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Courtney O 'Hearn: Skills & Highlights

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Courtney O'Hearn is seeking experience to expand her leadership and communication skills. She is fluent in French and certified in food handling, CPR, and Smart Serve. She has studied pre-health sciences and has a background in baking and pastry arts management. Currently, she works as a server where she can accommodate customers, handle complaints, and train others. Previously she has worked as a server and supervisor, and as a diversity assistant at a daycare center. She is looking to further develop her leadership, customer service, and time management skills through new opportunities.

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Courtney O 'Hearn: Skills & Highlights

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Courtney O'Hearn is seeking experience to expand her leadership and communication skills. She is fluent in French and certified in food handling, CPR, and Smart Serve. She has studied pre-health sciences and has a background in baking and pastry arts management. Currently, she works as a server where she can accommodate customers, handle complaints, and train others. Previously she has worked as a server and supervisor, and as a diversity assistant at a daycare center. She is looking to further develop her leadership, customer service, and time management skills through new opportunities.

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Courtney O'Hearn is seeking experience to expand her leadership and communication skills. She is fluent in French and certified in food handling, CPR, and Smart Serve. She has studied pre-health sciences and has a background in baking and pastry arts management. Currently, she works as a server where she can accommodate customers, handle complaints, and train others. Previously she has worked as a server and supervisor, and as a diversity assistant at a daycare center. She is looking to further develop her leadership, customer service, and time management skills through new opportunities.

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© All Rights Reserved
Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
23 views2 pages

Courtney O 'Hearn: Skills & Highlights

Uploaded by

api-455933392
Courtney O'Hearn is seeking experience to expand her leadership and communication skills. She is fluent in French and certified in food handling, CPR, and Smart Serve. She has studied pre-health sciences and has a background in baking and pastry arts management. Currently, she works as a server where she can accommodate customers, handle complaints, and train others. Previously she has worked as a server and supervisor, and as a diversity assistant at a daycare center. She is looking to further develop her leadership, customer service, and time management skills through new opportunities.

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Courtney O’Hearn

Courtney.ohearn@hotmail.com

Objective: To obtain experience as well as furthering to expand my leadership abilities and


communication skills
Skills & Highlights
 Fluent in French  Excellent computer skills, with
 Certified in Smart Serve, food extensive knowledge of various
handling and sanitation programs
 Certified C level CPR

Education
Pre-Health Sciences, Durham College Anticipated Graduate of 2019
Oshawa, Ontario
 Computers for Health care  Pre-Health Math
Professionals  Skills for Academic Success
 Biology and Chemistry
 Communication Essentials

Baking and Pastry Arts Management, George Brown College Graduated; 2016
Toronto, Ontario
 Fine Dining & Wine Course  Restaurant Leadership/Management
 Nutrition & Lifestyle Course  Baking & Pastry Skills Course

Experience
Server, MichealKelly’s, Brooklin August 2018-Present
 As a server, I am able to confidently talk to customers, handle complains and
accommodate various problems and situations.
 I am trained to cook and bar tend when the occasion calls for it. I was able to educate
and trained others to do so on multiple occasions.

Server & Supervisor, Halibut House Fish & Chips, Pickering/Ajax April. 2016- August 2018

• As a server, I am able to take multiple orders, as well at a fast pace, while providing
uncompromising quality. As a supervisor, I made weekly schedules for 5-6 servers, managed
customer complaints and compliments. Made sure every server was efficiently providing
excellent service to the guest(s).
• I have extensive knowledge of the POS system as well as obtaining time management skills,
customer service skills and is able to lead a group through difficult situations/problems

Diversity Assistant, Umbrella Daycare, Pickering 2012 - 2015 (July-August)


• Educated school-age children on diversity around the world, as well as helping around the
daycare
• I was able to practice and gain various skills by working with children, such as; patience,
leadership ability, time management and communication skills

References Upon Request


Hobbies
- Makeup - Calligraphy - Organizing - Socializing - Music

References Upon Request

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