Shakir A.

Alhitari
Mobile: +967-711 26 55 55 or 777 92 92 99
DOB: 15-6-1976
E-mail: [email protected]
Gender: Male
Marital status: Married

Academic & Professional Qualification

Degree Institution Year

2017- 2019
Master Student - Public Administration (MPA) Sana'a University | Yemen
Final Term
B.A. English language and literature Taiz University | Yemen 1999

Work Experience

1. United Insurance -The leading insurance company in Yemen and a member of Hayel Saeed Group – Yemen
HR/ Administration Manager June 2015 to present.
Human Resource Management
 Aware of ongoing training and changing positions of individuals.
 Works with line managers on the design and delivery of appropriate and relevant personal development
plans for their staff.
 Keep job descriptions up to date for all staff at all times.
 Responsible for develop performance objectives, and ensure appraisals and evaluations are done timely.
 Communicate and inform HR policies and procedures of all staff.
 Provide briefings on staff regulations to all staff.
 Propose improvements in HRM such as the strengthening of responsibilities and mixed teams.
 Provide support to supervisors in anticipating or resolving disputes and claims.
 Engage in various social activities with the staff.
 Participate in the evaluation process of all staff.
 Help HR team to be able to develop their professional condition.
 Follow up on disciplinary and judicial measures.
 Follow conflict management and dismissal procedures including documentation.
 Conduct exit interviews to determine the reasons for the employee's resignation and prepares notices of
cessation of work.

Administrative legal framework

 Apply policies and procedures in line with the company framework.
 Apply working conditions on the basis of the Guidelines and local legislation; internal staff regulations,
health policy, training policy and other applicable policies.
 Provide support in updating the classification and job descriptions and the management manual.
 Maintain the charter of the company.
 Supervise the registration of employees at the Social Security & Tax Office & related payments.
 Ensure salary administration and the final issue of payment slips with Payroll Database.
 Keep track of any paid or unpaid staff leave by properly reporting them with Payroll Database.
 Keep records up to date and reports statistics on personnel data (ie, recruitment, training, performance
appraisal).
 Prepare certificates, reports and presentation or other HR documents when needed.
 Prepare all correspondence with partners (authorities, tax offices, Ministries of Labor etc.)
 Supervise all staff travel and all related formalities (briefing, visa, accommodation, tickets, hotels, trial
period, extension, early return, etc.)
 Ensure adequate accommodation, maintenance and related services for the company staff.
 Guaranteed workplace safety by ensuring rules and regulations are followed.
 Ensure that all key HR documents are available and understood by staff at all levels.
Page 1 of 3
Recruitment and Introduction of new staff
 Responsible for the recruitment process in the head office and (5) branches.
 Guaranteed the quality of the recruitment process.
 Aware of the different lists of candidates for selection or non-selection
 Ensure respect and use of all official forms of the recruitment procedure
 Participate in all interviews made to ensure that the interview is conducted following the protocol defined
previously and give her inputs from HR and administrative point of view per each candidate in the interview
sheet.
 Instruct HR Specialist to prepare Job Offers based on the decision taken by the interview panel and
recorded in the recruitment matrix.
 Instruct HR Specialist to send the Job Offers to the selected candidate and the negative answers to non-
successful applicants.
 In coordination with logistic department ensure that all material, devices or equipment needed to perform
the position will be on time for the arrival of the new employee (computer, desk, stationaries, etc.)
 Ensure new staff receives appropriate orientation, including receiving an explanation of and committing to
the Code of Conduct.
 Make sure that all employees receive an adequate administrative/HR briefing, are aware of their rights and
duties towards, have read and understood all internal policies and regulations.

Strategic duties
 Responsible for HR strategies (Balanced Scorecard) (i.e. suggested career path, requested training,
development events, reduce turnover cost, employees, etc.).
 Ensure Human resources information system works properly.
 Responsible for the company organizational chart updating and designing.
 Responsible for salary scale redesigning.

2. Executive Office Manager at United Insurance Co, June 2006 to June 2015
Key responsibilities
 Manage, coordinate and maintain calendar of CEO including appointments, meetings and travel.
 Responsible for organizing of internal and external meetings of the CEO ensuring all necessary
requirements are made e.g. meeting venue, equipment, presentations, prepare agendas.
 Provide executive and administrative support to CEO.
 Responsible for organizing CEO travel and logistics including flights, visa requirements, hotel
accommodation, car rental, meeting schedules while travelling and completing expenses.
 Monitor and respond to incoming communications (including complaints) to CEO’s office including phone
calls, emails and walk-ins, ensuring correct department distribution.
 Secretarial support for meetings as and when required by the CEO, including drafting and circulating
meeting agendas, preparing minutes, communicating meeting reminders, confirming venues and arranging
refreshments. Writing and distributing comprehensive minutes and action points to all members post
meeting.
 Drafting and writing high quality reports and presentations, as required by the CEO.
 Responsible for managing CEO’s personal driver’s daily schedule in line with CEO’s daily requirements.
 Arrange Central Office and Senior leadership events.

3. Recruitment and training Specialist at Hayel Saeed Group- Head Office, Taiz Oct. 2001 to June 2006
Key responsibilities
 Support the Recruitment Cycle (post vacancies, short-list CV’s, arrange interviews, maintain candidate
employment applications, conduct reference checks, extend offers, send rejection letters for unsuccessful
applicants, update recruitment report, etc.)
 Maintain the confidentiality of all sensitive HR/Recruitment information

Page 2 of 3
  Develop a deep understanding of the company’s culture and values and align these with sourcing and
attracting talent.
 Work closely with relevant supervisors to develop and update job descriptions
 Prepare and coordinate with new staff all necessary hiring documents are completed
 Prepare a full orientation package for new staff and the orientation schedule with all different departments
 Assesse the training needs of the company’s staff at HQ and branch level, prepares the annual training
plans and takes the lead in implementation.
 Maintain in-house training facilities and equipment
 Organize and develop training records for all the training activities and needs.

Career Achievements
 Participating in the assessment report for comparing salary scale of national health programs in close
cooperation with IOM.
 Head of the follow-up committee of the company strategy (balanced scorecards).
 Head of the minutes and report follow up committee
 Affective team member of the company re-engineering project.
 Selected the employee of the year in 2013.
 Appreciation certificates for outstanding organization and performance from several companies and
institutions

Training Courses
 Technical Diploma in HR ( HR planning- Administrative services -Training & Performance Assessment -HR
Legal Aspects- HR Information System )
 Fundamentals in modern human resources management
 Office Managers & Secretaries skills development
 Development of communicative personal skills, Yemen
 Communication action during crisis and emergencies, Yemen
 Modern organizational culture, Yemen
 Development of Communication Skills, Yemen
 Handling office duties using computer solutions, Yemen
 The ways to achieve your own goals, Yemen
 Communication in organization and management approach within the corporation, Yemen
 Strategic inquiry and dealing with information and data, Yemen
 Build & develop the administrative and leadership skills, Yemen
 Development of management & secretariat skills, Yemen
 Protocol , Prestige and Good Manners, Yemen
 Increasing productivity in office works by reducing errors and repeated tasks.
 Office and e-business management
 Skills of communication
 Internal QMS auditing basics for ISO 9001-2008
 Process mapping
 Problems analysis and taking decisions

skills

HR Management | Analytical Skills | Negotiation | Problem Solving | Legal Requirements | Training & Development |
HR Policies | Employee Relations

Languages

 Arabic: Native
 English: V. Good.

Page 3 of 3