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    E-Mail To Neo Tech S Head of Travel

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    shiradri1224
    The Account Manager for BTS apologizes for inconveniences caused to NeoTech's Head of Travel and accepts full responsibility. As compensation, the company will cover all unexpected expenses and offer additional benefits like cataloging senior executives as VIP clients for the next trip with a 20% car rental discount. To prevent future issues, extra employees will be hired to improve service speed and luggage control. The Account Manager guarantees to personally solve any problems and hopes the offered compensation is accepted.

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    E-Mail To Neo Tech S Head of Travel

    Uploaded by

    shiradri1224
    6K views1 page
    The Account Manager for BTS apologizes for inconveniences caused to NeoTech's Head of Travel and accepts full responsibility. As compensation, the company will cover all unexpected expenses and offer additional benefits like cataloging senior executives as VIP clients for the next trip with a 20% car rental discount. To prevent future issues, extra employees will be hired to improve service speed and luggage control. The Account Manager guarantees to personally solve any problems and hopes the offered compensation is accepted.

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    E-mail To neo tech´s head of travel.docx

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    The Account Manager for BTS apologizes for inconveniences caused to NeoTech's Head of Travel and accepts full responsibility. As compensation, the company will cover all unexpected expenses and offer additional benefits like cataloging senior executives as VIP clients for the next trip with a 20% car rental discount. To prevent future issues, extra employees will be hired to improve service speed and luggage control. The Account Manager guarantees to personally solve any problems and hopes the offered compensation is accepted.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    6K views1 page

    E-Mail To Neo Tech S Head of Travel

    Uploaded by

    shiradri1224
    The Account Manager for BTS apologizes for inconveniences caused to NeoTech's Head of Travel and accepts full responsibility. As compensation, the company will cover all unexpected expenses and offer additional benefits like cataloging senior executives as VIP clients for the next trip with a 20% car rental discount. To prevent future issues, extra employees will be hired to improve service speed and luggage control. The Account Manager guarantees to personally solve any problems and hopes the offered compensation is accepted.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    To: NeoTech´s Head of travel

    From: Account Manager for BTS


    Subject: compensation and apologies for the bad service

    Dear Neo Tech´s Head of Travel,

    Thanks for being patient while I sort this out. I would like to sincerely apologise for the
    inconveniences. I accept full responsibility for what happened. Since you are one of
    our most valued clients. I will provide a suitable compensation.

    First, the company will cover all the expenses that have been unexpected. Then, I
    offer extra benefits like cataloging Senior executives as V.I.P clients for your next
    business trip. They also will receive 20% of discount in the car rental.

    To make sure a similar problem does not happen again. The company will hire extra
    employees for a quicker service, and can control the travelling luggage better. If any
    problem occurs in the future, make sure to call me. I will personally guarantee the best
    solution for any problem.

    I hope you will accept the offer and you are content with the actions we have done. If
    you have any question, feel free to call me at any time.

    Best wishes,
    Account Manager for BTS

    By: Shirley Villalba

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