Prathyusha Karur

Kronos Techno Functional Consultant

Mob No: +91-9880067066 /8050102917

Email:[email protected]

Career Objective

To enhance my working capacities, professional skills, business Efficiencies and to serve my organization in
best possible way with complete determination and commitment.

Professional Summary:

 Working experience on the modules like Kronos WTK 6, 7 & 8 versions.

 Worked on project phases like Requirement Analysis, Design, Build Testing and support &
maintenance and also documented/reviewed all technical specifications.
 Analyzing the requirements and Interact with the Clients and present working as Kronos
Consultant for multiple clients.
 Work on different modules like WTK, Accruals and Interfaces.
 Analyzing the Issues in WTK, Accruals and providing resolutions.
 Developed Interfaces and SSRS Reports for many clients.
 Testing of Kronos Application installed for various Clients.
 Estimating Change requests and delivering the requirement with bare minimum errors
 Provided training and done training documents to Users as it relates to the Company's processes
and practices.
 Providing Payroll support for multiple clients.
 Hands on experience in production support.
 Very good team player and best individual contributor.
 Possess the ability to meet sensitive deadlines, manage time, and assume ownership and take
responsibilities.
 Have used BTCEP, BMC service desk tool & Service Now tool for Incident, Request, Bug and
change management process.
 Providing timely reports to customers with visibility to the tickets, major concerns and service
improvements.
 Organizing Weekly Internal review meetings to discuss on the status of the incidents, Requests,
Change requests & Bug fixes.
 Hands on OIM (Oracle Identity Manager) which is used to store Employees data.
 Hands on Back Office (LMS, ReconNet and Varicant) and JIRA.
 Hands on Pre and Post Maintenance Activities of applications.

Skills, Trainings & Certifications:

Primary Skills Kronos WFC 6.1/6.2/6.3/7/8

Primary Domain Workforce Management Domain
Trained Skills Kronos Timekeeper – Pay rules, Employment Terms,
Device configuration
Accruals - Grants, Limits, policies.
Application – Function access profile, Display profile,
Hyperfind, Generic data access profile, system settings
 WIM - Punch Import, Schedule Import, Bulk attendance
update interface, Person Import, Payroll Export
WDM - Configuring Devices – Software related settings.

Knowledge On Basic SQL and Oracle, Core Java

Employment Summary

Organization Bluetree Consultancy Services Pvt Ltd

Band-Sub band/ Designation Software Engineer
Duration Apr-2015 - Jan 2018

Organization Cognizant
Band-Sub band/ Designation Software Engineer
Duration Feb 2018 – Till Date

Project Experience:

#1 Project name Bekaert Industries Pvt Ltd

Role Team Member
Client Bekaert India
Organization Bluetree Consultancy Services Pvt Ltd
Duration Apr 2015 - June 2015
Environment Workforce Timekeeper 6.3
Description/ Focused on Configuration of Accruals and carried out Unit testing for Configuration
Highlights (Pay policies, Accruals etc.), Interfaces and reports.
Contributions - Configuring Hyperfind queries.
- Preparation and execution of Test Cases – Workforce timekeeper, WIM and
Workflow modules.
- Preparing user manuals – Employee, Manager and HR Manuals.

#2 Project name American Axle

Role Team Member
Client AAM India
Organization Bluetree Consultancy Services Pvt Ltd
Duration July 2015 - Sep 2015
Environment Workforce Timekeeper 6.3
Description/ Focused on Unit testing for Configuration (Pay policies, Accruals etc.), Web and
Highlights terminal Templates.
Contributions - Configuring Hyperfind queries.
- Preparation and execution of Test Cases – Workforce timekeeper, WIM and
Workflow modules.
- Preparing user manuals.

#3 Project name Hospira

Role Team Member
Client Hospira
Organization Bluetree Consultancy Services Pvt Ltd
Duration July 2016 - Dec 2016
Environment Workforce Timekeeper 8.0
Description/ Provided Go-Live support and Focused on Unit testing for Configuration (Pay policies,
Highlights Accruals, Reports etc.), Web and terminal Templates.
Contributions - Configuring Hyperfind queries to obtain the Leave details (location specific)
- Bug fixes in GTOR and Reports.
- Created Interface to extract and Import Leave balances to employees.
- Preparation and execution of Test Cases – Workforce timekeeper, WIM and
Workflow modules.
- Preparing user manuals.

#4 Project name MModal

Role Team Member
Client MModal
Organization Bluetree Consultancy Services Pvt Ltd
Duration Jun 2017 - Aug 2017
Environment Workforce Timekeeper 8.0
Description/ Focused on Unit testing for Configuration (Pay policies, Accruals, Reports etc.), Web
Highlights and terminal Templates.
Contributions - Configuring Hyperfind queries.
- Created a Custom report to obtain Punch details for the employees.
- Preparation and execution of Test Cases – Workforce timekeeper, WIM and
Workflow modules.
- Preparing user manuals.

