Solarwinds Network Management Guide: Revision: H2Cy10
Solarwinds Network Management Guide: Revision: H2Cy10
Management Guide
Revision: H2CY10
The Purpose of This Guide
In keeping with the blueprint theme of the Cisco Smart Business Related Documents
Architecture (SBA) for Government Midsize Agencies, this guide describes
the SolarWinds’ Orion family of network management products which are Before reading this guide
designed with an ‘out of the box’ deployment that is simple, fast, affordable,
scalable, and flexible.
Foundation Design Overview
This guide organizes the various tasks by Day 0, Day 1, and Day 2+ to help
clarify the recommended timing of tasks when using the SolarWinds Orion
products in conjunction with the configuration modules in the SBA for
Midsize Agencies—Borderless Networks Foundation Deployment Guide. Foundation Deployment Guide
Foundation
Configuration Guide
SolarWinds Network
You are Here
Management Guide
SBA Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Guiding Principles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Appendix A: Network Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Appendix C: SBA for Midsize Agencies Document System. . . . . . . . . . . . . . . 16
ALL DESIGNS, SPECIFICATIONS, STATEMENTS, INFORMATION, AND RECOMMENDATIONS (COLLECTIVELY, "DESIGNS") IN THIS MANUAL ARE PRESENTED "AS IS," WITH ALL FAULTS. CISCO AND ITS SUPPLIERS
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TION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THE DESIGNS, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE DESIGNS ARE SUBJECT TO CHANGE WITHOUT NOTICE. USERS ARE SOLELY RESPONSIBLE FOR THEIR APPLICATION OF THE DESIGNS. THE DESIGNS DO NOT CONSTITUTE THE TECHNICAL
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DEPENDING ON FACTORS NOT TESTED BY CISCO.
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© 2010 Cisco Systems, Inc. All rights reserved.
Table of Contents
SBA Overview Guiding Principles
We divided the deployment process into modules according to the following
principles:
• Ease of use: A top requirement of Cisco SBA was to develop a design
that could be deployed with the minimal amount of configuration and
day-two management.
The Cisco® SBA is a comprehensive design for networks with up to 1000
users. This out-of-the-box design is simple, fast, affordable, scalable, and • Cost-effective: Another critical requirement as we selected products
flexible. was to meet the budget guidelines for midsize agencies.
The Cisco SBA for Midsize Agencies incorporates LAN, WAN, wireless, • Flexibility and scalability: As the agency grows, so too must its infra-
security, WAN optimization, and unified communication technologies tested structure. Products selected must have the ability to grow or be repur-
together as a solution. This solution-level approach simplifies the system posed within the architecture.
integration normally associated with multiple technologies, allowing you to • Reuse: We strived, when possible, to reuse the same products through-
select the modules that solve your agency’s problems rather than worrying out the various modules to minimize the number of products required for
about the technical details. spares.
We have designed the Cisco SBA to be easy to configure, deploy, and man-
age. This architecture:
• Provides a solid network foundation
User Voice,
• Makes deployment fast and easy Video,
Services
• Accelerates ability to easily deploy additional services Web Meetings
• Improved WAN performance and cost reduction through the use of WAN • Network Services: Features that operate in the background to improve
optimization and enable the user experience without direct user awareness
• Simplified deployment and operation by IT workers with CCNA® certifica- • User Services: Applications with which a user interacts directly
tion or equivalent experience
• Cisco enterprise-class reliability in products designed for midsize
agencies
SBA Overview 1
Introduction
Introduction 2
Figure 1. Architectural Overview
Introduction 3
Deploying SolarWinds’
Figure 2. Network Summary View
Orion Network
Management Server
For clarity, this document organizes the network management deployment
process around the various tasks you’ll complete on Day 0, Day 1, and Day
2+ in your SBA network deployment process. The actual setup of the Orion
products should take less than an hour.
Step 2: When you reach the System Default Settings portion of the wizard,
ensure you have entered the correct community string and default authenti-
cation settings as configured in the Global Configuration module.
Process
Tech Tip
Setting Up Network Management System (Day 0)
1. Install Orion NPM The default authentication settings will be used by NCM to connect
to your devices and perform the initial device inventory and configu-
2. Install Orion NCM ration backups.
3. Install the NCM Integration Module
Step 3: When you reach the Import Devices section of the wizard, uncheck
Populate Node List with Devices option and click Next. The next screen will
Download a fully functional 30-day trial of the Orion network management
allow you to quickly import nodes you previously discovered in Orion NPM.
software required to complete this module from http://www.solarwinds.
com/Cisco_Orion.
Step 5: After the Config Wizard has completed, the NCM client application
will automatically open. Change your Administrator password and write this
down in your setup notes (Appendix A) as you will need this for authentica-
tion to NCM from the Orion Web Console.
Step 1: Run the NCM ‘NPM Integration’ executable on your Orion server.
After the installation and configuration wizard have completed, login to the
Orion Web Console.
