Family Resource Management MODULE - 3

Resource Management

Notes
10

FAMILY RESOURCE
MANAGEMENT

All of us want to lead a peaceful and fulfilling life. We want to get good food,
clothing, education and a house for comfortable living. Do you think that all fami-
lies get all these things? How will you know that all families enjoy a comfortable
and happy life? Observe the families living around you. Despite living in the same
locality, same kind of house with almost the same amount of income and family
size, you will find that some of them are happy and well settled, while some others
are dissatisfied.
Do you know the reason for this difference? What can be done to ensure that all
families are happy and satisfied? Let us find out how we can help the families to
achieve this.

OBJECTIVES
After reading this lesson, you will be able to do the following:

explain the terms ‘resources’ and ‘management’;

identify and classify resources;

describe the characteristics of resources;

describe ways of maximizing satisfaction from the use of resources;

explain the significance of management in day-to-day life;

enumerate the steps involved in the management process;

identify the motivating factors in management;

discuss the role of decision - making in the management process.

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10.1 RESOURCES

When you want to buy a dress, you need money. Similarly, when you want to go
to your friend’s house, you will walk or use a vehicle. You will need land and
money when your family wants to build a house. In the same way, we need other
Notes resources like knowledge, material things, skills etc. to perform all our activities.
Thus, we find that we need a lot of things to do our day-to-day chores. These can
be called our resources. Therefore, we can say that the means used to meet our
needs are called resources.
Resources are the means for satisfying our needs and reaching our goals.

10.1.1 Types of Resources

You have earlier seen that we have many resources like money, time, land, knowl-
edge etc. Take a sheet of paper and note some more of them. Did your list include
the following?
– Money, salary, rent, interests from savings bank account etc.
– Your house for living and working.
– Time, like an hour a day, month etc.
– Energy to do work.
– Knowledge, skills and abilities for doing our work, like sewing, driving,
swimming, etc.
– Material goods like household equipments, car etc.
– Community facilities like park, hospitals, roads, bus etc.

When you look at this list carefully, you will realize that there is a difference be-
tween resources like money, house, equipments, etc., and resources like knowl-
edge, time, skills and abilities. A house or an equipment would have a fixed cost
for everyone, i.e., anyone can buy these things at the same price. However, your
knowledge or skill can be very valuable for you and your family while it may not
be of the same utility to others.

Your energy is a resource for you and can be used to do any work that you want
to do. But your energy can not be used by others to perform what they want to
do.

Similarly, if your mother has the skill of being a good doctor, it is something which
belongs to her and only she can use it.

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Thus, some resources become a part of an individual and can be used only by that
person. Such resources are called ‘human resources’. Examples of human re-
sources are time, energy, knowledge, skills and abilities.
The resources possessed and utilized by persons are called human resources.
The amount of human resources available will vary from one person to another. Notes
Therefore, they can be acquired and cultivated.
At the same time, there are some other resources which are available for everyone
to use. They are more easily recognized than human resources. Some of these
resources like park, and community facilities are available to all of us. However, it
is for us to make use of them properly and take advantage of their uses. Such
resources are known as ‘non-human resources’. Some examples of non-human
resources are money, house, land, material goods and community facilities.
Non-human resources are external to individuals, but they can be possessed
and utilized by them.

Resources

Human Non-human

Time
Money

Energy
House

Skills
Material goods

Abilities etc.
Community facilities.

Activity 10.1: List all your own and your family member’s human re-
sources. Also suggest two possible goals each that you and your family
can achieve using these resources.

INTEXT QUESTIONS 10.1

1. Your friend wants to become a doctor. She is living with her parents and a
brother, who wants to become an engineer. Both of them, your friend and
her brother, are studying in classes VIII and XII respectively ? Now state:
a) resources they will need to reach their goals.
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b) Categories to which these resources belong.
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Notes
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2. Separate and prepare a list of the following resources as individual and fam-
ily resources:
a. House. .............................
b. Baking skill of your mother. .............................
c. Your ability to ride a bicycle. .............................
d. Your father’s capability of driving a car. .............................
e. Car. .............................
f. Inherited land in your village. .............................
g. Equipments in your house. .............................
h. Monthly salary of your father. .............................
3. List the kind of resources you will need for the following:
a. Reaching your office on time everyday
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b. Giving a party to your friends after passing your NIOS examination.
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10.1.2 Characteristics of Resources

Both human and non-human resources have some common characteristics. These
are listed below.

