BenchMark XT_LT - Error codes 页码，1/55

Error codes
The following list of error codes and corresponding information was edited to remove many that
are not relevant to XT/LT instruments, however some of these codes may not apply to XT/LT.

Error Error Error Message Message type Description What To Do

Class Code
1 2 The Date/Time HASP Hardware The Time and Replace the HASP key.
was out of range Key Errors Date in the HASP
and could not be key are not
stored, Reenter. within 24 hours
of each other
when the
software starts
up.
1 4 Error encountered HASP Hardware The software 1. Reseat the HASP key.
reading hardware Key Errors cannot start
2. If that does not work,
key. because the data
reinstall the HASP
from the HASP
drivers and try again.
key cannot be
read during 3. If that does not work, a
startup. bad parallel port could
be the problem.
Replace the Lava card if
it has one, or replace
the PC if the parallel
port is on-board.
1 6 Error encountered HASP Hardware Unable to 1. Reseat the HASP key.
reading hardware Key Errors update the
2. If that does not work,
key. database version
reinstall the HASP
within the HASP
drivers and try again.
key.
3. If that does not work, a
bad parallel port could
be the problem.
Replace the Lava card if
it has one, or replace
the PC if the parallel
port is on-board.
1 8 Error in setting HASP Hardware Unable to Ensure that the user has
System Time from Key Errors update the OS the proper permissions to
Hasp Key. Time and Date modify the system time.
from the HASP
key.
1 9 Time in the HASP Hardware Unable to detect If this message occurs on
hardware key is Key Errors clock movement software startup, replace
not advancing! from the HASP the HASP key.
Contact Ventana key. If this message happens
for a replacement. during run time:
1.

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1.
Shut down the
software.
2. Restart the run.
1 11 Error encountered HASP Hardware Unable to 1. Reinstall the HASP
reading hardware Key Errors retrieve the drivers.
key. database version
2. If that does not clear it
from the
up, replace the HASP
database version
key.
field in the HASP
Key.
1 12 Error encountered HASP Hardware Unable to 1. Reseat the HASP key.
reading hardware Key Errors retrieve the
2. If that does not work,
key. database version
reinstall the HASP
from the
drivers and try again.
database version
field in the HASP 3. If that does not work, a
Key. bad HASP key could be
the problem or a bad
parallel port. Replace as
needed.
2 1 Bad Touch Product Unable to 1. Verify that the wand
Memory Button Registration retrieve data works with another
from the touch button.
memory button.
2. If the wand works
properly, replace the
button. If not, replace
the wand.
2 2 Data Retrieval Product Error when 1. Verify that the wand
Error Registration retrieving data works with another
from the touch button.
memory button.
2. If the wand works
properly, replace the
button. If not, replace
the wand.
2 3 Seal has already Product The touch The button was already
been burned by Registration memory button burned to a different host.
another NexES was registered User error. If the user did
Host %d. (%d by another Host not burn the button, send
being a Host ID system. them a new button.
value)
2 4 Seal was burned Product The touch The buttons give you a 10-
by this NexES Registration memory button day window to re-register if
system too long was registered the touch memory button
ago. for more than 10 needs to be re-registered.
days and the Send the user a new
user is trying to button, if prudent.

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reregister it.
2 4 Seal has already The button on Buttoned packages cannot
been burned by the package was be registered more than
this NexES system. already one time. The customer
registered on should purchase more
this host product from Ventana.
computer.
2 4 The touch memory The operator has Ensure that the operator
has been changed switched keeps the probe on the
after reading its buttons during button until the current
contents. the process. operation is completed.
(Each button has
a unique
number, and the
software
detected that
this changed.)
2 5 The touch memory Product The touch Send a new button.
has been changed Registration memory button
after reading its was changed
contents. after the
contents were
read, but not
burned.
3 1 Communication Communication The remote code 1. Try the download again.
failure attempting with the form was closed
2. If the download fails,
to upgrade Instrument before the
contact Ventana.
software, Retry. download was
completed.
3 3 The new staining Communication The remote code 1. Try the download again.
instrument with the checksum does
2. If the download still
software was not Instrument not match the
fails, contact Ventana.
loaded correctly, checksum
Retry. returned from
the staining
instrument,
preventing
switching to the
current version
of the remote
software.
3 4 Instrument Not Communication The run is 1. Check the
Communicating, with the terminated communication
Run Terminated. Instrument because the host between the host and
cannot the instrument by
communicate running test functions.
with the
2. If there is no
instrument

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before connection, check the

downloading the MOXA for the proper
run information. settings.
3. If still no connection,
replace the MOXA.
3 7 Invalid or Missing Communication The User 1. Make sure that the
Serial Number! with the Maintenance instrument is turned on
Please, turn on the Instrument Log is opened and connected to the
staining module to and no serial computer.
acquire its Serial numbers were
2. If the problem persists,
Number. obtained from
contact Ventana.
the connected
instrument.
3 8 Button wand could Communication The system 1. Check the cable
not be detected. with the cannot between the Probe and
You will not be Instrument communicate the PC.
able to register with the product
2. If the problem persists,
products. Please registration
contact Ventana.
check the probe through
connections! the serial port.
3 9 Button wand Communication An invalid touch Reinstall VSS.
software is wrong with the memory DLL is
version. You will Instrument detected.
not be able to
register products.
Please notify
Ventana.
3 10 Invalid Host Communication The software Sign off and continue.
Command with the detects and logs The problem could be a
Instrument an error if a host communications issue, if it
message persists.
command is not
1. Check the MOXA
acknowledged
settings.
by the remote
software. 2. Test and verify the
instrument
connectivity.
3 11 Invalid Format of Communication The software 1. Retry the action.
Host Command with the detects and logs
2. Check the serial cable
Instrument an error if a host
and the MOXA adapter.
message
command is not 3. Test the
formatted communications
correctly for the between the host and
remote the instrument.
software.
3 12 Failed to open Communication The MOXA is most likely not
com port %d (%d with the communication configured properly.

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represents port Instrument port could not Reconfigure and test the
number). Error be opened for connectivity.
number %d (%d communications
represents error) to the remote
device.
3 13 Failed to setup Communication Unable to Check the communications
buffer sizes. Error with the initialize the path.
number %d (%d Instrument communications
represents error) parameters for a
communications
device.
3 14 Failed to Set Com Communication Unable to Check the communications
States. Error with the configure a path.
number %d (%d Instrument communications
represents error) device according
to the
specifications in
a device control
block.
3 15 Failed to Set Com Communication Unable to set Check the communications
Timeouts. Error with the the time-out path.
number %d (%d Instrument parameters for
represents error) all read-and-
write operations
on a specified
communications
device.
3 16 Failed to Set RTS. Communication Unable to set Check the communications
Error number %d with the the Request to path.
(%d represents Instrument Send signal.
error)
3 17 Failed to Set DTR. Communication Unable to set Check the communications
Error number %d with the the Data path.
(%d represents Instrument Terminal Ready
error) signal.
3 18 Message timed Communication The command Check the communications
out. Address: %0:d with the on the path. This issue can cause a
Host Command: % Instrument instrument did power loss on the
1:s ( %2:d ) not return within instrument while the host
milliseconds: % the set time software is running.
3:d' limit.
3 19 Unknown Tagged Communication Tag values sent Code error. Contact
Value. Identifier: with the from the Host PC Ventana.
%0:d [ %1:d ] Instrument are not defined
on the
Instrument
Remote Code.