Step 2: Click Admin in the menu bar and navigate to NCM Settings >
Connection Settings and enter the IP address of your NCM server and click
Submit.
Step 4: Click Credential on one of the NCM resources and enter your NCM
Administrator account credentials (use the built-in Administrator account for
now) and click Submit.
For this example, we will enable Syslog and Traps on all Cisco Catalyst
3750 switches you configured in the Campus module of the Foundation
Assessing and Configuring Network Devices (Day 0) Deployment Guide without having to manually login to each device. Other
1. Inventory Existing Network Infrastructure global config snippets referenced in the guide can be deployed in a similar
fashion.
2. Deploy Configuration Snippets
3. Assess Your Variance Step 1: Download the Cisco 3750 Enable Syslog-Trap script from the
SolarWinds Thwack Content Exchange to your Orion server from http://
thwack.com/media/p/65229.aspx.
Now you’ll complete the final network preparation activities before finishing
the actual deployment. Step 2: Login to the NCM client application. The NCM client ap¬plication is
available from the Start Menu (All Programs > SolarWinds Orion Network
Configuration Manager > Orion Network Configuration Manager).
Procedure 1 Inventory Existing Network Infrastructure
Step 3: Right-click in the devices tree and select Execute Script.
Before you begin the actual deployment process, inventory the existing
network infrastructure to determine compatibility with the SBA architecture. Step 4: Click Load Script to browse and select the Catalyst 3750 script you
downloaded above:
Step 1: Login to the NCM client application and select Schedule > Display/ ${EnterConfigMode}
Edit Jobs. service timestamps log datetime localtime
logging host <Orion server IP>
Step 2: Right-click on the default Nightly Network Inventory job and select snmp-server enable traps
Test Job. Click Start to the start process. snmp-server host <Orion server IP> public
exit
Step 3: If there are any devices with inventories that were unsuccessful, edit write memory
each failing device and validate your SNMP credentials.
Step 5: Select the Campus module 3750 switches you configured and click
Step 4: After you have verified that the job completes for all devices, click
Execute Command Script.
Reports > View Reports and run the following reports to help assess
hardware and firmware compat¬ibility of the existing devices:
• Cisco IOS Image Details: This report displays the feature level, image,
system description, and IOS version for each Cisco device.
• Cisco Card Data: This report displays the hardware details for each
Cisco device, including card name, description, class, position, hardware
revision, serial number, and model.
Procedure 3 Assess Your Variance Step 7: If you see discrepancies that need to be resolved, you may right-
click anywhere in the configuration and select Edit Config to see the full
If your agency has existing network infrastructure that is referenced in the configuration. From there you can make any changes necessary and upload
Foundation Deployment Guide, perform the following steps to assess its to the devices.
variance from the Cisco baseline configurations for those device types.
Process
Step 1: Login to the NCM client application. The NCM client application is
available from the Start Menu (All Programs > SolarWinds Orion Network
Configuration Manager > Orion Network Configuration Manager).
Baseline the Network and Start Monitoring (Day 1)
Step 2: Download the Foundation Configuration Files Guides from Cisco. 1. Back Up All Your Network Devices
com and import the configurations into your Orion NCM server following
the instructions in the “Importing Configuration Files” section of NCM 2. Enable Config Change Reporting
Administrator Guide, which is available at: http://www.solarwinds.com/sup- 3. Configure Fault and Performance Alerts
port/orionNCM/ docs/orionNCMAdministratorGuide.pdf.
4. Configure Custom Monitoring (optional)
Step 3: Right-click and select Set Baseline to set each imported config as 5. Create Network Maps (optional)
the baseline configuration within NCM. 6. Customize Your Dashboard (optional)
Step 4: Right-click and select Download Configs. Add all devices you wish
to compare against baseline configs you set above and click Download to After you have completed the set up steps from any of the associated
download the running configuration into NCM for comparison. modules, use Orion to quickly baseline your network configuration and start
monitoring performance. Baselining the network will provide you with an
Step 5: Run the Config Change Report to compare each selected automated way to validate this network against recommended settings in
device against their imported Cisco baseline configs (Configs > Config SBA guides in the future.
Comparison Report).
Step 1: Login to the NCM client application and select Schedule > Display/ Step 1: Login to the NCM client application and select Schedule > Display/
Edit Jobs. The NCM client application is available from the Start Menu (All Edit Jobs.
Programs > SolarWinds Orion Network Configuration Manager > Orion
Network Configuration Manager). Step 2: Edit the default Nightly Config Backup job and navigate to the
Download Config tab.
Step 2: Right-click the default Nightly Config Backup job and select Test
Job. Click Start to start downloading the configurations. Step 3: Under the Changed Configs section, select checkboxes next to Last
Config and Send config change notifications details in a separate HTML
Step 3: If there are any devices with backups that were unsuccessful, edit email.
each failing device and validate your login credentials. After you have veri-
Figure 5. Nightly Config Backup
fied that the job completes for all devices, you may perform ad hoc backups
as necessary through the Orion Web Console.
