2007 2008 Annual Report

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TODD WEHR MEMORIAL LIBRARY

at Viterbo University
2007/2008

Annual
Report

Library Vision & Mission

Vision
Todd Wehr Memorial Library is an integral part of Viterbo
University. Grounded in Franciscan values, this vital information
services center develops, coordinates, and promotes dynamic services
designed to enhance learning and anticipate the needs of a diverse
Viterbo community.

Mission

Todd Wehr Memorial Library supports the mission of VU by working


collaboratively with the Viterbo community to provide access to
services and resources that enhance learning and support the
curriculum. As a vital information services center, the library creates a
welcoming environment that inspires inquiry, research and
participatory learning. The library develops and nurtures local and
statewide partnerships, promoting services and resources both on and
off campus.
2007/2008 Annual Report

Table of Contents
Summary & Overview
Library Quick Facts ........................................................................... 2
Staffing Information ........................................................................... 3
Goals ................................................................................................ 4
Initiatives........................................................................................... 4

Department Reports
Information Services: Circulation, Reserves, Shared Resources ...... 7
Reference and Instruction ............................................................... 20
Outreach and Technology ............................................................... 26
Technical Services .......................................................................... 31
Serials and Archives ....................................................................... 37
Acquisitions .................................................................................... 63

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2007/2008 Annual Report

Library Quick Facts

Staff members ...............................................................10

Hours Open Regular Semester ......................... 105 / week

Reference Hours Regular Semester ................... 60 / week

Collections
Books - titles .........................................................69,309
Books - volumes ...................................................77,154
Electronic Books ...................................................11,881
Periodicals (all print) ..................................................553
Periodicals (electronic subscriptions) ...........................49
Periodicals fulltext (databases) .............................24,403
Videos/DVDs ..........................................................2,072
CDs .........................................................................1,118

Check Outs ..............................................................18,237

Resource Sharing
Borrowed .................................................................1918
Loaned .....................................................................1388

Instruction sessions ......................................................112


Number of students attending ....................................1,529

Computer Access............................................................80

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2007/2008 Annual Report

Staffing Information
Present Staff
 Marilyn Adam – Assistant Resources Librarian
 Elizabeth Ehr – Technical Services Librarian
 Deb Friet – Acquisitions Coordinator, Information Services Supervisor
 Jonathan Hinck – Serials & Archives Librarian
 Rita Magno – Director
 Mackenzie Morning – Information Services Supervisor
 Kim Olson-Kopp – Outreach & Technology Librarian
 Gregg Ruston – Evening Information Services Supervisor
 Sue Spiker – Information Services Manager
 Nancy Steinhoff – Assistant Director, Reference and Instruction
Coordinator

Volunteers – Archives
 Dan Nelson

Campus Participation
Library staff members participate in a variety of campus committees
including:
 Administrative Assembly
 Administrative Assembly Board
 Curriculum Committee
 Faculty Assembly
 Graduation Committee
 Institutional Advancement
 Library Committee
 NCA Accreditation Criterion Five Subcommittee
 NCA Accreditation Criterion Two Sub Committee
 Planning Committee

Professional Development
Developing and sustaining appropriate library services, and keeping abreast of
changing technologies are two key considerations for all library staff. Staff
participate in a rich environment of professional development opportunities
through institutions of higher education, professional organizations and
committee structures including:

 The American Library Association (ALA)


 Catholic Library Association
 Copyright Clearance Center
 Innovative Users Group (IUG)
 La Crosse Area Multitype Library Advisory Committee (LAMLAC)

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2007/2008 Annual Report

 Minnesota Innovative Users Group (MIUG)


 OCLC
 University of Wisconsin – Milwaukee (MLIS program)
 WebJunction
 Wisconsin and Illinois Innovative Users Group (WILIUG)
 Wisconsin Association of Academic Librarians (WAAL)
 Wisconsin Association of Independent Colleges and Universities
(WAICU) – Library Directors
 WAICU Digitization Committee
 WAICU Metadata Subcommittee
 WAICU Web Subcommittee
 Wisconsin Chapter of the Catholic Library Association Board
 Wisconsin Heritage Online Board
 Wisconsin Heritage Online Collection Development Committee.
 Wisconsin Library Association (WLA)
 Intellectual Freedom Round Table (IFRT)
 Wisconsin Library Services (WiLS)
 Wisconsin Library Services Board

Goals
As part of our review of library services in 2003-2004, the library developed a set
of six goals with which to move forward.

 Goal One: Integrate the library into the Viterbo Community by


collaborating with students, administration, faculty and staff
 Goal Two: Support learning and research by providing group and
individual assistance to students, administration, faculty and staff
 Goal Three: Promote use of the services and resources of the library
 Goal Four: Develop and nurture local, regional and world-wide
collaborative services
 Goal Five: Encourage self-sufficient learning among campus and
distance students by acquiring and utilizing appropriate print and
electronic resources
 Goal Six: Create a welcoming and accessible environment that expands
space and inspires learning

Initiatives

Latin American Studies Grant Titles


Working closely with faculty from the Latin American Studies program, the
library coordinated the purchase of books and DVDs with funds available from
the Latin American Studies grant. Over 400 titles were purchased for the LAS
program between December and June. Although a number of titles have been

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2007/2008 Annual Report

cataloged, one goal for the coming year will be to process the remaining titles and
to promote them in campus publications and through library displays.

Digitization
The WAICU digitization collection [http://archives.exchange.viterbo.edu] began
the year with a new name: Past and Present : A Digital History of Wisconsin
Private Colleges and Universities. Library staff worked closely with
Communications and Marketing to finish the design for the Past and Present
collection website which resides on a Viterbo library server.

Planning for this project first began in earnest in January of 2006.


Representatives from 12 institutions have been meeting online since that time to
review standards for digital collections, establish a metadata framework for
descriptions that accompany images, and create resources that WAICU
institutions will use to standardize their images and content for the Past and
Present collection. Our intention is to create a site that ―celebrates the rich
heritage of each institution‖, ―preserves the historical record‖ and ―makes (the
collection) available to a greater audience‖. [from the website]

While doing research for the Wisconsin Hometown Stories: La Crosse program, a
Wisconsin Public Television researcher found photos from the Past and Present
site. WPT contacted library staff, and ultimately included a picture or two in the
DVD now available from their site.

Transformation of Viterbo Collections


A multiyear review of online and paper journal resources continued this year.
Staff evaluate a journal title based on whether it is being used, whether it is
available from 1 or more online resources, and the shelf space required to keep
the back issues.

84 journals were pulled from the shelves including 26 paid subscriptions that were
discontinued. As the number of journals in paper format are reduced we continue
to see a great expansion in the number of titles available from our online
databases. The library purchased the Sage Premier electronic journals collection
(approximately 450 journal titles).

The staff evaluated a number of reference databases this year in a move to provide
access to reference resources online. The Oxford Reference Online resource
which includes references from 175 Oxford reference titles, and the online Oxford
English Dictionary were chosen as the most useful reference tools. Three
databases were purchased to support the fine arts program, Naxos, a classical
music database, Wilson’s Art Museum Image Gallery, a growing collection of
over 155,000 images from museums and galleries, and Oxford Art Online, which
contains the text from two well known art reference resources.

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2007/2008 Annual Report

Institutional Repository
In September, the library director met with faculty from the business office, and
others to discuss the potential for the creation of an institutional repository; a
centralized system designed for the collection, preservation and dissemination of
the university’s intellectual resources in electronic format. It was noted that
Viterbo faculty are creating resources that would prove helpful to other faculty if
the digital objects could be made available in a systematic way to others within
the institution. This repository would be useful for assessment, showcasing the
research being performed by faculty members.

Other institutions are making use of a variety of technology tools with varying
degrees of success to create repositories, including using web pages to simply list
resources, using a tool such as CONTENTdm to collect and describe resources, or
integrating a tool specifically designed for this use such as DSpace. The
discussion was preliminary, however further investigation of this topic is
warranted.

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2007/2008 Annual Report

Information Services: Circulation, Reserves, Shared


Resources
Susan A. Spiker
Interlibrary Loan Librarian and Information Services Manager

Highlights from 2007-2008

Staffing:
Sue Spiker – Information Services Manager
Deb Friet – Information Services Supervisor (divides her schedule between
Acquisitions and our department)
Gregg Ruston – Information Services Supervisor
Mackenzie Morning - Information Services Supervisor (part-time)
Marilyn Adam is part of our weekend/night rotation and fills in when needed

Services:
The Information Services Department staff supports the library’s mission to create
a welcoming environment by training our 25-30 work study students to greet our
patrons in a friendly, courteous manner. Frequently, we are the first contact with
a new student, faculty or staff member. It is our goal to make that first connection
a positive one. We have received many handwritten notes that validate that we
are meeting and exceeding this important goal.

Our Interlibrary Loan ordering has been streamlined to improve turnaround time.
Our OCLC Custom Holdings Path now includes: ARIEL/LVIS, and LVIS/AV.
ARIEL/LVIS allows for faster retrieval of articles. The libraries on this list
electronically send articles to us for free and we are able to send them
electronically to our patrons. This is a much faster option (excluding libraries that
mail) and a more economic choice. LVIS/AV libraries loan AV such as videos,
DVD’s and CD’s. By having this path, we instantly can order AV and know that
it will be filled, if available.

New Equipment:
We have a new Laptop cart to store and charge our 6 laptops. We observed that
patrons requested a mouse when checking out a laptop. We purchased 6 mice and
bar-coded them for checkout to meet these requests.

The laptops have been a huge success! Since March 2007, when they became
available for checkout, they were checked out a total of 275 times or an average
of 46 checkouts per laptop.

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2007/2008 Annual Report

CD Project:
Information Services is moving the CD collection to make it more accessible for
music lovers. A table has been set up by the CAREER books. It houses empty
music CD cases with a picture of the actual CD in call number sequence.

Students bring the empty case to the Circulation desk, and staff exchange it for
the CD. Students, staff and faculty were very happy when we implemented this
procedure. They no longer have to get a key to a locked cabinet that holds CD’s.
They can select what they want for check out immediately. Mackenzie is working
with Liz (Technical Services Librarian) to catalog and integrate the new CD’s.

