INTERNATIONAL ROAMING (IR) HELPFUL TIPS 01. Ensure that the country you are visiting is supported on Jio International roaming * Unlimited IR Recharge plan is applicable in 20 countries * Global IR Recharge plan is applicable in 170 countries * Post Paid Pay Go plans will work in all 170 countries Visit here - http://tiny.jio.com/IRinfo to view the list of countries supported 02. Restart your handset 15 Minutes after International Roaming recharge 03. If you have purchased a Prepaid IR Recharge pack, the validity starts with the first instance of IR usage in International Roaming location i.e. a Voice call or SMS or Data usage. 04. If you have a Postpaid connection you can activate IR via Self-care and enhance your credit limit by visiting here - http://tiny.jio.com/login 05. Ensure Call forwarding is disabled. 06. You can conserve on mobile data usage by following these tips: * Disable auto sync/download of Photos and files to Cloud applications such as Google Photos, Google Drive, Drop box, Whatsapp, Facebook etc. + Use secure WiFi connection to access internet wherever available 01DEVICE SETTINGS FOR ANDROID Steps to enable settings for International roaming network may vary for each handset model. Please find below the steps for Samsung. 01.If your preferred network type is set to VOLTE / LTE only please change the settings to 2G/3G/4G (Auto Connect) Click ® * Click ® Click ® Click Settings Mobile Networks Network Mode LTE/GSM/WCDMA 02. f your device does not register to the international roaming network automatically, then select available network manually. Glick # * Click * Click Click # Settings Mobile Networks Network Operators Search Networks 02DIGITAL LIFE = + 03.If you are still not able to connect to the international roaming network, search for “SIM Toolkit’ or for ‘Jio4G’ option from your application list and follow the below steps For most Android users aphper bb>a SObh» One® Reo ey Select SIM Toolkit Select Home IMSI when in OR You may see Jio4G the below listed Cou Select International IMSI for all other countries ries, ‘Tap OFF for below listed countries, Tap ON for other countries, Countries where International Roaming should be OFF/ Home IMSI needs to be selected Afghanistan, Anguilla, Antigua & Barbuda, Austria, Bangladesh, Barbados, Belarus, Belgium, Benin, Bermuda, Brazil, British Virgin Islands, Canada, Cayman Islands, Congo, Democratic Republic, Denmark, Dominica, Egypt, El Salvador, Fij, France, Ghana, Grenade, Guernsey, Guyana, Indonesia, Israel, Italy, Jersey, Kenya, Kiribati, Kuwait, Liechtenstein, Macau, Malaysia, Maldives, Mauritius, Mexico, Moldova, Montserrat, Myanmar, Nauru, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nigeria, Oman, Panama, Papua New Guinea, Philippines, Portugal, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Sierra Leone, Singapore, Slovenia, South Africa, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & The Grenadines, Suriname, Sweden, Switzerland, Thailand, Trinidad & Tobago, Turkey, Turks & Caicos Islands, U.S. Virgin Islands, Uganda, United Kingdom, United States, Vanuatu, Vietnam. 04.If you are able to make/receive voice calls in international roaming but not able to use data then please follow the below steps 8 ee, noone © maton [ett Click # ® Click ® Click Settings Mobile Networks Access Point Names