CH: 2 Marketing and Sales: 2.1 Organisation Structure of Marketing Department
CH: 2 Marketing and Sales: 2.1 Organisation Structure of Marketing Department
CH: 2 Marketing and Sales: 2.1 Organisation Structure of Marketing Department
INTAS BIOPHARMACEUTICALS:
The Biologics Business Unit (BU) of Intas Pharmaceuticals Limited was formerly an
independent biotechnology company and was known as Intas Biopharmaceuticals Ltd. Intas
Pharmaceuticals limited is an Indian company headquartered in Ahmedabad, India. The
Biologics BU is located in Moraiya, Ahmedabad and is one of the leading biosimilar product
manufacturers in Asia.
The Biologics BU of Intas Pharmaceuticals has biopharmaceutical operations with R&D
facility and an EU-GMP certified bio-pharmaceutical manufacturing facility.
SUN PHARMACEUTICALS:
Sun Pharmaceutical Industries Limited is an Indian multinational pharmaceutical company
headquartered in Mumbai, Maharashtra that manufactures and sells pharmaceutical
formulations and active pharmaceutical ingredients (APIs) primarily in India and the United
States. The company offers formulations in various therapeutic areas, such
as cardiology, psychiatry, neurology, gastroenterology and diabetology. It also provides APIs
such as warfarin, carbamazepine, etodolac, and clorazepate, as well as anticancers, steroids,
peptides, sex hormones, and controlled substances.
GLENMARK PHARMACEUTICALS:
Glenmark Pharmaceuticals is a pharmaceutical company headquartered
in Mumbai, India that was founded in 1977 by Gracias Saldanha as a generic drug and active
pharmaceutical ingredient manufacturer; he named the company after his two sons. The
company initially sold its products in India, Russia, and Africa. The company went public in
India in 1999, and used some of the proceeds to build its first research facility. Saldanha's son
Glenn took over as CEO in 2001, having returned to India after working
at PricewaterhouseCoopers. By 2008 Glenmark was the fifth-biggest pharmaceutical
company in India.
TORRENT PHARMACEUTICALS:
Torrent Pharmaceuticals Ltd. is the flagship company of the Torrent Group. It is based in the
Indian city of Ahmedabad. It was promoted by U. N. Mehta, initially as Trinity Laboratories
Ltd, and was later renamed Torrent Pharmaceuticals Ltd.
Torrent Pharmaceuticals operates in more than 50 countries with over 1000 product
registrations globally. Torrent Pharma is active in the therapeutic areas of Cardiovascular
(CV), central nervous system (CNS), gastro-intestinal, diabetology, anti-infective and pain
management segments. It has also forayed into the therapeutic segments of nephrology and
oncology while also strengthening its focus on gynecology and pediatric segments.
MANKIND PHARMA:
Mankind Pharma is a pharmaceutical company in India based at New Delhi. The company
has products in therapeutic areas ranging from antibiotics,
to gastrointestinal, cardiovascular, dermal, and erectile dysfunction medications.
The company was formed in 1991. It started working as a fully integrated pharmaceutical
company in 1995 with the contributions of two brothers, R C Juneja and Rajeev Juneja. The
seed capital for establishing the company was 50 Lakh. The company was started with 20
employees and launched in two states in the 1st year of its operation.
The company acquired Magnet Labs Pvt. Ltd. to enter the antipsychotic segment in
2007.Also it acquired Longifene-an appetite stimulant for children, in January 2010 which
was earlier a brand of UCB Belgium.
AUROBINDO PHARMA:
Aurobindo Pharma Limited is a pharmaceutical manufacturing company headquartered
in HITEC City, Hyderabad, India. The company manufactures generic pharmaceuticals
and active pharmaceutical ingredients. The company’s area of activity includes six major
therapeutic/product areas: antibiotics, anti-retrovirals, cardiovascular products, central
nervous system products, gastroenterologicals, and anti-allergics. The company markets these
products in over 125 countries. Its marketing partners include AstraZeneca and Pfizer.
