User Guide

Your guide to Barclays iPortal
and Barclays.Net
Getting started Navigation Statements Payments Admin
Getting started
This Guide has been designed to improve the way in which you use iPortal/Barclays.Net, whilst also highlighting key functionality the system has to offer. If you require further
information relating to the hints and tips included in this document, please see the individual help guides within iPortal/Barclays.Net.
Contents
Getting started
Navigation
Statements
Payments
Admin
Barclays iPortal/Barclays.Net – page 2

Getting started
To complete your implementation please follow the steps below. At the end you will be ready to log in.
1. Understanding iPortal/Barclays.Net roles and responsibilities
2. Equipment checklist
3. Installation of the security software
4. Connecting your security devices
5. Activation of administrator and user smartcards
6. Change of PIN / Enrolment
7. Logging in and accessing support material

Help and support when you need it
Our dedicated support team is on hand to help get you started. They can:
• Answer any questions you might have

• Help find your user ID
• Activate your Smart Card
• Provide more information about iPortal and Barclays.Net
Smart card activation

As soon as you receive your Smart Cards, please call the Barclays.Net helpline on +44(0) 330 094 7380* who will help you with the activation process and explain how to access
Barclays.Net. On the call we can either quickly arrange a convenient time to call you back or help you with the Barclays activation process straight away.
Barclays.Net or other queries

If you have any questions about Barclays.Net or would like to discuss your account(s), please contact Businesscall on +44 (0) 1624 684 684** who will be happy to help.
* Lines are open 8am to midnight (UK time), Monday to Friday (except UK public holidays when lines will be closed).
** Lines are open 8am to 5.30pm (UK time), Monday to Friday (including local bank holidays) except UK public holidays when the lines will be closed.

Getting started
Step 1: Understanding iPortal and Barclays.Net roles and responsibilities
Administrators
Administrators appoint additional users, assigning their privileges and payment limits. They also set out payment authorisation requirements and are responsible for ensuring user
details are kept up to date.
Users
Users can create, modify and delete payments where they have been given these rights by administrators. Users can also view balances and payments on the accounts to which
they have been assigned.
Security contacts
The designated security contact will receive all user smartcards. These will be sent out once the users are registered on your iPortal/Bsrclays.Net.
Nominated security contacts will also be sent replacement and renewal smartcards for existing users.
An administrator, security contact and user can be the same person if required.
Please note: All users must read the Digital Channels Security User Guide before proceeding to Step 2.

Getting started
Step 2: Equipment checklist – Pin Pad
The PIN Pad smartcard reader currently used for your Wealth Online Banking Access can also be used for iPortal/Barclays.Net. Additional readers can be requested in iPortal/
Barclays.Net or by calling the Migration Team on 0330 094 7380.
In order to proceed with the set-up of iPortal/Barclays.Net you must be in possession of:
• A Security Device (PIN Pad smartcard reader). This must be connected to the computer you wish to access iPortal/Barclays.Net.
• Your smartcard
• Your temporary PIN
• The smartcard software (eSigner). This must be installed on the computer you wish to access iPortal/Barclays.Net from.
If you use a virtual desktop or virtual application (Citrix, WMWere, Remote Desktop Services or similar technology), please refer to the RDS and Citrix Integration Guide. For help
and advice on accessibility of specific environments please call the Migration Team on 0330 094 7380.

Getting started
Step 3: Installation of the security software
The software should be installed by a user with the appropriate permission to install software. Please speak to your IT support or the helpdesk if you require further information.
Please note: We recommend that you run a virus check prior to installing software.
Please visit the Signing software download (opens in a new window) site to download the Gemalto eSigner software, which is required for access to our Digital Channels.
To install the software, please follow the PDF guidelines in the applicable guide below.
• Windows Installation Guide
• Mac Installation Guide.

Getting started
Step 4: Connecting your security device
Attach the USB connector from the Security Device reader to a spare USB port. Please ensure that you connect the device directly to your PC or Mac and not via a USB hub.
Important advice for Windows users: If a message appears confirming new hardware has been found, press ‘allow’ to load the driver for the device before continuing to the
next step.
Full information on our device compatibility with operating systems and browsers is available in our Hardware and software requirements guide.

