NETSUITE TUTORIAL

Module 1 – Overview & Company Setup

Welcome to my NetSuite Tutorial. I have written this tutorial for all students who are enrolled in Kelley
School of Business’ A337/S400 course. The instructions in this document will help you learn some
basic NetSuite features and provide a hands-on experience with a commercially available Enterprise
Resource Planning system. This tutorial is divided into 4 modules.

Module 1: NetSuite Overview and Company Set Up

Module 2: Chart of Accounts and Journal Entries
Module 3: Item Creation and the Purchase Cycle (Purchase to Pay)
Module 4: NetSuite Forms and the Revenue Cycle (Order to Cash)

The modules in this NetSuite tutorial will show you how to set up a fictitious business, assign
user roles, design reports, structure the chart of accounts, make journal entries, and buy and
sell products.

Overview of NetSuite
NetSuite, (www.netsuite.com) is a user-friendly, web-based Enterprise Resource Planning (ERP) suite
for mid-size businesses. It is a Software-as-a-Service (SaaS) package that delivers intelligent,
integrated, and powerful business applications. NetSuite combines Customer Resource Management
(CRM) and E-commerce capabilities with back-office Accounting and self-service portals for customers
and suppliers. It supports business functions across all departments including sales, marketing,
accounting, finance, inventory, order fulfillment, purchasing, and employee management.

As a future professional in the business world, it is important that you have some first-hand experience
with key technology. In learning to use NetSuite, you will better understand key business processes and
you will produce reports at each point in the processes. Additionally, experience with Accounting
Information System (AIS) and Enterprise Resource Planning (ERP) technology can make you more
marketable to employers. For additional information about NetSuite, you may visit their student
resource center at (http://www.netsuite.com/netsuiteforstudents).

Before starting NetSuite, you will be provided with your own account on a NetSuite training system to
create your own fictional business. Your NetSuite account will be pre-populated with products,
customers, vendors, and employees. It will have financial history and many on-going transactions in
order to simulate a viable business environment. You will be the system administrator and have full
access to all functions of the system. Unlike the “real world” you will be able to buy and sell products
without your boss’ approval. So spend wisely!
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Objectives

In this module, you will

 Log into NetSuite and change your password

 Set your default role as Administrator
 Learn how to navigate the application interface
 Explore the Help support features
 Customize your dashboard
 View how roles and permissions are defined
 Add yourself as an employee
 Set up your own business, logo, and warehouse location

If you make a mistake in this training environment, you may back out or delete your work or
simply start over again.

1 – 1: Logging in to NetSuite
In this exercise, you will log in to your NetSuite account with your assigned username and password.
You will then change your password.

If necessary, you can log out of NetSuite before completing this tutorial. However, once you
start the log in process, do not log out before completing step 1 – 2: Setting your Default Role.
The next time you log in, you will not need to reset your password or your default role.

1. Open your browser and type www.netsuite.com in the address field. Make sure your
browser is set to accept cookies before proceeding to the next step. Note: You can use
any browser. Internet Explorer seems to work the best.
2. Click the Customer Login link at the top of the page. The NetSuite Customer Login page
opens.

Your assigned email address will

be different from this.

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3. Enter your assigned Email address and your assigned password.

4. Click the Log in button.
5. The Log In window opens.

6. Do not change your assigned Email Address.

7. In the Old Password field, enter your assigned password that you previously used.
8. Enter and confirm your new password you want to use to access your account. Passwords
must be at least 6 characters in length and must contain at least one number or special
character. Special characters include , ` ~ ! @ # $ % ^ * ) ; ‘ “ { } .
9. Don’t forget your new password. I do not have access to your account and cannot help you
if you cannot log in.
10. Click the Login button. The Set Password Security Questions window opens. Reminder
to write down your password and the answers to your security questions for future
reference. NetSuite will not be able to retrieve lost missing passwords, which will
lead you to start over and lose all your work.

11. Select the checkbox for the NetSuite Trial Account Agreement.
12. Click the Continue button.
13. Don’t stop here. Keep going. You must complete the next section or you will lose system
administrator access to this account.

