Central Board of Secondary Education

A Handbook of Frequently Asked Questions (FAQs)

in the context of

Secondary School Examination (Class X)

and

Senior School Certificate Examination (Class XII)

Central Board of Secondary Education

Shiksha Kendra, 2 Community Centre, Preet Vihar, Delhi – 110092

Website : www.cbse.nic.in

January 2019

1
 Foreword

With multiple revolution in science and technology, health and paramedical,

agriculture, business and commerce, all occurring simultaneously across the globe,

the developing countries are required keep pace with developments in various fields.

Keeping this in view, India has placed a high priority in the area of human resource

development for providing appropriate responses to various challenges. In this

endeavour, the School Education has to play a vital role to place the developmental

frame of the country on a sound pedestal.

The Central Board of Secondary Education (CBSE) has been endeavouring to ensure

qualitative improvement in school education to meet the educational challenges

through improvement in curriculum, study material, teaching learning strategies and

methods of pupil evaluation. It is our endeavour to ensure that the schools affiliated

with the Board maintain high standards in school education. As on 01.01.2019, there

are 21347 CBSE affiliated schools throughout India and in several foreign countries.

We have been endeavouring that rules and regulations etc., about various

programmes and activities of this Board remain transparent and easily accessible for

the clientele (students, their parents and general public).

Many of the documents of CBSE have been placed on its website www.cbse.nic.in,

the constitution of CBSE at its Headquarters at Delhi and the Regional Offices

continue to provide requisite informational inputs to the queries of students and others.

As regards various queries about the examination system of CBSE, this Board has

proposed a compendium of “Frequently Asked Questions” (FAQs) in the context of

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 (i) Secondary School Certificate Examination, and

(ii) Senior School Certificate Examination.

The idea behind preparation of the documents is that whosoever needs information

about the Examination System of CBSE, it is readily available to him/her. They may

not be required to cull out information from detailed Examination Bye-laws of CBSE

and circulars etc.

I am sure that this Handbook will prove useful for the students, parents, educational

planners and administrators, CBSE affiliated schools, constituents of the Board and

general public. We will place this document on our website to facilitate its

dissemination.

I appreciate the efforts made by Dr. Sanyam Bhardwaj, Controller of Examinations

and Mrs. Kavita Vazirani, Deputy Secretary, CBSE in constitution of the Handbook.

Comments and suggestions about this documents are welcome.

Anita Karwal
January 2019 Chairperson, CBSE

3
 Preface

A human being is a positive asset and a precious national resource which needs to be

cherished, nurtured and developed with tendemess and care, coupled with dynamism.

Each individual’s growth presents a different range of problems, requirements and

challenges, the responses to which needs to be provided by catalytic action of

Education which needs to be planned meticulously and executed with great ingenuity.

As a result of planning and implementation of large scale school education programs

by the Central Government and the State Governments, the country has witnessed

exponential growth of students pursuing school education.

The educational programms at all stages of school education culminate into

assessment of students in various ways and certification. The educational programms

are required to ensure that a student undergoing and completing school education

programms becomes a good individual and a useful member of the society.

The National Policy on Education (NPE 1986/1992) has suggested certain imperatives

in the evaluation process and examination reform.

Some of the imperatives suggested by NPE are as follows:

 Assessment of students as an integral part of teaching and learning should

ensure that it proves to be a valid and reliable measure of student development

and powerful instrument of improving teaching and learning.

 In functional terms, this would mean:

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 i. elimination of excessive element of chance and subjectively

ii. de-emphasis of memorization

iii. effective use of evaluation process by teachers, students and parents.

iv. improvement in the conduct of examinations

v. use of Grades in place of marks

The Central Board of Secondary Education (CBSE) places “Quality Assurance in

School Education” on the top of its Agenda right from affiliation of schools to the

teaching-learning strategies and assessment and certification of students. The

increasing growth of CBSE schools in various States of India and in several foreign

countries is a testimony to this observation. The products of the CBSE affiliated

schools are appreciated in the national and international arena, particularly in the field

of higher education. It is all due to untiring dedication of staff and faculty in the schools

and in the constituents of CBSE.

The CBSE conducts the two following external examinations:

I. Secondary School Examination

II. Senior School Certificate Examination

The CBSE has made on elaborate framework for planning, conducting, monitoring and

certification in respect of the external school education examinations being conducted

by it annually. It has well documented Examination Bye-laws incorporating detailed

information about admission to schools, admission to examinations, requirements for

registration of candidates (both regular and private), examination fees, facilities for

differently abled students, fixation of examination centres, scheme of examinations

5
and certification, improvement of performance, paper setting, marking scheme, award

of marks/grades, certificates, merit scholarship for single girl child and equivalence of

examinations etc. The Examination Bye-laws of CBSE have been placed on its

website www.cbse.nic.in for easy access.

The students, parents and general public make queries quite often about the

examination system of CBSE. It may sometimes be difficult for them to cull out

required information from the documents of the Board placed on its website. The

constituents of CBSE and its affiliated schools have been responding to the queries of

the students, parents etc., about the examination system. It has been felt for quite

sometime that it would be in the fitness of things of a compendium of “Frequently

Asked Questions” about the examination system of CBSE is prepared and

disseminated widely through the print and the non-print modes. In order to respond to

felt need, the department of evaluation of the CBSE has developed a document on

the Frequently Asked Questions about its examinations. We are pleased to put the

document in the hand of our valued clientele and others.

We invite comments and suggestions on the context and usefulness of this Handbook.

Dr. Sanyam Bhardwaj

Controller of Examinations
Central Board of Secondary Education
January 2019

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 CONTENT

Section No. Content Page No.(s)

I Central Board of Secondary Education (CBSE): 09

Brief Introduction

II Admission in CBSE affiliated schools 10-12

III Admission to Examinations of CBSE 13-26

IV Process regarding payment of fees by candidates 27-31

for Admission to the Secondary School Examination

course and the Senior School Certificate

Examination course

V Fixation of examination centres for CBSE 32-36

examinations and allied matters

VI Use of Unfair Means by candidates in examinations 37-38

their nature and punishment

VII Scheme of Examination of CBSE 39-46

VIII Certificates issued by CBSE 47-49

IX Merit Scholarship accorded by CBSE to single girl 50

child

X Equivalence of Certificates of the Boards of school 51

education

XI Verification of Marks/ Grades, Providing copy of 52

Answer Books and Re-evaluation

XII Exemptions/ Concessions to Persons with 53-65

Benchmark Disabilities for Classes X and XII

Examinations conducted by CBSE

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XIII Rates of Fee charged by CBSE for 66

documents/verification of result

XIV Matters for which requests are to be sent to the 67-69

Regional Offices of CBSE

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 Section – I

Central Board of Secondary Education (CBSE): Brief Introduction

Q.1 What is CBSE?

Ans. The Central Board of Secondary Education (CBSE) is an Autonomous Body set

up by the Government of India, Ministry of Human Resource Development

(MHRD), (previously Ministry of Education), in the year 1929. The CBSE is a

national level Board of school education having authority to affiliate schools for

school education, conducting the Secondary School Examination and the Senior

School Certificate Examination, and award of certificates. The certificates

awarded by CBSE are recognized for higher studies as well as for employment.

Q.2 Upto which level of school education the CBSE has authority to affiliate schools?

Ans. The CBSE has authority to affiliate schools for the entire school education stage

right from Primary to the Senior Secondary stage.

Q. 3 What is the special area where schools can be affiliated by CBSE?

Ans. The CBSE has authority to affiliate schools at the pan-India level as well as the

schools located in foreign countries. The position of schools affiliated by CBSE

as on 31.12.2018 is as follows:

CBSE affiliated schools in India - 21038

CBSE affiliated schools in Foreign countries - 225

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 Section – 2

Admission in CBSE affiliated Schools

Q.1 What are the General Conditions for admission of students to a CBSE affiliated

school?

Ans. A student seeking admission to any class in a 'School' will be eligible for

admission to that Class only if he :

(i) has been studying in a School recognised by or affiliated to CBSE or any

other recognised Board of Secondary Education in India;

(ii) has passed qualifying or equivalent qualifying examination making him

eligible for admission to that Class;

(iii) satisfies the requirements of age limits (minimum and maximum) as

determined by the State/U.T. Government and applicable to the place

where the School is located;

(iv) produces:

a) the School Leaving Certificate/Transfer Certificate signed by the Head of

the Institution last attended

b) document(s) in support of his having passed the qualifying or equivalent

qualifying examination

Q. 2 What are the specific Requirements for admission of students to a CBSE affiliated

school?

Ans.

i) Admissions upto Class VIII (i.e. Class VIII and below) is regulated by the rules,

regulations, orders of the State/U.T. Governments applicable to the place where

the School is located.