CADILA PHARMACEUTICALS:
Cadila Pharmaceuticals is a multinational research based pharmaceutical group in India with
more than 5 decades of experience in providing high-quality affordable products. Company's
integrated operations covers entire gamut from manufacturing products ranging from API's-
Intermediates, finished formulations, OTC-Food Supplements, Biotechnology Products and
pharmaceutical Machinery. Cadila Pharmaceuticals manufacturing facilities are approved by
most stringent International bodies like WHO-GMP, UK-MHRA, USFDA-API, TGA-
Australia, and AIFA-Italy. International operation of Cadila Pharmaceuticals is spread across
58 countries including Americas, Japan, Asia, CIS and Africa.
LUPIN LIMITED:
Lupin Limited is a transnational pharmaceutical company based in Mumbai. It is the 12th-
largest company by market capitalization; and the eighth-largest generic pharmaceutical
company by revenue globally. The company’s key focus areas include paediatrics,
cardiovascular, anti-infectives, diabetology, asthma and anti-tuberculosis.
Target Group: Diagnostic, preventive and curative pharmaceutical and diagnostic product
seeking healthcare professionals
Positioning: Marketing of the pharma products to assuage, identify and thwart diseases.
SELLERS
SELLER
HEADQUARTER
ORGANISATION
CHANNEL
BETWEEN
NATIONS
CHANNEL WITHIN
NATIONS
FINAL USER OR
BUYER
(1)PRODUCTS:
A product means the combination of goods and services the company offers to the target
market. Zydus- Cadila has the largest product kit in India and its product range is vast and
varied. It includes products for CVS, GI, Female Healthcare and Respiratory. The company
provides services like commissioning, plant engineering, consulting and technical know-how
support and transfer. Some of its products include-
APIs: The Company’s APIs and intermediates’ business is the backbone of the
Company’s formulations business globally as it ensures uninterrupted supply of the
key input materials to the formulations manufacturing plants in a timely and cost
efficient manner which in turn, supplies the finished dosage formulations to different
customers globally. The Company is also a preferred source of API supplies for
various third party customers in India, United States, select markets of Latin America,
the Asia Pacific region and Europe. During the year, the Company continued its thrust
on cost optimisation by undertaking various initiatives so as to improve the bottom-
line and build a sustainable culture of cost efficiency. The Company filed six more
DMFs with the USFDA during the year, taking the cumulative number of filings to
133. The Company’s API business posted sales of `3,656 million during the year,
down 4%.
Biologics: The Company’s Biologics pipeline comprises 21 biosimilars (both in the
pipeline as well as launched) and six novel products (all in pipeline). During the year,
the Company completed Phase III clinical trials in India and received the marketing
authorisation from the Drug Controller General of India (DCGI) for one more
monoclonal antibody viz. Bevacizumab. Subsequently, the product was launched in
India under the brand name BryxtaTM. Apart from this, the Company received the
marketing authorisation from the DCGI for two more products viz. Follitropin alpha
and Pegasparagase during the year. The Company received the regulatory approval to
initiate Phase III clinical trials in India for one more monoclonal antibody during the
year. On the emerging markets front, the Company continued to file the dossiers of
first generation biosimilars and monoclonal antibodies in various countries of the
emerging markets. During the year, the Company received five product registrations
in different countries of the emerging markets. The Company launched two
biosimilars viz. ‘Colstim’ (biosimilar of filgrastim) and ‘Pegstim’ (biosimilar of
pegylated filgrastim) in the emerging markets of Philippines and Sri Lanka
respectively. On the novel biologics front, the Company initiated Phase III clinical
trials in India for Rabimabs. During the year, the Company received the GMP
certificate from the regulatory authorities of Colombia, Philippines, Turkey, Mexico
and Nepal for its biologics fill and finish manufacturing facility.
Vaccines: The Company has a portfolio of over 20 vaccines (both in the pipeline as
well as launched) covering both pediatric and adult vaccines. During the year, the
Company successfully completed Phase III clinical trials in India for one more
vaccine and applied for marketing authorisation to the DCGI. The Company initiated
Phase III clinical trials in India for two more vaccines and received regulatory
approval to initiate Phase III clinical trials in India for one more vaccine during the
year.
