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Review For Mid-Term Exam - Course Organizational Behavior Mid-Term Exam-Ob Course

The document provides a review for a mid-term exam on an Organizational Behavior course. It outlines the exam details including date, duration, format and requirements. It also provides sample answer sheets for the multi-choice and writing sections. Finally, it lists the chapter topics to review, covering concepts of individual and group behavior, values, attitudes, job satisfaction, motivation theories and more. Students are advised to focus on key definitions, models, factors and applications of theories.

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Phúc Duyên
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91 views4 pages

Review For Mid-Term Exam - Course Organizational Behavior Mid-Term Exam-Ob Course

The document provides a review for a mid-term exam on an Organizational Behavior course. It outlines the exam details including date, duration, format and requirements. It also provides sample answer sheets for the multi-choice and writing sections. Finally, it lists the chapter topics to review, covering concepts of individual and group behavior, values, attitudes, job satisfaction, motivation theories and more. Students are advised to focus on key definitions, models, factors and applications of theories.

Uploaded by

Phúc Duyên
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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REVIEW FOR MID-TERM EXAM – Course ORGANIZATIONAL BEHAVIOR

A. General Information about MID-TERM EXAM-OB Course


 Date: Monday, 05th November 2018
 Duration: 65 minutes * 2 small Groups: 1st Group: 9:05 – 10:10; (23 Students)
(Including the reading time) 2nd Group: 10:20 – 11:25 (22 Students)
 Include: 2 Sections:
Section A: Multi-choices: 30 – 40 Questions => Maximum: 60 Marks
Section B: Writing: Choose 2 in 3 Questions => Maximum: 40 Marks
(Short Answers) Total 100 Marks
 Requirements: Specific, proper Example
Closed Book Exam
 Students must not remove the examination paper from the examination room
and must hand it to the Lecturer (Invigilator) at the end of the examination.
B. ANSWER SHEET for SECTION A (60 marks)
ANSWER SHEET
Please, mark a your choice on the relevant box

Ques. Your choice Ques. Your choice


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Review for Midterm Exam – Organizational Behavior P a g e 1/4 By Tran Minh Thu
C. WRITING for SECTION B (40 marks) => Suggestions for Review as Follows:
Chapter 1: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
1.1 Preliminary Concepts:
 Management (Definition, Functions, Roles)
 Organizations
 Managers’ Roles
 Skills for managers
 Effectiveness vs. efficiency
1.2 Understanding Organizational Behavior
 Behavior
 Organizational Behavior
 Five levels of analysis
 Goals and Forces to OB
1.3 Basic approaches (Focus on “System Approach”)
1.4 Limitations of Organizational Behavior
1.5 Continuing challenges

Chapter 2: CONCEPTS OF INDIVIDUAL BEHAVIOR


2.1 Personality
 Definition
 Personality Determinants
 Personality Traits
 Personality and Self-concept
 Personality and beliefs
 The Big Five personality model
 MBTI
 Application
2.2 Perception
 Definition
 Factors that influence perception
 Attribution Theory
 Fundamental Attribution Error
 Self-Serving Bias
 Selective perception (Halo Effect… Contrast Effects…)
 Application
2.3 Learning style
 Definition
 OB Modification (OB MOD)
 Application

Review for Midterm Exam – Organizational Behavior P a g e 2/4 By Tran Minh Thu
Chapter 3: VALUES, ATTITUDES AND JOB SATISFACTION
3.1 Values
 Definition (Value, Value system, Terminal Values, Intrumental Values)
 Dominant Work Values in Today’s Workforce
 Hofstede’s Framework for Assessing Cultures
 Application
3.2 Attitudes and cognitive dissonance
 Definition
 Three components of attitudes
 Cognitive dissonance
 Application – Attitude Surveys
3.3 Job satisfaction
 Definition
 Responses to Job Dissatisfaction
 Application
3.4 Emotion
 Definition
 Emotional intelligence (Five dimensions: Name, Meaning)
 Emotional Labor (felt emotions, displayed emotions)
 Types of Work-Related Behaviors
 Application
Chapter 4: MOTIVATION

Review for Midterm Exam – Organizational Behavior P a g e 3/4 By Tran Minh Thu
4.1 Definition (Motivation, Reward, Intrinsic vs. Extrinsic Reward, Needs)
4.2 Hierarchy of needs theory (Abraham Maslow)
 Lower/Higher-order needs,
 Deficit/ Progression principle,
 Opportunities for satisfaction in MASLOW’S HIERARCHY of human needs
4.3 ERG theory (Clayton Alderfer)
 Existence needs
 Relatedness needs
 Growth needs
 Frustration-regression principle
 Application
4.4 Acquired needs theory (David McClelland)
 Need for Achievement (nAch)
 Need for Power (nPower)
 Need for Affiliation (nAff)
 Application
4.5 Two-factor theory (Frederick Herzberg)
 Hygiene factors
 Satisfier factors
 Application
4.6 Theory X/Y (Douglas McGregor)
4.7 Comparison of Maslow’s, Alderfer’s, McClelland’s and Herzberg’s
MOTIVATION THEORIES
4.8 EQUITY theory (J. Stacy Adams)
 Perceived inequity.
 Perceived equity
 Application
4.9 EXPECTANCY theory (Victor Vroom)
 Expectancy (E)
 Instrumentality (I)
 Valence (V)
 Application (What to do to maximize E, I, V)
4.10 Goal Setting Theory (SMART, SMARTER) => Application
4.11 “BEHAVIOR” Approach - Reinforcement theory => Application
4.12 Motivation to change attitudes: by meeting their needs, their expectancy,
equity in the workplace
4.13 Motivation to change behaviors: by OB modification
4.14 Motivational drives: intrinsic vs. extrinsic motivation
4.15 Ken Thomas’s Model of Intrinsic Motivation

Review for Midterm Exam – Organizational Behavior P a g e 4/4 By Tran Minh Thu

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