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ii) Admission to Class IX in a school is open only to such a student who has

passed class VIII examination from an Institution affiliated to CBSE or to any

recognized Board or is recognized by the Education Department of the

Government of the State/U. T. in which such an institution is located

iii) Admission to class X in a school is open only to such a student who:

a) has completed a regular course of study for Class IX from an institution affiliated

to CBSE;

b) has completed a regular course of study for Class IX and has obtained

minimum qualifying marks i.e. 33% from an Institution affiliated to any

recognized Board recognized by the Education Department of the Government

of the State/U. T. in which such an institution is located

c) CBSE shall have the powers to allow change of school for better academic
performance, medical reasons etc. to avoid undue hardship to the candidate(s).
In case of all such admissions the schools would obtain post facto approval of
the Board within one month of admission of the student.
iv) Admission to Class XI in a school is open to such a student who has:

(a) obtained minimum 33% marks at the Secondary School (Class X) examination

conducted by CBSE

(b) has passed an equivalent examination conducted by any other recognized

Board of Secondary Education/Indian University and recognized by CBSE as

equivalent to its secondary school examination.

v) Admission to Class XII in a school is open only to such a student who:

a) has completed a regular course of study for Class XI and has passed class XI

examination from an institution affiliated to CBSE;

b) has completed a regular course of study for class XI and has passed class XI
examination from an institution recognized by/affiliated to any recognized Board
in India can be admitted to a school affiliated to this Board only on the transfer

11
 of the parent(s) or shifting of their families from one place to another, after
procuring from the student the marksheet and the Transfer Certificate duly
countersigned by the Educational Authorities of the Board concerned.
c) Chairman, CBSE shall have the powers to allow change of school for better
academic performance, medical reasons etc. to avoid undue hardship to the
candidate(s). In case of all such admissions the schools would obtain post facto
approval of the Board within one month of admission of the student.

Q. 3 What are the specific Requirements for admission of students to a CBSE affiliated
school who have qualified the earlier class from a school affiliated to
Board/University outside India?

Ans: Students passing qualifying examination from an examining body outside India
will be required to obtain eligibility certificate. For obtaining eligibility certificate
from the Board, the Principal of the School to which admission is being sought
will submit to the Board full details of the case and relevant documents with
his/her own remarks/recommendations. The eligibility certificate will be issued by
the Board only after the Board is satisfied that the course of study undergone and
examination passed is equivalent to the corresponding class of CBSE. Such
students should also satisfy the condition of completing regular course of study
for class IX and XI case of admission to Class X and Class XII respectively.

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 Section - 3

Admission to Examinations of CBSE

Q. 1 What are the academic qualifications for appearing for the Senior School

Certificate(Class XII) examination?

Ans. A candidate for Senior School Certificate Examination should have:

i) passed Class X from CBSE or an equivalent examination conducted by any

recognised Board/ university or an institution recognized by/affiliated to any

recognized Board in India at least two years earlier than the year in which

he/she would take Senior School Certificate (Class XII) Examination:

ii) passed Class XI examination from an institution affiliated to CBSE or an

institution recognized by/affiliated to any recognized Board in India at least

one year earlier than the year in which he would take Senior School

Certificate Examination of the Board.

Q.2 What are the academic qualifications for appearing for the Secondary School

Examination?

Ans. A candidate for Secondary School Examination should have :

a) passed the Middle School examination (Class VIII) of a Board or of an

affiliated/recognized school at least two years earlier than the year in which

he would take Secondary (Class X) examination conducted by CBSE:

b) passed Class IX examination from a school recognized by/affiliated to any

other recognized Board in India at least one year earlier than the year in

which she/he would take the Secondary(Class X) examination conducted

by CBSE.

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Q. 3 What is meant by the term “Regular Candidate” in the context of Admission to

Examinations of CBSE?

Ans. A “Regular Candidate” means a student enrolled in a school, who has pursued

a regular course of study in a school and seeks admission to the Senior School

Certificate/Secondary School Examination of CBSE.

Q. 4 Who is eligible to appear for the Class XII/X examinations?

Ans. The Secondary School Examination and Senior School Certificate Examination

is open to regular candidates who submit his/her duly completed application for

admission for the concerning examination in the manner as prescribed by

CBSE, along with the prescribed fee, forwarded to the CBSE by the Head of

the Institution/School with required information and documents duly certified by

such head.

Q.5 What is meant by the term ‘a regular course of study’ in the context of the Senior

School Certificate Examination and the Secondary School Examination?

Ans. The term "a regular course of study" means at least 75% of attendance in the

Classes held; counted from the day of commencing teaching of Classes XII/X

as the case may be, upto the 1st of the month preceding the month in which

the examination of the Board commences. Candidates taking up subject(s)

involving practicals are required to have put in at least 75% of the total

attendance for practical work in the subject in the laboratory. Heads of

Institutions shall not allow a candidate who has offered subject(s) involving

practicals to take the practical examination(s) unless the candidate fulfils the

attendance requirements.

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Q.6 What is meant by the term ‘a regular course of study’ for students participating

In sports in the context of the Senior School Certificate Examination and the

Secondary School Examination?

Ans. The term "a regular course of study" means at least 60% of attendance in

respect of students participating in Sports at National level organized by

recognized Federations/CBSE/SGFI, the Classes held counted from the day of

commencing teaching Classes XII/X, as the case may be, upto the 1st of the

month preceding the month in which the examination of the Board commences.

Candidates taking up a subject(s) involving practicals shall be required to have

put in at least 60% of the total attendance for practical work in the subject in the

laboratory. Heads of Institutions shall not allow a candidate who has offered

subject(s) involving practicals to take the practical examination(s) unless the

candidate fulfils the attendance requirements.

Q.7 What is meant by the term ‘a regular course of study’ in respect of Fail

candidates in the context of the Senior School Certificate Examination and the

Secondary School Examination?

Ans. A candidate who had failed in the same examination in the preceding year and

rejoins Classes XII/X is required to put in 75% of attendance calculated on the

possible attendance from the 1st of the month following the publication of the

results of that examination by the School/Board upto the 1st of the month

preceding the month in which the examination of CBSE commences.

Q.8 What is meant by the term ‘a regular course of study’ for students participating

in sports in the context of the Senior School Certificate Examination and the

Secondary School Examination and had failed in the preceding year?

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Ans. A candidate participating in Sports at National level organized by recognized
Federations/CBSE/SGFI who had failed in the same examination in the
preceding year and rejoins Classes XII/X will be required to put in 60% of
attendance in calculated on the possible attendance from the 1st of the month
following the publication of the results of that examination by the School/ Board
upto the 1st of the month preceding the month in which the examination of
CBSE commences.

Q.9 How will the attendance of students coming from other institutions be
calculated?
Ans. In the case of migration from other institutions, attendance at the

institution/school recognised by the Education Department of the

State/Union Territory from which the candidate migrates will be taken into

account in calculating the required percentage of attendance.

Q. 10 What are the requirements of attendance in the subjects of Internal Assessment

in the context of the Senior School Certificate Examination and the Secondary

School Examination?

Ans. In the internal assessment, a student from a school affiliated to the Board will

be eligible to take the Senior School Certificate Examination or the Secondary

School Examination conducted by CBSE only when he/she has completed 75%

of attendance counted from the opening of class XII/X upto the first of the month

preceding the month in which the examination commences.

Q. 11 What are the requirements of attendance in the subjects of Internal Assessment

for students participating In sports in the context of the Senior School Certificate

Examination and the Secondary School Examination?

Ans. In respect of students participating in Sports at National level organized by

recognized Federations/CBSE/SGFI a student from a school affiliated to the

Board will be eligible to take the Senior School Certificate Examination or the

16
 Secondary School Examination conducted by CBSE only when he/she has

completed 60% of attendance counted from the opening of class XII upto the

first of the month preceding the month in which the examination commences in

internal assessment.

Q. 12 Does CBSE grant exemptions from study of subjects under WE/ Art Education/

Health and Physical Education to a candidate on medical grounds for appearing

at the Senior School Certificate Examinations and Secondary School

Examination?

Ans. Exemption from study of subjects under W.E/Art Education/Health and Physical

Education may be granted to a candidate on medical grounds appearing for the

Senior School Certificate Examination or Secondary School Examination

conducted by the CBSE provided the application is supported by a certificate

given by a registered medical officer of the rank not below that of Assistant

Surgeon and forwarded by the Head of the School with his/her

recommendations.

Q. 13 Are there provisions for condonation of shortage of attendance?

Ans. Yes. Chairman of CBSE has the powers to condone shortage of attendances.

Q. 14 What is the process for condonation of shortage of attendance?

Ans. The process for condonation of shortage of attendance is as follows:

i) Head of the Institution shall report all cases whose attendance falls below the

prescribed percentage of attendance i.e. 75%/60%, as the case may be, to the

Regional Officer concerned either with the recommendation or with valid

reasons for not recommending the condonation of attendance. The Head of

the school in his letter requesting for condonation of shortage in attendance,

has to give:

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 (a) maximum possible attendance by a student counted from the day of

commencing teaching of Classes XII/X(beginning of the session) upto the

1st of the month preceding the month in which the examination of the Board

commences,

(b) attendance by the candidate in question during the aforesaid period; and

(c) percentage of attendance of the candidate during the aforesaid period.

Q. 15 What are the valid reasons for recommending the cases of candidates with

attendance less than the prescribed percentage?

Ans. Following may be considered valid reasons for recommending the cases of the

candidates with attendance less than the prescribed percentage:

(a) prolonged illness;

(b) loss of father/mother or some other such incident leading to his absence

from the school and meriting special consideration;

(c) any other reason of similar serious nature.

(d) Authorised participation in sponsored tournaments and sports meets of

not less than inter-school level and at NCC/NSS camps including, the

days of journeys for such participation shall be counted as full

attendance; and

(e) Authorised participation in Sports at National level organized by

recognized Federations/CBSE/SGFI.

Q.16 Does the Principal of the affiliated school have power to detain eligible

candidates from appearing at CBSE’s examination?

Ans. No. In no case the Heads of affiliated schools can detain eligible candidates

from appearing at the examination except in the case of shortage of attendance

of the student

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Q.17 Is there provision of reappearing in the Senior School Certificate Examination

of CBSE with Skill subjects for a candidate who has already passed the

examination?

Ans. Yes. The Senior School Certificate Examination is open to such regular

candidates who have passed equivalent Examination from CBSE and will

reappear with the skill subjects.