Getting started
Step 5: Activation of administrator and user smartcards (administrators only)
Administrator smartcard: administrators will need to call the iPortal/Barclays.Net Migration Team on 0330 094 7380 to have their smartcards activated. It is important that ID&V
details are at hand when making the call.
User smartcard: once the administrator is logged in to Barclays.Net they can activate any users that have been set up. It is the administrator’s responsibility to ensure that all users
are activated on Barclays.Net by completing the following steps:
Barclays iPortal
• Click into the Admin tab and select Users
• Select the menu next to the users name to be activated (three horizontal dots to the left of the Users name)
• Click Activate Renewed Device. If you are set to Dual administration, then a second administrator will need to approve this.

Getting started
Step 6: Change of PIN
Once your smartcard has been activated and inserted into the reader for the first time, you will be prompted to change your temporary PIN.
For any subsequent PIN changes, the instructions can be found below.
Windows users
Select Start > All Programs > Gemalto > Classic Client > Classic Client Toolbox.
Once the application is open, Select Card Administration>Pin Management>Next.
Mac users
Select Applications > Gemalto > Classic Client Pin Management > Change Secret Code.
One the application is open, follow the on screen instructions.

Getting started
Step 7: Logging in and accessing support material
After successful installation of the software and change of temporary PIN you will now be able to log in to your iPortal setup. To login to iPortal click here or type
https://iportal.barclays.com into your browser.
You will be asked to set up your memorable word and passcode which will be used to identify you when you call our helpdesk.
Note: Both Barclays.Net and iPortal requires you to add the URL to your trusted sites.
Once logged in, please go to the Need Assistance/Help link (in the top right hand corner of the screen) where you will find further support such as getting started, service guides
and Online Help to help you to quickly familiarise yourself with Digital Channels.

Navigation John Smith
Barclays iPortal is a single, global

access view of the products that you
have with Barclays, Barclays iPortal
provides a work-list for a single view
of outstanding tasks, current alerts
and a consolidated view of your
Barclays products. It will also be the
gateway other specialist solutions, all
from a single login. You will be able to
login to Barclays.Net from iPortal.
Barclays.Net will be your digital

banking platform where you will be
able to view balance and transaction
information, and create payments and
transfers from your Barclays accounts.
The ‘Quick links’ section will take

you to the key actions you can do
in iPortal with just one click

This will link you to your ‘To-

do list’ which will store all your
active iPortal active tasks that
are pending approval or require
approval

Click on ‘Create & Amend’ to do

the following:
– Direct Debits
– Standing Orders
– Stop a Cheque
– Order Stationary
– Plus other functionality

Click on ‘Activity’ to find a log

of all transactions submitted/
actioned within iPortal

Click on ‘Account Informa-

tion’ to access:-
– Account Statements
– Credit and Debit Advices
(available later in 2019)
– And other internal reports

Click on ‘Admin’ to a
– add
– amend
– delete
a users to iPortal/Barclays.Net

This will show your ‘To-do list’

which collates all your active
iPortal active tasks that are
pending approval or require
approval. Please click on one to
find the actions that need your
authorisation

Navigation
John Smith
Click here to access

Barclays.Net

Navigation
The ‘Quick Links’ section will

take you to the key actions you
can do in Barclays.Net

Navigation
Click on ‘Accounts’ to see a

summary of your accounts

Navigation
Click here to select the account you

want to see in the account summary
(including New Accounts)

Navigation
In this section you will be able to see

a list of your current Beneficiaries

Navigation
You will get some pre-built

standard reports

Statements
Cash Statements can be viewed

from either ‘clicking’ on the
Cash Statement Tab, or...

Statements
...Via the ‘Quick Links’ section of

the Barclays.Net home page

Statements
If you select the ‘Cash Statements’

tab, you get presented with the
following options

Statements
If you select ‘Balance Summary’,

a search screen will display

Statements
The Balance Summary search screen will contain the search fields for the Balance Summary.
Choose either Account Number, Account Group or Legal Entity from the Account Selection. You can use the ‘Binoculars’ to narrow down the selection.
In addition, the following search fields are displayed: Balance Data Range – there are multiple options available when selecting a Date Range for the Balance
• Latest
• Yesterday
• Last 7 days
• Month to Date
• Previous calendar Month
• Date Ranges: Use ‘Absolute’ to enter a specific date range or ‘Relative’ which sets the current day at ‘0’ and allows you to generate transactional history by entering ‘-1’ for one
day, ‘-15’ for 15 days etc.
• If required, tick the box to run the Balance Summary for Accounts with Reported Activity only
• If required, the preferred selection criteria can be saved by selecting Default Saved Search followed by Set Default Saved Search. This will save the search criteria. There is also
an option to Set Default Save Search with Auto Execute. If this option is selected, the query will automatically run when you next navigate to the Balance summary screen.

