Guide From Salesforce For Each Certification

SALESFORCE MADE SIMPLE
A G U I D E T O C E R T I F I C AT I O N PAT H S
S TA R T H E R E . G O A N Y W H E R E .
6 ROLES
Salesforce Certification is the ultimate benchmark that recognizes the skills, expertise,
and real-world know-how of today’s cloud specialists. Are you an Administrator who
keeps Salesforce running smoothly, or Developer who builds new apps to customize
and extend capabilities? Perhaps you’re an Implementation Expert or Marketing
Specialist responsible for ensuring the right solutions are deployed for maximum
effectiveness. Or are you an Architect who masterminds high-performance 25 C E R T I F I C AT I O N S
technical frameworks?
Whatever your role, achieving your goals starts with getting

Salesforce Certified. This guide will help you get there.
100+ TRAINING RESOURCES

A RC H I T E CTS
S P E C I A L ISTS
D E V E LO P E RS
TR ACK S
CO N S U LTA N TS
A P P B U I L D E RS
A D M I N IST R ATO RS
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ADMINIS TR ATORS
6 Digital Learning Courses
ADMINISTRATOR Recommended
Salesforce
Time
Commitment
Experience 8 Instructor-Led Classes
The Salesforce Certified Administrator exam is intended for an individual 6-12 MONTHS 115-125 HRS
who has experience performing as a Salesforce Administrator. 2 Trailhead
CERTIFICATION PATH
START UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY GET CERTIFIED
Learn at your own pace: Add to your skill set: Get ready for your exam:
• Use our self-guided resources • Take Administration Essentials for New Admins (ADM201) • Take Certification Preparation for
• Join our Success Community or Administration Essentials for New Admins Plus Administrator (CRT101)
Certification (ADM201C)
• Download the Certification Exam Guide
or Administration Essentials for New Admins Evening
Course (ADM201E)
• Tap into these digital learning courses
EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS
Here are examples of the concepts you

should understand to pass the exam: Certified Administrator None
• Managing users, data, and security

Certified Advanced Administrator
• Maintaining and customizing Sales Cloud and
Service Cloud apps
Certified Platform App Builder
• Building reports, dashboards, and workflows
ADMINISTR ATOR TR ACK

ADVANCED ADMINISTRATOR Recommended

Salesforce
Time
Commitment
The Salesforce Certified Advanced Administrator credential is designed for those 12-24 MONTHS 55-65 HRS
who have advanced-level experience as a Salesforce Administrator. 2 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Take Administration Essentials for • Take Certification Preparation for Advanced
• Join our Success Community Experienced Admins (ADM211) Administrator (CRT211)
• Tap into these digital learning courses • Download the Certification Exam Guide
• Get our Preparation Cheat Sheets

should understand to pass the exam: Certified Administrator Certified Administrator
• Leveraging the advanced administration

capabilities of Salesforce Certified Advanced Administrator
• Optimizing and extending Sales Cloud and Service
Cloud apps Certified Platform App Builder
• Designing advanced reports, dashboards, and
business-process automation
ADMINISTR ATOR TR ACK

ADMINISTRATOR RESOURCES Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
CERTIFIED UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ADMINISTRATOR Watch Our Getting Started Videos 1.5 Hrs Administration Essentials for New Admins 5 Days Certification Preparation for 1 Day
Admin Beginner 8.75 Hrs (ADM201) Administrator (CRT101)
Learn CRM Essentials 4.5 Hrs Administration Essentials for New Admins 5 Days Download the Certification 30 Min
P Getting Started: Navigating Salesforce 20 Min Plus Certification (ADM201C) Exam Guide
P Getting a Head Start with Chatter 33 Min Administration Essentials for New Admins 15 Days
Using Salesforce1 3 Min Evening Course (ADM201E)
P
Getting Started with Managing Data 28 Min Salesforce Proficiency Pack for 30 days, (1-2 hrs/day)
P
Getting Started with Reports and Dashboards 28 Min Administrators (SPP201)
P
Getting Started: Administering Salesforce 50 Min Administrative Essentials for New 5 Days
Join Our Success Community Admins in Lightning Experience (ADX201)
Reporting Fundamentals (RPT101) 1 Day
Reporting Fundamentals in Lightning 1 Day
Experience (RPX101)
CERTIFIED ADVANCED UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ADMINISTRATOR Admin Intermediate 5 Hrs Administration Essentials for Experienced 5 Days Download the Certification 30 Min
Admins (ADM211) Exam Guide
Admin Advanced 6 Hrs
Certification Preparation for Advanced 1 Day
P Managing Users and Troubleshooting 13 Min
Login Issues Administrator (CRT211)
Join Our Success Community P Administration Essentials for Experienced 4.5 Hrs
Admins
ADMINISTR ATOR TR ACK *Premier Online Training. Contact us for more information on Premier Success Services.
APP BUILDERS
PL ATFORM APP BUILDER Recommended

Salesforce
Time
Commitment
The Salesforce Certified Platform App Builder credential is designed for those who can design, build, and 3-6 MONTHS 60-70 HRS
implement custom apps using the declarative customization capabilities of the Force.com platform. 7 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Take Declarative Development for Platform • Take Certification Preparation for
• Join our Success Community App Builders (DEV402) Platform App Builder (CRT402)
• Tap into these Trailhead and • Download our Certification Exam Guide
digital learning courses • Get our Preparation Cheat Sheets

should understand to pass the exam: Certified Administrator None
• Designing the data model, user interface, business

logic, and security for custom apps Certified Advanced Administrator
• Customizing apps for mobile use
• Designing reports and dashboards Certified Platform App Builder
• Deploying custom apps
APP BUILDER TR ACK