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4 2 %0:s is not a valid Serial Numbers An invalid serial Reset the serial number.
Staining number for the
Instrument serial staining
number. (%0:s instrument is
represents version detected.
number) Call
Ventana technical
support before
starting another
run on this
Staining
Instrument
5 2 Slide number is Software The slide count 1. Verify the slide count.
invalid, Please Re- Application that was entered
2. Clean off the barcodes if
enter did not reflect
needed.
the number of
slides read on 3. Try again.
the instrument.
5 3 One or more of Software You did not Complete the actions in the
the checklist Application check off the list, then check the boxes.
questions have required boxes
not been checked. on the pre-run
checklist.
5 6 The Starting Date Software An invalid start Enter a valid start date.
is invalid! Application date is entered
for the Product
Usage Report.
5 7 The Ending Date is Software An invalid Enter a valid ending date.
invalid! Application ending date was
entered for the
Product Usage
Report.
5 8 The Ending Date Software The ending date Reenter the dates.
precedes Starting Application entered for the
Date! Product Usage
Report is earlier
than the start
date.
5 10 At least one Software No instruments Make sure that at least one
Staining Application are connected to instrument is connected to
Instrument must the host. the host.
be connected.
5 17 You must select at Software No product was Select a product.
least one product! Application selected on the
Product Usage
form.
5 18 Product usage is Software No records are Enter a valid date range.

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unavailable for Application found for the

specified dates. date range
selected for the
Product Usage
Report.
5 26 Bulk: %s has Software The bulk product Enter a unique bulk name.
already been Application you are logging
registered (%s was already
represents Bulk registered.
Name)
5 41 Block: %s has Software The control Enter a unique control
already been Application tissue that you block.
registered (%s are logging was
represents Block already
Number) registered.
5 58 Antibody: %s has Software The antibody Enter a unique antibody.
already been Application that you are
registered logging was
already
registered.
5 58 Enter a valid Software When logging Enter the antibody name.
Antibody Name Application fillable
antibodies, the
antibody name is
left blank.
5 58 Enter a valid name Software When logging Enter the manufacturer
of an Antibody Application fillable name.
Manufacturer. antibodies, the
manufacturer
name is left
blank.
5 64 The following AFM Software The listed bulk Fill the bottles, or if you are
bottles are not Application fluid bottles on sure that you have enough
full: [list]. Proceed the instrument for the run, click Yes to
Anyway? are not full when proceed.
you start a run.
5 65 Waste level is too Software The waste space Empty the container.
high. Please empty Application that is available
it. is insufficient for
the run.
5 79 This series Software The starting Enter a different starting
overlaps a series Application point for a series point.
that has already of cut control
been received. slides overlaps
the starting
point of another
series.

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5 81 The following Software The bulk fluid Fill the listed bottles or click
Automated Application bottles are not Yes to proceed.
Fluidics full when you
Instrument bottles start a test
are not full: [list]. function.
Proceed Anyway?
5 82 Case: %s has Software The case that Enter a unique case.
already been Application you are logging
registered for %s was already
(%s represents registered.
Case Number)
Waste level is too
high.
5 86 Invalid Date Software The date range is Enter a valid date range.
Range! Dates must Application invalid.
be between
January 1, 1997
and the current
date. The start
date must not be
after the end date.
5 88 Waste level is too Software When a test Empty the waste container.
high. Please empty Application function is
it. started, the
waste bottle is
full.
5 102 The Archive Software The archive 1. Make sure that no
Procedure has Application process failed to staining runs are in
failed. complete. progress.
2. Repeat the archive
process.
3. Contact Ventana if the
problem persists.
5 108 The Response Software While 1. Get a valid
code you entered Application attempting to Authorization code.
was invalid. change the
2. Try again.
staining
instrument
personality, an
unauthorized
remote response
message NAK is
received from
the remote
software. The
Authorization
Code was

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invalid.
5 108 Staining module is Software While 1. Put the instrument into
in an invalid state. Application attempting to Sleep mode and retry.
change the
2. Reboot the Host PC and
staining
the instrument.
instrument
personality, an 3. If the problem persists,
unauthorized contact Ventana.
remote response
message NAK is
received from
the remote
software.
5 111 The Archive Software The user Run the archive process
Procedure Application cancelled the again.
canceled. archive process.
5 117 The Starting Date Software An invalid start Enter a valid start date.
is invalid! Application date is entered
for the Bulk
Usage Report.
5 118 The Ending Date is Software An invalid Enter a valid ending date.
invalid! Application ending date is
entered for the
Bulk Usage
Report.
5 119 The Ending Date Software The ending date Enter valid dates.
precedes Starting Application specified for the
Date! Bulk Usage
Report is earlier
than the starting
date.
6 1 Rule operand: Run This should not This error code could
XXXXXX only valid Compilation normally occur. indicate database
in a recipe step. corruption or an internal
software error.
6 2 Rule operand Run This error should This error message could
argument: XXXXX Compilation not normally indicate database
missing from occur. corruption or an internal
Argument software error.
database.
6 3 Rule operand: Run This error should This error message could
XXXX missing from Compilation not normally indicate database
Argument occur. corruption or an internal
database. software error.
6 4 Rule operator: %s Run This error should This error message could
missing from Compilation not normally indicate database
Argument occur. corruption or an internal

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database. software error.

6 5 Rule action: XXXX Run This error should This error message could
missing from Compilation not normally indicate database
Argument occur. corruption or an internal
database. software error.
6 6 Rule action Run This error should This error message could
argument: %s Compilation not normally indicate database
missing from occur. corruption or an internal
Argument software error.
database.
6 7 Rule block: %s has Run This error should Thiserror message could
no rules. Compilation not normally indicate database
occur. corruption or an internal
software error.
6 8 Rule block name Run This error should This error message could
cannot be blank. Compilation not normally indicate database
occur. corruption or an internal
software error.
6 9 Argument: %0:s of Run The Arguments This error message could
type: %1:s missing Compilation database table indicate database
from argument does not contain corruption or an internal
database. (%0: the argument software error.
represents the record for the 1. Run VDBI and Database
macro) defined macro Maintenance.
step.
2. Reinstall VSS if the error
persists.
6 10 Invalid program Run An invalid macro This error message could
step: %s (%s Compilation step is identified indicate database
represents the during the run corruption or an internal
macro step name) compilation software error.
process. 1. Run VDBI and Database
Maintenance.
2. Reinstall VSS if the error
persists.
6 11 Macro step: %s Run The required This error message could
not in macro Compilation macro step is indicate database
function database. not included in corruption or an internal
(%s represents the the MacroFunc software error.
macro function database table. 1. Run VDBI and Database
name) Maintenance.
2. Reinstall VSS if the error
persists.
6 12 Error processing Run An invalid sub This error message could
sub macro: %s (%s Compilation macro step is indicate database
represents the sub detected during corruption or an internal

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macro name) the run software error.

compilation 1. Run VDBI and Database
process. Maintenance.
2. Reinstall VSS if the error
persists.
6 13 Error in system Run This errorshould This error message could
rule block: %s' Compilation not normally indicate database
occur. corruption or an internal
software error.
6 14 System run- Run The system is 1. Put the system into
generating object Compilation not in the Ready mode.
not ready to start correct state to
2. Try again.
now. start a run.
6 15 Blank system or Run The System This error message could
test block name. Compilation Block Name is indicate database
blank. This error corruption or an internal
should not software error.
normally
happen.
6 16 Macro function: % Run An invalid macro This error message could
s is not valid in a Compilation function is indicate database
macro. (%s detected. corruption or an internal
represents the software error.
macro function 1. Run VDBI and Database
name) Maintenance.
2. Reinstall VSS if the error
persists.
6 17 Could not locate Run An argument This error message could
macro step Compilation record does not indicate database
argument: %s in exist for the corruption or an internal
the ARGUMENT required macro software error.
database. (%s step. 1. Run VDBI and Database
represents the Maintenance.
macro step
2. Reinstall VSS if the error
argument)
persists.
6 18 Could not locate Run A macro This error message could
macro step: %s in Compilation function record indicate database
the MACRFUNC does not exist corruption or an internal
database. (%s for the required software error.
represents the macro step. 1. Run VDBI and Database
macro step name) Maintenance.
2. Reinstall VSS if the error
persists.
6 19 Sub macro: %s is Run A macro step This error message could
missing from Compilation record does not indicate database