Statements
The search criteria that have been

used to generate the Balance
Summary are displayed on the
Account Balance screen
On the screen, if there are a large

number of accounts, the account
may spread over multiple pages

Statements
More detailed information in

relation to a balance can be
viewed on the Account Balances
screen by selecting View Details

Statements
You can initiate payments from

the Balance Summary screen by
selecting the icon below

Payment Types
Barclays.Net provides you with a highly flexible, secure and streamlined way to manage your payment needs. There are a number of payment types that can be used
within Barclays.Net.
• UK Same-day Payments. These are also referred to as CHAPS payments). Payments must be made in Sterling (GBP) from a Sterling (GBP) account. Limited to
payments over £250,000
• UK Faster Payments. Payments made will reach the beneficiary bank on the same day, and must be made in Sterling (GBP) from a Sterling (GBP) account. Limited to
payments under £250,000
• UK Next Day Payments. Payments made will reach the beneficiary bank the following working day. Funds must be cleared in the account for this payment to be made
• International Payments. Currency and international payments
• SEPA Payments. SEPA Credit Transfers.
• Inter-account transfers.
– You can make inter-account transfers between accounts held in the same Country
– Can be submitted up to 180 days in advance
– Can be made between accounts that you can see on the Barclays.Net platform – Inter-account transfers can be cross currency
– The accounts need to belong to the same Barclays Banking Entity either Barclays UK or Barclays International.

Payments
Barlcays.Net allows you to create Payments in one of three ways:
Option 1: New Payment Form
A New Payment Form allows the user to create a new ‘free format’ payment to new and existing beneficiaries. A payment made this way is saved to the template for future use.
Options 2: Template
Selecting an existing template allows the user to utilise some of the existing template details to create a new payment. Using a template saves you time by avoiding the need to
repeatedly input the details of payments made on a regular basis.
Options 3: Quick Entry

A Quick Entry Payment allows the user to enter multiple payments simultaneously utilising information contained in existing templates.

Payments
Option 1: New Payment Form – Step 1 – Select Payment Type and Debit Account Details
1. Select ‘Payments’ and then

select ‘Enter Payments’

Payments

2. Select ‘New
Payment Form’

Payments

2. Select ‘New
Payment Form’
3. Select the
Payment type
from the drop
down menu

Payments

4. Select the debit account from
2. Select ‘New the 20 accounts displayed in the
Payment Form’ drop down menu
3. Select the
Payment type
from the drop
down menu

Payments

5. Or, select the account

lookup icon. This will open
3. Select the the Lookup Account Window
Payment type
from the drop
down menu

Payments

5. Or, select the account

lookup icon. This will open
3. Select the the Lookup Account Window
Payment type
from the drop
down menu
6. If you wish to change the details

displayed, select Reset. If the details
are correct select ‘Continue’

Payments
Option 1: New Payment Form – Step 2 – Enter the Payment Details
Before going on to complete the Payments Details screen, take a moment to check the Payment type and debit account details carried over from the last screen, to ensure that
you have selected the correct details.
1. Enter the payment amount

Payments
2. Depending on the type of

Payment, you can select the
currency of the Payment

Payments
2. Depending on the type of 3. This shows the date

Payment, you can select the the Payment needs to be
currency of the Payment authorised to meet the
transfer date

Payments
4. This allow you to provide

details to the beneficiary
2. Depending on the type of 3. This shows the date

Payment, you can select the the Payment needs to be
currency of the Payment authorised to meet the
transfer date

Payments
Option 1: New Payment Form – Step 3 – Add the Beneficiary
Having selected the payment type and payment details you can now select the beneficiary. You can add a beneficiary to the payment by manually inputting the details in the fields
provided or by selecting an existing beneficiary.
Option A: Manually add a Beneficiary

Complete the Beneficiary Name, Beneficiary Sortcode – enter without spaces or hyphens, e.g. 301090. You can also use the Lookup Beneficiary Sort Code icon to select from an
available list, and Beneficiary Account Number fields (alternatively, you can enter an IBAN into the Account Number field. You will not be required to complete the sortcode field
when using this option).
Option B: Select an existing Beneficiary

To select a beneficiary’s details, select the lookup beneficiary icon to open the beneficiary lookup window. Within the Beneficiary lookup window you can select the beneficiary by
using the Search facility or by selecting directly from the list of available beneficiaries displayed in the window.

