EFS Case Study PDF
EFS Case Study PDF
Challenge
The EFS Management Information System (MIS) department1
routinely executes several vendor and business driven testing
projects every year. The team needed a tool to manage all
their testing activities. Additionally, the organization was
embarking on an ongoing project to consolidate some of the
operational regions. EFS MIS did not have a test management
solution to support this major event. Some of the processes
were quite complex, impacting tens of SAP modules and up to
30 functional testers (out of the hundred Panaya users). EFS
MIS needed to better control the testing of changes on the
SAP system and any software that interfaces with the relevant
modules.
Functional Test Management & Strategy
At EFS Management Information System department, there
is no dedicated testing team. Depending on the project, a
different MIS team member assumes responsibility and owns
all aspects of the project, including testing. Testing strategy
(coverage, timeframe, key users) is decided on a per-project
basis, which is extremely time-consuming.
1
Note: EFS Information System has two sub-main departments: Medical Activity and Management
Information System. This case study involves only the latter which mostly supports processes
within the organization. In this context, the term EFS Information System (EFS MIS) refers to the
Management Information System department.
Solution
EFS Management Information System department evaluated Panaya Test Dynamix for centralized
test management and saw the potential for increased visibility, standardization and control in
meeting their challenges. “Panaya Test Dynamix provides me with real-time visibility and tracking of
all testing stages, the results, and the defects, as well as workflow management,” said Ms. Phuong
Vo Vinh, SAP Applications Project Manager, Etablissement Français du Sang (EFS).
Panaya Test Dynamix enables EFS project managers to monitor progress, using a detailed dashboard
and standard reports. The system also enables seamless communication and collaboration
between globally dispersed testers and developers. “This process optimization and efficiency were
all new to EFS,” adds Ms. Vo Vinh.
As a semipublic organization, some of EFS business processes are subject to a number of annual
external audits. With Panaya Test Dynamix, automatically generated test evidence ensures on-
demand audit compliance, saving precious time and effort.
Results
“We see an overall acceleration in testing,” says Ms. Vo Vinh. “Taking the time to create our test plan
with Panaya Test Dynamix definitely paid off at the end, because we can now easily repurpose it for
other testing projects,” she adds.
Ms. Vo Vinh believes testing acceleration is also due to higher user adoption. “Our key business
users are focused on their daily activities. They are not technical testers,” she says. “We trained them
once on using Panaya and now there is less effort put into email communications around testing
requests,” she adds. "The project manager schedules and monitors the workflow on a dashboard
and the system notifies key users when it’s their turn to test.”
Ms. Vo Vinh counts traceability and test-evidence as well as security and regulatory measures as key
benefits of using Panaya Test Dynamix. "With Panaya, we can go on our daily business, confident
that our production system is always audit-ready,” says Ms. Vo Vinh.
“More and more of our business users are now Panaya users.” says Ms. Vo Vinh. “Panaya has
improved our methods and efficiency. It is now a fundamental tool for the team. My manager wants
to extend the use of Panaya Test Dynamix to all testing projects in our organization,” she adds.
Bottom line
Using Panaya Test Dynamix, Etablissement Français du Sang was able to reduce testing delays
by 50%, improve methods and efficiency and be audit-ready at all times. Starting with just a few
business-driven SAP projects, EFS now plans to extend the use of Panaya to all testing projects.
“Compared with the Excel-based test management we practiced before Panaya, I can now attest to
a 50% re-use and time saving,” says Ms. Vo Vinh.
About EFS | Etablissement Français du Sang, a semipublic subsidiary of the French Ministry of Health, is
the only civilian blood transfusion organization in France. Blood transfusion, to which EFS has held exclusive
rights since 2000, includes blood donation, plasma donation and platelet donation. EFS guarantees the safety
of the transfusion chain, from the donor to the receiver. It contributes to treating over 1 million patients each
year. EFS is present in France metropolitan and overseas departments with its 153 permanent collection
venues and 40,000 mobile collections.