User's Manual: Portégé Z10T-A WT310

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User's Manual

PORTÉGÉ Z10t-A
WT310
Table of Contents
Chapter 1 TOSHIBA Legal, Regulatory and Safety
Copyright, Disclaimer and Trademarks .............................................. 1-1
Regulatory Information ......................................................................... 1-2
Video Standard Notice .......................................................................... 1-7
OpenSSL Toolkit License Issues ......................................................... 1-7
FreeType License Issues .................................................................... 1-10
Disposing of the computer and the computer's batteries ............... 1-13
General Precautions ........................................................................... 1-13
Safety Icons ......................................................................................... 1-16
Chapter 2 Getting Started
Equipment checklist ............................................................................. 2-1
Dual operating mode ............................................................................. 2-1
Conventions ........................................................................................... 2-2
Using your computer for the first time ................................................ 2-3
Turning off the power .......................................................................... 2-10
Chapter 3 The Grand Tour
The Computer ........................................................................................ 3-1
TOSHIBA Keyboard Dock ..................................................................... 3-7
The Computer (laptop mode) ............................................................. 3-10
Internal Hardware Components ......................................................... 3-11
Monitoring of power conditions ......................................................... 3-14
Chapter 4 Operating Basics
Operating in Tablet Mode ..................................................................... 4-1
Using the Touch Screen ....................................................................... 4-3
Using the Touch Pad ............................................................................. 4-4
TOSHIBA Pointing Device .................................................................... 4-5
The Keyboard ....................................................................................... 4-11
Battery .................................................................................................. 4-15
Wireless WAN Device ......................................................................... 4-19
LAN ....................................................................................................... 4-20
Memory media ..................................................................................... 4-22
External display ................................................................................... 4-26
Optional TOSHIBA Accessories ........................................................ 4-30
Sound System and Video mode ......................................................... 4-30

User's Manual ii
Chapter 5 Utilities and Advanced Usage
Utilities and Applications ...................................................................... 5-1
Special features ..................................................................................... 5-4
TOSHIBA Password Utility ................................................................... 5-6
TOSHIBA System Settings ................................................................... 5-9
TOSHIBA Media Player by sMedio TrueLink+ .................................. 5-10
TOSHIBA PC Health Monitor .............................................................. 5-11
TOSHIBA Setup Utility ........................................................................ 5-12
System Recovery ................................................................................ 5-13
Chapter 6 Troubleshooting
Problem solving process ...................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-13
Chapter 7 Appendix
Specifications ........................................................................................ 7-1
AC Power Cord and Connectors .......................................................... 7-2
Information for Wireless Devices ........................................................ 7-3
Legal Footnotes ................................................................................... 7-13
Glossary ............................................................................................... 7-15

Index

User's Manual iii


Chapter 1
TOSHIBA Legal, Regulatory and
Safety
This chapter states the Legal, regulatory and safety information applicable
to TOSHIBA computers.

Copyright, Disclaimer and Trademarks


Copyright
© 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition February 2013
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.

Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.

Trademarks
Intel, Intel SpeedStep, the Intel Anti-Theft technology logo, Intel Core and
Centrino are trademarks or registered trademarks of Intel Corporation.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.

User's Manual 1-1


The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and
its affiliates is under license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
sMedio and sMedio TrueLink+ are trademarks or registered trademarks of
sMedio, Inc.
TouchPad is a trademark of Synaptics, Inc.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
QUALCOMM is a trademark of Qualcomm Incorporated, registered in the
United States and other countries. ATHEROS is a trademark of Qualcomm
Atheros, Inc., registered in the United States and other countries.
Realtek is a registered trademark of Realtek Semiconductor Corporation.
DTS, the Symbol, & DTS and the Symbol together are registered
trademarks and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc.
All Rights Reserved.
All other product names and service names in this manual may be
trademarks or registered trademarks of their respective companies.

Regulatory Information
The regulatory information herein may vary. Pease check the ID
information on the back of the device for specific information applicable to
the model you purchased.

FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.

User's Manual 1-2


Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
and the computer’s HDMI(micro) port, Universal Serial Bus (USB 3.0) port
as well as the HDMI port and External RGB monitor port on the TOSHIBA
Keyboard Dock. Changes or modifications made to this equipment, not
expressly approved by TOSHIBA or parties authorized by TOSHIBA could
void the user’s authority to operate the equipment.

FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.

Contact

Address: TOSHIBA America Information Systems, Inc.


9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: (949) 583-3000

This information is only applicable for the countries/regions where it is


required.

EU Declaration of Conformity
This product is carrying the CE-Mark in
accordance with the related European Directives.
Responsible for CE-Marking is TOSHIBA EUROPE
GMBH, Hammfelddamm 8, 41460 Neuss,
Germany. The complete and official EU
Declaration of Conformity can be found on
TOSHIBA’s web site http://epps.toshiba-teg.com
on the Internet.

User's Manual 1-3


CE compliance
This product is labeled with the CE Mark in accordance with the applicable
European Directives, notably RoHS Directive 2011/65/EU, Radio
Equipment and Telecommunications Terminal Directive 1999/5/EC,
Ecodesign Directive 2009/125/EC (ErP) and the related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected

Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.

User's Manual 1-4


VCCI Class B Information

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使
用することを目的としていますが、この装置がラジオやテレビジョン
受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B

Canadian regulatory information (Canada only)


This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la class B respecte toutes les exgences du
Règlement sur le matériel brouileur du Canada.

Following information is only valid for EU-member


States:
Disposal of products

The crossed out wheeled dust bin symbol indicates that


products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.

User's Manual 1-5


Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that


batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the Battery Directive (2006/66/
EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed
out wheeled dust bin symbol.
By participating in separate collection of batteries, you will
help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.

These symbols may not stick depending on the country and region where
you purchased.

REACH - Compliance Statement


The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. TOSHIBA will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website www.toshiba-europe.com/computers/
info/reach for information about the presence in our articles of substances
included on the candidate list according to article 59(1) of Regulation (EC)
No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.

Following information is only for Turkey:


Compliant with EEE Regulations: TOSHIBA meets all requirements of
Turkish regulation 26891 “Restriction of the use of certain hazardous
substances in electrical and electronic equipment”.
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.

User's Manual 1-6


Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.

Following information is only for India:


The use of this symbol indicates that this product may not
be treated as household waste.
By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product.
For more detailed information about recycling of this
product, please visit our website (http://www.toshiba-
india.com) or contact call center (1800-200-8674).

These symbols may not stick depending on the country and region where
you purchased.

Video Standard Notice


THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.

OpenSSL Toolkit License Issues


LICENSE ISSUES
==============
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of
the OpenSSL License and the original SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style
Open Source licenses. In case of any license issues related to OpenSSL
please contact [email protected].
OpenSSL License

User's Manual 1-7


------------------------
/*=====================================================
Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software
must display the following acknowledgment:
"This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit. (http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be
used to endorse or promote products derived from this software
without prior written permission. For written permission, please contact
[email protected].
5. Products derived from this software may not be called "OpenSSL" nor
may "OpenSSL" appear in their names without prior written permission
of the OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following
acknowledgment:
"This product includes software developed by the OpenSSL Project for
use in the OpenSSL Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS''
AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
=====================================================
This product includes cryptographic software written by Eric Young
([email protected]). This product includes software written by Tim
Hudson ([email protected]).
*/
Original SSLeay License

User's Manual 1-8


----------------------------------
/* Copyright (C) 1995-1998 Eric Young ([email protected])
All rights reserved.
This package is an SSL implementation written by Eric Young
([email protected]).
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the
following conditions are aheared to. The following conditions apply to all
code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;
not just the SSL code. The SSL documentation included with this
distribution is covered by the same copyright terms except that the holder
is Tim Hudson ([email protected]).
Copyright remains Eric Young's, and as such any Copyright notices in the
code are not to be removed.
If this package is used in a product, Eric Young should be given attribution
as the author of the parts of the library used.
This can be in the form of a textual message at program startup or in
documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list
of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software
must display the following acknowledgement:
"This product includes cryptographic software written by Eric Young
([email protected])"
The word 'cryptographic' can be left out if the rouines from the library
being used are not cryptographic related :-).
4. If you include any Windows specific code (or a derivative thereof) from
the apps directory (application code) you must include an
acknowledgement:
"This product includes software written by Tim Hudson
([email protected])"
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF

User's Manual 1-9


USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
The licence and distribution terms for any publically available version or
derivative of this code cannot be changed. i.e. this code cannot simply be
copied and put under another distribution licence [including the GNU Public
Licence.]
*/

FreeType License Issues


The FreeType Project LICENSE
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
The FreeType Project is distributed in several archive packages; some of
them may contain, in addition to the FreeType font engine, various tools
and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not
fall under their own explicit license. The license affects thus the FreeType
font engine, the test programs, documentation and makefiles, at the very
least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG
Group) licenses, which all encourage inclusion and use of free software in
commercial and freeware products alike. As a consequence, its main
points are that:
We don't promise that this software works. However, we will be
interested in any kind of bug reports. (`as is' distribution)
You can use this software for whatever you want, in parts or full form,
without having to pay us. (`royalty-free' usage)
You may not pretend that you wrote this software. If you use it, or only
parts of it, in a program, you must acknowledge somewhere in your
documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or
without modifications, in commercial products.
We disclaim all warranties covering The FreeType Project and assume no
liability related to The FreeType Project.

User's Manual 1-10


Finally, many people asked us for a preferred form for a credit/disclaimer to
use in compliance with this license. We thus encourage you to use the
following text:
"""
Portions of this software are copyright (C) <year> The FreeType Project
(www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you
actually use.
Legal Terms
============
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and
`FreeType archive' refer to the set of files originally distributed by the
authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
`You' refers to the licensee, or person using the project, where `using' is a
generic term including compiling the project's source code as well as
linking it to form a `program' or `executable'. This program is referred to as
`a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project,
including all source code, binaries and documentation, unless otherwise
stated in the file in its original, unmodified form as distributed in the original
archive. If you are unsure whether or not a particular file is covered by this
license, you must contact us to verify this.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert
Wilhelm, and Werner Lemberg. All rights reserved except as specified
below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN
NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS
BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE
INABILITY TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
--------------
This license grants a worldwide, royalty-free, perpetual and irrevocable
right and license to use, execute, perform, compile, display, copy, create
derivative works of, distribute and sublicense the FreeType Project (in both

User's Manual 1-11


source and object code forms) and derivative works thereof for any
purpose; and to authorize others to exercise some or all of the rights
granted herein, subject to the following conditions:
Redistribution of source code must retain this license file (`FTL.TXT')
unaltered; any additions, deletions or changes to the original files must
be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies
of source files.
Redistribution in binary form must provide a disclaimer that states that
the software is based in part of the work of the FreeType Team, in the
distribution documentation. We also encourage you to put an URL to
the FreeType web page in your documentation, though this isn't
mandatory.
These conditions apply to any software derived from or based on the
FreeType Project, not just the unmodified files. If you use our work, you
must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name
of the other for commercial, advertising, or promotional purposes without
specific prior written permission.
We suggest, but do not require, that you use one or more of the following
phrases to refer to this software in your documentation or advertising
materials: `FreeType Project', `FreeType Engine', `FreeType library', or
`FreeType Distribution'.
As you have not signed this license, you are not required to accept it.
However, as the FreeType Project is copyrighted material, only this license,
or another one contracted with the authors, grants you the right to use,
distribute, and modify it. Therefore, by using, distributing, or modifying the
FreeType Project, you indicate that you understand and accept all the
terms of this license.
4. Contacts
--------------
There are two mailing lists related to FreeType:
[email protected]
Discusses general use and applications of FreeType, as well as future
and wanted additions to the library and distribution. If you are looking
for support, start in this list if you haven't found anything to help you in
the documentation.
[email protected]
Discusses bugs, as well as engine internals, design issues, specific
licenses, porting, etc.
Our home page can be found at
http://www.freetype.org

User's Manual 1-12


Disposing of the computer and the computer's
batteries
Contact an authorized TOSHIBA service provider for details regarding how
to dispose of the computer and the batteries.

General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.

Provide adequate ventilation


Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents including those located at the base
of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

Creating a computer-friendly environment


Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.

User's Manual 1-13


Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.

Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture and lighting that can help reduce physical
stress.

Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.

Pressure or impact damage


Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.

Cleaning the computer


To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely - in these circumstance you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.
Clean the plastics of the computer using a slightly water dampened
cloth.

User's Manual 1-14


You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.

Moving the computer


While the computer is designed for flexible day-to-day usage you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
Make sure all disk/disc activity has ended before moving the
computer.
Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the
computer. The Keyboard dock can be moved when connected.
Close the display panel (not applicable in tablet mode).
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down - a failure to follow this instruction
may result in minor heat injury.
Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to computer, computer
failure or loss of data.
Never transport your computer with any cards installed - this may
cause damage to either the computer and/or the card resulting in
computer failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.

Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort


All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.

User's Manual 1-15


Safety Icons
Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.

A caution informs you that improper use of equipment or failure to follow


instructions may cause data loss, equipment damage, or may result in
minor or moderate injury.

Please read. A note is a hint or advice that helps you make best use of
your equipment.

User's Manual 1-16


Chapter 2
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.

Hardware
Check to make sure you have all the following items:
TOSHIBA Portable Personal Computer
TOSHIBA Keyboard Dock (provided with some models)
Stylus Pen (provided with some models)
Reserve Pen (included in the pen slot with some models)
AC adaptor and power cord (2-pin plug or 3-pin plug)
Cleaning cloth(provided with some models)
Stylus Pen is included together with spare pen tips and a tip removal tool in
the small case coming with the product.

Documentation
Z10-A Quickstart or WT310 Quickstart
Instruction Manual for Safety and Comfort
Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.

Dual operating mode


Some models are provided with a TOSHIBA Keyboard Dock and support
dual operating mode - your computer can be easily converted from a tablet
PC to a laptop PC. Throughout this manual, operating your computer as a
tablet PC and a laptop PC is called "tablet mode" and "laptop mode"
respectively.

User's Manual 2-1


Series Model Name Operating Mode Supported
PORTÉGÉ Z10t-A Laptop mode: when TOSHIBA
Keyboard Dock is docked
Tablet mode: when TOSHIBA
Keyboard Dock is undocked
WT310 Tablet mode only

Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
SSD or Solid State This computer is equipped with a Solid State
Drive Drive (SSD).
Click Tap the Touch Pad or click the left Touch
Pad control button once (laptop mode).
Left click the mouse once.
Tap the touch screen once.
Right-click Click the right Touch Pad control button
once (laptop mode).
Right click the mouse once.
Press and hold on the touch screen.
Double-click Tap the Touch Pad or click the left Touch
Pad control button twice (laptop mode).
Left click the mouse twice.
Tap the touch screen twice.
Charm By swiping in from the right edge of the touch
screen or pointing the mouse pointer to the
lower-right (or upper-right) corner of your screen,
you will find a list of charms: Search, Share,
Start, Devices and Settings.
Desktop Click the Desktop tile from the Start screen to
access the desktop.
Start screen You can go to the Start screen by clicking the
Start charm. You can also use the Windows logo
key ( ) on the keyboard dock or press the
Windows button ( ) on the computer to go
to the Start screen. For detailed information,
please refer to the Windows Help and Support.

User's Manual 2-2


Using your computer for the first time
Be sure to read the enclosed Instruction Manual for Safety and Comfort for
information on the safe and proper use of this computer. It is intended to
help you be more comfortable and productive while using a notebook
computer. By following the recommendations in it you may reduce your
chance of developing a painful or disabling injury to your hand, arms,
shoulders or neck.

