Study On HR Planning and Recruitment
Study On HR Planning and Recruitment
Study On HR Planning and Recruitment
Recruitment of candidates is the function preceding the selection, which helps create a pool
of prospective employees for the organization so that the management can select the right
candidate for the right job from this pool. The main objective of the recruitment process is to
qualified applicants for the future human resources needs even though specific vacancies do not
exist. Usually, the recruitment process starts when a manger initiates an employee requisition
management, payroll and other systems, Recruitment management system helps to contour the
INTRODUCTION TO TOPIC
NEED OF THE STUDY
CHAPTER-1 SCOPE OF THE STUDY
1
OBJECTIVES
RESEARCH METHODOLOGY
LIMITATIONS OF THE STUDY
COMPANY PROFILE
CHAPTER-3 36
BIBLIOGRAPHY
CHAPTER-6 QUESTIONNAIRE 71
CHAPTER I
INTRODUCTION
INTRODUCTION
This report focuses on recruiting and selecting individuals for employment in an organization. The main aim
of this project report is to study the HR techniques for the recruitment and selection procedure in Ranbaxy.
Recruitment is the process of identifying and attracting potential candidates from within and outside an organization
to begin evaluating them for future employment. Once candidates are identified, an organization can begin the
selecting process. This includes collecting, measuring and evaluating\ information about candidates’ qualifications for
specified positions. Organizations use these processes to increase the likelihood of hiring individuals who possess the
Recruitment is a process to discover the sources of manpower to meet the requirements of the staking
schedule and to employ effective measures for attracting that manpower in adequate numbers to facilitate effective
selection of an efficient working force. Basically there are 2 sources of recruitment Internal and External sources.
Transfers and promotion is the category of the internal recruitment internal recruitment promotes greater loyalty and
External recruitment is mainly based on the campus selection process factory gate living is an important
source of external recruitment by planning a notice on the notice board of the enterprise specifying the details of the
job available. Personal selection and assessment activities are integral parts of organizational life. There is more
pressure now on organizations and HR managers to fill vacant positions quickly and with the most appropriate
individuals. Decisions about hiring and classifying applicants are based on expectations or predictions about their
future work behaviors. When a company needs to recruit new staff or make promotion decisions about employees,
there are various methods of assessments at its disposal. Whatever selection procedure is used, it should yield the
right type of information and lead to correct decisions being made. HRP helps determine the number and type of
people an organization needs. Job analysis and job design specify the tasks and duties of jobs and the qualifications
expected from jobholders. The next logical step is to hire the right number of people of the right type to fill the jobs.
Hiring involves two broad groups of activities: (i) recruitment and (ii) selection. Recruitment is discussed in this
employees with the right skills and motivations to succeed in available positions as well as in the
organizations. When employees are successful in their jobs, the organization benefits through
increased employee productivity and higher-quality products and services. In addition, when the
“right” employees are hired initially, they are more likely to be satisfied and remain with the
company. Thus, by using a good selection system to hire qualified employees, organizations can
reduce turnover, increase employee retention and ultimately increase critical business outcomes.
Provide information about the Recruitment and selection process based on which decision HR
Department are HRP, R&S, T&D, Career Planning, Transfer & promotion, Risk Management performance of
Provide feedback information about the level of achievement & behaviour of subordinate
this information helps to review the satisfaction of the subordinate, rectifying R&S deficiencies
To identify general practices that organizations use to recruit and select employees.
To determine how the recruitment and selection practices affect organizational outcomes.
To study the concept of Recruitment process.
Recruitment is the process which links the employers with the employees.
Increase organization and individual effectiveness of various recruiting techniques and sources for all
Meet the organizations legal and social obligations regarding the composition of its workforce.
Determine present and future requirements of the organization in conjunction with its personnel
Help reduce the probability that job applicants once recruited and selected will leave the organization
Attract and encourage more and more candidates to apply in the organisation.
Create a talent pool of candidates to enable the selection of best candidates for the organisation.
Help increase the success rate of selection process by decreasing number of visibly under qualified or
Begin identifying and preparing potential job applicants who will be appropriate candidates.
RESEARCH METHODOLOGY
DEFINITION OF RESEARCH
matter. The primary purpose for applied research is discovering, interpreting, and the development of
methods and systems for the advancement of human knowledge on a wide variety of scientific matters of
our world and the universe. Research can use the scientific method, but need not do so.
SOURCE OF DATA
Qualitative research:- Qualitative research allows you to explore perceptions, attitudes and motivations
and to understand how they are formed. It provides depth of information which can be used in its own
Quantitative research:- Quantitative research is descriptive and provides hard data on the numbers of
people exhibiting certain behaviors, attitudes, etc. It provides information in breadth and allows you to
It is, however, structured and does not yield the reasons behind behavior or why people hold
certain attitudes. Techniques commonly used in HE/FE include postal surveys (particularly appropriate in
the case of student populations where name and address information is available), telephone surveys
(appropriate for surveys of employers), on-line or web-based surveys (very cost-effective for reaching
audiences where e-mail penetration is high, such as students and university/college staff) and mystery
DATA COLLECTION
The information collected should be both accurate and relevant, as per the requirements of the researcher, who
has to work out a suitable data collection method. Data collection methods can be broadly classified into
PRIMARY METHODS
Data directly by a researcher is known as primary data. The methods used for collection primary
a. Survey
b. Observation
SECONDARY METHODS
Data not originally collected for use in the research project under consideration, but rather for use by
some other person or for use some other project is term secondary data. There are several ways by which
secondary data can be classified. One of the most useful in by source. Which immediately suggests the
This project is restricted to study purpose only and can be used keeping in view the object
The respondent in the project may not reveal important / confidential information
pertaining to the company policy and for this the project should be used keeping in view
Finding of the study will be based on the assumptions that respondents have given correct
information.
CHAPTER II
REVIEW OF LITERATURE
CHAPTER II
REVIEW OF LITERATURE
Recruitment
It is the process of finding and attracting capable applicants for employment. The process
begins when new recruits are sought and ends when their applicants are submitted. The result is a
pool of applicants from which new employees are selected. In simple terms, recruitment is
understood as the process of searching for and obtaining applicants for jobs, from among whom the
right people can be selected. A formal definition of recruitment is. Though, theoretically
recruitment process is said to end with the receipt of applications, in practice the activity extends to
the screening of applications so as to eliminate those who are not qualified for the job. The
recruitment industry has four main types of agencies employment agencies, recruitment
websites and job search engines, "headhunters" for executive and professional recruitment, and
other methods, and screening and selecting potential candidates using tests or interviews.