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1 – 2: Setting your Default Role

You have been assigned the default name of Mark Bidwell. Your default company name is Ramsey
Inc. You will change both of these names in another exercise. In this exercise, you will set your default
role to Administrator. This means that the next time that you log in, you will continue to have access to
all of NetSuite’s functionality. You will only need to do this once. Very Important: If you skip this
step, you will not be able to log in again as the administrator and you will not be able to
complete any tutorial exercises.

1. Click on the drop down list arrow beside Mark Bidwell (Administrator). A list of all your
available roles appears.

Drop down list

2. Select View All Roles from drop down menu. The Choose Role page opens.

3. Select the checkbox in the Default Role column for the Administrator role.
4. Select (or re-select) the Home icon to proceed with the next exercise. From this point
forward, you may stop at any time, save what you are doing and safely log out. You may
log back in at a later time and continue your work.

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1 – 3: Navigating the Application Interface

In this exercise, you will explore your Dashboard, Tabs, and Menus.

If you have not previously done so, select the Home icon. This opens the Home page, which is also
called the Dashboard.

One of the Portlets

NetSuite Home page

(Dashboard)

Each of the rectangular boxes on this page is called a Portlet. The collection of portlets on your
dashboard contains key performance indicators, shortcuts, calendar, settings, etc.

As the Administrator for your company you will be able to access all of your company’s information.
Much of your information can be found by navigating using your NetSuite tabs near the top of your
window.

Administrator’s tabs
(Menus)

When a tab is selected a page is displayed. As the Administrator, you have the following tabs: Home,
Activities, Mydials, Transactions, Lists, Reports, Documents, Setup, Demo Framework, Fixes
Assets, Support, Sales, and Knowledge Base. If there were other users in your company they would
only be able to see the tabs based upon their assigned roles in the organization. Only the Administrator
has the Transactions, Lists, and Setup tabs.

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The following list of questions and answers are to help you more easily learn about navigating with
NetSuite. You may enter your answers in the space provided. You may check your answers with the
solutions in the next section. Your answers will not be graded.

1. Click the Home tab. What are some of the activities that you can do from this page?
Answer:

2. Click the Activities tab. What are some of the activities that you can do from this page?
Answer:

3. Click the Transactions tab. What are some of the activities that you can do from this page?
Answer:

4. While on the Transactions page, scroll down to Sales in the Transactions Links portlet. If there
is a plus sign to the left of the word Sales, click on the plus sign to display all of the sales
transactions. What are some of the sales transactions that you can perform?
Answer:

5. Another way to navigate is by hovering over tabs and drop down menus. Hover your cursor over
the Lists tab until you see a drop down menu.

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Slowly move your cursor down and hover over Accounting. Move your cursor to the right and select
Currencies. Do not select New. Another notation for this is: Lists > Accounting > Currencies. Note:
This notation will be used frequently throughout this tutorial. What currencies are listed?
Answer:

Which currency is the base currency for your company?

Answer:

6. Click the Setup tab. At this point a setup wizard would step you through creating your company.
However, much of your company has already been configured for you including products,
customers, vendors, inventory, and business transactions. What are some of the other activities
that you can do from this page?
Answer:

Feel free to explore the remaining tab centers.

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Solutions 1 – 3: Navigating the Application Interface

1. Click the Home tab. What are some of the activities that you can do from this page?
Answer: View key standard costs and performance indicators, change email/ password, set
preferences, etc.

2. Click the Activities tab. What are some of the activities that you can do from this page?
Answer: View personal calendar, tasks, phone calls, etc.

3. Click the Transactions tab. What are some of the activities that you can do from this page?
Answer: View transactions for banking, purchasing, sales, customers, employees, inventory, etc.

4. While on the Transactions page, scroll down to Sales in the Transactions Links portlet. What
are some of the sales transactions that you can perform?
Answer: Create opportunities, prepare quotes, enter sales orders, approve sales, orders, etc.

5. Navigate to Lists > Accounting > Currencies. What currencies are listed?
Answer: USA, British pound, Canadian dollar, Euro

Which currency is the base currency for your company?

Answer: US Dollars (USD)

6. Click the Setup tab. What are some of the other activities that you can do from this page?
Answer: Define company information and preferences; set up marketing, sales force automation,
and support management; set up accounting, items, inventory, and order management; create
web site, web store, etc.

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1 – 4: Getting Help

There are many ways to get help with NetSuite. In this exercise, you will learn three ways to access
NetSuite online support. You can (1) access online help, (2) search the knowledge base, and (3)
view training videos.