Q.18 Are there provisions for candidates to appear in CBSE Examinations as Private

Candidate?

Ans. Yes. A “Private Candidate” means a person who is not a Regular Candidate

but under the provisions of CBSE Examination Bye-laws is allowed to

undertake and/ or appear in the CBSE’s Secondary/ Senior School Certificate

Examination.

Q.19 Who are the persons eligible to appear as “Private Candidate” at the All India

Senior School Certificate (Class XII) Examination?

Ans. Following categories of candidates are eligible to appear as “Private

Candidates” at the All India Senior School Certificate (Class XII) Examination:

i) Candidate whose result has been declared as FAIL at the All India Senior
School Certificate Examination (Class XII).

ii) Teacher serving in educational institution affiliated to the Board and has
qualified Class X or an equivalent examination from any recognized
Board atleast two years earlier than the year in which will appear for
Class XII examination

iii) Candidate who had completed regular course of studies and had been
allotted Roll No. for appearing at AISSCE examination but could not

19
 appear for the Class XII examination due to medical reasons except
shortage of attendance

iv) Only such Candidate who has passed the examination of the CBSE in
previous year can apply in succeeding year for improving his/her
performance in one or more subjects in which he/she had appeared in
the previous year

v) Candidate who has passed CBSE’s examination can apply for an

Additional subject within 06 years of passing the examination. However,
candidate cannot apply for a subject involving practical work.

Q.20 Who are the persons eligible to appear as “Private Candidates” at the Delhi

Senior School Certificate (Class XII) Examination?

Ans. Following categories of candidates are eligible to appear as “Private

Candidates” at the Delhi Senior School Certificate (Class XII) Examination:

i) Candidate who has been declared as FAIL at the Delhi Senior School
Certificate Examination(Class XII)

ii) Teacher serving in educational institution affiliated to the Board and has
qualified Class X or an equivalent examination from any recognized Board
atleast 02 years’ earlier than the year in which will be appearing for the
examination.

iii) Regular candidate who had completed regular course of studies and had
been allotted Roll No. for appearing for the Class XII examination but could
not appear at the Annual Examination due to medical reasons except
shortage of attendance

iv) Women candidate who is a bonafide resident of the National Capital

Territory of Delhi and has qualified Class X or an equivalent examination
from any recognized Board atleast 02 years’ earlier than the year in which
will be appearing for the examination and satisfy the following additional
conditions:-
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 (a) that she has privately pursued the prescribed course of study under
proper guidance; and

(b) that she is unable to join a Senior Secondary School affiliated to the
Board or there are such other reasons compelling her to appear at the
examination as a private candidate

v) Physically Handicapped student who has qualified Class X or an equivalent

examination from any recognized Board atleast 02 years’ earlier than the
year in which will be appearing for the examination on producing reasonable
evidence of having difficulty to attend normal institutions in the subjects not
involving practical training/examination. Medical certificate in this regard be
sent to the concerned Regional Office.

vi) Only such Candidate who has passed the examination of the CBSE in
previous year can apply in succeeding year for improving his/her
performance in one or more subjects in which he/she had appeared in the
previous year

vii) Candidate who has passed CBSE’s examination can apply for an Additional
subject within 06 years of passing the examination. However, candidate
cannot apply for a subject involving practical work.

Q.21 Who are the persons eligible to appear as “Private Candidates” at the All India

Secondary School (Class X) Examination?

Ans. Following categories of candidates are eligible to appear as “Private

Candidates” at the All India Secondary School (Class X) Examination:

i) Full subject (5/6 SUBJECTS) Candidate who has been declared as FAIL at

the All India Secondary Examination

ii) Teacher serving in educational institution affiliated to CBSE

iii) Candidate who had completed regular course of studies and had been

allotted Roll No. for appearing at the examination but could not appear for

21
 the Class X examination due to medical reasons except shortage of

attendance

iv) Only such Candidate who has passed the examination of the CBSE in

previous year can apply in succeeding year for improving his/her

performance in one or more subjects in which he/she had appeared in the

previous year

v) Candidate who has passed CBSE’s examination can apply for an Additional

subject within 06 years of passing the examination. However, candidate

cannot apply for a subject involving practical work.

Q.22 Who are the persons eligible to appear as “Private Candidates” at the Delhi

Secondary School (Class X) Examination?

Ans. Following categories of candidates are eligible to appear as “Private

Candidates” at the Delhi Secondary School (Class X) Examination:

i) FULL SUBJECT (5/6 SUBJECTS) Candidate who has been declared as

FAIL at the Delhi Secondary Examination (Class X)

ii) Teacher serving in educational institution affiliated to CBSE

iii) Candidate who had completed regular course of studies and had been

allotted Roll No. for appearing at the examination but could not appear for

the Class X examination due to medical reasons except shortage of

attendance

iv) Women candidate who is a bonafide resident of the National Capital

Territory of Delhi and has attained the age for appearing in Class X.

(a) if would have appeared through a school as a regular candidate; OR

(b) one year after passing Class IX and two years after passing Class

VIII as a regular candidate AND

22
 (c) satisfy the following additional conditions:-

(A) that she has privately pursued the prescribed course of study

under proper guidance; and

(B) that she is unable to join a Secondary School affiliated to the

Board or there are such other reasons compelling her to appear at

the examination as a private candidate.

Note: Women candidate applying under this category cannot take

subjects involving practical component. However they may opt for

Home Science with practical.

v) Physically Handicapped student on producing reasonable evidence of

having difficulty to attend normal institutions in the subjects not involving

practical training/examination. Medical certificate in this regard be sent to

the concerned Regional Office

vi) Only such Candidate who has passed the examination of the CBSE in

previous year can apply in succeeding year for improving his/her

performance in one or more subjects in which he/she had appeared in the

previous year

vii) Candidate who has passed CBSE’s examination can apply for an Additional

subject within 06 years of passing the examination. However, candidate

cannot apply for a subject involving practical work.

Q.23 When can the Private candidate appear for the Senior School Certificate

Examination and Secondary School Examination?

Ans. A Private candidate is eligible to reappear only at the subsequent examination

held in March next year in all the subjects in which he/she had appeared.

Q. 24 What will be the syllabus in which Private candidate will have to appear?

23
Ans. A private candidate will have to appear in the syllabus and text books as

prescribed for the examination of the year in which he will reappear.

Q. 25 Can a candidate appear for Improvement of Performance and Additional

subject together?

Ans. A candidate cannot appear for Improvement of Performance and Additional

subject together.

Q.26 What is the procedure for submission of Application as Private Candidate for

the Senior School Certificate Examination and Secondary School Examination?

Ans. A private candidate must submit an application together with the prescribed fee

to the CBSE in the format as decided by CBSE from time to time.

Q.27 Which categories of students are granted exemption from Examination in the

Third language?

Ans. Following categories of students are granted exemption from studying third

language(upto Class VIII):

(a) foreign nationals studying in schools affiliated to the Board;

(b) wards of Indian nationals admitted to class IX after a minimum of two years

of stay abroad;

(c) students admitted to class IX from school affiliated to State Boards, where

only two language formula is in vogue;

(d) Candidates with disabilities as defined in the Rights of Persons with

Benchmark Disabilities, 2018.

Q.28 What are the exemptions to candidates with disabilities?

Ans. Persons with Benchmark Disabilities are extended Exemptions/concessions as

listed in Circulars dated 26.9.2018 and 29.11.2018

24
Q.29 What are the cases in which a scribe may be allowed to candidates with

disabilities?

Ans. Scribe is allowed in the following cases:

(a) To a candidate with disabilities defined in the THE RIGHT OF PERSONS

WITH DISABILITIES, 2016;

(b) on sudden illness rendering the candidate unable to write as certified by

a Medical Officer of the rank not lower than Assistant Surgeon;

(c) in the case of an accident rendering the candidate unable to write the

examination as certified by a Medical Officer of the rank not lower than

Assistant Surgeon.

Q.30 What are the criteria for appointment of scribe and qualifications of a scribe?

Ans. Criteria for appointment of scribe and qualifications of a scribe are as listed in

Circulars dated 26.9.2018 and 29.11.2018

Q.31 What are the provisions for change of subject?

Ans. Provisions for change of subject are as under:

(i) Change of subject(s) in class XI may be allowed by the Head of the School

but not later than 31st of October of that academic session.

(ii) No candidate shall be permitted to change his subject of study after passing

class IX or XI as the case may be.

(iii) The candidate shall not offer a subject in class X and XII which he has not

studied and passed in class IX and XI respectively.

(iv) Notwithstanding anything contained in (ii) and (iii) above the Chairman

CBSE shall have the powers to allow a change in subject(s) in class X/XII,

as the case may be, to avoid undue hardship to the candidate provided

such a request for change is made before 15th July.

25
Q.32 What are the requirements for submission of migration certificate by Private/

Teacher candidates for Senior School Certificate Examination?

Ans. The candidates who have passed the Secondary or equivalent examination

from other recognized Boards/Universities will be required to submit to the

concerned Regional Office of CBSE Migration Certificate from the concerned

Board/University. However, in case a Migration Certificate is not received fifteen

days before commencement of the examination, the candidature of the

candidate shall be cancelled and admit card for appearance at the examination

shall not be issued by the CBSE.

26
 Section-4

Submission of application form and payment of fees for Admission to the Senior

School Certificate Examination and Secondary School Examination of CBSE.

Q.1 What is mode of submission of applications for admission to the Secondary

School and Senior School Certificate examinations by a Regular student?

Ans. A Regular student’s application form for the examinations to be conducted by

the Board, in the form of List of Candidates, is sent by the Head of the school

to which he/she belongs, complete in all respects and with required certificates

and fees.