1. Determine the present and future requirements of the organization in conjunction with its
3. Help increase the success rate of the selection process by reducing the number of visibly,
4. Help reduce the probability that job applicants, once recruited and selected, will leave the
5. Meet the organisation’s legal and social obligations regarding the composition of its work
force.
6. Begin identifying and preparing potential job applicants who will be appropriate candidates.
7. Increase organizational and individual effectiveness in the short term and long term.
8. Evaluate the effectiveness of various recruiting techniques and sources for all types of job
applicants.
Recruitment represents the first contact that a company makes with potential employees. It
is through recruitment that many individuals will come to know a company, and eventually decide
whether they wish to work for it. A well-planned and well-managed recruiting effort will result in
high-quality applicants, whereas, a haphazard and piecemeal effort will result in mediocre ones.
High-quality employees cannot be selected when better candidates do not know of job openings,
are not intereseted in working for the company, and do not apply. The recruitment process should
inform qualified individuals about employment opportunities, create a positive image of the
company, provide enough information about the jobs so that applicants can make comparisons with
their qualifications and interests, and generate enthusiams among the best candidates so that they
will apply for the vacant positions. The negative consequences of a poor recruitment process speak
volumes about its role in an organization. The failure to generate an adequate number of reasonably
qualified applicants can prove costly in several ways. It can greatly complicate the selection
process and may result in lowering of selection standards. The poor quality of selection means
extra cost of training and supervision, Furthermore, when recruitments fails to meet organizational
needs for talent, a typical response is to raise entry-level pay scales. This can distort traditional
wage and salary relationships in the organization., resulting in avoidable consequences. 4 Thus, the
effectiveness of the recruitment process can play a major role in determining the resources that
According to Edwin B. Flippo, “Recruitment is the process of searching the candidates for
employment and stimulating them to apply for jobs in the organisation”. Recruitment is the activity that
links the employers and the job seekers. A few definitions of recruitment are:
A process of finding and attracting capable applicants for employment. The process begins when new
recruits are sought and ends when their applications are submitted. The result is a pool of applications
It is the process to discover sources of manpower to meet the requirement of staffing schedule and to
employ effective measures for attracting that manpower in adequate numbers to facilitate effective
Recruitment of candidates is the function preceding the selection, which helps create a pool of
prospective employees for the organisation so that the management can select the right candidate for the
right job from this pool. The main objective of the recruitment process is to expedite the selection process.
Recruitment is a continuous process whereby the firm attempts to develop a pool of qualified applicants
for the future human resources needs even though specific vacancies do not exist. Usually, the recruitment
process starts when a manger initiates an employee requisition for a specific vacancy or an anticipated
vacancy.
ANTICIPATED
Anticipated needs are those movements in personnel, which an organization can predict by studying trends
UNEXPECTED
Agency types
The recruitment industry has four main types of agencies. Their recruiters aim to channel
candidates into the hiring organisation’s application process. As a general rule, the agencies are paid by the
Such sites have two main features: job boards and a résumé/Curriculum Vitae (CV) database. Job
boards allow member companies to post job vacancies. Alternatively, candidates can upload a résumé to
be included in searches by member companies. Fees are charged for job postings and access to search
resumes. Since the late 1990s, the recruitment website has evolved to encompass end-to-end recruitment.
Websites capture candidate details and then pool them in client accessed candidate management
interfaces (also online). Key players in this sector provide e-recruitment software and services to
organizations of all sizes and within numerous industry sectors, who want to e-enable entirely or partly
The online software provided by those who specialize in online recruitment helps organizations
attract, test, recruit, employ and retain quality staff with a minimal amount of administration. Online
recruitment websites can be very helpful to find candidates that are very actively looking for work and post
their resumes online, but they will not attract the "passive" candidates who might respond favorably to an
opportunity that is presented to them through other means. Also, some candidates who are actively
looking to change jobs are hesitant to put their resumes on the job boards, for fear that their current
Whilst not an individual type of agency, the more recent trend is a job search engine. The
emergence of vertical search engines, allow job-seekers to search across multiple websites. Some of these
new search engines index and list the advertisements of traditional job boards. These sites tend to aim for
provideing a "one-stop shop" for job-seekers. However, there are many other job search engines which
index pages solely from employers' websites, choosing to bypass traditional job boards entirely. These
vertical search engines allow job-seekers to find new positions that may not be advertised on traditional
Traditional agency
Also known as a employment agencies, recruitment agencies have historically had a physical
location. A candidate visits a local branch for a short interview and an assessment before being taken onto
the agency’s books. Recruitment Consultants then endeavour to match their pool of candidates to their
clients' open positions. Suitable candidates are with potential employers. Remuneration for the agency's
A contingency fee paid by the company when a recommended candidate accepts a job with the
client company (typically 20%-30% of the candidate’s starting salary), which usually has some form of
guarantee, should the candidate fail to perform and is terminated within a set period of time.
It may still be legal for an employment agency to charge the candidate instead of the company, but
in most places that practice is now illegal, due to past unfair and deceptive practices.
In-house recruitment
Larger employers tend to undertake their own in-house recruitment, using their Human Resources
department. In addition to coordinating with the agencies mentioned above, in-house recruiters may
advertise job vacancies on their own websites, coordinate employee referral schemes, and/or focus on
campus graduate recruitment. Alternatively a large employer may choose to outsource all or some of their
The recruitment and selection is the major function of the human resource department and
recruitment process is the first step towards creating the competitive strength and the strategic advantage
for the organisations. Recruitment process involves a systematic procedure from sourcing the candidates to
arranging and conducting the interviews and requires many resources and time. A general recruitment
process is as follows:
These firms provide competitive passive candidate intelligence to support company's recruiting
efforts. Normally they will generate varying degrees of candidate information from those people currently
engaged in the position a company is looking to fill. These firms usually charge a per hour fee or by name.
Many times this uncovers names that cannot be found with other methods and will allow internal
The proper start to a recruitment effort is to perform a job analysis, to document the actual
description and provides the recruitment effort with the boundaries and objectives of the search.
Oftentimes a company will have job descriptions that represent a historical collection of tasks
performed in the past. These job descriptions need to be reviewed or updated prior to a recruitment
effort to reflect present day requirements. Starting a recruitment with an accurate job analysis and
job description ensures the recruitment effort starts off on a proper track for success.