Professional Development:
Sue Spiker:
 Attended WILS Annual ILL Meeting in Madison
 Copyright Clearance Center Annual Copyright License for Academic
Institutions Online Information Session III
 Document Delivery with Odyssey Standalone and E-Doc
 I was a Graduation Marshall for the May 2008 Viterbo ceremony.
Deb Friet:
 Document Delivery with Odyssey Standalone and E-Doc
 Graduated from UW-Milwaukee with her Masters in Library Science!
Mackenzie Morning:
 Graduated from UW-Milwaukee with her Masters in Library Science!

CIRCULATION STATISTICS

CIRCULATION BY PATRON TYPE


PATRON TYPE 2007-08 2006-07 2005-06 2004-05 2003-04
Viterbo Student 12,913 12,372 15,277 15,576 14,388
Viterbo Employee 4,149 3,808 4,956 4,417 4,516
La Crosse Borrower 53 100 82 85 101
Libraries Borrowing 1000 1,178 964 660 855
Viterbo Other 122 219 474 508 458
Total 18,237 17,677 21,753 21,246 20,318

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2007/2008 Annual Report

2007-2008
Viterbo Student Viterbo Employee La Crosse Borrower
Libraries Borrowing Viterbo Other
0% 5% 1%

23%

71%

Chart 1

Viterbo Students (71%) and Employees (23%) have the highest percentage of circulation
(Chart 1).

IN-HOUSE USE BY ITEM LOCATION


Location 2007-08 2006-07 2005-2006 2004-2005
Career 60 27 32 99
Chemistry 0 0 1 0
Child 375 268 392 607
Curriculum 18 49 71 45
ERIC 0 0 13 23
Main 2,581 1929 2688 3137
Periodicals 2,642 3113 3212 3788
Reference 803 932 1169 1327
Reserve-3 day 1 1 3 6
Reserve-1 week 0 4 1 11
Reserve-24 hour 1 4 1 2
Reserve-2 hr 58 41 46 174
Video-72 hr 10 1 0 1
Video-24 hr 7 5 0 10
Video - 2 hr 19 22 9 32
Video-restricted 0 5 0 0
Other 2 1 1 19
Total 6,577 6402 7639 9281

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2007/2008 Annual Report

4000
INHOUSE
3500 STATISTICS BY
ITEM LOCATION
3000 2007-2008
INHOUSE
2500 STATISTICS BY
ITEM LOCATION
2000
2006-2007
1500 INHOUSE
STATISTICS BY
1000 ITEM LOCATION
2005-2006
500
INHOUSE
0
STATISTICS BY
ITEM LOCATION
2004-2005

Chart 2

Our Main collection, followed by Periodicals and Reference materials are circulated the
most (Chart 2).

ALL CIRCULATION TRANSACTIONS BY HOUR


2007-2008 2006-2007 2005-2006
12am-1am 489 333 367
1-2am 69 56 42
4-5am 0 0 4
5-6am 22 17 8
6-7am 299 265 142
7-8am 1401 1554 1849
8-9am 1425 1560 2028
9-10am 1878 2056 2414
10-11am 2354 2176 2715
11-12pm 2475 2569 2750
12-1pm 3185 2755 3342
1-2pm 3465 3258 3748
2-3pm 2859 2943 3583
3-4pm 2725 2540 3834
4-5pm 2307 2298 3279
5-6pm 1682 1810 2190
6-7pm 1462 1319 1451
7-8pm 1067 1117 1440

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2007/2008 Annual Report

8-9pm 1152 1178 1141


9-10pm 1032 1128 858
10-11pm 700 637 684
11--12am 556 410 507
Total 32604 31979 38376

4500
4000 TRANSACTIONS BY HOUR
3500
3000
2500
2000 2007-2008
1500 2006-2007
1000 2005-2006
500
0

Chart 3

Our 12am-1am and 1 am-2 am transactions have gone up even though Franny’s is now
open 24 hours (Chart 3).

INTERLIBRARY LOAN STATISTICS

Items Provided to Viterbo Patrons:

Out of 3,603 items requested, 3,484 were provided to patrons (97%). Out
of 3,603 requests, there were 119 unfilled requests (3%).

UNFILLED REQUESTS
Articles 72
Books, videos, etc. 47
Total 119

Articles, Books, etc. and Eric Documents Requested by Patrons:

ITEMS REQUESTED BY VITERBO PATRONS


2007 2006 2005 2004 2003 2002 2001 2000 1999
-08 -07 -06 -05 -04 -03 -02 -01 -00

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2007/2008 Annual Report

Articles 2,739 3,367 4,328 3,600 4,507 4,142 2,977 2,375 2,170
Books
/Media 817 650 915 926 640 674 595 435 568
ERIC 47 23 131 347 689 706 408 388 230
Total 3,603 4,040 5,374 4,873 5,836 5,522 3,980 3,198 2,968

1999-2000
Chart 4
2000-2001

2001-2002

2002-2003

2003-2004

2004-2005

2005-2006

2006-2007

2007-2008

0 1000 2000 3000 4000 5000 6000 7000

Blue: Total requests are down by 11%. Purple: Total Eric requests are up by 51%
Green: Total book requests are up by 26% Brown: Total article requests are down by 19%
(Chart 4)

Total article requests have gone down this year. With an increase in the number of
databases in the library,and the many library instruction sessions available to students,
patrons are probably finding more information here and are not needing as many outside
resources (Chart 4).

Patron Status:

The breakdown of interlibrary loan article requests by patron status is as follows:

2007- 2006- 2005- 2004- 2003-


Patron Status
2008 2007 2006 2005 2004
Distant grads 1130 1624 2568 2568 3,560
Faculty/Staff 407 427 465 503 394
Local Grads 366 502 243 297 185
Undergraduates 399 490 725 224 362
Off Campus Undergrads 389 299 310 - -

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2007/2008 Annual Report

Other (Adult Learners,


Alumni, etc.) 34 25 14 4 3
Unknown 14 - 3 4 3
Total 2739 3367 4328 3600 4,507

Distant grads requested the most articles (41%).

The breakdown of interlibrary loan books, videos, CDs, etc. requests by patron
status is as follows:

2007- 2006- 2005- 2004- 2003-


Patron Status
2008 2007 2006 2005 2004
Alumni 7 6 2 4 0
Distant Grads 56 44 83 113 145
Faculty/Staff 426 302 450 396 293
Friends of the Library 8 24 29 8 0
Local Grads 38 64 86 68 38
Off Campus undergrads 45 28 43 - -
Other 5 5 4 6 3
Undergrad 232 177 215 330 160
Total 817 650 912 925 639

Faculty/Staff requested the most books, videos, CDs, etc. (52%)

Articles, Books, etc. requested by location and # of patrons that requested articles
from that location:

Books,
# of patrons
Article videos,
WISCONSIN requesting
Requests etc.
Requests
Articles Books
Appleton 15 6 1 4
Baraboo 136 1 14 1
Bloomer 1 1 1 1
Burlington 2 0 1 0
Chippewa Falls 32 5 6 3
Cumberland 78 1 5 1
Fennimore 16 1 4 1
Green Bay 46 4 6 4
Kaukauna 85 2 8 1
Kewaskum 116 0 21 0
Madison 106 10 12 1
Manawa 31 0 5 0
Marshfield 0 14 0 2
Menomonee Falls 39 2 8 1

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2007/2008 Annual Report

Middleton 83 2 12 2
Milwaukee 120 12 15 5
New Berlin 11 0 1 0
New Lisbon 4 0 1 0
New Richmond 22 0 4 0
Portage 0 3 0 2
Pulaski I 50 2 5 1
Rice Lake 11 2 0 0
Shawano 43 3 0 0
Superior 6 0 2 0
Tomahawk 48 2 8 2
Viterbo Campus 140 85 81 41
Wausau 28 3 3 3
Books,
Article Videos # of patrons
IOWA
Requests etc. requesting
Requests
Articles Books
Bloomfield 1 4 1 1
Burlington 28 0 4 0
Cedar Falls 44 0 10 0
Des Moines 17 0 7 0

Fort Dodge 41 0 4 0
Mt. Pleasant 13 4 6 2
Newton 1 0 1 0
Books,
Articles Videos, # of patrons
MINNESOTA Requests etc. requesting
Requests
Articles Books
Rochester 104 6 10 4

Of 2,739 articles, 1368 had an unknown site entered. Of 817 books, 656 had an unknown
site entered. Of 47 Eric documents, 37 had an unknown site entered. This shows that a
different approach to entering data into our Access database has to be considered.
Analyzing previous methods will help to improve this process to ensure accuracy.

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2007/2008 Annual Report

Articles and Books, etc. Requested by Program

PROGRAMS 2007-2008
Articles Books,
etc.
Education
Research I 688 45
MBA 67 20
Nursing Masters 122 15
Organizational Mgt. 1 0
RN to BSN 377 44
Servant Leadership 0 2
Unknown 1,484 691
Total 2,739 817

IN-HOUSE:

(How many article requests were filled here at Viterbo using our paper and our online
resources?)

2007- 2006- 2005- 2004- 2003-


ARTICLES 2008 2007 2006 2005 2004
Viterbo-Internet 134 132 186 117 95
Viterbo - Online Databases 921 997 1,508 1,058 1,118
Viterbo - Print 393 602 641 734 989
Total 1448 1731 2335 1909 2202

SUMMARY:

Articles provided from Viterbo University 1,448


Articles provided from other libraries 1,191
Article requests unfilled 72
Unknown status 28
Total: 2,739

2007- 2006- 2005- 2004- 2003-


BOOKS, ETC. 2008 2007 2006 2005 2004
Books, etc. were found at Viterbo 48 35 54 40 23
Books, etc. requests were unfilled 47 28 48 48 52
Books, etc. from other libraries 721 585 789 822 565
Other 1 2 24 16 0
Total books requested 817 650 915 926 640

Out of 817 books, etc. requested, 48 were provided from Viterbo’s collection.

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2007/2008 Annual Report

2007- 2006- 2005- 2004- 2003-


ERIC RESOURCES 2008 2007 2006 2005 2004
ERIC database 31 12 102 304 547
Microfiche (Viterbo) 0 2 11 15 30
Microfiche Rec'd from other
6 2 14 19 100
libraries
Unfilled 0 0 1 4 12
Other/Unspecified 10 0 3 5 0
Total 47 16 131 347 689

The majority of Eric Documents are available online using our databases. Occasionally,
a patron will request an older ED# that we do not have. UW-Madison is a depository and
we are able to request it from them when this happens.

