Micros F& B Staff Notes

Micros POS Notes - F & B Staff
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Micros POS Operations;
I Know how to;
 Begin Check
Begin Check
Using Begin Table/Room Key:
1. Sign In.
2. Enter table number and press [BEGIN CHECK/TABLE/ROOM] key.
3. Enter the number of guests if prompted to do so.
4. You will now be at the [MAIN MENU SCREEN], begin entering your menu items.
5. Press [SEND] key to store guest check.
6. Press [PRINT CHECK] if you want to print your check at this time.
7. [SEND] or [PRINT CHECK] will also send your order to the kitchen or bar if necessary.
 Posting Items
 Making orders
Entering Menu Items
Entering Menu Items:
1. Press the appropriate category (menu) button.
2. Press the menu item.
 Error corrections
 Pick up checks
 Print Bill
Order (Service Total)
When a guest check is service totaled [ORDER], all check detail is retained in the memory of the
PC and the order information is sent to the appropriate remote printers. Service totaling also
removes the check detail from the UWS display to free it for others to use. The check is NOT
closed at this time. A check remains open until the check is closed.
Printing a Check
When you would like to print a guest check, simply press the [PRINT CHECK] key. This will print a
check at that current workstation, and also if new items have been printed, it will also print at the
remote printers.
Picking up a Guest Check

By Check Number:
1. Sign in.
2. Type the Check number
3. Press the [PICKUP CHECK] key.
4. The check will display on screen.
5. You may now add additional items and [ORDER] again continuing the tab, print the check,
OR close to the appropriate tender (See Payment Section of this manual).
By [PICKUP CHECK]:
1. Sign in.
2. Press [PICKUP CHECK].
3. Any open checks you have will display on the screen.
4. Press the key that displays the check you want to pick up. This will bring the check back up
on the screen for you.
5. You may now add additional items and [ORDER], [PRINT CHECK], OR close to the
appropriate tender (See Payment Section of this manual).
By Table Number:
1. Sign in.
2. Enter in the Table # of the check you wish to pick up.
3. Press the [PICKUP TABLE] key.
4. The check will display on the screen. Please note that if you have more than one check
open with this table number you will be prompted to enter in the group number.
5. You may now add additional items and [ORDER], [PRINT CHECK], OR close to the
appropriate tender (See Payment Section of this manual).
 Transaction Cancel
Cancel a Transaction
1. Press [CANCEL].
2. At the prompt, "CANCEL TRANSACTION?” Press [ENTER] for "yes" or press [CANCEL]
again. Press [CLEAR] for "no" if you have pressed [CANCEL] in error. Or if you don’t want to
proceed with CANCEL.
One of the following will occur:

New Check
If this is a new check that has not yet been subtotaled, the transaction is cancelled and the
check is not begun. The group number for the entered table will not increment. However, the
check number will not be used again.
Check with Previous SERVICE Rounds
If this is an open check with previous service rounds, only the current service round is cancelled.
Items entered in this service round are disregarded, but items from previous service rounds are
retained.
No Check Open
If you press [CANCEL] without a guest check open on the system, you will be signed out of the
UWS.
 Authorization
 Voids
Voids
There are two ways the [VOID] key can be used to remove detail items, (menu items, discounts,
and SERVICE charges) from the guest check during a current service round. To void off items
after you have serviced the check you will need manager’s authorization.
Last Item Void

Press [VOID] twice.
The last item posted is deleted from the check detail. Repeat the procedure to void the next
item on the check detail, and so on. This procedure works only if items have been entered in the
current service round and the subtotal key has not been pressed.
Touch Void
Touch the item on the check detail displayed on your screen and press [VOID].
The voided item is deleted from the check detail and the balance due decreases by the amount
of the voided item. If the voided item has required condiments or an item discount, these are
voided also. This can used only in the current service round.
 Discounts
Discount - Open Percent Entry
1. Pick up a guest check.
2. Go to the Payment Screen.
3. Press the [DISCOUNT] key.
A menu of discount keys will appear.
4. Press amount of the percent and Percent Discount key.
The discount posts to the check detail, and the balance due decreases.
5.Press [Send], [Print Check] OR tender check with a payment key.
NOTE
If you are prompted during this procedure “Authorization, Enter I.D.”, the manager must
swipe their magnetic card before you may continue.
 Add Checks
 Transfer Checks
 Split Checks/ Share Bills
Transfer Check
Transfer Check to another Operator:
1. Have operator who will receive check, sign in.
2. Enter the Check Number to be transferred.
3. Press [ADD/TRANSFER CHECK] key.
4. Press [ENTER] to transfer check.
5. Subtotal will display for verification
6. Once you press [ENTER/YES] the check belongs to you. You may add to the check or close
the check at this point.
Combining Checks_
1. Have operator sign in.
2. Pick up the first check.
4. Enter the second check number to be combined.
5. Press [ADD/TRANSFER CHECK] key.
6. Press [ENTER –YES-] to accept check.
7. New subtotal will display.
8. You may add to the check or close the check at this time.
Split Check
1. Sign in.
2. Pick up the check you want to split, and go to the [FUNCTION SCREEN].
3. Press [SPLIT CHECK] key.
4. All items will be displayed on one check on your screen.
a. To open a new check press the key [NEW]. This will create a new check.
b. Touch the items you wish to move so they are highlighted. Then touch the check you
wish these items to go to.
c. Continue this process until all items are on the separate check.
d. When you are finished press the [DONE] key.
5. You will be prompted to save your changes. If you are sure of your changes press [YES].
6. You will now have new checks.
7. Throw away any printed copies of original check to avoid confusion.
8. It will also prompt you if you want to print these checks. If yes, it will print the newly created
checks. The original will still be on your screen, and you will have to either [PRINT CHECK] or
[ORDER].
Share Items
1.Sign in.
2.Pick up the check which has the item you want to share.
3.Press [SPLIT CHECK] key.
4.Touch the item you wish to share. You will be asked to indicate which seats you wish to
share the item to. You may repeat this process for multiple items. When you are finished
press the [DONE] key. It may also ask you how many of an item you want to share if there
are more than one item.
5.You will be prompted to save your changes. If you are sure of your changes press [YES].
6.You will now have new checks.
7.Throw away any printed copies of original check to avoid confusion.
8.Present individual checks to the table for payment.
Adding Checks Together
1. Sign In and pickup the check that should still remain AFTER the add has occurred.
2. Press the [ADD CHECK] or [ADD/TRANSFER] key
3. You will be prompted to “Enter Check Number”.
4. Enter the Check Number to be added to this one and press Enter.
5. You will be prompted “Add this Check?” in order to confirm that this is the correct check.
6. If this is in fact the correct check, answer yes by pressing the Enter/yes key.
7. The two checks are now added together and the added check no longer exists. Add items to, or
send/print the check as necessary.
 Closing Checks
 Generates reports EMP, RVC & SYS

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Micros POS Notes - F & B Staff

I Know how to;

Picking up a Guest Check

One of the following will occur:

Last Item Void

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