6/27/2019 Gmail - Bus Ticket - Pune to Hyderabad on Sun, 23 Jun 2019 and Rate Your Experience

Sarthak Android <[email protected]>

Bus Ticket - Pune to Hyderabad on Sun, 23 Jun 2019 and Rate Your Experience
1 message

Paytm <[email protected]> 22 June 2019 at 19:39

To: [email protected]

0120 4880880
BUS 24X7 Bus Helpline

PNR Ticket ID Order ID

30299365 TS190622193812992110QHEB 8565396288

Departure Arrival

PUNE HYDERABAD
7:30 PM 5:30 AM
Sun, 23 Jun 2019 Mon, 24 Jun 2019

Bus Operator Name

SRS Travels and Logistics Private Limited
2+2, SCANIA MULTI-AXLE SEMI SLEEPER, AC, VIDEO

Boarding Point
Katraj - Wonder City

Dropping Point
Lakdikapool S R S Travels

Reporting Time Boarding Time

7:15 PM 7:30 PM

Operator Contact Number

9320008487 02024364727 02024364728

Landmark
Near Wonder City Building

TRAVELLER DETAILS

Name Gender Seat No

https://mail.google.com/mail/u/2?ik=ef446756e6&view=pt&search=all&permthid=thread-f%3A1637050009297861073&simpl=msg-f%3A16370500092… 1/3
6/27/2019 Gmail - Bus Ticket - Pune to Hyderabad on Sun, 23 Jun 2019 and Rate Your Experience

Sarthak Palkar Male 24

FARE & PAYMENT DETAILS

Total Fare 1050

Promo Applied BUS150

How likely is it that you would recommend Paytm to a friend or a colleague?

0 1 2 3 4 5 6 7 8 9 10
Very Unlikely Very Likely

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Cancellation Policy:
a. Refund policy mentioned above is indicative. The actual cancellation charges are determined by bus
operators and bus providers at the actual time of cancellation. Paytm has no role in governing cancellation
charges.
b. Cancellation charges are calculated on the actual fare of the ticket, if any discount coupons are used while
purchasing the ticket, the discounted value would be used to calculate the refund amount when a ticket is
cancelled.
c. Partial cancellation of tickets in the same order is not allowed.

Hours before Departure Refund percentage

https://mail.google.com/mail/u/2?ik=ef446756e6&view=pt&search=all&permthid=thread-f%3A1637050009297861073&simpl=msg-f%3A16370500092… 2/3
6/27/2019 Gmail - Bus Ticket - Pune to Hyderabad on Sun, 23 Jun 2019 and Rate Your Experience

Hours before Departure Refund percentage

Between 0 Hrs. to 4 Hrs. No Cancellation

Between 4 Hrs. to 12 Hrs. 50%

Between 12 Hrs. to 24 Hrs. 80%

Between 24 Hrs. to 168 Hrs. 85%

Between 168 Hrs. to 720 Hrs. 85%

Terms and Conditions:

Paytm is only a bus ticket booking platform. It does not operate bus services of its own. In order to provide a
comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many bus
operators and service providers. Paytm’s advice to customers is to choose bus operators they are aware of
and whose service they are comfortable with. This site is for consumer use only. Any travel agent/tour
operator/consolidator/aggregator should not use this site for individual/ group bookings. In the event of
bookings by any travel agent/tour operator/consolidator/aggregator through the Site are detected, the
Company reserves the right, including without limitation, to cancel such bookings immediately without any
notice to such travel agent/tour operator/aggregator/consolidator and/or to withhold payments/commissions
thereto. The various discounts and offers mentioned on the Site are applicable to the Consumer for the
purposes of end use only.

Paytm is responsible for:

a. Issuing a valid ticket (a ticket that will be accepted by the bus operator) for it’s network of bus operators.
b. Providing refund and support in the event of cancellation.
c. Providing customer support and information in case of any delays / inconvenience.

Paytm is not responsible for:

a. The bus operator’s bus seats etc not being up to the customer’s expectation.
b. The bus operator canceling the trip due to unavoidable reasons.
c. The baggage of the customer getting lost / stolen / damaged.
d. The bus operator changing a customer's seat at the last minute to accommodate a lady / child.

https://mail.google.com/mail/u/2?ik=ef446756e6&view=pt&search=all&permthid=thread-f%3A1637050009297861073&simpl=msg-f%3A16370500092… 3/3