William Crandall CV

William A.
Crandall
76 Moose Village Apt 16 Cullowhee NC 28723
[email protected]
(704) 219-1010
Education
Master of Education: Higher Education Student Affairs Anticipated Completion May 2019
Western Carolina University
Bachelor of Science: Communication Completed July 2013

Concentration: Public Relations
Minor: Leadership
Cum Laude
Relevant Professional Experience

New Student Orientation, Graduate Assistant August 2018-Present
• Responsible for recruitment and advertising efforts for Orientation Counselor position to reach an
applicant pool of 45 students and ultimately offering the position to 28 students.
• Facilitate recruitment presentation for students explaining the benefits of being an Orientation
Counselor.
• Presenting to 450 Orientation students and guests about frequently asked questions while moderating
student lead panel to answer questions.
• Participated in selection and hiring of returning and new Orientation Counselors.
• Created the student staff training manual.
• Respond to students or parents with questions or concerns about orientation.
Center for Service Learning, Graduate Intern May 2018-August 2018

• Recruited incoming for the Ripple Effect learning community.
• Managed logistics and communication plan for Ripple Effect learning community.
• Collaborated with academic advisors to place students in classes for the learning community.
• Responsible for logistics and implementation of the pre-semester retreat for Ripple Effect students
(confirmed all reservations, revised retreat schedule, facilitated the retreat, etc).
• Supervised student staff leaders on retreat.
New Student Orientation, Graduate Intern January 2018-May 2018

• Assisted in restructuring student staff training and student staff re-hiring process.
• Supported the Assistant Director on all daily duties (various software platforms, processes and
procedures, communication with stake holders including students, parents, and campus partners).
• Participated in meetings with campus partners including the advising center, residential living,
conference services, and international programs.
• Created hand-out materials for orientation programs.
• Collaborated with staff to create an informational pamphlet for parents and families at orientation.
Greek Student Engagement and Development Office, Graduate Assistant August 2017-May 2018
• Coordinated all programming for National Hazing Prevention Week (created, planned, and organized all
events, marketing, and logistics).
• Presented and facilitated dialogue with the Fraternity/Sorority community regrading hazing.
• Advised College Panhellenic Council (CPC) and National Pan-Hellenic Council (NPHC) Executive
Boards.
• Assisted with formal sorority (CPC) recruitment.
• Worked with CPC to develop new by-laws for academic and recruitment initiatives based on national
best practices.
• Consulted five NPHC presidents on university registration and recognition process.
• Supported students one-on-one as needed when emergencies occurred.
Conferences and Presentations

• Wheelead 2018 conference presenter
o Co-presented a conference session to under-graduate members of fraternities and sororities of
WCU on the benefits and consequences of social media. Discussed how chapters can utilize
various platforms while holding their individual members accountable for harmful or damaging
content.
o Crandall, W. & Peck, T. (2018, February). When Not To Post: How Social Media Can Make Or
Break A Chapter’s Reputation. Presentation at Wheelead Conference, Cullowhee, NC.
• Association of Fraternal Leadership & Values (AFLV) February 8-11th , 2018
o Conference attendee.
o Traveled with and lead chapter leaders.
• Southern Region Orientation Workshop (SROW) March 16th-18th, 2018
o Conference Attendee.
o Traveled with and lead Orientation student staff.
• North Carolina College Personnel Association (NCCPA) & North Carolina Housing Offices (NCHO)
Joint Fall Conference 2017 November 6-8th , 2017
o Conference attendee.
o Participated in team case study competition.
Additional Experience
Fresh Air Technologies Marketing, Team Member Nov 2013-March 2014
• Oversaw all social media accounts.
• Created marketing and promotional materials, including brochures and YouTube videos.
• Attended local trade shows where I communicated with potential customers and maintained client list.
Western Carolina University, Orientation Counselor Oct. 2009- Jan 2013

• Gave campus tours to incoming freshman and their parents.
• Answered all questions students and parents have about first year experience at the university.
• Engaged student in positive and enthusiastic manner during orientation sessions.
Honors and Awards

• Eagle Scout 2009
• Apple polishing award
Professional service
• Academic Advisor for Delta Sigma Phi fraternity Delta Omicron chapter at Western Carolina University.
• International Research Journal Service Learning and Community Engagement.
• Search committee for the Assistant Director of Student Development for Center for Service Learning.
Case study Competition
• North Carolina College Personnel Association (NCCPA) & 2017
North Carolina Housing Offices (NCHO) Joint Fall Conference
• Studentaffairs.com virtual case study 2018
• Student affairs.com virtual case study 2019
Organizations
• Delta Sigma Phi fraternity 2010
Professional Association Memberships

• NODA 2018-Current

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William A.

Bachelor of Science: Communication Completed July 2013

Relevant Professional Experience

Center for Service Learning, Graduate Intern May 2018-August 2018

New Student Orientation, Graduate Intern January 2018-May 2018

Conferences and Presentations

Western Carolina University, Orientation Counselor Oct. 2009- Jan 2013

Honors and Awards

Professional Association Memberships

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