This section provides basic information to start using your computer. It


covers the following topics:
Connecting TOSHIBA Keyboard Dock
Connecting the AC adaptor
Turning on the power
Initial setup
Getting to know the Start screen
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to periodically back up the internal Solid State Drive
or other main storage device to external media. General storage
media is not durable or stable over long periods of time and under
certain conditions may result in data loss.
Before you install a device or application, save any data in memory to
the Solid State Drive or other storage media. Failure to do so may
result in the loss of data.

Connecting TOSHIBA Keyboard Dock


TOSHIBA Keyboard Dock provided with some models can turn your
computer into a laptop for extensibility including a physical keyboard and
more ports.
To use the computer in laptop mode, you need to connect TOSHIBA
Keyboard Dock to the computer by following the steps below:
1. Hold the computer with two hands on both the left and right sides.
2. Align the docking interface located on the computer with the docking
connector on the keyboard dock.

User's Manual 2-3


3. Press down the computer until it clicks into place. The docking
connector on the keyboard dock engages the docking interface on the
computer.
Figure 2-1 Connecting the keyboard dock

Please close the display screen when you move or are carrying the
computer.
Do not lift the computer by the palm rest on the keyboard dock. Fail to
follow this instruction may cause damage to the computer or result in
minor injury.
Do not press or push with excess force on the display screen.
Do not lift the computer by the display screen.
Do not close the computer with pens or any other objects left in
between the computer and the keyboard dock.
Please be careful not to hurt your fingers when you are docking the
computer to the keyboard dock.
Never remove the computer without unlocking by the release latch,
otherwise it may cause damage to the computer.
Never turn the computer holder without the computer docked,
otherwise it may cause damage or possibly result in mechanical
malfunction.

To disconnect and remove the computer from the keyboard dock, follow
the steps below:
1. Disconnect and remove all peripheral devices and cables connected
to the computer.
2. Press the Eject button on the keyboard dock.

User's Manual 2-4


3. Slide and hold the Release latch to the left (unlock position) and then
slowly lift the computer to release it from the computer holder and
completely off the keyboard dock.
Figure 2-2 Removing the computer from the keyboard dock

1 2
2

1. Release latch 2. Computer holder

Computer appearance depends on the model you purchased.

Connecting the AC adaptor


Connect the AC adaptor when you need to charge the battery or you want
to operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.
The AC adaptor can automatically adjust to any voltage ranging from 100
to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use
this computer in almost any country/region. The adaptor converts AC
power to DC power and reduces the voltage supplied to this computer.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.

User's Manual 2-5


The supplied power cord conforms to safety rules and regulations in
the region the computer is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug could hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

1. Connect the power cord to the AC adaptor.


Figure 2-3 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 2-4 Connecting the power cord to the AC adaptor (3-pin plug)

Either a 2-pin or 3-pin adaptor/cord will be included with the computer


depending on the model.

User's Manual 2-6


2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack.
Figure 2-5 Connecting the DC output plug to the computer (laptop mode)

1. DC IN 19V jack 2. DC output plug

Computer appearance depends on the model you purchased.


Figure 2-6 Connecting the DC output plug to the computer (tablet mode)

1. DC IN 19V jack 2. DC output plug

Computer appearance depends on the model you purchased.


3. Plug the power cord into a live wall outlet - the Battery indicator
should glow.

Turning on the power


This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Monitoring of power condition
section for more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system.
Volume cannot be adjusted during Windows Setup.

1. Press the computer's power button.

User's Manual 2-7


Figure 2-7 Turning on the power (laptop mode)

1. Power button

Computer appearance depends on the model you purchased.


Figure 2-8 Turning on the power (tablet mode)

1. Power button

Computer appearance depends on the model you purchased.

Initial setup
The Windows 8 Startup Screen will be the first screen displayed when you
turn on the power. Follow the on-screen instructions on each screen in
order to properly install the operating system.
When it is displayed, be sure to read the License Terms carefully.

Getting to know Windows


For detailed information on what is new and how to operate Windows 8,
please refer to the Windows Help and Support.

Start screen
The Start screen is the launching pad for everything you can do in the
Windows operating system, providing new and easy ways to access

User's Manual 2-8


everything from your favorite apps and Web sites to your contacts and
other important information.
From the Start screen, you can just start typing to search for what you
want. From there, you can easily switch between results for apps, files, and
more.

Charms
Use the Windows Charms to start apps, find documents, set up system
components, and perform most other computing tasks.
By pointing the mouse pointer to the upper or lower right corner of your
screen, you will find a list of charms: Search, Share, Start, Devices and
Settings.
Search This Charm allows you to search for most
anything you need to locate on your computer. It
can help you find apps, documents, photos, and
your favorite music.

Share This Charm allows you to share music and


photos with your favorite social Web sites.

Start This Charm allows you to view all of the available


apps downloaded to your system.

Devices This Charm allows you to manage your hardware


devices.

Settings This Charm allows you to manage your system


settings.

Tiles
Tiles can be accessed and launched from the Start screen.
Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles
representing all other applications downloaded to your system.

Windows Store
Although many applications will be pre-installed or built-in to your
computer, you will also have the ability to download many other
applications at the click of your mouse.
In the Windows Store you can search for and browse thousands of apps,
all grouped into easy to find categories.

User's Manual 2-9


Turning off the power
The power can be turned off in one of the following modes, either Shut
Down Mode, Sleep Mode or Hibernation Mode.

Shut Down Mode


When you turn off the power in Shut Down Mode, no data will be saved
and the computer will boot to the operating system's main screen the next
time it is turned on.
1. If you have entered data, either save it to the Solid State Drive or to
other storage media.
2. Make sure all disk/disc activity has stopped before removing the disk/
disc.
If you turn off the power while a disk (disc) is being accessed, you may
lose data or damage the disk.
Never turn off the power while an application is running. Doing so
could cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause
data loss.

3. Click the Settings charm.


4. Click Power and then select Shut down.
5. Turn off any peripheral devices connected to your computer.
Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.

Restarting the computer


Certain conditions require that you reset the computer, for example if:
You change certain computer settings.
If you need to restart the computer, there are two ways this can be
achieved:
In the Settings charm, click Power and then select Restart.
Press CTRL, ALT and DEL simultaneously (once) on the keyboard to
display the menu window, and then select Restart by clicking the
power icon ( ) in the lower-right corner.

Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.

User's Manual 2-10


When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities, and cancelling settings that reactivate the
computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.

Before entering Sleep Mode, be sure to save your data.


Do not switch to Sleep Mode while transferring data to external media,
such as USB devices, memory media or other external memory
devices. Data will be lost.

The computer will automatically go into Sleep Mode according to the


settings in the Power Options (to access it, click Desktop -> Desktop
Assist -> Control Panel -> System and Security -> Power
Options). To prevent the computer from automatically entering Sleep
Mode, disable Sleep Mode within the Power Options.
To restore the operation of the computer from Sleep Mode, press the
power button or any key on the keyboard dock for a short amount of
time. Please note that keyboard keys can only be used if the Wake-up
on Keyboard option is enabled within the TOSHIBA System Settings.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.
To use the Hybrid Sleep function, configure it in the Power Options.

Benefits of Sleep Mode


The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than does
the Hibernation Mode feature.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Sleep Mode feature.
Allows the use of the panel power off feature.

Executing Sleep Mode


You can enter Sleep Mode in one of three ways:
In the Settings charm, click Power and then select Sleep.

User's Manual 2-11


Close the display panel. Please note that this feature must be enabled
within the Power Option.
Press the power button. Please note that this feature must be enabled
within the Power Options.
When you turn the power back on, you can continue where you left when
you shut down the computer.
When the computer is in Sleep Mode, the Power indicator will blink
white.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode -
Sleep Mode will consume more power while the computer is off.

Sleep Mode limitations


Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.

Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the Solid
State Drive when the computer is turned off so that, the next time it is
turned on, the previous state is restored. Please note that the Hibernation
Mode feature does not save the status of any peripheral devices connected
to the computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the Solid State Drive. However, for safety
sake, it is best to save your data manually.
Data will be lost if you disconnect the AC adaptor before the save is
completed.
Do not switch to Hibernation Mode while transferring data to external
media, such as USB devices, memory media or other external
memory devices. Data will be lost.

Benefits of Hibernation Mode


The Hibernation Mode feature provides the following benefits:
Saves data to the Solid State Drive when the computer automatically
shuts down because of a low battery condition.
You can return to your previous working environment immediately
when you turn on the computer.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.

User's Manual 2-12


Allows the use of the panel power off feature.

Starting Hibernation Mode


To enter Hibernation Mode, follow the steps below.
1. Click the Settings charm.
2. Click Power and then select Hibernate.
In order to show Hibernate in Power menu, you need to setup according to
the following steps:
1. Click Desktop -> Desktop Assist -> Control Panel -> System and
Security -> Power Options.
2. Click Choose what the power button does or Choose what closing
the lid does.
3. Click Change settings that are currently unavailable.
4. Select the Hibernate check box from Shutdown settings.
5. Click the Save changes button.

Automatic Hibernation Mode


The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1. Click Power Options and then click Choose what the power button
does or Choose what closing the lid does.
2. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
3. Click the Save changes button.

Data save in Hibernation Mode


When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the Solid State Drive.
After you turn off the computer, and the content of memory has been saved
to the Solid State Drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

User's Manual 2-13


Chapter 3
The Grand Tour
This chapter identifies the various components of the computer - it is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, please refer to the
Legal Footnotes section.

Please handle your computer carefully to avoid scratching or damaging the


surface.

The Computer
The following figure shows each important component of the computer.

User's Manual 3-1


Figure 3-1 The computer in tablet mode

22 26
22 23 24 27 25

22 27

22 2 28
3 4
5 1 7
8
9
10

11
12
13
14

15
16
17
6
18

21 20 19 20 22 21

1. Display screen 15. HDMI(micro) port


2. Web Camera (front) 16. Memory media slot
3. Web Camera LED 17. SIM card slot*
4. Ambient light sensor (not shown) 18. DC IN 19V jack
5. Microphone 19. Docking interface
6. Windows button 20. Hook holes
7. Power button 21. Stereo speakers
8. Force shutdown hole 22. Cooling vents
9. Orientation lock button 23. Web Camera (back)*
10. Volume up/down button 24. Web Camera LED*
11. Power indicator 25. Reserve Pen*
12. Battery indicator 26. Reserve Pen slot*
13. Headphone/Microphone combo jack 27. Wireless communication antennas
(not shown)
14. Universal Serial Bus (USB 3.0) port 28. ID information

* Provided with some models.


Product appearance depends on the model you purchased.

User's Manual 3-2


Display screen 29.5cm (11.6") LCD screen, configured with the
following resolutions:
FHD, 1920 horizontal x 1080 vertical pixels
Please be aware that, when the computer is
operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries.

Legal Footnote (LCD)


For more information regarding LCD, please refer to the Legal Footnotes
section.

Web Camera (front) Web Camera is a device that allows you to


record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool.

Do not point the web camera directly at the sun.


Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.

Web Camera LED The Web Camera LED glows when the Web
(front) Camera is operating.
Ambient light sensor Ambient light sensor can detect the light quality
and intensity outside and can use this information
to automatically adjust the display screen
brightness.

Do not cover the ambient light sensor, otherwise it may not work properly.

Microphone The built-in microphone allows you to import and


record sounds for your application - please refer
to the Sound System and Video mode section for
more information.

Windows button Press this button to show the Start screen.

Power button Press this button to turn the computer's power on


or off.

User's Manual 3-3


Force Shut down hole Insert a slender object such as a needle into this
hole to force shut down the computer when the
system is hang up.

Orientation lock Press to lock/unlock automatic rotation of the


button screen orientation.

Volume up/down Press these buttons to increase or decrease the


buttons volume.

Power indicator The Power indicator normally glows white when


the computer is turned on. However, if you turn
the computer off into Sleep Mode, this indicator
will flash white.

Battery indicator The Battery indicator shows the condition of the


DC IN and the battery's charge - white indicates
the battery is fully charged while the power is
being correctly supplied from the AC power
adaptor.
Please refer to the Monitoring of power
conditions section for more information on this
feature.

Headphone/ A 3.5 mm mini headphone/microphone combo


Microphone combo jack enables connection of a monaural
jack microphone or a stereo headphone.

Both the internal and external microphones will be disabled if you use a
headset other than the type as shown below.

Mic
Ground
Right
Left

Universal Serial Bus One Universal Serial Bus port, which complies to
(USB 3.0) port the USB 3.0 standard, is provided on the right
side of the computer.
The USB 3.0 port is compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.

User's Manual 3-4


Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.

HDMI(micro) port HDMI(micro) port can connect to HDMI cable


with Type D connector.
An HDMI cable sends video and audio signals. In
addition to this, it can send and receive control
signals.
Please refer to the HDMI port section for details.

Memory media slot This slot lets you insert an SD™/SDHC™/


SDXC™ memory card, miniSD™/microSD™
Card and MultiMediaCard™. Refer to the
Memory media section for more information.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

SIM Card slot This slot lets you insert a SIM card which enables
a high-speed access to the Internet, corporate
Intranet and your email while you are away from
office.

DC IN 19V jack The AC adaptor connects to this jack in order to


power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.

Docking interface This interface enables the connection of the


keyboard dock and the optional cradle described
in Optional TOSHIBA Accessories section.
Hook holes Designed for engaging the hooks on the
keyboard dock and ensuring a firm connection.

User's Manual 3-5


Stereo speakers The speakers emit sound generated by your
software as well as audio alarms, such as low
battery condition, generated by the system.

The stereo speakers will be disabled after your computer is connected to


the optional cradle described in Optional TOSHIBA Accessories section
and the audio output is routed through the 3.5mm audio out jack on the
cradle. To manually set the stereo speakers as the default playback device,
please follow the steps below:
1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware
and Sound -> Sound.
2. In the Playback tab, select Speakers (Realtek High Definition
Audio) and click Set Default button.
3. Click OK.

Cooling vents The cooling vents help the processor to avoid


overheating.
Web Camera (back) Your computer is also equipped with a back Web
Camera used for recording video or taking
photographs.

Do not point the web camera directly at the sun.


Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.

Camera LED (back) The Camera LED glows when the Camera is
operating.
Reserve Pen A Reserve Pen is stored in the computer and
enables direct data entry through the display
screen.
Some models are equipped with a Reserve Pen.
Please refer to the Tablet Pen section in Chapter
4, Operating Basics.
Reserve Pen slot The Reserve Pen slot provides storage for the
Reserve Pen.
Wireless The computer is equipped with the Wireless LAN/
communication Bluetooth antennas.
antennas Some computers in this series are also equipped
with the Wireless WAN antennas.
ID information The regulatory information applicable to your
computer can be identified here.

User's Manual 3-6


Legal Footnote (Wireless LAN)
For more information regarding Wireless LAN, please refer to the Legal
Footnotes section.

TOSHIBA Keyboard Dock


The following figure shows each important component of the keyboard
dock.
Figure 3-2 Front view of the keyboard dock
8
9
6 7 10
11

12
4
1 5

1. Touch Pad 7. AccuPoint


2. Touch Pad ON/OFF indicator 8. Computer holder
3. TOSHIBA eco indicator 9. Hook
4. Touch Pad control button 10. Docking connector
5. Touch Pad control button 11. Hook
6. Keyboard 12. Eject button

Product appearance depends on the model you purchased.


Figure 3-3 Back view of the keyboard dock

15

14
13

13. DC IN 19V jack 15. HDMI port


14. LAN jack 16. External RGB monitor port

Product appearance depends on the model you purchased.

User's Manual 3-7


Figure 3-4 Left view of the keyboard dock

17

17. Universal Serial Bus (USB 2.0) port

Product appearance depends on the model you purchased.

