Pro-Watch 4.5 SoftwareKeys External User Oct 25 2018 PDF
Pro-Watch 4.5 SoftwareKeys External User Oct 25 2018 PDF
Pro-Watch 4.5 SoftwareKeys External User Oct 25 2018 PDF
5
Software Keys
User Guide
Chapter 3 Glossary
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Pro-Watch Software Keys 1
In this chapter...
1.1 Overview
1.2 Quick Start
1.2.1 Two Options to Install a License Certificate
1.2.2 How to Install a Regular License
1.2.3 How to Activate a Demo License
1.3 How to View License Information
1.4 How to Supersede a License
1.5 How to Transfer the License to Another Machine
1.6 How to Terminate a License
1.7 Cut-over/Migration Licenses
1.8 Other Things You Should Know
1.9 FAQ
1.1 Overview
Pro-Watch Software Keys is the new secure licensing system that
replaces the dongle for Honeywell’s Pro-Watch family of security
access products.
Software Keys application:
• Reads the License information from the Server.
• Displays the grace period and thus lets the user know when Pro-
Watch has to be licensed to remain operational.
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Pro-Watch Software Keys
Quick Start
5 Installs the
Certificate
Creates and
Emails HID File Receives via email
Calls
Inside
Sales
1 2 3 with VOUCHER
NUMBER 4 the License
Certificate file
Receives via
for email
New SoftKey.zip
Purchase and
Pro-Watch
License
Certificate
(PDF)
Software Keys
Inside Sales & Automated Server
Customer Service [email protected]
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Pro-Watch Software Keys
Quick Start
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Pro-Watch Software Keys
Quick Start
2. Select Start > All Programs > Pro-Watch 4.2 > Pro-Watch Software
Keys Manager from the Windows Start menu to launch the Pro-
Watch Software Keys Manager:
4. To fill the Certificate Path field, click the browse button on the right
and browse back to the location where you’ve saved the certificate in
an earlier step. Select the certificate file and click OK to close the
browser and enter the path into the Certificate Path field.
5. Click Install Certificate.
6. Select Administrative Tools > Services > SQL Server. Click the Start
Service button on the tool-bar to restart the SQL service. Then
select Administrative Tools > Services > Pro-Watch Server. Click the
Start Service button on the tool-bar to restart the Pro-Watch
service for the license to take effect.
Do NOT Click!
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Pro-Watch Software Keys
Quick Start
1. Select Start > All Programs > Pro-Watch 4.2 > Pro-Watch Software
Keys Manager from the Windows Start menu to launch the Pro-
Watch Software Keys Manager:
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Pro-Watch Software Keys
How to View License Information
5 The User
Installs the
Certificate
Calls
Inside Sales User receives via
for
email the License
Superseding
License and 1 2 3 Certificate file 4
sends
Voucher User User creates
Number gets the and emails
Voucher
the HID file
to the
Automated
Server
Software Keys
Inside Sales & Automated Server
Customer Service [email protected]
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Pro-Watch Software Keys
How to Supersede a License
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Pro-Watch Software Keys
How to Transfer the License to Another Machine
2 the License
Certificate file for
1 Machine B
To Transfer License
from
Machine A
to Machine B,
the User Sends
a) Customer Info with
previous Voucher ID and
*.TERM file for
Machine A,
and
b) Host ID for Machine B Software
Keys
Automated
Server
[email protected]
1.5.1 STEP 1: The User Contacts Software Keys Automated Server and/or the
Voucher Manager
The integrator or the end-user (simply referred to as the “user”) starts
the process by emailing Software Keys Automated Server at
[email protected] to transfer the Pro-Watch license
from Machine A to Machine B.
1. Attach the *.HID file from MACHINE B and the *.TERM file from
MACHINE A to an email with the following:
Mail subject = VOUCHID: Vouchernumber (e.g., VOUCHID:PW-
123420120101-P-1) Do not use any spaces and be sure to type out
the preceding text properly.
2. Email the *.HID file and *.TERM file together with the Voucher
Number to the Software Keys Automated Server at
[email protected] to request a Transfer license.
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Pro-Watch Software Keys
How to Terminate a License
1.7.2 Examples
What kind of situations demand a cut-over license?
Situations that might require a cut-over license would include sites
that must remain up and live due to regulations in their particular
industry. Examples would be Banking, Utility industry sites,
Government sites and large corporations.
Also any larger or at-risk site that is making a significant upgrade in
their Pro-Watch system may want to keep their current system Live,
while being able to setup and test their new hardware and any
upgrades that accompany that new server.
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Pro-Watch Software Keys
Cut-over/Migration Licenses
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Pro-Watch Software Keys
Other Things You Should Know
1.9 FAQ
Q: What happens if I uninstall the application software without first
terminating the license and then re-install it on the same machine?
A: If you uninstall the application without first terminating the license,
the application will work when you reinstall it on the same machine.
There is no need to reinstall the license certificate once again.
Q: What happens if I uninstall the application software from one
machine without first terminating the license and then re-install it on
a different machine?
A: (i) You must reinstall the application on the same machine (where it
was uninstalled from initially). (ii) You must then terminate the license
and save the termination certificate file created in a different location. (iii)
Only then you should uninstall the application.
Q: What happens when the machine on which the Pro-Watch
application is installed crashes but I want to transfer the certification
license to a different machine?
A: If the machine on which the Pro-Watch application is installed crashes
and there is no way to create the termination certificate file, contact
Software Keys Voucher Manager to request a new voucher number.
Then, apply the license per directions provided in STEP 1: The User
Contacts Pro-Watch Inside Sales Dept., page 4 above.
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Software Keys Error Codes 2
In this chapter...
1.1 Introduction 24
1.2 License Initialization Errors 25
1.3 Certificate Installation Errors 26
1.4 License Reading Errors 27
1.5 Certificate Termination Errors 28
1.6 Host ID File Generation Error 29
1.7 Expired License Installation Errors 30
1.1 Introduction
This chapter describes the software keys error messages and the
corresponding description for each error code.
If you have any further questions, please call tech support at 1-800-
323-4576 Option 2, 1, 2.
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Software Keys Error Codes
License Initialization Errors
Passing the 6th parameter as 1 and Passing the 6th parameter as 1 and
giving a NULL Handle giving a NULL Handle, defines the
instance of the application.
Licenses not intended for this License is not appropriate for the current
machine machine.
Cannot load active licenses Cannot load license, or the certificate file
path is not valid.
License not intended for this License is not appropriate for the current
machine machine.
License deploy file path is not valid License deploy file path is not valid.
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Software Keys Error Codes
License Reading Errors
Cannot load active licenses Cannot load the license, or the deploy file
path is not valid.
Invalid termination file path The termination file path is not valid, or
error in creating DOM pointer.
Cannot terminate new license when Cannot terminate the new license when
upgrades exist upgrades exist.
Cannot terminate the demo license Cannot terminate the demo license.
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Software Keys Error Codes
Host ID File Generation Error
Invalid Host ID file name The input host ID file name is wrong, or
the MSXml4.dll is not in the System32
folder.
Cannot load active licenses Cannot load license, or the certificate file
path is not valid.
License generation date greater than License generation date is greater than
current date the current date.
License not intended for this machine License is not appropriate for the current
machine.
License deploy file path is not valid License deploy file path is not valid.
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Glossary
European Office
Boblingerstrasse 17
D-71101 Schonaich
Germany
49-7031-637-782
49-7031-637-769 Fax
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