WORKING ENVIRONMENT AND JOB PERFORMANCE OF LGU
EMPLOYEES IN TAYTAY PALAWAN
RUEL O. FELIZARTE
ROSITA O. SOLOMON
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
MAJOR IN FINANCIAL MANAGEMENT AND MARKETING MANAGEMENT
JANUARY 2019
WORKING ENVIRONMENT AND JOB PERFORMANCE OF LGU
EMPLOYEES IN TAYTAY PALAWAN
RUEL O. FELIZARTE
ROSITA O. SOLOMON
AN UNDERGRADUATE THESIS SUBMITTED TO THE RESEARCH
COMMITTEE OF THE COLLEGE OF BUSINESS AND MANAGEMENT
WESTERN PHILIPPINES UNIVERSITYPUERTO PRINCESA
CAMPUS, PUERTO PRINCESACITY IN PARTIAL
FULFILLMENTOF THEREQUIREMENTS
FOR THE DEGREE OF
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
MAJOR IN FINANCIAL MANAGEMENT AND MARKETING MANAGEMENT
JANUARY 2019
i
ACCEPTANCE SHEET
The undergraduate thesis attached hereto entitled "WORKING
ENVIRONMENT AND JOB PERFORMANCE OF LGU EMPLOYEES IN
TAYTAY PALAWAN" prepared and submitted by FELIZARTE, RUEL O. and
SOLOMON ROSITA O., in partial fulfillment of the requirements for the degree of
Bachelor of Science in Business Administration major in Financial and Marketing
Management is hereby accepted.
THESIS ADVISORY COMMITTEE
LOURDES S. ARCILLA, DBA
Adviser
____________________
Date Signed
MONINA A. EQUINA, MBA RANDY O. OLANO, MBA
Member Member
___________________ ____________________
Date Signed Date Signed
BONIFACIO V. AYCO, MAEd
Chair
____________________
Date Signed
Accepted as partial fulfillment of the requirements for the degree of Bachelor of
Science in Business Administration major in Financial and Marketing Management.
EDISON C. GABILEO, DPA
Dean
College of Business and Management
____________________
Date Signed
ii
BIOGRAPHICAL SKETCH
The author was born on 23rd of November 1997 at Sitio Catama, Barangay Ilian,
Dumaran, Palawan. He is the fifth among the 6 siblings of Mr. Edmundo L. Felizarte and
Mrs. Rosina O. Felizarte.
He graduated his primary education in Catama Elementary School at Sitio
Catama, Barangay Ilian, Dumaran, Palawan as First Honorable Mention and completed
his secondary education at Catama National High Scchool at Sitio Catama, Barangay
Ilian, Dumaran, Palawan and awarded as First Honorable Mention. He used to be
hardworking and responsible as he was elected as an officer ever since his primary level
up to now.
He is very passionate about in everything he does, even in a small thing that’s
why he was able to gained a lot of friends. If he has a spare time, he used to watch
movies, specifically Korean movies with subtitles.
He is now currently studying at Western Philippines University Puerto Princesa
Campus taking up Bachelor of Science in Business Administration major in Financial
Management and an officer of Organization of Business Administration Student. And
aims to finished his degree.
RUEL O. FELIZARTE
iii
BIOGRAPHICAL SKETCH
The author was born at Sto. Malinao, Brgy. Libertad, Taytay, Palawan on
February 04, 1997. She is the 9th daughter among the ten (10) children of Mr. Romeo P.
Solomon Sr. and Florcita A. Solomon.
She finished her elementary education at Libertad Elementary School. Thereafter,
she successfully finished secondary education at Northern Palawan Christian Institute.
Currently, she is trustworthy, respectful, hard working and willing to learn. One of the
greatest blessings she had received was when she was granted scholarship in college
because through this she was given the opportunity to continue her studies in college.
Presently, she is taking up Bachelor of Science in Business Administration major
in Marketing Management at Western Philippines University Puerto Princesa City
Campus and she is now one of the graduating students of Batch 2018-2019. She wanted
to be successful woman who has her own business and at the same time being Hands on
mom and wife to her family by the grace of Almighty God.
ROSITA O. SOLOMON
iv
ACKNOWLEDGEMENT
The researcher would like to express their grateful thanks to many people who
had contributed their efforts and knowledge and extend their help in making this proposal
successfully.
First and foremost, to the Almighty God, for giving good health and strength they
need in preparing the whole proposal. With Him everything goes well and made it
possible.
To Dr. Lourdes S. Arcilla, their research adviser, for her continuous support,
patience, guidance, knowledge and advices that led to betterment of this study.