Payments
Option 1: New Payment Form – Step 4 – Save the payment details as a template
At this point you can save your payment and beneficiary details as a template for future use by selecting the Save As Template checkbox at the base of the Beneficiary section and
completing the additional fields.
Move to Step 5 if you do no wish to save the Payment as a Template.
Add a Template Name and select the required Template Group from the drop down menu.
Select the template type from the drop down menu. You can choose to save the payment’s details as one of three types of templates:
• Fully Validated – Beneficiary name, sort code, account number and debit account will be locked down when making a payment using this template
• Beneficiary Validated – Beneficiary name, sort code and account number will be locked down when making a payment with this template
• Editable – The majority of the fields can be edited by the payments user when using the template to make a payment.

Payments
Option 1: New Payment Form – Step 5 – Complete the payment
Once you have completed the payment details you can select one of the options below.
Submit – save the payment for authorisation if required. If no authorisation is required and the execution date is today, the payment will be sent to Barclays for processing. If the
execution date is in the future, the payment will be warehoused and can be amended or deleted at any time prior to the payment being sent to Barclays on the execution date.
Save as Draft – allocated the payment a transaction reference number, saves all data for future use and places a draft payment in the To Submit worklist.
Cancel – this will cancel the payment.
Clear Entered Data – removes any data entered into the payment form (including Beneficiary Details).

Payments
Option 2: Making a payment using a template – Step 1 – Select a template
Select ‘Payments’ and then

Select ‘Template’

Payments
Option 2: Making a payment using a template – Step 1 – Select a template
You can now use the Search facility to source the required template(s)
You can now use the Search facility Use the check-box (es) to select the required template(s)
to source the required template(s) To mark or unmark a template as one of your favourites, select the
Favourite icon (star) next to each record. Marking a template as a
favourite can help when locating the template at a later date (optional)
Clicking on the template name will bring up the template details in a
Use the checkbox(es) to select pop-up window.
Select Initiate a Payment
the required template(s)
To mark or unmark a template as one of your favourites,

select the Favourite icon (star) next to each record
Clicking on the template name will bring up the

template details in the pop-up window.

Payments
Option 2: Making a payment using a template – Step 2 – Enter the Payment Details
• The template(s) selected will now be displayed on the Payment details screen.
• If you have selected multiple templates you can toggle between them by using the selected template(s) drop down menu displayed at the top of the window.
• Review the debit account and payment type details at the top of the window to ensure they are correct. You will only be able to modify the debit account details if the
template types allows. Beneficiary Validated and editable templates allow you to change the debit account details. Fully validated templates do not allow changes to be made
to the debit account.
• When you are happy the debit account and payment type details are correct, move on to the Payment Details section.
Depending on the
type of Payment,
you can select the
currency of the
Payment

Payments
Depending on the
type of Payment,
you can select the
currency of the
Payment
This is pre-populated. Use the

diary icon if you want a different
date to transfer the funds
Payments
Depending on the
type of Payment, This shows the date the Payment
you can select the needs to be authorised to meet
currency of the the transfer date
Payment

Payments
This allow you to provide

details to the beneficiary
Depending on the
type of Payment, This shows the date the Payment
you can select the needs to be authorised to meet
currency of the the transfer date
Payment

Payments
Option 2: Making a payment using a template – Step 3 – Complete the Beneficiary
Having reviewed / amended the payment details as required you can now complete the beneficiary details before completing the payment.
• Review the Beneficiary Details to ensure the correct beneficiary details are displayed
• If the template is editable, you can change the beneficiary by selecting the Lookup Beneficiary icon. This will open the Beneficiary Lookup window. Within the Beneficiary
Lookup window you can select from the beneficiaries available by using the Search facility or by selecting directly from the list of available beneficiaries displayed
• Complete the Beneficiary Address and Beneficiary Country in the Optional Details section if required. There is no need to complete the Beneficiary Bank Name and Address and
the Beneficiary Bank Country fields.