Sourcing
encompassing multiple media, such as the Internet, general newspapers, job ad newspapers,
professional publications, window advertisements, job centers, and campus graduate recruitment
programs; and 2) recruiting research, which is the proactive identification of relevant talent who
may not respond to job postings and other recruitment advertising methods done in #1. This initial
research for so-called passive prospects, also called name-generation, results in a list of prospects
who can then be contacted to solicit interest, obtain a resume/CV, and be screened (see below).
Suitability for a job is typically assessed by looking for skills, e.g. communication, typing,
and computer skills. Qualifications may be shown through résumés, job applications, interviews,
educational or professional experience, the testimony of references, or in-house testing, such as for
software knowledge, typing skills, numeracy, and literacy, through psychological tests or
employment testing. Other resume screening criteria may include length of service, job titles and
length of time at a job. In some countries, employers are legally mandated to provide equal
opportunity in hiring. Business management software is used by many recruitment agencies to
automate the testing process. Many recruiters and agencies are using an applicant tracking system
to perform many of the filtering tasks, along with software tools for psychometric testing.
SOURCES OF RECRUITMENT
Every organisation has the option of choosing the candidates for its recruitment processes from
two kinds of sources: internal and external sources. The sources within the organisation itself (like transfer
of employees from one department to other, promotions) to fill a position are known as the internal
sources of recruitment. Recruitment candidates from all the other sources (like outsourcing agencies etc.)
SOURCES OF RECRUITMENT
1. TRANSFERS
The employees are transferred from one department to another according to their efficiency and
experience.
2. PROMOTIONS
The employees are promoted from one department to another with more benefits and greater
3. Others are Upgrading and Demotion of present employees according to their performance.
4. Retired and Retrenched employees may also be recruited once again in case of shortage of qualified
5. The dependents and relatives of Deceased employees and Disabled employees are also done by many
companies so that the members of the family do not become dependent on the mercy of others.
FACTORS AFFECTING RECRUITMENT
EXTERNAL FACTORS
Of particular importance is the supply and demand of specific skills in the labour market. If
the demand for a particular skill is high relative to the supply, an extraordinary recruiting effort
may be needed. For instance, the demand for programmers and financial analysis is likely to be
higher than their supply, as opposed to the demand-supply relationship for non-technical
employees.
Labour-market conditions in a local area are of primary importance in recruiting for most
for executive and professional positions are concered, conditions of all India market are important.
When the unemployment rate in a given area is high, the company’s recruitment process may be
simpler. The number of unsolicited applicants is usually greater, and the increased size of the
labour pool provides better opportunities for attracting qualified applicants. On the other hand, as
the unemployment rate drops, recruiting efforts must be increased and new sources explored.
Another external factor is political and legal considerations. Reservation of jobs for SCs, Sts,
minorities and other backwards classes (OBCs) is a political decision. There is a strong case for
giving preference to people hailing from less-advantaged sections of the society. Reservation has
been accepted as inevitable by all sections of the society. The Supreme Court also has agreed upon
As was stated we have central and state acts dealing with labour. They cover working
conditions, compensation, retirement benefits, and safety and health of employees in industrial
establishments. There are acts which deal with recruitment and selection. Child Labour
(Prohibition and Regulation) Act, 1986, for instance, prohibits employment of children in certain
employments, and seeks to regulate their working conditions in certain employments. Similarly, we
have the Employment Exchange (Compulsory Notification of Vacancies) Act, 1959, which
mandates that employers (Industrial establishments employing 25 workers each and above) must
notify the vacant positions to the employment exchanges. The Apprentices Act, 1961, the Inter-
State Migrant Workmen (Regulation of Employment and Conditions of Service) Act, 1979, the
Factories Act, 1948, and the Mines Act, 1952, also deals with recruitment. Above all these, we
have the Constitution, which prohibits discrimination in matters of employment and also provides
for protective discrimination to the less-privileged sections of the society. Preferences to sons of
the soil is another political factor. Political leaders clamour that preference must be given to the
The company’s image also matters in attracting large number of job seekers. Blue chip
companies attract large number of applications. Often, it is not the pany that matters in attracting
INTERNAL FACTORS
The above are some of the external forces influencing the recruitment function of an
organization. I addition to these are certain internal forces which deserve consideration while
recruiting personnel.
One such internal factor is the recruiting policy of the organization. Most organizations
have a policy on recruiting internally (from own employees) or externally (from outside the
organization). Generally, the policy is to prefer internal sourcing, as own employees know the
company well and can recommend candidates who fit the organisation’s culture.
hiring temporary and part-time employees is in a less advantageous position in attracting sufficient
applications in multinational corporations (MNCs), there is the policy relating to the recruitment of
local citizens. MNCs operating in our country prefer local citizens as they can understand local
A major internal factor that can determine the success of the recruiting programmes is
whether or not the company engages in HRP. In most cases, a company cannot attract prospective
employees in sufficient numbers and with required skills overnight. It takes time to examine the
alternatives regarding the appropriate sources of recruits and the most productive methods for
obtaiing them. Once the best alternatives have been identified, recruiting plans may be made.
Size is another internal factor having its influence on the recruitment process. An
organization with one hundred thousand employees will find recruiting less problematic than an
Cost of recruiting is yet another internal factor that has to be considered. Recruiting costs
are calculated per new hire and the figure is considerable now-a-days. Recruits must, therefore,
operate within budgets, Careful HRP and forethought by recruits can minimize recruitment costs.
One cost –saving measure, for instance, is recruiting for multiple job openings simultaneously. The
best solution is to use proactive personnel practices to reduce employee turnover, thus, minimizing
the need for recruiting. Evaluation the quality, quantity and costs of recruitment helps ensure that it
In today’s rapidly changing business environment, a well defined recruitment policy is necessary
for organizations to respond to its human resource requirements in time. Therefore, it is important to have
a clear and concise recruitment policy in place, which can be executed effectively to recruit the best talent
pool for the selection of the right candidate at the right place quickly. Creating a suitable recruitment policy
is the first step in the efficient hiring process. A clear and concise recruitment policy helps ensure a sound
recruitment process.
recruitment programmes and procedures by filling up vacancies with best qualified people.
COMPONENTS OF THE RECRUITMENT POLICY
To ensure that every applicant and employee is treated equally with dignity and respect.
Unbiased policy.
Abides by relevant public policy and legislation on hiring and employment relationship.
Organizational objectives
RECRUITMENT STRATEGIES
Recruitment is of the most crucial roles of the human resource professionals. The level of
performance of and organisation depends on the effectiveness of its recruitment function. Organisations
have developed and follow recruitment strategies to hire the best talent for their organisation and to utilize
their resources optimally. A successful recruitment strategy should be well planned and practical to attract
For formulating an effective and successful recruitment strategy, the strategy should cover the
following elements:
process. It is impossible to fill all the positions immediately. Therefore, there is a need to identify the
positions requiring immediate attention and action. To maintain the quality of the recruitment activities, it
is useful to prioritize the vacancies whether to focus on all vacancies equally or focusing on key jobs first.