RECEIVING ITEMS FROM OTHER LIBRARIES:

2007- 2006- 2005- 2004- 2003-


Methods used to receive articles: 2008 2007 2006 2005 2004
ARIEL* 1,071 1,297 1,647 838 845
WILS* (E-doc*) 16 11 24 443 921
E-MAIL 6 22 6 2 10
FAX 13 10 22 25 32
MAIL 44 27 99 128 237
REDBOX* 41 28 54 103 113
OTHER 0 0 30 53 67
Total Articles Received 1,191 1,395 1,882 1592 2225
*Please see Definitions.

2007- 2006- 2005- 2004- 2003-


TOTAL ITEMS RECEIVED FROM
2008 2007 2006 2005 2004
OTHER LIBRARIES
Articles (from other libraries) 1,191 1,395 1,882 1,592 2,225
Books, etc. (from other libraries) 721 585 789 822 565
ERIC (from other libraries) 6 2 14 19 100

LENDING:

TOTAL REQUESTS FROM 2007 2006 2005 2004 2003 2002 2001
OTHER LIBRARIES -08 -07 -06 -05 -04 -03 -02
Articles 915 876 850 758 687 640 346
Books, videos and CD's when
approved by the department
from which it was purchased 1,137 1,273 1,139 767 834 841 535
Total requests from other
libraries 2,052 2,149 1,989 1,525 1,521 1,175 1,187

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2007/2008 Annual Report

ARTICLE REQUEST METHODS:

2007-2008 2006-2007 2005-2006 2004-2005


OCLC* 803 776 749 625
WISCAT* 103 88 100 132
FAX 0 0 1 1
ALA form* 2 1 0 0
Email 0 1 0 0
Telephone 4 5 0 0
Other 3 5 0 0
Total 915 876 850 758
*Please see definitions.

Email
0%
2007-2008
FAX WISCAT
0% 11%
ALA form
0%
Other
0%
Telephone OCLC
Chart 5
1% 88%

OCLC (88%) and WISCAT (11%) comprise the majority of article request methods
(Chart 5).

Books, CD's, etc. Request Methods


2007-2008 2006-2007 2005-2006 2004-2005
ALA form* 2 2 1 1
FAX 0 0 0 1
TELEPHONE 2 4 2 0
OCLC* 583 564 305 224
WISCAT* 543 688 822 508
Other 7 0 9 33
Total 1137 1258 1139 767

*Please see definitions.

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2007/2008 Annual Report

Books, CD's, etc. Request


ALA form
Methods 2007-2008
0%
FAX
0%
WISCAT
Telephone
48% OCLC
0% Chart 6
Other 51%
1%

OCLC (51%) and WISCAT (48%) comprise the majority of book request methods (Chart
6).

Total Items Provided to Other Libraries


2007-08 2006-07 2005-06 2004-05
Total article requests from other libraries 915 876 850 758

Unfilled requests 251 249 206 215

Total articles provided 664 627 644 543

Total book requests from other libraries 1137 1258 1139 767

Unfilled requests 413 407 298 297

Total books provided 724 851 841 470


TOTAL ITEMS PROVIDED TO OTHER LIBRARIES: 1,388 items

DEFINITIONS:

 ALA FORM: An ALA (AMERICAN LIBRARY ASSOCIATION) form is a


form used by Libraries. See an example
www.ala.org/ala/rusa/protools/referenceguide/illformprint.pdf.
 Ariel: Document delivery software that is used in many libraries. Documents
are scanned and sent electronically from library to library usually in PDF
format.
 E-Doc:E-Doc is WILS’ Electronic Document Delivery option.
 OCLC:Founded in 1967, OCLC (Online Computer Library Center) is a
nonprofit, membership, computer library service and research organization.
 REDBOX: A nickname for South Central Library System Delivery Service
(SCLS). It is the Wisconsin Libraries' Delivery Network which is a cooperative
statewide delivery service enterprise comprised of member academic, public,

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2007/2008 Annual Report

school and special libraries. This courier service actually uses ―red boxes‖—
hence the nickname: Redbox.
 WILS: Wisconsin Library Services (WILS) is an independent consortium
offering services to support libraries and other cultural heritage institutions in
the areas of shared bibliographic information, resource sharing, continuing
education, training and information technology.
 WISCAT: The Division for Libraries, Technology and Community Learning
has facilitated resource sharing in Wisconsin for twenty years with the
production of a statewide union catalog of library holdings called WISCAT. It
is a resource sharing tool used by Wisconsin libraries of all types and is very
cost effective.

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2007/2008 Annual Report

Reference and Instruction


Nancy Steinhoff
Assistant Director, Instruction and Reference Librarian

Reference and Instruction, as an integral part of Viterbo University Library, supports the
university mission and curriculum in many ways. In the past fiscal year Reference and
Instruction collaborated with the Viterbo community, nurtured collaborative services
outside of the university, encouraged learning and research in various ways, provided
access to resources, and assessed our activities. Use of electronic tools was a common
element in these activities and in user responses.

Collaboration with the Viterbo Community

Reference researched online images for the Visiting Scholar in Ecumenical Studies,
which enabled him to give a fall public PowerPoint presentation on ―Radical Islam
and the Modern World‖ and a spring presentation on ―Church and State‖. The library
collaborated with IIT in the purchase of RefWorks, an online research management
tool, and conducted fall workshops on its use. In March the library participated in the
campus Health Fair and created a brochure on evaluating health information on the
internet.

Student desire to learn about library resources led


the library to collaborate with the Admissions office
for orientation of transfer students during summer
registrations. The library also participated in
activities during the 2007 Orientation Week with
brief orientations to faculty and students of the
School of Adult Learning and the MBA program.
We offered Tips and Tricks of Research for transfer
students or freshmen students who have completed
the English composition requirement.

Local, Statewide, and National Collaborative Services

The library continued receiving reference questions using Ask?Away, a consortium


of Wisconsin libraries formed in January 2006 to offer email and chat reference
services to library patrons of Wisconsin. Ask?Away email questions go directly to
the Viterbo Reference email account but the 24-hour chat-based live reference is
staffed by librarians outside Viterbo. The service was plagued by a spam problem
that was not solved until midway through the spring semester. The service continued
to be used in spite of problems. During 2007 – 2008 Viterbo librarians sent 141
answers compared to 130 during 2006 - 2007.

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2007/2008 Annual Report

Individual or Group Assistance to Enhance Learning and Encourage


Research for the Entire Viterbo Community.

Instruction
The library instruction classroom, completed last year, continues to be a welcome
addition for instruction. The availability of a separate classroom allowed the library
to experiment with active learning strategies and new technologies. This year
clickers were enabled for the room. When not used by the library, other campus
groups or classroom faculty scheduled the room for a total of 45 times and over 66
hours. It is also a popular study location.

A variety of groups came for library instruction during 2007 – 2008. Chart 1
illustrates the diversity of these people attending library instruction. Undergraduates
form the largest group -- 53%. Graduate students on and off campus are the next
Who Attended Library Instruction largest groups at 30%.
1 Adult Learners are
2007-2008 Adult
Learners another 10%. (Adult
10% Apointment learners may also be
1% Undergraduates.
Graduate students taking
Faculty
campus classes may live
6% Grad -
Undergrad Distance at a distance.) 1% of
53% 14% individual students at
both undergraduate and
Graduates graduate levels sought
16% appointments for
research assistance.

Students in the Nursing Masters and BSN Completion programs received additional
training from faculty who consulted with the library. The library served faculty
through individual appointments, group presentations, or by attending departmental
meetings as library liaisons. The percentages of groups served has remained fairly
consistent for the past 3 years -- undergraduates on campus form the majority group
with adult learners, who are either graduate or undergraduate, forming about one
third of the groups and individuals served.
Chart 2 shows that
LIBRARY INSTRUCTION 1999 - 2008 instruction sessions
2
180 2400
2200
increased to 112 from
160 101 sessions in 2006 –
Number of Sessions

2000
2007. Attendance
Attendance

140 1800
Time Spent

120 1600 increased to. 1529


1400 participants compared to
100
1200
1404 participants in FY
80 1000
2006– 2007. Contact
99/0000/0101/0202/0303/0404/0505/0606/0707/08
Fiscal Year hours declined perhaps
Sessions Contact Hours because of fewer

~ 21 ~
2007/2008 Annual Report

distance classes or better student understanding of technology.

Chart 3 shows
3 TOTAL LIBRARY INSTRUCTION BY TERM
that the fall
1999 - 2008
100 semester has

Number of Sessions
always been the
80
busiest of the
60 academic year.
The sharp
40
decline
20 between
2003/2004 and
0 2004/2005
99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08 indicates when
July/Aug Semester 1 Semester 2 May / June English 103
classes began
scheduling one instruction session instead of two.

Distance Instruction
Instruction was offered to Masters of Education students near their homes in two
states during 2007 – 2008. Viterbo librarians visited three educational research
classes in Iowa and 12 educational research classes in Wisconsin. Charts 4 and 5
reflect off-campus sessions and students taking Educational Research from the School
of Graduate Education. The total sessions are down from six in Iowa last year
because not counted are an additional 6 classes that did not request a traveling
librarian. Sessions are down from 15 in Wisconsin during 2006-2007.

Distant Instruction Attendance Distance Instruction Sessions


4 5 2002 - 2008
2002 - 2008
500 25
400 20
Attendance

300 15
Sessions

2007-2008
2002-03

2003-04

2004-05

2005-06

2006-07

200
2002-03

2003-04

2004-05

2005-06

2006-07

10
07-08

100 5
0 0
Fiscal Year Fiscal Year

Distance student attendance also dropped in the 2007-2008 fiscal year to 209 from a
4-year high of 398 in 2004-2005. Sessions and participants fluctuate over time
because these numbers are determined by admissions to the Masters of Education
Program or by economic conditions outside the library’s control

These charts do not reflect six low-enrollment educational research classes in Iowa
for which the classroom instructors provided the library orientation. The instructors
were aided by a tutorial, an online PowerPoint presentation, online database guides,

~ 22 ~
2007/2008 Annual Report

and handouts sent from Viterbo. In addition the students utilized Viterbo’s
interlibrary loan services, serial resources, and reference assistance.

