25,000 part numbers. The advisor will support customers and colleagues by resolving technical inquiries via phone, email, and documents; updating technical notes; assisting with new product development; and working with R&D. Qualified candidates should have knowledge of automotive and motorcycle parts, strong communication skills, and be well-organized with an ability to work independently to deadlines. The position is based in a new headquarters facility with standard office hours and benefits.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    10 views2 pages

    Job Description - Technical Advisor

    Uploaded by

    YUNASRIL SYARIEF
    This job description is for a Technical Advisor position at EBC Brakes, a leading brake manufacturer with over 400 employees and 25,000 part numbers. The advisor will support customers and colleagues by resolving technical inquiries via phone, email, and documents; updating technical notes; assisting with new product development; and working with R&D. Qualified candidates should have knowledge of automotive and motorcycle parts, strong communication skills, and be well-organized with an ability to work independently to deadlines. The position is based in a new headquarters facility with standard office hours and benefits.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Job Description – Technical Advisor

    SUMMARY
    With a worldwide workforce of over 400 people, EBC Brakes is an independently owned and managed
    leader in the brake market. EBC Brakes produce the largest range of brake pads and brake discs in the
    world, with over 25,000 part numbers for every type of moving vehicle. EBC Brakes are made in one of
    two specialist factories in the UK and USA. As a rapidly expanding and proactive Company we have the
    opportunity for a technical advisor to join the team.

    Working within the technical team you will support our customers and colleagues with any
    technical inquiries. Knowledge of the parts aftermarket is useful, preferably in automotive and
    motorcycle.

    PRIMARY RESPONSIBILITIES

    1. Resolving technical parts inquiries via telephone, email and internal communications by
    various methods
    2. Updating technical notes and advising relevant department on any fitment changes
    3. New product development and fitment testing
    4. Working closely with the new project R&D team to overcome problems relating to new
    products.
    5. Any other task as assigned by your line manager.

    KNOWLEDGE AND SKILLS

    1. A knowledge of automotive and motorcycle parts and the industry


    2. Must be able to demonstrate a good level of automotive and/or motorcycle knowledge
    essential
    3. Confidence in using Microsoft Excel including; sorting, formulas (e.g. VLOOKUP) to analyse
    detailed data, training will be provided if necessary
    4. Ability to read simple engineering drawings is useful but training can be given
    5. Excellent communicator with a high level of customer services skills
    6. Self-motivated, and have a proactive approach to their work and the ability to work to
    targets and deadlines
    7. Organised , methodical and a keen eye for detail.

    WORKING CONDITIONS

    Your principle place of work will be at EBC Brakes World HeadQuarters, a brand new state of the art
    facility with modern offices and comfortable working conditions.

    Working conditions are normal for an office environment.


    Hours of Work:

    Ideally, Monday – Thursday 7.30am – 16.30 with a 45 minute unpaid lunch break and Friday
    7.30- 15.30 with a 30 minute unpaid lunch break, however, hours are negotiable.

    28 days annual leave, inclusive of Bank Holidays

    Corporate wear provided

    Free on Site parking.

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