2. Candidates to target
The recruitment process can be effective only if the organisation completely understands the
requirements of the type of candidates that are required and will be beneficial for the organisation. This
o Performance level required: Different strategies are required for focusing on hiring high performers and
average performers.
o Experience level required: the strategy should be clear as to what is the experience level required by the
organisation. The candidate’s experience can range from being a fresher to experienced senior
professionals.
o Category of the candidate: the strategy should clearly define the target candidate. He/she can be from
the same industry, different industry, unemployed, top performers of the industry etc.
3. Sources of recruitment
The strategy should define various sources (external and internal) of recruitment. Which are the
sources to be used and focused for the recruitment purposes for various positions. Employee referral is
4. Trained recruiters
The recruitment professionals conducting the interviews and the other recruitment activities
should be well-trained and experienced to conduct the activities. They should also be aware of the major
parameters and skills (e.g.: behavioural, technical etc.) to focus while interviewing and selecting a
candidate.
The various parameters and the ways to judge them i.e. the entire recruitment process should be
planned in advance. Like the rounds of technical interviews, HR interviews, written tests, psychometric
tests etc.
SELECTION
In the context of evolution, certain traits or alleles of genes segregating within a population
may be subject to selection. Under selection, individuals with advantageous or "adaptive" traits
tend to be more successful than their peers reproductively—meaning they contribute more
offspring to the succeeding generation than others do. When these traits have a genetic basis,
selection can increase the prevalence of those traits, because offspring will inherit those traits from
their parents. When selection is intense and persistent, adaptive traits become universal to the
population or species, which may then be said to have evolved. Whether or not selection takes
place depends on the conditions in which the individuals of a species find themselves. Adults,
juveniles, embryos, and even eggs and sperm may undergo selection. Factors fostering selection
include limits on resources (nourishment, habitat space, mates) and the existence of threats
(predators, disease, adverse weather). Biologists often refer to such factors as selective pressures.
Natural selection is the most familiar type of selection by name. The breeding of dogs, cows and
horses, however, represents "artificial selection." Subcategories of natural selection are also
sometimes distinguished. These include sexual selection, ecological selection, stabilizing selection,
Selection occurs only when the individuals of a population are diverse in their characteristics--or
more specifically when the traits of individuals differ with respect to how well they equip them to survive
or exploit a particular pressure. In the absence of individual variation, or when variations are selectively
Meanwhile, selection does not guarantee that advantageous traits or alleles will become prevalent
within a population. Through genetic drift, such traits may become less common or disappear. In the face
of selection even a so-called deleterious allele may become universal to the members of a species. This is a
risk primarily in the case of "weak" selection (e.g. an infectious disease with only a low mortality rate) or
small populations.
Though deleterious alleles may sometimes become established, selection may act "negatively" as
well as "positively." Negative selection decreases the prevalence of traits that diminish individuals' capacity
to succeed reproductively (i.e. their fitness), while positive selection increases the prevalence of adaptive
traits.
In biological discussions, traits subject to negative selection are sometimes said to be "selected
against," while those under positive selection are said to be "selected for," as in the sentence Desert
conditions select for drought tolerance in plants and select against shallow root architectures.
Selection is hierachically classified into natural and artificial selection. Natural selection is further
PATTERNS OF SELECTION
Aspects of selection may be divided into effects on a phenotype and their causes. The effects are
called patterns of selection, and do not necessarily result from particular causes (mechanisms); in fact
each pattern can arise from a number of different mechanisms. Stabilizing selection favors individuals with
intermediate characteristics while its opposite, disruptive selection, favors those with extreme
characteristics; directional selection occurs when characteristics lie along a phenotypic spectrum and the
individuals at one end are more successful; and balancing selection is a pattern in which multiple
MECHANISMS OF SELECTION
Distinct from patterns of selection are mechanisms of selection; for example, disruptive selection
often is the result of disassortative sexual selection, and balancing selection may result from frequency-
SELECTION DECISION
After obtaining information through the preceding steps, selection decision- the most
critical of all the steps-must be made. The other stages in the selection process have been used to
narrow the number of candidates. The final decision has to be made from the pool of individuals
The views of the line manager will be generally considered in the final selection because it is
he/she who is responsible for the performance of the new employee. The HR manager plays a crucial role
PHYSICAL EXAMINATION
After the selection decision and before the job offer is made, the candidate is required to under go
a physical fitness test. A job offer is, often, contingent upon the candidate being declared fir after the
physical examination. The results of the medical fitness test are recorded in a statement and are preserved
in the personnel records. There are several objectives behind a physical test. Obviously, one reason for a
physical test is to detect if the individual carries any infectious diseases. Secondly, the test assists in
determining whether an applicant is physically fit to perform the work. Third, the physical examination
information may be used to determine if there are certain physical capabilities which differentiate
successful and less successful employees. Fourth, medical check-up protects applicants with health defects
from undertaking work that could be detrimental to themselves or might otherwise endanger the
employer’s property. Finally, such an examination will protect the employer from workers’ compensation
claims that are not valid because the injuries or illnesses were present when the employee was hired.
JOB OFFER
The next step in the selection process is job offer to those applicants who have crossed all the
previous hurdles. Job offer is made through a letter of appointment. Such a letter generally contains a date
by which the appointee must report on duty. The appointee must be given reasonable time for reporting.
This is particularly necessary when he or she is already in employment, in which case the appointee is
required to obtain a relieving certificate from the previous employer. Again, a new job may require
movement to another city which means considerable preparation and movement of property.
The company may also want the individual to delay the date of reporting on duty. If the new
employee’s first job upon joining the company is to go on training, the organization may request that the
individual delays joining the company until perhaps a week before such training begins. Naturally, this
practice cannot be abused, especially if the individual is unemployed and does not have sufficient finances.