(2)PRICE:
Price is the amount of money customers have to pay to obtain the product policies regarding
pricing, offering discounts, trade in allowances and credit terms to adjust for the current
competitive situation. Zydus- Cadila is the leading health-care company in India and its aim
is to provide access to high-quality medicines at affordable rates. In order to meet the needs
of its patients, it has decided to keep an economic and reasonable pricing policy. Its aim is to
make life-saving drugs accessible to every needy patient and therefore for those drugs it has
kept a minimum pricing policy. Its efforts have reduced the prices of several vital drugs in the
market. For products that are exported it has maintained a competitive pricing policy, so that
it can successfully compete with its competitors.
(3)PLACE:
Place includes company activities that make the product available to target consumers. Policy
regarding outlets for sales channels of distribution location and layout of stores etc. Zydus
Cadila is headquartered in Ahmedabad, India, and ranks 4th in the Indian pharmaceutical
industry. The group has manufacturing sites and research facilities spread across five states of
Gujarat, Maharashtra, Goa, Himachal Pradesh and Sikkim in India and in the US and Brazil.
Zydus’ global business has a strong presence in the regulated markets of the US, Europe
(France and Spain) and in the high profile markets of Latin America and South Africa. It is
also present in a big way in 25 other emerging markets worldwide.
(4)PROMOTION:
Promotion means activities that communicate the merit the product and persuade target
customers to buy it. Zydus- Cadila group has adopted the Moraiya village, the company
provides free treatment meet to the people of village. The companies also mix arrangement of
operation by well known surgeons for the people suffering from dieses like kidney, stone at
free of cost. The company provides free medicines to different clubs like lion clubs, loyal
clubs, Rotary clubs and Red Cross society as charity. At present the company is planning to
arrange the hypertension programme at different corporate facilities to help the employee
who are suffering from hypertension. Now, in the modern period, there are so many
companies are takes care of sociality. They are giving free services & facilities, which can be
increase in the life-style. Such as Zydus- Cadila is also gives free medicines and other
injectional item to society.
There is another concern however, that is valid it holds that the 4Ps. Concept takes the seller
view of the market, not the buyer’s view. From the buyer’s view point in this age of
connectedness the 4p might be better described as 4Cs
4Ps 4Cs
Promotion Communication
Sun Pharma is Zydus Cadila's number 2 rival. Sun Pharma's headquarters is in Mumbai,
Maharashtra, and was founded in 1983. Like Zydus Cadila, Sun Pharma also competes in the
Pharmaceuticals space. Sun Pharma generates 217% of Zydus Cadila's revenue.
In view of the peculiar characteristics of pharmaceutical industry, we will try to discuss the
different approaches actually applicable and practiced in the industry. Although, the
approaches are same as in case of any other product, but the reasons and implications are
different.
Cost-Plus Pricing
The required profit margin is added to the cost of the product to arrive at the Ex-factory price,
and then Trade Price and Market Retail Price. This type of pricing is usually done for old
molecules where market is very crowded, and a higher price cannot fetch the required market
share. The objective of company in such scenario is to either get some additional volume for
their manufacturing facility, or to complement their existing product range.
Break-Even Pricing
Normally adopted for products being manufactured for government tenders and institutional
business. The concern is not profit, but again either to get volumes, or to get into large
hospital pharmacies so that the positive impact may come from out-of-hospital practice of the
doctors who have to prescribe their brand in hospital because of inclusion in pharmacy.
Normally, this type of pricing policies are never adopted for research based high profile
molecules, so that there may not be a negative impact on their high in-market price.
Value Based Pricing
This approach for pricing is most commonly used by Multinational companies, en-cashing
their good rapport with the doctors, especially in case of new molecules. There are countless
examples where the cost of product has no relevance whatsoever and company has priced a
product as per the perceived value for the doctors in their opinion. However, things are
becoming difficult now, and companies must be very careful while adopting this approach.
They have to not only be careful about the wrong judgment of perceived value that they may
make, and also the possibility of launch of same molecule by a local company with good
reputation and quality. During the last few years, MNCs have for the first time starting to
experience this onslaught by good local companies and now they realize that they cannot
have their own way about pricing the product. Since China & India have emerged as major
producers of bulk drugs, the prices of raw material have calm down drastically, and so the
pressure has increased on MNCs due to launch of low-priced brands of same molecules by
local companies.