APP BUILDER RESOURCES Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
PLATFORM Quickstart: Build your First App 20 Min Declarative Development for Platform 5 Days Cheat Sheet: Formulas 30 Min
APP BUILDER Quickstart: Lightning App Builder 20 Min App Builders (DEV402) Cheat Sheet: Business Process Automation 20 Min
Quickstart: Lightning Process Builder 20 Min Certification Preparation for Platform App 1 Day Cheat Sheet: Security for Admins 30 Min
Data Modeling 1 Hr Builder (CRT402) Download the Certification Exam Guide 30 Min
Process Automation 1.5 Hrs Build the Battle Station App 2.5 Hrs
Which Automation Tool Do I Choose? 30 Min Build a Suggestion Box App 2 Hrs
Order of Execution of a Save 15 Min P Building Applications with Force.com Part 1 3 Hrs
Who sees What? 1 Hr P Building Applications with Force.com Part 2 3.5 Hrs
Join Our Success Community
APP BUILDER TR ACK *Premier Online Training. Contact us for more information on Premier Success Services.
ARCHI TEC T JOURNE Y
SALESFORCE ARCHITEC T JOURNE Y
SA L ES FO RC E A RC H I T ECT J O U R N EY
YOUR JOURNE Y TO THE SUMMIT

The Salesforce Architect Journey is a framework to
help you acquire expertise as you chart your way
Technical Architect
to Salesforce Domain Architect, and the coveted Certified
Technical Architect**
Salesforce Certified Technical Architect credentials.
You progress by building your skills and knowledge in
specific domains, accumulating specialized domain Certified Certified
Domain Architect Application System
Salesforce certifications along the way. The framework Architect* Architect*
is well-served by our library of robust, free, self-
directed training guides, which are aligned to each Certified Data Architecture Certified Development Lifecycle
and Management Designer and Deployment Designer
certification. Certified Sharing and Certified Identity and Access
Visibility Designer Management Designer
Specializations Certified Platform Developer I Certified Integration Architecture Designer
Certified Platform App Builder Certified Platform Developer I
Certified Community Cloud Consultant Certified Mobile Solutions Architecture Designer

(Optional) (Optional)
Related Certified Administrator (Optional)

Certification
* Credential earned upon completion of ** Credential earned upon successful

exams within the specializations tier, completion of the Domain Architect
no additional exam requirements. tier and Review Board.
APPLICATION ARCHITEC T
Recommended Time
Salesforce
The Salesforce Certified Application Architect credential is designed for those who have a deep understanding Experience
Commitment
of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and
5+ YE ARS 100+ HRS
appropriate sharing mechanisms.
CERTIFICATION PATH
• Join our Success Community • Use our self-directed training guides • Download the Certification Exam Guide
OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS
Once all four prerequisites have You should consider earning