Decency demands that the rejected applicants be informed about their non-selection. Their
applications may be preserved for future use, if any. It needs no emphasis that the applications of selected
The main objective of selection is to hire people having competence and commitment. This
objective is often defeated because of certain barriers. The impediments which check effectiveness
Perception: Our inability to understand others accurately is probably the most fundamental barrier
Selection demands an individual or a group of people to assess and compare the respective
competencies of others, with the aim of choosing the right persons of the jobs. But our views are
hightly personalized. We all perceive the world differently. Our limited perceptual ability is
Fairness : Fairness in selection requires that no individual should be discriminated against on the
basis of religion, region, race or gender. But the low numbers of women and other less-privileged
sections of the society in middle and senior management positions and open discrimination on the
basis of age in job advertisements and in the selection process would suggest that all the efforts to
Validity : Validity, as explained earlier, is a test that helps predict job performance of an
incumbent. A test that has been validated can differentiate between the employees who can perform
well and those who will not. However, a validated test does not predict job success accurately. It
Reliability: A reliable method is one which will produce consistent results when repeated in
similar situations. Like a validated test, a reliable test may fail to predict job performance with
precision.
Pressure : Pressure is brought on the selectors by politicians, bureaucrats, relatives, friends and
peers to select particular candidates. Candidates selected because of compulsions are obviously not
the right ones. Appointments to public sector undertakings generally take place under such
pressures.
In recent years, new methods of selection have been found out by HR specialists. These
Two interesting alternatives are participative selection and employee leasing. Participative
selection means that subordinates participate in the selection of their co-workers and supervisors.
The idea is that such participation will improve quality, increase support for the selected supervisor
and co-workers, and improve employee morale. In employee leasing, the client company leases
employees from a third party, not on temporary basis, but rather are leased as full-time, long-term
help. An interesting feature of this method is that the client company need not perform such
elsewhere are leased. They are not directly employed by the company where they are working. The
advantages of employee leasing are significant. The client is relieved of many administrative
burdens, as well as the need to employ specialized personnel employees. Further, employees not
recruited by one client are sent to another client company for employment.
Conditions of labour market determine the selection process. As is well known. We have a
strange paradox in our country. There is large scale unemployment justaposed with shortage of
skilled labour. ‘No vacancy’ boards are seen along with ‘wanted…’ hung on factory gates
everywhere.
acquired university degrees but do not possess any specific skills. Matriculates, B.As, B.Coms and
B.Scs fall into this category. All the evils associated with selection-corruption, favouritism and
influence- are found in hiring these people. Selection is, obviously, not systematic and influence-
are found in hiring these people. Selection is, obviously, not systematic and at times bizarre too, as
“For decades, at least three or four times every year, the muncipal grounds of kothagudem,
the bustling mining town in the heart of Andhra Pradesh, has been a witness to a strange event. At
the crack of the dawn, a group of men in their late twenties and thirties would line up for a 100-
metre dash. The first few to touch the finishing line would be appointed as casual coal fillers in the
underground coal mines of Singareni Coal Co. Ltd, for a specific period of time”.
Selection practices in hiring skilled and managerial personnel are fairly well defined and
professionalism has come in, thanks to the realization that these individuals are difficult to come by
and no effort is too excess to attract them. Specialist agencies are available whose services are
retained for hiring technical and managerial personnel. Merrit and not favouritism, objectiveity and
ORIENTATION
Orientation, also called induction, is designed to provide a new employee with the information he
or she needs to function comfortably and effectively in the organization. A formal definition of orientation
is .. . is planned introduction of employees to their jobs, their co-workers and the organization."
Typically, orientation conveys three types of information- (i) general information about the daily
work routine; (ii) a review of the organization’s history, founding fathers, objectives, operations and
products or services, as well as how the employee's job contributes to the organization’s needs; and (iii) a
detailed presentation, perhaps, in a brochure, of the organization’s policies, work rules and employee
Organisations are known to spend a few weeks or even months on orientation programmes. The
idea is to make the new employees feel 'at home' in the new environment. It is a well-known fact that
employees feel anxious on entering the organization. They worry about how well they will perform on the
new jobs. They feel inadequate when they compare themselves with the more experienced employees and
they are concerned about how well they will get along with their co-workers.
RECRUITMENT VS SELECTION
Both recruitment and selection are the two phases of the employment process. The differences
1. Recruitment is the process of searching the candidates for employment and stimulating them to apply
for jobs in the organisation WHEREAS selection involves the series of steps by which the candidates are
screened for choosing the most suitable persons for vacant posts.
2. The basic purpose of recruitments is to create a talent pool of candidates to enable the selection of best
candidates for the organisation, by attracting more and more employees to apply in the organisation
WHEREAS the basic purpose of selection process is to choose the right candidate to fill the various
3. Recruitment is a positive process i.e. encouraging more and more employees to apply WHEREAS
4. Recruitment is concerned with tapping the sources of human resources WHEREAS selection is concerned
with selecting the most suitable candidate through various interviews and tests.
COMPANY PROFILE
INDUSTRY PROFILE
Indian government has listed the pharmaceutical industry as an intellectual industry and investment in
The first Indian pharmaceutical company, Bengal Chemicals and Pharmaceutical Works, which still
exists today as one of 5 government-owned drug manufacturers, appeared in Calcutta in 1930. For the
next 60 years, most of the drugs in India were imported by multinationals either in fully-formulated or
bulk form. The government started to encourage the growth of drug manufacturing by Indian companies
in the early 1960s, and with the Patents Act in 1970, enabled the industry to become what it is today. This
patent act removed composition patents from food and drugs, and though it kept process patents, these
were shortened to a period of five to seven years. The lack of patent protection made the Indian market
undesirable to the multinational companies that had dominated the market, and while they streamed
out, Indian companies started to take their places. They carved a niche in both the Indian and world
markets with their expertise in reverse-engineering new processes for manufacturing drugs at low costs.
Although some of the larger companies have taken baby steps towards drug innovationThe
pharmaceutical products account for 8 percent of the global pharmaceutical sales and India is the fifth
largest producer of bulk medicines in the world. In 2001, the value of India's exports of medicines
Indian Pharmaceutical Industry is estimated to be worth $ 4.5 billion, growing at about 8 to 9 percent
annually. It ranks very high in the third world, in terms of technology, quality and range of medicines
manufactured. From simple headache pills to sophisticated antibiotics and complex cardiac compounds,
The Industry possesses quality producers and many units approved by regulatory authorities in
USA and UK. International companies associated with this sector have stimulated, assisted and
spearheaded this dynamic development in the past 53 years and helped to put India on the
There are 20,000 laboratories in India's pharmaceutical industry and the scale of the
pharmaceutical market amounts to Euro 5.3 billion. The leading 250 pharmaceutical companies control
70% of the market with market leader holding nearly 7% of the market share. It is an extremely
fragmented market with severe price competition and government price control.
