Travel Agent & Tourist Guide
Update
27 May2019
• Tourism Performance
• Coming up soon!
• Resources available
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
2
Visitor Arrivals Top Source Markets
Q1 2019
4.69M
1%YoY
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
3
JAN-MAR 2019: 4.69 MILLION (+1% VS JAN-MAR 2018)
1 China 960,320 2.96% Japan 220 2.30%
USA 189 8.72%
2 Indonesia 724,704 -3.02% UK 188 6.2%
South Korea 182 2.40%
Philippines 161 4.88%
3 India 299,981 1.54%
Germany 133 18.56%
Vietnam 118 -1.37%
4 Malaysia 283,135 0.42% Thailand 114 -5.72%
Taiwan 112 -0.91%
5 Australia 262,686 -0.96% Hong Kong SAR 103 -4.48%
0 50 100 150 200 250
VA % Change (Q1 2018 vs Q1 2019)
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
4
Coming up next!
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
6
By TAO Group and Marina Bay Sands – Opened on 12 April at The
Shoppes at Marina Bay Sands
Features:
• Pair of slides spanning 3 storeys tall
• Indoor ferris wheel with 8 pods, each
fitted with a webcam photobooth
• 4 different bar zones
• State-of-the-art 8K resolutions screens and
sound system
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
7
By Gardens by the Bay – Opened on 14 Apr
• Latest thematic attraction leveraging
on artistry and technology to create a
fantastical experience for visitors
• 4 diverse garden landscapes with
unique concepts
• 4D ride – Flight of the dragonfly
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
8
Gardens by the Bay:
Ultra Singapore Great Singapore Sale (GSS) Children’s Festival
8 – 9 Jun 21 Jun – 28 Jul 15 – 30 Jun
International Champions
Singapore Food Festival Singapore Night Festival
Cup Singapore
12 – 28 Jul 23 – 31 Aug
20 – 21 Jul
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
9
Where can I obtain more information resources on
Destination Singapore?
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
10
https://www.visitsingapore.com/travel-guide-tips/getting-around/tourist-guide-
maps-apps/
Scan me to find out more!
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
11
https://www.visitsingapore.com/travel-guide-tips/getting-around/tourist-guide-
maps-apps/
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
12
Quarterly curation of Events & Experiences for 52
recommended experiences weekends in a year
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
13
Dedicated passion tours page
launched Mar 2019
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
14
Available now on both iOS and
Google Play!
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
15
Who is this guide for?
This guide is for travel agents who are planning to
implement a Travel Management System (TMS) to
help with their day-to-day operations.
step-by-step process on how to start the
search for a TMS
checklist of common modules
directory of solution providers
https://www.stb.gov.sg/content/stb/en/industries/travel-agents/travel-agent-roadmap.html
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
16
How is PSG different from the
What is PSG? Business Improvement Fund (BIF)?
The Productivity Solutions Grant (PSG) supports companies in the Solutions on PSG have been pre-scoped and
adoption of pre-scoped IT solutions that enhances productivity. travel agents applying for PSG enjoy a
simpler grant application and approval
PSG for Travel Agents supports up to 70% of qualifying costs. An annual grant process.
cap of $30,000 per company, per UEN, applies for the adoption of pre-scoped
solutions under PSG.
How do I apply for PSG?
What are some examples of the pre-
Step 1: Identify a solution that suits scoped solutions available?
your business needs from the Tech Depot
list of supportable solutions on 1. Travel Management System
Tech Depot. 2. Management systems for core business
functions such as Accounting, Inventory,
Step 2: Get a quote from the vendor. Sales, Human Resource and Customer
Relationship Management
Business Grants 3. Appointment Scheduling and Booking
Step 3: Submit an application on the
Portal System
Business Grants Portal.
4. Fleet Management System
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
17
Optimising Operations 1. Machine Learning Demystified!
basic concepts of machine learning
with Machine Learning understand the business problems that can be addressed
through machine learning
travel industry use cases
28 May 2019 2. Applications of Machine Learning
3.00pm – 5.30pm how you may apply machine learning into your operations
Singapore Tourism Board 3. Travel Agent Case Study for Machine Learning
Case of study of using machine learning to automate the visa
application process
learn how machine learning can eliminate inefficiencies and
To register, please email
[email protected] errors
Restricted
These slides are property of STB and shall not be reproduced or distributed without STB’s written permission
18