#5 Client name Family Dollar

Role Team Member
Client Family Dollar
Organization Cognizant Technology Solutions
Duration Mar 2018 – till date
Environment Kronos WTK 6
Description Currently working as L2 Support and Providing Functional, technical, Payroll Support
for all applications
Contributions - Configuring Hyperfind queries.
- Created a Custom report to obtain Punch details for the employees.
- Preparation and execution of Test Cases – Workforce timekeeper, WIM and
Workflow modules.
- Preparing user manuals.
- Resolving the issues based on the priority of Tickets in tool and E-mails
raised by Users.
- Continuously learning on Customer Service Improvements.

Support Experience:

#1 Client name First Source Solutions

Role Technical and Functional Consultant
Client First source Solutions
Organization Bluetree Consultancy Services Pvt Ltd
Environment Kronos WTK 7.0
Description Worked as Go-Live & L2 Support and Providing Functional, technical, Payroll Support
for India, US, UK and Philippines
Contributions - Resolving the issues based on the priority of Tickets using the BTCEP tool and
E-mails raised by Users.
- Direct interaction with customers, gathering requirement from Users for
change request, analyzing Bugs and assigning to developer team.
- Interacting with Client and Team members for Completion of Change
request, Bug fix on time.
- Providing timely reports to customers with visibility to the tickets, major
concerns and service improvements.
- Preparation and Execution of Test Cases for Change requests.
- Preparing user manuals.
- Created Interfaces on
 Shift upload Interface
 Sacrifice Off Pay code Interface
 Person Import Bug fixes
 Punch Import Bug fixes
 ACD Paycode Upload Interface
 NT Pay code upload Interface
- Analyzing the Issues in WTK, Accruals, Punches, Paycodes and providing
resolutions.
- Continuously learning on Customer Service Improvements.

#2 Client name Cummins Inc.

Role Technical and functional support consultant
Client Cummins Business Services
Organization Bluetree Consultancy Services Pvt Ltd
Environment Offline Support - Kronos WTK 6.1
Description Worked as L2 Support and Providing Functional, technical, Payroll Support for Pune.
Contributions - Resolving the issues based on the priority of Tickets.
- Categorize the ticket into bug, change request, service request.
- For any change request/Bug follow the required process like Impact analysis,
documentations etc.
- Preparation and Execution of Test Cases for Change request.
- Update weekly status in Staff meeting
- Providing Payroll Support – twice every month
- Created below Interfaces to automate the Payroll process-
 Absent pay code Interface
 Payroll Interfaces
 Auto Approval Interface

#3 Client name International Paper APPM LTD

Role Technical and Functional Consultant
Client IPAPER
Organization Bluetree Consultancy Services Pvt Ltd
Environment Kronos WTK 6.3
Description Worked as L2 Support and Providing Functional, technical, Payroll Support for India.
Contributions - Resolving the issues based on the priority of Tickets using the BTCEP tool and
E-mails raised by Users.
- Direct interaction with customers, gathering requirement from Users for
change request, analyzing Bugs and assigning to developer team.
- Interacting with Client and Team members for Completion of Change
request, Bug fix on time.
- Providing timely reports to customers with visibility to the tickets, major
concerns and service improvements.
- Preparation and Execution of Test Cases for Change requests.
- Preparing user manuals.
- Analyzing the Issues in WTK, Accruals and providing resolutions
- Providing Payroll Support.
- Created Comp Off policies, Bonus and Deduction changes, Leave Import
Interface changes, Attendance Import Bug fixes, Person Import bug fix.
- Created Arrear Interface to provide Historical edit details for the employees
& On Premise Genie to check whether employees working status.
- Continuously learning on Customer Service Improvements.

#4 Client name DRL

Role Technical and Functional Consultant
Client DRL- Across India
Organization Bluetree Consultancy Services Pvt Ltd
Environment Offsite Support - Kronos WTK 6.2
Description Worked as L2 Support and Providing Functional, technical, Payroll Support for CTO,
FTO & Aurigene Units of DRL - India
Contributions - Resolving the issues based on the priority of Tickets using the tool SAP-
Solution Manager and E-mails raised by Users.
- Direct interaction with customers, gathering requirement from Users for
change request, analyzing Bugs and assigning to developer team.
- Interacting with Client and Team members for Completion of Change
request, Bug fix on time.
- Providing timely reports to customers with visibility to the tickets, major
concerns and service improvements.
- Knowledge in WIM - Integration of Kronos with other system like HRMS
(SAP), punching systems (Honeywell-BMS).
- Preparation and Execution of Test Cases for Change requests.
- Preparing user manuals.
- Analyzing the Issues in WTK, Accruals and providing resolutions
- Providing Payroll Support.
- Providing support for Custom Java application – Used for Punch Import from
Honeywell (BMS) to Kronos.
- Aiming to Automate Payroll across DRL-India and Integrate SAP, Kronos and
BMS system.
- Analyze Kronos related software issues like Java issue/version update, Adobe
flash player updates, IE Setting issues, Network related issues, Password
related issues etc.
- Continuously learning on Latest release and new updates in WTK.