Five librarians share the majority of instructing. Distance instruction sessions are
divided as equally as possible, but campus instruction is not shared uniformly. The
instruction librarian teaches more than 60% of the campus classes. Next year’s goal
will be to reduce the share of the instruction librarian to 50% or less of campus
sessions and increase the number of campus sessions taught by other librarians.
Reference
During FY 2007/ 2008 the library answered a total of 4013 reference questions,
compared to last year’s
6 Total Reference Questions total of 5164 questions.
The library received
02/03 03/04 04/05 05/06 06/07 07/08 2871 reference
questions, which
involve the use of
5395 4679 5164
3087 4013 library resources and
2013 take the most time to
answer, 898 directional
questions, and 585 questions that dealt with equipment or technology issues such as
printing, computers questions, or software. Chart 6 shows that over a period of six
years the number of questions rises and falls.

Library users are showing a rising preference for electronic communication. Chart 7
shows the three main ways that students and faculty in the distance programs and
campus groups communicate with the library reference desk – walking up, emailing,
or by phoning. 7 Source of Reference Questions by Percent 2002 - 2008
Postal and fax 90%
communications are 83%
81% 82% 80%
available but are
rarely used. 70% 70%
67% 65%
Phone
60%
Although total
numbers of Email 50%
questions have 40%
Walk-
declined,
ups 30%
percentages show 26% 24% 26%
that more than 1/3 20%
13% 14% 12%
of our current users 9% 10%
prefer to 5% 4% 5% 7% 6%
0%
communicate by
phone or email 02/03 03/04 04/05 05/06 06/07 07/08
compared to less
than 1/5 in 2003. In 2003 81% of the questions were asked by people who walked
into the library; today only 65% of questions are from walk-ups. In 2003 13%

~ 23 ~
2007/2008 Annual Report

communicated by email and 5% used the phone. Today 26% of users email reference
services and 9% contact us by phone.

The reference desk was staffed for sixty of the 105 hours the library was open. The
busiest days were Monday and Tuesday during the fall semester and Monday and
Wednesday during the spring semester. The busiest hours were 11am – 5pm. The
busiest weeks vary each year. For the 2007 fall semester the busiest week was week
ten and in the 2008 spring semester the busiest weeks were weeks five and nine.

Services and Resources That Enhance Learning among Campus and


Distance Students

A recent trend in library reference is the addition of electronic reference books


instead of print books because students now search more for online information. We
assessed the Reference Collection and deleted low use dietetic references that are
commonly found online. In January we evaluated electronic reference databases and
reference e-book collections from thirteen companies. We selected three databases --
Naxos Music Library, Oxford English Dictionary, and Oxford Reference Online,
which we will monitor for use in 1-3 years.

We also made a decision to purchase electronic reference books in the coming year
using Gale Virtual Reference platform because the Gale platform allows purchase of
electronic books from a variety of publishers. Oxford electronic books will also be
purchased. In addition we targeted low use references to be removed from automatic
purchasing programs.

We continued to tweak the proxy server, which provides remote access to databases
and electronic references. On our web page we added a second tutorial aimed at
distance students confused about locating the full text of articles and updated web
database guides.

Assessment

The library continues to collaborate with the Viterbo community in creating a culture
of assessment. Librarians provided background information for the self study for the
2008 accreditation review. In the library Reference and Instruction has been
examining how it assesses services and learning and how it keeps these records. An
index of assessments started last year will be refined next year. The library has also
added technology to its assessment tools. This year the library received Audience
Response Systems (clickers) with the intent of using them for future assessments.

The twice-yearly Reference Desk Assessment is now in its 4th year. Every year
students are consistently over 90% satisfied with reference service. We are now
starting to analyze questions to see where information needs are. Technology was a
common theme here also. The one third of the questions received during the Spring
2008 Reference Desk Assessment showed that finding articles in the library or on our

~ 24 ~
2007/2008 Annual Report

databases was a top concern. Common questions were on technology uses and
directional questions within the library

Program assessment of instruction to the Graduate Education program showed that


library resources and services were helpful and useful for the majority of students and
that staff was helpful. Comments indicated that the staff was ―helpful‖, ―friendly‖,‖
knowledgeable‖, and ―welcoming‖; that the databases were accessible and ―easy to
use‖; that articles were available quickly. In other words users consider the library
both high touch and high tech. A happy meeting of people and technology will
continue to motivate the future goals of Instruction and Reference and inspire future
reforms.

~ 25 ~
2007/2008 Annual Report

Outreach and Technology


Kim Olson-Kopp
Outreach and Technology Librarian

Highlights from 2007-2008

An art display celebrating Sister Thea Bowman, a special Franny’s


Customer Appreciation Day event, a variety of materials displays, and
a new library weblog were some of this year’s highlights. In addition to
those special events, we continued with our regular outreach and
technology duties, such as writing Connections columns, writing and
publishing the library’s newsletter, and offering special programs for
our staff and students.

Art & Displays:

In November and December 2008, Rita Magno


and I coordinated with Sister Charlene Smith,
Sister Mary Ann Gschwind, and Sister Jolyce
Greteman of the FSPA to create an art exhibit to
celebrate the life of Sister Thea Bowman. The
FSPA loaned a number of original paintings,
prints, and memorabilia which included awards,
honorary degrees, and even music records. This
popular exhibit was visited by both Viterbo and
FSPA community, and it was publicized on our
website and in Connections.

In Spring 2008, Chancellor William Medland donated an


Italian painted tile by artist Franco Rufinelli depicting Saint
Francis of Assisi. This beautiful tile is located in the glass
display case near the periodicals section. It was originally
given to Dr. Medland during the dedication of the Dancing
Francis statue.

Sheri Lisota, art faculty, and her students began a mural


depicting Viterbo history. It is located in the children’s
literature area of the library on the semi-circle wall. The
mural will be finished in Summer 2008.

Photographs by area photographer Bridgette Magno were displayed in the children’s


literature area for nearly the entire year. In the past, Bridgette’s photos have been
displayed in our art gallery.

~ 26 ~
2007/2008 Annual Report

Material Displays:

This year, I made up a schedule and allowed staff to sign up for a display month. I then
coordinated with them about subject topics, usually focusing on liaison areas, and I
pulled materials, created signs, and advertised the displays in Connections. Here are the
displays near the new books and in the periodicals areas:

Date Subject Co-Coordinator


Sep Banned Books
Oct Domestic Violence Jessica Woods
Nov/Dec New Books Elizabeth Ehr
Jan/Feb Sustainability Dorothy Leonard, Lee Grosskreutz
Feb Poetry/Valentine’s Day Elizabeth Ehr
March Religion Rita Magno
March History Jonathan Hinck
April Careers Marilyn
April Holocaust
April Sociology Jonathan Hinck
April Sexual Assault Awareness Jessica Woods
Month

Children’s Materials Displays:


Date Subject Co-Coordinator
Feb Valentine’s Day
March Dr. Seuss
March Spring
April Award Winners Phyllis Blackstone

Outreach & Programming:

Summer 2007:
 Proseminar Table: We organized a table display during the first day of
Proseminar. Along with handouts, students were able to enter a drawing for a
memory drive, which was then awarded during their afternoon session.
 Star Programs

Fall 2008:
 Dylan Hoffman and Brandy Poltrock each won a Rob Gonzalez CD and a Pura
Vida refillable coffee mug in a drawing held in Franny’s in September. We held
this drawing to welcome students to campus and as a way to promote the Rob
Gonzalez concert.
 Fall Preview Days
 Take a Break @ the Library: This is our semester event where we offer snacks to
give students a boost during finals week.

~ 27 ~
2007/2008 Annual Report

Spring 2008:

 In April, we participated in the popular Health


Fair. Nancy Steinhoff provided information, and I
created a display that discussed the positive and
negative results while using the Internet to search for
health topics. This was a fun event that I hope we
continue doing.
 Mary Simota wanted to find a way to say
―thank you‖ to the numerous Franny’s customers, so
she asked for help in organizing and advertising a
special Franny’s Customer Appreciation Day. This
took place on April 29. Approximately 150
customers attended and enjoyed free coffee
and sweets. Acoustic guitar and key music
was provided by student Kyle Martin. The
following were our prize winners:

o Flash drive: Maria Norberg


o Gift cards: Amy Batteram and Leah
Heram
o Pura Vida mugs: Shawn Sands,
Marybeth Abbott, Katie O’Reilly, Shawn Wedlund, Marlene Fischer, Missy
Klouda
 In May 2008, we again participated in Courtyard Carni, and had a fun Guessing
Game. Due to the threat of rain, this year’s event was held in Mathy Center. Our
game was a ―Guess-How-Many-Pages-Are-In-This-Book‖ and ―Guess-How-Much-
This-Book-Weighs‖ brain teaser. The book was a 1928 United States Catalog with
3,164 pages and a weight of 22 lbs., 9.5 oz. Winner: Kyle Breuning 3,100 pages, won
a 512 MB flash drive and a journal. Jessica Rhode
with 23 lbs., 4 oz. won a Shakespeare action figure
and a journal. This was the third year the library
participated in Courtyard Carni.
 Fall Preview Days
 On April 18, 70+ Eight Graders visited the
library as part of an on-campus tour day.
 Take a Break at the Library: This was our
finals week program. Next year, we will brainstorm
with Franny’s staff for a new idea to help students
through finals.

Columns, Handouts & Flyers:

 Connections Columns: I wrote a library column for the Connections newsletter


every other week during the fall and spring semesters, as well as a few additional

~ 28 ~
2007/2008 Annual Report

columns when asked by Anthony Slaby. Rita Magno, Elizabeth Ehr, Sue Spiker,
and Marilyn Adam also wrote columns.
 Dare to be Wise: I continued writing and editing the library’s newsletter, which is
published three times a year. This year, I pushed more toward electronic delivery,
and the final issue was delivered as an email to all our subscribers. I received
some positive feedback on this and although we’ll continue to offer print versions,
it’s also nice to promote a paperless copy.
 Community Library Resources brochure. PDF online.
 Directions to area libraries.
 Laminated signs for study room signup and new cell phone signs.
 Request for Cataloging form, suggested by Elizabeth Her.
 Other: Bookmarks, Library Facts, numerous promotional signs.