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macro step exist for the corruption or an internal

database. (%s required sub software error.
represents the sub macro step. 1. Run VDBI and Database
macro step name) Maintenance.
2. Reinstall VSS if the error
persists.
6 20 Sub macro name Run This error should This error message could
cannot be blank. Compilation not normally indicate database
occur. corruption or an internal
software error.
6 21 Invalid incubation Run The defined Reprogram the protocols to
time: %s (%s Compilation incubation time use valid incubation times.
represents the does not exist in
incubation time) the Arguments
database.
6 23 No slides found to There were no This error message should
run. barcodes found not normally occur. If the
to perform the error does occur, it could
run on. indicate an internal
software error or an error
in the Barcodes database.
6 25 Protocol for slide Run The slide Ensure that a protocol is
position # %d Compilation barcode record defined for the barcode on
unassigned. (%d does not have a that slide.
represents the protocol
barcode position) associated to the
barcode.
6 26 Protocol for slide Run A recipe is not Reprogram the reported
position # %d has Compilation associated to the protocol.
no recipe protocol
assigned. (%d associated to the
represents the barcode.
barcode position)
6 31 Reagent missing in Run The reagent Ensure that the dispenser
Argument Compilation needed for the has been registered into
database, product staining run is the NexES software.
code: %d. (%d not in the
represents the Argument
reagent product database.
code)
6 32 %0:s dispenser # % Run The reagent data Ensure that the dispenser is
1:d missing from Compilation that is needed registered into the NexES
Dispenser for a reagent software.
database. (%0:s dispenser loaded
represents the on the reagent
reagent name and carousel is not in
%1:d represents the Dispense

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the reagent serial database.

number)
6 33 Recipe %s missing. Run There are no This error may occur if a
(%s represents the Compilation recipes software supplement was
protocol recipe) associated with installed that delivered new
the protocol to recipes for which protocols
be executed for were created.
the staining run.
6 40 Recipe %s has Run The recipe steps This error message could
nonconsecutive Compilation are not in indicate database
steps in it. (%s sequential order corruption or an internal
represents the when loading software error.
recipe name) recipe steps 1. Reinstall VSS.
during the run
2. Try again.
compilation
process.
6 41 Recipe %0:s has an Run The recipe step This error message could
invalid recipe step Compilation is determined to indicate database
# %1:d. (%0:s be invalid during corruption or an internal
represents the the run software error.
recipe name and compilation 1. Reinstall VSS.
%1:d represents process.
2. Try again.
the step number)
6 42 Recipe %s has no Run The recipe used This error message could
steps. (%s Compilation during the run indicate database
represents the compilation corruption or an internal
recipe name) process has no software error.
recipe steps 1. Reinstall VSS.
associated with
2. Try again.
it.
6 43 Recipe step %s is Run Recipe step This error message could
missing in the Compilation error. indicate database
Function file. corruption or an internal
software error.
1. Reinstall VSS.
2. Try again.
6 46 Protocol step Run The protocol 1. Save the protocols
missing for Compilation missing a step again.
required recipe should not
2. Restart the run.
step %0:s, in occur.
protocol #%1:d.
6 47 Protocols in run Run Protocols cannot Contact Ventana.
are incompatible Compilation synchronize.
with each other.
6 48 Protocol #%d has a Run Internal error 1. Check the protocol
blank reagent Compilation compiling options.
name. staining run.

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2. Save again.
6 50 Unbalanced Run Incompatible Check the protocols and
manual Compilation timing with the slides to make them
application or Titration slides compatible.
titration protocols. and Non-
Titration slides.
6 51 Macro step %0:s Run The macro step This message could indicate
has an invalid Compilation function is database corruption or an
macro function outside a valid internal software error.
number: %1:d (% range (0 to 162). 1. Reinstall VSS.
0:s represents the
2. Try again.
macro step name
and %1:d
represents the
macro step
function number)
6 52 Macro step %s has Run The MacrFunc This error message could
no match in the Compilation database table indicate database
macro function does not contain corruption or an internal
database. (%s the a record that software error.
represents the matches the 1. Reinstall VSS.
macro step name) macro step.
2. Try again.
6 55 Missing argument Run When compiling This error message could
for Function %s. Compilation macros for a indicate database
(%s represents the staining run, the corruption or an internal
macro function) macro function software error.
does not have an 1. Reinstall VSS.
associated
2. Try again.
argument in the
Argument
database table.
6 56 Macro %s is Run Compiling sub This error message could
missing in the Compilation macros for a indicate database
Macros file. (%s staining run and corruption or an internal
represents the sub the sub macro is software error.
macro name) not included in 1. Reinstall VSS.
the Macros
2. Try again.
database table.
6 58 Maximum staining Run The run contains A limited number of steps
run size exceeded. Compilation too many steps can be downloaded to an
for the staining instrument in a run. Report
module to the message to Ventana,
perform. including the protocols in
the run.
6 59 Function : %0:s Run An invalid This error message could
contains function Compilation function is indicate database
# %1:d, which is identified in the corruption or an internal

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invalid in a recipe staining software error.

sync step. (%0:s procedure sync 1. Reinstall VSS.
represents the step.
2. Try again.
function name and
%1:d represents
the macro step
function number)
6 62 Could not locate Run When This error message could
argument: %0:s of Compilation computing the indicate database
type: %1:s in the constructor corruption or an internal
argument steps, an software error.
database. (%0:s argument is 1. Reinstall VSS.
represents the missing from the
2. Try again.
macro step database.
argument and %
1:s represents the
argument type)
6 63 Could not locate Run When This error message could
macro function: % Compilation computing the indicate database
s in the macro constructor corruption or an internal
function database. steps, a macro software error.
(%s represents the function is 1. Reinstall VSS.
macro step name) missing from the
2. Try again.
MacrFunc
database table.
6 65 Recipe step: %0:s Run Computing This error message could
contains function Compilation macro steps for indicate database
# %1:d which is an active case corruption or an internal
invalid in a recipe slide and an software error.
step. (%0:s invalid macro
represents the function is
recipe step name identified in a
and %1:d staining
represents the procedure step.
macro step
function number)
6 66 Dispenser %0:s, # Run A reagent Locate the dispenser
%1:d missing from Compilation dispenser reported by this error and
tray. (%0:s needed for the place it on the reagent
represents the staining run is carousel.
reagent dispenser not on the
and %1:d reagent
represents the carousel.
serial number)
6 67 Not enough of Run The reagent on Place another dispenser of
reagent %s to Compilation the carousel the reported reagent on
perform run. (%s does not have the reagent carousel.
represents the enough tests

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reagent) remaining to
stain the slides
that are loaded
on the
instrument.
6 68 Reagent %s Run A reagent 1. Put the missing reagent
missing from tray. Compilation needed for the on the carousel.
(%s represents the staining run is
2. Restart the run.
reagent) not on the
reagent
carousel.
6 69 Dispensers %0:s, # Run Reagents 1. Ensure that the
%1:d and %2:s, # Compilation required to be in dispensers noted in the
%3:d must be a specific order error message are
beside each other. are not loaded beside each other.
(%0:s represents on the reagent
2. Restart the run.
the reagent name, carousel in the
%1:d represents proper order.
the reagent serial
number, %2:s
represents the
reagent name, and
%3:d represents
the reagent serial
number)
6 70 Errors in recipe Run Error creating This error message could
constructor rule Compilation rule block. indicate database
block : %s corruption or an internal
software error. Contact
Ventana.
6 71 Errors in recipe Run An error is This error message could
sync rule block : % Compilation indicated while indicate database
s creating recipe corruption or an internal
synchronization software error. Contact
rules. Ventana.
6 72 Macro 0 Run The instrument 1. Put the instrument in
generating object Compilation is not in Ready Ready mode.
not ready to start mode.
2. Try again.
now.
6 74 Blank instrument Run The macro 0 is 1. Ensure that the
name Compilation being compiled instrument name is
and the staining assigned and is not
instrument does blank.
not have a
2. Restart the run.
defined
instrument
name.

