Workplace Learning Report 2019
Workplace Learning Report 2019
Workplace Learning Report 2019
2019
Workplace
Learning
Report
Why 2019 is the breakout year
for the talent developer
Introduction 2019 is the breakout year for talent development. As the
modern workplace evolves, we see an imminent shift
in the power, focus, and influence of professionals with
learning and development (L&D) responsibilities.
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What’s new In 2019, our survey indicates that talent developers will
spend more time finding and closing skills gaps while
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Methodology For our 3rd annual Workplace Learning Report, we
surveyed more than 1,200 talent developers (L&D
and HR professionals with L&D responsibilities) and
over 2,100 workplace learners across the globe to
examine industry trends.
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00 Summary of key findings 6
Table of
contents 01
State of the L&D industry: 11
At the tipping point
5
00
Summary of
key findings
6
Summary of key findings
Fewer budget constraints More budget for online learning Active executive support of L&D
59%
49%
32% 27%
9%
39%
24% 82%
2017 2018 2019 spend spend spend spend
less more less more
Fewer talent developers named ‘limited Since 2017, 59% of talent developers spend 82% of L&D pros say that their executives
budget’ as a top challenge than ever before. more of their budget on online learning and actively support employee engagement
39% say they spend less on instructor-led in professional learning.
training (ILT).
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Summary of key findings
Talent developers prioritize understanding skills gaps in 2019 Talent developers use a multi-pronged approach to identify skills
gaps within the organization, including:
1 Identify and assess skills gaps
Internal skills gap assessments
32% increase year over year
74%
2 Increase engagement with learning programs
Monitor business KPIs/key metrics
3 Develop career frameworks 66%
Attend meetings with executives/senior managers
61%
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Summary of key findings
It’s time to embrace your inner marketer Email marketing is working Leveraging managers more is an area
of opportunity
65% 69%
15%
65% use email marketing 69% leverage managers and leadership
to promote learning. to promote learning.
Employees Employees
61% 46%
Talent development only spends 61% discover learning programs 46% discover learning programs
15% of their time promoting via email marketing. through managers or leadership.
employee engagement with
learning.
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Summary of key findings
Mobile learning is on the rise Talent developers are making changes for Gen Z
5%
74%
74% of talent developers say they plan
increase year to make changes to their L&D program
over year1 to accommodate Gen Z workers.2
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01
State of the
L&D industry:
At the tipping
point
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01 State of the L&D industry: At the tipping point
With the tightening labor market and the shortening shelf life
of skills, creating and maintaining market leadership hinges
on talent development’s ability to help employees acquire
and grow the right skills. Talent developers now have the
support and resources that they need to take on the skills gap
challenge at this critical moment.
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01 State of the L&D industry: At the tipping point
43%
35%
27%
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How Kellogg invested LinkedIn Learning helped Kellogg:
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01 State of the L&D industry: At the tipping point
Headcount and
executive buy-in signal Talent development teams
empowerment for continue to grow
talent development
87% of talent developers report
Increased More Executive 87% that their teams will either stay
the same size or grow this year.
budgets? headcount? buy-in?
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02
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02 The age of digital transformation: Understanding skills gaps
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02 The age of digital transformation: Understanding skills gaps
Skills gaps top the priority Top 7 focus areas for talent
list in 2019 development in 2019
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Most in-demand skills Soft skills
for 2019 1
2
Creativity
Persuasion
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How Allianz is closing “We’re running an analytics project to
skills gaps with a strategic identify job families and skills that will
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02 The age of digital transformation: Understanding skills gaps
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02 The age of digital transformation: Understanding skills gaps
In 2019, savvy talent developers are strategically Perform internal skills gaps assessments
deciding which programs to build based on
skills gaps assessments and input from strategic
74%
partnerships across the business. The vast
Monitor business KPIs/key metrics
majority (74%) of talent developers use internal
skills gap assessments to decide which learning 66%
programs to create or curate.