Resources are useful: Resources can be used to fulfill our needs and
wants. That is why they are called resources!
For example:
- A house provides shelter.
- A bus helps to reach our office and school.
- Your mother’s ability to sew clothes helps the family to get clothes
stitched on time and to save money.

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Resources are limited in supply: Every resource is limited in supply. You
have only 24 hours in a day. Similarly, the salary obtained in cash is also
fixed. You have only limited supply of energy. In the same manner, resources
like water, electricity, fuel, etc, are all limited in supply. To get maximum
benefit, we must make efforts to conserve them.
Notes

Resources are inter-related: When you work, you need resources like
time, energy, skill, equipments etc. Without adequate supply of time and
skill, you will not be able to use your energy to operate the equipment. Thus
you will realize that all these resources are used at the same time, because
their uses are inter-related.

Resources have alternate uses: Most resources have alternate uses. For
example you can use the same time for a number of activities like cooking,
studying or watching television. Similarly, you can use your family savings for
the purchase of a house, equipment or for higher studies. Thus resources
have alternate uses.

Resources can be substituted: To achieve the same goal, we can use one
resource or the other. To reach your school or office, you may use your
energy and time resource by walking or use money resource by traveling in
a bus. Other examples are the use of ready-made or convenience foods
instead of preparing them at home. Therefore, one resource can be substi-
tuted for of the use of another resource.
Thus we can see that all resources have similar characteristics. Therefore we should

Create and cultivate them to enhance their availability.

Conserve them as they are limited in supply.
For example, to obtain the above two things, try to improve your knowledge and
skill in sewing to stitch your clothes; earn money and satisfy your creative urge.
10.1.3 Ways of Maximizing Satisfaction
While using resources, we have to ensure that we utilize them in such a way that
we get maximum benefit from their use. This way we will be able to get maximum
satisfaction. The different ways by which we can achieve this are listed below.
- Identify all the available resources.
- Make use of only the right amount of resources.
- Substitute the less expensive resources for the more expensive ones.
- Develop the habits that can enhance the use of resources.
- Cultivate practices to increase the availability of resources.
- Learn to share resources so that you do not deprive others of their use.

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- Do not waste resources.
Adopt the 3-R’s - Reduce, Reuse, and Re-cycle the resources to
maximize satisfaction from their use.

Notes

Fig. 10.1: Ways of maximizing satisfaction from resources

Activity 10.2: Identify at least five human and five non-human resources
available to your family and compare this list with that of your
friend’s list. Suggest at least 2 ways by which you can enhance or
maximize their utility.

INTEXT QUESTIONS 10.2

1. List any four ways of maximizing satisfaction from resources.
(i) ________________________________
(ii) ________________________________
(iii) ________________________________
(iv) ________________________________
2. Give an example of a resource that you can create or cultivate in yourself.
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3. What are the three ‘Rs’ that you should adopt to get maximum satisfaction
from the use of resources?
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Notes
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10.2 MANAGEMENT PROCESS

Let us take the following example:
You want to visit your grandparents living in a different place. What all will you do
to arrange your visit?
In this context, you need to do the following:
- list the things to be done for the journey;
- buy the ticket for the date as planned earlier.
- collect all things for making the trip comfortable.
- buy the things that are not available with you
- check whether you have everything you planned and pack your baggage like
clothes, food, shoes, water bottle, towel, soap, etc.
- inform your grandparents
- take the train and leave for your grandparents house.
Now, can you say how you have planned this trip successfully and how you col-
lected all the things you wanted for a comfortable journey? Yes, the process you
have used in this case is called management, and the things you have used are your
resources. Yes, you have managed a number of things to see that you are able to
visit your grandparents as planned by you.
Therefore, we can say that
Management is a process of using what you have to achieve what you want.