Data Architecture and
been completed successfully, the both your Salesforce Certified Application Architect
Management Designer
Salesforce Certified Application System Architect and Application
Architect certification will be granted. Architect credentials. By earning Sharing and Visibility Designer
these credentials, you’ll take a big System Architect
step toward preparing to become
Platform Developer I
a Salesforce Certified Technical
Architect. Technical Architect
Platform App Builder
ARCHITEC T TR ACK
DATA ARCHITECTURE AND MANAGEMENT
DESIGNER Recommended
Salesforce
Time
Commitment
Experience
The Salesforce Certified Data Architecture and Management credential is designed for those who assess the
architecture environment and requirements to design sound, scalable, and high-performing solutions on the 5+ YE ARS 90+ HRS
Force.com platform as it pertains to enterprise data management.
CERTIFICATION PATH
• Use our self-guided resources • Download the Free Data Architecture • Download the Certification Exam Guide
• Join our Success Community and Management Designer
Resource Guide
Here are examples of the concepts • Understanding of LDV considerations Certified Development Lifecycle
you should understand to pass with communities None
and Deployment Designer
the exam:
• Able to design a data and sharing model
• Awareness of platform-specific design that supports an LDV environment Certified Integration
patterns and key limits Architecture Designer
• Understanding data-movement best
• Understanding of large-data-volume practices in an LDV environment
Certified Data Architecture
considerations, risks, and mitigation
• Understanding strategies to build an and Management Designer
strategies
optimized and high-performing solution
ARCHITEC T TR ACK
DEVELOPMENT LIFECYCLE AND
DEPLOYMENT DESIGNER Recommended
Salesforce
Time
Commitment
Experience
The Salesforce Certified Development Lifecycle and Deployment credential is designed for those who assess
their architecture environment and requirements, and then implement management solutions on the 5+ YE ARS 90+ HRS
Force.com platform that meet those requirements.
CERTIFICATION PATH
• Use our self-guided resources • Download the Free Development • Download the Certification Exam Guide
• Follow these Trailhead trails Lifecycle and Deployment Designer
and Digital Learning courses Resource Guide
• Join our Success Community
Here are examples of the concepts • Awareness of Salesforce and Certified Integration
you should understand to pass third-party app development None
Architecture Designer
the exam: lifecycle tools
• Experience with project and • Understanding test-plan design and Certified Data Architecture
development lifecycle evaluating effectiveness and Management Designer
methodologies
Certified Development Lifecycle
• Experience providing requirements
traceability through the project’s and Deployment Designer
lifecycle
ARCHITEC T TR ACK
IDENTIT Y AND ACCESS MANAGEMENT DESIGNER
Recommended Time
The Salesforce Certified Identity and Access Management credential is designed for those who assess the Salesforce Commitment
Experience
architecture environment and requirements and design sound, scalable and high-performing solutions on the
Force.com platform that meet the Single Sign-on (SSO) requirements. 5+ YE ARS 90+ HRS
CERTIFICATION PATH
• Use our self-guided resources • Download the Free Identity and • Download the Certification Exam Guide
• Join our Success Community Access Management Designer
Resource Guide
Here are examples of the concepts • Able to describe provisioning and de- Mobile Solutions
you should understand to pass provisioning related to SAML, Oauth, and None
the exam: OpenID Connect Architecture Designer
• Understanding configuration • Understanding of how trust is established Sharing and Visibility Designer
requirements of delegated authentication between an Identity Provider and a Service
Provider
• Understanding Cconfiguration Identity and Access
requirements of SAML • Able to determine the general identity
federation capabilities that are available for Management Designer
• Awareness of when to use IDP initiated a given project
vs. service provider initiated
ARCHITEC T TR ACK
INTEGR ATION ARCHITEC TURE DESIGNER
Recommended Time
The Salesforce Certified Integration Architecture credential is designed for those who assess the architecture Salesforce Commitment
Experience
environment to design sound and scalable technical solutions on the Force.com platform that meet end-to-end
integration requirements. 5+ YE ARS 90+ HRS
CERTIFICATION PATH
• Use our self-guided resources • Download the Free Integration • Download the Certification Exam Guide
• Join our Success Community Architecture Designer Resource
Guide
• Data Integration Specialist
Superbadge
Here are examples of the concepts • Thorough understanding of web • Experience with common Certified Development Lifecycle
you should understand to pass services in general and SOAP and integration patterns used on the None
and Deployment Designer
the exam: REST specifically; understanding of Force.com platform
the basic workings of HTTP/S Certified Data Architecture
• Experience holding a technical • Understanding patterns and
architect role on multiple complex • Understanding the different mechanisms to secure integrations and Management Designer
deployments or equivalent Force.com APIs and able to design such as TLS for HTTP
knowledge through participation and solutions using the appropriate API Certified Integration
exposure to these types of projects
• Understanding data migration Architecture Designer
considerations, design trade-offs,
and common ETL tools
ARCHITEC T TR ACK
MOBILE SOLUTIONS ARCHITEC TURE DESIGNER
Recommended Time
The Salesforce Certified Mobile Solutions Architecture Designer credential is designed for those who assess the Salesforce Commitment
Experience
architecture environment and requirements and design and implement sound and scalable mobile solutions on
the Force.com platform that meet those requirements. 5+ YE ARS 90+ HRS
CERTIFICATION PATH
• Use our self-guided resources • Download the Free Mobile Solutions • Download the Certification Exam Guide
• Join our Success Community Architecture Designer
Resource Guide
Here are examples of the concepts • Understanding the Salesforce1 • Identifing key potential pain points Identity and Access
you should understand to pass app and its configuration and in a mobile solution and the ability to None
the exam: customization options recommend key mitigation strategies
Management Designer
for each
• Describing the differences between • Describing how mobile solution Sharing and Visibility Designer
Salesforce1, Native, HTML5 and capabilities can be enhanced via • Understanding of the Salesforce
Hybrid mobile architectures connected devices (e.g., Wearables, Mobile SDK to leverage salesforce
iBeacons) data, provide offline capabilities and Mobile Solutions
• Defining how a customer can perform push notifications Architecture Designer
choose between Salesforce1 solution
and a Customer Mobile Solution
ARCHITEC T TR ACK
SHARING AND VISIBILIT Y DESIGNER
Recommended Time
The Salesforce Certified Sharing and Visibility credential is designed for those who assess the architecture Salesforce Commitment
Experience
environment and requirements and design sound, scalable, and high-performing technical solutions on the Force.
com platform that meet sharing and visibility requirements. 5+ YE ARS 90+ HRS
CERTIFICATION PATH
• Use our self-guided resources • Download the Free Sharing and • Download the Certification Exam Guide
• Join our Success Community Visibility Designer Resource Guide
Here are examples of the concepts • Able to describe the fundamental Identity and Access
you should understand to pass concepts around role hierarchy None
the exam:
Management Designer
• Articulate how Profile configuration
• Creation of criteria based and ownership impacts a security and sharing model Mobile Solutions
based sharing rules Architecture Designer
• Understanding of Apex Sharing is and
• Understanding of org wide defaults when it should be used
• Understanding of various types of licenses Sharing and Visibility Designer
ARCHITEC T TR ACK
SYSTEM ARCHITEC T
Recommended Time
Salesforce
The Salesforce Certified System Architect credential is designed for those who focus on factors such as testing, Experience
Commitment
governance, and integration to other external systems.

5+ YE ARS 100+ HRS
CERTIFICATION PATH
• Join our Success Community • Use our self-directed training guides • Download the Certification Exam Guide
OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS
Once all four prerequisites have You should consider earning both
Development Lifecycle and
been completed successfully, the your Salesforce Certified Application System Architect
Deployment Designer
Salesforce Certified System Architect Architect and Application Architect
certification will be granted. credentials. By earning these Identity and Access Management Designer
credentials, you’ll take a big step Application Architect
toward preparing to become a
Integration Architecture Designer
Salesforce Certified Technical
Architect. Technical Architect
Platform Developer I
ARCHITEC T TR ACK
TECHNICAL ARCHITEC T
Recommended Time
Salesforce
The Salesforce Certified Technical Architect credential is designed for those with broad knowledge across Experience
Commitment
multiple development platforms, drawing on their skills in assessing customer architecture to design secure,
8+ YE ARS 200+ HRS
high-performance technical solutions on the Force.com platform.
CERTIFICATION PATH
• Use our self-guided resources • Download the Free Technical • Download the Certification Exam Guides
• Follow these Trailhead trails Architect Resource Guide
and Digital Learning courses
Here are examples of the concepts • Managing the development lifecycle Data Architecture and Platform Developer I
you should understand to pass to ensure the delivery of highly Management Design Application Architect
the exam: secure solutions that are optimized Development Lifecycle and Sharing and Visibility Designer
for performance and built to scale Deployment Designer
• Designing a technical architecture
solution that may span multiple System Architect
• Articulating design considerations, Identity and Access
Application Architect
Management Designer
platforms and include integration trade-offs, benefits, and
and authentication across systems recommendations for a technical Integration Architecture
Designer System Architect
architecture
Mobile Solutions Architecture Technical Architect
Designer
ARCHITEC T TR ACK Platform App Builder

ARCHITEC T RESOURCES Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
CERTIFIED DATA UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ARCHITECTURE AND Best Practices for Deployments 1 hr Data Architecture and Management 10+ days Download the Certification Exam Guide 30 min
MANAGEMENT DESIGNER with Large Data Volumes Designer Resource Guide
Managing Large Data Volumes 52 min
Extreme Force.com Data Loading 3 min
Part 1: Tune Your Data Model