Around 70% of the country's demand for bulk drugs, drug intermediates, pharmaceutical
formulations, chemicals, tablets, capsules, orals and injections is met by home production. There are
about 250 large units and about 8000 Small Scale Units, which form the core of the pharmaceutical
Following the de-licensing of the pharmaceutical industry, industrial licensing for most of the drugs
and pharmaceutical products has been done away with. Manufacturers are free to produce any drug duly
approved by the Drug Control Authority. Technologically strong and totally self-reliant, the pharmaceutical
industry in India has low costs of production, low R&D costs, innovative scientific manpower, strength of
national laboratories and an increasing balance of trade. The Pharmaceutical Industry, with its rich
scientific talents and research capabilities, supported by Intellectual Property Protection regime is well set
to take on the international market. Over 20,000 registered pharmaceutical manufacturers exist in the
country. The domestic pharmaceuticals industry output is expected to exceed Rs260 billion in the
financial year 2002, which accounts for merely 1.3% of the global pharmaceutical sector. Of this, bulk
drugs will account for Rs 54 bn (21%) and formulations, the remaining Rs 210 bn (79%).
Indian companies such as Ranbaxy, Sun Pharma, and Dr. Reddy's are increasingly focusing on
tapping the U.S. generic market. Recently, Ranbaxy Laboratories Ltd has received a tentative approval
from the US Food and Drug Administration to manufacture and market Lamivudine tablets (150 mg), a
medicine used in treating HIV infection. This tentative approval has been granted under the US
amid many protests from the Left parties. The passing of the bill means that India has kept its
The fear that the new bill would lead to an increase in the cost of life saving drugs, is taken care off
by the compulsory licensing under the bill. This will enable Indian companies to manufacture medicines
for a fixed tenure in case of any epidemic, thus controlling the price factor.
The government has made crucial changes to the original draft to ensure big pharma MNCs can't
dictate medicine prices arbitrarily. The most important change in the Act is a tighter definition of what can
be patented. Now only a product, including drugs, which makes a technical advance or has economic
Some of the changes that bill proposes include giving manufacturing rights to Indian companies,
which currently produce drugs patented abroad, after paying a 'reasonable' royalty for them.
The bill also restricts a pharmaceutical company from renewing its patent every time it expires,
citing a new use for the same drug. It gives companies more grounds and time to challenge a patent claim
The government will also have the right to issue a compulsory license to an Indian company to
produce a patented product if the patent holder is charging abnormally high rates or in case of a national
emergency.
Expenditure on R & D by the Indian pharmaceutical companies is around 1.9% of the industry's
turnover. This is very low when compared to the investment on R & D by foreign research-based pharma
companies. They spend 10 - 16% of the turnover on R & D. However, now that India has entered into the
Patent protection area, many companies are spending relatively more on R & D. The Pharmaceutical and
Biotechnology Industry is eligible for weight deduction for R&D expense up to 150%.
PROFILE OF RANBAXY
Ranbaxy Laboratories Limited incorporated Ranbaxy Research Foundation in 1985 and was later
reconstituted as a separate society as Ranbaxy Science Foundation and registered under the
Societies Act in May 1994, with an implicit mission of giving impetus to research activity and help in
reviving India’s great scientific tradition. The Foundation instituted Ranbaxy Research Awards to recognize
original outstanding contributions in the fields of Medical and Pharmaceutical Sciences. Every year the
Foundation invites nominations for 4 awards – 3 Awards for Rs. 1,00,000/- each in the fields of Medical
Sciences in Basic. Applied and Clinical and 1 Awards of Rs. 1,00,000/- in the field of Pharmaceutical Sciences.
endeavors in the country by encouraging and rewarding and channeling national and international knowledge
and expertise on subjects connected with treatment of diseases afflicting mankind. To achieve these
objectives, the Foundation conducts Round Table Conferences on topics concerning public health and
symposia on topics at the cutting edge of research in medical sciences to explore the latest in the selected
area of specialty and its potential application for the benefit of mankind.
Being committed to recognizing and furthering excellence, the Foundation has also initiated
“Research Scholarship Awards for the Young Scientists” with an aim to stimulate their interest in research.
Late Prof. V. Ramalingaswami, was the founder Chairman of the Foundation. Dr. Nitya Anand a renowned
pharmaceutical scientist is currently the Chairman of the Ranbaxy Science Foundation.
CORPORATE PROFILE
medicines, trusted by healthcare professionals and patients across geographies. The Company is
ranked amongst the top ten global generic companies and has a presence in 23 of the top 25
pharma markets of the world. The Company with a global footprint in 49 countries, world-class
manufacturing facilities in 11 and a diverse product portfolio, is rapidly moving towards global
leadership, riding on its success in the world’s emerging and developed markets.
FINANCIALS
Ranbaxy was incorporated in 1961 and went public in 1973. For the year 2006, the
Company's Global Sales at US $1339 Mn reflected a growth of 17%. The EBIDTA at US$207
reflected an expansion of 16%. Profit After Tax at US$ 114 Mn registered an increase of 95%
The Company is moving towards a well balanced mix of revenues from developed and
emerging markets and is currently well positioned to leverage the varied growth potential offered
by these markets. For the year 2006, North America, the Company's largest market contributed
sales of US $ 391 Mn, reporting a growth of 18% followed by Europe garnering US$ 332 Mn
reflecting a growth of 23%. The Company’s business in Asia was led by a strong performance in
India clocking in sales of US$ 260 Mn nudging towards market leadership backed by its strong
brand-building skills.
STRATEGY
The Company has successfully pursued its inorganic growth strategy and concluded over
15 acquisitions since 2008, including the latest 9 acquisitions valued at US$ 450 Mn (4 in Europe,
1 in the US, 3 in India and 1 in South Africa). These acquisitions have significantly expanded its
business in emerging and profitable markets. The Company will continue to evaluate acquisition
options in US, Europe, India and emerging markets to accentuate its business and competitiveness
in these markets.
R&D
Ranbaxy views its R&D capabilities as a vital component of its business strategy that will
provide the company with a sustainable, long-term competitive advantage. The Company today
Ranbaxy is among the few Indian pharmaceutical companies in India to have initiated its
research program in the late 70’s. To support its global ambition a first of its kind world class
R&D centre was commissioned in 1994. Today, the Company’s multi-disciplinary R&D centre at
Gurgaon, in India, houses dedicated facilities for generics research and innovative research. The
Company’s robust R&D environment for both drug discovery & development reflects the
Company's commitment to be a leader in the generics space and offer value added formulations
based on its Novel Drug Delivery System (NDDS) and New Chemical Entity (NCE) research
outcomes.