10.2.1 Significance of Management

Let us now imagine what could have happened if you had not done or managed
what you had planned to do, as listed earlier? Yes, you could have faced some of
the following problems–
- You could have reached the station late.
- Without a proper ticket, you may have had to cancel your journey.

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- You could have missed packing your food or drinking water.
- You may have found your grandparent’s house locked when you reached
there.
You will now agree that management is an important tool even to make a simple
Notes job like making your trip a success. Similarly, many other situations in our life also
need management. We can therefore say that management plays a significant role
in our day-to-day life. Management helps you to:
- reach your goals,
- achieve what you want,
- utilize your resources properly,
- make your life more systematic,
- avoid wastage of resources,
- increase efficiency in work situations,
- achieve a better standard of life.
10.2.2 Steps in the Management Process
You have now learnt that management is an important aspect of our lives. We
have to achieve a large number of goals and satisfy our wants. Whether your goal
is more important or less important, you need resources to achieve it. You are also
aware that resources are limited. To achieve our goals with limited resources, we
have to follow a systematic method. Management involves the following steps:

Planning

Organising

Controlling

Evaluating
You will see that everyone follows a particular procedure when they work to-
wards their goal.
First you have to think about what to do and how it is to be done, that is, you do
the planning.
Then you assemble the resources and assign the responsibilities. In other words,
you are organizing.
After that you perform the actual task, i.e., you put your plans to action or you are
controlling your activities so that it is according to your plans.
Once the task is over, you check to see whether everything went according to
your plan or not. In other words, you are evaluating.

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Following is a detailed description of each step of management. These are called
the steps in Management.
Thus, there are four steps of management.
Step 1: Planning
Notes
The first step in management consists of thinking in advance of what needs to be
done i.e., planning. A simple way to plan is to make a list of all the things that need
to be done. Since certain things have to be done first and others later, arrange
them in a proper order or in a sequence. If you take the example of your trip to
your grandparent's house, you planned all the things that needed to be done. After
that, you collected the things and shopped for the others. For example, you first
took money from the bank and then went to the station to buy tickets for the
journey. You collected your ticket and the other things like bedding, soap, clothes,
towels etc; you packed them in a suit case.
While doing this you had arranged each activity in sequence in which it was to be
done.
Besides following a sequence, you also need to make the plan flexible so that you
can make changes at the last minute, if needed. For example, suppose you find
that tickets are not available for the 15th of July, you then get tickets for another
train on the same day or in the same train for the next day. Thus, planning involves-

Listing activities

Sequencing activities, and

Providing flexibility for any adjustments.
Now, can you say, why is planning important? Yes, it is important so that you do
not forget any important aspect once you start carrying out the task. You also have
something in your hand so that you can start organizing your work.
In short, during planning think about the following:
- What is to be done?
- Who will do the work?
- How will it be done?
- When will it be done?
- What resources will be used?
Step 2: Organising
After planning, you have to organize your resources and your work so that the
plan is carried out properly. Organizing involves assembling resources and fixing
responsibilities.

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Organizing means assembling
resources and fixing responsibilities to carry out a plan.
Let us now go back and once again examine the example given earlier.
When your were planning for your trip to your grandparent's house, you decided
Notes to go to the station to purchase tickets, that is, you fixed the responsibility on
yourself. But a plan may not always involve you only. For example, if you decide
to buy the ticket for your trip, you may decide to do it yourself, or you may take
the help of your brother or your mother.
Thus, after deciding who does what, you set about collecting or assembling every-
thing that you needed to prepare for the trip. All these activities of fixing responsi-
bilities and collecting resources make up the second step of management, that is,
organizing. While assigning tasks to other people, we must make sure that -
They have the time and ability to do that work and are willing to do the same.

For example, if you could not go and get the ticket yourself, you could have asked
your brother to buy the ticket, because his office is close to the railway station.
Thus he will be in a position to buy the ticket.

Can you say what would happen if you did not organize your work? Can you
think of what would happen if you assigned tasks to people who were not willing
or able to do them? What would happen if you asked a very busy person to do
something for you?

Yes, you are right, the work would either not be done properly, or not done at all.
Therefore, your plan would not be successful.