Join our Success Community
CERTIFIED DEVELOPMENT UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
LIFECYCLE AND P Introduction to the Force.com 1 hr Development Lifecycle 10+ days Download the Certification Exam Guide 30 min
DEPLOYMENT DESIGNER Development Lifecycle and Deployment Designer
Introduction to Application 20 min Resource Guide
Lifecycle Management
Planning Your Production 20 min
Deployment
CERTIFIED IDENTITY AND UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ACCESS MANAGEMENT Architect Core Resources 4.25 days Identity and Access Management 10+ days Download the Certification Exam Guide 30 min
DESIGNER Digging Deeper Into OAuth 2 hrs Designer Resource Guide
Login Flows 2 hrs
ARCHITEC T TR ACK *Premier Online Training. Contact us for more information on Premier Success Services.
ARCHITECT RESOURCES Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
CERTIFIED INTEGRATION UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ARCHITECTURE DESIGNER Integrating with the Force.com 10 min Integration Architecture Designer 10+ days Download the Certification Exam Guide 30 min`
Platform Resource Guide
Integration 2 min Data Integration Specialist 8-15 hrs
Integration Workbook 1 hr Superbadge
CERTIFIED MOBILE UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
SOLUTIONS ARCHITECTURE Architect Core Resources 4.25 days Mobile Solutions Architecture 10+ days Download the Certification Exam Guide 30 min`
DESIGNER App Cloud Mobile Overview 1.5 hrs Designer Resource Guide
Lightning Experience Development 20 min
CERTIFIED SHARING AND UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
VISIBILITY DESIGNER Architect Core Resources 4.25 days Sharing and Visibility Designer 10+ days Download the Certification Exam Guide 30 min`
Introducing SOAP API 2 hrs Resource Guide
Introducing Apex 2 hrs
Designing Record Access for 2 hrs
Enterprise Scale
Sharing Architecture 1.5 hrs
ARCHITECT RESOURCES Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
CERTIFIED APPLICATION UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ARCHITECT Join Our Success Community Self-Directed Training Guides 10+ days Download the Certification Exam Guide 30 min`
CERTIFIED SYSTEM UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ARCHITECT Join Our Success Community Self-Directed Training Guides 10+ days Download the Certification Exam Guide 30 min`
CERTIFIED TECHNICAL UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
ARCHITECT Architect Core Resources 4.25 days Technical Architect Resource Guide 90+ days Download the Salesforce Certified 30 min
Best Practices for Deployments 15 min Technical Architect Exam Guide
with Large Data Volumes Download the Salesforce Certified 30 min
Integration Patterns and Practices 30 min Development Lifecycle and Deployment
Designer Exam Guide
Download the Salesforce Certified 30 min
Integration Architecture Exam Guide
Download the Salesforce Certified Data 30 min
Architecture and Management Exam Guide
Download the Salesforce Certified Identity and 30 min
Access Management Designer Exam Guide
Download the Salesforce Certified Sharing 30 min
and Visibility Designer Exam Guide
Download the Salesforce Certified Mobile 30 min
Solutions Architecture Designer Exam Guide
CONSULTANT S
COMMUNIT Y CLOUD CONSULTANT 0 Digital Learning Courses
Recommended Time
Salesforce
The Salesforce Certified Community Cloud Consultant credential is designed for those who have experience Experience
Commitment
2 Instructor-Led Classes
implementing and consulting on the Salesforce Communities applications in a customer-facing role.
2-5 YE ARS 30-40 HRS
1 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Expand Your Reach with Communities • Take Certification Preparation for
• Join our Success Community • Take Get Started with Communities Community Cloud Consultants (CRT271)
(ADM271) • Download the Certification Exam Guide
Here are some examples of the • Understanding how to customize

concepts you should understand to pass navigation to given requirements in a Certified Marketing Cloud Certified Administrator
the exam: template-based Community. Consultant
• Describing how to set up a custom • Determining the steps to install and set Certified Community
domain for a Community. up Lightning components.
Cloud Consultant
• Determining the steps to configure and • Understanding the steps to set up
set up Knowledge within a Community. Community dashboards and insights.
• Explaining Community moderation

features.
IMPLEMENTATION E XPERT TR ACK

FIELD SERVICE LIGHTNING CONSULTANT 0 Digital Learning Courses
Recommended Time
Salesforce
The Salesforce Certified Field Service Lightning credential is designed for individuals who have proven Experience
Commitment
experience with the administration and configuration of a Salesforce application and is capable of consulting
with customers on Field Service operations. 0 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Take Implementing Field Service Lightning • Download the Certification Exam Guide
• Join our Success Community (FSL201)

Certified Sales Cloud Certified Administrator
should understand to pass the exam:
Consultant
• Determine how to build work order • Apply procedural concepts to setup
processes, parameters and templates entitlement process for work order Certified Community
Certified Service Cloud Consultant
objects Cloud Consultant
• Troubleshoot, escalate, and resolve
cases based on field service scenarios • Determine how to manage and track Field Service Lightning
asset installation, movement, and/or Consultant
decommission

MARKETING CLOUD CONSULTANT 0 Digital Learning Courses
Recommended Time
Salesforce
The Salesforce Certified Marketing Cloud Consultant credential is designed for those who can set up and Experience
Commitment
implement Salesforce Marketing Cloud Email app tools, providing solutions to execute both tactical and
12 MONTHS 40-50 HRS
strategic email campaigns. 1 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Check out our Personalize Your Customer Journeys • Download the Certification Exam Guide
• Join our Success Community with Marketing Cloud
• Take Journey Builder 101 (JB101)
• Take Marketing Cloud Connect Essentials (MCC201)
• Take Marketing Cloud Implementation Workshop (MCI101)
Here are some examples of the concepts

you should understand to pass the exam: Certified Marketing Cloud Certified Marketing Cloud Email Specialist
• Incorporating different tools such as • Defining and executing email-data Email Specialist
content areas, portfolio, segmentation, interactions Certified Marketing Cloud
automation, tracking and analytics
• Making data-driven decisions Consultant
• Configuring account setup and to optimize customer solutions
administration
• Troubleshooting and solving platform
issues