Q. 2 What is the mode of payment of fees?

Ans. Regular students have to deposit the prescribed fee in their respective school.

The school remits the fee collectively to the CBSE in the mode decided from

time to time.

Q.3 Does CBSE have provision of holding over examination fee?

Ans. Yes. CBSE has provision of holding over examination fee.

Q. 4 What is the provision for holding over fees paid by a candidate?

Ans.

i) A candidate who was prevented from taking the examination on account of his

illness shall produce within 15 days of commencement of the examination a

medical certificate showing that his absence from the examination was due to

his illness

ii) In case a candidate could not appear for the examination on account of any

cause, other than medical, a satisfactory documentary evidence proving that

27
 his absence was due to circumstances beyond his control giving full particulars

of the same to the satisfaction of the Chairman, CBSE be produced within 15

days of commencement of the examination.

Q.5 Under which conditions a Private candidate shall not be eligible for holding over

or refund of examination fee?

Ans. A candidate who fails to pass the examination or is unable to present himself
at the whole or part of the examination shall not be entitled to holding over or
refund of fee.

Q. 6 For how many years/examinations can the fees be held over?

Ans. Fees can be held over for next examination. Fees once held over for the next

examination can be continued to be held over under similar circumstances for

the year following the next, but in no case for more than two consecutive years.

Q. 7 Can the held over fees be refunded?

Ans. Fees once held over will in no case be refunded.

Q.8 Does CBSE has provision for refund of examination fee?

Ans. Yes. CBSE has provision for refund of examination fee.

Q. 9 Who are eligible for refund of examination fee?

Ans.

i) Candidate who is declared as Ineligible to appear at the examination by the

CBSE; or

ii) whose admission is disallowed on account of shortage of the required

percentage of attendance; or

iii) a candidate who dies before the commencement of the examination.

Q. 10 What is the time period during which request for refund of examination fee

should be sent to CBSE?

28
Ans. Request for refund of examination fee has to be received in the CBSE’s

Regional Office concerned within 03 months of the date of commencement of

the examination.

Q. 11 Who are not eligible for refund of examination fee?

Ans. A candidate, whose form of application for Admission has been rejected on

account of the candidate producing a false certificate or making a false

statement in the application will not be eligible for refund of examination fee.

Q. 12 What is the quantum of refund of fee?

Ans. The fee of may be refunded by the CBSE in full

Q. 13 To whom will the fee be refunded?

Ans To the parent or guardian of the candidate through the Head of the concerned

school.

Q. 14 Is any amount of examination fee deducted while refunding?

Yes An amount of Rs.10/- or as decided from time to time is deducted as incidental

charges in each case while refunding the examination fee.

Q.15 What is mode of submission of applications for admission to the Secondary

School and Senior School Certificate examinations by a Private candidate?

Ans. A Private candidate submits the application form alongwith prescribed fee and

certificates in the manner as decided by CBSE from time to time.

Q.16 Does CBSE have provision of holding over examination fee of a private

candidate?

Ans. Yes. CBSE has provision of holding over examination fee.

29
Q. 17 What is the provision for holding over fees paid by a Private candidate?

Ans.

i) A candidate who was prevented from taking the examination on account of his

illness shall produce within 15 days of commencement of the examination a

medical certificate showing that his absence from the examination was due to

his illness

ii) In case a candidate could not appear for the examination on account of any

cause, other than medical, a satisfactory documentary evidence proving that

his absence was due to circumstances beyond his control giving full particulars

of the same to the satisfaction of the Chairman, CBSE be produced within 15

days of commencement of the examination.

Q.18 Under which conditions a Private candidate shall not be eligible for holding over

or refund of examination fee?

Ans. A candidate who fails to pass the examination or is unable to present himself

at the whole or part of the examination shall not be entitled to holding over or

refund of fee.

Q. 19 For how many years/examinations can the fees be held over in respect of a

Private candidate?

Ans. Fees can be held over for next examination. Fees once held over for the next

examination can be continued to be held over under similar circumstances for

the year following the next, but in no case for more than two consecutive years.

Q. 20 Can the held over fees be refunded?

Ans. Fees once held over will in no case be refunded.

Q.21 Does CBSE has provision for refund of examination fee?

Ans. Yes. CBSE has provision for refund of examination fee.

30
Q. 22 Who are eligible for refund of examination fee?

Ans.

i) Candidate who is declared as Ineligible to appear at the examination by the

CBSE;

ii) a candidate who dies before the commencement of the examination.

Q. 23 What is the time period during which request for refund of examination fee

should be sent to CBSE by a Private candidate?

Ans. Request for refund of examination fee has to be received in the CBSE’s Regional

Office concerned within 03 months of the date of commencement of the

examination.

Q. 24 Who are not eligible for refund of examination fee?

Ans. A candidate, whose form of application for Admission has been rejected on

account of the candidate producing a false certificate or making a false

statement in the application will not be eligible for refund of examination fee.

Q. 25 What is the quantum of refund of fee?

Ans. The fee of may be refunded by the CBSE in full

Q. 26 To whom will the fee be refunded?

Ans To the parent or guardian of the candidate as filled in the application form.

Q. 27 Is any amount of examination fee deducted while refunding?

Ans. Yes. An amount of Rs.10/- or as decided from time to time is deducted as

incidental charges in each case while refunding the examination fee.

31
 Section - 5

Fixation of Examination Centres for CBSE Examinations and affiliated matters

Q.1 What are the obligations of CBSE affiliated schools to facilitate its

examinations?

Ans. The examinations of the CBSE are held only at the Centres approved by the

CBSE and all the examination papers are administered simultaneously at all

centres as per Indian Standard Time (I.S.T.).

Q.2 What are the general conditions for fixation of Examination Centres for Boards

Examinations of CBSE.

Ans.

(i) Examination centres are fixed in any school after considering the

availability of appropriate facilities like sufficient number of rooms with

ventilation, fan, light and furniture.

(ii) An examination centre is created subject to availability of bank/treasury

facilities for the safe custody of question papers etc. as per requirement

of the Board.

(iii) A bank branch located on the premises of a school that is fixed as an

examination centre is not selected to be the Custodian Bank for that

centre.

Q.3 What are the terms and conditions for fixation of examination centres in the cities

having only one CBSE affiliated school?

Ans.

32
(i) Subject to the fulfilment of required conditions, the affiliated school itself may

be the examination centre, provided:

(a) it presents at least 30 candidates for Class X, if it is affiliated upto the

Secondary stage;

(b) it presents at least 50 candidates for classes X and XII taken together, if

it is affiliated upto + 2 Stage; and

(c) the school should complete two years of its affiliation to the CBSE

(ii) In respect of such schools, the Centre Superintendent and Supervisory Staff is

appointed from among those who are not employees of the School or the Trust

running it. The Centre Superintendent, as far as possible, is not from the same

city.

(iii) Private Schools will be Self - Centres, only if it is not possible to have KVs, JNVs,

Government, Army or PSU schools.

Q.4 What are the terms and conditions for fixation of examination centres in the cities

having multiple CBSE affiliated schools?

Ans.

i) As far as practicable, no school is allowed to have the candidates appearing

for an examination of the CBSE at their own school as an examination

centre.

ii) Independent Schools are fixed as Self - Centres, only if it is not possible to

allot the candidates in other CBSE affiliated schools in the same city.

iii) In case of two or more schools presenting candidates for an examination in

a city, the students are rotated among different centres, avoiding mutual

interchange of students between schools as far as possible.

33
 iv) Schools are fixed as examination centres in rotation after reviews and

assessments, as far as possible.

Q.5 What are the terms and conditions for fixation of Examination Centres in

respect of CBSE affiliated school in Foreign Countries?

Ans.

i) In respect of schools in Foreign Countries, as far as possible, the norms

applicable to examination centres in India, are applicable. However, the

Chairman CBSE is empowered to create an examination centre in a foreign

country keeping in view the number of students, geographical conditions etc.

ii) In respect of private/patrachar candidates appearing from foreign countries,

the examination centres are fixed in Embassies/Chancelleries if no school

exists in that country/city provided the candidate furnishes willingness of the

Embassy/Chancellery to conduct the examination as per CBSE norms.

Q.6 What are the norms for fixation of Examination Centres at Delhi/ New Delhi?

Ans.

i) Normally, an examination centre falls within 10 kms. from the location of the

school.

ii) The examination centres are fixed only in such schools which have

boundary walls where public trespassing is not possible and have enough

furniture.

iii) The examination centres are fixed in schools which have 'pucca' buildings

and the school is not run in tents/sheds etc.

iv) Schools are fixed as examination centres in rotation after reviews and

assessment, as far as possible

34
Q.7 What are the terms and conditions for Change of examination centres for

appearing in the Senior School Certificate Examination or Secondary School

Examination?

Ans.

i) No candidate is allowed to appear from an examination centre to which

he/she has not been allotted.

ii) Change of an examination centre is allowed from one city to another if the

student has joined a school in another city, provided that an application is

made in writing and is duly forwarded by the Head of the Institution to which

a candidate has been admitted.

iii) The change of an examination centre from one city to another city is allowed

to the candidate only in case of transfer/migration of his/her parents. No

change of centre is allowed within one month of the commencement of

examinations.

iv) A candidate who has appeared at an examination centre not allotted to

him/her without prior approval of the CBSE, shall forfeit his/her eligibility for

examination and the Board has the right to declare him/her as 'Not Eligible'

for the concerned examination.

v) A candidate appearing for the first chance Compartmental/Improvement of

Performance Examination for the Senior/Secondary examination conducted

by the CBSE has to appear from a Centre in the same Region from where

he/she had appeared at the main examination. However, in case of transfer

of the parent from one place to another, change of centre is allowed subject

to fulfilment of the following conditions:

35
(a) the parent produces a valid documentary evidence of his/her transfer

from one place to another;

(b) request for change of Examination centre is received one week

before the date of commencement of the examination of the year;

and

(c) change of Examination centre is considered only subject to

availability of question papers at the requested place of centre.