Payments
Option 2: New Payment Form – Step 4 – Complete the Beneficiary
• At this point you can save your payment and beneficiary details as a template for future use by selecting the Save As Template checkbox at the base of the Beneficiary section
and completing the additional fields
• Move to Step 5 if you do no wish to save the Payment as a Template.
• Add a Template Name and select the required Template Group from the drop down menu
• Select the template type from the drop down menu. You can choose to save the payment’s details as one of three types of templates:
• Fully Validated – Beneficiary name, sort code, account number and debit account will be locked down when making a payment using this template

Payments
Option 2: New Payment Form – Step 5 – Complete the payment
• Once you have completed the payment details you can select one of the options below.
• Submit – save the payment for authorisation if required. If no authorisation is required and the execution date is today, the payment will be sent to Barclays for processing.
If the execution date is in the future, the payment will be warehoused and can be amended or deleted at any time prior to the payment being sent to Barclays on the
execution date
• Save as Draft – allocated the payment a transaction reference number, saves all data for future use and places a draft payment in the To Submit worklist
• Cancel – this will cancel the payment
• Clear Entered Data – removes any data entered into the payment form (including Beneficiary Details).

Payments
Option 3: Making a payment using Quick Entry


Payments
Option 3: Making a payment using Quick Entry

2. Select ‘Quick Entry’

Payments
Option 3: Making a payment using Quick Entry – Step 1 – Select the Template
1. Enter the template name,

or search for the template

Payments
2. Enter the
Payment Amount


Payments
2. Enter the
Payment Amount
3. Enter the value

date or use the
Calendar icon to
select a date

Payments
2. Enter the
Payment Amount
3. Enter the value 4. Enter the customer reference field

date or use the (optional) to assign a reference to
Calendar icon to this payment which will appear on
select a date your bank statement

Payments – Saving a Beneficiary (Payment Template)
Using the Quick Links on your

homepage, click ‘Create Template’


Input the name you wish to call the
template. For UK three day and Faster/
Next day Payments – the template name
should be the name of the collective
group of Beneficiaries you are adding e.g.
– Payroll
– Suppliers
For UK same day or Currency international

Payments, the Template name will be the
name of the beneficiary

There are 3 types of template

that can be created:-
– Fully Validated
– Beneficiary Validated
– Editable
(See below for description)
Select the template group from
the Template Group drop-down
menu. If no template groups have
been created you can assign the
template to the ‘Default’ group
• Fully Validated – Beneficiary name, sort code, account number and debit account will be locked down when making a payment using this template.

Optional. This restricts the template to

a total amount that can be allocated to
the beneficiary/beneficiaries each time
the template is used – this feature is not
available with editable templates

Select the payment type
Note: If you wish to make multiple different payment types to the same beneficiary, a separate Template must be created for each Payment Type

Select the debit account from the drop down

(maximum of 20 accounts displayed)
Use the binoculars to locate an account

not displaying on the drop down

Click ‘Continue’
The payment type you chose determines the next screen.

On this screen simply add beneficiary details into the
required fields (leaving the Amount/s blank) and Submit
Note: If you require further information about creating Templates, then please see the ‘Payments: Payment Templates and Template Groups (Create, Submit and Authorise) guide’
within the Payments Overview section of Barclays.Net Help.

If your payment requires no authorisation, then you will be asked for a

digital signature. However, if authorisation is needed, then the payment
will be automatically sent to a payment authoriser
Note: If you require further information about creating Templates, then please see the ‘Payments: Payment Templates and Template Groups (Create, Submit and Authorise) guide’
within the Payments Overview section of Barclays.Net Help.

Admin
In this section
Create the user in iPortal
How to create a role profile association
How to amend/delete a role profile association
How to authorise a role profile association
What is a Digital signature

Admin – Create a user in iPortal

Steps to create a new user on iPortal/BNET
Step 1 – Create a new user in iPortal.
Step 2 – Assign iPortal role profiles to allow the new user to access iPortal functionality, such as Barclays.Net or eStatements.
Step 3 – Go into Barclays.Net
Step 4 – Assign Barclays.Net specific role profiles that will dictate what role the new user will have in executing payments.
These role profiles will be read only, inputter or authoriser.