This is what most marketing oriented companies attempt to do these days. They take into
account not only the perceived value, but also the value being offered by competition, and
then arrive at a reasonable price giving them good margin as well as keeping them
competitive in the long run. It is extremely important not only to take into account current
competitors, but also expected competitors, which come with a much lower price and snatch
the market share.
There is another pricing strategy practiced in pharmaceutical market, which can be termed as
Economy Pricing. The concept is close to cost plus pricing, but the perspective is different:
i) Economy Pricing There are some companies, which focus only on offering
brands of established molecules at the lowest possible price. They base their
price on cost, and keep the margins to bare minimum. The reason this is being
discussed separately is that the molecules selected have no impact whatsoever
on the pricing strategy. They may even pick up a molecule where there is just
one leading brand, and price theirs’ at 75% lower price
ii) Price Determination by Regulatory Authorities It would be interesting to
assess how the Ministry of Health decides upon the price. What they do is that
they ask for the cost structure from the first applicant of any molecule, which
is in 99% of cases a multinational company, which provides a highly inflated
cost due to the element of transfer pricing. On the basis of this cost structure,
the price is determined. The next applicant gets approximately 25-40% lower
price, and this then becomes the reference price for all following applicants.
Since the price allowed to MNC was inflated, all local companies get
sufficient margins even at 40% lower price than the leader. It is just mind-
boggling to see such approach, as it can be very simple for government
officials to verify costing from neutral source and find out a reasonable price.
Transfer pricing
Unlike consumer products, services and consumer durables, pharmaceutical companies are
not allowed to use the mass media for advertising their products. This closes a very important
expense centre for them, which is traditionally used by all other industries to reduce their
profits and show a higher cost in order to evade taxes and paying dividends to the
shareholders. Besides this, there is a strict code of ethics applicable which refrains them from
spending beyond a certain limit on promoting their products. In this situation, the only area
available for manipulation of cost is the actual cost of product. Companies aim to make the
cost appear as high as possible by buying the raw material at an inflated price, in most of the
cases from their own parent companies.
The core mission of our promotional activities is to provide quality information about the
product presented in compliance with the marketing authorization for that product, and to
promote correct use of the product among healthcare professionals.
Our Regulatory Affairs and Ethics & Business Integrity Departments have established
procedures and directives that comply with international standards:
To ensure that our ethical principles are applied in practice, we are also committed to:
Providing continuing professional education for sales reps, and assessing our sales
visit activities;
Applying the strictest ethical standards on scientific materials;
Providing precise, up-to-date and objective scientific information so that our
employees are knowledgeable in their interactions with healthcare professionals and
comply with the relevant regulatory requirements;
Supplying documentation that enables healthcare professionals to make objective
assessments about the quality of our products and the uses for which they were
developed;
Ensuring that information about our products is based on scientifically proven results;
and
Conducting internal audits to ensure that our subsidiaries are in compliance with the
approval procedures for scientific materials, and with internal and external codes of
conduct and currently applicable laws and regulations governing promotion.
Advertising Regulations:
Drugs play a very significant role in the management of ailment and illness in human life and
in this context; medical practitioners are given the responsibility of prescribing the various
drugs required for respective ailments/illnesses for the appropriate treatment and cure of the
same.
In the light of the above mentioned, the Government of India, like most countries of the
world, do not treat drugs as any other consumer products and apart from defined procedures
of its procurement and sale etc., it is also subject to strict limitations in the manner in which
its marketing is to be carried as well.
In India, the system of regulation, in order to provide checks and balances with regard to the
advertisement of drugs, is provided in the Drugs and Magical Remedies (Objectionable
Advertisements) Act, 1954 ("Act"). Section 3 (d) of the Act provides that "no person shall
take part in the publication of any advertisement referring to any drug in terms which
suggest or are calculated to lead to the use of that drug for the diagnosis, cure, mitigation,
treatment or prevention of any disease, disorder or condition specified in the Schedule, or
any other disease, disorder or condition (by whatsoever name called) which maybe
specified in the rules made under this Act." It can be devised, from the above provision that
publication of advertisement of drugs are subject to scrutiny of the above mentioned section 3
(d) of the Act in India. Therefore, publication of any advertisement referring to any drug in
terms which suggest or are calculated to lead to the use of that drug for the diagnosis, cure,
mitigation, treatment or prevention of any disease, disorder or condition specified in the
Schedule or Rules of the Act are prohibited in India.