PARDOT CONSULTANT 7 Digital Learning Courses
Recommended Time
Salesforce
The Salesforce Certified Pardot Consultant credential is designed for those who have experience implementing Experience
Commitment
Pardot in a customer-facing role, designing and implementing solutions that meet customers’ business
12 MONTHS 15-25 HRS
requirements and contributing to their long-term success. 0 Trailhead
CERTIFICATION PATH
• Tap into these digital learning • Check out our self-guided resources • Take Certification Preparation for Pardot
courses and digital learning courses Consultant (CRT160)
• Join our Success Community • Download the Certification Exam Guide

you should understand to pass the exam: Certified Pardot Specialist Certified Pardot Specialist
• Managing users, prospects, and data
• Maintaining and customizing the Salesforce Integration Certified Pardot Consultant

• Building emails, forms, and automation tools

SALES CLOUD CONSULTANT 8 Digital Learning Courses
Recommended Time
The Salesforce Certified Sales Cloud Consultant credential is designed for those who have experience Salesforce
Experience
Commitment
implementing Sales Cloud in a customer-facing role, successfully designing and implementing solutions
that are maintainable and scalable. 0 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Take Sales Cloud Administration: Products, • Take Certification Preparation for Sales Cloud
• Join our Success Community Quotes, Orders, and Collaborative Consultant (CRT251)
Forecasts (ADM251) • Download the Certification Exam Guide
• Use our self-guided resources
Here are some examples of the concepts you

should understand to pass the exam: Certified Service Cloud Consultant Certified Administrator
• Designing Sales and Marketing solutions to
meet business requirements
Certified Sales Cloud Consultant
• Designing apps and interfaces that
maximize user productivity
• Managing data and design analytics to track key

Sales Cloud metrics

SERVICE CLOUD CONSULTANT 5 Digital Learning Courses
Recommended Time
Salesforce Commitment
The Salesforce Certified Service Cloud Consultant credential is designed for those who have experience Experience 2 Instructor-Led Classes
implementing Service Cloud in a customer-facing role, successfully designing and implementing maintainable 2-5 YE ARS 30-40 HRS
and scalable solutions that meet customer business requirements. 2 Trailhead
CERTIFICATION PATH
• Tap into these Trailhead and • Take Service Cloud Administration (ADM261) • Take Certification Preparation for Service
Digital Learning courses • Use our self-guided resources Cloud Consultant (CRT261)
• Join our Success Community • Download the Certification Exam Guide

you should understand to pass the exam: Certified Sales Cloud Consultant Certified Administrator
• Designing contact center solutions that make use
of cases, knowledge base, and portals Certified Service Cloud Consultant
• Designing interaction channels and building interfaces
to maximize agent productivity
• Managing data and design analytics that track

key industry metrics

CONSULTANT Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
RESOURCES
COMMUNITY CLOUD Join Our Success Community Expand Your Reach with 9 hrs 40 mins Certification Preparation for Community 1 day
CONSULTANT Communities Cloud Consultants (CRT271)
Get Started with Communities 1 day Download the Certification Exam Guide 30 min
(ADM271)
FIELD SERVICE Join Our Success Community Implementing Field Service Lightning 3 days Download the Certification Exam Guide 30 min
LIGHTNING (FSL201)
CONSULTANT
MARKETING CLOUD Join Our Success Community Personalize Your Customer 2 hrs 55 mins Download the Certification Exam Guide 30 min
CONSULTANT Journeys with Marketing Cloud
Journey Builder 101 (JB101) 1 day
Marketing Cloud Connect 4 days
Essentials (MCC201)
Marketing Cloud Implementation 3 days
Workshop (MCI101)
IMPLEMENTATION E XPERT TR ACK *Premier Online Training. Contact us for more information on Premier Success Services.
RESOURCES
CERTIFIED PARDOT UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
CONSULTANT P Pardot: Overview 1.4 hrs P Pardot: Automating Business Process 1.5 hrs Certification Preparation for 5 Days (3 hrs/day)
P Pardot: Administrative User 35 min P Pardot: Connectors 1.2 hrs Pardot Consultant (CRT 160)
P Pardot: Managing Content 1.5 hrs Tracking Opt-in by Country 10 min Download the Certification Exam Guide 30 min
P Pardot: Lead Generation 1.8 hrs Submissions vs. Conversions 5 min
P Pardot: Lead Qualification 1.1 hrs Content Reporting 10 min
Pardot Permission-Based 1 min Conversions Reporting 5 min
Marketing Policy Landing Page Reporting 5 min
Maintaining Compliance While 2 min Prospect Lifecycle Reporting 15 min
Maintaizning Lead Generation
Individual Prospect Lifecycle 10 min
Introduction to Forms 1 min Report Overview
Geting Started with Email 1 min Advanced Email Analytics Overview 20 min
Authentication
Wistia Connector Overview 10 min
Salesforce Connector Introduction 1 min
Data.com Connector 10 min
Filters Overview 10 min
FullContact Social Profile Lookup 10 min
Prospect Audits Overview 10 min Connector Overview
Form Reporting Overview 10 min Webex Connector Overview 10 min
Getting Started with the Salesforce 5 min Why Can’t I Log In? 10 min
Connector
Testing with Email Flow 10 min
Handling Opportunities in Pardot 15 min
Email Reporting 15 min
Salesforce Campaigns Overview 10 min
Automated Lead Scoring and Grading 20 min
Getting Started with Email Flow 10 min
Pardot Campaigns vs. Salesforce 2 min
Salesforce Connector Setup Guide 5 min Campaigns
The Complete Guide to 20 min Automation Rules vs. Completion 2 min
Lead Nurturing Actions
Join Our Success Community Automation Rules vs. Segmentation 2 min
Rules
RESOURCES
SALES CLOUD P Implementing Sales and Marketing 1.5 hrs Implementation Guide: 15 min Certification Preparation for Sales Cloud 1 day
CONSULTANT P Setting Up and Building Communities 50 min A Guide to Sharing Architecture Consultant (CRT251)
P
Setting Up Collaborative Forecasts 45 min Implementation Guide: 40 min Preparing for the Certified Sales Cloud 4 min
P
Configuring Salesforce for Outlook 29 min Campaign Management Consultant Exam
P Getting a Head Start with Chatter 32 min Implementation Guide: 1 hr Download the Certification Exam Guide 30 min
P
Getting Started with Data.com 16 min Deploying Territory Management
Getting Started with Work.com 3 min Implementation Guide: 30 min
Using Salesforce 1 2 min Implementing Person Accounts
P
Getting Started Using Sales Cloud 29 min Implementation Guide: International 15 min
Join Our Success Community Organizations: Using Multiple Currencies
Decision Guide: Territory Management 20 min
Sales Cloud Administration: Products, 1 day
Quotes, Orders, and Collaborative
Forecasts (ADM251)
Sales Cloud Training For Sales Managers 1 day
in Lightning Experience (SLX201)
SERVICE CLOUD P Implementing Case Management 2.2 hrs Keep Customers Happy with 11 hrs 30 mins Certification Preparation for Service 1 day
CONSULTANT Across Channels Service Cloud Cloud Consultant (CRT261)
P Implementing Salesforce Knowledge 1.6 hrs Service Cloud Administration 2 days Preparing for the Certified Service Cloud 6 min
P Setting Up and Building Communities 50 min (ADM261) Consultant Exam
P Getting Started using Service Cloud 34 min P Administration Essentials for 57 min Download the Certification Exam Guide 30 min
Service Cloud Basics 2 hrs the Service Cloud
DE VELOPERS
COMMERCE CLOUD DIGITAL DE VELOPER Recommended