Touch Pad The Touch Pad located in the palm rest is used
to control the movement of the on-screen pointer.
To use the Touch Pad, simply touch and move
your fingertip across it in the direction you want
the on-screen pointer to go.

Touch Pad ON/OFF Double tap this indicator to enable/disable the


indicator Touch Pad.

TOSHIBA eco Double tap to enable/disable TOSHIBA eco


indicator Utility.

Touch Pad control The two buttons above the Touch Pad are used
buttons like the buttons on a standard mouse - press the
left button to select a menu item or to manipulate
text or graphics designated by the pointer, and
press the right button to display a menu or other
function depending on the software you are
using.
Keyboard Keyboard contains character keys, control keys,
function keys, and special Windows keys,
providing all the functionality of a full-size
keyboard.
Refer to the The Keyboard section for details.
AccuPoint A pointer control device located in the center of
the keyboard is used to control the on-screen
pointer.
Please refer to the AccuPoint section for details
Computer holder The holder provides firm support to the computer.
Hooks Hooks secure the physical connection between
the computer and the keyboard dock.

User's Manual 3-8


Docking connector Connects to the computer.

Eject button Begins the computer’s disconnect sequence.


Once the eject button is pressed and the
computer cannot communicate with external
devices connected to the keyboard dock. Undock
and re-dock the computer to re-establish
communication.

DC IN 19V jack The AC adaptor connects to this jack in order to


power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.

LAN jack This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), Fast Ethernet
LAN (100 megabits per second, 100BASE-TX)
and Gigabit Ethernet LAN (1000 megabits per
second, 1000BASE-T). Refer to Operating
Basics, for details.

Do not connect any cable other than a LAN cable to the LAN jack. It
could cause damage or malfunction.
Do not connect the LAN cable to a power supply. It could cause
damage or malfunction.

HDMI port HDMI port can connect with Type A connector


HDMI cable.
Please refer to the HDMI port section for details

Universal Serial Bus One Universal Serial Bus port, which complies to
(USB 2.0) port the USB 2.0 standard, is provided on the left side
of the keyboard dock.

Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.

User's Manual 3-9


Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.

The Computer (laptop mode)


The following figure shows the front of the computer when TOSHIBA
Keyboard Dock is connected.
Figure 3-5 Front view of the computer (display panel closed)

Product appearance depends on the model you purchased.


Figure 3-6 Front view of the computer (display panel open)

1. Release latch

Product appearance depends on the model you purchased.

Release latch Slide and hold the release latch to the left to
disengage the computer from the keyboard dock.
Please refer to the Connecting TOSHIBA
Keyboard Dock section to learn more details.

User's Manual 3-10


Internal Hardware Components
This section describes the internal hardware components of your computer.
The actual specifications may vary depending on the model you
purchased.
Battery pack This computer includes a battery pack inside.
However, please do not attempt to dismount or
replace it by yourself. Please contact an
authorized TOSHIBA service provider, if
necessary.
The rechargeable lithium-ion battery pack
provides power to the computer when the AC
adaptor is not connected.
For more detailed information on the use and
operation of the battery pack please refer to the
Battery section.

Legal Footnote (Battery Life)


For more information regarding Battery Life, please refer to the Legal
Footnotes section.

CPU The processor type varies depending on model.


To check which type of processor is included in
your model, open the TOSHIBA PC Health
Monitor by clicking Desktop -> Desktop Assist -
> Support & Recovery -> PC Health Monitor,
and then click PC Information.

Legal Footnote (CPU)


For more information regarding CPU, please refer to the Legal Footnotes
section.

Solid State Drive The capacity of the Solid State Drive varies
depending on the model.
To check which type of SSD is included in your
model, open the TOSHIBA PC Health Monitor by
clicking Desktop -> Desktop Assist -> Support
& Recovery -> PC Health Monitor, and then
click PC Information.
Please note that part of the Solid State Drive’s
overall capacity is reserved as administration
space.

User's Manual 3-11


In this manual, the word "HDD" or "Hard disk drive" also refers to the
SSD unless otherwise stated.
SSD is a large-capacity storage media which uses Solid-State
Memory in place of a magnetic disk of the hard disk.

Under certain unusual conditions of prolonged non-use and/or exposure to


high temperatures, the SSD may be vulnerable to data retention errors.

Legal Footnote (Solid State Drive (SSD) Capacity)


For more information regarding Solid State Drive (SSD) Capacity, please
refer to the Legal Footnotes section.

RTC battery The internal RTC battery backs up the Real Time
Clock (RTC) and calendar.
Video RAM The memory in a computer's graphics adaptor,
used to store the image displayed on a bitmap
display.
The amount of Video RAM available is
dependent on the computer's system memory.
Desktop -> Desktop Assist -> Control Panel ->
Appearance and Personalization -> Display ->
Adjust resolution.
The amount of Video RAM can be verified by
clicking the Advanced settings button in the
Screen Resolution window.
Display controller The display controller interprets software
commands into hardware commands that turn
particular parts on the screen on or off.
The display controller also controls the video
mode and uses industry standard rules to govern
the screen resolution and the maximum number
of colors that can be displayed at a time.
Therefore, software written for a given video
mode will run on any computer that supports that
mode.

Legal Footnote (Graphics Processing Unit (GPU))


For more information regarding Graphics Processing Unit (GPU), please
refer to the Legal Footnotes section.

User's Manual 3-12


Intel® Display Power Saving Technology
Intel GPU includes the Display Power Saving Technology feature that can
save the computer's power consumption by optimizing picture contrast on
the internal LCD.
This feature can be used if the computer is:
running under battery mode
using the internal LCD display only
The Display Power Saving Technology feature is enabled at factory default.
If you want to disable this feature, you can disable it.
The Display Power Saving Technology feature can be disabled in the Intel®
Graphics and Media Control Panel.
You can access this control panel in the following way:
Right-click on the desktop and click Graphics Properties...
In this control panel:
1. Click Power.
2. Select On battery from the drop-down menu in Power Source.
3. Clear the Display Power Saving Technology check box.
4. Click OK.
If you want to enable this feature, under the conditions mentioned above,
select the Display Power Saving Technology check box.

Intel Rapid Start Technology


Your computer supports Intel® Rapid Start Technology which enables the
computer to change to Hibernation Mode from Sleep Mode after a specified
period of time.
With the Intel® Rapid Start Technology, the Windows can rapidly resume
from Hibernation Mode and battery life will be longer than when in Sleep
Mode.
Intel® Rapid Start Technology is enabled at factory default. The computer
will switch to Hibernation Mode after two hours of Sleep Mode.
You can launch the BIOS setup utility to enable/disable the function and
change the specified time setting from Sleep Mode to Hibernation Mode.
1. Launch the BIOS setup utility.
Please refer to TOSHIBA Setup Utility section for further information.
2. Select Power Management.
3. Enable/Disable Intel(R) Rapid Start Technology function.
4. You can select the period of time from Sleep Mode to Hibernation
Mode using Rapid Start Entry after. If the Immediately option is
selected, the computer will switch to Hibernation Mode immediately
after your computer goes into the Sleep Mode.

User's Manual 3-13


When Intel® Rapid Start Technology is enabled, switching from Sleep
Mode to Hibernation Mode consumes power. When you carry your
computer aboard on an aircraft or in places where electronic devices
are regulated or controlled, always power off your computer.
When Intel® Rapid Start Technology is enabled, Wake-up on LAN,
Wake-up on USB or Wake-up from Sleep Mode automatically
functions are not available when the computer has been switched from
Sleep Mode to Hibernation Mode.
The Windows cannot be restored normally if the battery is exhausted
when the computer is moving from Sleep Mode to Hibernation Mode.
The partition allocation on the Solid State Drive for the Intel® Rapid
Start Technology cannot be deleted even if Intel® Rapid Start
Technology is disabled.
Intel® Rapid Start Technology can be used only for Windows 8.
The Windows restore time from Hibernation Mode depends on the
amount of system memory used in the computer.

Monitoring of power conditions


Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected and what the charge level is for that battery.
The LED in the table below refers to the Battery indicator.

Power on Power off


(no operation)
AC adaptor Battery fully • Operates • No charge
connected charged • No charge • LED: white
• LED: white
Battery partially • Operates • Quick charge
charged or no • Charge • LED: amber
charge
• LED: amber

User's Manual 3-14


Power on Power off
(no operation)
AC adaptor Remaining • Operates
not battery capacity • LED: off
connected is above low
battery trigger
point
Remaining • Operates
battery capacity • LED: flashes
is below low amber
battery trigger
point
Remaining Computer shuts
battery capacity down
is exhausted

Battery indicator
Check the Battery indicator to determine the status of the battery pack and
the power status with the AC adaptor connected. The following indicator
conditions should be noted:
Flashing amber The battery charge is low. The AC adaptor must
be connected in order to recharge the battery.
Amber Indicates the AC adaptor is connected and the
battery is charging.
White Indicates the AC adaptor is connected and the
battery is fully charged.
No light Under any other conditions, the indicator does
not light.

If the battery pack becomes too hot while it is being charged, the charge
will stop and the Battery indicator will go out. When the battery pack's
temperature falls to a normal range, charging will resume - this process will
occur regardless of whether the computer's power is on or off.

Power indicator
Check the Power indicator to determine the power status of the computer -
the following indicator conditions should be noted:
White Indicates power is being supplied (either from the
AC adaptor or battery) to the computer and the
computer is turned on.

User's Manual 3-15


Flashing white Indicates that the computer is in Sleep Mode and
that there is sufficient power available (AC
adaptor or battery) to maintain this condition.
No light Under any other conditions, the indicator does
not light.

User's Manual 3-16


Chapter 4
Operating Basics
This chapter describes the basic operations of your computer, highlights
the precautions that should be taken when using it.

Operating in Tablet Mode


When operating the computer in tablet mode, follow the instructions below.
Figure 4-1 Operating the computer

Hold the computer firmly on your forearm. Do not block the vent.
Remove the AC adaptor from the computer when using it held in your
forearm.
Do not use the computer while walking or driving a car.
Do not expose the computer to rapid temperature changes (such as
would be the case if you brought the computer from a cold
environment into a warm room). When rapid temperature changes are
unavoidable, leave the computer for around two hours before turning it
on to prevent the formation of condensation.
Remove all external peripheral devices and their connection cables
from the computer before carrying.
Do not drop the computer or apply excessive impact to it. Do not leave
the tablet in a car or similar environment where it is exposed to direct
sunlight.

User's Manual 4-1


The display panel with some models works as a touch sensitive
digitizer screen. However, the outer edges of the screen may be less
sensitive. Please keep the Stylus Pen or the Reserve Pen inside the
display area when you use it near the edges of the display panel. The
position of the pen may not be recognized if you move the pen too fast
towards the outer edge. Please be sure to slide the pen slowly in
areas near the edges of the screen. Use the pen in the areas enclosed
by the dotted line as shown in the following figure.
Figure 4-2 Use area of the pen

Changing the screen orientation


When operating the computer in tablet mode, you can change the screen
orientation to Portrait mode by rotating the computer sideways. The screen
orientation automatically changes according to the rotation angle detected.
Figure 4-3 Rotating the computer sideways

You can also lock the orientation and always use the computer in Portrait
or Landscape mode by pressing the Orientation lock button. However,
under the following conditions, the Orientation lock button is disabled and
the screen orientation will always be in Landscape mode.
The computer is in laptop mode.
The computer is connected to the optional cradle described in
Optional TOSHIBA Accessories section.
Avoid having direct contact with the other edges of the hand held
device while the wireless device is turned on and transmitting. Only
factories installed wireless transmitter can be used with this hand held
device to satisfy RF exposure compliance.
In the Portrait mode, some drivers/utilities may not perform install and
uninstall operation. If it occurs, switch to the Landscape mode to
proceed.

User's Manual 4-2


Calibrating digital compass
If you have downloaded a compass application to use this feature, please
note that the performance of any compass feature will vary depending on
environmental conditions. For example, any source using electromagnetic
or radio waves.
Before using any compass feature the compass needs to be calibrated for
accuracy. To calibrate, please disconnect the AC adaptor and remove all
peripherals/cables, and then horizontally rotate the computer with the
power on several times as shown in the illustration below. Please note this
is the most effective method of calibrating this computer.
Figure 4-4 Calibrating digital compass

Using the Touch Screen


You can use your finger to manipulate icons, buttons, menu items, the
onscreen keyboard, and other items on the touch screen.
Tap Simply tap your finger once on the touch screen
to active an item, such as an app.

Press and hold Press your finger down and leave it there for a
few seconds. This will show information to help
you learn more about an item or will open a
menu specific to what you are doing.

Pinch or stretch Touch the screen or an item with two or more


fingers, and then move the fingers toward each
other (pinch) or away from each other (stretch).
This will show different levels of information or
visually zooms in or out.

Rotate Put two or more fingers on an item and then turn


your hand to rotate things in the direction you
turn your hand. Only some items can be rotated.

User's Manual 4-3


Slide Drag your finger on the touch screen to move
through what's on the screen.

Swipe Quickly move your finger in from the edge of the


screen, without pausing when you first touch it.
Swipe from the left edge: shows your recently
opened apps, and so on.
Swipe from the right edge: opens or closes the
Charms (Search, Share, Start, Devices,
Settings).
Swipe from the top edge: opens or closes the
app command bar.

For details and more advanced touch screen gestures to interact with
Windows 8, please refer to Help and Support.
Do not press or push with excess force on the touch screen.
Do not apply excess force when cleaning the touch screen.
Never touch the screen with a sharp object such as a ball-point pen
which may scratch or damage the surface.
Do not use a protecting sheet for the touch screen as it may decrease
its sensitivity to gestures.

Using the Touch Pad


The Touch Pad located on the TOSHIBA Keyboard Dock may support the
following gestures:
Tap Tap once on the touch pad to active an item,
such as an app.

Two-Finger Tap Tap once on the touch pad with two fingers
together to display a menu or other function
depending on the software you are using.
(Similar to right-click)

Pinch or stretch Place two or more fingers down on the touchpad


and move them toward each other (pinch) or
away from each other (stretch). This will show
different levels of information or visually zooms in
or out.

User's Manual 4-4


Two-Finger Scroll Place two fingers down and slide them vertically
or horizontally from anywhere on the touch pad.
This allows you to operate the scroll bars of a
window.

Swipe Quickly move your finger in from the edge of the


touch pad, without pausing when you first touch
it.
Swipe from the left edge: shows your recently
opened apps.
Swipe from the right edge: opens or closes the
charms (Search, Share, Start, Devices, Settings).
Swipe from the top edge: opens or closes the
app command bar.

Some of the touch pad operations described in this section are only
supported in certain applications.

TOSHIBA Pointing Device


AccuPoint
To use the AccuPoint, simply push it with your finger tip in the direction you
want to move the on-screen pointer.
The Touch Pad control buttons below the AccuPoint are used like the
buttons on a standard mouse - press the left button to select a menu item
or to manipulate text or graphics designated by the pointer, and press the
right button to display a menu or other function depending on the software
you are using.
Figure 4-5 AccuPoint

1
3 2

1. AccuPoint 3. Touch Pad left control button


2. Touch Pad right control button

User's Manual 4-5


AccuPoint precautions
Certain conditions can affect the on-screen pointer when using AccuPoint.
For example, the pointer may travel contrary to AccuPoint operation or an
error message may appear, if
You touch the AccuPoint during power-up.
You apply constant, soft pressure during power-up.
There is a sudden temperature change.
Strong stress is applied to the AccuPoint.
If an error message appears, reboot the tablet. If an error message does
not appear, wait a moment for the pointer to stop, then continue operation.