Can you now say why organizing your activities is important?

Organizing ensures that:

all the planned work gets done,

there is proper distribution of work,

work gets finished on time,

time, energy, and other important resources are saved, and

your planning is successful.

This means that since the work gets distributed among two or more persons, it
saves time and energy. Since more than one person is doing the work, all the work
gets done and no one is overburdened, that is, there is a fair distribution of work.
By doing so, there is no wastage of the resources and they are also conserved.

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Activity 10.3 : Prepare a plan of a picnic for your family and list the
activities to be performed. Distribute work among family members ac-
cording to their ability and time available to them.
Step 3 : Controlling
Once the plan is ready and the resources are organized, actual work starts. Con- Notes
trolling is necessary at this stage, because activities must move according to the
plan. Can you look at the earlier example? We have discussed there that if you
cannot get tickets, you have to think of an alternative arrangement. So, if you
really have to do what you have planned, you need controlling your activities to
see that the original plan is implemented.
Controlling is also known as putting a plan into action. As the plan is being carried
out, you also have to check the progress of your plan. When you do this, you may
sometimes find a changed situation which calls for a fresh decision. For example,
suppose you had planned to go on 15th, but find that no ticket is available, what
will you do? You may have to decide on one of the following:

Change the train; or

Change the date of departure; or

Cancel the trip.
Since you may not like to cancel the trip, you decide either to take a different train
or decide on a different date for the same train. This arrangement is called control-
ling.

You make adjustments as the plan is being carried out or implemented. You change
or control your activities so that your plan is not a failure. This is also called flex-
ibility.
Controlling means carrying out the activities as planned and organized earlier.
Step 4: Evaluating

Evaluating, means checking the progress of your plan and taking correc-
tive measures if needed.
For example when you cook a meal for your family, you want to taste whether it is
done properly or not. You also see whether everything is made in adequate amounts.
Evaluation helps you to check your mistakes and improve your work and
product.
Thus evaluation helps you to understand your weaknesses and mistakes so that it
is checked and will not be repeated in future. This is also called looking back or
“feedback”.

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Though you may find that evaluation is listed as the last step, it is done at each
stage of management i.e. planning, organizing, and controlling. You have to evalu-
ate at every stage so that you do not regret in the end. Since you are constantly
evaluating your work, you come to know the defects of your planning, organizing
and controlling. Sometimes, you are in a position to bring a change in your plan-
Notes ning and/or organizing and controlling. If you can, you tend to improve end results
and complete the process smoothly and successfully. If not, you learn to do a
better job in future.
Activity 10.4: Observe your father’s management of repair and mainte-
nance activity at home. Suggest some management tips to help him with
this activity.

INTEXT QUESTIONS 10.3

1. Define management.
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2. List two advantages of management. Explain with an example each.
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3. List three important things involved in planning.
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4. Re-arrange the following stages of the management process in the correct
order.
(i) Organising ...................................................
(ii) Evaluating ...................................................
(iii) Planning ...................................................
(iv) Controlling ...................................................
5. State whether the following statements are true (T) or false (F). Justify your
answer.
(i) Planning does not need controlling.
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(ii) Evaluation is often not required while controlling.
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(iii) Plans are fixed in nature.
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Notes
(iv) Everyone in the family should consult others while preparing their own
plans.
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(v) While organizing, you need to fix responsibilities to carry out the plan.
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(vi) Anyone can do any activity to accomplish a plan.
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6. List with an example the activities involved in :
(i) Organising
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(ii) Controlling
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10.3MOTIVATING FACTORS IN MANAGEMENT

Fig. 10.2: Motivating factors

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There are three motivating factors. These are:

Values

Standards

Goals
Notes

Value
A value is a moral principle and/or belief that a person holds about some aspect of
life. You value honesty, punctuality, kindness, sincerity, health, good habits, happi-
ness, etc. It motivates you to behave in a particular way. For example, you value
good health that is why you tend to eat right food and also do regular exercise.
You join yoga classes or aerobics or go for a morning walk. You value time that is
why you try to be punctual for your appointments.
Different people may give importance to different values. You may not necessarily
have the same values as your friend.
Your values may remain same or change in life. For example, you value honesty
and hence do not tell a lie ever. But you may fall in bad company and then start
telling lies. Your value for honesty thus disappears.
You may also aquire new values from time to time eg., you may start valuing food
and do things to save it from wasting. You may start valuing independence and
therefore get encouraged to do things yourself. This may help you not only in
independence but also in developing your skills and raising your self esteem. So
do you see how the values you hold help you to go into action? Can you list some
more values and the related actions?

