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Sl2100 Inmail Quick Reference Sheet: For Multiline Display Telephone

This document provides instructions for using the basic features of an SL2100 InMail voice mailbox system from Nortel. It outlines how to set up and access your mailbox, record greetings, forward calls to your mailbox, and listen to and manage messages. Key functions covered include recording a personal greeting, setting a security code, checking voice mail, and forwarding or redirecting messages.

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0% found this document useful (0 votes)
78 views6 pages

Sl2100 Inmail Quick Reference Sheet: For Multiline Display Telephone

This document provides instructions for using the basic features of an SL2100 InMail voice mailbox system from Nortel. It outlines how to set up and access your mailbox, record greetings, forward calls to your mailbox, and listen to and manage messages. Key functions covered include recording a personal greeting, setting a security code, checking voice mail, and forwarding or redirecting messages.

Uploaded by

Edgar R
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SL2100 InMail Quick Reference Sheet

for Multiline Display Telephone

NDA-31892
Issue 1.0
Call Your Mailbox from Outside the Company:
Note: Accessing your mailbox from outside your company requires that the mailbox has a
security code. Attempts to access a mail box without a security code will receive a "That
SL2100 InMail Quick mailbox does not exist" prompt.
❏ Dial the company phone number that directly reaches your voice mail ________________
Reference Sheet for ❏ Wait for Auto Attendant to answer.
Multiline Display ❏ Press # and your mailbox number _______________________
Telephone ❏ Enter security code (if set)

After the Voice Mail Answers:


Using Dial Pad
❏ Press 5 . . . . . . . . .to listen to your message
TO SET UP YOUR INMAIL VOICE MAILBOX
❏ Press 77 . . . . . . . .to leave a message
❏ Press the VM Soft key
or ❏ Press 0 . . . . . . . . .for complete main menu of features

❏ Dial the voice mail pilot number ________________ While Listening to Your Message(s)
❏ Enter your mailbox number ___________________ ❏ Press 3 . . . . . . . . .to delete your message
Once You Are In Your Mail Box Perform the Following Steps: ❏ Press 5 . . . . . . . . .to listen to your message(s)
TO RECORD PERSONAL GREETING ❏ Press # . . . . . . . . .to exit listen mode
❏ Press 4 . . . . . . . . to access the greeting menu
While Listening to a Message:
❏ Press 1 . . . . . . . . to select your main greeting
❏ Press 73 . . . . . . . .to record a reply for the message sender
❏ Press 2 or 3 . . . . . to select an alternate greeting
❏ Press 63 . . . . . . . .to forward the message to a co-worker
❏ Press 7 . . . . . . . . to record a new greeting
❏ Press 62 . . . . . . . .to make a return call to the message sender
Sample Greeting: You have reached the voice mail of __________. Please leave your name
and call back number (s) and I will return your call as soon as possible. For immediate ❏ Press # . . . . . . . . .to exit listen mode
assistance press zero. Thank you. ❏ Press 84 . . . . . . . .to hear the time and date the message was sent
TO RECORD YOUR NAME ❏ Press 72 . . . . . . . .to archive (save) the message to your mailbox
❏ Press 76 . . . . . . . to access recording menu ❏ Press 3 . . . . . . . . .to delete message
❏ Press 7 . . . . . . . . to record name ❏ Press 5 . . . . . . . . .to listen to the next message
❏ Press # . . . . . . . . to exit ❏ Press 2 . . . . . . . . .to back up then continue listening
TO SET SECURITY CODE ❏ Press 22 . . . . . . . .to back up to the beginning and listen to the message
❏ Press 67 . . . . . . . to access the security code menu ❏ Press 4 . . . . . . . . .to go forward then continue listening
❏ Press 7 . . . . . . . . to enter the new security code ❏ Press  . . . . . . . .to pause and resume listening
❏ Press # . . . . . . . . to return to previous menu ❏ Press 16 . . . . . . . .to select a list of new messages
CHECKING VOICE MAIL ❏ Press 17 . . . . . . . .to select list of archive messages
Call Your Mailbox from Your Extension: ❏ Press 12 . . . . . . . .to select list of all messages
❏ Press the VM Soft key ❏ Press 9 . . . . . . . . .to exit mailbox
or
❏ Dial the voice mail pilot number ________________
❏ Enter your mailbox number ___________________
❏ Enter your security code (if set)