1. Online Help. A quick way to get online help with any NetSuite application page is by clicking Help
in the upper right corner of the page.

This opens a new browser window and displays information about that particular page. However,
getting back can be tricky. Neither the back browser button nor browser tab will return you to your
NetSuite application page. To return, you must close this new browser window by clicking on the x
in the upper right corner of the browser window.

2. Knowledge Base. For other types of help, select the Support tab; then select Visit the
SuiteAnswers Site.

The SuiteAnswers page opens. This opens a new browser page (not window). When you want
to return to NetSuite, you may close this browser page tab or just re-select your original NetSuite
browser page tab.

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To search the knowledge base, enter a question at the top of the SuiteAnswers page. For
example, enter How can I set personal preferences. Click the Search button. Several pages of
resources are listed in order by relevance. The list identifies support articles, training videos, and
help topics. Click the Back browser button to return to the SuiteAnswers Home page.

3. Training Videos. To view a list of training videos, select Training Videos on the right under
Related Links. A list of training categories is displayed on the left side of the page. When a
category topic is selected, a list of related self-paced training videos is displayed in the center of
the page for that category.

4. Close this browser page tab or re-select the NetSuite browser page tab.

1 – 5: Customizing Your Home Page Dashboard

1. From your Home tab click the Personalize Dashboard link located in the Settings portlet.

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2. The Standard Content panel will automatically open up on the top of the page. Portlets that are
currently on your Home page are listed under “currently used”.

3. Add the following portlets: Calendar, Key Performance Indicators, New Release, Quick
Search, Recent Records, Settings, and Shortcuts. (Some of these portlets may already be on
your dashboard.)

4. Click on the small x in the upper right corner of the panel to close the Standard Content panel.
The selected portlets are displayed on your Home page dashboard.

5. Find the New Release portlet and click the small x in the upper right corner. This is a quick way to
remove a portlet from your dashboard.

6. If necessary, drag and drop the Recent Records portlet onto the top left corner of your dashboard.
You will find this portlet to be quite useful for searching recent information such as a specific
purchase order, inventory item, check, etc. while you are working through this tutorial.

1 – 6: Viewing Roles and Permissions

In this exercise, you will view user roles and their related permission levels.

Each employee, customer, and vendor is assigned a role that determines the specific information that
each user can access in NetSuite. Some users may have more than one role. You, as the Administrator,
have a Full Access Role which allows you to view all of your company’s information and to define all of
the other user roles and activities. As such, you will be able to assign a set of permissions to each user
role that determines how specific data can be viewed or edited.

1. Navigate to Setup > Users/Roles > Manage Roles. The Manage Roles page opens.

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2. Scroll down and select the Sales Person role. The Role page opens.
3. Locate the Permissions tab and then the Transactions subtab. Which permission level does the
Sales Person have for Find Transaction?
Answer:

4. Click the Lists subtab. Which permission level does the Sales Person have for Mass Updates?
Answer:

5. Full permission level allows users to delete records as well as add new ones. Edit allows users to
work with existing records and create new ones. However, with the Edit permission, users cannot
delete records.
6. Click the Users tab. Are there any users currently assigned this role?
Answer:

7. Click the Forms tab. List three of the many NetSuite forms that are available to a Sales Person.
Answer:

Solutions 1 – 6: Viewing Roles and Permissions

3. Locate the Permissions tab and then the Transactions subtab. Which permission level does the
Sales Person have for Find Transaction?
Answer: Full permission.

4. Click the Lists subtab. Which permission level does the Sales Person have for Mass Updates?
Answer: Edit permission.

6. Click the Users tab. Are there any users currently assigned this role?
Answer: No

7. Click the Forms tab. List three of the many NetSuite forms that are available to a Sales Person.
Answer: Standard Vendor Bill, Standard Vendor Credit, Standard Bill Payment, etc.

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1 – 7: Changing Employee Information

In this exercise, you will edit your name and job title in your employee record.

1. Navigate to Lists > Employees > Employees. The Employees page opens.
2. Find the employee with your login email address and the name A Wolfe. This is your default
employee record that was created with your account.
3. Click on the Edit hyperlink for this record. The Edit Employee form opens.