Replacing the cap


The AccuPoint cap is an expendable item that should be replaced after
prolonged use.
1. To remove the AccuPoint cap, gently dig the cap out (with finger).
Figure 4-6 Removing the AccuPoint cap

2. Position a new cap on the peg and press it into place.


The peg is square, so be careful to align the cap’s square hole with the
peg.

Stylus Pen and Reserve Pen


You can use the pen to execute actions and enter data. Hold the pen in a
natural position and tap, press or trace on the screen lightly.

User's Manual 4-6


Figure 4-7 Stylus Pen

Figure 4-8 Reserve Pen

1. Pen point 3. Eraser button


2. Pen button

Pen point Provides the same function as left clicking the


mouse once.
Pen button Provides the following function:
Right-clicking: Press and hold this button
and touch the tip of the pen to an object.
Immediately lift it to display a pop-up menu
or other actions. It functions as right clicking
the mouse once.
Eraser button You can use this button as an eraser in some
applications that support eraser function. These
applications enable you to select and delete
notes or sketches with a one-touch action.

You can choose to enable/disable the Pen button or the Eraser button
function in Pen Options. To access it, click Desktop -> Desktop Assist ->
Control Panel -> Hardware and Sound -> Pen and Touch -> Pen
Options.
Observe the following precautions on the handling of the Stylus Pen and
the Reserve Pen.
Do not apply excess force when cleaning the touch screen.

User's Manual 4-7


In order to avoid damages to the display screen, please refrain from
doing anything other than the specified operation methods. Failure to
do so could cause a malfunction or characteristic deterioration.
Do not tap or press the pen forcefully against the display as this could
damage the pen and the screen itself.
Avoid using or keeping the pen in areas where the temperature can
change rapidly or in places, such as a car, where the pen is exposed
to direct sunlight. Store the pen without any pressure being applied to
the buttons. Failure to do so could cause a malfunction or
characteristic deterioration.
The pen is composed of precision parts. Do not drop the pen. Strong
impact causes a malfunction or characteristic deterioration. Do not
apply excessive force to the pen point and the side buttons. Excessive
force applied to these parts causes short life or characteristic
deterioration.
Avoid water entering the pen or condensation forming within it as
either condition will cause a malfunction.
Do not disassemble the pen. It causes maladjustment or short life.
Do not stain the pen with cosmetics or chemicals as this will cause a
deterioration in appearance. Use a glass wiping cloth or dry cloth to
clean the pen. Do not use volatile liquids such as alcohol, thinner or
petroleum benzine to clean the pen.
Do not apply excessive force to the pen point as a bent or deformed
pen point will cause a malfunction.
Keep the small parts of the pen, such as the pen point or the knob of
the side buttons, away from infants and small children to prevent the
accidental ingestion by them.
Do not use a ball point pen instead of the pen included with the
product.
The pen tip of the Reserve Pen cannot be replaced if it is worn. You
can purchase a new one from a TOSHIBA authorized dealer.

You can change the pen settings in Pen and Touch. To access it, click
Desktop -> Desktop Assist -> Control Panel -> Hardware and
Sound -> Pen and Touch
Please wipe the touch screen with the provided cloth before you use
the stylus pen.
Please clean the fingerprints or smudges with the provided cloth if the
sensitivity to pen writing decreases.
Do not use a protecting sheet for the touch screen as it may impact
the pen writing optimized for the touch screen.

User's Manual 4-8


It is recommended that you keep another pen set as a spare. You can
buy replacement pen sets from your TOSHIBA authorized dealer.
TOSHIBA is not liable for any problems arising on the products due to
the use of the pen in an environment where the above conditions are
not satisfied or because of its use by unspecified number of users.

Removing the Reserve Pen


To remove the Reserve Pen, slowly pull the Reserve Pen to remove it from
the Reserve Pen slot.
Figure 4-9 Removing the Reserve Pen

1
2

1. Reserve Pen slot 2. Reserve Pen

Inserting the Reserve Pen


To insert the Reserve Pen, slowly push the Reserve Pen into the Reserve
Pen slot until it clicks into place.
Figure 4-10 Inserting the Reserve Pen

1
2

1. Reserve Pen slot 2. Reserve Pen

Pen actions
You can use the Stylus Pen or the Reserve Pen to enter data, start
programs, move objects and execute other actions.

User's Manual 4-9


Single tap
Lightly tap the tip of the pen on an object and lift it immediately to execute
an action. A single tap is similar to left clicking the mouse once.

Double tap
Lightly tap the tip of the pen twice on an object and lift it immediately to
execute an action. A double-tap is similar to left clicking the mouse twice.

Press and hold


Touch the tip of the pen to the display screen and hold it there to display a
pop-up menu or other action. Press and hold is similar to right clicking the
mouse.

Drag
Touch the pen on the screen. Without lifting the pen, drag it across the
screen to select text or objects.

Drag and drop


Touch the pen on the screen to select an object. Without lifting the pen,
drag it across the screen. Lift the pen to drop the object to a new location.

Replacing the pen tip


The pen tip of the Stylus Pen can be replaced with a new one which is
provided when it is worn. To replace the pen tip, follow the steps as
described below:
1. Pinch the tip with a draw-out tool and pull it out.
2. Insert a new pen tip into the Stylus Pen carefully, and press it
securely.
Figure 4-11 Replacing the pen tip

1 2

1. Pen tip 2. Draw-out tool

Do not continue to use a broken pen tip as this may result in scratching of
the display panel. When the pen tip breaks replace it with one of the refills

User's Manual 4-10


delivered with the Stylus Pen. When these refills have run out, you can
purchase a new pen set from a TOSHIBA authorized dealer.

A short and worn pen point is difficult to pull out. Replace the pen point
with a refill before it becomes too short to remove.
It is recommended that you keep another pen set as a spare. You can
buy replacement pen sets from your TOSHIBA authorized dealer.

The Keyboard
The keyboard layouts on the keyboard dock are compatible with a 104/105-
key enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are different types of keys, specifically typewriter keys,
function keys, soft keys, Windows special keys and the keypad overlay.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.

Keyboard indicator
The following figure shows the position of the CAPS LOCK indicator which
shows the following conditions:
When the CAPS LOCK indicator glows, the keyboard will produce capitals
when any letter is typed.
Figure 4-12 CAPS LOCK indicator

1. CAPS LOCK indicator

User's Manual 4-11


CAPS LOCK This indicator glows green when letter keys are
locked into their uppercase format.

Function Key
The function keys (F1 ~ F12) are the twelve keys at the top of your
keyboard.

The following specific functions are executed when the function keys are
pressed in combination with the FN key.

Key Combination Function


FN + F1 Enters ''Lock computer mode''.
To restore your desktop, you need to log on again.
FN + F2 Changes the power settings.
FN + F3 Switches the system to Sleep Mode.
FN + F4 Switches the system to Hibernation Mode.
FN + F5 Changes the active display device.
To use a simultaneous mode, you must set the
resolution of the internal display panel to match the
resolution of the external display device.
FN + F6 Decreases the computer's display panel brightness
in individual steps.
FN + F7 Increases the computer's display panel brightness
in individual steps.
FN + F8 Turns the Airplane mode on or off.
FN + F9 Enables or disables the Touch Pad.
FN + F10 Turns on Arrow Mode.
FN + F11 Turns on Numeric Mode.
FN + F12 Locks the cursor on a specific line.
FN + ESC Turns the sound on or off.
FN + 1 Reduces the icon size on the desktop or the font
sizes within one of the supported application
windows.
FN + 2 Enlarges the icon size on the desktop or the font
sizes within one of the supported application
windows.

User's Manual 4-12


Key Combination Function
FN + 3 Decreases the computer's volume.
FN + 4 Increases the computer's volume.
FN + Space Changes the display resolution.
FN + Turns the keyboard backlight on or off.

Some functions will show the toast notification at the edges of the screen.
Those toast notifications are disabled at factory default. You can enable
them in the TOSHIBA Function Key application.
To access it, click Desktop -> Desktop Assist -> Tools & Utilities ->
Function Key.

Windows special keys


The keyboard provides two keys that have special functions in Windows,
the Windows Start Button key activates the Start screen while the
application key has the same function as the secondary (right) mouse
button.

This key activates the Windows Start screen.

This key has the same function as the secondary (right) mouse button.

Keypad overlay
The keyboard dock may not have a separate numeric keypad but includes
a numeric keypad overlay which functions like one - this is located in the
center of the keyboard with the relevant keys having grey letters at their
front edge. The overlay provides the same functions as the numeric keypad
on a standard 104/105-key enhanced keyboard.

Turning on the overlays


The numeric keypad overlay can be used for numeric data input or cursor
and page control.

Arrow Mode
To turn on Arrow Mode, press FN + F10 - you are able to access cursor
and page control functions by using the keys. You are able to press FN +
F10 again to turn off this overlay function.

User's Manual 4-13


Numeric Mode
To turn on Numeric Mode, press FN + F11 - you are able to access
numeric characters by using the keys. You are able to press FN + F11
again to turn off this overlay function.

Temporarily using normal keyboard (overlay on)


While using the overlay, you can temporarily access the normal keyboard
functions without having to turn the overlay off:
1. Hold down FN key and press any other key - this key will operate as if
the overlay were off.
2. Type upper-case characters by holding down FN + SHIFT and
pressing a character key.
3. Release FN key to continue using the selected overlay function.

Temporarily using overlay (overlay off)


While using the normal keyboard function, you can temporarily use the
keypad overlay without having to turn it on:
1. Hold down FN key and the keyboard will turn on the most recently
used overlay function.
2. Release FN key to return to normal keyboard operation.

Temporarily changing modes


If the computer is in Numeric Mode, you can switch temporarily to Arrow
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can
switch temporarily to Numeric Mode by also pressing a SHIFT key.

Generating ASCII characters


Not all ASCII characters can be generated using normal keyboard
operation, but you are able to generate these characters using their
specific ASCII codes.
1. Hold down ALT with the overlay on or ALT + FN with overlay off.
2. Using the overlay keys, type the ASCII code of the character you
require.
3. Release ALT or ALT + FN - the ASCII character will appear on the
display screen.

Touch keyboard
Touch keyboard is an on-screen virtual keyboard allowing you to type on
the touch screen. Touch keyboard provides a full-size keyboard, a thumb
keyboard with keys split on either side of the screen and it can also switch
to a handwriting panel.
To use the touch keyboard, tap in an area where you can type. The
keyboard will open automatically.

User's Manual 4-14


To manually open the touch keyboard, please follow either of the below:
In the Settings charm, click Keyboard -> Touch keyboard and
handwriting panel.
Click the keyboard icon ( ) in the taskbar of your Windows
desktop.

Battery
This section explains battery types, use, recharging methods and handling.

Battery types
The computer has different types of batteries.

Battery pack
When the AC adaptor is not connected, the computer's main power source
is this lithium ion battery pack, also referred to in this manual as the main
battery.

Real Time Clock (RTC) battery


The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real
time clock and calendar will stop working.
Your computer will automatically power off after 1 minute and the same
message will appear again the next time when it is turned on.
You can change the Real Time Clock settings in the BIOS setup utility.
Please refer to TOSHIBA Setup Utility section for further information.
The RTC battery does not charge while the computer is turned off even if
the AC adaptor is attached.

Care and use of the battery pack


This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
The computer's RTC battery is a Ni-MH battery and should be
replaced only by your dealer or by a TOSHIBA service representative.
The battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.

User's Manual 4-15


Charge the battery pack only in an ambient temperature between 5
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.

Charging the batteries


When the power in the battery pack becomes low, the Battery indicator will
flash amber to indicate that only a few minutes of battery power remain. If
you continue to use the computer while the Battery indicator flashes, the
computer will enable Hibernation Mode so that you do not lose any data,
and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.

Procedures
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet - the Battery indicator will glow
amber while the battery is being charged.

Charging Time
The following table shows the approximate time required to fully charge a
discharged battery (in tablet mode).

Battery type Power off Power on


Battery pack about 3 hours about 3.5~8.5 hours
RTC battery Doesn’t charge about 12 hours

Please be aware that the charging time when the computer is on is affected
by ambient temperature, the temperature of the computer and how you are
using the computer - if you make heavy use of external devices for
example, the battery might scarcely charge at all during operation.

Battery charging notice


The battery may not begin charging immediately under the following
conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, you should charge it at room temperature of between 5°C to
35°C (41°F to 95°F).
The battery is nearly completely discharged. In this instance you
should leave the AC adaptor connected for a few minutes and the
battery should begin charging.

User's Manual 4-16


The Battery indicator may show a rapid decrease in battery operating time
when you try to charge a battery under the following conditions:
The battery has not been used for a long time.
The battery has completely discharged and been left in the computer
for a long time.
In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.
3. Charge the battery until the Battery indicator glows white.
Repeat these steps two or three times until the battery recovers normal
capacity.

Monitoring battery capacity


Remaining battery power can be monitored using the following methods.
Clicking the battery icon on the Taskbar
Via the Battery Status in the Windows Mobility Center window
You should wait at least 16 seconds after turning on the computer
before trying to monitor the remaining operating time. This is because
the computer needs this time to check the battery's remaining capacity
and then calculate the remaining operating time, based on this
together with the current power consumption.
Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
With repeated discharges and recharges, the battery's capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.

Maximizing battery operating time


A battery's usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
Processor speed
Screen brightness
System Sleep Mode
System Hibernation Mode
Display power off period
Solid State Drive power off period
How often and for how long you use the Solid State Drive and external
disk drives, for example, optical disc.
How much charge the battery contained to begin with.

User's Manual 4-17


How you use optional devices, such as a USB device, to which the
battery supplies power.
Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
Where you store your programs and data.
Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
The environmental temperature - operating time decreases at low
temperatures.
Whether you enable Sleep and Charge function.

Batteries exhausted time


When you turn off the power of your computer with batteries fully charged,
the batteries will be exhausted within the following approximate period (in
tablet mode).

Battery type Sleep Mode Shut Down Mode


Battery pack about 4 days about 70 days
RTC battery about 30 days about 30 days

Extending battery life


To maximize the life of your battery packs:
At least once a month, disconnect the computer from a power source and
operate it on battery power until the battery pack fully discharges. Before
doing so, follow the steps as detailed below.

1. Turn off the computer's power.


2. Disconnect the AC adaptor and turn on the computer's power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged, however, if
the Battery indicator flashes or there is some other warning to indicate
a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and
to a wall outlet that is supplying power. The Battery indicator should
glow amber to indicate that the battery pack is being charged,
however, in the event that Battery indicator does not glow this
indicates that power is not being supplied - check the connections for
the AC adaptor and the power cord.
5. Charge the battery pack until the Battery indicator glows white.

User's Manual 4-18


Wireless WAN Device
Some computers are equipped with the Wireless WAN device. This device
gives you the ability for a high-speed connection to the Internet, corporate
intranet, and your email while you are away from the office.

Installing a SIM Card


To install a SIM card, follow the steps as detailed below:
1. Click Power in the Settings charm, and then click Shut down and
ensure that the Power indicator is off
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Locate the SIM card slot.
4. To pop the SIM card tray partially open, insert a slender object (about
10mm) such as a straightened paper clip into the eject hole. Gently
pull to open the SIM card tray.
Never pull the SIM card tray completely out of the slot.

Figure 4-14 Open the SIM card tray

1. Slender object (Diameter 0.8mm) 2. SIM card tray

Product appearance depends on the model you purchased.


5. Place the SIM card into the SIM card tray with the metal connectors
facing up.

User's Manual 4-19


6. Insert the SIM card tray into the SIM card slot, and push the center of
the tray to close it. Press gently until it locks into place.
Figure 4-15 Inserting the SIM card

3 1

1. SIM card slot 3. SIM card tray


2. SIM card

Product appearance depends on the model you purchased.

Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
Do not touch the connectors on the SIM card or on the computer.
Debris on the connectors may cause access problems.

Removing a SIM Card


To remove the SIM card, follow the steps as detailed below:
1. Shut down the computer - make sure the Power indicator is off.
2. To pop the SIM card tray partially open, insert a slender object (about
10mm) such as a straightened paper clip into the eject hole. Gently
pull to open the SIM card tray.
3. Remove the SIM card from the SIM card tray.
4. Insert the SIM card tray back into the SIM card slot.

LAN
The keyboard dock has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.

User's Manual 4-20


The Link speed (10/100/1000 megabits per second) changes
automatically depending on the network conditions (connected device,
cable or noise and so on).

LAN cable types


The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computer’s default settings could cause a
malfunction in LAN operation. Check with your LAN administrator regarding
set-up procedures.

If you are using Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T), be sure to connect with a CAT5e cable or higher. You
cannot use a CAT3 or CAT5 cable.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-
TX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.

Connecting the LAN cable


To connect the LAN cable, follow the steps as detailed below:
Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system may
hang up.
Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage may
occur.

1. Turn off the power to all external devices connected to the computer.

User's Manual 4-21


2. Plug one end of the cable into the LAN jack. Press gently until you
hear the latch click into place.
Figure 4-16 Connecting the LAN cable

1
2

1. LAN jack 2. LAN cable


3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.

Memory media
The computer is equipped with a memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.
Keep foreign objects out of the memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer or
Keyboard. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.

Please note that an adaptor is required to use miniSD/microSD Card.


Please note that not all memory media have been tested and verified
to work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
The slot does not support Magic Gate functions.

Figure 4-17 Examples of memory media

Secure Digital (SD) Card microSD card adaptor and


microSD card

User's Manual 4-22


MultiMediaCard (MMC)

Points to note about the memory media card


SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
protected material on another computer or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from
SDHC memory cards and SDXC memory cards.
SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on memory cards is different, so pay careful
attention to the logo when purchasing.
The SD memory card logo is ( ).
The SDHC memory card logo is ( ).
The SDXC memory card logo is ( ).

The maximum capacity of SD memory cards is 2GB. The maximum


capacity of SDHC memory cards is 32GB. The maximum capacity of
SDXC memory cards is 64GB.

Memory media format


New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.

Formatting a memory media card


Memory media cards are sold already formatted in conformity to specific
standards. If you reformat a memory card, be sure to reformat it with a
device such as digital camera or digital audio player that uses the memory
cards, not with the format command provided within Windows.
Should you need to format all areas of the memory card, including the
protected area, you will need to obtain an appropriate application that
applies the copy protection system.

Media care
Observe the following precautions when handling the card.

User's Manual 4-23


Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to
record data.
Memory cards have a limited lifespan, so it is important to backup
important data.
Do not write to a card if the battery power is low. Low power could
affect writing accuracy.
Do not remove a card while read/write is in progress.
For more details on using memory cards, see manuals accompanying the
cards.

About the write-protect


The memory media cards have a function for protect.
SD Card (SD memory card, SDHC memory card and SDXC memory
card)
Set the write-protect switch to the lock position, if you do not want to record
data.

Inserting a memory media


The following instructions apply to all types of supported media devices. To
insert a memory media, follow the steps as detailed below:
1. Remove the dummy card.
The dummy card shapes like an actual SD memory card and can keep dirt
and dust out of the memory media slot.

User's Manual 4-24


Figure 4-18 Removing the dummy card

2 1

1. Memory media slot 2. Dummy card


2. Turn the memory media so that the contacts (metal areas) face up.
3. Insert the memory media into the memory media slot on the side of
the computer.
Figure 4-19 Inserting a memory media

1. Memory media slot 2. Memory media

Make sure the memory media is oriented properly before you insert it.
If you insert the media in wrong direction, you may not be able to
remove it.
When inserting the memory media, do not touch the metal contacts.
You could expose the storage area to static electricity, which can
destroy data.
Do not turn the computer off or switch to Sleep Mode or Hibernation
Mode while files are being copied - doing so may cause data to be
lost.

4. Push the memory media gently until you hear a click.

Removing a memory media


The following instructions apply to all types of supported media devices. To
remove a memory media, follow the steps as detailed below:
1. Click the Desktop tile and open the Safely Remove Hardware and
Eject Media icon on the Windows Taskbar.

User's Manual 4-25


2. Point to memory media and click the left Touch Pad control button.
3. Push the memory media until you hear a click to partially release it.
4. Grasp the memory media and remove it.
5. Insert the dummy card back into the slot.
If you remove the memory media or turn off the power while the
computer is accessing the memory media, you may lose data or
damage the media.
Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in
the memory media could be lost.
Do not remove only the miniSD/microSD Card while leaving the
adaptor in the memory media slot.

External display
Your computer video capabilities can be enhanced with additional displays.
External displays allows you to share your desktop or extend the desktop
area.

Connecting an external display


Your computer comes with a built-in display, but you can also connect
other external displays via available ports on the computer.
HDMI port and External RGB monitor port on the keyboard dock can
not be connected for use at the same time. If both ports are
connected, only HDMI port is activated.
Some models may include the Triple Monitor function that can display
image on Triple Monitor independently.

External RGB monitor port


An external analog monitor can be connected to the External RGB monitor
port on the keyboard dock. To connect an external analog monitor, follow
the steps as detailed below:
1. Connect the RGB cable to the External RGB monitor port.

User's Manual 4-26


Figure 4-20 Connecting the RGB cable to the External RGB monitor port

1
2

1. External RGB monitor port 2. RGB cable

There are no fastening screws for an external monitor cable on the


External RGB monitor port. However, external monitor cables which have
connectors with fastening screws can still be used.

2. Turn the external monitor's power on.


When you turn on the power, the computer will automatically
recognize the monitor and determine whether it is a color or
monochrome device.
When displaying desktop on an external analog monitor, desktop is
sometimes displayed on the center of the monitor with black bars
around desktop (with small size).
At that time, please read the manual of the monitor and set the display
mode which is supporting at the monitor. Then it will be displayed with
suitable size with correct aspect ratio.

HDMI port
HDMI (High-Definition Multimedia Interface) port digitally transfers both
video and audio data without reducing the quality. HDMI-compatible
external display devices including televisions can be connected via the
HDMI port.
To connect an HDMI-compatible display device, follow the steps as
detailed below:
As the port operation of all HDMI display devices have not been confirmed,
some HDMI display devices may not function properly.
To connect a device to the HDMI port, you must purchase an HDMI cable.

1. Plug one end of the HDMI cable into the HDMI port of your HDMI
display device.
2. Plug the other end of the HDMI cable into the HDMI port on your
computer or on the keyboard dock.

User's Manual 4-27


Figure 4-21 Connecting the HDMI port on the computer

1. HDMI(micro)port 2. HDMI cable (Type D connector)

Figure 4-22 Connecting the HDMI port on the keyboard dock

1
2

1. HDMI port 2. HDMI cable (Type A connector)

Please do not plug/unplug an HDMI display device under the following


conditions:
The system is starting up.
The system is shutting down.
When you connect a television or external monitor to the HDMI port, the
display output device is set to HDMI.
When you unplug the HDMI cable and re-plug it, please wait at least 5
seconds before you re-plug the HDMI cable again.
When you change the display output device, the playback device may not
switch automatically. In this case, in order to set the playback device to the
same device as the display output device, please adjust the playback
device manually by the following steps:
1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and
Sound -> Sound.

User's Manual 4-28


2. In the Playback tab, select the playback device which you want to
switch to.
3. To use the internal speakers on your computer, select Speakers. To use
the television or the external monitor that you have connected to the
computer, select a different playback device.
4. Click the Set Default button.
5. Click OK to close the Sound dialog.

Settings for display video on HDMI


To view video on the HDMI display device, be sure to configure the
following settings otherwise you may find that nothing is displayed.
Be sure to use the function key to select the display device before starting
to play video. Do not change the display device while playing video.
Do not change the display device under the following conditions.
While data is being read or written.
While communication is being carried out.

Select HD Format
To select the display mode, follow the steps as detailed below:
1. Click Desktop -> Desktop Assist -> Control Panel.
2. Click Appearance and Personalization.
3. Click Display.
4. Click Change display settings.
5. Click Advanced settings.
6. Click List All Modes.
7. Select one of the mode at List All Modes.

Wireless display
Some models support Intel Wireless Display (Intel WiDi), a wireless
technology which utilizes Wi-Fi to allow the computer to be wirelessly
connected to external displays including TVs as extended screens. With
Intel WiDi, documents, streamed/local media contents or other online
contents can be shared wirelessly with others.
To use Intel WiDi, either one of the following devices is required:
A compatible external display with built-in support for Intel WiDi.
An external display with HDMI port and a digital adaptor featuring Intel
WiDi.
The adaptor is a device that connects to the external display via HDMI
port and can receive Wi-Fi signals from your computer.

User's Manual 4-29


Type "Intel WiDi" from the Start screen and click Intel(R) WiDi. Intel WiDi
application will launch and you are ready to start the connection.
To learn more details on how to complete the connection, please refer to
the application help.
Some copy protected media contents may not play on the external displays
via Intel WiDi.

Changing the display settings


After one or more external displays are connected, the operating system
can automatically detect, identify and setup the display settings.
You can also manually manage how the external displays will work and
change the display settings by pressing P while holding down the
Windows ( ) key. If you disconnect the external display before you turn
the computer's power off, be sure to switch to the internal display.

Optional TOSHIBA Accessories


You are able to add a number of options and accessories in order to make
your computer even more powerful and convenient to use. For reference,
the following list details some of the items that are available from your
reseller or TOSHIBA dealer:
Universal AC Adaptor If you frequently use your computer at more than
one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.
TOSHIBA Mobile TOSHIBA Mobile Tablet Cradle provides the
Tablet Cradle following extensibility:
Power supply and battery charge
Headphone jack
USB & HDMI ports
LAN jack
Stylus Pen Stylus Pen can be purchased from your
TOSHIBA dealer for use as spare items (spare
pen tips and a tip draw-out tool are included).
Reserve Pen Reserve Pen can be purchased from your
TOSHIBA dealer. Use the Reserve Pen in place
of the Stylus Pen if it is lost or broken.

Sound System and Video mode


This section describes some of the audio control functions.

User's Manual 4-30


Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, click Desktop and right click on the
speaker icon on the Taskbar, and then select Open Volume Mixer
from the sub menu.
To adjust the volume level of speakers or headphones, move the
Speakers slider.
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.

Microphone Level
Follow the steps below to change the microphone recording level.
1. Right click on the speaker icon on the Taskbar, and select Recording
devices from the sub menu.
2. Select Microphone, and click Properties.
3. On the Levels tab move the Microphone slider to increase or
decrease the microphone volume level.
If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.

Audio Enhancements
In order to apply the sound effects for your current speaker, follow the
steps below.
1. Click Desktop and right click on the Speakers icon on the Taskbar,
and then select Playback devices from the sub menu.
2. Select Speakers, and click Properties.
3. On the Enhancements tab select the sound effects you would like,
and click Apply.

Realtek HD Audio Manager


You can confirm and change the audio configuration using the Realtek HD
Audio Manager. To launch the Realtek HD Audio Manager:
Click Desktop -> Desktop Assist -> Control Panel -> Hardware
and Sound -> Realtek HD Audio Manager.
When you first launch the Realtek HD Audio Manager, you will see two
device tabs. Speakers is the default output device. Microphone is the
default input device. To change the default device, click the Set Default
Device button under the chosen device tab.

User's Manual 4-31


Information

Click the Information button to view hardware information, software


information, and language setting.

Power Management
The audio controller in your computer can be turned off when the audio
function is not used. To adjust the configuration of audio power
management, click the Power Management button .

When audio power management is enabled, the circle button at the


upper left of the Power Management is blue and convex.
When audio power management is disabled, the button is black and
concave.

Speaker Configuration

Click the Auto Test button to confirm the internal speakers or the
headphone sound is coming from the right direction.

Default Format
You can change the sample rate and bit depth of sound.

DTS Studio Sound


DTS Studio Sound™ is a premium audio enhancement suite that utilizes
revolutionary audio technology to provide the most immersive and realistic
listening experience ever offered for a two speaker playback environment.
DTS Studio Sound provides the following features:
Advanced audio rendering to match 2D and 3D video content for
enveloping surround sound
Accurate placement of audio cues for immersive surround sound from
any PC speaker configuration laptop/desktop speakers or headphones
Broad sweet spot with elevated sound image
Maximum volume output delivering maximum volume without creating
clipping or distortion
Dialog enhancement for clear and intelligible vocals
Bass enhancement for rich, low frequency production
High frequency definition for crisp details
Consistent volume level across content
To access the utility, Click Desktop -> Desktop Assist -> Media &
Entertainment -> DTS Studio Sound.
U.S. patents apply to this product. See http://patents.dts.com.
Manufactured under license from DTS Licensing Limited.

User's Manual 4-32


Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Desktop -> Desktop Assist -
> Control Panel -> Appearance and Personalization -> Display ->
Change display settings.
If you are running some applications (for example a 3D application or video
playback), you may see some disturbance, flickering or frame dropping on
your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.

User's Manual 4-33


Chapter 5
Utilities and Advanced Usage
This chapter describes the utilities and special features of this computer,
and the advanced usage of some utilities.

Utilities and Applications


This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, you may refer to each utility's online manual, help files or
README.TXT file (if applicable).
All the utilities described here can be accessed from Desktop -> Desktop
Assist. The Desktop Assist icon is located in the taskbar of the Desktop.
Furthermore, some utilities can also be launched from Start screen and
desktop shortcut.

TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user


Assist interface that provides access to specific tools
and TOSHIBA utilities and applications that make
the use and configuration of the computer easier.
To access this utility, click Desktop -> Desktop
Assist.

User's Manual 5-1


TOSHIBA Display TOSHIBA Display Utility includes Desktop Text
Utility Size utility, Split Screen utility and Other Settings.
Desktop Text Size allows you to make the text
size bigger or smaller on the desktop according
to your usage and favorite. You can change the
text size on the display and on the title bar of
windows by changing the scaling of the text size.
When the scaling is smaller, more information will
appear on the display simultaneously but the text
size becomes smaller. When the scaling is
larger, less information will appear on the display
simultaneously but the text size becomes larger.
You can install Split Screen utility by yourself.
Split Screen utility enables you to create multiple
display zones on a screen and to fit the active
windows to within those zones.
To access this utility, click Desktop -> Desktop
Assist -> Tools & Utilities -> Display Utility.
For details on Desktop Text Size utility and Split
Screen utility, see the help file.
TOSHIBA Password This utility allows you to set a password in order
Utility to restrict access to the computer.
To access this utility, click Desktop -> Desktop
Assist -> Tools & Utilities -> Password Utility.
TOSHIBA System This utility allows you to customize your
Settings hardware settings according to the way you work
with the computer and the peripherals you use.
To access this utility, click Desktop -> Desktop
Assist -> Tools & Utilities -> System Settings.

