KYOCERA Net Admin Installation Guide
KYOCERA Net Admin Installation Guide
KYOCERA Net Admin Installation Guide
Installation Guide
Legal Notes
Unauthorized reproduction of all or part of this guide is prohibited.
The information in this guide is subject to change without notice.
We cannot be held liable for any problems arising from the use of this product, regardless of the information herein.
Regarding Trademarks
KYOCERA Net Admin is a trademark of KYOCERA Document Solutions Inc.
Microsoft®, Windows®, and Internet Explorer are registered trademarks of Microsoft Corporation in the U.S. and/or other
countries.
All other brand and product names herein are registered trademarks or trademarks of their respective companies.
Examples of the operations given in this guide support the Microsoft Windows Server 2008 R2 and Server 2012 printing
environments. Essentially the same operations are used for Microsoft Windows XP, Vista, Windows 7, Windows 8, and
Windows 10 environments.
Examples of the operations given in the “Microsoft SQL Server Setup” section in this guide support the Microsoft SQL
Server 2008 R2.
The features described in this guide vary depending on your device model.
Installation
System Requirements ................................................................................................................... 1-1
Upgrade KYOCERA Net Admin .................................................................................................... 1-3
Creating a Backup of Earlier Versions ..................................................................................... 1-3
Installing the New Version 3.x ................................................................................................. 1-4
Restoring a Database in Version 3.x ....................................................................................... 1-4
Restore Files Manually ............................................................................................................ 1-4
Microsoft SQL Server Setup .......................................................................................................... 1-4
Configuring TCP/IP for Microsoft SQL Server ......................................................................... 1-5
Configuring Authentication Mode ............................................................................................ 1-5
Setting Up the Microsoft SQL Server User .............................................................................. 1-6
Server Installation ......................................................................................................................... 1-7
Installing KYOCERA Net Admin .............................................................................................. 1-7
PostgreSQL Files .................................................................................................................... 1-8
Uninstalling KYOCERA Net Admin .......................................................................................... 1-8
Removing PostgreSQL Files ................................................................................................... 1-9
Remote Agent Installation ............................................................................................................. 1-9
RPC Connections for Remote Agent Installation ..................................................................... 1-9
Stand-alone Agent Installation ............................................................................................... 1-11
USB Device Connections ............................................................................................................ 1-12
Connecting a USB device ...................................................................................................... 1-12
Local Device Agent Installation ............................................................................................. 1-13
Installing a Local Device Agent .............................................................................................. 1-13
Multi-Set Template Editor Installation .......................................................................................... 1-13
Installing the Multi-Set Template Editor ................................................................................. 1-14
KYOCERA Net Admin Login ....................................................................................................... 1-14
Starting and Logging In ......................................................................................................... 1-14
System Requirements
Supported Operating Systems
Microsoft Windows® Server 2003/2003 R2 with any Service Pack
Microsoft Windows® Server 2008/2008 R2 with any Service Pack
Microsoft Windows® Server 2012/2012 R2 with any Service Pack
Microsoft Windows® XP Professional 32 bit with Service Pack 3 or newer
Microsoft Windows® XP Professional 64 bit with Service Pack 2 or newer
Windows Vista® 32 bit with any Service Pack
Windows Vista® 64 bit with Service Pack 1 or newer
Windows® 7 32 bit with any Service Pack
Windows® 7 64 bit with any Service Pack
Windows® 8/8.1 32 bit with any Service Pack
Windows® 8/8.1 64 bit with any Service Pack
Windows® 10 32 bit with any Service Pack
Windows® 10 64 bit with any Service Pack
Supported Databases
PostgreSQL 9.3
Microsoft SQL Server 2008 R2 or newer
Supported Browsers
Microsoft Internet Explorer 7 or newer. Cookies must be enabled.
Supported Printers
Kyocera network printers and most third-party network printers that support
the standard printer Management Information Base (MIB), and printers
connected locally to network computers.
Supported Languages
English, French, German, Italian, Japanese, Korean, Portuguese, Simplified
Chinese, Spanish, Traditional Chinese, Turkish, Polish.
3 Click Submit.
4 After the backup file is created, open “C:\KNetAdminBackup” folder and locate
the backup zip file. An example of the file name format is “backup-
#############.zip”.
If the upgrade is from version 1.03, 1.04, or 1.5, save a copy of the following
files. You can restore them manually in the new version.
Log files
Firmware files
Map view background images
2 Install KYOCERA Net Admin 3.x or use a computer with KYOCERA Net Admin
3.x already installed.
3 Select from the list the backup file created from the previous version. If the file is
not in the list, click the Upload Backup File icon and browse to find the list.
4 Click the Start Restore Process icon, and then click OK.
2 Make sure the status of TCP/IP is Enabled. If it is not, right-click TCP/IP and
select Enable.
5 In Microsoft SQL Server, the TCP Dynamic Ports properties are set to 0 by
default. This means the TCP Port properties will be ignored and any available
port will be selected dynamically for the SQL server. This is not suitable for
establishing the connection with the database. The port can be configured to
any value during the installation to any port available in the system.
Make the following changes in the TCP/IP Properties dialog box:
Make sure all TCP Dynamic Ports properties are blank.
Set all TCP Port properties to the port number that will be used during the
KYOCERA Net Admin installation. The default port number is 1433.
Set all IP Address properties to the addresses that are used by the
operating system.
6 Click OK.
1 With Microsoft SQL Server Management Studio, log in to the hostname and
instance of the SQL database that will be used by KYOCERA Net Admin.
2 Select the Microsoft SQL Server instance name. Right-click and select
Properties.
5 Click OK.
6 Right-click the Microsoft SQL Server instance name and select Restart. When
the confirmation message appears, click Yes.