Technology:

 Databases: We had a number of new databases, all of which needed a proxy


server link before adding them to the database web pages. I then promoted each
one by either writing it up on Connections, putting a prominent link on our
homepage, or featuring it in the library newsletter. New databases were the
following: Sage Journals Online, RefWorks, SciFinder Scholar, H.W. Wilson Art
Museum and Image Gallery, Grove Art Online, Oxford English Dictionary,
Oxford Reference, Naxos Music Library.
 Laptops: I continued to promote laptops for in-house use. The laptops are very
popular with students. In one year, the total checkout was 275, or an average of 46
checkouts per computer.
 Library Blog: During the winter, I started a library weblog to promote our
programs and services. It was first hosted at Wordpress, but then I met with
Koshia Campbell and she helped create one on the Viterbo University server. By
Fall 2008, we will have this fully up and running.
 Past and Present Website: The digital library project that is hosted on the Viterbo
server needed a new look for its homepage, so I stepped in and designed one,
based on the advice and suggestions from the WAICU group. Koshia Campbell
then implemented the changes, and the new page is being used.
 Online Tutorial: I created an online video tutorial that is located on our Distance
Learners’ page. This tutorial is the first of what I hope to be many. The subject is
how to help students find full text articles while searching databases.

Collection Development:

 In the fall, I worked closely with all my departments to encourage December


ordering deadlines. This worked out well, with only one or two exceptions.
 I weeded the compact disc collection in order to trim the number of compact discs
that need to be changed for our new display system.
 During Fall 2007, students shelf-read the children’s nonfiction collection. Over
the winter and spring, I was able to study and weed approximately ninety percent
of the nonfiction collection. Over three hundred titles were withdrawn.

~ 29 ~
2007/2008 Annual Report

 In April 2008, I attended a presentation at Murphy Library on the University of


Wisconsin-La Crosse campus about Hmong literature.

Goals for 2008/2009:

 Continue collaborating with Franny’s to offer fun programs and giveaway events.
 Invite a speaker to the library and advertise this campus-wide.
 Consider a new poster promotion, much like the ―Read‖ posters we did in the
past.
 Continue developing the library blog and put links to it on every library webpage.
 Develop additional online video tutorials.
 Update and reorganize the Distance Learners page as well as the Database by
Subject and Vendor pages.
 Finish weeding the children’s nonfiction collection and begin children’s fiction.
 Work with Pat Kerrigan to create displays about academic distinction for the new
Reinhart display case.

Expenses & Statistics:

Previous Totals
2006/2007 Art Expenditures: $998.05
2006/2007 Program/Event Expenditures: (This year was the library’s open house.) $844.78
2005/2006 Program/Event Expenditures: $325.00
2004/2005 Program/Event Expenditures: $505.00
2003/2004 Program/Event Expenditures: $453.59

2007/2008 Outreach & Programming Expenses

Date Event Items Cost


July 07 Proseminar Flash Drive $28.00
July 07 Star Candy $15.00
Sep 07 Franny’s Giveaways Music CDs, Pura Vida Mugs DONATIONS
Finals Week: Take a Break
Dec 07
(Fall)
Food $66.48
Dec 07 Supplies 4 Sign Holders $20.00
Dec 07 Supplies Easel DONATION
Flash Drive $28.00
Franny's Customer
3/22/07 Gift Cards FRANNY’S
Appreciation Day
Pura Vida Mugs FRANNY’S
April 08 Health Fair Handouts $0
Candy $10.00
May 08 Courtyard Carni Flash Drive $28.00
Toys, Journals DONATIONS
Fall Preview Days (six total) Candy $20.00
Finals Week: Take a Break
May 08 Food $55.00
(Spring)
$270.48
TOTAL:

~ 30 ~
2007/2008 Annual Report

Technical Services
Elizabeth Ehr
Technical Services Librarian

Highlights from 2007-2008

The mission of the library is to provide access to services and resources. Technical
Services strives for quality organization of materials through timely cataloging and
physical processing of new materials, as well as ongoing repair and upkeep of the current
collection. We facilitate the weeding and withdrawal of outdated and damaged items to
allow for growth of newer items in the collection. We also face the continual challenge of
standardization and consistency in the system, which is gradually being achieved by
inputting accurate OCLC records, performing quality original cataloging, implementing
basic authority work, and undergoing various clean-up projects to update and enhance
older records.
This was a recovery year for Technical Services. As numbers were down the previous
year due to library construction and other factors, it was important to gain back some lost
ground. Although miraculous changes were not accomplished, some major improvements
were, such as the elimination of the backlog for CDs and scores, and the overall success
of bringing the number of cataloged items back up around the 2,000 mark.
In general, this was a year of developing new strategies for managing the backlog. Next
to the CD and score projects, the most successful example of this was the new Cataloging
Request form.

Staffing
Elizabeth Ehr, Technical Services Librarian
+ 3-5 work study students/volunteers

Ongoing Projects
Work study students and volunteers are a huge part of Technical Services. They do most
of the physical processing of items, which includes typing labels and covering books.
They also work on special ―clean-up‖ projects when they are not processing items. 2007-
08 projects include:
 Table of Contents Enhancements
Since 2000, catalog records have been enhanced with the addition of Table of
Contents information (TOC), which allows items to be searchable by title and/or
keyword. There are now a total of 5,962 TOC enhanced records in the system (up
from 5,386 last year), 576 of which were input this year. This progress has come
about in three ways:
o TOC info is often already present in new records imported from OCLC.
o Cataloger and work study students selectively input TOC info for new
titles when it is not already present.

~ 31 ~
2007/2008 Annual Report

o Work study students retrospectively input TOC info for older records,
with emphasis on the Theater, Literature, and History sections.
Student TOC work was not as prolific this year as it has been in the past, due to
attention and resources focused elsewhere. This will hopefully be remedied in the
coming year.

 Music Resources
Relying on the expertise of a music major work study student has been critical to
the music collection’s ongoing rehabilitation. Since the transfer of 6,369 books
and scores from the old Music Resource Center (MRC) in 2001, the collection has
made steady progress. Recent improvements include:
o Re-Classification, Binding, & Repair
Methodical review of call numbers for scores and CDs, including the
creation of unique cutter numbers for individual composers. At this point
we have seen great improvement through the piano and vocal sections and
into woodwinds (up to M 359). As pieces have been re-classed we have
also ended up with healthier order among concertos (M 1010-1035) and
other spotty areas throughout. In addition, this year the piano pedagogy
section was intensely targeted, resulting in immense improvement in the
area surrounding MT 746.
o Score Backlog
A backlog of gifted and purchased scores had built up over the last few
years, but with the help of an invaluable work study student, it was
entirely eliminated.
o CD Project
A decision was made to re-imagine the management of the CD collection,
which resulted in a project to convert to durable plastic cases housed
behind the Circulation desk, paired with a display table of jewel cases
sporting photocopied graphics. Phase 1 of the project began with all gifted
and purchased CDs, and was accomplished by Mackenzie and work study
students. The next phase will be undertaken on the bulk of the collection
in the coming year using the newly acquired Zebra label printer.

~ 32 ~
2007/2008 Annual Report

Department Name Change


It seemed like an appropriate time to evaluate the department’s title, since Technical
Services is a bit outdated in its terminology, as well as easily confused by non-library
folk (and some library folk) with IIT or other technology departments. A few
brainstormed options included Cataloging, Cataloging and Technical Services (CaTS),
and Cataloging and Collection Maintenance (CCM). In the end though, it felt best that the
change should be direct, simple, and easy to transition – so, starting in July 2008, the new
department name will be Cataloging Services (CatS).

Cataloging Request Form


Since the growth of the backlog, it has become quite common for students and faculty to
request uncataloged items. In the past, how the request was handled usually fell to the
judgment of the staff member handling it, producing varied results. In order to define and
clarify the procedure, a Cataloging Request form was created with Kim’s help. This is a
staff-end form that formalizes cataloging requests and assists Liz in knowing where
priorities lie on any given day. It also reduces the number of items that are checked out
uncataloged, only to end up in Technical Services once again (and not on library shelves).
The form was implemented in August 2007, and a total of 130 items were requested and
cataloged this way, most of them books and DVDs. It has become an efficient way of
ensuring that potential high-use items are available when they need to be.

Outsourcing Possibilities
With an eye towards alternative options for reducing the backlog, Liz attended OCLC’s
live webcast Improving Access through Contract Cataloging on October 23, 2007. This
session was intended to promote OCLC’s outsourcing cataloging service. Requirements
of this service are a minimum of 50 items and all postage paid by the requesting library.
The service might be worth considering, especially for DVDs which would be relatively
lightweight to ship; however, there could be some incompatibility with our current
methods, including the inconvenience of being without an item for at least a month, or
instead, taking the time to send photocopies of items rather than the item itself. Also
potentially problematic is our exportation of bibliographic records upon acquisition,
which means OCLC would be working with items already partially in the system, making
duplicates a concern. In addition, there would be the risk of faculty needing an item that
appears to be available on the system, but is in fact temporarily not in-house.

Authority Work
Authority work has continued, becoming basic and routine, which is due to the success of
various large-scale clean-up projects over the last couple years. Now that the major
messes have been taken care of, day-to-day authority work consists mostly of
consolidating duplicate name headings and eliminating obsolete subject headings.
However, authority work still needs to be implemented within the weeding process – due
to the recent heavy withdrawal load, it hasn’t been time-efficient to check every deleted
heading for matching authority records. As a result, authority records that no longer have
corresponding bibliographic records continue to exist in the system.

~ 33 ~
2007/2008 Annual Report

Interdisciplinary Item Field


As disciplines and departments overlap more and more, it has become desirable to create
an Interdisciplinary field option for item records. This would allow librarians to more
easily search a cross section of materials for any particular subject. The issue was raised
due to concerns involving materials purchased through the new Latin American Studies
grant and how these items could be differentiated from, yet still linked to, those
purchased through World Languages. As a result, Rita created an entirely new item field,
which has begun to be utilized for the Latin American Studies titles. Another collection
that will benefit greatly from the new field is Women’s Studies.

Audiobooks for Recreational Reading


Preliminary thought has been given to future inclusion of digital audiobooks in the
Recreational Reading collection. A number of sites/software now offer online audio
downloads, including iTunes, Audible, and Simply Audiobooks, but one service tailored
specifically for libraries is the NetLibrary eAudiobooks collection from OCLC. A major
benefit of such a service would be providing a popular medium compatible with handheld
digital devices, while forgoing the risks of damaged compact discs that are often the case
with books on CD. However, drawbacks might include lack of control over what titles
NetLibrary provides, as well as collection visibility.

