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One Point Lessons

One-point lessons are single page visual presentations that communicate a specific topic using pictures, charts or diagrams. They are located where the work is performed to quickly teach standards, problems/solutions, and new processes. Examples include safety procedures, quality control methods, and equipment use instructions. Benefits include adherence to standards, just-in-time learning, and worker involvement. Frontline employees create lessons that are most effective. Lessons can cover basic knowledge, problem case studies, or improvement examples. They support continuous improvement efforts through documentation and sharing of best practices.

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Juan Perez
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266 views26 pages

One Point Lessons

One-point lessons are single page visual presentations that communicate a specific topic using pictures, charts or diagrams. They are located where the work is performed to quickly teach standards, problems/solutions, and new processes. Examples include safety procedures, quality control methods, and equipment use instructions. Benefits include adherence to standards, just-in-time learning, and worker involvement. Frontline employees create lessons that are most effective. Lessons can cover basic knowledge, problem case studies, or improvement examples. They support continuous improvement efforts through documentation and sharing of best practices.

Uploaded by

Juan Perez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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One-Point Lessons

Definition
 One-point or single-point lesson
◦ Visual presentation that provides specific
information on a single topic
◦ Usually one page
◦ Includes pictures, charts, graphs or diagrams
◦ Located at or near the place the work is
performed
◦ Quickly and effectively communicates a single
ideas
Purpose
 Used to support continuous
improvement efforts
 One-point lessons
◦ Communicate and teach standards
◦ Document improvement to the process
◦ Document problems and their solutions
◦ Communicate new standards
One
Point
Lesson
Office
Example
Purpose
 One-point lessons are an effective training
tool!
◦ Short and focused on a single topic
◦ Small amount of information is presented
where and when it is needed
◦ Excellent method for reinforcing material until
mastered by everyone
Where can you use a one-point
lessons?

Anywhere key information is needed


to perform a job!
Common Applications
 Safety
 Inventory
 Quality Control
 Equipment Use
 Maintenance
 Inspection
Examples
 Changeover operation
 Startup sequence
 Inspection methods
 Shutdown and lockout/tagout sequence
 Emergency stopping methods
 Cleaning procedures
 Adjustment procedures
 Inspection procedures
 Lubrication procedures
Benefits
 Promotes adherence to standards
 Quick knowledge transfer
 Just-in-time information where you need
it
 Gets all employees involved
Who Prepares
One-Point Lessons?
 Front line workers
 Team leads
 Team members
 Supervisors

Most effective when created by workers actually doing


the job and available where the action happens!
Three Types of
One-Point Lessons
 Basic Knowledge
 Problem Case Study
 Improvement Case Study
Basic Knowledge
 Used to bridge a gap between worker’s
knowledge and skill with job requirement
 Ensures that team members have the
knowledge they need to do their jobs and
participate in improvement activities
Instructions on
how to
pack
Problem Case Study
 Uses actual examples of breakdowns,
defects, and other abnormalities to
illustrate how to identify and/or avoid a
workplace problem
 Most effective when presented
immediately after a problem occurs
 For simple problems with simple
solutions
Improvement Case Study
 Documents and summarizes the activities,
and learning and results of actual
improvements resulting from team
activities
 Allows for teams to share best practices
How to start?
 Look at your work operations to see
where you can use one-point lessons to
improve the overall operation
 Ask
◦ What basic information or skills are needed
to perform the job?
◦ How can one-point lessons be used to
provide that information and/or skill?
◦ Which one-point lessons should be
developed?
Creating a One-point Lesson
 Record the date the lesson was developed
or revised
 Consider numbering your one-point lessons
for easy tracking
 Note the type of lesson: basic, improvement
or problem
 Identify and document the key teaching
points
 Gather pictures, or create charts, graphs or
diagrams that support your teaching points
Creating a One-point Lesson

 Draft the lesson.


 Follow the 80-20 rule. 80% pictures 20%
words.
 Have appropriate persons proofread it for
completeness and accuracy.
Share Your One-Point Lesson
 Present the theme and explain the reason
for writing the lesson.
 Present the key teaching points.
 Demonstrate the lesson if possible.
Next Steps
 Display one-point lessons in the work
area directly where they can be seen and
used.
 Archive in electronic database for ease in
revising
 Share lessons with other departments
and locations
Note regarding ISO/QS 9000
For ISO/QS certified sites, one-point
lessons affect quality or operating
procedures are controlled documents or
attachments to controlled documents.
One-point Lessons and Continuous
Improvement
 Look for new opportunities to use
one-point lessons.
 Identify gaps between the team members
knowledge and skills.
 Use to document solution to problems.
 Use to document improvements.
 Update lessons to reflect new standards.
Question?
 Where can you use the one-point lesson
in your organization?
Questions?

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