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6 75 Duplicate %0:s # % Run Qualifying 1. Remove the reagent

1:d dispensers on Compilation reagents for a with the duplicate
tray. (%0:s staining run and product code and serial
represents the more than one number.
reagent name and reagent on the 2. Restart the run.
%1:d represents reagent carousel
the product code) have the same
product code
and serial
number.
6 76 Error loading Run Temperature The error could be
temperature Compilation groups could not database corruption.
arguments. be obtained 1. Reinstall the software.
from the
2. Try again.
Arguments
table.
6 77 Error loading Run Incubation The error could be
incubation Compilation groups could not database corruption.
arguments. be obtained 1. Reinstall the software.
from the
2. Try again.
Arguments
table.
6 78 %0:s, Serial # %1:d Run The reagent has Load a reagent that is
has expired and Compilation expired while registered on the current
can not be used in you are loading host.
this run. (%0:s reagent data to
represents the compile a
reagent name and staining run.
%1:d represents
the reagent serial
number)
6 78 %0:s, Serial # %1:d Run The reagent is Load a reagent that is
is owned by host Compilation owned by registered on the current
%2:d and can not another host host.
be used in this system while
run. (%0:s you are loading
represents the reagent data to
reagent name, % compile a
1:d represents the staining run.
reagent serial
number, and %2:d
represents the
reagent owner)
6 78 Dispenser with Run The reagent is Load a reagent that is
Product Code % Compilation owned by registered on the current
0:d, Serial # %1:d another host host.
is owned by host system and not
%2:d and not in the dispense

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found in Products database while

Table (%0:d you are loading
represents the reagent data to
reagent product compile a
code, %1:d staining run.
represents the
reagent serial
number, and %2:d
represents the
reagent owner)
6 78 %0:s, Serial # %1:d Run The reagent has Load a valid reagent.
has been Compilation been
Deactivated and deactivated
can not be used in while you are
this run. (%0:s loading reagent
represents the data to compile
reagent name and a staining run.
%1:d represents
the reagent serial
number)
6 78 %0:s, Serial # %1:d Run The reagent has Load a valid reagent.
has no reagent in Compilation no tests
it and can not be remaining while
used in this run. you are loading
(%0:s represents reagent data to
the reagent name compile a
and %1:d staining run.
represents the
reagent serial
number)
6 78 %0:s, Serial # %1:d Run The reagent has Load a valid reagent.
is not enabled for Compilation no argument
this instrument record in the
type and can not argument
be used in this database while
run. (%0:s you are loading
represents the reagent data to
reagent name and compile a
%1:d represents staining run.
the reagent serial
number)
6 78 Dispenser with Run The reagent was Load a valid reagent.
Product Code % Compilation deactivated and
0:d, Serial # %1:d is not in the
has been dispense
Deactivated and database while
not found in you are loading
Products Table (% reagent data to

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0:d represents the compile a

reagent product staining run.
code and %1:d
represents the
reagent serial
number)
6 78 Dispenser with Run The reagent has Load a valid reagent.
Product Code % Compilation expired and is
0:d, Serial # %1:d not in the
has expired and dispense
not found in database while
Products Table (% you are loading
0:d represents the reagent data to
reagent product compile a
code and %1:d staining run.
represents the
reagent serial
number)
6 78 Dispenser with Run The reagent has Load a valid reagent.
Product Code % Compilation no tests
0:d, Serial # %1:d remaining and is
has no reagent in not in the
it and not found in dispense
Products Table (% database while
0:d represents the you are loading
reagent product reagent data to
code and %1:d compile a
represents the staining run.
reagent serial
number)
6 78 Dispenser with Run The reagent has Load a valid reagent.
Product Code % Compilation no argument
0:d, Serial # %1:d record in the
is not enabled for argument
this instrument database and is
type and not not in the
found in Products dispense
Table (%0:d database while
represents the you are loading
reagent product reagent data to
code and %1:d compile a
represents the staining run.
reagent serial
number)
6 78 Dispenser x, Serial Run A reagent on the Replace the reagent with a
#y has expired and Compilation carousel has valid reagent.
can not be used in expired.
this run.

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6 79 %0:s, Serial # %1:d Run The reagent is Load a valid reagent.

is currently in use Compilation on another
on another staining
instrument (%0:s instrument while
represents the you are loading
reagent name and reagent data to
%1:d represents compile a
the reagent serial staining run.
number)
6 79 Dispenser with Run The reagent is Load a valid reagent.
Product Code % Compilation on another
0:d, Serial # %1:d staining
is currently in use instrument while
on another you are loading
instrument (%0:d reagent data to
represents the compile a
reagent product staining run.
code and %1:d
represents the
reagent serial
number)
6 80 Protocol # %d has Run Compiling a Correct the protocol.
more than %d Compilation staining run and
reagents in one find a protocol
recipe step. (%d that has more
represents the than 2 reagents
protocol number defined for a
and the second %d staining
represents the procedure step.
maximum
reagents per
recipe step)
6 87 Manual Run Selected Select a different Reagent
application Compilation Reagent Access Access Point or let the slide
conflicts with the Point is not run continue.
selected Reagent compatible with
Access Point, slide the manual
run will be application
reattempted in % slides.
0:d minutes.
6 88 Dispense conflicts Run A dispense Select a different Reagent
with the selected Compilation operation Access Point.
Reagent Access conflicts with
Point, slide run the selected
will be Reagent Access
reattempted in % Point.
0:d minutes.
7 1 %s has no Database Attempting to Contact Ventana.

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associated cases. deactivate cases

(%s represents and no records
Case order name) exist.
7 4 This dispenser is Database Preparing to 1. Wait for the other Host
owned by another refill a dispenser system to relinquish
host and cannot and the ownership.
be filled at this dispenser is
2. Force ownership via
time. owned by
access code from
another Host
Ventana.
system.
3. If the problem persists,
contact Ventana.
7 5 This dispenser is in Database Preparing to Wait for the other NexES
use on an refill a dispenser Host system to relinquish
instrument and and the ownership.
cannot be filled at dispenser is
this time being used in a
staining run.
7 6 Product usage Database Attempting to The product was not used.
data unavailable! generate a There is no data to be
Product Usage reported.
report and no
data is available.
7 7 There are no Database Attempting to Set up the requestors.
preregistered log cases when
requesters no case order
requesters are
set up.
7 13 There are no Database Attempting to Register new bulk products.
preregistered log bulk
bulks products and no
preregistered
consumables are
available.
7 14 There are no Database Attempting to Register new probes.
preregistered log probe and no
probes pre-registered
probes are
available.
7 15 There are no Database Attempting to Register reagents.
preregistered log reagents and
reagents no pre-
registered
reagents are
available.
7 16 There are no Database Attempting to Register control tissue.
preregistered log control tissue

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blocks when no
preregistered
control tissue is
available.
7 17 There are no Database Attempting to Register new dispensers.
Active dispensers refill a
to fill dispensers when
no active
dispensers are
available.
7 18 There are no Database Attempting to Register antibodies.
preregistered log antibodies
antibodies and no pre-
registered
antibodies are
available.
7 19 There are no runs Database An attempt is Enter the control results
to QC at this time made to enter when there are executed
control results, staining runs.
and there are no
executed
staining runs.
7 21 Backup was Database User cancels the Run the backup again.
cancelled prior to backup before it
completion. is completed.
7 24 Incorrect Database The Select the correct
Frequency in User maintenance frequency.
Maintenance frequency is not
Notes Daily, Monthly,
or Quarterly.
7 27 Inventory Database There are no Register the product into
Database is Empty product records inventory.
in the inventory
database and an
attempt is made
to generate an
Inventory report.
7 48 Database Integrity Database An error is Try to run the database
Error: %s (%s encountered integrity check again.
represents data while Different actions are
integrity error performing a required, depending on
message) database which tables get errors.
integrity check. Send a screenshot to GTS
and the error log for
further analysis.
7 58 There is no system Database There is no There is no system data to
data to archive staining run data archive.