Weeding
Technical Services oversees and facilitates the deletion and withdrawal of unwanted
materials from the library collection. Pearl Street Books, a local used book store, has
continued to sell many of our unwanted materials and return a percentage of the profits.
 Large Withdrawals
It was another year of extensive withdrawals. In total, 2,567 items were removed,
up from 1,454 last year (and 598 the year before). 937 items were withdrawn from
Religious Studies alone, as well as 320 books from Children’s and at least 150
videos & CDs (many due to low use). Because of the large number of deleted
items once again, it was fortunate that Mackenzie was able to facilitate the
withdrawal process for the majority of these materials.
 Nursing Videos
To make space on videos shelves, it was negotiated that all videos purchased by
the Nursing Department would be returned to Brophy, while those purchased by
Adult Learning would remain in the library. A new item code was created for
Adult Learning (64) and added to the appropriate records. There are still lingering
video records that must eventually be deleted from the system, however.
 “Free Book Friday” Cart
Second to Pearl Street Books, this has continued to be the giveaway method of
choice. Turnover from the cart is very high; the most obvious detriment is simply
forgetting to refill and refresh the cart often enough for student satisfaction.

~ 34 ~
2007/2008 Annual Report

Additional Responsibilities
Liz taught or assisted with 2 off-campus library instruction sessions and devoted 10
hours/week to the reference desk. She also continued collection development liaison
work for the English and Women’s Studies departments, as well as purchasing for the
Recreational Reading collection.

Goals: Future Projects


 Integrate new Zebra label printer into workflow
 Implement departmental name change as necessary
 Set weekly goals to increase cataloging productivity
 Integrate authority work into weeding/deletion process
 Reduce cataloging backlog for books, VHS tapes, & DVDs
 Increase TOC enhancements to Theater, Literature, and History sections
 Continue to research & evaluate outsourcing services for cataloging & processing
 Continue to look into audiobook possibilities for Recreational Reading
 Move chosen REC videos closer to Recreational Reading area
 Continue with basic authority work practices & clean-up
 Continue cataloging of gifted artwork per Kim’s request
 Assist with CD system conversion project as necessary
 Inventory and classification of LP record collection?
 Delete NetLibrary older duplicate editions?

~ 35 ~
2007/2008 Annual Report

Collection Statistics
Collection numbers were somewhat stable again this year, due mostly to high
withdrawals. For books, both bib and item totals went down, which is probably a result of
withdrawals (2,567) being slightly higher than items cataloged (2,020).

Item Collection Totals (Item Records) Formats Processed (In Items)


(07/01/07 - 06/30/08)

E-Books 11,881 Scores 11,222 Books 1,002 CDs 237

Scores 595 CD-ROMs 6


Artwork 362 Kits 61
DVD videos 85 Cassettes 6
Books 77,154 Media 6,736
VHS videos 14 Kits 3
Children’s 9,856 Records 2,604
Other 70 Artwork/3-D 2
Videos 2,461
VHS 2,152 Grand Total: 2,020 Items
Reference 4,909 DVD 309
2006-07:
1,390
Curriculum 3,137 CDs 1,352
2005-06:
Recreational Reading 1,091 Cassettes 273 2,308

CD-ROMS 46

Grand Total: 107,416 Items


2006-07: 108,741
2005-06: 109,928

Title Collection Totals (Bib Records)

E-Books 11,881 Scores 6,607

Artwork 365 Kits 15

Books 69,309 Media 5,735


Children’s 9,783 Records 2,375

Videos 2,072
VHS 1,807
Reference 2,240 DVD 265

Curriculum 615 CDs 1,118

Recreational Reading 1,091 Cassettes 136

CD-ROMS 34

Grand Total: 93,912 Titles


2006-07: 93,718
2005-06: 93,161

~ 36 ~
2007/2008 Annual Report

Serials and Archives


Jonathan Hinck Marilyn Adam
Serials & Archives Librarian Assistant Serials Librarian

Highlights from 2007-2008

Archives:
 Cataloging continued, with 21 new bib records created for new collections of
materials for various areas.
 There were 27 in-house visits to the archives from students and faculty for 2007-
2008, up from the previous year. Digitization of materials began as images and
image information from Viterbo was posted to the WAICU Digital web page at
http://archives.exchange.viterbo.edu/.
 Jon worked with Koshia Campbell and Kim Olson-Kopp and participating
members of the WAICU Digital project to develop the web page for the project,
and added 94 images and image information from Edgewood, Ripon, and Viterbo
to the online collection.
 Worked with a WHO (Wisconsin Heritage Online) committee to finalize the
collection development policies for that organization.
 The Indus scanner and CONTENTdm software began to be used to digitize
selections from the collection.

Instruction:
 Jon provided instruction and support for faculty and students in using the Indus
scanner for class and other projects.
 Jon provided on-campus and distance library instruction sessions for
undergraduate and graduate students.
 Jon and Marilyn also provided instruction to patrons at the library reference desk.

Print and electronic resources:


 The library serials committee (Jon, Rita, Nancy and Marilyn) reviewed the
periodicals collection, dropping some titles while adding others. The committee
also continued the process of migrating existing titles from print to electronic
format to enable wider access and searchability. The library now subscribes to 49
online titles (including the online journal Analytic Teaching, which is not a paid
subscription, but a Viterbo publication), up from 9 last year.
 Weeding of print titles and reorganization of the periodicals collection continued,
reducing the need for physical shelf space. Lists of discontinued journals were
reviewed, as were lists of gift titles, based on usage and relevance. As a result,
there was enough space to shelve a number of journals that had been held in
storage, and to shelve the library’s remaining print indexes.
 Backserv activity filled issue gaps in the print collection, while donations of
weeded titles from Viterbo were sent to other libraries worldwide.

~ 37 ~
2007/2008 Annual Report

 The number of online journals available through aggregator databases continued


to grow, as did usage for many databases.

Professional development:
 Jon served as web page administrator, newsletter editor, and conference planner
for the Wisconsin chapter of the Catholic Library Association. Jon also continued
as a member of the Catholic Library Association’s web page committee, and won
a national award for excellence from the CLA for the Wisconsin Chapter
newsletter.
 Jon was also a member of the Collection Development Committee for the
statewide Wisconsin Heritage Online (WHO) digital collections consortium.
 Marilyn and Jon kept abreast of the latest developments in their areas through
professional literature and other resources, while Marilyn took online courses
covering spreadsheet and database skills.

Campus services and activities:


 Jon participated in meetings and activities of the Administrative Assembly.
 Jon served as the library liaison for the Criminal Justice, Education, History, and
Sociology departments, while Marilyn worked as the liaison with Career Services
to determine student needs and assist with the selection and promotion of Vault, a
new career database.

Staffing:
 Jon - Serials and Archives Librarian.
 Marilyn - Assistant Serials Librarian.
 Four student workers were hired to work in the Serials and Archives offices.
 Dan Nelson selected and scanned images, and entered informational metadata, for
the emerging WAICU Digital project.

Archives
Shelf space containing archival materials:

Archives Physical Space


200

150

100

50 Linear feet added

0 Total linear feet

~ 38 ~
2007/2008 Annual Report

The total amount of physical material, in linear shelf space, continued to grow in the Archives.

Number of archives bib records:

Archives bibliographic records

1,600 1,440 1,461


1,400 1,295 1,297 1,309

1,200
1,000
Number of 800
Records
600
400
200
0
0
2002- 2003- 2004- 2005- 2006- 2007-
2003 2004 2005 2006 2007 2008

The number of bibliographic records, which make the archives collection searchable
online through the library catalog, also continued to grow as new material was acquired
and cataloged.

Continuations
Continuations Budget and expenditures:

Continuations Budget and Expenses


$17,000.00
$16,800.00
$16,600.00
$16,400.00
$16,200.00
$16,000.00 Continuations budget
$15,800.00
Continuations expenditures
$15,600.00
$15,400.00
$15,200.00
$15,000.00
2004-2005 2005-2006 2006-2007 2007-2008

This chart shows the amount allotted and the amount spent for continuations, or standing

~ 39 ~
2007/2008 Annual Report

order titles, over the past four fiscal years. These include reference, career, and general
collection titles.

Number of titles and copies:

Continuations Titles and Copies


180
160
140
120
100
Copies received
80
Titles received
60
40
20
0
2004-2005 2005-2006 2006-2007 2007-2008

This chart shows the total number of continuations titles, as well as copies, received for
the past four years. The number of titles and copies has fluctuated due to frequent re-
evaluation of the collection.

Electronic Resources
Number of full-text journals available online:

Number of Online Journals


60000

50000

40000

30000

20000

10000

0
2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Number of unique journals Number of total journals

~ 40 ~
2007/2008 Annual Report

This chart, which references information below, shows a generally progressive increase in the
number of ―unique‖ journals (titles that appear in one or more of the databases) offered online
in all databases. The number of total journals references to all journals in all databases,
including those that are duplicated in multiple databases.

BioOne usage:

BioOne
2500
Number of searches
2000
Number of search results
1500
Number of documents
1000 retrieved
Number of abstracts
500 retrieved
Total number for above and
0 other use types
2004-2005 2005-2006 2006-2007 2007-2008

This chart covers usage for the BioOne database over the past four years.

EBSCOhost: All Databases:

All EBSCOHost Databases: Number of


Sessions & Searches
350,000
300,000
250,000
200,000
150,000
100,000
50,000
0

Number of sessions Number of searches

There has been a steady increase in usage for all EBSCOhost databases since the 2001-

~ 41 ~
2007/2008 Annual Report

2002 school year, as this chart, which references statistics below, shows. Many databases
were acquired by the library in the years after 1999.

All EBSCOHost Databases: Articles &


Abstracts Retrieved
150,000
100,000
50,000
0

Number of full-text articles retrieved Number of abstracts retrieved

Despite a brief downturn before 2002, there has been, since then, a generally progressive
increase in the number of abstracts and full-text documents obtained from all EBSCOhost
databases combined, as this chart shows.

EBSCOhost: Academic Search Premier:

Academic Search Premier


100,000

80,000

60,000

40,000

20,000

0
2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Number of sessions Number of searches


Number of full-text articles retrieved Number of abstracts retrieved

Above are various usage indicators for the EBSCOhost database Academic Search
Premier, which provides full-text coverage for scholarly publications in many subjects
and which the library started in 2003.

~ 42 ~
2007/2008 Annual Report

EBSCOhost: CINAHL:

CINAHL
50000
40000
30000
20000
10000
0
2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Number of sessions Number of searches


Number of full-text articles retrieved Number of abstracts retrieved

Above are various usage indicators for the EBSCOhost CINAHL database, which
indexes and provides full-text coverage for journals in nursing, allied health and other
related areas and which and which the library started in 2003.