Standards
Standard is an accepted level of quality. Hence it is a measure of values that
compel individuals to perform actions that will give the desired satisfaction.

Whenever we do any work, we measure our performance against a standard.

When we clean a room we see that everything is back in its place, it is dusted and
polished, floor is swept and mopped and so on. The room is not clean till any of
the jobs remains undone.
Some standards are self dictated, others are demanded or dictated to us by our
family and community. Therefore, some standards are flexible and some are rigid.
You may have also observed that for the same task, you have a particular stan-
dard at a given point of time under certain conditions and another standard at a
different time under different conditions. Let us take an example. Your mother
may prefer to go to the market to select and buy fresh vegetables herself every-
day. However, if she is unable to go to the market on a particular day, she may
instead ask your father or you to go and buy the vegetables. Here, she is prepared

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to accept the type and quality of vegetables that your father buys. The selection
may not be as per her standard of quality, size and freshness of the vegetables, but
still she is prepared to accept them.
The standards you hold are a reflection of the values you have and the aim you
have for the future.
Notes
Some standards affect you alone, others may affect your family and your commu-
nity. Hence, we should be very careful in selecting our standards. For example,
when we hold "cleanliness" as our standard, we should not only keep our house
clean, but also the places around our house. We should apply the same standard
of cleanliness for our house as well as for our community. Throwing garbage from
the house on to the street is not your standard of cleanliness.

Goals
A goal is your aim or objective in life. You have joined this course at NIOS be-
cause your aim is to get a class XII certificate, is not it? You achieve them within
the limits set by your values, standards, and the resources available. To define the
term goals we can state that:

Goals are the aims or objectives that we want to achieve and work for.
Thus goals grow out of our values, needs and desires.
We expect that by accomplishing these goals, we get a sense of achievement,
happiness and satisfaction.
Just as our values and standards change with time, our goals also keep changing.
Some goals are achieved sooner than the others. Some goals are achieved more
easily than the others. Some goals are reached within the span of a few minutes
(eg cooking food), few hours (eg sewing a shirt) or few years (eg completing a
degree course, owning a house, building a bank balance, etc). Sometimes, certain
goals are dropped because they have already been achieved. For example, if you
have finished your schooling your goal of schooling is dropped, instead a new goal
of joining a college for a degree course is added to take its place. Can you think of
some goals of this type?
To understand goals better, let us consider the example of Reema, Mahesh and
Sanya who value health, hence, work for it by joining a class for jogging, aerobics
and yoga respectively. The main goal that all of them are trying to reach is good
health. However, Reema is jogging for half an hour everyday as her goal may be to
lose a particular amount of weight by a certain time. Mahesh may be doing yoga
exercises to improve his chronic back pain and asthma. Sanya may be doing
aerobic exercises to increase her stamina, keep trim and maintain her body weight.
Besides exercising, these three friends may also be aiming at taking a balanced
diet, nutritional supplements, vitamins and tonics, etc. to improve their health. Thus,
they may have a number of smaller goals to reach the larger goal of health.

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Thus, you have learnt that your values and goals along with the stipulated stan-
dards are the main reasons for you to learn and use management process in day-
to-day life.

Notes INTEXT EXERCISE 10.4

1. List four values considered important by
(a) you
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(b) your family
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(c) your friend
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Q. Would you change your values and standards because your friend wishes
you to do so? What factors should you consider while fixing your values,
standards and goals?

2. Define values, standards and goals.

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3. Categorize the following in the categories of
a) a few hours b) a few days
c) a few months d) a few years
1. Cooking food...............................
Notes
2. Cleaning cupboard
3. Finishing an assignment for NIOS. .......................................
4. Receiving a certificate from NIOS........................................
5. Knitting a pullover for yourself........................................
6. Higher education for children........................................
7. Marriage of a daughter.......................................