36
 Section - 6

Use of Unfair Means by candidates in Examinations; their Nature and

Punishment

Q.1 What is meant by use of Unfair Means (UFM) by candidates in the context of

examinations conducted by CBSE?

Ans. The term Unfair Means (UFM) stands for Unfair practices adopted by the

candidates in the context of examinations conducted by CBSE.

Q.2 What types of Unfair Means practices are generally used by candidates?

Ans. The types of Unfair Means practices that are generally used by candidates in

the context of CBSE Examinations are as below:

(a) Having in possession any item or article which has been prohibited in
examination centre or may be used for unfair practices including any
stationery item, communication device, accessories, eatable items,
ornaments or any other material or information relevant or not relevant to
the examination in the paper concerned;
(b) Paying/Placing someone else to write examination (impersonation) on
candidate’s behalf or preparing material for copying;
(c) Breaching examination rules or any direction issued by CBSE from time to
time, in connection with the conduct of EXAMINATIONS;
(d) Assisting other candidate to engage in malpractice, giving or receiving
assistance directly or indirectly of any kind or attempting to do so;
(e) Writing questions or answers on any material other than the answer book
given by the Centre Superintendent for writing answers;
(f) Tearing of any page of the answer book or supplementary answer book
etc.;
(g) Contacting or communicating or trying to do so with any person, other than
the Examination Staff, during the examination time in the examination
centre;
(h) Communicating with another candidate or the Assistant Superintendent
directly or indirectly.
(i) Taking away the answer book out of the examination hall/room/centre;
(j) Smuggling out Question Paper or its part or smuggling out answer books/
supplementary answer sheet or part thereof;
(k) Threatening any of the officials connected with the conduct of the
examinations or threatening any of the candidates;
(l) Using or attempting to use any other undesirable method or means in
connection with the examination;
(m) Forceful entry/exit in/from Examination Centre/Hall;
(n) Use or attempted use of any electronic device after entering the
examination centre;

37
 (o) Uploading/sharing any examination related material, correct or wrong, on
social media.
(p) Affixing/uploading of fabricated photograph on the admit card;
(q) Erasing or obliterating any information printed on the ANSWER BOOK(S);
(r) Providing wrong information on the answer sheet;
(s) Having in possession Question papers of previous years;
(t) If a candidate approaches any Authority(ies)/person(s) related to the conduct
of exams soliciting unauthorised privilege(s) in these Examinations.
(u) taking legal course or any other means to influence CBSE for gaining
advantage in their favour, by providing false information

Q.3 What are generally the punishments awarded to the candidates found guilty of

using Unfair Means in the context of Examinations conducted by CBSE?

Ans. The punishments related to the use of Unfair Means are as follows:

(a) may be disqualified by the Board from the examination in that year (i.e.

his/her examination for that year may be cancelled;

(b) may further be debarred from appearing at any examination of the Board for

a period which may extend up to five years; and

(c) in serious cases, may permanently be debarred from taking any

examination of the Board.

Note: The details about use of Unfair Means in the context of CBSE’s

Examinations are maintained in the Examinations Bye-laws of CBSE. These are

available on CBSE’s website www.cbse.nic.in .

38
 Section - 7

Scheme of Examination of CBSE

Q.1 Which external Examinations are conducted by CBSE?

Ans. CBSE conducts external Examinations at the end of Class X and Class XII.

Q.2 What are the general conditions for the Class X/XII external Examinations?

Ans.

i) Class X/Class XII examinations are based on the syllabi as prescribed

by the CBSE for Class X/XII respectively from time to time.

ii) Number of papers, duration of examination and marks for each

subject/paper are as specified in the curriculum for the year.

iii) The Examination is conducted in theory as well as in practical,

depending upon the nature of the subject(s) and the marks/grades

allotted are as prescribed in the curriculum.

iv) Marks/grades are awarded for individual subjects and the aggregate

marks are not given.

Q.3 How CBSE awards Marks/ Grades in the Secondary/Senior School Certificate

Examination?

Ans.

i) Assessment of theory/practical papers in external subjects are in numerical

scores. In addition to numerical scores, the Board indicates grades in the

markssheet issued to the candidates in case of subjects of external

examinations. In case of internal assessment subjects, only grades are

shown.

39
 ii) Letter grades on a nine-point scale are used for subjects of external

examinations.

iii) The grades are derived from scores in case of subjects of external

examination. In case of subjects of internal assessment, they are awarded

by the schools.

iv) The qualifying marks in each subject of external examination is 33%.

v) In a subject involving practical work at the Senior School Certificate

Examination, a candidate has to obtain 33% marks in theory and 33% marks

in practical separately in addition to 33% marks in aggregate in order to

qualify in that subject.

Q. 4 What criteria CBSE uses in award of Grades in external examination at the

end of Class X/XII?

Ans. For awarding the grades the Board puts all the passed students in a rank

order and awards grades as follows:

A-1 Top 1/8th of the passed candidates

A-2 Next 1/8th of the passed candidates

B-1 Next 1/8th of the passed candidates

B-2 Next 1/8th of the passed candidates

C-1 Next 1/8th of the passed candidates

C-2 Next 1/8th of the passed candidates

D-1 Next 1/8th of the passed candidates

D-2 Next 1/8th of the passed candidates

E Failed candidates

40
Q. 5 What is the method of awarding Merit Certificate by CBSE?

Ans. Merit Certificates are awarded in each subject to the top 0.1% of candidates

passing that subject, provided that they have passed the examination as per

the pass criteria of the CBSE.

Q. 6 What is the criteria for awarding Merit Certificates?

Ans. The number of merit certificates in a subject are determined by rounding off the

number of candidates passing the subject to the nearest multiple of thousand.

If the number of candidates passing a subject is less than 500, no merit

certificate is issued. In the matter of a tie, if one student gets a merit certificate,

all candidates getting that score get the merit certificate.

Q. 7 What are the subjects in which CBSE conducts external examination for the

Secondary and Senior School Certificate Examinations?

Ans. CBSE conducts examination in all subjects listed in the syllabi except General

Studies, Work Experience, Health and Physical Education, which are assessed

internally by the concerned Schools.

Q. 8 How do a candidate knows about the maximum marks and time allowed for a

particular subject?

Ans. In all subjects examined by the CBSE, a student is given question paper

carrying maximum marks and time allowed as indicated in the curriculum.

However, in subjects requiring practical examination, there will be a theory

paper and a practical examination as required in the syllabi and courses.

Q.9 How is the record maintained for subjects of internal assessment?

Ans. In Work Experience, General Studies and Health and Physical Education, the

schools maintain cumulative records of students periodical achievements and

41
 progress during the year. These records are subject to the scrutiny of the CBSE

as and when deemed fit.

Q.10 Is there any provision in the Scheme of Examinations of CBSE for granting

exemption in Work Experience and Health and Physical Education?

Ans. A candidate from a recognized school, who has some physical deformity or is

otherwise unable to take part in Work Experience and Health and Physical

Education, is granted exemption on the recommendations of the Head of the

Institution, supported by medical certificate from a Medical Officer of the rank

not below an Assistant Surgeon.

Q.11 What is the Pass Criteria for the Senior School Certificate Examination?

Ans.

i) A candidate is eligible to get the Pass Certificate of the CBSE , if he/she

gets a grade higher than E in all subjects of internal assessment unless

he/she is exempted. Failing this, result of the external examination will be

withheld but not for a period of more than one year.

ii) In order to be declared as having passed the examination, a candidate has

to obtain a grade higher than E (i.e. atleast 33% marks) in all the five

subjects of external examination in the main or at the compartmental

examinations. The pass marks in each subject of external examination is

33%. In case of a subject involving practical work, a candidate has to obtain

33% marks in theory and 33% marks in practical separately in addition to

33% marks in aggregate in order to qualify in that subject.

iii) No overall division/distinction/aggregate shall be awarded.

42
iv) In case of additional subject following criteria shall be adopted:

a) A language offered as an additional subject replaces a language in the event

of a candidate failing in the same provided after replacement the candidate

has English/Hindi as one of the languages.

b) An elective subject offered as an additional subject replaces one of the

elective subjects offered by the candidate. It may also replace a language

provided after replacement the candidate has English/Hindi as one of the

languages.

c) Additional language offered at elective level replaces an elective subject

provided after replacement, the number of languages offered does not

exceed two.

v) Candidates exempted from one or more subjects of internal examination

shall be eligible for appearing in external examination and result shall be

declared subject to fulfilment of other conditions laid down in the Pass

Criteria.

vi) In order to be declared as having passed the Class XI Examination a

candidate shall obtain 33% marks in all the subjects. The pass marks in

each subject of examination shall be 33%. In case of subject involving

practical work a candidate must obtain 33% marks in theory and 33% in

practical separately in addition to 33% marks in aggregate in order to qualify

in that subject.

43
Q.12 What is the eligibility condition for being placed in Compartment category in

Senior School Certificate Examination?

Ans.

i) A candidate failing in one of the five subjects of external examination in Class

XII is placed in Compartment in that subject provided he/she qualifies in all the

subjects of internal assessment.

ii) A candidate failing in one of the five subjects of external examination in Class

XI shall be placed in Compartment in that subject provided he/she qualifies in

all the subjects of internal assessment.