EBSCOhost: Humanities International Index:

Humanities International Index


5000
4000
3000
2000
1000
0
2003-2004 2004-2005 2005-2006* 2006-2007 2007-2008

Number of sessions Number of searches


Number of full-text articles retrieved Number of abstracts retrieved

Above are various usage indicators for the EBSCOhost database Humanities International
Index, which indexes and provides full-text coverage for journals, books and other
important reference sources in the humanities and which the library started in 2003.
*Only statistics from December 2005 through June 2006 are available for the 2005-2006
period.

~ 43 ~
2007/2008 Annual Report

EBSCOhost: MLA International Bibliography:

MLA International Bibliography


6000

5000 Number of sessions


4000
Number of searches
3000

2000 Number of full-text articles


retrieved
1000
Number of abstracts
0 retrieved
2005-2006 2006-2007 2007-2008

Above are various usage indicators for the EBSCOhost database MLA International
Bibliography, which offers a detailed bibliography of journal articles, books and
dissertations and which the library started in 2005.

EBSCOhost: PsychArticles:

PsychArticles
14,000
12,000 Number of sessions
10,000
8,000 Number of searches
6,000
Number of full-text articles
4,000 retrieved
2,000 Number of abstracts
0 retrieved
2005-2006 2006-2007 2007-2008

Above are various usage indicators for the EBSCOhost’s PsychArticles, a American
Psychological Association database which provides access to searchable full-text, peer-
reviewed scholarly, and scientific articles in psychology and which the library started in
2005.

~ 44 ~
2007/2008 Annual Report

EBSCOhost: PsychInfo:

PsychInfo
16000
14000
Number of sessions
12000
10000
8000 Number of searches
6000
4000 Number of full text articles
retrieved
2000
0 Number of abstracts
retrieved
2003- 2004- 2005- 2006- 2007-
2004 2005 2006 2007 2008

Above are various usage indicators for the EBSCOhost database PsychInfo, which
provides indexing and abstracts for articles, book chapters, dissertations and books on
behavioral and psychological topics, including social work, and which the library started
in 2003.

EBSCOhost Electronic Journals Service (EJS) session usage report:

EJS is a database the library provides as a searchable interface for the library’s growing
number of online subscriptions.

User sessions (2007-2008): ......................................................................................... 1,745


Journal Views (2007-2008): .......................................................................................... 951
Issue Views (2007-2008): .............................................................................................. 258
Article abstract views (2007-2008):................................................................................. 54
Article full text views (2007-2008): ........................................................................... 1,425
Browse searches (2007-2008): ........................................................................................... 6
Journal searches (2007-2008): ......................................................................................... 55
Article searches (2007-2008): ............................................................................................ 7

~ 45 ~
2007/2008 Annual Report

FirstSearch: ArticleFirst searches:

ArticleFirst Searches
530

428

245
220

114
31

2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Above are the total number of searches conducted by patrons using ArticleFirst, an
OCLC FirstSearch database which covers titles in business, the humanities, medicine,
social science, and other areas, and which this library started in 2002.

FirstSearch: Dissertation Abstracts

Dissertation Abstracts Searches


90 81
80
70
60
Number of 50
Searches 40
30 22 24 24
18 20
20
10
0
2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Above are the total number of searches conducted by patrons using Dissertation
Abstracts, an OCLC FirstSearch database which indexes dissertations and theses from
institutions in Europe and North America and which the library has received since 2002.

~ 46 ~
2007/2008 Annual Report

FirstSearch: Wilson Select Plus

Wilson Select Plus


450
400
Number of Full-Text Articles

350
300
250
200
150
100
50
0
2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08

Above are the total number of searches conducted by library staff using Wilson Select
Plus, a pay per view service from OCLC FirstSearch which searches and provides full-
text articles in journals in science, humanities, education, and business, and which the
library has received since 2001.

FirstSearch: WorldCat

WorldCat Searches
10,000
9,000
8,000
Number of Searches

7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Above are the total number of searches conducted by library staff and patrons using
WorldCat, a service from OCLC FirstSearch which serves as a catalog of books, web
resources, and other material in libraries nationwide and worldwide, and which the
library has received since 2001.

~ 47 ~
2007/2008 Annual Report

Grove Music:

Grove Music
30000
Sessions
25000
Full content units
20000 requested

15000 Web pages requested

10000 Hits

5000
Queries
0
2003- 2004- 2005- 2006- 2007- Full content units
2004 2005 2006 2007 2008 reached from browse

Above are various use statistics for Grove Music, an online version of the New Grove
Dictionary of Music & Musicians which covers aspects of music, music history, opera,
and performance, which includes links to external sites that provide digital sound clips,
and which the library has received since 2003.

Grove Art:

Grove Art
12000
Sessions
10000
Full content units
8000 requested
Web pages requested
6000
Hits
4000

2000 Queries

0 Full content units


2006-2007 2007-2008 reached from browse

Above are various use statistics for Grove Art, which the library received the past couple

~ 48 ~
2007/2008 Annual Report

years. Grove Art Online comprises the full text of The Dictionary of Art and The Oxford
Companion to Western Art.

Oxford Reference Online:

Sessions (logins, 2007-2008): ..........................................................................................124


Full content units requested (2007-2008): .......................................................................223
Web pages requested (2007-2008): .................................................................................912
Hits (2007-2008): ..........................................................................................................6,879
Queries (searches, 2007-2008): .......................................................................................313
Full content units reached from browse (2007-2008): .......................................................13

Oxford English Dictionary session usage report:

Sessions (logins, 2007-2008): ..........................................................................................101


Full content units requested (2007-2008): .......................................................................261
Web pages requested (2007-2008): .................................................................................410
Hits (2007-2008): ..........................................................................................................9,006
Queries (searches, 2007-2008): .......................................................................................322
Full content units reached from browse (2007-2008): .......................................................47

InfoTrac (Gale): All Databases:

All InfoTrac Databases


14,000
12,000
10,000 Total sessions
8,000 Total full text
6,000
Total retrievals
4,000
Total searches
2,000
0
2001- 2002- 2003- 2004- 2005- 2006- 2007-
2002 2003 2004 2005 2006 2007 2008

Above are use statistics for all InfoTrac databases combined.

~ 49 ~
2007/2008 Annual Report

InfoTrac: Business and Company Resource Center:

Business and Company Resource Center


7000
6000
5000
Total sessions
4000
Total full text
3000
Total retrievals
2000
Total searches
1000
0
2004-2005 2005-2006 2006-2007 2007-2008

Above are use statistics for Gale’s Business and Company Resource Center over the past
three years. This database finds detailed company and industry news and information.

InfoTrac Expanded Academic ASAP:

Expanded Academic ASAP


Total sessions Total full text Total retrievals Total searches

2,281
2,079

1,548 1,559 1,485


1,443
1,326
1,156 1,1021,101 1,074
845

332 407
308
179

2004-2005 2005-2006 2006-2007 2007-2008

Above are use statistics over the past three years for Gale’s Expanded Academic ASAP
database. This database provides full-text coverage of journal articles in all academic
areas. Usage of this database has declined as Academic OneFile is now preferred. (See
below for OneFile statistics.)

~ 50 ~
2007/2008 Annual Report

InfoTrac:

General Onefile
1400
1200
1000
800
600
400
200
0
2004-2005 2005-2006 2006-2007 2007-2008

Total sessions Total full text Total retrievals Total searches

Above are use statistics over the past three years for Gale’s OneFile database. This
database provides access to news and periodical articles on a wide range of topics.

InfoTrac: Academic OneFile session usage report:

Academic OneFile is s source for peer-reviewed, full-text articles from the world's
leading journals and reference sources.

Total sessions (2007-2008): ...........................................................................................1167


Total full text (2007-2008): .............................................................................................828
Total retrievals (2007-2008): .........................................................................................1789
Total searches (2007-2008): .........................................................................................1,230

InfoTrac: Informe:

Informe
160
140
120
100
80
60
40
20
0
2004-2005 2005-2006 2006-2007 2007-2008

Total sessions Total full text Total retrievals Total searches

~ 51 ~
2007/2008 Annual Report

Above are use statistics over the past three years for Gale’s Informe database. This
database, created for Spanish-speaking users, provides indexing, images, and full text of
popular Hispanic magazines.

InfoTrac Literature Resource Center session usage report:

Literature Resource Center

4000

3000

2000

1000

2004-2005
2005-2006
2006-2007
2007-2008

Total sessions Total full text Total retrievals Total searches

Above are use statistics over the past three years for Gale’s Literature Resource Center
database. This database provides access to biographies, bibliographies, and critical
analyses of authors from various ages and literary disciplines.

Issues and Controversies:

Issues and Controversies


3500
3000
2500
2000
1500
1000
500
0
2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Visits Searches Total requests

Above are use statistics, since 2002, for Issues and Controversies, A source of current, in-depth
and objective information on prominent and widely debated issues.

~ 52 ~
2007/2008 Annual Report

JSTOR:

JSTOR
5000
4500 Total titles browsed
4000
3500
Total citations browsed
3000
2500
2000 Total articles viewed
1500
1000
500 Total articles printed
0
2005-2006 2006-2007 2007-2009 Total searches

Above are use statistics for JSTOR, which the library recently began accessing, which
offers researchers in the Arts and Sciences the ability to retrieve high-resolution, scanned
images of journal issues and pages as they were originally designed, printed, and
illustrated. JSTOR is not a current issues database, as there is a 1 to 5 year gap between
the most recently published journal issue and the content available in JSTOR. As this
chart shows, use has increased the past year and has allowed the library to release many
print journals that otherwise would have required shelf space.

ProQuest: All Databases:

All ProQuest Databases


70000
60000 Total searches
50000
40000 Citation and abstract
30000
20000 Any full text format
10000
0 Total documents
delivered
2000- 2001- 2002- 2003- 2004- 2005- 2006- 2007-
01 02 03 04 05 06 07 08

Above are various use statistics for all ProQuest databases combined since 2000. Many
of the ProQuest databases the library currently receives were started after 2000.

~ 53 ~
2007/2008 Annual Report

ProQuest: Criminal Justice Periodicals:

ProQuest Criminal Justice Periodicals


4,000
3,500
3,000
2,500
2,000
1,500
1,000
500
0
2004-2005 2005-2006 2006-2007 2007-2008

Total searches Citation and abstract Any full-text format

Above are use statistics for ProQuest’s Criminal Justice Periodicals database over the
past four years. This database provides access to a collection of U.S. and international
criminal justice journals in law enforcement, corrections administration, drug
enforcement, rehabilitation, family law, and industrial security.