John Smith
Select
‘Admin’

John Smith
Click
‘Users’

John Smith
Select ‘Add a New User’

John Smith
Enter new
user details
And click the
‘Next’ button


To enable users access to the functionality on iPortal, users must be associated to one or more profiles.
You need to associate

an iPortal profile to a
user. Default – Account
Management needs to
be either set to Input,
Authorise or All to use the
functionality within iPortal
You need to select

‘On’ to give the user
access to Barclays.Net
Once saved, you

will have to go into
Barclays.Net. This will
need to be approved
if you have a second
authoriser

Admin – Align the user to a Barclays.Net Role

To enable users to access the functionality on Barclays.Net the users must be associated to one or more role profiles that have been created.
Once the users have been assigned to the role, the services and entitlements within the role will be available to them.
If you have migrated from Wealth Online Banking we have replicated your user roles.
Please note: The ability to assign users to an administration role is retained by Barclays.
To request this, an Administrator Amendment Form must be submitted. This form can
be found on Barclays.Net under ‘Forms’ in the top right-hand corner of the screen.
Alternatively you can contact your Relationship Manager who will be happy to assist.
There are 3 roles available:

• Input/Modify – Provides the capability to input/modify items. Within Payments the
user will have the ability to delete Payments.
• Authorise – Provides the capability to authorise items.
• View Only – Provides the capability to view items, but not perform any action
e.g. Submit or modify
If you are the only person using the Digital platform, then you can have Input/Modify
and Authorise roles assigned to your user.
Creating a role profile association is a three step process

• Step 1 – Search and select user
• Step 2 – Search and select role profile
• Step 3 – Associate selected users to selected role profiles

Step 1 – Search and select user

To start the process of associating a user to a role profile, select the Find Users button in Step 1. The Find Users lookup window will be displayed. Use the search criteria to locate
the users required or select Go without selecting any criteria to return all available users. The results returned will only by for those users that do not have any user to role profile
associations already assigned to them.
From the results, tick the check box of the required user(s) and select Assign. The Create Role Profile Association screen will be displayed and the relevant users will have
been added.

Step 2 – Search and Select Role Profiles

The next step is to locate the role profiles that are to be associated to the user(s). Select Find Role Profiles to open the role profiles look-up and use the search criteria to locate the
role profile required, or select Go without entering any criteria to return all the role profiles within your organisation.
From the results, tick the check box of the required user(s) and select Assign. The Create Role Profile Association screen will be displayed and the relevant users will have
been added.

Step 3 – Associate selected users to selected role profiles

The next step is to associate the selection user to the selected role profiles. Select the check-boxes of the required users and roles profiles before
selecting Create Association. The user(s) and the role profiles being associated will then be displayed within the Role Profile Association window.
At this point it is possible to remove the role profiles that are to be assigned. To remove one or more role profiles select the ‘x’ icon next to the
role profile. To remove all the role profiles and users from the associations select the ‘x’ icon at the end of the row.
Once the user and role profiles have been associated, the following actions can be performed:
Cancel – to return to the previous screen without saving any information
Save – to save changes to the User to Role Profile Association without submitting them. You can access this at a later date from ‘My Worklist’
Submit – this will validate the record and if successful, submit the record. Depending on the workflow for your organisation, this will either
invoke the digital signature steps to confirm the creation of the role or send the record for authorisation.


Creating a Role Profile Association to a user is a three step process:
Step 1 – Search and Select User
Click on the ‘Find users’

button. Use the search criteria
to find the user

From the results, tick the

‘check box’ of the user(s)
and select ‘Assign’


Step 2 – Search and Select role profiles
Click ‘Find Role Profiles’ in

Step 2 to bring up Role Profiles
available Once you can see the
role profiles, select the check
box of the required profiles
and select ‘Assign’


Go to Step 3 – click on ‘Create

Association’ Finally press ‘Submit’


If your admin changes require no

authorisation, then you will be
asked for a digital signature


If authorisation is needed, then another admin will

need to authorise this change (Admin>Role Profile
Association> My Worklist then ‘To Authorise’

Admin
Amending/deleting a role profile Authorisation
To amend an existing user’s role profile associations, login to Barclays.Net and select ‘My Worklist’ as shown below.
John Smith

Admin
Tabs allowing access to the ‘To

Authorise’, ‘To Submit’ or ‘Proceed’
worklists will be displayed. To view
records that can be amended,
select the ‘To Authorise’ tab which
will then show all records available
within your organisation that need
to be Authorised

