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Cavite State University: College of Education Home Economics, Vocational and Technical Education Department

The document is a practicum learning journal from a student assigned to work in the dining department of the Royale hotel. In their journal, the student describes their tasks of helping set up tables, deliver orders, and wash dishes. They observe that the waiters are accommodating and quick but some restaurant standards are not followed and some equipment is broken. The student encounters difficulties communicating with other interns from a different university and being instructed by them. Their overall learning experience is that working in a hotel dining area is challenging due to sensitive guests but remaining calm, relaxed and attentive is important.

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Patricia Camille Villamater Malimban
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89 views3 pages

Cavite State University: College of Education Home Economics, Vocational and Technical Education Department

The document is a practicum learning journal from a student assigned to work in the dining department of the Royale hotel. In their journal, the student describes their tasks of helping set up tables, deliver orders, and wash dishes. They observe that the waiters are accommodating and quick but some restaurant standards are not followed and some equipment is broken. The student encounters difficulties communicating with other interns from a different university and being instructed by them. Their overall learning experience is that working in a hotel dining area is challenging due to sensitive guests but remaining calm, relaxed and attentive is important.

Uploaded by

Patricia Camille Villamater Malimban
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CvSU Vision CvSU Mission

The premier Cavite State University


shall provide excellent,
university in historic
Republic of the Philippines equitable and relevant
Cavite recognized for
excellence in the CAVITE STATE UNIVERSITY educational opportunities in the
development of morally Don Severino de las Alas Campus arts, science and technology
through quality instruction and
upright and globally Indang, Cavite relevant research and
competitive individuals.  (046) 8620-290/ (046) 4150-013 loc 221 development activities.
www.cvsu.edu.ph It shall produce
professional, skilled and
morally upright individuals for
global competitiveness.
COLLEGE OF EDUCATION
Home Economics, Vocational and Technical Education Department

PRACTICUM LEARNING JOURNAL

Name Patricia Camille V. Malimban Course: BSHRM4-6


Establishment and Department Assigned: Royale
Inclusive Dates of Training: Start______________________ End____________________

Instruction: Using the form below, indicate your specific assigned tasks in the
department, your observed strengths and weaknesses, problems encountered and
learning experiences.

In this department, I am  Help the waiters and food attendants in setting up the
assigned to do the table
following tasks:  We set up the buffet tables for the wedding
 I helped the waiter to deliver the customer’s order
 I wash the water goblets and high ball
 We assist the guests’ during their alumni home coming

Observed strengths of the  The waiters and food attendants are very accommodating
department: to the guests
 They move quickly
 They are very attentive in complying to the guests’ needs

Observed weaknesses of  There are some restaurant standards that they were not
the department: able to follow
 Some of the restaurant equipments have broken parts yet
they are still used in serving
Problems Encountered (if,  The F&B department, particularly the dining area where I
any) belong has 11 OJT, and they are all from Isabela State
University. I found it hard to communicate and ask for
their assistance because they are from different place.
There are also times wherein I cannot do my thing in
serving the guests because they are noticing and
instructing me what to do.

Learning Experiences  To be assigned in the dining area of a hotel is really a


difficult and challenging task to do. You might encounter
sensitive guests. But whatever attitude they have, you
must remain calm, relaxed and attentive in giving them
their needs and a comfortable dining.

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