Q.13 What is the Pass Criteria in the Secondary School Examination for 2019 Batch

onwards?

Ans. In order to be declared as having passed the examination, a candidate has to

obtain a grade higher than E (i.e. atleast 33% marks) in atleast five subjects of

external examination in the main or at the compartmental examinations.

Q.14 What are the Eligibility conditions for being placed in Compartment category

in the Secondary School Certificate Examination?

Ans. For candidate offering 5 subjects and failing in two of the five subjects of

external examination are placed in Compartment category in those subjects

provided he/she qualifies in all the subjects of internal assessment.

Q.15 How many times students of class X/XII can appear in Compartment

Examination for Secondary/Senior School Certificate Examination.

Ans. (i) A candidate placed in compartment may reappear at the compartmental

examination to be held in July/August same year and may avail himself/herself
for the second chance in March/April next year and may further avail
himself/herself for the third chance at the compartmental examinations to be
held in July/August of that year.

44
 (ii) A candidate who does not appear or fails at one or all the chances of
compartment shall be treated to have failed in the examination and shall be
required to reappear in all the subjects at the subsequent annual examination
of the Board as per syllabi and courses laid down for the examination
concerned in order to pass the examination.
(iii) Syllabi and Courses for the Compartmental candidates in March
Examination shall be the same as applicable to the regular candidates of full
subjects appearing in the March examination.
(iv) For subjects involving Internal Assessment, in case the candidate has
passed in Internal Assessment, he/she shall appear only in theory part and
previous Internal Assessment marks will be carried forward.

Q. 16 Can a candidate placed in Compartment take admission in Class XI ?

Ans. The candidate who is placed in Compartment in the Secondary School
Examination (Class-X) shall be admitted provisionally to class XI till he passes
the first chance Compartmental Examination to be held in July/August of that
year. His/her admission shall be cancelled if he/she fails to pass at the first
chance Compartmental Examination

Q.17 For how many attempts Practical examination Marks in respect of Fail

candidates for Senior School Certificate Examination can be carried over?

Ans. A candidate who has failed at the Senior School Certificate Examination in the

first attempt is required to re-appear in all the subjects at the subsequent

annual examination of the Board. He/she shall appear only in theory part and

his/her previous practical marks will be carried forward and accounted for if

he/she has passed in practical. In case a candidate has failed in practical

he/she shall have to appear in theory and practical both. If he/she fails to pass

the examination in the subsequent year at the third chance in July, after the

first attempt, he/she shall have to reappear in all the subjects including

practical.

45
Q.17 What are the terms and conditions for Improvement of Performance?
Ans.

i) A candidate who has passed an examination of the CBSE can reappear for

improvement of performance in one or more subjects in the succeeding year

only; however, a candidate who has passed an examination of the Board

under Vocational Scheme may reappear for improvement of performance in

the main examination in the succeeding year or the following year provided

they have not pursued higher studies in the meantime. He/she will appear

as private candidates. Those reappearing for the whole examination may,

however, appear as regular candidates also if admitted by the school as

regular students. The candidate(s) appearing for improvement of

performance can appear in the subject(s) in which they have appeared for

the Examination.

ii) For subjects involving practical work, in case the candidate has passed in

practical at the main examination, he/she shall be allowed to appear in the

theory part only and marks in practical obtained at the main examination

shall be carried forward and accounted for. In case a candidate has failed

in practical he/she shall have to appear in theory and practical both

irrespective of the fact that he/she has already cleared the theory

examination.

Q.18 Does the CBSE issue modified Pass Certificate indicating Improvement of

Performance marks?

Ans. No, The Candidates who appear for Improvement of Performance are issued

only the Statement of Marks reflecting the marks of the Improvement

Examination.

46
 Section – 8

Certificates issued by CBSE

Q.1 What types of Certificates are awarded by CBSE for the Examination conducted

by it?

Ans. A candidate who has appeared in an examination of the CBSE is issued Marks
statement. A candidate who has appeared at the examination of the CBSE
and has passed the examination is issued a pass certificate for the examination.

Q.2 What is the provision for issuing Provisional Certificate by CBSE?

Ans. Only private candidate is issued a Provisional Certificate by the CBSE before
the pass certificate is issued.

Q.3 What are the provisions for issuing Date of Birth Certificate to students by

CBSE?

Ans. The Date of Birth of the candidate as admitted in the records of the CBSE is
indicated in the Marksheet/Certificate issued to the candidate at Secondary
School level only.

Q.4 What are the provisions for issuing Migration Certificate to students by CBSE?

Ans. A candidate who has appeared in an examination conducted by the CBSE and
has passed the Secondary School Examination/Senior School Certificate
Examination conducted as per the Scheme of Studies may obtain a Migration
Certificate on payment of the prescribed fee. A candidate placed in
Compartment/Improvement of Performance category may also obtain Migration
Certificate.

Q.5 What are the provision for issuing Duplicate/ Triplicate Certificate to students

by CBSE?

Ans. A Candidate may obtain Duplicate/ Triplicate Certificate on submission of the

following in the event of loss/theft/mutilation of the original certificate:-

a) Submission of an application in the prescribed Form

b) Payment of prescribed fee
c) Publication of the notification of the loss/theft/mutilation in some leading
newspaper of national level in Hindi or in English and submission of full page
of said press clipping in original.

47
 Request of the candidate for issuance of Duplicate/Triplicate documents shall
not be acceded to in the event of verification of the documents with CBSE’s
records found manipulated/forged/tampered with.

Q.6 What are the provisions of CBSE for mentioning Parents/ Guardians name?

Ans. A candidate has the option either to mention the mother's name or the father's
name or both into the records of the CBSE (Certificate, Marks Statement etc.).
A candidate (who is an orphan) has the option to mention guardian’s name in
the records of the CBSE (Certificate, Marks Statement etc.). In no case the
name of guardian will be mentioned if the names of either or both of the parents
are known.

Q.7 What is the process for changes in name of the candidate?

Ans. Applications regarding changes in name or surname of candidates will be

considered provided the changes have been admitted by the Court of law and
notified in the Government Gazette before the publication of the result of the
candidate. In cases of change in documents after the court orders caption will
be mentioned on the document “CHANGE ALLOWED IN NAME/FATHER’S
NAME/MOTHER NAME/ GUARDIAN’S NAME FROM_TO_ON (DATED) AS
PER COURT ORDER No.__________DATED________

Q. 8 What is the process for correction in name after 2015?

Ans. Correction in name to the extent of correction in spelling errors, factual typographical
errors in the Candidate’s name/ Surname, Father’s name / Mother’s name or
Guardian’s name to make it consistent with what is given in the school record or list of
candidate (LOC) submitted by the school is made.

Application for correction in name of Candidate/Father’s/Mother’s/ Guardian’s name is

considered only within Five years of the date of declaration of result provided the
application of the candidate is forwarded by the Head of Institution with the following
attested documents:-

a. True Copy of Admission form(s) filled in by the parents at the time of admission
duly attested by the Head of the concerned institution.

b. True Copy of the School Leaving Certificates of the previous school submitted
by the parents of the candidate at the time of admission duly attested by the
Head of the concerned institution.
c. True Copy of the portion of the page of admission and withdrawal register of
the school where the entry has been made in respect of the candidate, duly
attested by the Head of the concerned institution.
d. The Board may effect necessary corrections after verification of the original
records of the school and on payment of the prescribed fee

This rule will be applicable to all cases after Class X/XII 2015 examination onwards.

48
Q.8 What is the process of change in the Date of Birth?

Ans. No change in the date of birth once recorded in the Board’s record is made.

Q. What is the process of correction in the Date of Birth after 2015?

Ans. A. Correction as per the school records:

i. Corrections to correct typographical and other errors to make the certificate
consistent with the school records can be made provided that corrections in the
school records should not have been made after the submission of application form
for admission to Examination to the Board.

ii. Such correction in Date of Birth of a candidate in case of genuine clerical errors will
be made under where it is established to the satisfaction of the CBSE that wrong
entry was made erroneously in the list of candidates/application form of the
candidate for the examination.

iii. Request for correction in Date of Birth shall be forwarded by the Head of the School
alongwith attested Photostat copies of :

a) application for admission of the candidate to the School;

b) Portion of the page of admission and withdrawal register where entry in date of
birth has been made along with attested copy of the Certificate issued by the
Municipal Authority, if available, as proof of Date of Birth submitted at the time
of seeking admission; and
c) the School Leaving Certificate of the previous school submitted at the time of
admission.

iv. The application for correction in date of birth duly forwarded by the Head of school
along with documents mentioned above shall be entertained by the Board only
within Five Years of the date of declaration of result. No correction whatsoever
shall be made on application submitted after the said period of Five Years.

v. This rule will be applicable to all cases after Class X 2015 examination
onwards.

B. Correction as per Courts Orders.

Applications regarding correction in date of birth of candidates will be considered

provided the correction has been admitted by the Court of law. In cases of correction
in date of birth in documents after the court orders caption will be mentioned on
the document “CORRECTION ALLOWED IN DATE OF BIRTH FROM_____
TO_____ ON (DATED)____ AS PER COURT ORDER NO. ____ DATED_____.”

49
 Section – 9

Merit Scholarship awarded by CBSE for Single Girl Child

Please refer to the Board’s website for details on the Merit Scholarship awarded by

CBSE for Single Girl Child

50
 Section – 10

Equivalence of Certificates of the Boards of school Education

Q.1 What about equivalence of examinations by various Boards of school

education in India?

