1. The document discusses the business environment and its various levels and components. The business environment consists of forces outside an organization that can impact how it operates.
2. It identifies the general environment, task environment, and internal environment. The general environment includes physical, economic, political/legal, socio-cultural, and technological factors. The task environment involves suppliers, distributors, customers, and competitors.
3. The document also discusses Oliver's 5 alternatives for an organization's response to environmental challenges, ranging from acquiescence to manipulation, as well as factors that influence the strategic choice of response.
1. The document discusses the business environment and its various levels and components. The business environment consists of forces outside an organization that can impact how it operates.
2. It identifies the general environment, task environment, and internal environment. The general environment includes physical, economic, political/legal, socio-cultural, and technological factors. The task environment involves suppliers, distributors, customers, and competitors.
3. The document also discusses Oliver's 5 alternatives for an organization's response to environmental challenges, ranging from acquiescence to manipulation, as well as factors that influence the strategic choice of response.
1. The document discusses the business environment and its various levels and components. The business environment consists of forces outside an organization that can impact how it operates.
2. It identifies the general environment, task environment, and internal environment. The general environment includes physical, economic, political/legal, socio-cultural, and technological factors. The task environment involves suppliers, distributors, customers, and competitors.
3. The document also discusses Oliver's 5 alternatives for an organization's response to environmental challenges, ranging from acquiescence to manipulation, as well as factors that influence the strategic choice of response.
1. The document discusses the business environment and its various levels and components. The business environment consists of forces outside an organization that can impact how it operates.
2. It identifies the general environment, task environment, and internal environment. The general environment includes physical, economic, political/legal, socio-cultural, and technological factors. The task environment involves suppliers, distributors, customers, and competitors.
3. The document also discusses Oliver's 5 alternatives for an organization's response to environmental challenges, ranging from acquiescence to manipulation, as well as factors that influence the strategic choice of response.
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CHAPTER 2.
THE FIRM AND ITS MANAGEMENT
Organizational approach to environmental NATURE OF THE BUSINESS ENVIRONMENT challenges. – accrg. to Oliver(1980) there are 5 alternatives that range between passivity and Business environment- is a set of forces and increasing active resistance these are as follows: conditions outside the organization’s boundaries 1. Acquiescence – when organizations fully that have the potential to affect the way the conform to institutional pressure organization operates. 2. Compromise – when organizations make partial compliance with institutional pressure. General environment- indirect environmental 3. Avoidance - diplomatic avoidance of factors, affect business organizations operation s institutional pressure through concealing, which emanate from local, national and nonconformity, responding symbolically etc. By international sources. organization. 1. Physical 4. Defiance – when organizations actively reject 2. Economic institutional norms. 3. Political legal 5. Manipulations - organizations attempt to 4. Socio-cultural actively change or exert power over institutional 5. Technological pressures. Strategic choice of response will be 6. International dependent on: Cause – underlying rationale or Internal environment – this comprises the forces expectation associated with the that affect a business as a separate entity. pressure. E.g. If it will enhance Sometimes called as the internal working system or legitimacy, motivation to conform. organizational climate, consist of conditions and Constituents – characteristic of the forces within organization. contituents group. 1. Owners Content – if contents conflict with 2. Board of directors the organizational goals or may 3. Managers/employees hinder the achievement of goals. 4. Organizational structure The nature of control – legal Task environment – this is the direct external coercion may result in little environment also called the immediate or resistance, while voluntary diffusion operational environment that has a profound create resistance impact on the operations of a firm. Environmental context – high 1. Suppliers environmental uncertainty may 2. Distributors result in acquiescing institutional 3. Customers pressures. 4. Competitors Features of the business environment 1. The rate of the change of environment - ASSIGNMENT: Find the meaning the terms/ group that is static, dynamic and turbulent of term that are bold and red. environment. NOTE: these are business terms, define it 2. Effect of the environment - that is according to business and mind your own business. opportunities and threats. CafABMOM19’20 3. Extent of control - for example controllable or uncontrollable environment. The levels of business environment 1. Micro-level – intra- organizational context, the system as it is. Within this system are various other subsystems. 2. Macro- level - this refers to the extra- organizational context which is the organizational environment. The core of it all is that every organization wants to survive; and its survival depends on how it copes with the environment, thus when we say that organization have boundaries, we mean that they are not closed but are porous.