10.4 DECISION - MAKING

If you are to use the process of management as a tool to help you lead a harmoni-
ous, successful and satisfying life then you have to make correct decisions about
the goals you wish to achieve, the standards that you want to maintain and the
lifestyle you desire. You will observe that decision making is a continuous process.
While making decisions, you have to make a choice among many alternatives.
Considering different alternatives is important because then you are sure that you
are following the right course of action and have not left out an option which could
save you money, time, energy, or social/emotional problems. Hence, it is vital to
learn how to make correct decisions while solving a problem or reaching a target
or tackling a situation. What is the meaning of decision making? You can define a
decision as:
A decision is selection of a course of action among alternative choices.
What does it mean? On a rainy day you want to reach your office on time but do
not want to use your bicycle. What are your options? You can take a bus, go
walking, take a taxi or ask your friend for a lift in her car. You have to decide
which option to use so that you reach office on time.
Making a decision involves a number of steps. These are:
1. Identify the problem.
2. Find out all the information you need about the problem and formulate pos-
sible courses of action, ie., solutions, to overcome the problem.
3. Consider and evaluate the consequences of each alternative course of ac-
tion.
4. Select the best possible course of action.
Let us understand how to apply these steps of decision making by taking an ex-
ample.
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Step 1: Identifying the problem.
Your friend, Rahul and his family are not happy with their present rented house.
They try to find out the reasons for it. They find the house too small for their needs
because they are seven members and there are only two rooms to live in. There is
Notes very little open space for drying clothes. The kitchen is also very small. Above all,
the neighbourhood is not very clean. Hence, Rahul’s family wishes to change their
house and preferably buy a house of their own. The underlying problem is that of
their present house and selection of a new one.
While identifying the problem, it is important to be clear and unemotional. Rahul’s
family should not overlook the benefits of the present house. Their present house
is close to Rahul’s father’s office and Rahul and his sisters’ school. The market
place is nearby and frequent trips can be easily made to buy things of day-to-day
use. Yet, they are not happy with their present house. In the light of the above
situation, keeping in mind the needs, desires and values of Rahul’s family, we
should now help them to move to the next step of decision-making.
Step 2: Find out information and possible courses of action.
Rahul’s family should try and find out everything about the alternate houses avail-
able to them. The different localities and types of house (ie., flat or bungalow),
number of rooms, feasibility and affordability of rent for a larger house versus
owning a house, etc. To find out all the information, the family can take the assis-
tance of a property dealer and consult their friends and neighbours for advice and
experience. Ideally, Rahul’s family should explore all possible alternatives within
the constraints of their resources, especially time, energy and money. This will also
help them to set certain limits within which alternatives can be thought of.
Step 3: Evaluation of alternate courses of action.
To make it easy, Rahul’s family should consider two to three alternatives at a time
and as one is rejected a new one should be added for consideration and evalua-
tion.
Each alternative should be clearly analyzed for its consequences and ability to
meet family goals and values. The desirable and undesirable consequences of an
alternative should be considered to select the best choice. At the end, Rahul’s
family may decide to defer the purchase of their own house for the moment, as
they do not have enough savings. Rahul’s father may already be paying the install-
ments for their car. So, he cannot afford to buy the house on installments until the
car payments are taken care of. Thus, the family may decide to continue to live in
a new rented accommodation despite knowing that owning a house would be the
best solution to frequent changing of houses and paying a monthly rent. They now
have to consider all alternatives for rented accommodation, ie., their list of alterna-
tive course of action has narrowed down to selecting a house on rent.

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Step 4: Selecting the best course of action.
After looking at a number of houses Rahul’s family decides to select a three bed-
room flat on the ground floor in a near by new locality which is very clean and well
planned. It has big houses, broad roads, a good market and is not very far from
Rahul’s father’s office and the children’s school. This house has a lot of open Notes
space in front and back, so that their children can play freely, there is adequate
space for drying clothes, and Rahul’s mother can also have a small kitchen garden.
The rent is affordable and Rahul’s father hopes that after paying off the car loan he
can soon plan to save enough for making a down payment for a new house and
pay off the remaining amount in easy installments. Thus, Rahul’s family is very
happy in their new house.

