A SYNOPSIS ON

“IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE’S

BEHAVIOUR”- A CASE STUDY ON LABOUR CONTRACT EMPLOYEE’S AT BOSCH,
BANGALORE

Submitted to:

BANGALORE UNIVERSITY

For the award of the Degree of

MASTER OF BUSINESS ADMINISTRATION

Submitted by:

Name: MEGHA. R

REG. NO.: 17CQCMD073

UNDER THE GUIDANCE OF:

AMEER ASRA AHMED

Assistant Professor
Guide Registration No: - 18CQFG006

Department of Management Studies (BU)

DAYANANDA SAGAR COLLEGE OF ARTS, SCIENCE & COMMERCE

Shavige Malleshwara Hills, K.S. Layout, Bangalore – 560078

Academic Year- 2018–19

TITLE OF THE STUDY:

“IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE’S

BEHAVIOUR”- A CASE STUDY ON LABOUR CONTRACT EMPLOYEES AT BOSCH,
BANGALORE

INTRODUCTION:

Organizational culture are the values and behaviours that contribute to the unique social and
psychological environment of an organization. Organizational culture includes an
organization’s expectation, experiences, philosophy, and values that hold it together, and is
expressed in its self- image, inner workings, interactions with the outside world, and future
expectations. Organizational culture tells about the ways the organization conduct its
business, treats its employees, customers and the wider community. Employee behaviour is
defined as an employee’s reaction to a particular situation at workplace. Employees need to
behave sensibly at workplace not only to gain appreciation and respect from others but also to
maintain a healthy work culture. One needs to adhere to the rules and regulations of
workplace. Remember, Office is not a place where you can shout on fellow workers, spread
rumours, criticize your Boss and so on. You just can’t afford to be rude with your team
members. Be polite and speak softly. Do not forget that you are not the only one working;
there are other people around as well. Some people have a tendency to have their lunch at
their workstations only. Such a behaviour is completely unprofessional.

REVIEW OF LITERATURE

 Fakhar Shahzad, Rana Adeel Luqman, Lalarukh Shabbir(2012) has done a study on
Impact of organizational culture on organizational performance and his main
objective of the study is to understand the definition, conceptualization and
measurement of link of organizational culture and organizational performance and his
findings of the study was organizational culture has a positive impact on the
employees job performance and this study tells that every individual in the
organization has different culture and he/she first try to adjust him with the norms and
values of the organization.
 Dursun Bingol (2013) has done a study on The effect of organizational culture on
organizational image and identity, the main objective of the study was aimed to
understand the relations of organizational culture, identity and image within a regional
 office of a company and his findings of the study was the findings did not provide the
support fo r the proposed hypothesis, Managers of the company prefer their culture to
be an adhocracy culture which is directly related with innovativeness.
 Mashal Ahmed & Saima Shafiq,(2014) has done study on the impact of
organizational structure on organizational performance, the main objective of the
study The purpose of this study is to determine the impact of organizational culture
on organizational performance in order to know that how culture of an organization
assist in enhancing the organizational performance. And his findings was it shows
that there is high uncertainty avoidance in the organization, higher the uncertainty
avoidance better will be organizational performance.
 Amanda Beatson, Dr Lan Lings (2008),has done a study on Employee behaviour and
relationship quality: impact on customers, A systematic review and meta-analysis, the
main objective of the study was identifying workplace resources at the individual, the
group, the leader, and the organisational levels that are related to both employee well-
being and organisational performance and the findings of the study was satisfaction,
trust and commitment have a positive impact on positive behavioural intentions.
 Bernard Lim had conducted study on examining the organization culture and
organization performance link. This study claims that a relationship exists between
organizational culture and performance have been examined by reviewing some of the
research in this area.

