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Session Plan of Fo NC Ii

This session plan provides cashiering services training for the tourism sector. It covers 4 learning outcomes: 1) preparing guest folios, 2) collecting cash, cash equivalents or non-cash transactions, 3) processing receipts and payments, and 4) reconciling financial transactions at the end of a shift. For each learning outcome, the plan lists learning content, instructional methods, presentation, practice, feedback, resources, and time allocation. The methods include self-paced modules, discussion, demonstration, role play, and oral questions. Feedback involves comparing answers to keys and checklists. Resources include content-based learning materials. Total time allocated is approximately 10 hours.

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Chryz Santos
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100% found this document useful (1 vote)
542 views2 pages

Session Plan of Fo NC Ii

This session plan provides cashiering services training for the tourism sector. It covers 4 learning outcomes: 1) preparing guest folios, 2) collecting cash, cash equivalents or non-cash transactions, 3) processing receipts and payments, and 4) reconciling financial transactions at the end of a shift. For each learning outcome, the plan lists learning content, instructional methods, presentation, practice, feedback, resources, and time allocation. The methods include self-paced modules, discussion, demonstration, role play, and oral questions. Feedback involves comparing answers to keys and checklists. Resources include content-based learning materials. Total time allocated is approximately 10 hours.

Uploaded by

Chryz Santos
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SESSION PLAN

Sector Tourism sector


Qualification Front Office Services NCII
Unit of Competency Provide Cashiering Services
Module Title Providing Cashiering Services

Learning Outcomes:
LO1. Prepare guest folio
LO2. Collect cash, cash equivalents or non-cash transactions
LO3. Process receipts and payments
LO4. Reconcile financial transactions at the end of the shift
A. Introduction: This unit deals with the skills and knowledge required to provide cashiering service of a Front Office
personnel.

B. Learning Activities
LO 1. Prepare guest folio
Learning Content Methods Presentation Practice Feedback Resources Time
1. Folio Modular Self-paced The trainee Answer Self- Compare answer CBLM on 30
preparation reads check 7.1-1 to the Answer Provide minutes
Information Folio Key 7.1-1 Folio Cashiering
Sheet 7.1-1 Service
Preparation Preparation
Folio
Preparation
1 hour
Oral
Discussion The Trainer Trainer asks Trainer
Question
discusses Folio questions compares
Preparation with model
using Oral answers using
answer 7.1-1
Question with Oral Question
model answer with model
answer

Demonstration/Role The trainer Perform Task Assess output 4 hours


Task Sheet
Play demonstrates Sheet 7.1-1 using
Folio Folio Performance 7.1-1 Folio
Preparation Preparation Criteria Preparation
Checklist 7.1-1

LO 2. Collect cash, cash equivalents or non-cash transactions

Learning Content Methods Presentation Practice Feedback Resources Time


1. Bill Settlement Modular Self-paced The trainee Answer Self- Compare answer CBLM on 30
reads check 7.2-1 to the Answer Provide minutes
Information Bill Settlement Key 7.2-1 Bill Cashiering
Sheet 7.2-1 Service
Settlement
Bill Settlement
Oral 1 hour
Discussion The Trainer Trainer asks Trainer Question
discusses Bill questions compares with model
Settlement using Oral answers using answer 7.2-1
Question with Oral Question
model answer with model
answer

Demonstration / Role The trainer Perform Job Performance Job Sheet 5 hours
play demonstrates Sheet 7.2-1 Criteria 7.2-1 Bill
Bill Settlement Checklist 7.2-1 Settlement
Bill Settlement

C. Teacher’s Reflection

PREPARED BY:

Rommel A. Libria
Trainer / Assessor

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