1st Document:

What is Startup Repair?

Startup Repair is a Windows Vista recovery tool that can fix certain problems, such as
missing or damaged system files, that might prevent Windows from starting correctly. When
you run Startup Repair, it scans your computer for the problem and then tries to fix it so your
computer can start correctly.

Startup Repair is located on the System Recovery Options menu, which is on the Windows
Vista installation disc. If your computer manufacturer has preinstalled recovery options,
Startup Repair might also be installed on your hard disk. If your computer does not include
Startup Repair, your computer manufacturer might have customized or replaced the tool.
Check the information that came with your computer or go to the manufacturer's website.

How do I use Startup Repair on Vista?

If you have a Windows Vista installation disc, you need to restart (boot) your computer using
the installation disc. If you do not restart your computer from the disc, the option to repair
your computer will not appear.

If you have a Windows Vista installation disc:

   
1. Insert the installation disc.

2. Restart your computer. Click the Start button Picture of Start button, click the arrow
next     to the Lock button Picture of Lock button, and then click Restart.

3. If prompted, press any key to start Windows from the installation disc.

Note: If your computer is not configured to start from a CD or DVD, check the information
that came with your computer. You may need to change your computer's BIOS settings. For
more information, see BIOS: frequently asked questions.

4. Choose your language settings, and then click Next.

5. Click Repair your computer.

6. Select the operating system you want to repair, and then click Next.

7. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt
you to make choices as it tries to fix the problem, and if necessary, it might restart your
computer as it makes repairs.

If Startup Repair is a preinstalled recovery option on your computer:

       
1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your
computer. Click the Start button Picture of Start button, click the arrow next to the Lock
button Picture of Lock button, and then click Restart.

2. Do one of the following:   

If your computer has a single operating system installed, press and hold the F8 key as your
computer restarts. You need to press F8 before the Windows logo appears. If the Windows
logo appears, you will need to try again by waiting until the Windows logon prompt appears,
and then shutting down and restarting your computer.

If your computer has more than one operating system, use the arrow keys to highlight the
operating system you want to repair, and then press and hold F8.

3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your
computer, and then press ENTER. (If Repair your computer is not listed as an option, then
your computer does not include Startup Repair as a preinstalled recovery option.)

4. Select a keyboard layout, and then click Next.

5. Select a user name and enter the password, and then click OK.

6. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt
you to make choices as it tries to fix the problem and, if necessary, it might restart your
computer as it makes repairs.

Are there problems that Startup Repair cannot fix?

Startup Repair cannot fix hardware failures, such as a failing hard disk or incompatible
memory, nor does it protect against virus attacks. Startup Repair is not a backup tool, so it
cannot help you recover personal files, such as photos or documents. To help protect your
computer, back up your system and files regularly. For more information, search for "backup"
in Windows Help and Support.

Startup Repair is not designed to fix Windows installation problems. For more information,
see Troubleshoot Windows installation problems.
   

What if Startup Repair can't fix my problem?

If repairs are not successful, you'll see a summary of the problem and links to contact
information for support. Your computer manufacturer might include additional assistance
information.

2nd Document:

System Configuration is an advanced tool that can help identify problems that might
prevent Windows from starting correctly. If you identify a program that is causing
problems, you can check for updates or uninstall the program.

Using the Selective Startup option, you can turn services and startup programs on or off
individually to see if the problem occurs the next time you restart your computer. If you
select a check box, the service or startup program will run when you restart Windows. If
the check box is cleared, the service or startup program will not run when you restart
the computer.

Follow this procedure to use the process of elimination to identify the problem:
   
   
1. Open System Configuration by clicking the Start button Picture of the Start button,
clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools,
and then double-clicking System Configuration.‌ Administrator permission required If you
are prompted for an administrator password or confirmation, type the password or
provide confirmation.
2. Click the General tab, click Selective startup, and then clear the Load system services
and the Load startup items check boxes.
3. Select the Load system services check box, click OK, and then click Restart.
4. If the problem occurs after restarting, do one or both (if necessary) of the following
tasks:
   
Identify the system service that is causing the problem
   
a. Click the Services tab, click Disable all, select the check box for the first service that is
listed, and then restart the computer. If the problem does not occur, then you can
eliminate the first service as the cause of the problem.
b. With the first service selected, select the second service check box, and then restart
the computer.
c. Repeat this process until you reproduce the problem. If you cannot reproduce the
problem, then you can eliminate system services as the cause of the problem. Perform
the following task:
   
Identify the startup item that is causing the problem
   
a. Click the General tab, and then select the Load startup items check box.
b. Click the Startup tab, click Disable all, select the check box for the first startup item
that is listed, and then restart the computer. If the problem does not occur, then you can
eliminate the first startup item as the cause of the problem.
c. With the first startup item selected, select the second startup item check box, and
then restart the computer. Repeat this process until you reproduce the problem.