Attend meetings with executives/senior managers
While there will never be a “silver bullet” 61%
solution to identify the most pressing skills to
train for, online learning platforms can help Rely on manager input
organizations improve how they measure skills
59%
gaps and benchmark them against similar
organizations. Look to industry trends to prevent skills gaps
51%
Monitor complaints
45%
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02 The age of digital transformation: Understanding skills gaps
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03
Marketing
meets L&D:
Think like
a marketer
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03 Marketing meets L&D: Think like a marketer
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03 Marketing meets L&D: Think like a marketer
to increase learner Investing more time in creative marketing can help raise
awareness of learning programs.
engagement
Talent developers only spend 15%
Over half of respondents report that increasing
of their time promoting employee
15%
learner engagement is the top challenge for their
engagement with learning.
teams in 2019; yet talent developers only spend a
small sliver of their time (15%) marketing learning
(e.g. video marketing, creative signage,
opportunities to employees. Getting the attention
competition creation, etc.)
of the modern learner requires more outreach and
higher-impact marketing programs.
Learn more: Check out 8 ways to engage your learners.
Take the lead of modern marketers, including
internal communications professionals, who
think beyond email. To get your message out, use
a multi-channel approach that includes email,
videos, events, signage, influencer campaigns,
contests, and more. You can even partner with
your marketing team to integrate learning
messages into well-established marketing
processes and communication channels.
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03 Marketing meets L&D: Think like a marketer
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03 Marketing meets L&D: Think like a marketer
Employees
42%
42% discover learning programs through talent
management initiatives.
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Pro tips for learner engagement
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Use video to get the
organization excited
about learning
What’s the best way to raise awareness about
learning programs?
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04
Know your
learner:
Boost
engagement
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04 Know your learner: Boost engagement
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04 Know your learner: Boost engagement
72%
63% 59% 57%
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04 Know your learner: Boost engagement
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Enable self-directed
learning by surfacing Top soft skills in 2019
Even if employees want to direct their learning Based on the most in-demand soft skills of 2019, here are
journey, they may not know where to start. Be a few courses that you can send to employees to help
the catalyst for self-directed learning by pointing them develop these critical skills.
employees in the right direction—to courses that
build the skills they need most.
Creativity Adaptability
Creativity Bootcamp Developing Adaptable
Employees
Bella Arutyunan, a Product
Persuading others
Manager at ServiceTitan, directs
Becoming a Thought Time management
her own learning journey.
Leader Getting Things Done
Meet Bella
Collaboration
Collaboration Principles
and Process
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04 Know your learner: Boost engagement
58% 63%
50%
37%
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04 Know your learner: Boost engagement
Communicate that
Compared to light learners (<1 hours per week),
learning is a good use heavy learners (5+ hours per week) are4:
of time
74%
more likely to know where they want to go in their career.
Yes, it’s tough for employees to find time for
learning; but data shows that taking more time
to learn can make a significant difference in an
employees' experience at work. 48%
more likely to have found purpose in their work.
Employees who spend over five hours per week
learning are more likely to know where they want
to go in their careers, find greater purpose, and
feel less stressed. We even see those benefits with
“medium” learners, who spend one to five hours a
47%
less likely to be stressed at work.
week learning.
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04 Know your learner: Boost engagement
Manager involvement
drives learner engagement
How can talent developers help employees carve 69% of talent developers
out the time they need to overcome critical skills proactively leverage managers to
gaps? Based on this year’s survey, the answer is
clear: managers matter. Data shows the number
69% encourage learning, yet getting
managers involved in learning
one way learners discover the skills they need to remains a top challenge.
improve or progress in their roles is when their
manager provides specific direction or guidance.
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3 ways to activate Pro tips to activate people managers
people managers
Articulate the impact.
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Conclusion
This is the breakout year for the talent developer. Budget and resources are finally beginning to catch up with learning
needs. Online learning solutions are developing new ways to help talent developers like you solve top challenges—
creating learning experiences employees want and surfacing the data you need to find, track, and solve skills gaps.
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Sources To create the 2019 Workplace Learning Report,
we leveraged a few additional LinkedIn data
sources to bring you comprehensive findings
on trends in talent development.
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LinkedIn Learning, the leading online learning platform,
helps organizations increase learner engagement and close
critical skills gaps. With over 13,000 courses taught by
real-world experts—and more than 50 new courses added
every week—the library is always up-to-date with the most
in-demand business, technology, and creative content.
Additionally, LinkedIn insights and social experiences make
learning more personalized and interactive so employees
develop the most relevant, applicable skills.
Research Editorial
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