NDA-31892
Issue 1.0
To Forward Incoming Calls to Your Mailbox When Your Phone is Busy or You Do
TO TRANSFER YOUR ACTIVE CALL TO A CO-WORKER’S MAILBOX Not Answer:
❏ Press Transfer key.
❏ Press the Speaker key.
❏ Dial the co-worker’s extension number.
❏ Dial 744.
❏ Dial 8.
❏ Dial 1 to set.
❏ (Optional) Leave message and press #.
❏ Dial the VM Pilot number.
❏ Hang up.
❏ Hang up.
TO REDIRECT MESSAGE TO CO-WORKER’S MAILBOX
CANCEL FORWARDING TO VOICE MAIL
❏ Press 63.
To Cancel Forwarding All Incoming Calls to Your Mailbox:
❏ (Optional) Leave message and press #.
❏ Press the Speaker key.
❏ Press  to skip recording and redirect message immediately.
❏ Dial 741.
❏ Dial co-worker’s mailbox number.
❏ Dial 0 to set.
❏ Press # to exit message.
❏ Hang up.
Sending Calls to a Mailbox
To Cancel Forwarding Incoming Calls to Your Mailbox When Your Phone is Busy:
TO FORWARD CALLS TO YOUR MAILBOX
❏ Press the Speaker key.
To Forward All Incoming Calls to Your Mailbox: ❏ Dial 742.
❏ Press the Speaker key. ❏ Dial 0 to set.
❏ Dial 741. ❏ Hang up.
❏ Dial 1 to set.
To Cancel Forwarding Incoming Calls to Your Mailbox When You Do Not Answer:
❏ Dial the VM Pilot number.
❏ Press the Speaker key.
❏ Hang up.
❏ Dial 743.
To Forward Incoming Calls to Your Mailbox When Your Phone Is Busy: ❏ Dial 0 to set.
❏ Press the Speaker key. ❏ Hang up.
❏ Dial 742.
To Cancel Forwarding Incoming Calls to Your Mailbox When Your Phone is Busy or
❏ Dial 1 to set. You Do Not Answer:
❏ Dial the VM Pilot number. ❏ Press the Speaker key.
❏ Hang up. ❏ Dial 744.
To Forward Incoming Calls to Your Mailbox When You Do Not Answer: ❏ Dial 0 to set.
❏ Press the Speaker key. ❏ Hang up.
❏ Dial 743.
❏ Dial 1 to set.
❏ Dial the VM Pilot number.
❏ Hang up.