Tech Tip
Step 4: Select the Notifications tab and check box next to E-mail results.
Enter the appropriate information in the Email To, Email From, and SMTP
Server sections.
Step 1: To view the configured alerts, open the Advanced Alert Manager
and click Configure Alerts. The Advanced Alert Manager is available from
the Start Menu (All Programs > SolarWinds Orion > Alerting, Reporting,
and Mapping > Advanced Alert Manager).
Step 2: If you are implementing the Wireless module in the SBA guide,
check the boxes next to the wireless alerts as appropriate. You will notice
that several alerts are already enabled by default. Check additional alerts as
necessary or create new ones.
Figure 6. Manage Alerts
Step 4: You may also use alert variables within the messages that are
parsed dynamically when an alert is triggered or reset. For example, the
variable ${AvgResponseTime} will parse to the average response time of the
node that is triggering the alert.
Tech Tip
Orion Network Atlas lets you create custom maps and network diagrams,
which can then be made visible in the Orion Web Console.
Use Network Atlas to document the network deployment and print and
export the diagram so that you can refer to it later should you need it.
Network Atlas is available from the Start Menu (All Programs > SolarWinds Tech Tip
Orion > Alerting, Reporting, and Mapping > Network Atlas).
Step 1: To create a basic map, select a background image, dragging nodes For examples of network maps with drill-down and Orion View
to the image, and connecting them with lines. You may assign a status to customizations, check out the Orion online demo:
each line to reflect the actual status of each link. http://oriondemo.solarwinds.com.
You can also use the ConnectNow™ feature in Network Atlas to automatically
draw links between directly connected nodes discovered on your network.
More information on ConnectNow can be found in the Orion Network Atlas
Administrator Guide at http://www.solarwinds.com/support/orion/docs/ Procedure 6 Customize Your Dashboard (optional)
OrionNetworkAtlasAdminGuide.pdf.
Views in the Orion Web Console are configurable pre¬sentations of network
information. A view can include maps, charts, summary lists, reports, events,
and links to other resources. Views can be assigned to menu bars and each
view can be customized. You may also select the charts and device proper-
ties that are displayed on each view.
Step 1: To edit a view from within the Orion Web Console, click Customize
Page in the upper right corner when viewing a page you would like to
customize.
Orion includes trend lines on charts to help with analyzing future require-
ments on network devices.
Optimizing and Maintaining Network Health (Day 2+)
1. Run Historical Performance Reports Step 1: To leverage trend lines, select Edit in the drop-down of any chart
and customize the chart to a future timeframe.
2. Analyze Future Trends
3. Run Policy Compliance Reports (optional) Figure 9. Average Response Time
Step 1: Log into the Orion Web Console and click “Reports” on the menu bar
to access the list of built-in reports. Review the following reports to deter-
mine if there are any anomalies worth exploring.
• Events > Triggered Alerts - Last 30 Days: This report displays a list of all
triggered alerts over the past 30 days. For each triggered alert event,
this report displays the date and time of the alert trigger, the node that
triggered the alert, and a message describing the triggered alert event.
• Historical Cisco Buffer Miss Reports > Cisco Buffer Misses - Last 7 Days:
This report displays all buffer misses (small, medium, big, large, and
huge) on monitored Cisco devices over the past 7 days.
• Historical Traffic Reports > Average and Peak Traffic Rates - Last 7 Days:
This report displays the avg and peak response times for the top ten
monitored nodes over the last month. Tech Tip
• Historical Traffic Reports > 95th Percentile Traffic Rate - Last 7 Days:
This report displays the 95th percentile traffic rates (receive, transmit, You can modify reports to suit your specific requirements. For more
maximum) for all monitored interfaces over the last 7 days. information about using Orion Report Writer, see “Understanding
Orion Report Writer” at http://www.solarwinds.com/support/
Orion/docs/UnderstandingOrionReportWriter.pdf.
Step 2: To create new policy reports, policies, and rules, open the Orion
NCM Policy Reporter application from the Start Menu (All Programs >
SolarWinds Orion Network Con¬figuration Manager > Orion NCM Policy
Reporter).
Figure 10. Edit Rule
Appendix A 14
Appendix B: SolarWinds
Contact Information
End Users
• Please contact [email protected] for any questions.
• Submit an Inquiry about SolarWinds and Cisco SBA
Resellers
• Please contact [email protected] for any questions.
• For more information on how to become a SolarWinds reseller, please
visit the Partner Section of our website.
For more information on the SolarWinds and Cisco Partnership, please visit
the Cisco Resource Center.
Appendix B 15
Appendix C:
SBA for Midsize Agencies Document System
Design Overview
Foundation Modular Access Layer
Deployment Guide Deployment Guide
Ipswitch Network
Management Guide
Appendix C 16
SMART BUSINESS ARCHITECTURE
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the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
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