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for the selected

archive date.
7 59 All staining run(s) Database Attempting to All staining runs must be
must be complete perform an complete before archiving.
before performing archive while a
an archive staining run is in
progress.
7 60 There are no runs Database Attempting to Change the date range or
to print at this print a run cancel the report.
time report and no
data is available
for the selected
date range.
7 61 No tests were run Database Attempting to Choose another dispenser
with this dispenser print a dispenser or cancel the report.
usage report and
the dispenser
was not used in
a staining run.
7 63 No runs have used Database Attempting to Choose another product or
this bulk fluid print a bulk cancel the report.
usage report and
the bulk product
was not used in
a staining run.
7 64 There were no Database Attempting to Change the date range.
runs which used print a bulk
bulk in the date usage report and
range selected the bulk product
was not used in
a staining run.
7 66 Keycode allocation Database No keycodes are 1. Delete the unused
failed. Delete available within keycodes.
unused Keycodes the allocated
2. Change the range of the
from Manage keycode range
keycode allocation.
Keycodes. Press and attempting
[Abort] to abort to print a case
print job. Press slide label with
[Ignore] to keycoding
generate a activated.
standard protocol
barcode
8 3 Both a Last and a Database Attempting to Re-enter the data.
First Name are Access save contact
required information and
the first or last
name is blank.

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8 6 File can not be Database The Host Somehow the database

opened, Call Access application encryption got corrupted.
Ventana cannot open an FTP the NexES folder to
encrypted Ventana for analysis.
database table.
8 7 Failed to Encrypt Database The Host 1. Run the database
”%s” table with Access application integrity check.
Archive Password cannot re-
2. Try again.
(%s represents encrypt a
database table database table 3. If the integrity check
name) with a NexES still fails, gather the
Archive NexES folder and FTP it
encryption to Ventana for analysis.
during the
archive process.
8 8 Failed to copy Database The NexES 1. Shut down VSS.
tables to Access application fails
2. Delete all files and
temporary folder to copy database
folders in
tables to a
C:\VMSI\Private.
temporary
directory during 3. Start VSS.
the archive 4. Try again.
process.
5. Check the permissions
to the C:\VMSI\Private
folder.
6. Check for antivirus
exclusions.
8 9 Failed to copy Database The NexES 1. Shut down VSS.
tables from Access application fails
2. Delete all files and
temporary folder to copy database
folders in
tables from a
C:\VMSI\Private.
temporary
directory to the 3. Start VSS.
NexES\Data 4. Try again.
directory during
5. Check the permissions
the archive
to the C:\VMSI\Private
process.
folder.
6. Check for antivirus
exclusions.
8 10 Error Deleting Database The NexES 1. Restart VSS.
Runs Access application fails
2. Try again.
to remove
staining run data 3. If the problem persists,
during the FTP the dataset to
archive process. Ventana for analysis.
8 12 Error Deleting Database The NexES 1. Restart VSS.

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Dispensers Access application fails 2. Try again.

to remove 3. If the problem persists,
dispense data FTP the dataset to
during the Ventana for analysis.
archive process.
8 15 Could not gain Database Unable to gain 1. Restart VSS.
ownership of Access ownership of a
2. Try again.
Dispenser(s) reagent from
another Host 3. If the problem persists,
system when FTP the dataset to
attempting to Ventana for analysis.
add or change
reagent
comments for
the kit.
8 15 Could not locate Database Unable to locate 1. Restart VSS.
Kit Dispensers in Access the kit
2. Try again.
table dispensers when
attempting to 3. If the problem persists,
add or change FTP the dataset to
reagent Ventana for analysis.
comments.
8 37 Error Packing Database Unable to 1. Restart VSS.
Table Access optimize the
2. Try again.
database tables
during the 3. If the problem persists,
archive process. FTP the dataset to
Ventana for analysis.
8 43 Error Deleting Database Unable to delete 1. Restart VSS.
Cases Access case requesters
2. Try again.
from the
database during 3. If the problem persists,
the archive FTP the dataset to
process. Ventana for analysis.
8 45 Error Deleting Database Unable to delete 1. Restart VSS.
Blocks Access tissue blocks
2. Try again.
from the
database during 3. If the problem persists,
the archive FTP the dataset to
process. Ventana for analysis.
9 1 Probe: %s has Reagent Logging a 3rd 1. Register a different
already been Database party probe and probe.
registered (%s the probe was
2. If data needs to be
represents probe already
changed, modify the
name) registered in the
current probe.
Host system.
9 2 Reagent: %s has Reagent Logging a 3rd 1. Register a different
already been Database party reagent

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registered (%s and the reagent reagent.

represents has already been 2. If data needs to be
reagent name) registered in the changed, modify the
Host system. current reagent.
9 6 Can not proceed Reagent A staining run is 1. Register the product.
with staining run Database started and no
2. Associate it with the
at this time. You bulk reagents
instrument.
must register the are registered
following product and associated 3. Start the staining run.
(s) before with the
proceeding instrument.
10 2 There are no Printing You try to print a Set up the contacts.
contacts Recorded Contact report
and there are no
contacts set up
in the Ventana
software.
11 3 NexES Host The computer is Ensure the USB drive is
Software Requires not detecting working:
A Backup Disk To the USB Flash 1. Double-click the My
Run drive (Hardware) Computer icon.
2. Double click the USB
drive.
3. If the USB Drive is not
shown, remove the
drive from the PC, wait
3 seconds, then reinstall
the USB drive into an
available USB Port.
4. If the USB drive is
defective, replace it
with a Ventana-
approved USB drive.
Complete the following
steps if the site needs to
start run:
1. Right-click the NexES
icon on the desktop and
click Properties.
2. Click the shortcut tab.
3. Add noback to the
following target path
C:\NexES\NexES.exe.
11 4 XT Host could not Not defined. Not defined.
backup the
datafiles.

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11 7 Com Port Error Communication Failed to 1. Check the connections.

(Message varies) with the initialize or
2. Try again.
Instrument utilize the com
port for 3. If the issue persists,
instrument contact Ventana.
communications.
11 8 Out Of Memory in
Process Response
11 9 Out Of Resources
in Process
Response
11 10 Program Exception
- Command:%d
Message:%s
11 12 Bad Short Date
Format: %s
11 18 Database
ownership update
failed.
11 20 Database version
update to table
failed.
12 0 Staining Remote The staining run Remove the slides.
instrument Software finishes.
program ran to
completion
12 1 Invalid step found Remote An invalid step Contact Ventana.
in RunStarting Software was found in the
macro. Call for Run-start macro.
service.
12 1 Slide heat is too Slide
high. temperature
reached a
potentially
damaging level
(125° C) for over
5 seconds.
Check the slide
heater sensor
and the fan.
12 2 Invalid step found Remote An invalid step Contact Ventana.
in RunEnding Software was found in the
macro. Call for Run end macro.
service.
12 3 Slide access door The slide door
was opened was opened,

