.
Customer service dialogue 1.
Waiter: Good afternoon, welcome to the grill house.
Client: thank you, good afternoon, it has tables available.
Waiter: let me check ... for how many people?
Client: for 3
Waiter: ok, let's see I have one available, follow me please.
Client: thank you very much.
Waiter: this is your table; in a moment I bring you the letter to order.
Client: it's fine, thank you very much.
Waiter: here is the letter back in a few minutes to pick up your orders.
Client: it's fine.
- 5 minutes later.
Waiter: they are ready to order gentlemen.
Client: Yes, for me he is going to give me a Rib eye, average term please.
Client 2: for me to be a T-bone, I finish three quarters.
Client 3: I pass the meat and he will give me a grilled salmon fillet.
Waiter: okay, in a few moments I bring your orders.
- 25 minutes later.
Waiter: sorry for the delay, here is his rib eye, medium term, his salmon steak and
his three-quarter T-bone, profit.
Client 1: thank you very much.
Client 2: Excuse me if you could bring us a bottle of merlot wine please.
Waiter: yes, in a moment.
Waiter: here is the bottle, can I serve?
Clients: yes, please.
Waiter: something else that is offered:
Client 2: not at the moment.
Jesus Eduardo Gil Caporali 6102
.
- 35 minutes later.
Client 1: waiter, if you can bring me the account please.
Waiter: if I bring it in a moment.
Waiter: here is he going to pay in cash or with a card?
Client 1: in cash, how much is it?
Waiter: they are 2550 pesos.
Client: it's okay, take 2700 and keep the change.
Waiter: thank you very much, good afternoon.
Client 2: thank you very much, you took very good care of us.
- Customers leave the restaurant.
Customer service dialogue 2.
waiter: Good evening, welcome to the Mexico window.
Client: thank you, good evening, it has tables available.
Waiter: let me check ... for how many people?
Client: for 2
Waiter: ok, let's see I have one available, follow me please.
Client: thank you very much.
Waiter: this is your table; in a moment I bring you the letter to order.
Client: thank you very much.
Waiter: here is the letter back in a few minutes.
Client: it's fine.
- 5 minutes later.
Waiter: they are ready to order.
Client: Yes, for me he's going to give me a loin in a plum sauce.
Client 2: for me it is penne pasta with chipotle shrimp.
Client 1: and bring us a bottle of sparkling wine please.
Jesus Eduardo Gil Caporali 6102
.
Waiter: okay, in a few moments I bring your orders.
- 15 minutes later.
Waiter: I hope it does not take long: here is his pork loin, the pasta with chipotle
shrimp and his sparkling wine.
Client 1: thank you very much.
Waiter: can I serve the wine?
Clients: yes, please.
Waiter: something else that is offered:
Client 2: not at the moment.
- 35 minutes later.
Waiter: all right? He would like to order some dessert.
Client 2: if you bring me a tiramisu please:
Waiter: yes, in a moment.
Waiter: here is your tiramisu, something else?
Client 2: thank you very much, for the moment nothing more.
- 15 minutes later.
Client 1: waiter, if you can bring me the account please.
Waiter: if I bring it in a moment.
Waiter: here it is, will you pay in cash or with a card?
Client 1: with card How much is it?
Waiter: they are 1350 pesos; do you want the tip to be included in the bill?
Client: yes, it's fine.
Waiter: thank you very much, take your card, have a good afternoon.
Client 2: many thanks to you.
- customers leave the restaurant.
Jesus Eduardo Gil Caporali 6102