Salesforce
Time
Commitment
The Salesforce Certified Commerce Cloud Digital Developer credential is designed for those who have 3-6 MONTHS 75-85 HRS
knowledge and skills in using Commerce Cloud to develop an eCommerce solution. 0 Trailhead
CERTIFICATION PATH
• Join our Success Community • Take Getting Started with Demandware (GEN 001) • Download the Certification Exam Guide
• An Xchange Community username and • Take Demandware Platform Architecture Overview (DEV 001)
password is needed to access the • Take Developing for Digital I (DEV 101)
Exchange Community. • Take Developing for Digital II (DEV 201)
To obtain access to the Xchange Community, please
contact your Commerce Cloud Account Manager.

should understand to pass the exam: Commerce Cloud Digital Developer None
• Troubleshoot file synchronization issues between
UX Studio and the sandbox environment Certified Platform Developer I
• Work with the product data model to manage products,
their categorization, and associated inventory
Certified Platform Developer II
• Modify site search preferences and settings to enable
searching for a specified product attribute
• Create a custom object type to store a custom data type
DEVELOPER TR ACK
PL ATFORM DEVELOPER I Recommended

Salesforce
Time
Commitment
The Salesforce Certified Platform Developer I credential is designed for those who have knowledge, skills, 3-6 MONTHS 75-85 HRS
and experience building custom declarative and programmatic apps on the Force.com platform. 8 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Take Programmatic Development Using • Take Certification Preparation for
• Follow these Salesforce Trailhead trails Apex and Visualforce (DEV450) Platform Developer I (CRT450)
• Tap into these Trailhead and • Download the Certification Exam Guide
Digital Learning courses
• Get our Preparation Cheat Sheets
• Tap into these digital learning modules

should understand to pass the exam: Certified Platform Developer I None
• Design the data model, user interface, business
logic, and security for custom apps Certified Platform Developer II
• Customizing apps for mobile use
Commerce Cloud Digital Developer
• Designing reports and dashboards
• Deploying custom apps
DEVELOPER TR ACK
PL ATFORM DEVELOPER II Recommended

Salesforce
Time
Commitment
The Salesforce Certified Platform Developer II credential is designed for those with advanced skills and 2-4 YE ARS 35-45 HRS
knowledge in the programmatic capabilities of the Force.com platform and data-modeling practices. 8 Trailhead
CERTIFICATION PATH
• Use our self-guided resources • Tap into these Trailhead and • Download the Certification Exam Guide
• Tap into these Trailhead and Digital Learning courses • Get our Preparation Cheat Sheets
Digital Learning courses

should understand to pass the exam: Certified Platform Developer I Certified Platform Developer I
• Designing, developing, testing, and deploying
programmatic solutions that are maintainable Certified Platform Developer II
and re-usable
• Following Apex design patterns and object-oriented Commerce Cloud Digital Developer
programming best practices
DEVELOPER TR ACK
DEVELOPER Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
RESOURCES
CERTIFIED COMMERCE UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
CLOUD DIGITAL Join Our Success Community Getting Started with Demandware 3 days Download the Certification Exam Guide 30 min`
DEVELOPER An Xchange Community username (GEN001)
and password is needed to access the Demandware Platform Architecture 3 days
Exchange Community. Overview (DEV001)
To obtain access to the Xchange Community, please
contact your Commerce Cloud Account Manager.
Developing for Digital I (DEV101) 5 days
Developing for Digital II (DEV201) 5 days
CERTIFIED PLATFORM UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
DEVELOPER I Developer Beginner 15.75 hrs Programmatic Development Using 5 days Certification Preparation for Platform 1 day
Visualforce Basics 2.5 hrs Apex and Visualforce (DEV450) Developer I (CRT450)
Data Modeling 1 hr Build a Conference 3.7 hrs Cheat Sheet: Apex Code 15 min
Quickstart Apex 20 min Management App Cheat Sheet: Visualforce 10 min
Quickstart: Lightning Components 30 min Build a Visualforce App 50 min Download the Certification Exam Guide 30 min
Quickstart: Visualforce 15 min P Apex 5.75 hrs P Creating Lightning Components 1 hr
Guide to Limits 2 min P Visualforce Controllers 2 hrs
Order of Execution of a Save 6 min
Development Lifecycle management 1.5 hr
P Get Started with Visualforce 22 min
DEVELOPER TR ACK *Premier Online Training. Contact us for more information on Premier Success Services.
DEVELOPER Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
RESOURCES
CERTIFIED PLATFORM UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
DEVELOPER II Developer Intermediate 18 hrs Lightning App with SLDS 50 min Cheat Sheet: Lightning UI 10 min
Visualforce Basics 2.5 hrs Visualforce with SLDS 50 min Cheat Sheet: Rest API 12 min
Process Automation 1.5 hrs Build a Geolocation App 1.2 hrs Cheat Sheet: Soap API 12 min
Securing Your User’s Identity 20 min Build a Conference 3.6 hrs Cheat Sheet: Security for Developers 6 min
Compound Fields 1.5 min Management App Cheat Sheet: Search and Query Optimization 8 min
A Guide to Sharing Architecture 36 min Download the Certification Exam Guide 30 min
Visualforce Performance 1 min
Best Practices for Deployments 1.5 min
with Large Data Volumes
Order of Execution of a Save 6 min
P Integrating with SOAP API 1 hr
P Introduction to the REST API 45 min
DEVELOPER TR ACK *Premier Online Training. Contact us for more information on Premier Success Services.
SPECI ALISTS
CPQ SPECIALIST Recommended
Time
The Salesforce Certified CPQ Specialist credential is designed for individuals who have experience Experience 2 Instructor-Led Classes
implementing the Salesforce CPQ solution. 6-12 MONTHS 15-25 HRS
0 Trailhead
CERTIFICATION PATH
Learn at your own pace: Get ready for your exam:

Add to your skill set:
• Tap into these digital learning • Take Salesforce CPQ Admin Essentials for • Download the Certification Exam Guide
courses
New Administrators (CPQ201) • Review Knowledge Base Study Materials
• Join our Success Community • Take Salesforce CPQ Admin Essentials for
Experienced Administrators (CPQ211)
EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITES:

should understand to pass the exam:
CPQ Specialist None
• Build solutions to support business • Generate renewal and amendment
process quotes
Marketing Cloud Email Specialist
• Troubleshoot and solve basic platform • Configure user permissions, record
issues types, and page layouts
Pardot Specialist
MARKETING SPECIALIST TR ACK

MARKETING CLOUD EMAIL SPECIALIST Recommended
Time
The Salesforce Certified Marketing Cloud Email Specialist credential is designed for those who can Experience 3 Instructor-Led Classes
demonstrate knowledge, skills, and experience in email marketing best practices — including message 6-12 MONTHS 15-25 HRS
design, subscriber and data management, inbox delivery, and external integrations. 1 Trailhead
CERTIFICATION PATH

• Tap into these digital learning • Download the Certification Exam Guide
• Personalize Your Customer Journeys with
courses
Marketing Cloud
• Take Essentials for Marketing Cloud Email
Marketers (EEB101)
• Take Content Builder Essentials for the
Digital Marketer (EML101)
Here are examples of the concepts • Building complex email automations

you should understand to pass
• Running reports of email-tracking data Certified Marketing Cloud
the exam: None
Social Specialist
•T
roubleshooting and solving basic
• Building relational data models
platform issues
• Sending emails via Email app Certified Marketing Cloud
• Having a general knowledge of email
sending methods
marketing terminology and best Email Specialist
practices

MARKETING CLOUD SOCIAL SPECIALIST Recommended
Time
The Salesforce Certified Marketing Cloud Social Specialist credential is designed for those who can demonstrate Experience 1 Instructor-Led Classes
knowledge, skills, and experience using the components of Social Studio for post creation, management and 6-12 MONTHS 10-20 HRS
analysis of conversations, and reporting. 1 Trailhead
CERTIFICATION PATH

• Tap into these digital learning • Download the Certification Exam Guide
• Take Social Studio 101 (SS101)
courses
• Personalize Your Customer Journeys
with Marketing Cloud
Here are examples of the concepts • Designing workflows to support

you should understand to pass business processes and reporting
requirements Certified Marketing Cloud
the exam: None
Email Specialist
• Building strategic social media • Troubleshooting and solving basic
processes, incorporating different platform issues
tools like Publish, Engage, and Certified Marketing Cloud
• Having a general knowledge of
Analyze social media terminology Social Specialist

PARDOT SPECIALIST Recommended
Time
The Salesforce Certified Pardot Specialist credential is designed for those who can demonstrate skills and Experience 1 Instructor-Led Classes
knowledge in designing, building, and implementing marketing workflows through the Pardot platform. 3-6 MONTHS 20-30 HRS
0 Trailhead
CERTIFICATION PATH

• Tap into these digital learning • Take Certification Preparation for Pardot
• Tap into these digital learning courses
courses
Specialist (CRT150)
• Download the Certification Exam Guide
Here are examples of the concepts available to deploy connectors and

you should understand to pass manage those processes
the exam: • Building marketing assets like email Certified Pardot Specialist None
• Designing workflows to support templates and forms
business process and reporting • Troubleshooting and solving basic
requirements platform issues
Certified Pardot Consultant
• Being familiar with native
integrations and the options