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during the run. possibly

compromising
the slide
temperature
during a run.
12 5 Low system air Remote The low pressure Could be a compressor
pressure was too Software falls below the error or a leak.
low. low pressure low
limit.
12 5 Pressure is too Air pressure has
low. fallen below the
minimum (12.0
psi) over a 5
second period.
Perform a leak
check. Test the
compressor and
the regulator.
12 6 Low system air Remote The low pressure Could be a compressor
pressure is too Software exceeded the error.
high. low pressure
high limit.
12 6 Pressure is too Air pressure rose
high. higher than
permitted (13.5
psi) over a 5-
second period.
Check: regulator,
valves (VRMIX
and BCBLO),
pressure sensor.
12 7 Pressurizing time
exceeded.
12 8 Purging failed to The purging
complete within operation
the required time (dropping air
pressure to .5
psi) failed to
complete in the
time allotted (3
minutes). Check
the zero
calibration of the
pressure sensor.
12 9 Time limit for A non-fatal
existing exception error, such as
expired “Slide was

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opened during
the run” was not
signed off by the
operator within
the required 5-
minute interval.
12 10 Power failed Remote The power to 1. Ensure that the power
during run Software the instrument is requirements are met
cut off during a from the lab's
staining run. standpoint.
2. Check the power supply
on the instrument.
3. Ensure that the power
switch is on.
12 11 Slide heat Remote A slide heater on This error could be caused
exceeded the Software the instrument by a lack of LCS on the slide
absolute exceeds the at incubation or a faulty
maximum maximum slide heater.
temperature. allowable
temperature.
12 12 Slide heat Remote A slide heater The sensor could be
temperature Software sensor on the unplugged from the banana
sensor is bad or instrument board, or a faulty heater.
not connected. cannot be
detected.
12 15 Pressure exceeded Remote Air pressure has
the absolute Software increased
maximum limit beyond the
upper range of
the sensor (14.2
psi). Check:
regulator, valves
(VRMIX and
BCBLO),
pressure sensor
12 16 Nozzle plate failed Remote The home sensor Faulty home sensor which
to find home Software fails to detect probably needs to be
position during the replaced.
homing of the
nozzle plate.
12 16 Slide tray failed to
find home
position.
12 17 Reagent tray failed Remote The home sensor Faulty home sensor which
to find home Software fails to detect probably needs to be
position during the replaced.
homing of the

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reagent tray
carousel.
12 17 Reagent tray failed Seek for home
to find home position failed.
position or tray is Possible
missing. problems with
motor, motor
controller, or
home sensor.
Also check belts
and bearing
pads.
12 18 Slide heat is too Slide
low. temperature
remained below
normal (-3° C)
for over 5
minutes. Check
the slide heater
sensor, and fan.
12 19 Fluid in tub Remote The excess fluid Drain could be clogged, or
exceeded Software level exceeds the the sensor is faulty.
maximum level sensor level
located on the
internal tub.
12 21 Depressurizing
time exceeded.
12 23 User aborted run Remote The User ends a Could be that the user
before normal Software staining run aborted the run manually,
completion prior to its or a VSS failed to detect the
natural HASP key during the start
completion. of a run while other slides
were in progress
12 24 Nozzle plate Remote The nozzle plate 1. Restart the runs from
position incorrect Software becomes Sleep mode.
during the run misaligned.
2. If the problem persists,
reboot the instrument.
3. Try again.
12 24 Slide tray position
incorrect during
the run
12 25 Reagent tray Remote The reagent 1. Restart the runs from
position incorrect Software carousel became Sleep mode.
during the run misaligned.
2. If the problem persists,
reboot the instrument.

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3. Try again.
12 36 LCS reservoir
failed to prime.
12 40 LCS reservoir
failed to prime.
12 41 Optional reservoir
failed to prime.
12 42 Vacuum trap is full
of fluid
12 44 LCS reservoir
failed to recharge
itself in time.
12 46 Optional reservoir
failed to recharge
itself in time.
12 48 LCS reservoir
failed to recharge
itself in time.
12 49 Optional reservoir
failed to recharge
itself in time.
12 50 Waste container is
full.
12 51 Slide heater error.
12 53 Nozzle plate check Remote The nozzle plate Contact Ventana to align
at end of run Software is slightly out of and check hardware.
indicated minor alignment.
misalignment
12 53 Slide tray check at
end of run
indicated minor
misalignment
12 54 Nozzle plate check Remote The nozzle plate Contact Ventana to align
indicated major Software is seriously out and check hardware.
misalignment of alignment.
12 54 Slide tray check at
end of run
indicated major
misalignment
12 55 Reagent tray Remote The reagent tray Contact Ventana to align
check at end of Software is slightly out of and check hardware.
run indicated alignment.
minor
misalignment.
12 55 Reagent tray

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check indicated
major
misalignment
12 56 Reagent tray Remote The reagent tray Contact Ventana to align
check at end of Software is seriously out and check hardware.
run indicated of alignment.
major
misalignment.
12 56 Reagent tray
check indicated
major
misalignment
12 59 Priming operation
completed
12 60 Cleaning operation Remote A cleaning Go to the next step in the
completed. Software function has cleaning operation or
completed. resume using the
instrument.
12 61 Pressurizing time The standard 13
was exceeded psi air pressure
could not be
achieved at
startup in under
60 seconds.
Check
compressor,
relay, leakage
from fluid
bottles, etc.
12 63 Run stopped due Remote The slide drawer Replace the heater.
to heater(s) Software heaters are too
abnormally hot. If hot for slide
this situation processing.
persists, call for
service.
12 65 High pressure Remote The high Dispatch an FSE for service.
exceeded Software pressure
exceeds the
maximum
allowable limit
for a specified
amount of time.
12 99 AFM left board is Remote The AFM control Could be a bad board or a
not responding Software board is not connection came loose.
normally to responding to Contact Ventana.
commands. If this commands.
situation persists,

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call for service.

12 102 Exhaust fan is not Remote The exhaust fan A connection came loose.
operating Software is not operating Dispatch the FSE.
properly. If this properly.
situation persists,
call for service.
12 103 Instrument Remote The instrument The instrument should
crashed due to Software crashed, due to restart automatically.
task hang. a task hang. Transfer the dataset to
R&D for investigation.
12 106 High system air Remote The high The error message could be
pressure was too Software pressure falls the result of a bad sensor
low. below the high- or a compressor error/leak.
pressure low
limit.
12 107 High system air Remote The high The error message could be
pressure is too Software pressure the result of a bad sensor,
high. exceeds the or a compressor error.
high-pressure
high limit.
12 109 Failed to confirm Remote The system fails The slide might have
that the slide was Software to confirm that a moved or have gunk on it.
still present. slide is still Or, the Slide Detector is
present. faulty.
12 111 Slide barcode Remote There is a slide Contact Ventana to check
reader Software barcode reader hardware.
communications comm failure.
failure.
12 111 Barcode reader Remote Could not The error message could be
communications Software communicate the result of a bad reader
failure. with the barcode or a connection came
reader. loose. Call Ventana.
12 112 Reagent barcode Remote There is a Contact Ventana to check
reader Software reagent barcode the hardware.
communications reader comm
failure. failure.
12 113 Slide processing Remote Commands Staining Procedure or
time exceeded the Software attempted to Macro error. Contact
limit of the slide process after the Ventana.
tray dwell time. slide position's
Please notify dwell time.
Ventana.
12 113 Slide processing
time exceeded the
limit of the nozzle
plate dwell time.