The company's NDDS focus is mainly on the development of NDA/ ANDAs of oral
controlled- release products for the regulated markets. The Company's first significant
international success using the NDDS technology platform came in September 1999, when
The research areas for drug discovery at Ranbaxy are anti-infective, inflammatory
respiratory, metabolic diseases and Oncology. Presently, the Company has 10 programs in the area
of NDDR including one NCE in Phase-II clinical trials. The Company has received approvals to
commence Phase I studies in India on its NCE molecule for Dyslipidemia. In addition, the
Ranbaxy also has a global alliance in the area of drug discovery and development with
GlaxoSmithKline Plc. Presently two research programs have been initiated under this alliance.
VISION & ASPIRATIONS
amongst the Top 5 global generic players and aims at achieving global sales of US $5 Bn by 2012.
PEOPLE
constantly inspires its people to innovate, achieve excellence and set new global benchmarks.
Driven by its vision to become a global leader the Company reinvents itself to achieve sustained
Driven by the passion of its over 12,000 strong multicultural workforce comprising 50 nationalities,
BOARD OF DIRECTORS
At the helm of the entire operations is the experience and able direction of the people who
make it all happen. Ranbaxy acknowledges their inspiring stewardship and indefatigable work.
RANBAXY’S KEY STRENGTHS
Leadership in Novel Drug Delivery System (NDDS) products, which offer value-added
differentiation over conventional products. Key brands include Cifran OD (Ciprofloxacin), Zanocin
Strong brand building capabilities, reflected in the fact that 20 brands feature in the “Top-300
brands of the Industry” list. The leading 5 brands are Sporidex (Cephalexin), Cifran
A well-built customer interface, with one of the highest customer coverage across India, and an
excellent franchise with both Generalists & Specialists. This is proven by Ranbaxy India’s
Corporate Image being perceived as ‘Best-in-Class’ by customers (source: AC Nielsen ORG MARG
With a futuristic approach, the India operations attempts to capitalize on the fast- emerging, high-
a) Biological formulations such as Verorab (Rabies Vaccine) and Vaxigrip (Flu Vaccine), which require
competencies to propagate the newer concepts in the market place. These products are being in-
b) High end anti-infective such as Cilanem (Imipenem+Cilastatin) & Faronem (Faropenem) have been
launched for the first time in India. Ranbaxy is championing the concept of Penems/
Carbapenmens , locally
c) Dry Power & Metered Dose Inhalers have been launched in the Respiratory segment. All Metered
Dose Inhalers are HFA based formulations, environment friendly inhalers. It is for the first time in
India, that a company has launched its entire HFA propellant based MDI range. The world’s first
novel product, Osovair (Formoterol + Ciclesonide) inhalation capsules has been introduced in the
Indian market.
d) Anti-diabetic franchise has been further consolidated with launch of Insucare (Insulin) with an
innovative delivery mechanism - “Controlled Insulin Logistics” This ensures that the cold chain,
e) A slew of products have been launched in the Dermatology segment: Sun cross (Sunscreen
Respondent
1 Wide publicity 60 60
2 employment exchange 30 30
3 appointment by transfer 10 10
Table No: 1
Figure No: 1
INTERPRETATION:
From the above data it is clear that wide publicity is the source of recruitment for 60% of
respondents. Appointment by transfer is the source of recruitment for 10% of respondents. Employment
Respondent
1 Mental Ability 10 10
2 Physical Ability 30 30
3 Both 60 60
Table No: 2
Figure No: 2
INTERPRETATION:
From the above data it is clear that 60% of respondents are drawn for recruitment through wide
publicity. 30% of respondents are drawn through Employment exchange. 10% of respondents are drawn
through appointment by transfer. 10% of respondents are drawn through appointment by transfer.
3. About Salaries, Incentives And Allowances
SATISFACTION LEVELS
1 Excellent 10 10
2 Good 30 30
3 satisfactory 40 40
4 not satisfactory 20 20
Table No: 3
Figure No: 3
INTERPRETATION:
From the above data it is clear 10% of respondents feel that they use mental ability to complete the
job. 30% of respondents feel that they use physical ability to complete the job. 60% of respondents feel
Awareness of Activities
1 Every activity 30 30
3 few activities 50 50
Table No: 4
Figure No: 4
INTERPRETATION:
From the above data it is clear that 30% respondents feel that they are aware of the every activity held
in organization. From the above data it is clear that 20% respondents feel that they are aware of activities
related to job held in organization. 50% respondents are feel that they are aware of few activities held in
organization.
5. The benefits provided by Ranbaxy.
2 maternity benefits 10 10
3 medical facilities 20 20
4 rest rooms 10 10
Table No: 5
Figure No: 5
INTETPRETATION:
From the above data it is clear that 50% respondents feel that all emergency services provided by
Ranbaxy. 10% respondents are provided by maternity benefits by the Ranbaxy. 20% respondents feel that
medical benefits provided by Ranbaxy. 10% respondents are provided rest rooms by Ranbaxy.
2 disagree 40 40
Table No: 6
70
60
percentage
60
50
40
40
30
20
10
0
agree disagree
parameter
Figure No: 6
INTERPETATION:
From the above data it is clear that 60% respondents agree that the time schedule at Ranbaxy. 40% of
respondents disagree.
7. Experience in Ranbaxy
Experience in Ranbaxy
1 Six months 10 10
2 one year 50 50
3 3 years 30 30
Table No: 7
60
50
50
40 30
30
20 10 10
10
0
six months one year 3 years more than 3
years
parameter
Figure No: 7
INTERPRETATION:
From the above data it is clear that 10% respondents were six months in Ranbaxy. 50% of respondents
were 1yr in Ranbaxy. 30% of respondents were 3yrs in Ranbaxy. 10% of respondents were more than 3yrs
in Ranbaxy.
8. Source to enter in to this Company
1 Through reference 40 40
2 paper notification 20 20
3 Others 40 40
Table No: 8
50
40 40
40
30
20
20
10
0
through reference paper notification others
parameter
Figure No: 8
INTERPRETATION:
From the data 40% of respondents entered Ranbaxy through reference 20% of respondents entered
Ranbaxy through paper notification. 40% of respondents entered Ranbaxy through others.
Selection process
S no Particulars No.of Respondents Percentage of Respondent
1 Interview 80 60
2 written test 20 40
Table No: 9
Figure No: 9
INTERPRETATION:
From the data 80% of respondents had interview in selection process.20%of respondents had written
test.
10. Find any difficulties in your selection process
1 Yes 10 60
2 No 90 40
Table No: 10
Figure No: 10
INTERPRETATION.