1 Create a new login for KYOCERA Net Admin using Microsoft SQL Server
Management Studio. Select Security, right-click Logins, and select New
Login.
6 Under Select a page, select Server Roles to define roles for the login name. All
roles should be selected.
9 Click OK, and close the Microsoft SQL Server Management Studio.
11 Go through the pages of the wizard until the Database Setup page appears.
Type the same information that you use to log in to the Microsoft SQL Server:
Hostname
Instance Name
Port
User ID
Password
The User ID and Password should match your current Microsoft SQL
configuration.
Server Installation
The KYOCERA Net Admin server installer provides an easy and intuitive
process for installing and configuring KYOCERA Net Admin. The wizard gathers
the administrator’s selections and system information to prepare the installation.
To ensure secure communication, the time setting must be no more than 1
minute apart on server and agent computers. For computers in different time
zones, use a global time server or domain time server to ensure synchronized
time settings.
Note: If you plan on using the Microsoft SQL database, you must install and
configure it before installing KYOCERA Net Admin. Only one instance of the
KYOCERA Net Admin database can be supported on the Microsoft SQL
server.
1 Copy and extract the KYOCERA Net Admin (KNA) zip file to your preferred
server, and click KmInstall.exe to start the installation wizard.
3 On the Manage Products page, click Install. You can also open and view the
user and installation guides and the Readme from the Documentation icon.
4 On the Products to install page, click Next to accept the default settings. Note
that clicking Install now begins the installation automatically.
5 On the Destination for all software page, click Next to accept the default
folder, or click Browse to locate another folder of your choice. Click Next.
6 On the Ports page, accept the defaults or type custom port numbers. Available
port numbers range from 1 to 65535. Click Next.
8 On the Database Setup page, select the database you will be using, Microsoft
SQL or PostgreSQL.
10 You can click Back to make any changes, or click Install now to proceed. The
installation begins and the wizard displays the progress of the installation.
11 When the process completes, the Finished page appears. You can select the
Start now check box and then click Close to log in to KYOCERA Net Admin
with the default login credentials.
For an administrator, the username and password is admin and admin, or for a
read-only user, the username and password is guest and guest.
PostgreSQL Files
In the KYOCERA Net Admin installer, if you select the PostgreSQL database,
the installer automatically installs it if it is not already installed. If the installer
detects previous PostgreSQL files, a message appears at the beginning of the
KYOCERA Net Admin server installation wizard. Click OK in the message to
delete the previous PostgreSQL files and continue installing. By default, the
KYOCERA Net Admin database connects to the PostgreSQL server through
port 5432.
1 Copy and extract the KYOCERA Net Admin (KNA) zip file to your preferred
server, and click KmInstall.exe to start the installation wizard.
4 On the Products to remove page, select the options to uninstall and click
Uninstall now.
5 The uninstallation starts and the wizard displays the progress of the
uninstallation.
6 When the process completes, the Finished page appears. Select the Restart
your system check box and then click Close.
6 Remove any remaining user data by deleting the entire PostgreSQL folder at
C:\Program Files\PostgreSQL (C drive is the default).
Note: There are prerequisite steps to perform before you install a remote
agent within a workgroup on a Windows XP operating system. For more
information, see Clearing the File Sharing Option in a Remote Workgroup
Computer.
2 From the Setting list, double-click the Allow Print Spooler to accept client
connections policy.
3 Select Enabled so the Print Spooler will always accept client connections.
4 Click OK.
5 Restart the Print Spooler service for changes to this policy to take effect. For
information about restarting the Print Spooler, refer to Microsoft
documentation.
Note: There are prerequisite steps to perform before you install a remote
agent within a workgroup on a Windows XP operating system. For more
information, see Clearing the File Sharing Option in a Remote Workgroup
Computer.
2 In the Administration console, click Preferences > Networks and agents >
Add Network, and proceed through the wizard to the Enter the Agent Details
page.
5 Under Administrator login information for the remote host (available if you
selected New Agent in the previous page), type the Agent Login, Agent
Password, and Agent Domain of the administrator.
2 Open the folder and run the Setup.exe file. You must have administrator rights
on the computer.
3 On the Install Service page, click Install. The progress of the installation is
displayed on the next page. The agent service files are copied to the KYOCERA
Net Admin location in the folder: C:\Program Files\Kyocera\NetAdmin\Agent (C
drive is the default).
3 In the Administration console, click Preferences > Networks and agents >
Add Network, and proceed through the wizard to the Enter the Agent Details
page.
5 Type the Agent Timeout, or accept the default. Leave the administrator login
information blank.
4 On the computer, install the KX driver of the USB model printing device.
Note: The device home page cannot be opened from KYOCERA Net Admin
for USB-connected devices. The LDA service cannot be used at the same time
with some other utilities, such as the Status Monitor. If the LDA service does
not start, try disabling the Status Monitor and restarting the LDA service.
2 Open the folder and run the Setup.exe file. You must have administrator rights
on the computer.
3 On the Welcome page of the LDA installation wizard, accept the default folder,
or click Browse to select another folder. Click Next. The LDA service files are
copied to the selected location in the Program Files folder.
4 On the Confirm Settings page, verify that the installation settings are correct.
Click Install. The progress of the installation is displayed on the next page.
2 Open the folder and run the Setup.exe file. You must have administrator rights
on the computer.
3 On the Welcome page of the installation wizard, accept the default folder, or
click Browse to select another folder. Click Next. The Multi-Set Template Editor
files are copied to the selected location.
4 On the Confirm Settings page, verify if the installation settings are correct.
Click Install. The progress of the installation is displayed on the next page.
Note: To prevent the browser from freezing, do not use the keyboard shortcut
Ctrl+N to open a new window while the application is running.
3 Choose a console to open from the list, or choose Default Console. You can
change the default console after logging in.