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Please notify
Ventana.
12 116 Inactive slide Remote A slide requests Transfer the dataset for
attempted to start Software a submacro step analysis.
a sub macro. This while the nozzle
typically indicates plate is at
a software error stations 1, 7, 8,
or 9, or an
inactive slide
requests the
macro step.
12 117 Inactive slide Remote An inactive slide Transfer the dataset for
attempted move Software or a slide that is analysis.
the reagent tray. not under the
This typically nozzle plate
indicates a station 6
software error. requests a
reagent carousel
move.
12 118 Slide heater error.
If this situation
persists, call for
service.
12 122 Slide barcode is Remote The instrument 1. Make sure that the slide
unreadable, check Software cannot read the barcode is readable.
slide and retry. barcode on the
2. Restart the slide.
indicated slide.
12 125 High system air
pressure was too
low for an
extended period
of time.
12 126 Low system air
pressure was too
low for an
extended period
of time.
12 130 Slide #21 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call the FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 131 Slide #22 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call the FSE to run

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low) setpoint tests.

temperature in
the timeout
duration.
12 132 Slide #23 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 133 Slide #24 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 134 Slide #25 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 135 Slide #26 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 136 Slide #27 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 137 Slide #28 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 138 Slide #29 Remote The slide The error message could be

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temperature Software position cannot as a result of a bad slide

control error (too achieve the heater. Call FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 139 Slide #30 Remote The slide The error message could be
temperature Software position cannot as a result of a bad slide
control error (too achieve the heater. Call the FSE to run
low) setpoint tests.
temperature in
the timeout
duration.
12 140 Slide #21 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 141 Slide #22 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 142 Slide #23 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 143 Slide #24 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 144 Slide #25 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 145 Slide #26 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.

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maximum
allowable.
12 146 Slide #27 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 147 Slide #28 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 148 Slide #29 Remote The slide The error message could be
temperature Software position as a result of a bad slide
control error (too temperature heater. Call the FSE to run
high) exceeds the tests.
maximum
allowable.
12 149 Slide #30 Remote The slide Send service rep to
temperature Software position investigate.
control error (too temperature is
high) out-of-range or
disconnected.
12 150 Slide #21
temperature
sensor bad or
disconnected
12 151 Slide #22 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 152 Slide #23 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 153 Slide #24 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 154 Slide #25 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is

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disconnected out-of-range or
disconnected.
12 155 Slide #26 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 156 Slide #27 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 157 Slide #28 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 158 Slide #29 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 159 Slide #30 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected out-of-range or
disconnected.
12 160 Slide #1 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 161 Slide #2 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 162 Slide #3 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout

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duration.
12 163 Slide #4 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 164 Slide #5 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 165 Slide #6 Remote The slide Send a service rep to
temperature Software positioncannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 166 Slide #7 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 167 Slide #8 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 168 Slide #9 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 169 Slide #10 Remote The slide Send a service rep to
temperature Software positioncannot investigate.
control error (too achieve the
low). setpoint

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temperature in
the timeout
duration.
12 170 Slide #11 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 171 Slide #12 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 172 Slide #13 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 173 Slide #14 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 174 Slide #15 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 175 Slide #16 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 176 Slide #17 Remote The slide Send a service rep to
temperature Software position cannot investigate.

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control error (too achieve the

low). setpoint
temperature in
the timeout
duration.
12 177 Slide #18 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 178 Slide #19 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 179 Slide #20 Remote The slide Send a service rep to
temperature Software position cannot investigate.
control error (too achieve the
low). setpoint
temperature in
the timeout
duration.
12 180 Slide #1 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 181 Slide #2 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 182 Slide #3 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 183 Slide #4 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature

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high). exceeds the

maximum
allowable.
12 184 Slide #5 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 185 Slide #6 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 186 Slide #7 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 187 Slide #8 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 188 Slide #9 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 189 Slide #10 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 190 Slide #11 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 191 Slide #12 Remote The slide Send a service rep to
temperature Software position investigate.

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control error (too temperature

high). exceeds the
maximum
allowable.
12 192 Slide #13 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 193 Slide #14 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 194 Slide #15 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 195 Slide #16 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 196 Slide #17 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 197 Slide #18 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 198 Slide #19 Remote The slide Send a service rep to
temperature Software position investigate.
control error (too temperature
high). exceeds the
maximum
allowable.
12 199 Slide #20 Remote The slide Send a service rep to

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temperature Software position investigate.

control error (too temperature
high). exceeds the
maximum
allowable.
12 200 Slide #1 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 201 Slide #2 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 202 Slide #3 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 203 Slide #4 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 204 Slide #5 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 205 Slide #6 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 206 Slide #7 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 207 Slide #8 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 208 Slide #9 Remote The slide Send a service rep to
temperature Software position investigate.

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sensor bad or temperature is

disconnected. out-of-range or
disconnected.
12 209 Slide #10 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 210 Slide #11 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 211 Slide #12 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 212 Slide #13 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 213 Slide #14 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 214 Slide #15 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 215 Slide #16 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 216 Slide #17 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 217 Slide #18 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or

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disconnected.
12 218 Slide #19 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 219 Slide #20 Remote The slide Send a service rep to
temperature Software position investigate.
sensor bad or temperature is
disconnected. out-of-range or
disconnected.
12 220 Waste container
was full during
run.
12 225 Initializing
12 226 Draining Ventana
Fluids
12 227 Waiting for
Decontamination
Fluid
12 229 Incubating with
Decontamination
Fluid
12 230 Draining
Decontamination
Fluid
12 231 Waiting for DI
Water
12 233 Draining DI Water
12 234 Waiting for
Ventana Fluids
12 236 Priming lines with
Ventana Fluids
12 237 Disconnect tubing
manifold and
insert filled Bulk
bottles into
instrument.
12 241 Cleaning with
Disinfectant
12 243 Press button on
staining module to
continue the run.
12 245 Priming, please
wait

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12 247 Press Ventana Bug Remote A function test Press the button to resume
button on staining Software has stopped and the test.
module to must be
continue test continued.
function
12 251 Press stainer Remote The system has 1. Complete the
button to open, Software paused for a application.
perform manual manual
2. Resume the staining
application, press application.
run.
and hold button
when complete
13 2 No slides found,
run terminated
13 3 Barcode read
Aborted with Error
Code %d, Please
Retry.
13 4 Barcode read Instrument Tray The instrument Restart the run.
timed out, Please Scan attempted to
Retry. read barcodes
during the run
process but the
barcode
information is
formatted
incorrectly.
13 5 Barcode read
Aborted with Bad
Format error,
Please Retry.
13 6 Barcode Reader Instrument Tray Misread of the Restart the run.
Did Not Initialize, Scan slide label.
Please Retry.
13 7 Slide Barcode Instrument Tray Misread of the Restart the run.
Check Digit Error, Scan slide label.
Restart Run.
13 8 Invalid Barcode at Instrument Tray Trying to read Restart the run.
position %d. Scan reagent
barcodes during
the run process
and the reagent
barcode cannot
be decrypted.
13 9 (%d represents the Instrument Tray Misread of slide Restart the run.
reagent position Scan label.
on the reagent

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carousel).
13 10 %0:s with Serial
#%1:d at Position
%2:d is a duplicate
product, please
remove from tray.
13 11 Barcode Trigger Instrument Tray Misread of Restart the run.
Failed, Please Scan Reagent label.
Retry.
13 12 Barcode read Error Instrument Tray Misread of Restart the run.
Code %d, Scan Reagent label.
Retrying… Barcode
read Timed Out,
Retrying…
13 13 Barcode read Bad Instrument Tray Misread of Restart the run.
Format, Retrying… Scan Reagent label.
13 14 Unknown Bar
Code Reader Type,
run terminated
13 15 Keycode Bar Code Instrument Tray The keycode Check the connectivity
on Slide at Scan embedded in the between the other hosts in
Position %d could slide barcode the replicated environment
not be Resolved. could not be for the ability to replicate
read correctly case slides.
during the
staining run
process.
13 17 Unknown error
text, but the error
is defined
13 18 (%d represents Instrument Tray Case slide 1. Wait until the other
slide position Scan ownership could NexES Host system is
Could not acquire not be acquired finished with the case
Ownership of all from another slide.
Case Slide(s). Host system
2. Force the ownership
during the
acquisition with an
staining run
access code from
process.
Ventana.
13 21 [#] Slide Run Informational Information Information Only.
Resumed after Message Only.
being paused for 3
Mins 32 Secs
13 23 [#] Reagent Access Informational Information Information Only.
occurred during Message Only.
run.
14 3 Slide at position Staining Run The selected Replace the heater.

