Courtney O 'Hearn: Skills & Highlights
Courtney O 'Hearn: Skills & Highlights
Courtney O 'Hearn: Skills & Highlights
Courtney.ohearn@hotmail.com
Education
Pre-Health Sciences, Durham College Anticipated Graduate of 2019
Oshawa, Ontario
Computers for Health care Pre-Health Math
Professionals Skills for Academic Success
Biology and Chemistry
Communication Essentials
Baking and Pastry Arts Management, George Brown College Graduated; 2016
Toronto, Ontario
Fine Dining & Wine Course Restaurant Leadership/Management
Nutrition & Lifestyle Course Baking & Pastry Skills Course
Experience
Server, MichealKelly’s, Brooklin August 2018-Present
As a server, I am able to confidently talk to customers, handle complains and
accommodate various problems and situations.
I am trained to cook and bar tend when the occasion calls for it. I was able to educate
and trained others to do so on multiple occasions.
Server & Supervisor, Halibut House Fish & Chips, Pickering/Ajax April. 2016- August 2018
• As a server, I am able to take multiple orders, as well at a fast pace, while providing
uncompromising quality. As a supervisor, I made weekly schedules for 5-6 servers, managed
customer complaints and compliments. Made sure every server was efficiently providing
excellent service to the guest(s).
• I have extensive knowledge of the POS system as well as obtaining time management skills,
customer service skills and is able to lead a group through difficult situations/problems