User's Manual 5-2


TOSHIBA eco Utility This computer is equipped with "eco mode". This
mode slightly lowers performance of some
devices to reduce electric power consumption.
You can realize measurable power savings by
using it continuously.
TOSHIBA eco Utility helps control the power
consumption of your computer. Various
information can help you understand your degree
of contribution to the environment.
Furthermore, this utility contains Peak shift
function that can help reduce power usage during
periods of peak demand by shifting some power
consumption to periods when demand is lower.
To access this utility, click Desktop -> Desktop
Assist -> Tools & Utilities -> eco Utility.
For details on TOSHIBA eco utility, see the help
file.
TOSHIBA Media This software is a multimedia player which can
Player by sMedio be used to play back video, music and photo.
TrueLink+ TOSHIBA Media Player can play back contents
on a local library/home network/SkyDrive.
To access it, click the Media Player icon on the
Start screen.
For details, please refer to the Tutorial.
TOSHIBA Function This utility allows you to perform some features
Key by pressing a specified key or combined with the
FN key.
To setup this utility, click Desktop -> Desktop
Assist -> Tools & Utilities -> Function Key.
For details, please refer to the Function Key
section.
TOSHIBA Service This application allows your computer to
Station automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.
To access this utility, click Desktop -> Desktop
Assist -> Support & Recovery -> Service
Station.

User's Manual 5-3


TOSHIBA PC Health The TOSHIBA PC Health Monitor application
Monitor proactively monitors a number of system
functions such as power consumption, battery
health and system cooling, informing you of
significant system conditions. This application
recognizes the system and individual component
serial numbers and will track specific activities
related to their usage.
To access this utility, click Desktop -> Desktop
Assist -> Support & Recovery -> PC Health
Monitor.
For details on TOSHIBA PC Health Monitor, see
the help file.
TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4
Plug-in for Windows videos on Windows Media Player.
Media Player For more information, please refer to the
TOSHIBA Resolution+ Plug-in for Windows
Media Player Help.
To access it, click Desktop -> Desktop Assist -
> Media & Entertainment -> TOSHIBA
Resolution+ Plug-in for Windows Media
Player - Help.

You may not have all the software listed above depending on the model
you purchased.
To access the setup files of the drivers/utilities, type Applications from the
Start screen, and then click Applications and Drivers from the list that
appears.
TOSHIBA Media Player by sMedio TrueLink+ application is not included in
the setup files above but can be downloaded from Windows Store.

Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1
To access the Power Options, click Desktop -> Desktop Assist ->
Control Panel -> System and Security -> Power Options.
Display automatic This feature automatically cuts off power to the
power off *1 computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.

User's Manual 5-4


SSD automatic power This feature automatically cuts off power to the
off *1 Solid State Drive when it is not accessed for a
specified time, with power being restored when
the Solid State Drive is next accessed. This can
be specified in the Power Options.
Intel AT Intel Anti-Theft Technology (Intel AT) is an
embeded, hardware-based security feature that
can help secure sensitive data and protect your
computer from theft.
When you enter the password for Intel AT,
please use the keyboard dock or the external
USB keyboard you once used for registering the
password.
When you are registering the password for Intel
AT, please use the keyboard dock or the external
USB keyboard.
System automatic This feature automatically shuts down the system
Sleep/Hibernation into either Sleep Mode or Hibernation Mode
Mode *1 when there is no input or hardware access for a
specified time. This can be specified in the Power
Options.
Power on password Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer.
Intelligent power A microprocessor in the computer's intelligent
supply *1 power supply detects the battery's charge,
automatically calculates the remaining battery
capacity and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.
Battery save mode *1 This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.
Panel power on/off *1 This feature automatically turns power to the
computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.
Low battery When battery power is exhausted to the point
automatic Hibernation that computer operation cannot be continued, the
Mode *1 system automatically enters Hibernation Mode
and shuts itself down. This can be specified in
the Power Options.

User's Manual 5-5


Sleep Mode If you have to interrupt your work, you can use
this feature to allow you to turn off power to the
computer without exiting from your software.
Data is maintained in the computer's main
memory so that when you next turn on the
power, you can continue working right where you
left off.
Hibernation Mode This feature lets you turn off the power to the
computer without exiting from your software. The
contents of main memory are automatically
saved to the Solid State Drive so that when you
next turn the power on again, you can continue
working right where you left off. Refer to the
Turning off the power section, for more details.
USB Wakeup function This function restores the computer from Sleep
Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.
Heat dispersal *1 To protect against overheating, the processor is
equipped with an internal temperature sensor
which activates a cooling fan or lowers the
processing speed if the computer's internal
temperature rises to a certain level. You are able
to select whether to control this temperature by
either turning on the fan first, then if necessary
lowering the processor speed, or by lowering the
processor speed first, then if necessary turning
on the fan. Both of these functions are controlled
through the Power Options.
When the processor's temperature falls within
normal range, the fan and the processor
operation will return to its standard speed.
If the processor's temperature reaches an
unacceptably high level with either setting, the
computer automatically shuts down to prevent
any damage. In this instance all unsaved data in
memory will be lost.

TOSHIBA Password Utility


The TOSHIBA Password Utility provides two levels of password security:
User and Supervisor.

User's Manual 5-6


Passwords set by the TOSHIBA Password Utility function are different from
the Windows password.

User Password
To start the utility, click the following items:
Desktop -> Desktop Assist -> Tools & Utilities -> Password Utility ->
User Password
User authentication may be required to validate user rights when using
TOSHIBA Password Utility to delete or change passwords, etc.
Set (button)
Click this button to register a password. After a password is set, you
will be prompted to enter it when you start the computer.
After you set the password, a dialog box will be displayed asking
whether you want to save it to other media. If you forget the password,
you can open the password file on another computer. Be sure to keep
the media in a safe place.
When entering the character string to register the password, enter
from the keyboard character by character and do not enter as ASCII
code or copy-and-paste the character string. In addition, ensure that
the registered password is correct by outputting the character string to
the password file.
When entering a password, do not enter any characters (for example
"!" or "#") produced by pressing the SHIFT or ALT keys.

Delete (button)
Click this button to delete a registered password. Before you can
delete a password, you must first enter the current password correctly.
Change (button)
Click this button to change a registered password. Before you can
change a password, you must first enter the current password
correctly.
Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK. When the computer is started, this text
will be displayed together with the prompt asking you to enter a
password.
You can launch the BIOS setup utility to set, change or delete the HDD
Password or HDD Master Password.
Please refer to TOSHIBA Setup Utility section for further information.

User's Manual 5-7


If you forget your HDD User Password, TOSHIBA will NOT be able to
assist you, and your HDD will be rendered COMPLETELY and
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held
responsible for any loss of any data, any loss of use or access to your
HDD, or for any other losses to you or any other person or
organization that result from the loss of access to your HDD. If you
can’t accept this risk, don’t register the HDD User Password.
When saving the HDD User Password shut down or restart the
computer. If the computer is not shut down or restarted, the saved
data may not be correctly reflected. For more information on shutting
down or restarting the computer, refer to Turning on the power.

Supervisor Password
If you set a Supervisor Password, some functions might be restricted when
a user logs on with the User Password. To set a Supervisor Password:
Desktop -> Desktop Assist -> Tools & Utilities -> Password Utility ->
Supervisor Password
This utility lets you do the following:
Register or delete the Supervisor Password.
Specify restrictions for general users.

Starting the computer by password


If you have already registered a user password, there is one way to start
the computer:
Enter the password manually.
The password is necessary only if the computer was shut down in
Hibernation mode or boot mode. It is not needed in Sleep mode and
Restart.

To enter a password manually, follow the steps as detailed below:


1. Turn on the power as described in the Getting Started section. The
following message will appear in the screen:
Enter Password
At this point, the function keys do not work. They will function after you
enter the password.

2. Enter the Password.

User's Manual 5-8


3. Press ENTER.
If you enter the password incorrectly three times in a row, or if you don’t
enter the password within 1 minute, the computer shuts off. In this case,
some features that can power on the computer automatically (Wake-up on
LAN, Task Scheduler, etc) may not work. You must turn the computer back
on to retry password entry.

TOSHIBA System Settings


TOSHIBA System Settings is the TOSHIBA configuration management tool
available through the Windows operating system.
To run TOSHIBA System Settings, click Desktop -> Desktop Assist ->
Tools & Utilities -> System Settings.
The TOSHIBA System Settings window contains a number of tabs to allow
specific functions of the computer to be configured.
In addition there are also three buttons: OK, Cancel and Apply.
OK Accepts your changes and closes the TOSHIBA
System Settings window.
Cancel Closes the window without accepting your
changes.
Apply Accepts all your changes without closing the
TOSHIBA System Settings window.

Some options shown in grey are possible to confirm their status.

TOSHIBA System Settings screen may have the following tabs:


General—Allows you to view the current BIOS version or change
certain settings back to their default values
CPU—Allows you to set conditions for the CPU
Display—Allows you to select the internal LCD and/or external monitor
when the computer boots up
Boot Options—Allows you to change the sequence in which your
computer searches the drives for the operating system
USB—Allows you to set conditions for USB
SATA—Allows you to set conditions for SATA
LAN—Allows you to set conditions for LAN
Undock and Sleep—Allows you to set sleep conditions while
undocking
Advanced Options—Allows you to set conditions for a specific device
or function

User's Manual 5-9


The settings or options explained here may vary depending on the model
you purchased.
After you changed the settings, a dialog box may appear to prompt you that
the changes will take effect after the computer is restarted. Make sure to
restart your computer immediately to apply these changes.

TOSHIBA Media Player by sMedio TrueLink+


Please be aware of the following limitations when you use the TOSHIBA
Media Player by sMedio TrueLink+:

Notes on use
This software is a multimedia player which can be used to play back video,
music and photo. However, some files may not be able to play back
normally.
It is recommended that the AC adaptor be connected while TOSHIBA
Media Player is running. Power saving features may interfere with
smooth playback. When TOSHIBA Media Player is used with a battery
power, set the Power Options to "Balance".
The screen saver is disabled while TOSHIBA Media Player is playing
a video file or slideshows of photos.
The computer will not enter Sleep, Hibernation and shut-down mode
automatically, while TOSHIBA Media Player is running.
The display automatic power off function is disabled while TOSHIBA
Media Player is playing a video file or slideshows of photos.
The Resolution+ function was specially adjusted for the internal
monitor. Hence, please turn OFF Resolution+ when viewing on
external monitor.
Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
Tap/click the Refresh button on app commands to refresh the content
displayed on Library Screen. It won’t be refreshed automatically.
If sleep, hibernation, shutdown or reboot operation is in process during
uploading the files to SkyDrive, the operation will not be properly
completed.
This app doesn’t support to playback content protected by DRM. If you
try to play DRM protected content with Resolution+ On state, this app
may be closed.
Photos uploaded to SkyDrive are limited to a maximum resolution of
2048 x 2048 pixels. Any photo over that resolution will be scaled
proportionally to a maximum size of 2048 x 2048 pixels.
This app doesn't support DMS.

User's Manual 5-10


Operating TOSHIBA Media Player by sMedio TrueLink+
The steps for playing a video file on a local library:
1. Click My Local Library on the Start Page of TOSHIBA Media Player.
2. Click a video file to playback.
The steps for playing a music file on a local library:
1. Click My Local Library on the Start Page of TOSHIBA Media Player.
2. Click Music in the upper-left corner of the screen.
3. Select an artist icon or album icon for playback.
4. Click a music file to playback.
The steps for playing a photo file on a local library:
1. Click My Local Library on the Start Page of TOSHIBA Media Player.
2. Click Photos in the upper-left corner of the screen.
3. Select a folder icon or date icon for playback.
4. Click a photo file to playback.

Opening TOSHIBA Media Player by sMedio TrueLink+


Manual
The features and operations about TOSHIBA Media Player are explained
in the TOSHIBA Media Player Manual.
Use the following procedure to open TOSHIBA Media Player Manual:
Click the Tutorials icon on the Start Page of TOSHIBA Media Player.
Use the following procedure to open TOSHIBA Media Player Online help:
When TOSHIBA Media Player is running, click Help of the Settings charm.

TOSHIBA PC Health Monitor


The TOSHIBA PC Health Monitor application proactively monitors a
number of system functions such as power consumption, battery health
and the system cooling, informing you of significant system conditions. This
application recognizes the system and individual component serial
numbers, and will track specific activities related to the computer and their
usage.
The collected information includes device operation time and number of
actuations or status changes (i.e.: number of power button and FN key
combination uses, AC adaptor, battery, LCD, fan, SSD, sound volume,
wireless communication functionalities and USB information), date of initial
system use, and also computer and device usage (i.e.: power settings,
battery temperature and recharging, CPU, memory, backlight illumination
time, and temperatures for various devices). The stored data uses a very
small portion of the total Solid State Drive capacity, approximately 10MB or
less per year.
This information is used to identify and provide a notification of system
conditions which may effect the performance of your TOSHIBA computer. It

User's Manual 5-11


may also be used to help diagnose problems should the computer require
service by TOSHIBA or TOSHIBA's authorized service providers.
Additionally, TOSHIBA may also use this information for quality assurance
analysis.
Subject to the use restrictions above, the SSD data logged may be
transferred to entities located outside of your country or region of residence
(e.g., European Union). Those countries may or may not have the same
data protection laws or data protection levels as required by your home
country or region.
Once enabled, you may disable the TOSHIBA PC Health Monitor at any
time by uninstalling the software via Uninstall a program in the Control
Panel. Doing so will automatically delete all collected information from the
SSD.
The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA's obligations under its standard limited warranty in any way.
TOSHIBA's standard limited warranty terms and limitations apply.

Starting the TOSHIBA PC Health Monitor


The TOSHIBA PC Health Monitor can be started by clicking Desktop ->
Desktop Assist -> Support & Recovery -> PC Health Monitor.
The TOSHIBA PC Health Monitor main screen will be displayed and on
clicking Please click here to enable TOSHIBA PC Health Monitor, the
"PC Health Monitor Software Notice & Acceptance" screen will be
displayed. Please carefully read the information displayed. Selecting
ACCEPT and clicking OK will enable the program. By enabling the
TOSHIBA PC Health Monitor software, you agree with these terms and
conditions and to the use and sharing of the collected information. Once
the program is enabled, the TOSHIBA PC Health Monitor screen is
displayed, and the program will begin monitoring system functions and
collecting information.
A message will be displayed if any changes which may interfere with the
operation of the program are detected. Follow the instructions displayed on
screen in the message.

TOSHIBA Setup Utility


TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu-
based user interface so that you can easily view and change BIOS
settings.
To enter the BIOS setup utility, follow the steps below:
1. Save your work.
2. In the Settings charm, click Power and then select Restart.
3. Hold down the Volume down button until TOSHIBA Setup Utility is
loaded.

User's Manual 5-12


If TOSHIBA Keyboard Dock is connected, the BIOS setup utility can also
be launched through the keyboard operation.
1. Save your work.
2. In the Settings charm, click Power and then select Restart.
3. Hold down the F2 key and then release this key one second after the
computer is power on.
To save the changes and exit the utility, press the F10 key and proceed by
selecting Yes with the keyboard dock or select Exit -> Exit Saving
Changes -> Yes. The computer will restart immediately.

Navigating the utility


TOSHIBA Setup Utility can be navigated through the touch screen or using
the provided Stylus Pen.
Some buttons on the computer are also designated to execute the
corresponding key function on the keyboard dock. Details are described as
follows:

Button Key Function


Windows Enter key Proceed or confirm
operation
Volume up Up arrow key Select an item
Volume down Down arrow key Select an item
Orientation lock - Turn on/off the virtual on-
screen keyboard

System Recovery
There is a hidden partition allocated on the Solid State Drive for the System
Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items will be described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Solid State
Drive

Creating Recovery Media


This section describes how to create Recovery Media.

User's Manual 5-13


Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance Solid State
Drive access speed. They may cause unstable operation and damage
data.
Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.