Ans. The various Boards have given equivalences to each others' examinations and
consequently the transfer from one Board to another is possible on a point to
point equivalence basis. However, each Board/University is at liberty to put
eligibility conditions for the next stage e.g. Class XI or the1st year of college or
a professional course. In other words equivalence is only equating two
examinations and Eligibility may have additional conditions prescribed by the
Board/University.

Q.2 What about recognition/ equivalence of Foreign Qualifications by CBSE?

Ans. As regards the foreign qualifications, the CBSE accepts the

recognition/equivalence determined by Association of Indian Universities, AIU
House, 16, Comrade Indrajeet Gupta Marg, New Delhi, AIU have recognized
for purpose of admission to higher studies in India the qualifications of about85
countries all of which are listed country wise in the AIU publication 'Equivalence
of Foreign Degrees'. Once the terminal exams stand recognized, the lower
qualifications are automatically acceptable after verification of the original
authenticated certificates/documents.

51
 Section – 11

Verification of Marks/Grades, Providing copy of Evaluated

Answer Books and Re-evaluation

Q.1 What is the process of applying for verification of Marks/Grades in a particular

subject?

Ans.

(i) A candidate who has appeared at an examination conducted by CBSE may

apply to the CBSE, in manner as prescribed by the Board, for verification of

marks in any particular subject. The verification will be restricted to checking

whether all the answer’s have been evaluated: there has been no mistake

in totaling of marks for each question in that subject; the marks have been

transferred correctly on the title page of the answer book and to the award

list; whether the supplementary answer book(s) mentioned by the candidate

and attached with the answer book are intact. A candidate may also apply

for obtaining copy of the evaluated answer book(s) in the manner as

prescribed by the CBSE from time to time.

(ii) All such applications must be accompanied by payment of fee as prescribed

by the CSBE from time to time.

Q.4 What is the process of obtaining Revised Statement of Marks, if as a result of

verification of Marks/Grades, there are Changed/ Modified?

Ans. The communication regarding the revision of the marks if any, is sent to the

candidate within a reasonable period of time.

The Board revises the marks statement in respect of such candidates after the

previous one is returned by the candidate to the Board.

52
 Section - 12

Exemptions/concessions to Persons with Benchmarks Disabilities for Class X and

XII Examinations conducted by CBSE

CBSE is extending several exemptions/concessions to candidates with disabilities as

defined in The Rights of Persons with Disabilities Act- 2016 and Guidelines for

conducting written examination for Persons with Benchmark Disabilities 2018 issued

by Ministry of Social Justice and Empowerment as per Office Memorandum dated 29 th

August, 2018.

Q.1 Who are the Issuing Authorities of Medical Certificate to Disabled candidates in

the context of Classes X and XII of CBSE?

Ans. The medical certificate issued by the following agencies/organizations will be

considered for granting concessions to Disabled candidates:

i) Disability Certificate(s) issued by Government hospitals controlled by either the

Central or State Governments from the Chief Medical officer/Civil Surgeon/

Medical Superintendent.

ii) Disability Certificate(s) issued by Recognized institutes of national level viz

National Association for the Blind, Spastic Society of India etc; and

iii) Disability Certificate(s) issued by Non-governmental

Organizations/practitioners registered with Rehabilitation Council of

India/Central Government/State Government of the Respective State.

iv) The disability certificate issued by the competent authority at any place shall be

accepted.

53
 v) The proforma of the certificate regarding physical limitation for an examinee to

write may be seen on CBSE website www.cbse.nic.in .

Q.2 What are the provision regarding Facility of Scribe and Compensatory Time to

candidates with Disabilities?

Ans. i) Candidates with disabilities as defined in The Rights of Persons With

Disabilities Act 2016 are permitted to use a Scribe or allowed Compensatory

time as given below or both:

For paper of 3 hours duration 60 minutes

For paper of 21/2 hours duration 50 minutes

For paper of 2 hours duration 40 minutes

For paper of 11/2 hours duration 30 minutes

ii) For Categories of disabilities for which scribe/reader/writer/adult prompter is

permissible please refer to the CBSE’s website.

Q.3 What are the provisions related to Appointment of Scribe for candidates with

Disabilities?

Ans. i) The candidate shall have the discretion of opting for his own scribe/reader

or request the examination centre for the same.

ii) In case Scribe/ Reader is provided by Examination Centre, the qualification

of Scribe should not be more than the minimum Qualification criteria of the

examination.

i) In case the candidate is allowed to bring his own scribe, the qualification of

the scribe should be one step below the qualification of the candidate taking

54
 examination. The Person with Benchmark Disabilities opting for own

Scribe/Reader should submit the detail of the own scribe/Reader

ii) Candidate shall also have the option of meeting the scribe two days before

the examination.

iii) Candidate will be allowed to change of the Scribe/Reader in case of

emergency. The candidate shall also be allowed to take more than one

scribe/reader for writing different papers specially for languages. However,

there can be only one scribe per subject.

iv) Centre Superintendent of the examination centre concerned shall forward to

the concerned Regional Officer of the Board, a report giving full particulars

of the candidate and of the scribe.

v) Suitable room shall be arranged for the candidate for whom a scribe is

allowed and a separate Assistant Superintendent shall be appointed by the

Centre Superintendent to supervise his/her examination.

vi) Services of Scribe shall be provided free of cost.

vii) The Scribe shall be paid remuneration by the Centre Superintendent as per

norms of CBSE.

Q.4 What are the other General Instructions/ Facilities that are required to be kept in

view in the context of Persons with Disabilities?

Ans. i) To facilitate easy access, a few selected schools are made examination

centers for special students.

ii) Teachers from schools for visually impaired are appointed as Assistant

Superintendent(s) (Invigilators) at the special examination centers for visually

55
handicapped. However, precaution is taken to appoint different subject teachers

on different days.

iii) Answer books of disabled candidates are sent separately by the Centre

Superintendents

iv) A separate column is provided on the title page of the answer book for

indicating the category of disability.

v) Use of calculator is not permitted in any of the examinations conducted by the

Board

vi) Portable video magnifier is also allowed or Visually Impaired candidate.

vii) For categories of disabilities for which Computer is permissible please refer

to the CBSE website www.cbse.nic.in .

viii) Computer will be allowed as per the actual need and skills of the students

with disabilities duly supported by certificate issued by registered medical

practitioners / qualified psychological consultants recommending use of

Computer facility for writing the examination citing the ground on which

recommendation for use of computer has been made. Such permission shall be

subject to the followings:-

a) Use of computer shall be limited to only for typing answers, for

viewing the questions in the enlarged font size, for listening the

question items. Concerned candidate shall bring his/ her own

computer or laptop duly formatted and the Centre Superintendent

shall allow such candidate after an inspection by the Computer

teacher and the same teacher may do the monitoring of the use of

the computer. Centre Superintendent may compensate for the loss

of time if any and record the same.

56
 b) The computer / laptop brought by the candidate will not have any

internet connection so as to maintain the sanctity of the examination.

c) The candidate shall use the computer / laptop for the purpose for

which permission has been taken.

d) Such requests along with specific recommendation by the competent

medical authority / qualified psychological consultants, shall be sent

to the concerned CBSE Regional Office.

e) Responsibility for use of computer shall lie on the candidate and

Board shall not be liable for any consequences arising out of any mis-

happening on account of use of computer.

ix) Provision of Reader to read the question paper in case student with disability

does not want scribe facility, will be allowed but the Role of Such Person will

be Limited to Reading of Question Paper. Request for such permission will

be made by the candidate through principal with specific recommendation by

the registered medical practitioners / authorized psychologist. Such cases will

be referred to the CBSE RO by the school principal and permission will be

accorded on case to case basis based on merit. Such candidates will not be

allowed to use scribe facility.

x) For Categories of disabilities for which relaxation in attendance is permissible

please refer to the Annexure – III. Relaxation in attendance upto 50% may be

considered for candidates with disability who are unable to attend the school

for prescribed days. Such recommendation with attendance details must come

from the Principal of the school of the candidate alongwith supporting certificate

from the registered medical practitioners / authorized psychologist.

57
Q.5 Are the students with Disabilities required to pay Registration and Examination

Fee?

Ans. Registration and Examination fee (IX,X,XI,XII) will not be charged from visually

impaired candidates.

Q.6 Are the Candidates with Disabilities exempted from Third Languages for Class

X examinations?

Ans. Yes. Candidates with disabilities as defined in The Rights of Persons with

Disabilities Act 2018 will be exempted from third language.

Q.7 What flexibilities are admissible to candidates with Disabilities in choosing

subjects for Class X examination?

Ans. (a) Candidates with disabilities as defined in The Rights of Persons with

Disabilities Act 2018 have the option of studying one compulsory

language as against two. This language should be in consonance with

the overall spirit of the Three Language Formula prescribed by the

Board. Besides one language any four from amongst the following

groups can be offered:

Group 1

Mathematics, Science, Social Science, another language, Music, Painting,

Home Science, Elements of Business, Elements of Book Keeping and

Accountancy, Computer Applications

58
 Group 2

Skill Subjects for Regular Candidates Only (except Automobile Technology):

Retail, Information Technology, Security, Introduction to Financial Markets,

Introduction to Tourism, Beauty & Wellness, Agriculture, Food Production,

Front Office Operations, Banking & Insurance, Marketing & Sales, Health Care

Services, Apparel, Media, Multi Skill Foundation Course

Note: Information Technology from Group 2 cannot be offered if subject –

“Computer Applications” from Group 1 is opted.

(b) Bonafide residents of Delhi appearing as Private candidate as per

provisions of Examination Byelaws cannot take subjects having

Practical Component at Secondary level. However, candidates with

disabilities as defined in the Examination Bye-laws have the option of

taking up Music, Painting, Home Science as the subjects of study.

