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FB Produck

The document summarizes the competencies for a Certificate II in Food Production and Food and Beverages Service. Specifically: 1. The qualification reflects the role of an individual performing simple, routine tasks under supervision using established tools, rules and processes. 2. Job roles may include busboy, trainee waiter, trainee server, or restaurant and bar service agent. 3. The certificate includes 10 core competencies including communicating effectively, complying with hygiene procedures, and performing basic first aid. It also includes competencies for food and beverage service, financial transactions, and basic English proficiency.

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118 views2 pages

FB Produck

The document summarizes the competencies for a Certificate II in Food Production and Food and Beverages Service. Specifically: 1. The qualification reflects the role of an individual performing simple, routine tasks under supervision using established tools, rules and processes. 2. Job roles may include busboy, trainee waiter, trainee server, or restaurant and bar service agent. 3. The certificate includes 10 core competencies including communicating effectively, complying with hygiene procedures, and performing basic first aid. It also includes competencies for food and beverage service, financial transactions, and basic English proficiency.

Uploaded by

Daniel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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BIDANG KEAHLIAN : PARIWISATA

PROGRAM KEAHLIAN : KULINER


KOMPETENSI KEAHLIAN : TATA BOGA
KEMASAN : CERTIFICATE II IN FOOD PRODUCTION AND FOOD AND BEVERAGES
SERVICE
STANDAR ACUAN : ASEAN Common Competency Standards for Tourism Professionals dan
Common ASEAN Tourism Curriculum pada Skema Sertifikasi Kompetensi
Profesi KKNI Sektor Pariwisata Bidang Tata Hidang ( Food and Beverage )
Tahun 2014

1. KEMASAN CERTIFICATE II IN FOOD AND BEVERAGE SERVICE (BEVERAGES)- Incorporating


Certificate I

Kualifikasi ini merefleksikan peran individu dalam melaksanakan tugas sederhana, terbatas, bersifat rutin, dengan
menggunakan alat, aturan, dan proses yang telah ditetapkan, serta di bawah bimbingan, pengawasan dan
tanggung jawab atasannya. Ia harus memiliki pengetahuan faktual serta bertanggung jawab atas pekerjaan
sendiri dan tidak bertanggung jawab atas pekerjaan orang lain.

Jabatan kerja pada level ini, dapat meliputi dan tidak hanya terbatas pada Busboy; Trainee
Waiter; Trainee Server; Restaurant and Bar Service Agent.

NO KODE UNIT JUDUL UNIT KOMPETENSI

Core and Generic Competencies


1. D1.HRS.CL1.04 Communicate effectively on the telephone
2. D1.HRS.CL1.05 Comply with workplace hygiene procedures
3. D1.HRS.CL1.06 Develop and update local knowledge
4. D1.HRS.CL1.07 Implement occupational health and safety procedures
5. D1.HRS.CL1.08 Maintain hospitality industry knowledge
6. D1.HRS.CL1.12 Perform basic First Aid procedures
7. D1.HRS.CL1.14 Read and interpret basic instructions, directions and/or diagrams
8. D1.HRS.CL1.17 Speak English at a basic operational level
9. D1.HRS.CL1.18 Work effectively with colleagues and customers
10. D1.HRS.CL1.19 Work in a socially diverse environment
11. D1.HRS.CL1.20 Perform child protection duties relevant to the tourism industry
12. D1.HBS.CL5.09 Provide a link between kitchen and service area
13. D1.HBS.CL5.12 Provide food and beverage services

Functional Competencies
Common Core
Competencies
1. D1.HRS.CL1.01 Access and retrieve computer-based data
2. D1.HRS.CL1.03 Clean and maintain kitchen equipment and utensils
3. D1.HRS.CL1.07 Implement occupational health and safety procedures
Food and Beverage
Service
4. D1.HBS.CL5.01 Clean and tidy beverage and food service areas
NO KODE UNIT JUDUL UNIT KOMPETENSI

5. D1.HBS.CL5.02 Develop and maintain food and beverage product knowledge


6. D1.HBS.CL5.07 Prepare and serve non-alcoholic beverages
7. D1.HBS.CL5.09 Provide a link between kitchen and service area
Financial Administration
8. D1.HFI.CL8.07 Process a financial sale transaction
English Language
Proficiency
9. D1.LAN.CL10.01 Respond to instructions given in English
10. D1.LAN.CL10.02 Start conversations and develop good relations with guests

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