SPECIALIST Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
RESOURCES
CERTIFIED CPQ UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
SPECIALIST Join Our Success Community Salesforce CPQ Admin Essentials for 2 days Download the Certification Exam Guide 30 min
New Administrators (CPQ201) Review Knowledge Base Study Materials 1-2 days
Salesforce CPQ Admin Essentials for 4 days
Experienced Administrators (CPQ211)
MARKETING CLOUD P Paste Plain Text and HTML into 7 min Personalize Your Customer 2 hrs 55 mins Download the Certification Exam Guide 30 min
EMAIL SPECIALIST Content Area Boxes Journeys with Marketing Cloud
P Email: Send Classifications 18 min Essentials for Marketing Cloud Email 2 days
P Email Approvals 30 min Marketers (EEB101)
P Email: Dynamic Content 6 min Content Builder Essentials for the 1 day
P Drag-and-Drop Segmentation for 14 min Digital Marketer (EML101)
P Data Extensions
Marketing Cloud Connect Essentials 4 days
P Automation 101: Getting Started 9 min
(MCC201)
with Automation Studio
P Email Automation: Triggered Emails 7 min
P Reports 101 31 min
MARKETING CLOUD P Social Studio 101 1.3 hrs Personalize Your Customer 2 hrs 55 mins Download the Certification Exam Guide 30 min
SOCIAL SPECIALIST Join Our Success Community Journeys with Marketing Cloud
Social Studio 101 (SS101) 1 day
MARKETING SPECIALIST TR ACK *Premier Online Training. Contact us for more information on Premier Success Services.
SPECIALIST Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
RESOURCES
CERTIFIED PARDOT UNDERSTAND THE BASICS SHARPEN YOUR SKILLS PREP AND STUDY
SPECIALIST P Pardot: Overview 1.4 hrs P Pardot: Lead Generation 1.8 hrs Certification Preparation for Pardot 2 days
P Pardot: Campaigns 10 min P Creating Forms 10 min Specialist (CRT150)
P Pardot: Administrative User 35 min P Adding Form Fields 10 min Download the Certification 30 min
Exam Guide
P Building with Email Flow 10 min P Styling Forms 10 min
P Email Preference Center 10 min P Adding Post Submission Actions 10 min
P Unsubscribe Page 10 min P Deploying Forms 10 min
P Testing Emails with A/B Testing 10 min P Progressive Profiling 10 min
P Sending with Email Flow 10 min P Creating Dependent Fields 10 min
How Are Prospects Scored 10 min P Pardot: Automating Business Process 1.5 hrs
Visitors Report 5 min P Pardot: Nurturing Campaigns 1 hr
How Does Pardot Track Activities? 7 min Drip Program Overview 1 min
How Are Prospects Converted From Drip Program Reports 10 min
Visitors? 2 min Drip Program Sample Templates 2 min
Reviewing Prospect Audits 10 min Drip Program FAQ 10 min
Filtered Activities in Pardot 4 min Getting Started with the
Performing a Prospect Audit 4 min Salesforce Connector 3 min
Campaign Cohort Report 10 min Handling Opportunities in Pardot 15 min
Campaign Reports Summary 10 min Set Pardot to Only Create Contacts
What User Type Should I Select? in Salesforce 1 min
8 min
Grant Support Access to Account Salesforce Campaigns 10 min
4 min
Content Report Tracking Opt-Ins by Country 10 min
5 min
Creating Layout Templates for Conversion Report 5 min
10 min
Landing Pages Salesforce Connector Setup Guide 5 min
20 min
Forms Report Salesforce Connector Introduction 1 min
2 min
Cont. Next Page Cont. Next Page
MARKETING CLOUD Instructor-Led Training Trailhead Digital Learning P Premier Digital Learning* Video Reference Materials Communities
RESOURCES
CERTIFIED PARDOT UNDERSTAND THE BASICS SHARPEN YOUR SKILLS

SPECIALIST Cont. Form Troubleshooting and FAQ’s 20 min Pardot Campaigns vs. Salesforce
What’s the Difference Between a Campaigns 2 min
Submission and a Conversion? 2 min Automation Rules vs. Completion Actions 2 min
Prospect Actions 10 min Automation Rules vs. Segmentation
Link Tracking in Emails 10 min Rules 2 min
Getting Started with Email Flow 10 min Completion Actions vs. Dynamic Lists 2 min
Reporting with Email Flow 15 min
Lead Qualification Overview 1 min
Introduction to Forms 1 min
Testing with Email Flow 10 min
Email Overview 1 min
Email Tools 3 min
Building a Great Email 2 min
Getting Started with Email
Authentication 1 min
Pardot Permission Based
Marketing Policy 1 min
G E T S TA R T E D O N Y O U R S A L E S F O R C E C E R T I F I C AT I O N P AT H .
S A L E S F O R C E . C O M/C E R T I F I C AT I O N

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SALESFORCE MADE SIMPLE

Whatever your role, achieving your goals starts with getting

100+ TRAINING RESOURCES

who has experience performing as a Salesforce Administrator. 2 Trailhead

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Here are examples of the concepts you

• Managing users, data, and security

ADMINISTR ATOR TR ACK

ADVANCED ADMINISTRATOR Recommended

who have advanced-level experience as a Salesforce Administrator. 2 Trailhead

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Here are examples of the concepts you

• Leveraging the advanced administration

ADMINISTR ATOR TR ACK

PL ATFORM APP BUILDER Recommended

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Here are examples of the concepts you

• Designing the data model, user interface, business

• Designing reports and dashboards Certified Platform App Builder

• Deploying custom apps

APP BUILDER TR ACK

YOUR JOURNE Y TO THE SUMMIT

Specializations Certified Platform Developer I Certified Integration Architecture Designer

Certified Platform App Builder Certified Platform Developer I

Certified Community Cloud Consultant Certified Mobile Solutions Architecture Designer

Related Certified Administrator (Optional)

* Credential earned upon completion of ** Credential earned upon successful

OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Once all four prerequisites have You should consider earning

Force.com platform as it pertains to enterprise data management.

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Force.com platform that meet those requirements.

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

• Understanding of various types of licenses Sharing and Visibility Designer

governance, and integration to other external systems.

OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

ARCHITEC T TR ACK Platform App Builder

Part 1: Tune Your Data Model

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Here are some examples of the • Understanding how to customize

• Explaining Community moderation

IMPLEMENTATION E XPERT TR ACK

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Here are examples of the concepts you

IMPLEMENTATION E XPERT TR ACK

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Here are some examples of the concepts

IMPLEMENTATION E XPERT TR ACK

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS

Here are some examples of the concepts

• Maintaining and customizing the Salesforce Integration Certified Pardot Consultant

IMPLEMENTATION E XPERT TR ACK

EXAM OVERVIEW RELATED CERTIFICATIONS PREREQUISITE CERTIFICATIONS