Although in countries like the United States of America and New Zealand, drugs to be
prescribed by medical practitioners are allowed to be advertised directly to
consumers/patients and are regulated by the respective department of the Government in
charge of drugs in the country, the same practice is not followed or encouraged in India. It is
very apparent by t he nature of the Act that there is no opportunity to share information
pertaining to a drug with a consumer/patient directly by manufacturers/importers in order to
prohibit self-medication. However, it is suggested that if the Act is amended in a manner to
include activities, which educates the patients about drugs, it will encourage them to
understand the procedure involved in the treatment administered upon them by the medical
practitioners and will ensure patient compliance of the drugs prescribed to them and more
importantly will assist in removing social stigma that is associated with certain diseases.
Custom Duty
Import of drugs and pharmaceuticals is liable to basic customs duty and additional
customs duty
Import of neutraceuticals and health supplements is liable to basic customs duty,
additional customs duty and a special additional customs duty
There is no additional customs duty on certain drugs (life- saving)
Import of medical devices is liable for basic customs duty and additional customs
duty
CENVAT
Duty imposed by Central Government on manufacture of goods
Generic excise duty rate on the inputs (Active Pharmaceutical Ingredients or APIs) is
currently at 10.3%
Generic excise duty rate on finished formulations is 4.12%
Service Tax
Under the current service tax regime, all services are taxable unless exempt.
Exempted services include: 'Health care services' by a clinical establishment, an
authorised medical practitioner or para-medics
'Health care services' means any service by way of diagnosis or treatment or care for
illness, injury, deformity, abnormality or pregnancy in any recognized system of
medicines in India and includes services by way of transportation of the patient to and
from a clinical establishment, but does not include hair transplant or cosmetic or
plastic surgery, except when undertaken to restore or to reconstruct anatomy or
functions of body affected due to congenital defects, developmental abnormalities,
injury or trauma
The impact of GST on the pharma industry will be neutral. Formulations would be charged at
12% under GST while the average rate is 9% under current laws.
NIL 5% 12%
Human blood Animal or human blood vaccines All goods not specified
and its
components elsewhere:
All types of Diagnostic kit for all types of Medicines made by mixing two
contraceptives hepatitis or more products for therapeutic
or prophylactic uses.
(including Ayurvedic
medicines)
2.16 EXPORTS
International sales in generic markets contribute to over 33% of revenues. ƒ 60% growth in
formulation exports in last 5 years. Countries where Zydus- Cadila products are exported are:
AFRICA: In the African continent following countries are where the exports from Zydus-
Cadila are done. Ethiopia, Ghana, Mauritius, Tanzania, Uganda, Sierra Leone, and South
Africa.
EUROPE: European countries covered by the exports are Bulgaria, Czech Republic,
Romania, and Malta.
SOUTH-EAST ASIA: Cambodia, Hong Kong, Malaysia, Philippines, U.K., Sri Lanka, and
Thailand are countries of South-East Asia where exports are done.
OTHERS: Panama, West India, Mexico, Papua New Guinea, Germany, Belarus, Estonia,
Georgia, Kazakhstan, Latvia, Moldova, Russia, Ukraine, and Uzbekistan.
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https://www.business-standard.com/article/companies/cadila-draws-out-six-point-strategy-
104123101067_1.html
https://zyduscadila.com/public/pdf/Annual-Report-2017-2018.pdf
https://cleartax.in/s/impact-of-gst-rate-on-pharmaceutical-industry
https://www.thehindubusinessline.com/companies/zydus-cadila-gets-usfda-nod-to-market-generic-
anti-diabetic-drug/article26532402.ece
https://www.researchgate.net/publication/265174923_Pricing_strategies_in_pharmaceutical_mark
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https://www.zyduscadila.com/-/media/project/one-zyduscadila-web/websites/global/zyduscadila-
com/home/common/docs/download-center/promotional_practices_2018.pdf/
http://www.mondaq.com/india/x/265212/food+drugs+law/ADVERTISEMENT+OF+DRUGS+IN+INDIA
+AN+OVERVIEW