#5 Client name SAB Miller

Role Technical and Functional Consultant
Client SABMiller
Organization Bluetree Consultancy Services Pvt Ltd
Environment Kronos WTK 6.3
Description Worked as Go-Live & L2 Support and Providing Functional, technical, Payroll Support
for India, US and Philippines
Contributions - Resolving the issues based on the priority of Tickets using the BTCEP tool and
E-mails raised by Users.
- Direct interaction with customers, gathering requirement from Users for
change request, analyzing Bugs and assigning to developer team.
- Interacting with Client and Team members for Completion of Change
request, Bug fix on time.
- Providing timely reports to customers with visibility to the tickets, major
concerns and service improvements.
- Preparation and Execution of Test Cases for Change request.
- Preparing user manuals.
- Analyzing the Issues in WTK, Accruals and providing resolutions
- Created a report to provide shift details.
- Created Workforce Genie to provide employee details
- Created Interface to import punches from Controllers into Kronos
- Analyze Kronos related software issues like Java issue/version update, IE
Setting issues, Password related issues etc.
- Continuously learning on Customer Service Improvements.

#6 Client name Kennametal

Role Technical and Functional Consultant
Client Kennametal
Organization Bluetree Consultancy Services Pvt Ltd
Environment Kronos WTK 8.0
Description Worked as Go-Live & L2 Support and Providing Functional, technical, Payroll Support
for India, US and Philippines
Contributions - Resolving the issues based on the priority of Tickets using the BTCEP tool and
E-mails raised by Users.
- Direct interaction with customers, gathering requirement from Users for
change request, analyzing Bugs and assigning to developer team.
- Interacting with Client and Team members for Completion of Change
request, Bug fix on time.
- Providing timely reports to customers with visibility to the tickets, major
concerns and service improvements.
- Preparation and Execution of Test Cases for Change request.
- Preparing user manuals.
- Analyzing the Issues in WTK, Accruals and providing resolutions
- Created a report to provide shift details.
- Created Workforce Genie to provide employee details
- Created Interface to import punches from Controllers into Kronos
- Analyze Kronos related software issues like Java issue/version update, IE
Setting issues, Password related issues etc.
- Continuously learning on Customer Service Improvements.

#7 Client name Applied Materials (AMAT) - All US and Regions

Role Technical and Functional Consultant
Client AMAT
Organization Bluetree Consultancy Services Pvt Ltd
Environment Kronos WTK 6.2/7.0.8
Description Currently working as L2 Support and Providing Functional, technical, Payroll Support
for all regions (US, France, Germany, China, Netherlands, Italy, Ireland, Austria,
Belgium, Switzerland and UK)
Contributions - Resolving the issues based on the priority of Tickets using the SNOW tool
and E-mails raised by Users.
- Direct interaction with customers, gathering requirement from Users for
change request, analyzing Bugs and working on it as per the process.
- Interacting with Client for Completion of Projects, Change request and Bug
fix on time.
- Providing timely reports to customers with visibility to the tickets, major
concerns and service improvements.
- Preparation and Execution of Test Cases for Change request.
- Preparing user manuals and weekly calls on the ticket status.
- Analyzing the Issues in WTK, Accruals and providing resolutions
- Created an Interface to provide all Leave and OT status details.
- Created Workforce Genie to provide employee details
- Created an Interface to display the employee first Social Working Date.
- Created a Genie to display the Leave balances for all Active/Inactive
employees.
- Analyze Kronos related software issues like Java issue/version update, IE
Setting issues, Password related issues etc.
- Continuously learning on Customer Service Improvements.

Education

Degree Institute University Year of Passing

BE- CSE BITM college of Engineering Visvesvaraya technological University 2012

Personal Details

Name Prathyusha Karur

DOB 11/06/1990
Marital Status Single
Current Location Bangalore
Languages known English, Hindi, Kannada and Telugu
State, Nationality Karnataka, Indian
Contact Number +91-9880067066
Email [email protected]

Declaration:
I do here by confirm that the information given in this form is true and verifiable at any point of time.

Place: Bangalore Prathyusha Karur