A recovery image of the software on your computer is stored on the Solid


State Drive, and can be copied to either disc media or USB Flash Memory
by using the following steps:
1. Select either blank disc or USB Flash Memory.
The application will allow you to choose from a variety of different
media onto which the recovery image can be copied including disc
media and USB Flash Memory.
Please note that some of the disc media may not be compatible with
the optical disc drive connected to your computer. You should
therefore verify the optical disc drive supports the blank media you
have chosen before proceeding.
USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.

2. Turn on your computer and allow it to load the Windows operating


system from the Solid State Drive as normal.
3. Insert the first blank disc into the optical disc drive tray, or insert the
USB Flash Memory into one available USB port.
4. Click Desktop -> Desktop Assist -> Support & Recovery ->
Recovery Media Creator.
5. After Recovery Media Creator starts, select the type of media and the
title you wish to copy, and then click the Create button.

User's Manual 5-14


Restoring the pre-installed software from your created
Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, follow the steps
below:
When you reinstall the Windows operating system, the SSD will be
reformatted and all data will be lost.
Please make sure to use the default Boot Mode option in the BIOS
setup utility before restoring.
1. Launch the BIOS setup utility.
Please refer to TOSHIBA Setup Utility section for further information.
In the BIOS setup screen, select Advanced -> System Configuration
-> Boot Mode -> UEFI Boot (Default).
If you set the Boot Mode as CSM Boot, the recovery media created by
Recovery Media Creator will NOT be able to restore.
If you create a recovery image using advanced recovery tools from
Control Panel, please also make sure to use the default Boot Mode
option (UEFI Boot) in the BIOS setup utility before restoring.

1. Load the Recovery Media into the external Optical Disc Drive or insert
the recovery USB Flash Memory into one available USB port.
2. In the Settings charm, click Power and then select Restart.
3. Hold down the F12 key and then release this key one second after the
computer is power on.
In tablet mode, hold down the Volume up button until the Boot menu
is loaded.
4. Use the Volume up and the Volume down button to select the
appropriate option from the menu according to your actual recovery
media and press the Windows button to confirm the selection.
5. A menu will be displayed from which you should follow the on-screen
instructions.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", you will see the following message: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot
make Recovery Media.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.

User's Manual 5-15


If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.

Restoring the pre-installed software from the


Recovery Solid State Drive
A portion of the total Solid State Drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your Solid State Drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not
available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your Solid State Drive, you may find that it becomes
impossible to setup your computer.
Make sure that the AC adaptor is connected during the restoring process.

When you reinstall the Windows operating system, the Solid State Drive
may be reformatted and all data may be lost.

1. In the Settings charm, click Power and then select Restart.


2. Hold down 0 (zero) key and then release this key one second after the
computer is power on.
In tablet mode, hold down the Volume up button until the Boot menu
is loaded and then select HDD Recovery.
3. Select Troubleshoot.
4. Select Reset your PC.
5. Follow the on screen instructions to finish the recovery.
You can also perform the restoration through PC settings in the operating
system:
1. Click the Settings charm and click Change PC settings.
2. Click General under PC settings.
3. Scroll down to Remove everything and reinstall Windows and click
Get started.
4. Follow the on screen instructions to finish the recovery.

Ordering Recovery Discs from TOSHIBA*


You can order Product Recovery discs for your notebook from the
TOSHIBA Europe Backup Media Online Shop.

User's Manual 5-16


* Please note that this service is not free-of-charge.

1. Visit https://backupmedia.toshiba.eu on the Internet.


2. Follow the on-screen instructions. You will receive your Recovery
Discs within two weeks after placing your order.

User's Manual 5-17


Chapter 6
Troubleshooting
TOSHIBA have designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.

Problem solving process


Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from TOSHIBA Support - if you find you need to consult
others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist
You should always consider the simplest solution first - the items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Before you attach an external device you should first turn the
computer off, then when you turn the computer back on again it will
recognize the new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).

User's Manual 6-1


Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.

Analyzing the problem


Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
Which part of the computer is not operating properly - keyboard, Solid
State Drive, display panel, Touch Pad, Touch Pad control buttons - as
each device will produce different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or
random characters? Make a screenshot of the current display and, if
possible, look up the messages in the documentation included with the
computer, software or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA
Support.
Software The problems may be caused by your software
or disk. If you cannot load a software package,
the media may be damaged or the program
might be corrupted - in these instances try
loading another copy of the software if possible.
If an error message appears while you are using
a software package you should refer to the
documentation supplied with it as this will usually
include a problem solving section or a summary
of error messages.
Next, you should check any error messages
against the operating system documentation.

User's Manual 6-2


Hardware If you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source - the next section provides
checklists for individual components and
peripherals.

Before using a peripheral device or application software that is not an


authorized TOSHIBA part or product, make sure the device or software can
be used with your computer. Use of incompatible devices may cause injury
or may damage your computer.

If something goes wrong


Your computer does not respond to the keyboard commands
If an error occurs and the computer does not respond to your keyboard
commands, follow the steps below:
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds before
turning the power on again by pressing the power button.

Your program stops responding


If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.
To close a program that has stopped responding:
1. Press CTRL, ALT, and DEL simultaneously (once), then click Task
Manager. The Windows Task Manager window appears.
2. Select the program you want to close, then click End Task. Closing
the failed program should allow you to continue working. If it does not,
continue with the next step.
3. Close the remaining programs one by one by selecting the program
name, then End Task. Closing all programs should allow you to
continue working. If it does not, power off your computer and then
restart it.

The computer will not start


Make sure you attached the AC adaptor and power cord/cable properly.
If you are using the AC adaptor, check that the wall outlet is working by
plugging in another device, such as a lamp.
Verify that the computer is on by looking at the Power indicator.

User's Manual 6-3


If the indicator is glowing, the computer is on. Also, try turning the computer
off and then on.
If you are using an AC adaptor, verify that the computer is receiving power
from the external power source by looking at the Battery indicator. If the
indicator is glowing, the computer is connected to a live external power
source.

The computer will not load advanced options during startup


The advanced option will be loaded when you hold down one of the
following keys on the keyboard dock during startup. The equivalent button
operation in tablet mode are also described.

Advanced option Key & button operations


BIOS utility F2
while holding down Volume down button,
press Power button
Boot menu F12
while holding down Volume up button, press
Power button
Recovery options 0 (zero)
-

Recovery options can also be accessed from Boot menu by selecting HDD
Recovery.

If your computer starts to load the Operating System instead of desired


advanced options, follow the steps below:
1. In the Settings charm, click Power and then select Restart.
2. Hold down the corresponding key and then release this key one
second after the computer is power on.
In tablet mode, hold down the corresponding button (no need to press
Power button) until the advanced option is loaded.
3. Follow the on-screen instructions to proceed.

Hardware and system checklist


This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:

User's Manual 6-4


Power USB device
Keyboard Sound system
Internal display panel External monitor
Solid State Drive Wireless LAN
Memory Media Card Bluetooth
Pointing Device

Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.

Overheating power down


If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.

Problem Procedure
Computer shuts Leave the computer off until the it reaches room
down automatically. temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.

AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN/Battery indicator. Please refer to
the Monitoring of power condition section for further information.

Problem Procedure
AC adaptor doesn’t Check the connections to make sure that the
power the computer power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact TOSHIBA Support.

User's Manual 6-5


Battery
If you suspect a problem with the battery, you should check the status of
the Battery indicator.

Problem Procedure
Battery doesn’t The battery may be discharged - connect the AC
power the computer adaptor to recharge the battery.
Battery doesn’t If the battery is completely discharged, it will not
charge when the AC begin charging immediately, in these instances you
adaptor is attached. should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected
to is supplying power - this can be tested by
plugging another appliance into it.
Battery doesn’t If you frequently recharge a partially charged
power the computer battery, the battery might not charge to its full
as long as expected potential - in these instances you should fully
discharge the battery and then attempt to charge it
again.
Check the Power saver option under Select a
power plan in the Power Options.

Real Time Clock

Problem Procedure
The BIOS setting The charge in the Real Time Clock (RTC) battery
and system date/ has run out - you will need to set the date and time
time are lost. in the BIOS setup utility by using the following
steps:
1. Launch the BIOS setup utility.
Please refer to TOSHIBA Setup Utility section
for further information.
2. Set the date in the System Date field.
3. Set the time in the System Time field.
4. Select Exit -> Exit Saving Changes - a
confirmation message will be displayed.
5. Select Yes - the BIOS setup utility will end
and the computer will restart.

Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to the The Keyboard section for further information.

User's Manual 6-6


Problem Procedure
Some letter keys Check that the numeric keypad overlay is not
produce numbers activated - press the FN + F11 and try typing
again.
Output to screen is Please refer to your software's documentation to
garbled ensure that it is not remapping the keyboard in any
way (remapping involves changing or reassigning
the function of each key).
If you are still unable to use the keyboard, you
should contact TOSHIBA Support.

Internal display panel


Apparent computer's display panel problems may be related to the
computer's setup and configuration - please refer to the TOSHIBA System
Settings section, for further information.

Problem Procedure
No display Press the function keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
Markings appear on These marks may have come from contact with the
the computer's keyboard and Touch Pad while the display panel
display panel. has been closed. You should try to remove the
marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.

Solid State Drive


Problem Procedure
Computer does not Check to see whether there is a disc in the optical
boot from Solid State disc drive - if so remove it and try to start the
Drive computer again.

User's Manual 6-7


Problem Procedure
Slow performance The files on the Solid State Drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the condition
of your files and the Solid State Drive. Please refer
to the operating system's documentation or online
Help File for further information on operating and
using the Defragmentation utility.
As a last resort you should reformat the Solid State
Drive and then reload the operating system and all
other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.

Memory Media Card


For further information, please refer to Operating Basics.

Problem Procedure
Memory media card Remove the memory media card from the
error occurs computer and then reinsert it in order to ensure it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot write to Remove the memory media card from the
a memory media computer and check to ensure that it is not write
card protected.
You cannot read a Check to ensure the required file is actually on the
file memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section and the documentation supplied with your mouse.

User's Manual 6-8


Touch Pad

Problem Procedure
The Touch Pad does Check the Device Select settings.
not work. Click Desktop -> Desktop Assist -> Control
Panel -> Hardware and Sound -> Mouse.
On-screen pointer In this instance the system might be busy - Try
does not respond to moving the mouse again after waiting a short
pointing device while.
operation
Double-tapping In this instance, you should initially try changing
(Touch Pad) does the double-click speed setting within the Mouse
not work Control utility.
1. To access this utility, click Desktop ->
Desktop Assist -> Control Panel ->
Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
The on-screen In this instance, you should initially try changing
pointer moves too the speed setting within the Mouse Control utility.
fast or too slow 1. To access this utility, click Desktop ->
Desktop Assist -> Control Panel ->
Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The reaction of Adjust the touch Sensitivity.
Touch pad is either To access it, click Desktop -> Desktop Assist ->
too sensitive or not Control Panel -> Hardware and Sound ->
sensitive enough. Mouse.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

User's Manual 6-9


USB mouse

Problem Procedure
On-screen pointer In this instance the system might be busy - Try
does not respond to moving the mouse again after waiting a short
mouse operation while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure it
is firmly attached.
Double-clicking does In this instance, you should initially try changing
not work the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Desktop ->
Desktop Assist -> Control Panel ->
Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
The on-screen In this instance, you should initially try changing
pointer moves too the speed setting within the Mouse Control utility.
fast or too slow 1. To access this utility, click Desktop ->
Desktop Assist -> Control Panel ->
Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The on-screen The elements of the mouse responsible for
pointer moves detecting movement might be dirty - please refer to
erratically the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.

User's Manual 6-10


Problem Procedure
USB device does not Remove the USB device from the computer and
work then reconnect it to a free port in order to ensure it
is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.

Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.

Problem Procedure
No sound is heard Press the function keys to increase or decrease
volume.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.
Annoying sound is In this instance you may be experiencing feedback
heard from either the internal microphone or an external
microphone connected to the computer - please
refer to Sound System and Video mode for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

External monitor
Please also refer to Operating Basics, and to the documentation supplied
with your monitor for further information.

User's Manual 6-11


Problem Procedure
Monitor does not After confirming that the monitor's power switch is
turn on on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
No display Try adjusting the contrast and brightness controls
on the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external monitor
may not display when turned on again.
If this occurs, press the function key to re-set the
display panel and external monitor to clone mode.
Display error occurs Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

Wireless LAN
Problem Procedure
Cannot access Make sure the computer's Wireless communication
Wireless LAN function is on.
If problems persist, contact your LAN
administrator.

User's Manual 6-12


Bluetooth
Problem Procedure
Cannot access Check to ensure the computer's Wireless
Bluetooth device Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth Adaptor
is installed in the computer - the built-in Bluetooth
hardware cannot operate simultaneously with
another Bluetooth controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.

TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.

Before you call


Some problems you experience may be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.
Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.

TOSHIBA technical support


If you are still unable to solve the problem and suspect that it is hardware
related, visit TOSHIBA technical support website http://www.toshiba-
europe.com or http://www.toshiba.co.jp/worldwide/.

User's Manual 6-13


Chapter 7
Appendix
Specifications
This section summarizes the computer’s technical specifications.

Physical Dimensions
Physical Dimensions shown below do not include parts that extend beyond
the main body. The physical dimensions may vary depending on the model
you purchased.

Size 299 (w) x 189 (d) x 12.4 (h) millimeters (Computer only)
(not including parts that extend beyond the main body).

Environmental Requirements
Conditions Ambient temperature Relative humidity
Operating 5°C (41°F) to 35°C 20% to 80%
(95°F) (noncondensing)
Non-operating -20°C (-4°F) to 60°C 10% to 90%
(140°F) (noncondensing)
Wet-bulb temperature 29°C maximum

Conditions Altitude (from sea


level)
Operating -60 to 3,000 meters
Non-operating -60 to 10,000 meters
maximum

Power Requirements
AC adaptor 100-240V AC
50 or 60 Hz (cycles per second)
Computer 19V DC

User's Manual 7-1


AC Power Cord and Connectors
The power cord’s AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:

Wire size: Minimum 0.75 mm2


Current rating: Minimum 2.5 amperes

Certification agencies
China: CQC
U.S. and Canada: UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
Australia: AS
Japan: DENANHO
Europe:
Austria: OVE Italy: IMQ
Belgium: CEBEC The Netherlands: KEMA
Denmark: DEMKO Norway: NEMKO
Finland: FIMKO Sweden: SEMKO
France: LCIE Switzerland: SEV
Germany: VDE United Kingdom: BSI

In Europe, two conductors power cord must be VDE type, H05VVH2-F or


H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a
2-15P (250V) or 1-15P (125V) and three pin plug configuration must be
6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and
Canada, the United Kingdom, Australia, Europe and China.

User's Manual 7-2


USA United Kingdom

UL approved BS approved
Australia Europe

AS approved Approved by the appropriate


agency
Canada China

CSA approved CCC approved

Information for Wireless Devices


Wireless Technology Interoperability
The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/
n), as defined and approved by the Institute of Electrical and
Electronics Engineers.
Bluetooth® Cards are designed to be interoperable with any product with
Bluetooth wireless technology that is based on Frequency Hopping Spread
Spectrum (FHSS) radio technology, and is compliant to:
Bluetooth Specification (depending on the model you purchased), as
defined and approved by the Bluetooth Special Interest Group.
Logo certification with Bluetooth wireless technology as defined by the
Bluetooth Special interest Group.
This Bluetooth product is not compatible with devices using Bluetooth
Version 1.0B specifications.
The wireless devices have not completed verification of connection and
operation with all devices which are using the Wireless LAN or Bluetooth
radio technology.
Bluetooth and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth

User's Manual 7-3


and Wireless LAN devices simultaneously, you may occasionally
experience a less than optimal network performance or even lose your
network connection.
If you should experience any such problem, immediately turn off either one
of your Bluetooth or Wireless LAN.
Please visit http://www.pc.support.global.toshiba.com, if you have any
questions about using Wireless LAN or Bluetooth Card from TOSHIBA.
In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm

Wireless Devices and your health


Wireless products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless products
however is far much less than the electromagnetic energy emitted by
wireless devices like for example mobile phones.
Because Wireless products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes
Wireless products is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless products may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:
Using the Wireless products equipment on board of airplanes, or
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless device prior to
turning on the equipment.