INTEXT EXERCISE 10.5

1. Your father wants to take the family for a picnic. Present the steps he should
consider to decide about a suitable place and time for it.
2. State whether the following statements are True (T) or False (F). Give
reasons for you answer.
a) A decision is the selection of a number of courses of action among
alternate choices.
.....................................................................................................
.....................................................................................................
b) The first step of decision-making is to identify the problem correctly.
......................................................................................................
......................................................................................................
c) A family’s resources and goals are the major factors to be kept in
mind while choosing among various courses of action.
......................................................................................................
......................................................................................................
d) The course of action selected after analyzing all the alternatives should
ideally satisfy all family members.
......................................................................................................
......................................................................................................
e) Decision-making is a one time process to set up major family goals.
......................................................................................................
......................................................................................................

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WHAT YOU HAVE LEARNT

Management
Notes

Is the process of

Planning Organising Controlling Evaluating

Values The use of Resources Standards

To achieve goals.

TERMINAL EXERCISE
1. Define the term resources and classify them.
2. What is management? Describe the steps of management by using an ex-
ample.
3. What are the three major motivations in the process of management?
4. Identify a major goal in your life. State the value (s) from which it originates
and the standards (s) you have set to achieve it.
5. Write briefly the importance of decision making. List the steps of decision
making.
6. Rearrange the jumbled letters to identify the correct term describing the state-
ments written below:
(i) Means for reaching our needs and goals – CESURROSE
(ii) Using what you have to achieve what you want – MGEATMENNA
(iii) First step of management – INLAGPNN
(iv) Fixing responsibilities and assembling resources in management –
NNSROGGEAII
(v) Carrying out the activities as planned and organized earlier –
GIOONNTCRLL

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(vi) Checking the progress of your plan and taking corrective measures –
TVAALUENIO
(vii) Measures of worth that help you to make choices among alternate
courses of action – SULEVA
(viii) Measures of values that compel individuals to perform actions that Notes
give the desired satisfaction – DTAASRNSD
(ix) Purpose that we want to achieve – OSALG
(x) Selection of a course of action among alternative choices
– NECII DOS

ANSWERS TO INTEXT QUESTIONS

10.1 1. a) Resources needed to become doctor and engineer.
(i) Ability and skills
(ii) Secure good marks in class XII examinations.
(iii) Clear entrance examination.
(iv) Good health
(v) Reference books.
(vi) Furniture and place to sit and study
(vii) Money
b) Human resources : (i), (ii), (iii), (iv).
Non-Human resources : (v), (vi), (vii).
2. (a) Individual resources : b, c, d
(b) Family resources: a, f, g.
3. (a) Reaching office:
i) Time, money, energy, vehicle
ii) Money, ingredients needed for dishes, crockery, cutlery,
furniture, space, table linen.
10.2 1. Refer Text.
2. Refer Text
3. Reduce, Re-use, Re-cycle.

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10.3 1. Refer Text.
2. Refer Text.
3. Listing activities, sequencing activities and flexibility
4. Planning, organizing, controlling, evaluating
Notes
5. (i) F (ii) F (iii) F (iv) T (v) T (vi) F.
6. Refer Text.
10.4 1. Refer to text.
2. Refer to text.
3. 1. (a) 2. (a) 3. (b) 4. (d) 5. (c) 6. (d) 7. (d)
10.5 1. Refer to text.
2. (a) F, (b) T, (c) T (d) T (e) F
ANSWERS TO TERMINAL EXERCISE
1. Refer to text.
2. Refer to text.
3. (i) Values (ii) Standards (iii) Goals
4. Refer to text.
5. Refer to text.
6. (i) RESOURCES
(ii) MANAGEMENT
(i) PLANNING
(ii) ORGANISING
(iii) CONTROLLING
(iv) EVALUATION
(v) VALUES
(vi) STANDARDS
(vii) GOALS
(viii) DECISION

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