From the data 10% of respondents feel that there are difficulties in selection process. 90% of
1 Excellent 20 10
2 Good 30 50
3 Satisfactory 40 30
4 dissatisfactory 10 10
Table No: 11
Figure No: 11
INTERPRETATION:
From the above data 20% of respondents opine that the present selection process is excellent. 30% of
respondents opine that the present selection process is good. 40% of respondents opine that the present
selection process is satisfactory. 10% of respondents opine that the present selection process is
dissatisfactory.
2 working hours 20 50
3 medical benefits 0 30
4 other benefits 30 10
Table No: 12
Figure No: 12
INTERPRETATION:
From the above data 50% of respondents wanted to do the job on the basis of salary. 20% of
respondents wanted to do the job on the basis of working hours. 30% of respondents wanted to do the job
Recommendation/reference
1 Yes 60 60
2 No 40 40
Table No: 13
Figure No: 13
INTERPRETATION:
From the above data 60% of respondents have recommendation/reference in selection process. From
the above data 40% of respondents don’t have recommendation/reference in selection process.
14. Basis for fixed range of salary
1 Experience 60 60
2 Targets 20 20
3 qualification 10 10
4 Others 10 10
Table No: 14
Figure No: 14
INTERPRETATION:
From the above data 60% of respondents feels on the basis of experience the range of salary is fixed.
From the above data 20% of respondents feels on the basis of target the range of salary is fixed. From the
above data 10% of respondents feels on the basis of qualification the range of salary is fixed. From the
above data 10% of respondents feels on the basis of others the range of salary is fixed.
15. The process of recruitment and selection, satisfactory or dissatisfactory
1 Satisfactory 80 80
2 Dissatisfactory 20 20
Table No: 15
Figure No: 15
INTERPRETATION
The above table reveals that 20%of respondents faced HR manager round 20% of respondents
faced 3-member committee and 60% respondents faced head of department round.
CHAPTER V
FINDINGS
SUGGESTIONS
CONCLUSIONS
FINDINGS
1) Most of the employee’s recruitment depends upon the HRD managers or functional heads.
2) Most of the employees satisfied with the recruitment and selection process.
4) Most of the external sources are helping to the recruitment and selection process.
6) Most of the internal and external sources are very useful to the employee’s recruitment in the
organization.
7) The overall recruitment and selection process of organization is simple and good.
8) The recruitment process at Ranbaxy is in line with the recruitment policy of the company. The entire
process works exactly as it should according to the policy.
9) The recruitment process i.e. the activity of generating the pool of perspective employees, is similar for
all entry – level positions. However the selection process is unique for every position. The recruitment
process at Ranbaxy is shown in above flowchart.
10) The human resources department maintains the blanket count of personal in each department and is
responsible for filling up vacant positions in all departments throughout the organization.
11) The recruitment and selection activity is centralized and is conducted by the human resources
department at Ranbaxy head office.
12) Different sources of recruitment for every position has been tried and tested over the years at Ranbaxy
and at present every position has one unique source of recruitment, which is always resorted to.
13) Walk-ins are always used as a source of recruitment for junior level. Ranbaxy has earned a good name
for itself in the entire country and hence huge pool of candidates is created through this source.
However the hiring/applicants ratio is very low. This is because a lot of unsuitable candidates also show
up for interview. This leads to wastage of time and effort.
14) Ranbaxy can improve its recruitment and selection process with the advices mention below and can
increase the sources of recruitment for selecting the right pool of candidates.
SUGGESTIONS
1) Going by the trend in science of human resource management, the organization aimed at
recruiting not only a competent employee, but also concentrate on his ability to “fit in” with
the organization.
2) They aim recruiting or embracing somebody who conform the employee’s stay to the company.
3) Pundits do advice some modern techniques like thomos profiling, aruthur Anderson’s depth
interviews etc. But, their suitability and efficiency must be judge and determined prior to their
embracement.
4) As a first step, the profile of the ideal candidate should be prepared. The line managers
5) HRD managers in consultation with the line managers should prepare the behavioral aspect of
the job. Here the organization can take the services of psycho analyst.
6) Having decided on that, the interviewers will have all up- to-date, comprehensive and reliable
7) This software can be more useful, if it is flexible enough to accommodate different levels /
types of jobs.
CONCLUSIONS
recruits the employees only when it is required. All the employees are aware of the recruitment and
selection process of the company. Both the internal and external source of information is used in
recruitment and selection process in the organization. Depending on the vacancy the appropriate source of
recruitment and selection is followed. The corporation mostly conducts only one level of in-depth
interview for selection process. Written test and group discussions should also be conducted for the
The recruitment and selection of candidates are made on the basis of experience, age and
aptitude. Fresh candidates are also recruited into the organization in an effective manner. The organization
is also implementing the reservation policies laid down by the government and employee referrals are also
taken into consideration. Most of the employees say that the policy followed for recruiting employees
BIBLIOGRAPHY
BOOKS
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New Delhi.
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Response Books.
3. Beach Dale S (1967.) ‘Personnel: The Management of People’,4th edition New York.
4. Beach D S (1975), ‘Personnel: The Management of people At Work’, 2nd edition Macmillam Publishing
5. Burack Elmer H, and Robert D Smith (1977), ‘Personnel Management’, 1steition A Human Resource
Systems Approach.
6. Bhatia S K (1981), ‘Management of Absenteeism’, 4th edition Asian Publishing Services, New Delhi.
7. Bhagdiwal T N (1991), ‘Personnel Management and Industrial Relations’, 2nd edition Sahitya Bhavan,
Agra.
8. Biswnath Ghosh (1993), ‘Personal Management and Industrial Relations’, 4th edition The World Press
9. Calhoon R (1967), ‘Personnel Management and Supervision’,2nd edition Appleton Century Craft,
New York.
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11. C B Mamoria (1997), ‘Personnel Management’, 2nd edition Himalaya Publishing House, Bombay,Delhi,
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Websites
www. ranbaxy.com
http:///www.hr.uwa.edu
www.HR.com/HR.com/index.cfm
www.hrmguide.co.uk
www.technetgroupindia.co.uk
www.questionnaire.com
RECRUITMENT AND SELECTION AT RANBAXY QUESTIONNAIRE
NAME:
DESIGNATION:
AGE:
QUALIFICATION:
a)Agree b)disagree
5) What do you think about salaries, incentives and allowances paid by the organisation for your job?
a)Yes b)no
a)satisfactory b)dissatisfactory
a)yes b)no