Wireless LAN Technology


The computer’s wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.

User's Manual 7-4


Turn all wireless functionalities off when near a person who may have
a cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction for your medical
device when using any wireless functionality.
Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
It may not be possible to make a network connection to a specified
network name using the ad hoc network function. If this occurs, the
new network (*) will have to be configured for all computers connected
to the same network in order to re-enable network connections.
* Please be sure to use new network name.

Security
TOSHIBA strongly recommend that you enable encryption
functionality, otherwise your computer will be open to illegal access by
an outsider using a wireless connection. If this occurs, the outsider
may illegally access your system, eavesdrop, or cause the loss or
destruction of stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.

Card Specifications

Form Factor PCI Express Mini Card


Compatibility IEEE 802.11 Standard for Wireless LANs
Network Operating Microsoft Windows Networking
System
Media Access CSMA/CA (Collision Avoidance) with
Protocol Acknowledgment (ACK)

Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
Country/region where the product was purchased
Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.

User's Manual 7-5


Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a
and n)
Band 2.4GHz (2400-2483.5 MHz) (Revision
b/g and n)

The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
The range of your wireless devices can be affected when the
antennas are placed near metal surfaces and solid high-density
materials.
Range is also impacted due to "obstacles" in the signal path of the
radio that may either absorb or reflect the radio signal.

Radio Frequency Interference Requirements


This device is restricted to indoor use due to its operation in the 5.15 to
5.25GHz frequency range.

Bluetooth wireless technology


Some computers in this series have Bluetooth wireless communication
function which eliminates the need for cables between electronic devices
such as computers, printers and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area network environment which
is safe and trustworthy, that is quick and easy.
You cannot use the computer's built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless
technology has the following features:

Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.

Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.

Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.

User's Manual 7-6


Radio Regulatory Information
The Wireless device is must be installed and used in strict accordance with
the manufacturer’s instructions as described in the user documentation that
comes with the product. This product complies with the following radio
frequency and safety standards.

Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe

France: Outdoor use Military Radiolocation use.


limited to 10mW Refarming of the 2.4GHz band has
e.i.r.p. within the been ongoing in recent years to
band allow current relaxed regulation Full
2454-2483.5MHz implementation planned 2012.
Italy: - For private use, a general
authorization is required if WAS/
RLAN’s are used outside own
premises. For public use, a general
authorization is required.
Luxembourg: Implemented General authorization required for
network and service supply.
Norway: Implemented This subsection does not apply for
the geographical area within a
radius of 20 km from the centre of
Ny-Alesund.
Russian - Only for indoor applications.
Federation:

Restrictions for Use of 5150-5350MHz Frequencies in Europe

Italy: - For private use, a general


authorization is required if WAS/
RLAN’s are used outside own
premises.
Luxembourg: Implemented General authorization required for
network and service supply.

User's Manual 7-7


Russian Limited e.i.r.p 100mW. Permitted to use
Federation: only for indoor applications, closed
industrial and warehouse areas,
and on board aircraft.
1. Permitted to use for local
networks of aircraft crew
service communications on
board aircraft in area of the
airport and at all stages of
flight.
2. Permitted to use for public
wireless access local networks
on board aircraft during a flight
at the altitude not less than
3000m.

Restrictions for Use of 5470-5725MHz Frequencies in Europe

Italy: - For private use, a general


authorization is required if WAS/
RLAN’s are used outside own
premises.
Luxembourg: Implemented General authorization required for
network and service supply
Russian Limited e.i.r.p 100mW. Permitted to use
Federation: only for indoor applications, closed
industrial and warehouse areas,
and on board aircraft.
1. Permitted to use for local
networks of aircraft crew
service communications on
board aircraft in area of the
airport and at all stages of
flight.
2. Permitted to use for public
wireless access local networks
on board aircraft during a flight
at the altitude not less than
3000m.

To remain in conformance with European spectrum usage laws for


Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations
apply for outdoor usage. The user should use the wireless LAN utility to

User's Manual 7-8


check the current channel of operation. If operation is occurring outside of
the allowable frequencies for outdoor use, as listed above, the user must
contact the applicable national spectrum regulator to request a license for
outdoor operation.

Canada - Industry Canada (IC)


This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada
applicable aux appareils radio exempts de licence. Son fonctionnement est
sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de
brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage
reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
The term “IC” before the equipment certification number only signifies that
the Industry Canada technical specifications were met.

USA-Federal Communications Commission (FCC)


This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
Refer to the FCC information section for the detailed information.
This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter.
The radiated output power of the Wireless device is far below the FCCradio
frequency exposure limits. Nevertheless, the Wireless device shall beused
in such a manner that the potential for human contact during normal
operation is minimized.
The radiated output power of the Wireless device is far below the FCCradio
frequency exposure limits. Nevertheless, the Wireless device shall beused
in such a manner that the potential for human contact during normal
operation is minimized.
In the usual operating configuration, the distance between the antenna and
the user should not be less than 20cm. Please refer to the computer user’s
manual for the details regarding antenna location.
The installer of this radio equipment must ensure that the antenna is
located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6,
obtainablefrom Health Canada’s website www.hc-sc.gc.ca

User's Manual 7-9


Taiwan

Article 12 Without permission granted by the NCC, any


company, enterprise, or user is not allowed to
change frequency, enhance transmitting power or
alter original characteristic as well as performance
to an approved low power radio frequency devices.
Article 14 The low power radio-frequency devices shall not
influence aircraft security and interfere legal
communications;
If found, the user shall cease operating
immediately until no interference is achieved.
The said legal communications means radio
communications is operated in compliance with the
Telecommunications Act.
The low power radio-frequency devices must be
susceptible with the interference from legal
communications or ISM radio wave radiated
devices.

Using this equipment in Japan


In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).

1. Important notice
The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with any
of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location of
use, or turn off the source of emissions.
3. Contact an authorized TOSHIBA service provider if you have
problems with interference caused by this product to Other Radio
Stations.

2. Indication for Wireless LAN


The indication shown below appears on this equipment.

User's Manual 7-10


(1)(2) (3)(4)

(5)

1. 2.4 : This equipment uses a frequency of 2.4GHz.


2. DS : This equipment uses DS-SS modulation.
3. OF : This equipment uses OFDM modulation.
4. 4 : The interference range of this equipment is less than 40m.
5. : This equipment uses a frequency bandwidth from 2,400MHz
to 2,483.5MHz. It is possible to avoid the band of mobile object
identification systems.

3. Indication for Bluetooth


The indication shown below appears on this equipment.

(1) (2) (3)

(4)

1. 2.4 : This equipment uses a frequency of 2.4 GHz.


2. FH : This equipment uses FH-SS modulation.
3. 1 : The interference range of this equipment is less than 10m.
4. : This equipment uses a frequency bandwidth from 2,400 MHz
to 2,483.5 MHz. It is impossible to avoid the band of mobile object
identification systems.

4. About the JEITA


5GHz Wireless LAN supports W52/W53/W56 Channel.

Device Authorization
This device obtains the Technical Regulation Conformity Certification and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law of Japan.

User's Manual 7-11


Intel® Centrino® Advanced-N 6235 a/g/n Wireless LAN and Bluetooth
The Name of the radio equipment: 6235ANHMW
DSP Research, Inc.
Approval Number: D111083003
Intel® Centrino® Wireless-N 2230 Wireless LAN and Bluetooth
The Name of the radio equipment: 2230BNHMW
DSP Research, Inc.
Approval Number: D111287003
Atheros 802.11b/g/n Wireless LAN/Bluetooth
The Name of the radio equipment: AR5B225
DSP Research, Inc.
Approval Number: D110317003
The following restrictions apply:
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.

Radio approvals for wireless devices


This equipment is approved to the radio standard by the countries/regions
in the following table.
If you use this equipment in the countries/regions which are not listed in the
table blow, please contact TOSHIBA Support.

Austria Belgium Bulgaria Canada


Cyprus Czech Rep Denmark Estonia
Finland France Germany Greece
Hong Kong Hungary Iceland India
Indonesia Ireland Italy Japan
Korea Latvia Liechtenstein Lithuania
Luxemburg Malta Monaco Netherlands
Norway Philippines Poland Portugal
Romania Slovak Republic Slovenia Spain
Sweden Switzerland UK USA

User's Manual 7-12


Legal Footnotes
Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.

CPU
Central Processing Unit (CPU) Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
use of certain external peripheral products
use of battery power instead of AC power
use of certain multimedia, computer generated graphics or video
applications
use of standard telephone lines or low speed network connections
use of complex modeling software, such as high end computer aided
design applications
use of several applications or functionalities simultaneously
use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
use of computer at temperatures outside the range of 5°C to 30°C
(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - please refer to your computer documentation or visit
the TOSHIBA website at www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shut-
down. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact TOSHIBA technical service and support, refer to TOSHIBA support
section for more information.

64-Bit Computing
Certain 32-bit device drivers and/or applications may not be compatible
with a 64-bit CPU/operating system and therefore may not function
properly.

User's Manual 7-13


Memory (Main System)
Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors.

Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by TOSHIBA at the
time of publication. Recharge time varies depending on usage. Battery may
not charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries. To purchase a new battery
pack, see the accessories information that is shipped with your computer.

Hard Disk Drive (HDD) Capacity


1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
The computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.

LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.

Graphics Processing Unit (GPU)


Graphics processing unit (GPU) performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.

User's Manual 7-14


Total Available Graphics Memory is the total of, as applicable, Dedicated
Video Memory, System Video Memory and Shared System Memory.
Shared System Memory will vary depending on system memory size and
other factors.

Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.

Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.

Glossary
The terms in this glossary cover topics related to this manual. Alternate
naming is included for reference.
Abbreviations
AC: Alternating Current
AMT: Intel Active Management Technology
ASCII: American Standard Code for Information
Interchange
BIOS: Basic Input/output System
BD-ROM: Blu-ray Disc Read-only Memory
bps: bits per second
CD: Compact Disc
CD-ROM: Compact Disc Read-only Memory
CD-RW: Compact Disc-rewritable
CMOS: Complementary Metal-oxide Semiconductor
CPU: Central Processing Unit
DC: Direct Current
DDR: Double Data Rate
DIMM: Dual Inline Memory Module
DVD: Digital Versatile Disc
DVD-R: Digital Versatile Disc-recordable
DVD-RAM: Digital Versatile Disc-random Access Memory

User's Manual 7-15


DVD-R DL: Digital Versatile Disc Recordable Dual Layer
DVD-ROM: Digital Versatile Disc-read Only Memory
DVD-RW: Digital Versatile Disc-rewritable
DVD+R DL: Digital Versatile Disc Recordable Double Layer
FAT: File Allocation Table
FCC: Federal Communications Commission
GB: gigabyte
GBps: gigabytes per second
HDD: Hard Disk Drive
HDMI: High-definition Multimedia Interface
HDMI CEC: High-definition Multimedia Interface Consumer
Electronics Control
HTML: Hypertext Markup Language
IEEE: Institute of Electrical and Electronics Engineers
I/O: Input/Output
IRQ: interrupt request
ISP: Internet Service Provider
KB: kilobyte
LAN: Local Area Network
LCD: Liquid Crystal Display
LED: Light Emitting Diode
MB: megabyte
MBps: megabytes per second
MMC: Multi Media Card
OCR: Optical Character Recognition (Reader)
PC: Personal Computer
PCI: Peripheral Component Interconnect
PCMCIA: Personal Computer Memory Card International
Association
RAM: Random Access Memory
RGB: Red, Green, and Blue
RFI: Radio Frequency Interference
ROM: Read Only Memory
RTC: Real Time Clock
S/P DIF: Sony/philips Digital Interface Format

User's Manual 7-16


SD: Secure Digital
SDHC: Secure Digital High Capacity
SDRAM: Synchronous Dynamic Random Access Memory
SSD: Solid State Drive
TFT: Thin-film Transistor
URL: Uniform Resource Locator
USB: Universal Serial Bus
UXGA: Ultra Extended Graphics Array
VGA: Video Graphics Array
WAN: Wide Area Network
WSXGA: Wide Super Extended Graphics Array
WSXGA+: Wide Super Extended Graphics Array Plus
WUXGA: Wide Ultra Extended Graphics Array
WXGA: Wide Extended Graphics Array
WXGA+: Wide Extended Graphics Array Plus
www: World Wide Web
XGA: Extended Graphics Array

User's Manual 7-17


Index

A Dual Pointing Device


Touch Pad 6-9

AC adaptor
additional 4-30
connecting 2-5
E
DC IN 19V jack 3-5, 3-9
Equipment checklist 2-1

External monitor
ASCII characters 4-14
problems 6-12

B
Battery
H
extending life 4-18
Hard disk drive
monitoring capacity 4-17
automatic power off 5-5
real time clock 3-12, 4-15
save mode 5-5
types 4-15 HDMI out port 3-5, 3-9

HW Setup
Battery indicator accessing
window
Bluetooth 7-6

C K
Cleaning the computer 1-14
Keyboard
Cooling vents 3-6, 3-11 function keys 4-12
Function keys F1...F12

D 4-12
problems 6-6
Windows special keys 4-13
DC IN
indicator 3-4
Keypad overlay
Arrow mode 4-13
Display Numeric mode 4-14
automatic power off 5-4 temporarily using normal
screen 3-3 keyboard (overlay on) 4-14
temporarily using overlay
(overlay off) 4-14
Display controller 3-12 turning on the overlays
4-13
Documentation list 2-1

User's Manual Index-1


Touch Pad 3-8

L Power
conditions 3-14
LAN Hibernation Mode 2-12
cable types 4-21 panel on/off 5-5
connecting 4-21 Shut Down mode 2-10
Sleep Mode 2-10
turning off 2-10
M turning on 2-7

Media care
Card care 4-24 Problems
Memory card care 4-24 AC power 6-5
Analyzing the problem 6-2
Battery 6-6
Memory Dual Pointing device 6-8
installing 4-19 External monitor 6-11
removing 4-20 Hardware and system
checklist 6-4
HDD 6-7, 6-8
memory media card Internal display panel 6-7
inserting 4-24 Keyboard 6-6
removing 4-25 Memory Media Card 6-8
Overheating power
down 6-5
Memory media slot 4-22 Power 6-5
Real Time Clock 6-6
Moving the computer 1-15 Sound system 6-11
TOSHIBA support 6-13
MultiMediaCard
Touch Pad 6-9
removing 4-25
USB device 6-10
USB mouse 6-10

P
Password
R
power on 5-5
Recovery hard disk drive 5-16
Starting the computer by
password 5-8 Recovery Media 5-15, 5-16
Supervisor 5-8
user 5-7 Restarting the computer 2-10

Pointing Device S
AccuPoint 3-8, 4-5
AccuPoint control SD/SDHC/SDXC Card
buttons 4-5 formatting 4-23

User's Manual Index-2


note 4-23

Sleep Mode
setting 2-10
System automatic 5-5

Sound system
problems 6-11

T
TOSHIBA Desktop Assist 5-1

TOSHIBA Display Utility 5-2

U
USB device
problems 6-10

V
Video mode 4-33

Video RAM 3-12

W
Web Camera 3-3

Wireless communication 7-4

User's Manual Index-3

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