Scribd
Upload
54 views

support@COMPANY

To cancel an order, contact support@COMPANY NAME.com within 12 hours of order confirmation. Cancellations after 12 hours will not be allowed. A tracking number will be sent to your email 3-5 days after order confirmation. If you do not receive a tracking number within 5 business days, contact support@COMPANY NAME.com. Delivery times vary depending on location but generally take 14-20 business days within the US and 20-30 business days internationally. Some delays are possible due to customs or holidays.

Uploaded by

Boot
Copyright
© © All Rights Reserved
54 views

support@COMPANY

To cancel an order, contact support@COMPANY NAME.com within 12 hours of order confirmation. Cancellations after 12 hours will not be allowed. A tracking number will be sent to your email 3-5 days after order confirmation. If you do not receive a tracking number within 5 business days, contact support@COMPANY NAME.com. Delivery times vary depending on location but generally take 14-20 business days within the US and 20-30 business days internationally. Some delays are possible due to customs or holidays.

Uploaded by

Boot
Copyright
© © All Rights Reserved
You are on page 1/ 1

1.) How do I cancel my order?

In the event you wish to cancel your order, please contact us within 12 hours of
receiving confirmation of the order at support@COMPANY NAME.com. Please be
advised that any cancellations after 12 hours will no longer be allowed and will not be
entertained.

2.) When will I get my tracking number?

Once an order has been processed, a tracking number takes 3-7 business days to be
generated. Please take note to allow 3 to 5 business days for your tracking information to
be updated. If you have not received your tracking number within 5 business days and/or if
the tracking status is "not available" within 3 to 5 business days from the time you have
received your tracking number, kindly send us an email at support@COMPANY
NAME.com

3.) Where can I get my tracking number?

A tracking number will be sent to your email 3 to 5 days after confirmation of your order. If
you have not received your tracking number within 5 business days, kindly send us an
email at support@COMPANY NAME.com.

4.) How can I know exactly when my order will arrive?

We are unable to provide you with an exact date and time of delivery. Delivery times are
influenced by product availability, geographic location of the seller, your shipping
destination and the courier partner's delivery schedule in your location.

5.) I need my order fast, do you guys provide expedited shipping?

Unfortunately, we are unable to speed up the delivery. Please refer to the delivery time
within United States and Internationally as mentioned.

6.) How long does delivery take?

The processing time for orders is 3-5 business days. Once shipment is already loaded on
the plane, estimated delivery is 14-20 business days for United States and 20-30
business days internationally.

Please take note that there may be some unforeseen circumstances such as customs
delays that we are unable to control on our end, some delays are expected if there is
an upcoming holiday season as well.

You might also like