NEED OF THE STUDY:

In recent times the organizational culture have gained a lot more importance. Every
organization must have set guidelines for the employees to work accordingly. The culture of
an organization represents certain predefined policies which guide the employees and give
them a sense of direction at the workplace

The purpose of this study is to determine the impact of organizational culture on employee
behaviour in order to know that how culture of an organization assists in enhancing and
improving the employee behaviour .
STATEMENT OF PROBLEM:

To empirically validate the impact of Organizational Culture on Employee behaviour at

BOSCH.

SCOPE OF THE STUDY:

The present study has made an attempt to measure the organizational culture and its impact
on employee behaviour in BOSCH and a case study on Labour Contract . This study will be
conducted with 100 employees of BOSCH, Bangalore.

OBJECTIVES OF THE STUDY:

 To assess the organizational culture existing in BOSCH.

 To assess the employee behaviour at BOSCH.
 To analyse the impact of organizational culture on employee well-being at BOSCH.

LIMITATIONS:

 The study was limited to Bangalore.

 The study was limited to Bosch company.
 The study was limited to time.
 The study depended on the response of the respondents.

RESEARCH METHODOLOGY:

This study will adopt the descriptive and quantitative approach as the research involves
quantitative data.

RESEARCH APPROACH:
Since the objective of the study is to know the organizational culture and its impact on
employee well- being in BOSCH therefore in order to successfully conduct the research the
unbiased opinion of employees of BOSCH is desirable.

NATURE OF THE STUDY:

A descriptive research will be undertaken for the present study.

TOOLS FOR DATA COLLECTION:

Structured questionnaire will be designed as tools for primary data collection . The
questionnaire comprised of both close and open ended questions. Each questionnaire shows
the outlet type categorization of individuals.

Sample Size:
A sample of 100 respondents will be taken into consideration for the study.

METHODS OF COLLECTING DATA

Primary sources of data

Primary data comprised of responses obtained through questionnaires administered to target

respondents under study. The personal interview method which was also employed was more
flexible for both the researcher and respondent.

Secondary sources of data.

The sources of secondary data for this research consist mainly of published texts, books,
employee retention journals, and other human resource publications.

STATISTICAL TECHNIQUE

 ANOVA
 Chi square
 Correlation and multiple regressions.
PLAN OF ANALYSIS

CHAPTERS NO OF DAYS FOR SIGNATURE

ANALYSIS

Introduction and literature of 15 days

survey

Research design and 15 days

company profile

Data analysis, findings, 15 days

suggestions and conclusion.

CHAPTER SCHEME

Chapter 1- Introduction

Chapter 2- Research design

Chapter 3- Company/ Industry profile

Chapter 4- Data analysis and Interpretation

Chapter 5- Findings, suggestion and conclusion

 Registration Form

1. Name of the Student : Megha. R

2. Name of the Organization: DAYANANDA SAGAR COLLEGE OF ARTS, SCIENCE

AND COMMERCE

3. Name and details of Co Guide in the Organization : Mr. Madhu. V

4. Proposed dissertation area : HR

5. Proposed dissertation topic : ORGANIZATIONAL CULTURE ON EMPLOYEE’S

BEHAVIOUR- A CASE STUDY ON LABOUR CONTRACT EMPLOYEES AT BOSCH,
BANGALORE

6. Write a brief note on your topic: (Minimum 100 words)

Organizational culture tells about the ways the organization conduct its business, treats its
employees, customers and the wider community. Employee behaviour is defined as an
employee’s reaction to a particular situation at workplace. Employees need to behave
sensibly at workplace not only to gain appreciation and respect from others but also to
maintain a healthy work culture. And from this study we can know that how the organization
treats its employees and what are the factors that helps the employees to get motivated. Once
the responses are collected from these 100 employees, the data would be analysed using
different statistical techniques following which the findings and recommendations would be
provided. The study seeks to analyse the organizational impact on employee well-being at
BOSCH

Student’s Signature:
Approved or Disapproved If it is disapproved, the reasons for revision
…………………………………………………………………………………………………
…..

Faculty Guide’s Signature with date