ProQuest: Ethnic NewsWatch session usage report:

Ethnic NewsWatch
5,000

4,000

3,000

2,000

1,000

0
2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Total searches Citation and abstract Any full-text format

Above are use statistics for the past four years for ProQuest’s Ethnic NewsWatch, a
database containing full-text articles from newspapers, magazines and journals from
ethnic, minority and native presses in various languages.

~ 54 ~
2007/2008 Annual Report

ProQuest: Education Journals:

ProQuest Education Journals


10,000
8,000
6,000
4,000
2,000
0

2003-2004
2004-2005
2005-2006
2006-2007
2007-2008

Total searches Citation and abstract Any full-text format

Above are use statistics for the past four years for ProQuest’s Education Journals, a
database containing full-text articles from journals in education and related fields.

ProQuest: Newspapers:

ProQuest Newspapers
8,000
7,000
6,000
5,000
Total searches
4,000
Citation and abstract
3,000
Any full-text format
2,000
1,000
0
2004-2005 2005-2006 2006-2007 2007-2008

Above are use statistics for the past three years for ProQuest’s Newspapers database,
which provides full text coverage for state, national, and international newspapers.

~ 55 ~
2007/2008 Annual Report

ProQuest: Nursing Journals

ProQuest Nursing Journals


7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
2003-2004 2004-2005 2005-2006 2006-2007 2007-2008

Total searches Citation and abstract Any full-text format

Above are use statistics for the past three years for ProQuest’s Nursing Journals database,
which provides full-text acess to trade and scholarly publications in nursing and allied
health.

ProQuest: Wilson Education Abstracts:

Wilson Education Abstracts


5,000
4,000
3,000
2,000
1,000
0

2003-2004
2004-2005
2005-2006
2006-2007
2007-2008

Total searches Citation and abstract Any full-text format

Above are use statistics for the past three years for ProQuest’s Wilson Education
Abstracts database, which provides full text coverage and images for publications in
areas including adult education, home schooling, language and linguistics, special
education, and other related subject areas.

~ 56 ~
2007/2008 Annual Report

Science Direct:

Science Direct
4,500
4,000
3,500
3,000 Total searches
2,500
2,000 Total documents retrieved
1,500
1,000 Total summaries and
500 abstracts retrieved
0
2005-2006 2006-2007 2007-2008

Above are various use statistics for the past three years for ScienceDirect, a database
which contains over 25% of the world's science, technology and medicine full text and
bibliographic information.

Serials Solutions full-text list session usage:

Serials Solutions Usage


40,000
30,000
20,000
10,000
0

2003-2004
2004-2005
2005-2006
2006-2007
2007-2008

Total title searches Total browse searches Total searches*

Through the library’s Serials Solutions lists, users are able to search and access journals
available online in various databases. * = Includes above and other types of searches.

Naxos Music Library usage report:


Total login sessions (April-June 2008): ...........................................................................111
Total music clips streamed (April-June 2007-2008): ......................................................536
Total login time in approx. hours (April-June 2008): ........................................................98

~ 57 ~
2007/2008 Annual Report

Cabell’s Directories usage report:


Times accessed (May-June 2008): .......................................................................................1

Annual Reviews online titles usage report:


Table of Contents (2007-2008): .........................................................................................12
Abstracts (2007-2008): ......................................................................................................92
References (2007-2008): ......................................................................................................0
Full-text html requests (2007-2008): .................................................................................12
Full-text pdf requests (2007-2008): ...................................................................................10
Full text total requests (2007-2008): ..................................................................................22

Cabell’s Directories usage report:


Times accessed (May-June 2008): .......................................................................................1

Art Museum Image Gallery usage report:


Searches (2007-2008): .....................................................................................................682
Items retrieved (2007-2008): ......................................................................................12,213
Full text (2007-2008): ..........................................................................................................0
Abstracts and citations (2007-2008): ..........................................................................12,213

SciFinder Scholar usage report:


Activity (2007-2008): ......................................................................................................181

Refworks usage report:


Total users (August 2007-June 2008): .............................................................................112
Total references (August 2007-June 2008): ..................................................................1,875

Serials Subscriptions
Our review of gift subscriptions resulted in the weeding of 37 journals we had been
receiving from UWL and 10 journals we had been receiving from the Viterbo Chemistry
department. 25 direct subscriptions were also discontinued and weeded. We continue to
share our weeded journals with other libraries though the Backserv (which is an Internet
listserv devoted exclusively to the informal exchange of periodicals). Many issues are
also donated to the La Crosse County Jail.

Backserv participants do not pay for journals but do pay shipping expenses by sending
the postage stamps to the donor library. With our aggressive weeding program we had a
large stockpile of stamps. Many of those stamps were given to Sr. Loretta in the mail
room, who used the stamps to cover some of the library’s outgoing postage. This
resulted in a savings of over $1300 in the library postage budget.

Our journals come as paid subscriptions and as gift subscriptions. We have become
much more selective in the gifts that we accept, and continue de-selection and weeding as
indicated by usage and appropriateness for this academic library.

~ 58 ~
2007/2008 Annual Report

Along with the trend in individual electronic subscriptions, libraries also work with
consortiums to maintain access and affordability. For example, we have cancelled 12
print journals that are now available through the Sage database. We no longer have any
microform subscriptions and have weeded all microfilm and microfiche, with the
exception of ERIC documents.

Backserv activity:

NUMBER OF JOURNALS SENT/RECEIVED ON BACKSERV

2000

1500

1000 Journals Sent

500 Journals Received

0
2002/2003 2003/2004 2004/2005 2005/2006 2006/2007 2007/2008

There was an increase in number of journals sent out on the Backserv this year due to our active weeding
program, especially in discontinued titles

Serials holdings:

PRINT AND ELECTRONIC SUBSCRIPTIONS

600
500
400
300
200 PRINT
100
ELECTRONIC
0

This graph illustrates the continued decline of the number of journals in print format and in increase in individual
electronic holdings.

~ 59 ~
2007/2008 Annual Report

SOURCES OF SERIALS HOLDINGS

1400
Number of gift subscriptions
1200
1000
800 Number of donated titles from
UW-L
600
400 Number of discontinued titles
200
0 Total number of titles

Number of current subscriptions

This graph gives an overview of all serials holdings. The increase in discontinued titles is mainly due to 39 titles
going from print to online only. We now receive only 14 titles from UW-L, compared to 93 from 2003-2004.

JOURNAL DEPARTMENTAL USE BY DEPARTMENT BY YEAR


(ALL FORMATS)

2000
1800
1600
1400
1200
1000
800 2004-2005
600 2005-2006
400
200 2006-2007
0 2007-2008
Physics
Art

Education

Math
Music
Nursing
Nutrition

Theatre
Philosophy
Business

Environment

Political Science

World Languages
Biology

Chemistry

General
History

Religious Studies

Sociology

Women’s Studies
English

Psychology
Computer Science

Social Work
Criminal Justice

Library Science

There was decreased usage of journals as magazines classified as subject ―general‖ as a result of 17 magazines
being moved to the Franny's Café as well as a decline in use of general interest magazines (such as Time,
Newsweek, etc.). The Physics and Political Science catagories have also been merged with other departments.
Art journals have been routed to the Art Reading room, resulting in heavy usage of those titles.

~ 60 ~
2007/2008 Annual Report

JOURNAL DEPARTMENTAL COSTS BY DEPARTMENT BY YEAR (ALL FORMATS)

$9,000.00
$8,000.00 1998/99
$7,000.00 1999/2000
$6,000.00
$5,000.00 2000/01
$4,000.00 2001/02
$3,000.00
2002/03
$2,000.00
$1,000.00 2003/04
$- 2004/05
2005/06
2006/07
2007/08

$25,000.00
1998/99
$20,000.00
1999/2000
$15,000.00 2000/01

$10,000.00 2001/02
2002/03
$5,000.00
2003/04
$- 2004/05
2005/06
2006/07
2007/08

~ 61 ~
2007/2008 Annual Report

$8,000.00
$7,000.00 1998/99
$6,000.00
1999/2000
$5,000.00
$4,000.00 2000/01
$3,000.00 2001/02
$2,000.00 2002/03
$1,000.00
2003/04
$-
2004/05
2005/06
2006/07
2007/08

The above graphs illustrate the dollar amount spent by department from the Serials budget. They do not include journal titles
which are included in databases such as Sage, but do include individual electronic subscriptions and print subscriptions.

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2007/2008 Annual Report

Acquisitions
Deb Friet, Acquisitions Coordinator

Highlights from 2007-2008

This report is intended to provide a general description of the Acquisitions Department


and the services it provides for the library and to Viterbo University. This report is for
the fiscal year July 1, 2007 to June 30, 2008.

The Acquisitions Department is comprised of one part-time employee, Deb Friet,


working 16 hours per week. The main priority of the Acquisitions Department was, once
again, to attain as many department orders as possible, ordered and received, in the first
half of the year. The order cut-off date for submitting department orders was set for
December 15, 2006. Special orders, rush orders and lost/missing items were ordered on
an as-needed basis in the second half of the fiscal year.

Latin American Studies Grant

Viterbo University will offer a Latin American Studies Program beginning Fall, 2008. A
grant was used by World Languages faculty to purchase resources to support the
curriculum. During the fiscal year, the Acquisitions Department began ordering titles for
the Latin American Studies Grant, assisting Dr. Smuksta, Chair, and other faculty
members in title verification, ordering resources, submitting all invoices for payment of
resources, tracking the ordering process, rush ordering and rush processing of materials.
Four hundred and two titles were ordered and processed by the Acquisitions Department
for the Latin American Studies Program.

Financial Operations

 Continued monthly reconciliation of library fund balances to quickly identify


and resolve discrepancies with the Business Office.
 Concluded another smooth fiscal close for FY06/07.

Vendor and Business Relations

All vendors were assessed at the beginning of the 2007-2008 fiscal year. While there
were some changes in the blanket purchase order amounts, all vendors from the previous
year were kept in place. Barnes & Noble, a local vendor was utilized for rush items and
regular acquisition orders. Throughout the year new vendors were added to establish
accounts that offered hard to find items.

The goal for the coming year is to reevaluate priorities and resources to best
accommodate a fast-changing environment while at the same time continuing to offer
high-quality services in support of collection development.

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