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    Updated Resume

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    Bam Ardenio
    Vicente V. Ardenio Jr. is a licensed teacher seeking a teaching position. He has a Master of Arts in Teaching degree and has worked as both a full-time and part-time high school teacher. He has also worked in customer service for several years handling billing, orders, and complaints. He has strong computer and communication skills and aims to help students reach their full potential.

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    Updated Resume

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    Bam Ardenio
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    Vicente V. Ardenio Jr. is a licensed teacher seeking a teaching position. He has a Master of Arts in Teaching degree and has worked as both a full-time and part-time high school teacher. He has also worked in customer service for several years handling billing, orders, and complaints. He has strong computer and communication skills and aims to help students reach their full potential.

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    Vicente V. Ardenio Jr. is a licensed teacher seeking a teaching position. He has a Master of Arts in Teaching degree and has worked as both a full-time and part-time high school teacher. He has also worked in customer service for several years handling billing, orders, and complaints. He has strong computer and communication skills and aims to help students reach their full potential.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    151 views3 pages

    Updated Resume

    Uploaded by

    Bam Ardenio
    Vicente V. Ardenio Jr. is a licensed teacher seeking a teaching position. He has a Master of Arts in Teaching degree and has worked as both a full-time and part-time high school teacher. He has also worked in customer service for several years handling billing, orders, and complaints. He has strong computer and communication skills and aims to help students reach their full potential.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 3

    Vicente V. Ardenio Jr.

    , LPT
    Brgy. Minoyan, Murcia, Negros Occidental
    [email protected]
    Contact No. 09274909502

    OBJECTIVE

    To teach, nurture and mold the learners to be more competent and to bring out their
    full potential.

    EDUCATION

    MASTER OF ARTS IN TEACHING MAJOR IN TLE


    Carlos Hilado Memorial State College
    Talisay City
    Present

    INTEL EASY STEPS


    Philippine Career Online Institute
    Bacolod City
    October 2017

    COMPUTER SYSTEM SERVICES NC II


    Negros School of Entrepreneurship and Technology
    October 2017

    ORGANIC AGRICULTURE PRODUCTION NC II


    RMD Agri Farm
    Bago City
    September 2017

    CONTACT CENTER SERVICES NC II


    First Academy of Skills and Technology
    Bacolod City
    August 2017

    FOOD PROCESSING SERVICES NCII


    First Academy of Skills and Technology
    Bacolod City
    July 2017

    FOOD AND BEVERAGE SERVICES NCII


    First Academy of Skills and Technology
    Bacolod City
    November 2016

    TEACHER CERTIFICATE PROGRAM


    Carlos Hilado Memorial State College
    Talisay City
    June 2015- March 2016

    BACHELOR OF SCIENCE IN ACCOUNTING TECHNOLOGY


    Carlos Hilado Memorial State College-Fortune Town Campus
    Bacolod City
    SY 2013-2014
    SKILLS/ABILITIES
    Licensed in Teaching.
    Extremely productive in a high volume, high stress, environment.
    Proficient in the use of MS application.
    Self-starter with a can do attitude
    Can work under pressure with minimal supervision.
    Excellent in writing and verbal communication skills.
    Knowledgeable in classroom management.
    Knows how to determine individual differences and multiple intelligence.

    WORK EXPERIENCE

    DEPARTMENT OF EDUCATION
    Lopez Jaena National High School
    Junior High School Teacher
    March 2018-Present

    COLLEGE OF ARTS OF ASIA AND THE PACIFIC


    SENIOR HIGH SCHOOL TEACHER
    December-February

    INSTITUTE FOR EDUCATION OF SKILLS AND TRAINING


    (Full Time Instructor)
    August 2017-December

    Responsibilities:

    Ensure that at the end of the lesson students should be able to understand the subject
    matter.
    Making sure students to be competent, comply with the report ’s deadline.
    Direct report to Principal for any direct concern with students.

    FIRST ACADEMY OF SKILLS AND TECHNOLOGY


    (Part Time Senior High School Subject Teacher )
    June 2017-December

    Responsibilities:

    Ensure that at the end of the lesson students should be able to understand the subject
    matter.
    Submission of Rating report , comply with the report’s deadline.
    Act as a second parent of the students
    Direct report to Principal for any direct concern with students.

    TRANSCOM WORLDWIDE PHILIPPINES


    (Customer Service Representative-Retention)
    February 2016- Present

    Responsibilities:
    Resolve customer complaints via phone
    Cancel or upgrade accounts
    Assist with placement of orders, refunds, or exchanges
    Take payment information and other pertinent information such as addresses and phone
    numbers
    Place or cancel orders
    Attempt to persuade customer to reconsider cancellation
    Work with customer service manager to ensure proper customer service is being delivered
    TRANSCOM WORLDWIDE PHILIPPINES
    (Customer Service Representative-CSG Billing)
    January 2016

    Responsibilities:
    Resolve customer complaints via phone
    Assist with placement of orders, refunds, or exchanges
    Take payment information and other pertinent information such as addresses and phone
    numbers
    Upgrade customer’s services/upsell
    Assist customers with their billing concerns

    TRANSCOM WORLDWIDE PHILIPPINES


    (Customer Service Representative-DST Enterprise)
    May 2014- January 2016

    Responsibilities:
    Resolve customer complaints via phone
    Assist with placement of orders, refunds, or exchanges
    Take payment information and other pertinent information such as addresses and phone
    numbers
    Upgrade customer’s services/upsell
    Assist customers with their billing concerns
    Troubleshoot customer’s cable service

    TELETECH BACOLOD
    (Customer Service Representative- Billing)
    February- July 2013

    Responsibilities:
    Resolve customer complaints via phone
    Assist with placement of orders, refunds, or exchanges
    Take payment information and other pertinent information such as addresses and phone
    numbers
    Upgrade customer’s services/upsell
    Assist customers with their billing concerns

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