(c) Physio-therapic exercises are considered as equivalent to Health

and Physical Education course of the Board.

Q.8 What are the provisions for providing Alternate Questions/ Separate Questions

to candidates with Disabilities in the context of Class X examination?

Ans. i) Alternative type questions are provided in lieu of questions having visual inputs

for disabled candidates in the subjects of English Communicative and Social

Science.

ii) Separate question papers with enlarged font size are provided in the subjects

of Mathematics and Science.

59
 Note: For Categories of disabilities for which alternate question paper/enlarged

font size question paper is permissible please refer to the CBSE website

www.cbse.nic.in .

Q.9 What flexibilities are available to candidates with Disabilities in choosing

subjects for Class XII examinations?

Ans. Bonafide residents of Delhi appearing as Private candidate as per provisions of

Examination Byelaws cannot take subjects having Practical Component.

However, candidates with disabilities as defined in the Examination Bye-laws

have the option of taking. Music, Painting, Home Science as the subjects of

study.

Q.10 What are the provisions for providing separate Question Paper and Questions

in lieu of practical component to candidates with Disabilities in the context of

Class XII examination?

Ans. (a) Disabled candidates are given separate question papers containing Multiple

choice questions based on Practical component in lieu of practical’s in the

subjects of Physics, Chemistry and Biology

(b) Question papers administered in the subjects of Physics, Chemistry,

Mathematics and Biology are without any visual input

(c) Alternative type questions are provided in lieu of questions having visual

inputs in the subjects of History, Geography and Economics

Note: For Categories of disabilities for which separate question paper is permissible

please refer to the CBSE website www.cbse.nic.in .

60
Q.11 What is the ‘Advisory’ to students with Disabilities desirous of availing

exemptions/ concessions?

Ans. Students studying in schools affiliated to the Board and desirous of availing the

exemptions/concessions should approach the concerned Regional Office of

CBSE through the Head of their Institution preferably while in Class IX and/or

XI. The request should be supported by relevant medical certificate and

recommendation from the Head of the School/Institution. Only those students

would be considered for grant of exemption/concession in whose respect

relevant category has been entered during registration in Class IX and/or XI.

Q.12 What is the ‘Advisory’ to CBSE affiliated schools in the context of Inclusive

Education of Children with Disabilities (IECD)?

Ans.

a. Ensure that no child with special needs is denied admission in Mainstream

Education

b. Monitor enrolment of disabled children in schools

c. Schools to provide support through assistive devices and the availability of

trained teachers

d. Modify the existing physical infrastructure and teaching methodologies to

meet the needs of all children including Children with Special Needs

e. Ensure that the school premises are made disabled friendly by 2020 and all

educational institutions including hostels, libraries, laboratories and buildings

have barrier free access for the disabled

f. Ensure availability of Study material for the disabled and Talking Text Books,

Reading Machines and computers with speech software

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 g. Ensure adequate number of sign language interpreters, transcription

services and a loop induction system for the students with Speech Language

disability

h. Revisit classroom organization required for the education of Children With

Special Needs

i. Ensure regular in-service training of teachers in inclusive education at the

elementary and secondary level.

Q.13 From where the students can get address of the Regional Offices of CBSE?

Ans. CBSE has 10 Regional Offices which deal with matters of different states.

Contact number, jurisdiction and address of Regional Offices is available on the

website of CBSE i.e. www.cbse.nic.in. CBSE has also a Helpline 1800-11-8002

which is functional on all working days from 9 AM – 5.30 PM.

Q.14 What are important points that need to be kept in view by Parents and Schools

in the context of seeking exemption/concessions to candidates with

Disabilities?

Ans. STEP I: Parents should go through the consolidated instructions issued

by CBSE in the context of Exemptions/Concessions extended to

Person with Benchmark Disabilities on its website

STEP II: Parents get the child examined by the Competent Medical

Authority and obtain requisite Medical Certificate of Disability.

STEP III: For availing any exemption, parents will have to make a request

to school along with copy of certificate of disability. The draft

application may be downloaded from CBSE’s website

62
 www.cbse.nic.in. School will acknowledge the request made by

the candidate

STEP IV: School will forward the request to concerned Regional Office of

the CBSE within 7 days of its receipt along with specific

recommendation. In case of rejection by the school, the same

should also be sent to Board along with reasons of such rejection.

STEP V: The Regional Office of CBSE examine the request in accordance

with the rules of the Board. In case of rejection, reasons for the

same will be intimated.

STEP VI: The last date for seeking applicable exemptions will be same as

that of last date for submission of list of candidates.

Q.15 What are the Timelines for Activities in the context of extending exemptions and

concessions to the Persons With Disabilities (PWD Candidate)?

Ans. CBSE is extending several exemptions and concessions to the candidates with

benchmark disability. To streamline the process extending

exemptions/concessions, following schedule has been fixed:

S.No. ACTIVITY LAST DATE

1  Schools will inform to the PWD candidates Last date of

about exemptions/concessions extended by submission of List

CBSE during annual examinations. of candidates

 Schools will make a list of PWD students after without late fee

submitting LOC

63
2  Students/ Parents will make the request to 15 days from the

their School for seeking date of activity of

exemptions/concessions during annual S.No. 1.

examinations alongwith required

Certificates/Documents.

3  Schools will compile all such requests in 07 days from the

tabular form with required date of activity of

Certificates/Documents. S.No. 2.

 Only one request will be sent by each school

to the Regional Office for necessary

approvals.

4  Regional Office will also communicate 10 days from the

deficiency, if any, to the schools date of activity of

S.No. 3.

5  Schools will communicate fulfilment of 10 days from the

deficiency to Regional Office date of activity of

S.No. 4.

6  Regional Office will communicate approval to 10 days from the

the schools date of activity of

S.No. 5.

7  Schools will communicate approval of CBSE 05 days from the

to the students date of activity of

S.No. 6.

64
 While requesting to the Regional Office for exemptions/ concessions,

schools will also inform the following:-

1. In case of class-XII, has candidate availed the facilities in class-X?

2. In case of class-X, has candidate availed the facilities in class-IX?

Above said exercise will help the PWD candidates in getting their

approvals on time and also help the CBSE in taking care of these students while

allotting Roll Numbers for Board’s Examinations.

65
 Section – 13

Q. What are the Rates of Fee for Duplicate Documents charged by CBSE?

Ans. Rates of Fee for Duplicate Documents charged by CBSE

1. Duplicate/Triplicate copy of Class XII Marksheet or Amount of Fee (_)

Certificate, Class X Marksheet/Certificate/ Gradesheet cum
Certificate of Performance

(a) Upto 5 years from year of passing 250/-

(b) More than 5 and upto 10 years from year of passing 500/-

(c) More than 10 years and upto 20 years of passing 1000/-

(d) More than 20 years from year of passing 2000/-

2. Migration certificate or its duplicate copy 250/-

3. Date of Birth certificate 250/-

4. Provisional Certificate 200/-

5. Urgent/Tatkal fee for duplicate document in addition to fee 500/-

mentioned above

6. Correction in certificate/Marksheet (date of birth, name)etc. 1000/-

7. Verification of Statement of Marks/Certificate of Class X or 500/-

XII or both for a particular candidate (except the cases
received from Government Department), per document fee.

66
 Section – 14

Matters for which Requests are to be sent to the Regional Offices of CBSE

Q.1 What are the matters for which requests are required to be sent to the Regional

Offices of CBSE?

Ans. The Students and the CBSE affiliated Schools generally consult the CBSE

Headquarters and its Regional Offices. The matters for which request are to be

sent to the concerned Regional offices of CBSE are as follows:

MATTERS FOR WHICH REQUESTS ARE TO BE SENT TO THE REGIONAL

OFFICES OF CBSE

1 Matter related to Examinations

2 Matter related to Academic Qualifications for undertaking Examinations

3 Matter related to Condonation of Shortage of Attendances in

Examination

4 Matter related to Exemption from Examination in the Third Language

5 Matter related to Exemption/Concession by PWD Students

6 Matter related to use of Amanuensis and Appointment of Amanuensis

7 Matter related to Change in Subject(s)

8 Matter related to Payment of Fees

9 Matter related to Holding over of Fees

10 Matter related to Refund of Fee

11 Matter related to fixation of Examination Centres

67
 12 Matter related to Change of Examination Centre

13 Matter related to Unfair Means Cases

14 Matter related to Scheme of Examinations and Pass Criteria

15 Direct Admission in Class X & XII

16 Evaluation related matters

17 Request for issue of Duplicate Certificate Results (Requests may be

sent to R.O’s as per details given in annexure-II)

18 Correction/Change in Candidate’s Name, Father’s Name, Mother’s

Name, Date of Birth

19 Verification of marks/ photocopy of Answer Book/ Revaluation

20 Verification of Old Results (Requests may be sent to R.O’s as per

details given in annexure-II)

Regional Offices plays vital role in supporting schools and students to resolve their

issues as per Examination Bye-Laws of the CBSE. As per policy and procedure

mentioned in Examination Bye-Laws, all the requests received from stakeholders are

processed by the Regional Office. These requests are either decided by the concerned

Regional Officer or the Chairperson/Controller of Examinations at the Head Quarter,

Delhi as per delegation of powers.

i. All Head of the schools should send their correspondence to the Regional

Office concerned only.

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 ii. Parents/Students be made aware by the schools that if they wish to make any

request, the same should be made to the school only.

iii. Head of the school will make the recommendations as per Examination Bye

Laws and send the request to the concerned Regional Office.

It is, advised to make the requests through proper channel for prompt and timely

action at the end of the CBSE.

69