Enter your name here

4. Enter your first, middle, and last names in the Name fields.
5. Do not change your email address since this is your unique login username.
6. In the Job Title field, enter your favorite job title (Supervisor, Agent, Manager, etc.)
7. Click the Save button in the upper left corner of the page to save your employee changes.
**If it gives you the error message “passwords don’t match” scroll down to the access tab and
ensure that the password field is empty before hitting save again:

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8. Navigate back to Lists > Employees > Employees and confirm that your name is correctly listed
as an employee.
9. You should now see your name and your default role as the Administrator in the upper right portion
of your page. If your name is not displayed as the Administrator, try refreshing your browser page
or signing out and signing back in to your account.

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1 – 8: Setting Up your Company

Before starting this exercise, decide on the type of business that you will create. Select a business that
sells both items (products) and services. For example, auto repair, lawn maintenance, web development,
golf supplies, dog grooming, interior decoration, etc. Your business should buy and re-sell its items. Do
not make or manufacture your items. For example, if your business is a camera store that sells cameras
and camera equipment. The title that you will choose for your company should (1) in some manner be
related to your business and (2) incorporate your first and last name somewhere in the title. For example:
Clarianne Asuncion – The Camera Store

In this exercise, you will set up your company name, address, and logo.

1. Find a JPG or GIF file on the Internet that you would like to appear on screens and printed forms
such as sales orders, purchase orders, invoices, etc. It is very important that the logo must be no
more than 200 pixels wide and 60 pixels high (approximately, 10 KB). Save the image file to your
computer.

A quick way to find an image is to go to the Google website and enter a search word. Narrow your
search by choosing Images, Search Tools, Size=Icon.

2. Navigate to Documents > Files > Images in NetSuite. The Folder Contents page displays a list
of image file names.

Click on a column label

to sort the list

3. Click the Add File button in the lower left corner of the page, select your image file that you saved
on your computer, and click Open. Verify that your image file has been uploaded by finding its file
name in the list of images. You can sort the list of file names by clicking on any column label.
4. Navigate to Setup > Company > Company Information. The Company Information page
displays.

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5. You will now rename your company and display your new logo. You may ignore any company
settings on this page that are not specifically addressed in the instructions. Remember, if you
would like to learn more about any of the fields on the NetSuite pages, just click Help in the upper
right corner of the page. Enter the following information.

 Company Name: Your new company name should indicate what type of business you are in
and should include your first and your last name somewhere in the name.
 Legal Name: Same company name that you used in the previous step
 Ship to Attention: Same as Company Name
 Address fields: This is the address of our corporate headquarters. Enter an address in San
Francisco, California. This does not need to be a valid address. (Your NetSuite account is set
up only with California tax structures. So let’s move to California!)
 Return Email Address: Do not change.
 Company Logo (Forms): Select your uploaded image file from the drop down list. This will
show your image file on all printed forms and reports.
 Company Logo (Pages): Select your uploaded image file from the drop down list.
 Display Logo Internally: Checked. This will show your logo next to the NetSuite logo on the
upper left of your NetSuite browser pages. (If your logo is too large, there may be less room on
your NetSuite page to display information. In this case, use an image editing software package
to reduce your file size to less than 10 KB. Then repeat the steps to upload and select the
image file.)

6. Click the Save button when you are done.

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7. Your company name and logo should automatically appear at the top of your browser. If
necessary, you may need to refresh your browser or sign out of NetSuite, close your web browser,
open a new web browser window, and sign back in to NetSuite. Make sure that your logo takes up
no more than approximately 1 inch of space at the top of your screen. See example below.

Company logo Your name and role

Company name

1 – 9: Defining the Warehouse Location

In this exercise, you will enter your San Francisco warehouse address. You have already set up your
company headquarters in San Francisco. The warehouse is where your inventory will be stored and will
be the location for all shipping and receiving. You may ignore any general preferences that are not
specifically addressed in the instructions.

1. Navigate to Setup > Company > Locations (make sure you scroll all the way down the
menu). The Locations page displays.
2. Click on the Edit hyperlink for San Francisco. The Edit Location page displays.

3. Change the location Name to San Francisco Warehouse.

4. On the Address subtab, enter your name and a San Francisco address. The address does not
need to be valid.
5. Click the Save button when you are done.

You may sign out of your NetSuite account. This is the end of NetSuite Module 1.

- End of Module 1 -

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