Dialogue-The Art of Thinking Together: Daria Balea

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Daria Balea

DIALOGUE- THE ART OF THINKING TOGETHER

Reading “Dialogue: The art of thinking together” by William Isaac, I couldn’t really see how I could learn to
apply the dialogue technique explained in the book. It seemed to me very theoretical (especially the first
half of the book), and, at times, utopic. But everything started to connect in the dialogue course, after
hearing all the team members’ presentations. I realized that each of us saw things with different eyes and
that each perspective was equally valuable.

In this essay, I intend to outline my main insights from this course and the things I consider essential to
apply, both on a personal and on a team level.

To begin with, there are four fundamental practices of dialogue: listening, respecting, suspending and
voicing.

The thing that stayed with me from the practice of listening is something our team coach said: that for
listening it’s not enough to shut your mouth. You must also shut your mind. I’ve become aware of the fact
that we are mainly listening from our memory and that we confuse it with thinking. To change this, I want
to realize when this happens to me and start asking myself “What past experience made me say/ think/ act
like that?”. Also, to truly listen and understand another person, I have to practice suspending my beliefs. A
reason why we hold on so tight to our opinions and certainties is that we think that this is all we have, that
we are our opinions. But “who am I if I am not my opinions?”. This is a question I am still exploring,
although my first response to it is “my actions”.

I was amazed when I found out that respect actually means to “look again”. After thinking about it, I
realized that this is totally true, as we learned that respect is not a passive act. I only respect somebody
when I make the effort to look again, to ask myself “What am I missing?”. A quote from the book that had a
powerful impact on me was “At the same time, if you respect someone, you do not withhold yourself or
distance yourself from them.” Because I found myself doing this sometimes.

“Speaking your voice has to do with revealing what is true for you regardless of other influences that might
be brought to bear.” Voicing is the practice that I want to focus on the most right now. In a dialogue,
voicing does not mean speaking for yourself but also building on what others have to say, contributing to
the meaning that is created by all the participants.

Another thing I take with me from this course it’s the invitation to inquire. Even though I was not previously
doing this, I find myself more and more interested in how much the right question can lead us towards the
right solution, decision, or understanding.

The idea of building a container was linked with the study which showed that the top performing teams
from Google had in common a high level of psychological safety. I remember reading about this in the book
“Smarter. Faster. Better.” Some time ago and since then considering this aspect crucial. Even though it may
take some time and a lot of effort to build a container that can hold everything in our team, I am confident
that we will manage to do this.

One of the most thought-provoking insights I got from the dialogue course is that we speak different
languages. This idea was new to me and once I’ve become aware of it and realize that I speak the language
of power, I could easily understand where some of my disagreements with other people came from.

To conclude, I’m eager to start practicing the dialogue with the team members. I am conscious that
dialogue will not simply happen overnight, but I will try my best to exercise the four practices of dialogue. I
am confident that with practice and true dedication we will manage to move through the fields of
conversation.

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