Admin
It is possible to authorise
directly from this screen, but we
recommend that you select an
individual by selecting the ‘First
Name’ hyperlink to view the details
before authorisation

Admin
‘Authorise’ – this will invoke the

processes to validate the record
and apply the digital signature

Admin
‘Send to Repair’– the changes will not be authorised, instead

it will prompt you to add the reason for repair. The record
will be sent back to the submit screen for action

Admin
‘Reject’ – this will delete the record

and no changes will be made

Admin
What is a digital signature?
For certain administration activities, to ensure the correct
action is being taken, Barclays.Net will prompt the user to
apply a digital signature.
No second level authorisation – then the digital signature

will be applied whenever the record is submitted. ‘Sign’ – If this is selected and you have a Pin
Second level authorisation – Digital Signature will be applied
Pad reader, you will be prompted to enter your
whenever the record is authorised (including deletion). PIN into the reader’s Pin Pad. However, if your
The Digital Signature box will contain the full details of the card reader does not feature a PIN pad, the
record being authorised for your review. PIN window will appear on screen. Enter your
PIN before selecting OK

Admin
What is a digital signature?
For certain administration activities, to ensure the correct
action is being taken, Barclays.Net will prompt the user to
apply a digital signature. The time of this depends on whether
you have a second level of authorisation.
No second level authorisation – then the digital signature will

be applied whenever the record is submitted.
Second level authorisation – then the digital signature will be

applied whenever the record is authorised (including deletion).
The Digital Signature box will contain the full details of the
record being authorised for your review.
Cancel – this closed the Digital Signature

Box and the relevant Barclays.Net screen is
displayed. The change is not made

Barclays offers private and overseas banking, credit and investment solutions to its clients through Barclays Bank PLC and its subsidiary companies. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
Prudential Regulation Authority (Financial Services Register No.122702) and is a member of the London Stock Exchange and NEX. Registered in England. Registered No.1026167. Registered Office: 1 Churchill Place, London E14 5HP. Barclays Bank PLC, Jersey Branch is regulated by
the Jersey Financial Services Commission. Barclays Bank PLC, Jersey Branch is regulated by the Guernsey Financial Services Commission under the Protection of Investors (Bailiwick of Guernsey) Law 1987, as amended. Barclays Bank PLC, Jersey Branch has its principal business
address in Jersey at 13 Library Place, St Helier, Jersey JE4 8NE, Channel Islands.
IBIM8665 January 2019

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Your guide to Barclays iPortal

Barclays iPortal/Barclays.Net – page 2

1. Understanding iPortal/Barclays.Net roles and responsibilities

3. Installation of the security software

4. Connecting your security devices

5. Activation of administrator and user smartcards

6. Change of PIN / Enrolment

7. Logging in and accessing support material

Barclays iPortal/Barclays.Net – page 3

• Answer any questions you might have

Smart card activation

Barclays.Net or other queries

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Navigation John Smith

Barclays iPortal is a single, global

Barclays.Net will be your digital

The ‘Quick links’ section will take

Barclays iPortal/Barclays.Net – page 12

Navigation John Smith

This will link you to your ‘To-

Barclays iPortal/Barclays.Net – page 13

Navigation John Smith

Click on ‘Create & Amend’ to do

Barclays iPortal/Barclays.Net – page 14

Navigation John Smith

Click on ‘Activity’ to find a log

Barclays iPortal/Barclays.Net – page 15

Navigation John Smith

Click on ‘Account Informa-

Barclays iPortal/Barclays.Net – page 16

Navigation John Smith

Barclays iPortal/Barclays.Net – page 17

Navigation John Smith

This will show your ‘To-do list’

Barclays iPortal/Barclays.Net – page 18

Click here to access

Barclays iPortal/Barclays.Net – page 19

The ‘Quick Links’ section will

Barclays iPortal/Barclays.Net – page 20

Click on ‘Accounts’ to see a

Barclays iPortal/Barclays.Net – page 21

Click here to select the account you

Barclays iPortal/Barclays.Net – page 22

In this section you will be able to see

Barclays iPortal/Barclays.Net – page 23

You will get some pre-built

Barclays iPortal/Barclays.Net – page 24

Cash Statements can be viewed

Barclays iPortal/Barclays.Net – page 25

...Via the ‘Quick Links’ section of

Barclays iPortal/Barclays.Net – page 26