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    Caleigh Scanlon: Chick-Fil-A, Plattsburgh, NY - Front of House/Guest Services

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    Caleigh
    Caleigh Scanlon has experience working in customer service roles at Chick-Fil-A and Walt Disney World, where she was responsible for positive guest experiences, cash transactions, and ensuring safety standards. She has also worked as a notetaker for SUNY Plattsburgh Student Support Services and as a camp counselor and trip leader for Yorktown Parks and Recreation. Currently, she is pursuing a Master's of Science in Adolescent Education at SUNY Plattsburgh, where she received a Bachelor's of Arts in History.

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    Caleigh Scanlon: Chick-Fil-A, Plattsburgh, NY - Front of House/Guest Services

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    Caleigh
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    Caleigh Scanlon has experience working in customer service roles at Chick-Fil-A and Walt Disney World, where she was responsible for positive guest experiences, cash transactions, and ensuring safety standards. She has also worked as a notetaker for SUNY Plattsburgh Student Support Services and as a camp counselor and trip leader for Yorktown Parks and Recreation. Currently, she is pursuing a Master's of Science in Adolescent Education at SUNY Plattsburgh, where she received a Bachelor's of Arts in History.

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    Resume for EDU 580

    Original Title

    Resume EDU 580

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    Caleigh Scanlon has experience working in customer service roles at Chick-Fil-A and Walt Disney World, where she was responsible for positive guest experiences, cash transactions, and ensuring safety standards. She has also worked as a notetaker for SUNY Plattsburgh Student Support Services and as a camp counselor and trip leader for Yorktown Parks and Recreation. Currently, she is pursuing a Master's of Science in Adolescent Education at SUNY Plattsburgh, where she received a Bachelor's of Arts in History.

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    © All Rights Reserved
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    Download as pdf or txt
    32 views2 pages

    Caleigh Scanlon: Chick-Fil-A, Plattsburgh, NY - Front of House/Guest Services

    Uploaded by

    Caleigh
    Caleigh Scanlon has experience working in customer service roles at Chick-Fil-A and Walt Disney World, where she was responsible for positive guest experiences, cash transactions, and ensuring safety standards. She has also worked as a notetaker for SUNY Plattsburgh Student Support Services and as a camp counselor and trip leader for Yorktown Parks and Recreation. Currently, she is pursuing a Master's of Science in Adolescent Education at SUNY Plattsburgh, where she received a Bachelor's of Arts in History.

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    of 2

     

    Caleigh Scanlon 
     
    (914) 275-8499 
    [email protected] 

    EXPERIENCE 

    AWARDS 
    Chick-Fil-A, Plattsburgh, NY​— ​Front of House/Guest Services 
    September 2018 - PRESENT  Frances D. Lippincott 
    · Responsible for welcoming customers to the restaurant   Memorial Scholarship, 2018  
    · Take customer orders in an efficient and accurate manner    Phi Alpha Theta- History 
    · Accountable for daily cash and credit transactions via computerized POS  Honor’s Society, 2017  
    registers 
    SUNY Plattsburgh History 
    · Operation of the drive-thru window for order placement and food 
    distribution  Department: Outstanding 
    Sophomore Award, 2016  
    Walt Disney World, Lake Buena Vista, FL​— A
    ​ ttractions Cast  Dean’s List, Fall 2015  
    Member 
    May 2018 - August 2018 
     
    · Responsible for large daily cash transactions utilizing both manual and 
    computerized POS registers  
    · Ensuring positive guest experience through interactions and problem 
    solving  
    · Monitoring Guest flow and providing a safe Guest experience by 
    maintaining company safety standards 
    · Providing detailed explanations of ticket purchase options for guests  
    · Memorizing and delivering lengthy narrations (spiel) on a microphone 
    to large groups  
    · Operating a large motorized parking tram 

    SUNY Plattsburgh Student Support Services, P


    ​ lattsburgh, 
    NY​ —
    ​ N
    ​ otetaker 
    October 2016 - May 2018 

    · Responsible for taking accurate and detailed class notes  

    · Preparing typed and well-formatted documents on a weekly basis for 


    Support Services to distribute to students who require note-taking 
    assistance 

    Walt Disney World, Lake Buena Vista, FL ​— Children’s 


    Activity Hostess 
    February 2016 - June 2016  
    · Children’s Activity Hostess at Disney’s Contemporary Resort Hotel and 
    Bay Lake Tower  
    · Responsible for planning and facilitating a wide range of supervised 
    recreational activities to entertain resort guests’ daily 
    o High energy programmings such as line dancing, poolside games, 
    arts and crafts, campfires, and outdoor movies  
    · Positively engaging and communicating with resort guests to ensure 
    optimal vacation experiences 
    · Trained and certified to provide basic first-aid and basic life support in 
    the event of injury or illness  
    · Responsible for cash and charge transactions for any entertainment 
    purchases 
     

    Yorktown Parks and Recreation, Yorktown Heights, NY​— 


    Trip Leader (2017) 
    June 2017- August 2017  
    · Organized and supervised the transportation of counselors and 300 
    day-campers for offsite recreation  
    · Ensured adherence to NYS health standards at Pool; Point of contact for 
    State Health Inspector  
    · Promoted and ensured the safety of camp participants   
    · Supported Camp Administrators on daily events and camp management 
     

    Yorktown Parks and Recreation, Yorktown Heights, NY​— 


    Camp Counselor (2014-2016)  
    June 2014- August 2016  
    · Responsible for supervising and engaging with an assigned group of 20 
    children  
    · Collaborating with co-counselor for planning and executing daily camp 
    activities  
    · Creating a positive, safe, and inclusive environment for all campers  
    · Managing and resolving any conflicts among the campers 

    EDUCATION 

    SUNY Plattsburgh, ​Plattsburgh, NY — M


    ​ aster’s of Science  
    August 2018 - May 2020 
    ● Degree in Adolescence Education grades 7-12   
     

    SUNY Plattsburgh, ​Plattsburgh, NY— B


    ​ achelor’s of Arts 
    August 2015 - May 2019 

    ● Degree in History  

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