To Dr. Edison C. Gabileo, the Dean of the College of Business and Management
for giving permission and approval for the realization of this study.
To Mrs. Monina A. Equina for her meticulous way of checking the very small
errors that has been a big help for the betterment of this work.
To Mr. Randy G. Olano, thank you for being there as one of the member of the
research committee for sharing ideas.
Lastly, to Mr. Bonifacio V. Ayco, thank you very much for the guidance in all
our undertakings.
R. O. F.
R. O. S.
v
ABSTRACT
FELIZARTE, RUEL O. and SOLOMON ROSITA O. Undergraduate Thesis,
Bachelor of Science in Business Administration major in Financial and Marketing
Management, Western Philippines University- Puerto Princesa Campus. January 2019.
WORKING ENVIRONMENT AND JOB PERFORMANCE OF LGU
EMPLOYEES IN TAYTAY PALAWAN.
Adviser: DR. LOURDES S. ARCILLA
This study entitled “Working Environment and Job Performance of LGU
Employees in Taytay Palawan” was conducted on November 2018 to determine the
working environment and job performance of LGU employees in Taytay Palawan.
Specifically, this study aimed to (1) describe the profiles of the respondent; (2)
determined the facilities and equipment; (3) determine the working environment in terms
of Physical Facilities, Office Equipment, Office Supplies and Materials, and Personal
Relation Relative to Task Performance; (4) assess the level of job performance of the
respondents; (5) determine the relationship between the working environment and job
performance of the respondents.
Using descriptive and co-relational survey research design with qualitative and
quantitative data support, data were obtained with the survey questionnaire as the main
instrument administered by the researcher to eighty (80) employees that were chosen in
different departments. Data gathered were analyzed and interpreted using frequency
counts, percentages, means, Z test and Pearson R
Result shows that majority of the respondents were 21-26 years old, female,
single, college graduate, permanent, a family income from salaries ranging from Php11,
000 to Php30, 000.
Facilities and equipment in the working area are provided except the cafeteria.
Moreover, the working environment in terms of physical facilities and office
equipments and office supplies and materials are available, while actions/conditions
relative to personal relation in task performance were always available and the
respondents had very satisfactory job performance.
There is a significant relationship between the working environment and job
performance of the employees in terms of facilities, equipment, and personal relation
relative to task performance while in supplies and materials they were not significant.
vii
TABLE OF CONTENT
TITLE PAGE i
ACCEPTANCE SHEET ii
BIOGRAPHICAL SKETCH iii
ACKNOWLEDGEMENT v
ABSTRACT vi
TABLE OF CONTENTS viii
LIST OF TABLES x
LIST OF FIGURES xi
LIST OF APPENDICES xii
CHAPTERS PAGE
I INTRODUCTION 1
Background of the Study 1
Statement of the Problem 3
Objectives of the Study 4
Significance of the Study 4
Scope and Delimitation of the Study 5
Definition of Operational Terms 6
II REVIEW OF RELATED LITERATURE 9
Related Literature 9
Working Environment 9
Social Support 9
Physical Working Condition 10
Job Characteristics 11
Training and Development 12
Communication Practices 13
Leadership 14
Rewards 14
Stress 15
Job Performance 15
Hypothesis of the Study 16
Conceptual Framework 16
III RESEARCH METHODOLOGY 17
viii
Locale of the Study 17
Research Design 18
Respondent of the Study 18
Sampling Procedure 18
Research Instrumentation 18
Data Gathering Procedure 19
Treatment of the Data 19
IV RESULTS AND DISCUSSIONS 20
V SUMMARY, CONCLUSION AND RECOMMENDATION 36
Summary 36
Conclusion 37
Recommendation 38
BIBLIOGRAPHY 39
APPENDICES 42
Curriculum Vitae 65
ix
LIST OF TABLES
TABLES PAGE
1 Respondent Demographic Profile 23
2 Facilities and Equipment 26
3 Physical Facilities 28
4 Office Equipment 29
5 Office Supplies and Materials 30
6 Personal Relation Relative to Task Performance 32
7 Job Performance 33
8 Relationship Between Working Environment 35
and Job Performance
x
LIST OF FIGURES
FIGURES PAGE
1 The Conceptual Framework of the Study 16
2 Map of Taytay, Palawan, Showing the Study Area 17
xi
LIST OF APPENDICES
APPENDIX PAGE
1 Letter of Request to the College Dean 42
2 Letter of Request to the Municipality Mayor 43
3 Letter of Request to the Respondent 44
4 Survey Questionnaire 45
xii
BIBLIOGRAPHY
APPENDICES