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#XXXX is on a protocol to be
faulty heater. used during the
run process was
not created for
the instrument
type.
14 4 Protocol #%0:s at Staining Run Communication 1. Create a protocol.
slide position #% with an
2. Restart the staining run.
1:d is not defined instrument fails
for this instrument during a staining
type. (%0:s run when
represents the information is
protocol number being
and %1:d downloaded.
represents slide
position on the
carousel)).
14 5 Slide Barcode The number of Possible reasons:
Count Mismatch - slides specified • An incorrect count was
%d expected, but in the pre-run input in the checklist
%d acquired. checklist did not
• The barcode reader is
match the
not functioning properly
number found.
• The barcode blow-off is
not functioning
• The barcode reader is
not adjusted properly
14 6 Run Aborted. Not Staining Run The staining Check the communications
acknowledged by instrument path from the instrument
remote. Error encountered a to the host.
Code %d, Please timeout
Retry. (%d condition during
represents the a staining run.
error code).
14 7 Run download Staining Run During the run Restart the staining run.
Timed Out, Restart process, the run
Run. download
information is
formatted
incorrectly.
14 8 Run Download Staining Run A slide is seated Restart the staining run.
Aborted with Bad on a faulty
Format Code %d, heater during
Please Retry. (%d the staining run.
represents the
format code).
14 9 The following slide Staining Run Communication Contact Ventana to replace
heater(s) are between the faulty heaters.

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faulty and require staining

service. Press instrument and
[ Abort ] to the host
terminate run. application is
Press [ Ignore ] to lost during the
continue. run information
download when
performing a
function test.
14 10 Run Download Staining Run Communication Restart the staining run.
Aborted, Restart to the staining
Run. instrument fails
while
performing a
function test
when
downloading run
information to a
staining
instrument.
14 11 Run Download Staining Run The test function Restart the test function.
Aborted, Restart timed out while
Run attempting to
run.
14 12 Test Function Staining Run During a Restart the staining run.
Aborted, Restart function test,
Run. the downloaded
information is
formatted
incorrectly.
14 13 The following slide Staining Run A slide is placed Contact Ventana to replace
heater(s) are on a faulty the faulty heaters.
faulty and require heater when a
service. Press function test is
[ Abort ] to run.
terminate run.
Press [ Ignore ] to
continue.
14 17 Press [ Ignore ] to
Continue anyway.
Press [ Ignore ] to
Continue anyway.
Press [ Abort ] to
abort Test
Function. Press
[ Ignore ] to
Continue anyway.
14 18 Press [ Ignore ] to

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Continue anyway.
Press [ Ignore ] to
Continue anyway.
Press [ Abort ] to
abort Test
Function. Press
[ Ignore ] to
Continue anyway.
14 20 Run exceeds
desired delayed
start time. Run
starting
immediately.
14 21 Run exceeds
desired delayed
completion time.
Run starting
immediately.
14 22 Database version Staining Run The dispense Send attempt to fix code.
fields are out of record’s
date. Please database version
shutdown and field is different
restart NexES. than the
database version
in the HASP key.
14 23 Database Staining Run The ownership Send attempt to fix code.
ownership version database version
fields are out of field of the
date. Please dispense record
shutdown and is different than
restart NexES. the database
version field in
the dispense
record.
14 25 Slide Barcode
Check Digit Error,
Please re-label
slide at position: %
d
14 27 No reagents found
on reagent
carousel. Do you
wish to continue
anyway?
14 29 Protocol "%0:s" at
slide position #%
1:d is missing

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Processing Steps.
14 31 %0:s dispenser #%
1:d missing from
Dispenser
database.
14 32 Duplicate %0:d #%
1:d dispensers on
tray.
14 33 %0:d dispenser #%
1:d missing from
Package.
14 34 %0:s, #%1:d
dispenser missing
from tray
14 35 %0:s, Serial #%1:d
is owned by host
#%2:d and can not
be used
14 36 Dispensers %0:s,
#%1:d at position
%2:d and a
dispenser of "%
3:s" must be
beside each other.
14 37 Dispensers %0:s,
#%1:d and %2:s,
#%3:d must be
beside each other.
14 38 Not enough of
reagent %s to
perform run
14 39 %0:s, #%1:d
dispenser missing
from tray
14 39 Reagent %s
missing from tray
14 40 Reagent missing in
Argument
database, product
code: %d.
14 41 %0:s, Serial #%1:d
has expired and
can not be used
14 42 %0:s, Serial #%1:d
has been

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Deactivated and
can not be used
14 43 %0:s, Serial #%1:d
has no reagent in
it and can not be
used
14 44 %0:s, Serial #%1:d
is not enabled for
this instrument
type and can not
be used
14 45 %0:s, Serial #%1:d
is currently in use
on another
instrument
14 46 Continuing with
dispenser %0:s, #%
1:d missing from
tray
14 47 %0:s dispenser
missing from tray,
required adjacent
to dispenser "%
1:s", #%2:d at
position %3:d.
14 48 Inadequate waste
capacity to
continue.
14 49 Inadequate %s
bulk volume to
perform slide run.
14 51 A batch run is
starting on
instrument: %s.
For those slides,
the internal bulk
capacity must be
supplemented by
the external
bottles. Verify that
the following
amounts are
available in these
external bottles:
14 52 Protocol #%0:s at Staining Run The protocol is 1. Check the protocol
slide position #% defined for a names and numbers.
1:d is not defined different

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for this instrument instrument type. 2. Reprint the labels.

type.
14 53 Protocol "%0:s" at Staining Run The protocol is 1. Check the protocol
slide position #% defined for a names and numbers.
1:d is not defined different
2. Reprint the labels.
for this instrument instrument type.
type.
14 54 Slide was detected Staining Run A barcode was 1. Move the slide to a
on a faulty acquired on a valid position.
position #%d, malfunctioning
2. Call Ventana to fix the
please reposition slide position.
malfunctioning slide
slide.
positions.
15 26 Run Compiler The customer A common cause of this
Terminated tried to start a error is the use of
Abnormally run on the characters in the
ULTRA. After Instrument friendly name.
slides are read, A single quote (‘) and
the error double quote (“) are not to
appears and the be used in the instrument
runs do not name and can cause the
start. 15-26 error. An example of
an instrument name that
would cause the error is:
Bob’s ULTRA. Rename the
instrument name without
using the single or double
quotes. In the example
above you could rename
to: Bobs ULTRA.
99 1 Unable to fix. The database FTP the NexES folder to
Table may be tables cannot be Ventana for analysis.
Corrupted. fixed when
starting the host
application.
99 2 Fixing Archive data Trying to fix Restore from the most
to your Live database tables recent backup. Archive files
system may cause that are mixed are not allowed to be run in
undesirable with Archive and the live system.
results. This action Live data when
is not starting the host
recommended! application.
99 3 Unable to fix. Unable to re- FTP the NexES folder to
Table may be encrypt Ventana for analysis
Corrupted. database tables
while trying to
repair the table
when starting

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the host
application.
99 7 The Zip file already Attempting to Rename the old file if you
exists. Overwrite?. create a zip want to keep it. Otherwise,
archive file and click Yes to automatically
the zip file overwrite the file.
already exists.
99 8 Error reading data Unable to read 1. Try again.
from hardware the HASP key
2. Reinstall the HASP
key. when creating a
drivers.
zip archive.
3. Reseat the HASP key.
4. Replace the key if
necessary.

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