NDA-31892
Issue 1.0
Voice Mail Administration Features DISTRIBUTION LIST SETUP
ENTER VOICE MAIL ADMINISTRATION ❏ From the system administrator menu:
❏ Dial the voice mail pilot number ________________ ❏ Press 5 . . . . . . . . . to enter the distribution list menu
❏ Enter your mailbox number ___________________ ❏ Enter the mailbox number (001 ~ 032)
Once You Are In Your Mail Box (If You Have Administration Rights) Perform the ❏ Press 6 . . . . . . . . . to review or modify the list
Following Steps: ❏ Press 2. . . . . to add an extension to the distribution list
ENTER ADMINISTRATIVE MENU ❏ Press 3. . . . . to delete the current extension from the distribution list
❏ Press 72 . . . . . . . to access the system administrator menu ❏ Press 6. . . . . to step to the next entry in the distribution list
Note: The following administrative features are only available at the system administrator’s ❏ Press #. . . . . to exit this feature
extension (extension 101 at default). Ask your NEC authorized supplier for details on how to
❏ Press 76 . . . . . . . . to record a name for the distribution list
become a system administrator.
❏ Press 5. . . . . to listen to the name of the distribution list
TO RECORD AN INSTRUCTION MSG
❏ Press 7. . . . . to record the name of the distribution list
❏ From the system administrator menu:
❏ Press 3. . . . . to delete the name of the distribution list
❏ Press 4 . . . . . . . . to enter the instruction message menu
❏ Press #. . . . . to exit this feature
❏ Enter the mailbox number (001 ~ 032)
❏ Press # . . . . . . . . . to return to the system administrator menu
❏ Press 5 . . . . . . . . to listen to the message
Note: A distribution list is a list of extensions set to receive a single voice mail message. Any
❏ Press 7 . . . . . . . . to record a new message message left in the distribution mailbox will be sent to all extensions in the list.
❏ Press 3 . . . . . . . . to delete the message
SUBSCRIBER MAINTENANCE
❏ Press # . . . . . . . . to return to the system administrator menu
❏ From the system administrator menu:
Note: Instruction menu messages are used as the automated attendant main greetings(e.g. day
❏ Press 7 . . . . . . . . . to enter subscriber maintenance
mode greeting, night mode greeting, holiday mode greeting, etc.)
❏ Enter the extension number you wish to modify
TO RECORD AN ANNOUNCEMENT MSG
❏ Press 32 . . . . . . . . to delete all the messages in the mailbox
❏ From the system administrator menu:
❏ Press 34 . . . . . . . . to delete the mailbox greeting
❏ Press 2 . . . . . . . . to enter the announcement message menu
❏ Press 36 . . . . . . . . to delete the mailbox name
❏ Enter the mailbox number (001 ~ 032)
❏ Press 7 . . . . . . . . . to delete the security code of the mailbox
❏ Press 5 . . . . . . . . to listen to the message
❏ Press 6 . . . . . . . . . to record a new mailbox name
❏ Press 7 . . . . . . . . to record a new message
❏ Press # . . . . . . . . . to return to the system administrator menu
❏ Press 3 . . . . . . . . to delete the message
❏ Press # . . . . . . . . to return to the system administrator menu
Note: Announcement menu messages are used to announce general information to callers
such as directions, hours of operation, etc.

NDA-31892
Issue 1.0
ANSWER SCHEDULE OVERRIDE
❏ From the system administrator menu:
❏ Press 6 . . . . . . . . to enter the answer schedule override menu
❏ Enter the mailbox number (01 ~16)
❏ Press 6 . . . . . . . . to toggle ON/OFF the answer schedule table
❏ Press 2 . . . . . . . . to enter a new answer schedule override mailbox.
❏ Enter the override mailbox number (001 ~ 032or a valid extension)
❏ Press # . . . . . . . . to return to the system administrator menu
Note: Answer schedule override provides alternate answering for the automated attendant by
sending calls to a specified override mailbox (when enabled). As an example you can use the
answering schedule override to provide holiday and bad weather closing announcements.

MAILBOX ANNOUNCEMENT MESSAGE


❏ From the system administrator menu:
❏ Press 3 . . . . . . . . to enter the mailbox announcement message menu
❏ Press 5 . . . . . . . . to listen to the mailbox announcement message
❏ Press 7 . . . . . . . . to record the mailbox announcement message
❏ Press 3 . . . . . . . . to delete the mailbox announcement message
❏ Press 2 . . . . . . . . to specify the amount of days the mailbox announcement message is
active for
❏ Press * for an indefinite amount of days, or enter 01 ~ 99 days
❏ Press # . . . . . . . . to return to the system administrator menu
Note: The mailbox announcement message is played to each subscriber when they log into
their mailbox. This message will play each time the user logs into their mailbox until it expires, is
deleted, or is made inactive by the system administrator.

VOICE MAIL VERSION


❏ From the system administrator menu:
❏ Press 8 . . . . . . . . to hear the current voice mail version

NEC Enterprise Communication Technologies, Inc.


3929 John Carpenter Freeway NDA-31892
Irving, Tx 75063 Issue 1.0

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